Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
4 weeks ago
jt120
Regular
44556 Views
66 replies
25 likes

44556 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879064 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879064 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26680 Views
4 replies
0 likes

26680 Views
4 replies
0 likes

Superuser Contribution Wrong tracks add to queue with app crash

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueEvery time I add something to queue I see a weird bug with duplicates, wrong tracks adding, which can lead to player crash. I have tried updating t...

daniluk4000
Visitor
Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue Every time I add something to queue I see a weird bug with duplicates, ...
2019-12-26 9:07:46 AM
2020-02-18 12:32:25 PM
Peter
Spotify Legend
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

Superuser Contribution Assinatura

Adquiri o produto com cartao de credito,onde ja foi debitado,porem ja atualizei o aplicativo e ainda nao sou premium... so fiquei na duvida pq fiz todo cadasro no meu nome e o cartao de credito de outra pessoa,help

Keli
Newbie
Adquiri o produto com cartao de credito,onde ja foi debitado,porem ja atualizei o aplicativo e ainda nao sou premium... so fiquei na duvida pq fiz todo cadasro no meu nome e o cartao de credito de ou...
2015-06-18 4:32:13 PM
2020-02-18 8:42:56 AM
Ivan
Spotify Legend
548 Views
3 replies
0 likes

548 Views
3 replies
0 likes

Spotify sharing not working

I have Spotify family premium for Android on good pixel 3 phone. Lately I realized that I am not able to share my song to instagram story. I have already tried deleting and reinstalling both instagram and Spotify, and also deleting the cache in the s...

Lalakaroline3
Visitor
I have Spotify family premium for Android on good pixel 3 phone. Lately I realized that I am not able to share my song to instagram story. I have already tried deleting and reinstalling both instagra...
2020-02-18 1:10:39 AM
2020-02-18 6:11:33 AM
DanielTham
Composer
760 Views
1 replies
1 likes

760 Views
1 replies
1 likes

Problems when creating a stereo speaker pair with Amazon Echo

PlanPremiumCountryGT DeviceSamsung Galaxy S9 Operating SystemAndroid My Question or IssueI created a stereo speaker pair with my new Amazon Echo devices and it's working fine with my Spotify account, but when another person asks Alexa to play Spotify...

homeronix
Newbie
Plan Premium Country GT Device Samsung Galaxy S9 Operating System Android My Question or Issue I created a stereo speaker pair with my new Amazon Echo devices...
2020-01-05 7:07:52 PM
2020-02-17 10:14:03 PM
JohnS43
Music Fan
3285 Views
1 replies
0 likes
Amazon
Echo
Stereo Pair

3285 Views
1 replies
0 likes

Problems downloading podcasts in the library

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueSo far, everything has worked smoothly. But now I have 8 titles pending in the download list. These have an exclamation mark on the right, at the point where...

Eternal_1337
Visitor
Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Android My Question or Issue So far, everything has worked smoothly. But now I have 8 titles pending i...
2020-02-17 8:13:23 PM
535 Views
0 replies
0 likes

535 Views
0 replies
0 likes

Play queue reordering

PlanFree/PremiumCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueUpdated app no longer allows the play queue to be managed (reordering or deleting). Only option is to add (which is hopeless...

nrhatigan
Music Fan
Plan Free/Premium Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android My Question or Issue Updated app no longer allows the play queue to b...
2020-02-17 6:51:41 PM
320 Views
0 replies
0 likes

320 Views
0 replies
0 likes

Superuser Contribution Playlist Loading Error

PlanPremiumCountryUS/FinlandDeviceMoto Z Play DroidOperating SystemAndroid 8.0.0 With the exception of the playlists by Spotify or friends, my playlists do not load, even if they were downloaded. But it also applies to any new playlists that are crea...

bsdrkgh
Casual Listener
Plan Premium Country US/Finland Device Moto Z Play Droid Operating System Android 8.0.0 With the exception of the playlists by Spotify or friends, my playlists do not load, even if th...
2019-08-17 11:28:25 AM
2020-02-17 5:43:14 PM
bsdrkgh
Casual Listener
1211 Views
2 replies
0 likes

1211 Views
2 replies
0 likes

Keep Spotify Running

PlanPremiumCountryRomaniaDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueIs there any way to keep the Spotify app open whenever I close all the apps using the "Close Apps" button? I remember Google Play Music staying open if ...

