Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
49328 Views
66 replies
25 likes

49328 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880935 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880935 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27099 Views
4 replies
0 likes

27099 Views
4 replies
0 likes

Superuser Contribution How do I close Spotify app?

PlanPremiumCountryUKDeviceHuawei P-Smart 2019Operating SystemAndroid Version 9 My Question or IssueThis question has been marked as solved in a previous post but the answer only tells you how to log out. All I'd like to know how to close the Spotify ...

droopywinter
Visitor
Plan Premium Country UK Device Huawei P-Smart 2019 Operating System Android Version 9 My Question or Issue This question has been marked as solved in a previous post but the answer o...
2020-02-17 1:57:48 PM
2020-02-24 12:01:55 PM
Petya
Community Legend
430 Views
1 replies
0 likes

430 Views
1 replies
0 likes

Superuser Contribution Can't download to SD card

PremiumHungaryHuawei P9 lite 2017Android 8.0.0 Hi there. I just recognized, that my internal storage is full, because all my music was downloaded there. I checked the settings on the phone, and the default place is he memory card for downloads.Within...

lilastic
Visitor
Premium Hungary Huawei P9 lite 2017 Android 8.0.0 Hi there. I just recognized, that my internal storage is full, because all my music was downloaded there. I checked the settings o...
2020-02-15 3:11:24 PM
2020-02-24 11:10:11 AM
Petya
Community Legend
3355 Views
1 replies
1 likes

3355 Views
1 replies
1 likes

Superuser Contribution Spotify connected to Facebook crashing

PlanPremiumCountryUSADevicePixel 4XL, Note 9, Chromebook plus, Tab aOperating SystemAndroid 10, 9, Chrome OS. Windows 10 My Question or IssueSpotify crashes when trying to login. I have logged into a free account after I reset cache and cleared stora...

zatz
Newbie
Plan Premium Country USA Device Pixel 4XL, Note 9, Chromebook plus, Tab a Operating System Android 10, 9, Chrome OS. Windows 10 My Question or Issue Spotify crashes when trying to lo...
2020-02-14 6:57:33 PM
2020-02-24 10:59:17 AM
Petya
Community Legend
961 Views
1 replies
0 likes

961 Views
1 replies
0 likes

Solved!! Offline Downloaded Songs Disappear

Hello, I've been using Spotify for about 2 years now with few issues. My current problem is that my downloaded music is made unavailable offline after parking at work. I recently, 3 weeks ago, downloaded Android 5.0 for my Nexus 5. I had no issues wi...

raptor1143
Newbie
Hello, I've been using Spotify for about 2 years now with few issues. My current problem is that my downloaded music is made unavailable offline after parking at work. I recentl...
2014-12-17 2:40:54 AM
2020-02-24 10:27:35 AM
EarHax
Music Fan
3310 Views
2 replies
7 likes

3310 Views
2 replies
7 likes

Bluetooth Controls dont work

PlanPremiumCountryGermanyDeviceOnePlus 5TOperating SystemAndroid 9 Pie My Question or IssueUsing Spotify and a car radio with bluetooth support, I cannot skip tracks or control spotify in any way.If I let the song play before I have a bluetooth conne...

FliegerKrieger
Newbie
Plan Premium Country Germany Device OnePlus 5T Operating System Android 9 Pie My Question or Issue Using Spotify and a car radio with bluetooth support, I cannot skip tracks or contr...
2020-02-24 9:30:01 AM
282 Views
0 replies
0 likes
Android
bluetooth

282 Views
0 replies
0 likes

Superuser Contribution Shuffling since the update

I updated the app in Google Play yesterday and since then, I cannot shuffle my songs. Shuffles plays them in order. I am using a Pixel 3xl.

Bostonjen
Visitor
I updated the app in Google Play yesterday and since then, I cannot shuffle my songs. Shuffles plays them in order. I am using a Pixel 3xl.
2020-02-23 5:55:18 PM
2020-02-24 9:27:17 AM
Ivan
Spotify Legend
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Android TV Login Failed

PlanPremiumCountryJapan DeviceAndroid TVOperating SystemAndroid My Question or IssueHi, I use com.spotify.tv.android on my Android TV. From yesterday, I can't login it. When I click login button do nothing, and no error message on login page. I'm a A...

teitoujp
Casual Listener
Plan Premium Country Japan Device Android TV Operating System Android My Question or Issue Hi, I use com.spotify.tv.android on my Android TV. From yesterday,...
2020-02-21 9:44:55 PM
2020-02-24 3:06:34 AM
teitoujp
Casual Listener
1404 Views
4 replies
1 likes

1404 Views
4 replies
1 likes

Unable to download certain local files to Android - only when songs were removed?

