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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386939 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8032 Views

0 replies

7 likes

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Casting from tablet changed overnight.

PlanFree/PremiumCountryUnited StatesDeviceOperating System My Question or IssueWhen trying to cast Spotify from my tablet I now receive a message that it is only available to premium accounts. This change happened overnight with no warning. Thoughts?...

Visitor

Plan Free/Premium Country United States Device Operating System   My Question or Issue When trying to cast Spotify from my tablet I now receive a message that it is only available to pre...

317 Views

0 replies

0 likes

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Superuser Contribution Unable to view music videos

PlanPremium with HuluCountryUSADeviceSamsung Galaxy S10 PlusOperating SystemAndroid 10 My Question or IssueI have already done a clean install of the app and have restarted my phone before opening the app as well. I still an unable to find any music ...

Visitor

Plan Premium with Hulu Country USA Device Samsung Galaxy S10 Plus Operating System Android 10   My Question or Issue I have already done a clean install of the app and have restarted m...

Elena

Moderator

529 Views

1 replies

0 likes

Music video
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Heart icon absent

PlanFamily/PremiumCountryBelgiumDeviceSamsung A7 2018Operating SystemAndroid 9 (Pie)App version8.5.42.812Hello to all,My wife and I have each a Samsung A7 smartphone (described here above).I subscribed to Spotify Premium over a few months ago. While ...

Visitor

Plan Family/Premium Country Belgium Device Samsung A7 2018 Operating System Android 9 (Pie) App version 8.5.42.812 Hello to all, My wife and I have each a Samsung A7 smartphone ...

user-removed

Not applicable

1512 Views

1 replies

0 likes

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  • 1 replies
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Music stops playing on Samsung S9

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9 Operating SystemAndroid 10 One UI version 2.0 My Question or IssueThis issue has been going on for ages, and there's been several Android updates and Spotify app updates. When playing on through the ...

Visitor

Plan Premium Country Australia Device Samsung Galaxy S9  Operating System Android 10 One UI version 2.0   My Question or Issue This issue has been going on for ages, and there's b...

AlizaB

Casual Listener

1586 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution offline mode: stops or pauses music

PlanPremium FamilyCountryPhilippines DeviceRedmi Note 7Operating SystemAndroid 9MIUI Global Version 11.0.5 My Question or Issue- on offline mode the music stops or pauses. sometimes just in the middle of a song (i juat started playing the playlist) o...

Visitor

Plan Premium Family Country Philippines   Device Redmi Note 7 Operating System Android 9 MIUI Global Version 11.0.5   My Question or Issue - on offline mode the music stops or p...

Ivan

Spotify Legend

1529 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I can't download my local file on mobile device

I created a playlist of songs I made. And then i downloaded it on my mobile phone. But it doesn't work I can't listen to music in that playlist at all. Please help me.

Visitor

I created a playlist of songs I made. And then i downloaded it on my mobile phone. But it doesn't work I can't listen to music in that playlist at all. Please help me.

Ivan

Spotify Legend

472 Views

1 replies

0 likes

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  • 1 replies
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Android Spotify keeps pausing

I have reinstalled 3 times and multiple other options but Spotify keeps pausing.

Newbie

I have reinstalled 3 times and multiple other options but Spotify keeps pausing.

442 Views

0 replies

1 likes

  • 442 Views
  • 0 replies
  • 1 likes

Missing Playlist when playing song radio

"Missing Playlist This playlist is no longer valid. Please try another one" when playing song radio, just to let you know. Yes, this even looks like a bug to me. Not the first bug, glith, UX fail, whatever. As long as you take alternative apps from t...

Roadie

"Missing Playlist This playlist is no longer valid. Please try another one" when playing song radio, just to let you know. Yes, this even looks like a bug to me. Not the first bug, glith, UX fail, wh...

752 Views

0 replies

1 likes

Android
Radio
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Unable to scroll all the way down playlists

I have been trying to scroll to the bottom of my playlist so I can see a song or I can preview a song but it doesn’t let me. Whenever I get close to the end my Spotify always crashes and I have tried restarting my phone and have cleared my cache but ...

Visitor

I have been trying to scroll to the bottom of my playlist so I can see a song or I can preview a song but it doesn’t let me. Whenever I get close to the end my Spotify always crashes and I have tried...

thegr8ang

Visitor

1150 Views

1 replies

1 likes

Android
crashes
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Why is searching within a playlist more complex than iOS?

DeviceGoogle Pixel 3XLOperating SystemAndroid 10 My Question or IssueHow come on iOS to search songs within a playlist you simply swipe down at the top, while on Android you need to go into the menu? Is there a way to get this shortcut on Android?

