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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375552 Views

541 replies

34 likes

Account
Free
  • 375552 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Superuser Contribution Podcasts not working

I am using premium Spotify app on my android phone (Samsung galaxy j3) Spotify updated 2-3 days ago. Since then I cannot access podcasts. All music and play lists are working . I go to 'podcasts' and in the subsection of episodes it says '"something ...

Visitor

I am using premium Spotify app on my android phone (Samsung galaxy j3) Spotify updated 2-3 days ago.    Since then I cannot access podcasts. All music and play lists are working . I go to...

Mario

Spotify Legend

1440 Views

1 replies

0 likes

  • 1440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeat a playlist no longer a capability?

PlanPremiumCountryUSADevice(Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn the most recent update there is no longer a repeat option available to play through my playlists. I contacted, and they sent me an ima...

Casual Listener

Plan Premium Country USA Device (Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On the most recent update there is no longer a repeat op...

Katerina

Spotify Legend

933 Views

3 replies

0 likes

  • 933 Views
  • 3 replies
  • 0 likes

Superuser Contribution when I open the podcast the following message appears (an error has occurred.)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mario

Spotify Legend

744 Views

2 replies

0 likes

  • 744 Views
  • 2 replies
  • 0 likes

The latest version of Spotify is so weird.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueToday I updated Spotify. BUT this version of playscreen is completely uncomfortable. I can't ...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Today I...

sihyun359

Music Fan

2158 Views

8 replies

0 likes

  • 2158 Views
  • 8 replies
  • 0 likes

Changing volume on Android from Windows

PlanPremiumCountryUnited StatesDeviceWindows Laptop, Moto G6Operating SystemWindows 10, Android 9My Question or IssueWhy can't we control the volume on an Android device from the desktop app? I know for a fact that this used to work, or is supposed t...

Casual Listener

Plan Premium Country United States Device Windows Laptop, Moto G6 Operating System Windows 10, Android 9 My Question or Issue Why can't we control the volume on an Android device from the de...

Luan

Spotify Star

595 Views

1 replies

0 likes

Android
Desktop
volume
  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't access podcasts on my phone

SubscriptionPremiumCountryUSADeviceSamsung Galaxy J7 sky pro My Question or IssueWhenever I try to click on a podcast, it says "an error occurred". Whenever I try to do anything in the podcast tab, it says "something went wrong" It was working on my ...

Regular

Subscription Premium Country USA Device Samsung Galaxy J7 sky pro     My Question or Issue Whenever I try to click on a podcast, it says "an error occurred". Whenever I try to do a...

embu

Visitor

6376 Views

13 replies

3 likes

Android
Mobile
Podcasts
  • 6376 Views
  • 13 replies
  • 3 likes

Spotify randomly stops playing while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

505 Views

0 replies

1 likes

  • 505 Views
  • 0 replies
  • 1 likes

Connect is starting my phone app

Plan - PremiumCountry - USADevice - Samsung Galaxy s10Operating System - Android 10My Question or IssueToday when I turned on my computer version of Spotify in my office it turned on the app on my phone to run simultaneously. And when I turned it off...

Visitor

Plan - Premium Country - USA Device - Samsung Galaxy s10 Operating System - Android 10 My Question or Issue Today when I turned on my computer version of Spotify in my office it turned on t...

456 Views

0 replies

0 likes

Connect
off
wifi
  • 456 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes when I preview the Your Daily Drive playlist

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid 10Spotify Version8.5.55.1105 My Question or IssueWhen I open the Your Daily Drive playlist on Spotify, it shows up like this:I noticed that the playlist is now in Shuffle Mode...

Visitor

Plan Free Country United States Device Samsung Galaxy S9 Operating System Android 10 Spotify Version 8.5.55.1105   My Question or Issue When I open the Your Daily Drive playlist on S...

user-removed

Not applicable

1909 Views

1 replies

1 likes

Android
crashing
Issues
Playlists
  • 1909 Views
  • 1 replies
  • 1 likes

Superuser Contribution No podcasts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince last night, I can't play my podcasts. They don't even show up. My music works just fine...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since l...

Mario

Spotify Legend

1096 Views

4 replies

0 likes

  • 1096 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast page unable to load

PlanPremiumCountryCzech RepublicDeviceHuawei P8 liteOperating SystemAndroid My Question or IssueHello,i have an issue with my podcast. After last update, I am not able to play my podcast. There is always error: "Something went wrong" on podcast home ...

Casual Listener

  Plan Premium Country Czech Republic Device Huawei P8 lite Operating System Android   My Question or Issue Hello, i have an issue with my podcast. After last update, I am not a...

