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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210767 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210767 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561151 Views

78 replies

3 likes

  • 561151 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463064 Views

575 replies

39 likes

Account
Free
  • 463064 Views
  • 575 replies
  • 39 likes

Playback pauses / stops randomly mid track (Android S9)

Plan - PremiumCountry - DEDevice - (Samsung Galaxy 9) My Question or IssueSpotify playback pause mid track.I have seen a number of reports on this and followed a number of solution suggestions including:- Check for Spotify optimize battery usage is O...

Casual Listener

Plan - Premium Country - DE Device - (Samsung Galaxy 9)   My Question or Issue Spotify playback pause mid track. I have seen a number of reports on this and followed a number of ...

scrutex

Casual Listener

1796 Views

3 replies

0 likes

  • 1796 Views
  • 3 replies
  • 0 likes

Superuser Contribution App isn't working anymore

HiToday while I was listening to music on spotify my phone froze and crashed multiple times. Afterwards I wasn't able to start spotify, so I forced the app to stop. It still wasn't working so I deinstalled and reinstalled the app. Now I only get to t...

Visitor

Hi Today while I was listening to music on spotify my phone froze and crashed multiple times. Afterwards I wasn't able to start spotify, so I forced the app to stop. It still wasn't working so I dei...

Ivan

Spotify Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more local files?

I am really upset right now. I was trying to download my local files to my cell phone and it wasn't working. I contacted SpotifyHelp and they said that my current Spotify version doesn't allow this operation anymore, because they are "testing new thi...

Casual Listener

  I am really upset right now. I was trying to download my local files to my cell phone and it wasn't working. I contacted SpotifyHelp and they said that my current Spotify version doesn't allo...

Ivan

Spotify Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Música descargada previamente vuelve a descargarse

Si armo una playlist con canciones y la descargo para poder escucharla sin internet, funciona bien hasta que reinicio el celular, o cierro el spotify por completo. Es decir, abro el spotify de nuevo y se vuelve a descargar un porcentaje alto de las c...

Casual Listener

Si armo una playlist con canciones y la descargo para poder escucharla sin internet, funciona bien hasta que reinicio el celular, o cierro el spotify por completo. Es decir, abro el spotify de nuevo ...

Mario

Spotify Legend

5351 Views

3 replies

1 likes

  • 5351 Views
  • 3 replies
  • 1 likes

Functional features removed from the app?

So, why does Spotify keep removing perfectly working features from the Android app? Like the little search bar that lets you look for a song within a playlist? Yep, that's gone. Or the ability to tap/hold tap on an artist that's playing, and be taken...

Roadie

  So, why does Spotify keep removing perfectly working features from the Android app?       Like the little search bar that lets you look for a song within a playlist? Yep, t...

554 Views

0 replies

2 likes

  • 554 Views
  • 0 replies
  • 2 likes

La musica se detiene luego de reproducir tres o cuatro canciones

Este problema viene desde hace un par de meses, al escuchar mis playlist solo puedo escuchar de tres a cuatro canciones y luego deja de reproducirse hasta que vuelvo a iniciar las canciones, intente actualizar la app, reiniciar mi teléfono, instalar ...

Visitor

Este problema viene desde hace un par de meses, al escuchar mis playlist solo puedo escuchar de tres a cuatro canciones y luego deja de reproducirse hasta que vuelvo a iniciar las canciones, intente ...

576 Views

0 replies

0 likes

Mobile
Other
  • 576 Views
  • 0 replies
  • 0 likes

Option for Spotify to NOT re-order playlists

Plan: PremiumCountry: USADevice: LG V40Operating System: Android 8.1.0 (Oreo) My Question or IssueSpotify desktop apps are great. But on mobile, I create a playlist and 10 minutes later it just vanishes into an abyss - making it incredibly frustratin...

Visitor

Plan: Premium Country: USA Device: LG V40 Operating System: Android 8.1.0 (Oreo)   My Question or Issue Spotify desktop apps are great. But on mobile, I create a playli...

358 Views

0 replies

0 likes

Playlists
  • 358 Views
  • 0 replies
  • 0 likes

Stops playing in offline mode

PlanPremiumCountryGermany DeviceNokia 7 Plus, Samsung Galaxy A71Operating Systemboth Android 10 My Question or IssueAs mentioned in the title, android app stops playing in offline mode. Most of the time after ca 10 min. I already tried several reinst...

Newbie

Plan Premium Country Germany   Device Nokia 7 Plus, Samsung Galaxy A71 Operating System both Android 10   My Question or Issue As mentioned in the title, android app stops playin...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Google Home plays random song instead of specified one

PlanPremiumCountryPolandDeviceGoogle HomeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Whenever I'm asking Google Home to play certain song (e.g. Shark Song), Google Home repeats correct name of the song, but Spotify pl...

Newbie

Plan Premium Country Poland Device Google Home Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Whenever I'm asking Google Home to play cert...

568 Views

0 replies

0 likes

Google Home
  • 568 Views
  • 0 replies
  • 0 likes

New UI question (how to filter songs?)

