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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210788 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210788 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561169 Views

78 replies

3 likes

  • 561169 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463077 Views

575 replies

39 likes

Account
Free
  • 463077 Views
  • 575 replies
  • 39 likes

Superuser Contribution Music stops when screen is locked

PlanFree/PremiumCountryUsaDeviceSamsung Galaxy Note 4Operating SystemAndroid Oreo My Question or IssueThe music stops when I lock my phone

Visitor

Plan Free/Premium Country Usa Device Samsung Galaxy Note 4 Operating System Android Oreo   My Question or Issue The music stops when I lock my phone 

Elena

Moderator

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast connection issues

PlanPremium v 8.5.58.954CountryNetherlandsDeviceNokia 8.1Operating SystemAndroid 10 Chromecast Audio version: 1.42.172094 My Question or IssueThe connection between spotify and chromecast audio breaks approximately every 5 minutes. I do not have othe...

Casual Listener

  Plan Premium v 8.5.58.954 Country Netherlands Device Nokia 8.1 Operating System Android 10   Chromecast Audio version: 1.42.172094   My Question or Issue The connec...

superfunki

Casual Listener

925 Views

2 replies

0 likes

  • 925 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play local files on mobile

PlanPremiumCountryHong KongDevice(Samsung Galaxy S9, PC )Operating System(Android 10, Windows 10) My Question or IssueFirstly, sorry for my bad English. My friend has a problem with playing local files but we both did the same step. However I success...

Visitor

Plan Premium Country Hong Kong Device (Samsung Galaxy S9, PC ) Operating System (Android 10, Windows 10)   My Question or Issue Firstly, sorry for my bad English. My friend has a probl...

Ivan

Spotify Legend

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

No music videos

PlanFree/PremiumCountryUSA DeviceSamsung a10e Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNo option to play or see music clips for certain songs

Visitor

Plan Free/Premium Country USA    Device Samsung a10e  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue No option to play or see musi...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Storage varies

PlanFreeCountryIndia DeviceHonor 8 liteOperating SystemAndroid oreo My Question or IssueMy friends phone Spotify storage shows 90mb and he is using Spotify more than me ,and my storage for Spotify is 820mb how is this ? ,i am free user i never did do...

Visitor

Plan Free Country India   Device Honor 8 lite Operating System Android oreo   My Question or Issue My friends phone Spotify storage shows 90mb and he is using Spotify more than ...

Lostcowboy

Music Fan

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files greyed out on tablet!

PremiumCountryUKDeviceSamsung Galaxy Tab 4Operating SystemAndroid.My Question or IssueToday I followed the advice on how to add local files to my Spotify playlist on both my computer and my tab. It all works fine on the computer, however as soon as I...

Casual Listener

  Premium Country UK Device Samsung Galaxy Tab 4 Operating System Android. My Question or Issue Today I followed the advice on how to add local files to my Spotify playlist on both my c...

DannehMorris

Casual Listener

847 Views

2 replies

0 likes

Android
local files
tablet
  • 847 Views
  • 2 replies
  • 0 likes

Superuser Contribution MIUI Global 11.0.3 - Xiaomi Redmi Note 9S

My device is not compatible with the last version of Spotify. Why?. What can I do? I´m premium but with this problem, I guess gonna have to un subscribe to this.

Visitor

My device is not compatible with the last version of Spotify. Why?. What can I do? I´m premium but with this problem, I guess gonna have to un subscribe to this.

Elena

Moderator

1762 Views

1 replies

0 likes

xioami miui 11
  • 1762 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify app automatically starts at the same time

Hello,I'm having an issue with my android app on Samsung S20+Everyday, at the same time, spotify starts to play the same playlist.... even if the phone is blocked and I'm not using it.Other devices where spotify is configured (pc and google mini) are...

Visitor

Hello, I'm having an issue with my android app on Samsung S20+ Everyday, at the same time, spotify starts to play the same playlist.... even if the phone  is blocked and I'm not using it. Oth...

Elena

Moderator

4306 Views

1 replies

0 likes

  • 4306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Import files doesn't load

PlanPremiumCountryBrazilDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueWhen I try to import files, it says it might take a few minutes, but I've left it for actual hours and it just never finishes loading. I've tried among o...

Visitor

Plan Premium Country Brazil Device Samsung Galaxy Note 8 Operating System Android 9   My Question or Issue When I try to import files, it says it might take a few minutes, but I've lef...

Ivan

Spotify Legend

941 Views

1 replies

0 likes

imported music
  • 941 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist issues

PlanFreeCountryUsaDeviceNote8 So over the last week I have been having issues adding songs to playlists, if I try to add a song, no notification is given and a lot of times it doesn't show up in the playlist, also, when I try to open an album to add ...

Visitor

Plan Free Country Usa Device Note8   So over the last week I have been having issues adding songs to playlists, if I try to add a song, no notification is given and a lot of times it does...

Ivan

Spotify Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

How to login in when off line

I usually have my spotify off line to not interfere with other devices on the same wifi (Spotify premium account). Once in a while spotify logs out on a daily basis. When I try to login in, it says I need to go online for that. But obviously I can no...