DMBackpack
Casual Listener
Plan Premium Country Romania Device Samsung Galaxy Note 8 Operating System Android 9 My Question or Issue Is there any way to keep the Spotify app open whenever I close all the apps ...
2020-02-17 3:40:03 PM
314 Views
0 replies
0 likes

314 Views
0 replies
0 likes

Superuser Contribution Spotify keeps playing while talking on the phone

PlanPremiumCountryUSDevicePixel 4 XLOperating SystemAndroid Oreo My Question or IssueSo when I'm playing Spotify and I call someone or they call me through WhatsApp the music doesn't stop all the time. I will pause the music and it starts right back ...

CitraNinja
Visitor
Plan Premium Country US Device Pixel 4 XL Operating System Android Oreo My Question or Issue So when I'm playing Spotify and I call someone or they call me through WhatsApp the ...
2020-02-02 5:40:54 AM
2020-02-17 12:50:45 PM
Kglover354
Newbie
4217 Views
2 replies
1 likes

4217 Views
2 replies
1 likes

Superuser Contribution Congelación app spotify y carga de contenido muy lento

Hola tengo un problema con la aplicación desde que compre el dispositivo, experimento congelaciónes o carga muy lenta, tengo un buen Internet y no se que solución dar. Video de demostración a través de google drive para que lo visualizen https://driv...

Benjamin38
Casual Listener
Hola tengo un problema con la aplicación desde que compre el dispositivo, experimento congelaciónes o carga muy lenta, tengo un buen Internet y no se que solución dar. Video de demostración a ...
2020-02-15 8:58:29 PM
2020-02-17 12:50:00 PM
Mario
Spotify Legend
23652 Views
3 replies
5 likes

23652 Views
3 replies
5 likes

Superuser Contribution Spotify app seems to cause Android browser to go offline

PlanFreeCountrySingaporeDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueI play Spotify via the app.I am not entirely sure but it seems when I play music on Spotify, my android browsers become offline (Chrome, Firefox, Opera). It has h...

allnotavailable
Casual Listener
Plan Free Country Singapore Device OnePlus 5T Operating System Android Pie My Question or Issue I play Spotify via the app. I am not entirely sure but it seems when I play m...
2019-06-03 11:48:35 AM
2020-02-17 10:19:45 AM
allnotavailable
Casual Listener
537 Views
3 replies
0 likes

537 Views
3 replies
0 likes

Shuffle malfunction

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DevicePixel 2Operating SystemAndroid My Question or IssueThe shuffle function does not work on the specific playl...

Olivertirat
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Device Pixel 2 Operating System Android &n...
2020-02-17 5:42:30 AM
2020-02-17 8:05:19 AM
MrNoHappiness
Casual Listener
398 Views
1 replies
1 likes

398 Views
1 replies
1 likes

Can't/unable pause music on screen lock (again)

As the title suggests, the pause/play button doesn't work on screen lock (mobile device). I can only skip the track. This issue has been mentioned before last year and I just wanna report that it's back again. I tried many solutions (reinstall many t...

Mimzxo
Visitor
As the title suggests, the pause/play button doesn't work on screen lock (mobile device). I can only skip the track. This issue has been mentioned before last year and I just wanna report that it's b...
2020-02-17 3:23:19 AM
836 Views
0 replies
3 likes

836 Views
0 replies
3 likes

Library slow after update

PlanPremiumCountryBrazilDeviceHuaweiOperating SystemAndroid After the last update, the saved library became slow and unresponsive. If I try to access an specific saved album via the library, it takes 15 seconds to load. Same thing with my followed ar...