Another great change, instead of fixing shuffle for example.Anyway, let's say I want to play all of my songs from given artist (all saved/liked songs) Previously I would just go to my library, press on filter, input a few characters and done, I can p...

Music Fan

Another great change, instead of fixing shuffle for example. Anyway, let's say I want to play all of my songs from given artist (all saved/liked songs)   Previously I would just go to my libr...

vs2306

Visitor

849 Views

1 replies

8 likes

Android
UI
  • 849 Views
  • 1 replies
  • 8 likes

El corazon de cancion que me gustan aparece de color **bleep** y quiero que sea verde

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

1271 Views

0 replies

0 likes

  • 1271 Views
  • 0 replies
  • 0 likes

Buenos días, en mi teléfono Samsung Note 9, el corazón de canciones que me gusta aparece de color n

PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium   Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

[Android][Social] Playlist cover image does not show up on Instagram story

When I create a new playlist, I always set a cover pic because it makes it more aesthetic. However, when I share the playlist as an insta story, the cover pic does not show up. Instead, on my insta story, I see the generic 4-album cover collage show ...

Visitor

When I create a new playlist, I always set a cover pic because it makes it more aesthetic. However, when I share the playlist as an insta story, the cover pic does not show up. Instead, on my insta s...

377 Views

0 replies

1 likes

Android
Social
  • 377 Views
  • 0 replies
  • 1 likes

Superuser Contribution Follow Button Wont Work

PlanPremiumCountryUSA DeviceSamsung Galaxy S10+ My Question or IssueWhenever I try to follow certain artists, e.g. Beyonce, Amy Winehouse, and others, the artist will show as being Followed and I'll see them in my Artists page until I close and reope...

Newbie

  Plan Premium Country USA   Device Samsung Galaxy S10+   My Question or Issue Whenever I try to follow certain artists, e.g. Beyonce, Amy Winehouse, and others, the artist w...

Ivan

Spotify Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution My local Files won't sync and I'm at a dead end

DeviceGalaxy S7Operating SystemAndroid 8.0.0 My Question or IssueIssue is thread title, I've made sure my devices are on the same internet connection, there are no rules in my firewall blocking it, my network is set to private, I even tried connectin...

Visitor

    Device Galaxy S7 Operating System Android 8.0.0   My Question or Issue Issue is thread title, I've made sure my devices are on the same internet connection, there are no ru...

Ivan

Spotify Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Music doesn't pause when receiving an incoming call on vibrate.

PlanPremiumCountryCanadaDevice(Samsung Galaxy S10 Plus)Operating System(Android 10, One UI 2) My Question or IssueMy phone is set to vibrate all the time. When I have music playing using the phone's speakers, the music doesn't pause when I receive an...

Casual Listener

Plan Premium Country Canada Device (Samsung Galaxy S10 Plus) Operating System (Android 10, One UI 2)   My Question or Issue My phone is set to vibrate all the time. When I have music p...

Slam86

Casual Listener

1675 Views

2 replies

1 likes

  • 1675 Views
  • 2 replies
  • 1 likes

Solved: Stream directly to smartwatch

So I am a new user of Spotify. I am however a highly skilled IT technician. It took me all day to figure this out and several chats with Spotify Help. none of which knew how to do it. I chose Spotify because it said it was possible to stream to a sma...

Newbie

So I am a new user of Spotify. I am however a highly skilled IT technician. It took me all day to figure this out and several chats with Spotify Help. none of which knew how to do it. I chose Spotify...

Underkoba

Visitor

4973 Views

1 replies

1 likes

  • 4973 Views
  • 1 replies
  • 1 likes

Superuser Contribution I cant change my Display Name and Picture.When I click na edit profile it only say Find friends. How

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Katerina

Spotify Legend

1263 Views

2 replies

1 likes

  • 1263 Views
  • 2 replies
  • 1 likes

Superuser Contribution Standalone mode on galaxy watch does not work

PlanPremiumCountrySweden DeviceGalaxy watchOperating SystemTizen My Question or IssueI can't switch on standalone mode on my watch it only allows me to be in remote mode. When I try to switch it needs me to login and when I try to login it doesn't wo...

Casual Listener

Plan Premium Country Sweden  Device Galaxy watch Operating System Tizen   My Question or Issue I can't switch on standalone mode on my watch it only allows me to be in remote mode...

SupriyaThukral

Visitor

2710 Views

6 replies

2 likes

  • 2710 Views
  • 6 replies
  • 2 likes

Shuffle play - broken / limited shuffle

Basic - detailsSpotify PremiumUKHonor 9Android 9PS4Xbox one Shuffle play - it's broken / useless/I have some large playlists 350+ songs (lot of roadtrips)so i hit shuffle play, and off it goes Then after about 20 songs it stops shuffling and repeats ...

Regular

  Basic - details Spotify Premium UK Honor 9 Android 9 PS4 Xbox one   Shuffle play  - it's broken / useless/ I have some large playlists 350+ songs  (lot of roadtrips) ...

chaossyke

Newbie

2840 Views

6 replies

3 likes

  • 2840 Views
  • 6 replies
  • 3 likes