Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118736 Views

27 replies

4 likes

  • 118736 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239477 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239477 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600319 Views

79 replies

3 likes

  • 600319 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492815 Views

581 replies

42 likes

Account
Free
  • 492815 Views
  • 581 replies
  • 42 likes

Superuser Contribution What is the wake word for the voice control feature?

What is the wake word for voice control? The legal notice mentions a wake word, but I can't find any information about it. It would seem silly to implement a voice control feature that requires a long press on the screen to activate. I am hoping to s...

Newbie

What is the wake word for voice control? The legal notice mentions a wake word, but I can't find any information about it. It would seem silly to implement a voice control feature that requires a lon...

Galarkin-us

Visitor

4037 Views

4 replies

5 likes

  • 4037 Views
  • 4 replies
  • 5 likes

Superuser Contribution Bluetooth car controls stopped working [Kenwood]

PlanPremiumCountryDenmarkDeviceOnePlus 6TOperating SystemAndroid 9.0.0 My Question or IssueAfter the recent updates i have issues skipping songs, play/pause ect. using my cars headunit, which is a Kenwood DDX4017BT.Sometimes after closing and opening...

Casual Listener

Plan Premium Country Denmark Device OnePlus 6T Operating System Android 9.0.0   My Question or Issue After the recent updates i have issues skipping songs, play/pause ect. using my car...

anttosuhonen

Visitor

9899 Views

10 replies

3 likes

  • 9899 Views
  • 10 replies
  • 3 likes

How be a betatester?

This is my ask, how i can be a betatester?

Regular

This is my ask, how i can be a betatester?

LatentTwist

Music Fan

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Spotify auto-starting when i close a call

Spotify app is close in my phone. I make a call with my bluetooth headphones.When the call ends automatically start spotify and playing music!!I have to stop the music.. and close spotify always.Someone have the same problem and any resolution to sol...

Visitor

Spotify app is close in my phone. I make a call with my bluetooth headphones. When the call ends automatically start spotify and playing music!! I have to stop the music.. and close spotify al...

719 Views

0 replies

0 likes

auto
bluetooth
start
  • 719 Views
  • 0 replies
  • 0 likes

[Android][Other] Spotify freezes Sony android tv

Hi there,I've a Sony Bravia X8500F and I use Spotify constantly for hours every day.The issue is that, every day, after few hours of listening, Spotify starts to freeze and then freezes the whole TV, remote doesn't work anymore, I can only unplug the...

Casual Listener

Hi there, I've a Sony Bravia X8500F and I use Spotify constantly for hours every day. The issue is that, every day, after few hours of listening, Spotify starts to freeze and then freezes the whole...

ebsc

Newbie

3962 Views

7 replies

17 likes

Android
Other
  • 3962 Views
  • 7 replies
  • 17 likes

No sound on Nvidia Shield since 1.29.0

Hello,Since the Android TV version Nvidia Shield impossible to play a spotify sound.Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield1.29.01.30.01.31.0Require to remain in version 1.20.0 Premium Device...

Newbie

Hello, Since the Android TV version Nvidia Shield impossible to play a spotify sound. Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield 1.29.0 1.3...

1187 Views

0 replies

0 likes

Android TV
  • 1187 Views
  • 0 replies
  • 0 likes

Lyrics

PlanPremiumCountryMéxicoDeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHow can I show lyrics (in supported songs of course) on my phone?I have a family plan, my sister has the lyrics showing in her phone, the Spotify app in m...

Casual Listener

Plan Premium Country México Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue How can I show lyrics (in supported songs of course) on my phone? I have a fa...

mrgm2891

Visitor

1779 Views

2 replies

0 likes

  • 1779 Views
  • 2 replies
  • 0 likes

I can't see all of my songs on the "add to playlist" button

PlanPremiumCountryBrasilDeviceSamsung Galaxy J6Operating SystemAndroid 10 My Question or IssueWhen i'm adding songs in a playlist via the "add songs" button I get to my songs, but when I get to the end of the list, the arrow doesn’t appear to continu...

Newbie

Plan Premium Country Brasil Device Samsung Galaxy J6 Operating System Android 10   My Question or Issue When i'm adding songs in a playlist via the "add songs" button I get to my songs...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution (Galaxy s9) music stops

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android.) My Question or IssueI've had spotify for a few years and never had a problem until I bought the S9. It stops playing after a few songs, sometimes in the middle of a song. I've s...

Newbie

Plan Premium Country USA   Device (Samsung Galaxy 9) Operating System (Android.)   My Question or Issue I've had spotify for a few years and never had a problem until I bought th...

mogrant

Visitor

22587 Views

14 replies

3 likes

  • 22587 Views
  • 14 replies
  • 3 likes

Spotify music Offline stops after a few minutes on Samsung Galaxy phone

PlanPremium Country DeviceSamsung Galaxy A10Operating SystemAndroid 10 My Question or IssueHi all,My SAMSUNG GALAXY A10 stops playing music on Offline Mode after a fewminutes.Searching through the help forum this issue hasn't really helped- I've been...

Newbie

  Plan Premium   Country   Device Samsung Galaxy A10 Operating System Android 10   My Question or Issue Hi all, My SAMSUNG GALAXY A10 stops playing music on Offline...

javiseh

Newbie

881 Views

1 replies

0 likes

Samsung music stops
  • 881 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast broken?