Mario

Spotify Legend

961 Views

3 replies

0 likes

  • 961 Views
  • 3 replies
  • 0 likes

Spotify randomly stops on Onkyo 646 reciever

While streaming Spotify through an android phone to my Onkyo TX NR646 receiver, playback stops randomly and the receiver disconnects from "Spotify connect" Tried both wired and WiFi connection, results are the sameLatest firmware on all devicesNetgea...

Newbie

While streaming Spotify through an android phone to my Onkyo TX NR646 receiver, playback stops randomly and the receiver disconnects from "Spotify connect"  Tried both wired and WiFi connection...

strongbruce619

Visitor

1334 Views

1 replies

0 likes

Onkyo
random stops
  • 1334 Views
  • 1 replies
  • 0 likes

Spotify Pausing after inactivity

PlanPremiumDeviceSamsung Galaxy S7 After my phone is locked for 10 minutes and I have not interacted with it my spotify will pause. I have tried various different things to fix this issue but I can't seem to fix it. Data saver in Spotify is off, Data...

Visitor

Plan Premium Device Samsung Galaxy S7   After my phone is locked for 10 minutes and I have not interacted with it my spotify will pause. I have tried various different things to fix this is...

Chem0_oPoet

Newbie

845 Views

1 replies

2 likes

  • 845 Views
  • 1 replies
  • 2 likes

Playlist se reinicia

Se reinicia mi playlist adjunto vídeo, https://youtu.be/3nHIgmWSLgY

Casual Listener

Se reinicia mi playlist adjunto vídeo, https://youtu.be/3nHIgmWSLgY

441 Views

0 replies

0 likes

Reinicio
  • 441 Views
  • 0 replies
  • 0 likes

Spotify occasional not accessible on my Roku TV. I sometimes just get a blank screen.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

627 Views

0 replies

0 likes

  • 627 Views
  • 0 replies
  • 0 likes

Solved!! Local files on mobile?

So I just bought a song on my computer, and placed it on my playlist through "local files". I then took this exact file and copied it from my computer onto my phone. But I still can't listen to it on spotify mobile, what gives? How can this be fixed?

Gig Goer

So I just bought a song on my computer, and placed it on my playlist through "local files". I then took this exact file and copied it from my computer onto my phone. But I still can't listen to ...

ohsnapitsath

Casual Listener

10391 Views

31 replies

0 likes

  • 10391 Views
  • 31 replies
  • 0 likes

Solved!!Superuser Contribution Can't download songs.

PlanPremiumCountryItalyDeviceGalaxy Note 8Operating SystemAndroid Version 9 My Question or IssueI usually feel like listening to different playlist and sometimes i download it and sometimes i do not.The problem is the following: It happens when I try...

Casual Listener

Plan Premium Country Italy Device Galaxy Note 8 Operating System Android Version 9   My Question or Issue I usually feel like listening to different playlist and sometimes ...

distructio98

Casual Listener

1033 Views

2 replies

0 likes

  • 1033 Views
  • 2 replies
  • 0 likes

Spotify plays public playlist when asked to play personal playlist using google assistant

PlanPremiumCountrySwedenDeviceSony Xperia XZ2 CompactOperating SystemAndroid 10 My Question or IssueSpotify plays public playlist when asked to play personal playlist using google assistant. === REPRODUCE: ===* Start google assistant (ok google or pr...

Music Fan

Plan Premium Country Sweden Device Sony Xperia XZ2 Compact Operating System Android 10   My Question or Issue Spotify plays public playlist when asked to play personal playlist using g...

586 Views

0 replies

0 likes

  • 586 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with Local files

Help me!!!!PlanPremiumCountryCanadaDevice(Samsung Galaxy s9)Operating System(Windows 10,) My Question or IssueHello, I'm having a problem with my local files no longer downloading. They all of a sudden just disappeared from my mobile library and appe...

Newbie

Help me!!!! Plan Premium Country Canada Device (Samsung Galaxy s9) Operating System (Windows 10,)   My Question or Issue Hello, I'm having a problem with my local files no longer down...

Elena

Moderator

567 Views

1 replies

0 likes

Help
  • 567 Views
  • 1 replies
  • 0 likes

Can't Click on Add to Playlist Button

Hey all. Newcomer to Spotify here. I just downloaded the Spotify app to my Samsung Galaxy A10e and was initially finding everything to be fairly straightforward... right up until I tried to add a song to a playlist. When searching a song to add to a ...

Visitor

Hey all. Newcomer to Spotify here. I just downloaded the Spotify app to my Samsung Galaxy A10e and was initially finding everything to be fairly straightforward... right up until I tried to add a son...

1222 Views

0 replies

1 likes

  • 1222 Views
  • 0 replies
  • 1 likes