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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumDeviceOnePlus 7 Pro MclarenOperating SystemAndroid 10 My Question or IssueI just recently upgraded to the OnePlus 7 Pro Mclaren Edition phone, tried using Spotify in my car through Bluetooth, which is a 2016 Subaru Crosstrek, and now the s...
Plan Premium Device OnePlus 7 Pro Mclaren Operating System Android 10 My Question or Issue I just recently upgraded to the OnePlus 7 Pro Mclaren Edition phone, tried using Spotify...
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PlanPremiumCountryNl DeviceOneplus6Operating SystemAndroid My Question or IssueI have the problem that Spotify tells me I'm offline while I'm on WiFi. Soft reboot doesn't work. A reinstall did help but the problem repeated in less than a couple of da...
Plan Premium Country Nl Device Oneplus6 Operating System Android My Question or Issue I have the problem that Spotify tells me I'm offline while I'm on WiFi. Soft re...
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PlanPremiumCountryUS Operating System(Android Q ) My Question or Issue I can't find the "canvas" feature at all. Neither is it enabled, and nor is it in settings. I even tried logging in again.
Plan Premium Country US Operating System (Android Q ) My Question or Issue I can't find the "canvas" feature at all. Neither is it enabled, and nor is it in settings. I...
670 Views
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Buenas tardes !He comprado el realme 5 pro de 8Gb/128Viene con color 6 de firmwareAl emplear whatsapp me da fallos la reproducción de Spotify y no logro ver por qué puede ser. Al enviar mensajes se para la música unos 5 segundos, y de manera aleatori...
Buenas tardes ! He comprado el realme 5 pro de 8Gb/128 Viene con color 6 de firmware Al emplear whatsapp me da fallos la reproducción de Spotify y no logro ver por qué puede ser. Al enviar mensaje...
896 Views
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PlanPremiumCountryCanadaDevice(iPhone 6s, Asus laptop)Operating System(iOS 10, Windows 10) My Question or IssueMy music keeps pausing randomly whenever the app is connected to the internet. I have already tried:1) logging out from all devices and rel...
Plan Premium Country Canada Device (iPhone 6s, Asus laptop) Operating System (iOS 10, Windows 10) My Question or Issue My music keeps pausing randomly whenever the app is connected t...
302 Views
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PlanSpotify PremiumProvidert-mobile unlimitedCountryNetherlandsDeviceNokia 8Operating SystemAndroid 9, latest android security patchApp version8.5.33.831 My Question or IssueThe no internet detected message repeatedly keeps popping up during the day ...
Plan Spotify Premium Provider t-mobile unlimited Country Netherlands Device Nokia 8 Operating System Android 9, latest android security patch App version 8.5.33.831 My Question or...
Casual Listener
632 Views
2 replies
1 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S10 My Question or IssueThere are times that when my phone screen is off, the music will pause. Turning the screen back on resumes the song, but it will pause again as soon as the screen fades to black. I'...
Plan Premium Country Canada Device Samsung Galaxy S10 My Question or Issue There are times that when my phone screen is off, the music will pause. Turning the screen back on re...
Newbie
1155 Views
1 replies
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PlanPremiumCountryMexico DeviceHisense F24Operating SystemAndroid Nougat (7.0) My Question or Issuehi since a few weeks my spotify app isn't loading the covers properly how can i solve this? i haven't seen anyone else with this problem besides a frie...
Plan Premium Country Mexico Device Hisense F24 Operating System Android Nougat (7.0) My Question or Issue hi since a few weeks my spotify app isn't loading the covers...
Not applicable
1272 Views
1 replies
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When I do a clean install of Spotify, the downloaded songs go to the Internal Shared Storage, not the external card, therefore filling up the internal memory very quickly.I don't see any option in Spotify Settings "other" section that would allow to ...
When I do a clean install of Spotify, the downloaded songs go to the Internal Shared Storage, not the external card, therefore filling up the internal memory very quickly. I don't see any option in ...