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S9+Operating SystemAndroid 9 Pie My Question or IssueI have been attempting to download an album that I have saved as mp3s (Wilder Child of a Thousand Suns by Barely Blind) onto my phone ...

XalkXolc
Visitor
Plan Premium Country United States of America Device Samsung Galaxy S9+ Operating System Android 9 Pie My Question or Issue I have been attempting to download an album that I have sa...
2020-02-24 1:40:35 AM
317 Views
0 replies
0 likes

317 Views
0 replies
0 likes

My Alexa doesnt find my self maded Playlist

PlanPremiumCountryGermanyDeviceSamsung S9+Operating SystemAndroid Oreo My Question or IssueHi my name ist Thomas.I created a Playlist called "klausthomas"i want that alexa when i say "Alexa, READ"I created a Routine.First he dimm the light and then h...

FlashTutorDE
Casual Listener
Plan Premium Country Germany Device Samsung S9+ Operating System Android Oreo My Question or Issue Hi my name ist Thomas. I created a Playlist called "klausthomas" i want that alex...
2020-02-23 8:12:47 PM
423 Views
0 replies
0 likes
Alexa
Spotify

423 Views
0 replies
0 likes

Saved/downloaded albums broken up in artist tab

PlanPremiumCountryUSDevicePixel 3 XLOperating SystemAndroid 9 My Question or IssueWhen I go to the "Artists" tab in "Your Music" and select an artist whose albums I have downloaded, sometimes the album is broken up multiple times, with either 1 or 2 ...

Xeonheart
Casual Listener
Plan Premium Country US Device Pixel 3 XL Operating System Android 9 My Question or Issue When I go to the "Artists" tab in "Your Music" and select an artist whose albums I have down...
2019-07-31 3:55:16 AM
2020-02-23 4:17:38 PM
palexkrupnik
Regular
562 Views
2 replies
1 likes

562 Views
2 replies
1 likes

Superuser Contribution Spotify app stopped when open the app

When open the spotify app with an android phone , the app stopped immediately. It cannot run as normal.

willswan
Visitor
When open the spotify app with an android phone , the app stopped immediately. It cannot run as normal.
2020-02-15 11:21:39 AM
2020-02-23 4:08:51 PM
Mario
Spotify Legend
422 Views
1 replies
0 likes

422 Views
1 replies
0 likes

Superuser Contribution Spotify Samsung Stratosphere Compatibility

Hi, I was wondering if Spotify is compatible with the Samsung Stratosphere I405 model. The phone runs Android v2.3 (Gingerbread).Here is a link to the phone:https://www.amazon.com/dp/B00AWVEFYY/ref=cm_sw_r_cp_api_i_17xuEbJ2XNT53

randomnewskills
Visitor
Hi, I was wondering if Spotify is compatible with the Samsung Stratosphere I405 model. The phone runs Android v2.3 (Gingerbread). Here is a link to the phone: https://www.amazon.com/dp/B00AWVEFYY/r...
2020-02-22 8:27:31 PM
2020-02-23 2:21:26 PM
Ivan
Spotify Legend
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

Superuser Contribution Android: downloaded files storage option not working

PlanPremiumCountryBrazilDeviceSony Xperia Operating SystemAndroid 8.00 My Question or IssueI have a SD card in my cellphone but it seems that the app doesn't recognize it. Theoretically one should be able to store downloaded songs in it and I have fo...