HeathenHeart
Casual Listener
Plan Premium Country Brazil Device Huawei Operating System Android After the last update, the saved library became slow and unresponsive. If I try to access an specific saved album vi...
2019-05-16 2:27:02 PM
2020-02-17 2:20:45 AM
PaulMac
Roadie
5372 Views
26 replies
13 likes

5372 Views
26 replies
13 likes

Superuser Contribution Home page won't load

Since Spotify updated on my Pixel XL this morning, the home page won't load. I have tried to uninstall/reinstall, as well as restarting my phone but still not working. I get a message that, "something went wrong....please have another go." I've been ...

Slcrowe
Gig Goer
Since Spotify updated on my Pixel XL this morning, the home page won't load. I have tried to uninstall/reinstall, as well as restarting my phone but still not working. I get a message that, "so...
2018-03-21 5:59:38 PM
2020-02-16 7:51:45 PM
Loreniw
Casual Listener
19861 Views
14 replies
6 likes

19861 Views
14 replies
6 likes

Superuser Contribution How to add a Playlist to current play queue

PlanPremiumDeviceSamsung S8Operating SystemAndroidMy Question or IssueCan you add a playlist to the current play queue via mobile device? I see this option is available from Desktop but I have recently converted many playlists from other Music Servic...

HobeKat
Visitor
Plan Premium Device Samsung S8 Operating System Android My Question or Issue Can you add a playlist to the current play queue via mobile device? I see this option is available from Desktop but...
2020-02-15 11:33:02 PM
2020-02-16 2:54:29 PM
Mario
Spotify Legend
456 Views
1 replies
0 likes

456 Views
1 replies
0 likes

Clock app keeps disconnecting

PlanPremiumCountry DeviceAsus Zenfone Max Pro M2Operating SystemAndroid 9 My Question or IssueWhen trying to use the Clock app to set Spotify as an alarm, the playlists list keeps "refreshing", making it impossible to search for songs or playlists to...

Supermouse
Casual Listener
Plan Premium Country Device Asus Zenfone Max Pro M2 Operating System Android 9 My Question or Issue When trying to use the Clock app to set Spotify as an alarm, the playlists ...
2020-02-11 8:51:12 AM
2020-02-15 9:52:09 PM
gijsterbeek
Regular
1895 Views
3 replies
4 likes

1895 Views
3 replies
4 likes

Problems with Android bluetooth streaming to BMW - resolved

Hi all,First post here - short and simple - my Android phone (Sony Xperia) recently upgraded to Android 9.0 and (coincidentally?) the Bluetooth audio streaming to my BMW stopped working correctly - in fact the phone would need to be restarted each ti...

psx9
Visitor
Hi all, First post here - short and simple - my Android phone (Sony Xperia) recently upgraded to Android 9.0 and (coincidentally?) the Bluetooth audio streaming to my BMW stopped working correctly -...
2020-02-15 7:20:45 PM
691 Views
0 replies
1 likes

691 Views
0 replies
1 likes

Google chrome vs on this phone.

Why does it keep switching to playing with google chrome? othe below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)...

Jazzycammy27
Casual Listener
Why does it keep switching to playing with google chrome? o the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premiu...
2020-02-14 10:44:21 PM
214 Views
0 replies
0 likes

214 Views
0 replies
0 likes

Spotify stops playing when detects new device

PlanPremiumCountryPoland DeviceSamsung Galaxy Note 8 + Bonroad PX5 car audioOperating Systemboth Android 9 My Question or IssueI have Android car system installed in my car with Spotify installed. After 1-20 minutes of listening on car system the mus...

hudyvolt
Casual Listener
Plan Premium Country Poland Device Samsung Galaxy Note 8 + Bonroad PX5 car audio Operating System both Android 9 My Question or Issue I have Android car system installed in m...
2020-02-13 7:02:01 PM
2020-02-14 6:05:59 PM
hudyvolt
Casual Listener
475 Views
2 replies
0 likes

475 Views
2 replies
0 likes

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