441 Views
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PlanPremiumCountryCanada DeviceLG G6Operating SystemAndroid My Question or IssueRestarting my phone, there was some notification about reading my SD card, and all of a sudden, 6000 songs queued up to download. I'd recently re-downloaded all my music,...
Plan Premium Country Canada Device LG G6 Operating System Android My Question or Issue Restarting my phone, there was some notification about reading my SD card, and all of a...
762 Views
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Plan PremiumCountry MXDevice Moto G5Operating System Android 8.1.0 My Question or Issue Tengo poco menos de 2 mil canciones ofline; algunas de ellas están dañadas y aparecen en varias playlists... cómo puedo refrescar esas canciones (volverlas a desc...
Plan Premium Country MX Device Moto G5 Operating System Android 8.1.0 My Question or Issue Tengo poco menos de 2 mil canciones ofline; algunas de ellas están dañadas y apar...
644 Views
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PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueWhen I launch Spotify from Android Auto, it comes up but it does not seem to recognize that it has a data connection and will not play music and the "Songs" o...
Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 9 My Question or Issue When I launch Spotify from Android Auto, it comes up but it does not seem to recog...
727 Views
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2 likes
PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 10 I am seriously thinking about canceling my Spotify premium account and switching to something else. The last month or so, the mobile app has been incredibly buggy. It frequ...
Plan Premium Country United States Device Google Pixel 3 Operating System Android 10 I am seriously thinking about canceling my Spotify premium account and switching to something else...
Regular
1263 Views
5 replies
3 likes
yupNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryPolandDeviceHuawei Y6 2018Operating SystemAndroid 8My Question or IssueThis started happening shortly after I canc...
yupNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Poland Device Huawei Y6 2018 Operating System Andr...
468 Views
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0 likes
PlanPremiumUSA Device(LG V20)Operating System(Android ) My Question or IssueLiked songs are not synching between android device after being added from a mac. When playings the song on the mac, I can see the song with a "green heart" next to it, on my...
Plan Premium USA Device (LG V20) Operating System (Android ) My Question or Issue Liked songs are not synching between android device after being added from a mac. When playin...
503 Views
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1 likes
PlanPremiumCountryFinland DeviceHuawei P20Operating SystemAndroid My Question or IssueHi! I have a problem with my playlist radio station. Everytime I try to open it, I get a notification that says "Radio station can't be opened right now, try again ...
Plan Premium Country Finland Device Huawei P20 Operating System Android My Question or Issue Hi! I have a problem with my playlist radio station. Everytime I t...
459 Views
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PlanPremiumCountryUKDeviceSamsung Galaxy J16 My Question or IssueI have downloaded music files on my desktop as mp3 files, and have set their source file as usable in my Settings for Local Files. I have no problem playing them on my desktop. However,...
Plan Premium Country UK Device Samsung Galaxy J16 My Question or Issue I have downloaded music files on my desktop as mp3 files, and have set their source file as usable in my Settings...
Spotify Star
779 Views
1 replies
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Hello instagram stories problem. Back spotify no stories
Hello instagram stories problem. Back spotify 😒 no stories
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DeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueJust started a family plan, when I go to family mix I get a screen that gives me info on the family mix. I click listen now and the screen goes away but then immediately comes bac...
Device Samsung Galaxy S10+ Operating System Android 9 My Question or Issue Just started a family plan, when I go to family mix I get a screen that gives me info on the family mix. I clic...
437 Views
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Plan: PremiumCountry: Austria Device: Huawei P30Operating System: Android I am trying to share a Spotify playlist on Instagram but it is not in the options for sharing. I can share to WhatsApp or Facebook, but cant share to Instagram Stories! I have ...
Plan: Premium Country: Austria Device: Huawei P30 Operating System: Android I am trying to share a Spotify playlist on Instagram but it is not in the options for sharing. I c...
Gig Goer
1142 Views
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