IGS1
Casual Listener
Plan Premium Country Brazil Device Sony Xperia Operating System Android 8.00 My Question or Issue I have a SD card in my cellphone but it seems that the app doesn't recognize i...
2020-02-07 4:17:47 PM
2020-02-23 7:07:50 AM
SlatanicS
Casual Listener
781 Views
4 replies
0 likes

781 Views
4 replies
0 likes

Can't Play Laptop Local Files On Android

For the past week or so I've been trying to sync my local play files to my phone so I can listen to them wherever and it just refuses to work. Whenever I go to download my playlist of local files, it just says 'waiting to download' and stays that way...

fatfard4
Music Fan
For the past week or so I've been trying to sync my local play files to my phone so I can listen to them wherever and it just refuses to work. Whenever I go to download my playlist of local files, it...
2020-02-22 12:04:50 PM
371 Views
0 replies
0 likes

371 Views
0 replies
0 likes

Superuser Contribution No instagram story sharing, no slide queue, no smooth display like apple

PlanPremiumCountry USADeviceSamsung galaxy 8 My Question or Issue I cant post music to my story, the display dosent look as smooth as it does in all the pictures and on apple, no slide save or slide queue. I dont know what's wrong

Shockerion
Casual Listener
Plan Premium Country USA Device Samsung galaxy 8 My Question or Issue I cant post music to my story, the display dosent look as smooth as it does in all the pictures and on...
2018-07-20 6:54:10 AM
2020-02-22 10:10:05 AM
goodman2020
Regular
576 Views
2 replies
0 likes

576 Views
2 replies
0 likes

App Update 27 Aug 2019

Operating SystemAndroid 9 My Question or IssueDoes anyone know what was removed / fixed / changed in the latest update? Am super aprehensive of updating now without knowing what the update entails.

Dragoshade
Music Fan
Operating System Android 9 My Question or Issue Does anyone know what was removed / fixed / changed in the latest update? Am super aprehensive of updating now without knowing what the upda...
2019-08-30 2:17:22 PM
2020-02-22 6:27:28 AM
GrumpyBear
Regular
1003 Views
2 replies
0 likes

1003 Views
2 replies
0 likes

Certain song cards "Blacked Out" on Samsung GAP

Premium for studentsCountry: US DeviceSamsung Galaxy Amp PrimeOperating SystemAndroid 7.1.1 My Question or IssueWhen certain songs are played, a portion of the song card is "blacked out", which varies between songs with no clear pattern. I would gues...

sethdonnelley
Visitor
Premium for students Country: US Device Samsung Galaxy Amp Prime Operating System Android 7.1.1 My Question or Issue When certain songs are played, a portion of the song card i...
2020-02-22 2:35:55 AM
203 Views
0 replies
0 likes

203 Views
0 replies
0 likes

Login Faild

PlanPremiumCountryJapan DeviceAndroid TV My Question or IssueHi, I use com.spotify.tv.android on my Android TV. From yesterday, I can't login it, I'm a Soft Engineer, I tried to debug it, and got this error message.It seems to spotifytv.js error. Can...

teitoujp
Casual Listener
Plan Premium Country Japan Device Android TV My Question or Issue Hi, I use com.spotify.tv.android on my Android TV. From yesterday, I can't login it, I'm a Sof...
2020-02-21 9:09:42 PM
435 Views
0 replies
0 likes

435 Views
0 replies
0 likes

Superuser Contribution my Spotify keep crasing when i open album and podcast on library

PlanPremiumCountryIndonesiaDeviceXiaomi Redmi ProOperating SystemAndroid Marshmallow My Question or Issuewhy when i open album and podcast always crashing after the update?

RifqiAbid7
Casual Listener
Plan Premium Country Indonesia Device Xiaomi Redmi Pro Operating System Android Marshmallow My Question or Issue why when i open album and podcast always crashing after the update?
2019-07-13 6:24:37 PM
2020-02-21 3:08:57 PM
veronika1215
Newbie
2615 Views
5 replies
0 likes

2615 Views
5 replies
0 likes

Solved!! Why can't I download the Spotify app from the Play Store onto my Samsung J6?

Plan -FamilySamsung J6Operating SystemAndroid My Question or IssueI can't download the Spotify app onto my phone from Play Store

peterlouisbrown
Casual Listener
Plan -Family Samsung J6 Operating System Android My Question or Issue I can't download the Spotify app onto my phone from Play Store
2020-02-20 4:03:15 PM
2020-02-21 3:07:20 PM
Luan
Spotify Star
1304 Views
3 replies
0 likes
Problems downloading Spotify app

1304 Views
3 replies
0 likes

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