Casual Listener

I usually have my spotify off line to not interfere with other devices on the same wifi (Spotify premium account). Once in a while spotify logs out on a daily basis.  When I try to login in, it ...

famhop5

Casual Listener

842 Views

2 replies

1 likes

  • 842 Views
  • 2 replies
  • 1 likes

Can't add any song to any playlist

PlanFreeCountryMalaysiaDevicePocophone F1Operating SystemAndroid 10 My Question or IssueI can't add any songs to any of my playlist. I've tried restarting and reinstalling the app, but both methods doesn't work.

Casual Listener

Plan Free Country Malaysia Device Pocophone F1 Operating System Android 10   My Question or Issue I can't add any songs to any of my playlist. I've tried restarting and reinstalling th...

Billy-J

Spotify Star

1557 Views

5 replies

0 likes

Account
Free
Login
Other
  • 1557 Views
  • 5 replies
  • 0 likes

Family Mix song member info not working

PlanPremiumCountryCataloniaDeviceXiaomi mi8Operating SystemAndroid 10My Question or IssueFamília link song info not working, I attach photos, but t'he idea is that when you click on the users pictures it no longer display why the song is un the playl...

Casual Listener

Plan Premium Country Catalonia Device Xiaomi mi8 Operating System Android 10 My Question or Issue Família link song info not working, I attach photos, but t'he idea is that when you click on...

dsm38

Visitor

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

Spotify disables bluetooth after every played track.

Hi there folks.When I'm using my bluetooth headphones Spotify turns of my bluetooth after every single track it has played. It's not just kicking out my phones it acctually turns the bluetooth off, so I need to reactivate it manually, then make a new...

Casual Listener

Hi there folks. When I'm using my bluetooth headphones Spotify turns of my bluetooth after every single track it has played. It's not just kicking out my phones it acctually turns the bluetooth of...

willh21

Newbie

5747 Views

25 replies

2 likes

Spotify tech problem
  • 5747 Views
  • 25 replies
  • 2 likes

Superuser Contribution Now Playing Queue keeps resetting

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or IssueEvery time I restart Spotify, the play queue resets to the same songs not to the songs that should come after the last song I played before I closed it...

Casual Listener

Plan Premium Country United States Device Google Pixel 3a Operating System Android 10   My Question or Issue Every time I restart Spotify, the play queue resets to the same songs not t...

Ultimatum21614

Casual Listener

2303 Views

4 replies

0 likes

Now playing
Now Playing Queue
Play queue
queue
  • 2303 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't remove songs from a saved album

PlanPremium My Question or IssueSince the new update I can't remove songs I don't like/don't want to download from an album. Before this baffling update, if I didnt want to download certain songs from an album, like instrumentals or outtakes or alter...

Casual Listener

Plan Premium   My Question or Issue Since the new update I can't remove songs I don't like/don't want to download from an album. Before this baffling update, if I didnt want to d...

stevehyland777

Regular

2034 Views

4 replies

6 likes

  • 2034 Views
  • 4 replies
  • 6 likes

Spotify Delays Launch from Locked Screen

When using google voice assistant to play a song while the phone is locked, there is a significant delay between when my command is accepted and when the song starts playing. Either the app will launch and immediatly pause the song and then restart a...

Casual Listener

When using google voice assistant to play a song while the phone is locked, there is a significant delay between when my command is accepted and when the song starts playing. Either the app will laun...

marcellotruzzi

Visitor

980 Views

4 replies

0 likes

  • 980 Views
  • 4 replies
  • 0 likes

Superuser Contribution App closes alone

PlanPremiumCountryChileDeviceXiaomi mi 9tproOperating SystemMIUI global 11.0.4 My Question or Issue The app closes alone after playing normally for some minutes

Casual Listener

Plan Premium Country Chile Device Xiaomi mi 9tpro Operating System MIUI global 11.0.4   My Question or Issue  The app closes alone after playing normally for some minutes  

Vinipupe

Casual Listener

836 Views

2 replies

0 likes

Xiaomi
  • 836 Views
  • 2 replies
  • 0 likes

Spotify no longer playing in call background?

I used to be able to run Spotify in the backgound of phone calls and some apps. The last week or so this hasn't been working. I can launch and sometimes hit play but the music never starts. My husband is having the same issue on his Samsung Note. I s...

Visitor

I used to be able to run Spotify in the backgound of phone calls and some apps. The last week or so this hasn't been working. I can launch and sometimes hit play but the music never starts. My husban...

644 Views

0 replies

1 likes

  • 644 Views
  • 0 replies
  • 1 likes

Superuser Contribution FIRE Tablet Spotify stops playing after about 1 minute

PlanPremium CountryUSADeviceFIRE HD8 7th Generation. Operating SystemFIRE OS 5.3.7.0My Question or IssueI have an issue where Spotify will stop playing after 1 minute or so. I have uninstalled and reinstalled the latest version of Spotify. The proble...

Casual Listener

  Plan Premium  Country USA Device FIRE HD8 7th Generation.  Operating System FIRE OS 5.3.7.0 My Question or Issue I have an issue where Spotify will stop playing after 1 min...

Mario

Spotify Legend

905 Views

1 replies

0 likes

  • 905 Views
  • 1 replies
  • 0 likes