Casual Listener

Device Google Pixel 3XL Operating System Android 10   My Question or Issue How come on iOS to search songs within a playlist you simply swipe down at the top, while on Android you need to ...

364 Views

0 replies

0 likes

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Audio Fluctuations over Bluetooth

PlanFreeCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 As the title explains, every time I connect to my Bluetooth soundbar, my volume turns down for a couple seconds, then back up. I don't notice it when playing it out of my phone's s...

Visitor

Plan Free Country USA Device Samsung Galaxy S10+ Operating System Android 10   As the title explains, every time I connect to my Bluetooth soundbar, my volume turns down for a couple se...

479 Views

0 replies

0 likes

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The playlist i created does not appears in my library

PlanPremiumCountryFranceDeviceSamsung Galaxy A10Operating SystemAndroid My Question or Issue The playlist i created is available in the library on the computer app and web, but it’s not on the phone app. I tried signing out and back in but it does no...

Newbie

Plan Premium Country France Device Samsung Galaxy A10 Operating System Android   My Question or Issue   The playlist i created is available in the library on the computer app and...

341 Views

0 replies

0 likes

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Solved!! Delete an unplayable song from playlist

Hi all, I have a playlist that included a song that was later removed from Spotify. It now shows up as unplayable but still on the list. When I long-press it, the options are to go to artist or album but not to remove from the playlist. It only appea...

Regular

Hi all, I have a playlist that included a song that was later removed from Spotify. It now shows up as unplayable but still on the list. When I long-press it, the options are to go to artist or album...

andreags4

Music Fan

10481 Views

8 replies

0 likes

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  • 8 replies
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Local file import never ends

PlanPremium duoCountryJapanDeviceHUAWEI nova lite 3Operating SystemAndroid 9 My Question or IssueI'd like to import all mp3 files at the local of my phone to Spotify .I've already imported about 1,400 files and I can listen to these songs on Spotify....

Casual Listener

Plan Premium duo Country Japan Device HUAWEI nova lite 3 Operating System Android 9   My Question or Issue I'd like to import all mp3 files at the local of my phone to Spotify . I've ...

433 Views

0 replies

0 likes

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Keeps closing when playing music

PlanPremiumCountryUKDeviceSamsung Galaxy 9,Operating SystemAndroid version 10 My Question or IssueHi, I'm not sure whether crashing is the word, but whenever I play something, and I either lock my phone or keep it playing in the background, after a c...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 9, Operating System Android version 10   My Question or Issue Hi,   I'm not sure whether crashing is the word, but whenever I ...

974 Views

0 replies

2 likes

Help
Keeps closing
stops playing music
stops randomly
  • 974 Views
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  • 2 likes

Solved!! Songs won't play for over a second

PlanPremiumCountryUKDeviceSamsung S10Operating SystemAndroid My Question or Issue Spotify suddenly won't play any song for longer than a second, no matter how many times I press play it will only come on for a second or less. It doesn't matter which ...

Casual Listener

  Plan Premium Country UK Device Samsung S10 Operating System Android   My Question or Issue   Spotify suddenly won't play any song for longer than a second, no matter how ...

Luan

Spotify Star

1177 Views

3 replies

0 likes

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Superuser Contribution Podcasts not working

I am using premium Spotify app on my android phone (Samsung galaxy j3) Spotify updated 2-3 days ago. Since then I cannot access podcasts. All music and play lists are working . I go to 'podcasts' and in the subsection of episodes it says '"something ...

Visitor

I am using premium Spotify app on my android phone (Samsung galaxy j3) Spotify updated 2-3 days ago.    Since then I cannot access podcasts. All music and play lists are working . I go to...

Mario

Spotify Legend

1452 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Repeat a playlist no longer a capability?

PlanPremiumCountryUSADevice(Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn the most recent update there is no longer a repeat option available to play through my playlists. I contacted, and they sent me an ima...

Casual Listener

Plan Premium Country USA Device (Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On the most recent update there is no longer a repeat op...

Katerina

Spotify Legend

958 Views

3 replies

0 likes

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Superuser Contribution when I open the podcast the following message appears (an error has occurred.)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mario

Spotify Legend

762 Views

2 replies

0 likes

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The latest version of Spotify is so weird.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueToday I updated Spotify. BUT this version of playscreen is completely uncomfortable. I can't ...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Today I...

sihyun359

Music Fan

2188 Views

8 replies

0 likes

  • 2188 Views
  • 8 replies
  • 0 likes