Getting "Can't play this right now" against both Chromcast devices I have from within Spotify. Other apps work fine with Chromecast. Any ideas? I'm using the release version of Spotify.

Visitor

Getting "Can't play this right now" against both Chromcast devices I have from within Spotify. Other apps work fine with Chromecast. Any ideas? I'm using the release version of Spotify.

naguz

Regular

14231 Views

13 replies

1 likes

  • 14231 Views
  • 13 replies
  • 1 likes

Local Files Won't Play On Android

PlanPremiumCountryUSA DeviceAndroid LG Operating SystemWindows My Question or IssueHi! I've been using Spotify on my phone for years, and I have Premium. Until now, local files that I put on my computer transferred over to my phone just fine after co...

Visitor

Plan Premium Country USA   Device Android LG  Operating System Windows   My Question or Issue Hi! I've been using Spotify on my phone for years, and I have Premium. Until no...

490 Views

0 replies

0 likes

Local files not downloading
Mac
PC
Phone app
  • 490 Views
  • 0 replies
  • 0 likes

Superuser Contribution Is there a way to get an older version of the spotify app on android?

Its been 6 months since they updated their app and It's still pretty much a big screw you to the free users removing functions so they could put in premium which is a shame. And they're not doing anything to fix it. So if theres a way to find an olde...

Roadie

   Its been 6 months since they updated their app and It's still pretty much a big screw you to the free users removing functions so they could put in premium which is a shame. And they're...

LatentTwist

Music Fan

2524 Views

4 replies

0 likes

  • 2524 Views
  • 4 replies
  • 0 likes

Playback skipping on pixel4

PlanPremium duoCountryCanadaDeviceGoogle pixel 4Operating SystemAndroid 10 My Question or IssueI signed up for premium duo yesterday and sent an invite to my girlfriend. When she is trying to listen to songs, the playback is skipping and pausing and ...

Visitor

Plan Premium duo Country Canada Device Google pixel 4 Operating System Android 10   My Question or Issue I signed up for premium duo yesterday and sent an invite to my girlfriend. When...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music Randomly Pausing on Android

Like i said in title, Spotify randomly pauses the song and keep playing after 1-2 seconds. I tried to turn off the battery optimization, restarting phone, clean install of Spotify, even factory reset. But none of them didn't help. What can I do? *i c...

Visitor

Like i said in title, Spotify randomly pauses the song and keep playing after 1-2 seconds. I tried to turn off the battery optimization, restarting phone, clean install of Spotify, even factory reset...

Rvo20

Casual Listener

839 Views

2 replies

0 likes

  • 839 Views
  • 2 replies
  • 0 likes

Superuser Contribution Compatibility with OnePlus 6T

Hello, I just Hard rested my device and as I was restoring my apps, all succeeded except Spotify. I'm using OnePlus 6T. The device is running OxygenOS 10.3.3 on top of Android 10.

Visitor

Hello, I just Hard rested my device and as I was restoring my apps, all succeeded except Spotify. I'm using OnePlus 6T. The device is running OxygenOS  10.3.3 on top of Android 10. 

Elena

Moderator

1286 Views

1 replies

0 likes

compatibility
OnePlus 6t
  • 1286 Views
  • 1 replies
  • 0 likes

How to delete downloaded songs?

I have spotify for android, and recently it came to my attention that someone had hacked into my account (someone kept playing music on a device that was unfamiliar). I managed to fix the issue, logged out of all devices, changed my password and emai...

Visitor

I have spotify for android, and recently it came to my attention that someone had hacked into my account (someone kept playing music on a device that was unfamiliar). I managed to fix the issue, logg...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Superuser Contribution Order playlists when adding songs

When I want to add a song to a playlist, can I reorder playlists to help find the right one? I know when I go to my library I can choose the order when searching for a playlist, but if I find a song I like and want to add it to a playlist clicking on...

Newbie

When I want to add a song to a playlist, can I reorder playlists to help find the right one? I know when I go to my library I can choose the order when searching for a playlist, but if I find a song ...

Elena

Moderator

563 Views

1 replies

1 likes

Playlists
  • 563 Views
  • 1 replies
  • 1 likes

Superuser Contribution Suggested songs / repeat button

My playlist keeps playing suggested songs. Yes I have autoplay turned off, yes I have log off and log back in and restarted my device. Another thing is where is the repeat buttonPlanFreeCountryUsaDeviceKyocera duroforceOperating SystemAndroid My Ques...

Visitor

My playlist keeps playing suggested songs. Yes I have autoplay turned off, yes I have log off and log back in and restarted my device.  Another thing is where is the repeat button Plan Free ...

Ivan

Spotify Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Keeps Closing

PlanPremiumDeviceSamsung Galaxy Note 9Operating SystemAndroid 10My Question or IssueSince last week spotify keeps closing every time I try to do something with another app. In the past I will play games in apps such as happy color, rummikub, facebook...

Visitor

  Plan Premium Device Samsung Galaxy Note 9 Operating System Android 10 My Question or Issue Since last week spotify keeps closing every time I try to do something with another app. In t...

Mario

Spotify Legend

651 Views

1 replies

0 likes

Android
Mobile
  • 651 Views
  • 1 replies
  • 0 likes