Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107390 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217331 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571442 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470755 Views
577 replies
40 likes
HiToday while I was listening to music on spotify my phone froze and crashed multiple times. Afterwards I wasn't able to start spotify, so I forced the app to stop. It still wasn't working so I deinstalled and reinstalled the app. Now I only get to t...
Hi Today while I was listening to music on spotify my phone froze and crashed multiple times. Afterwards I wasn't able to start spotify, so I forced the app to stop. It still wasn't working so I dei...
Spotify Legend
500 Views
1 replies
0 likes
I am really upset right now. I was trying to download my local files to my cell phone and it wasn't working. I contacted SpotifyHelp and they said that my current Spotify version doesn't allow this operation anymore, because they are "testing new thi...
I am really upset right now. I was trying to download my local files to my cell phone and it wasn't working. I contacted SpotifyHelp and they said that my current Spotify version doesn't allo...
Spotify Legend
538 Views
1 replies
0 likes
Si armo una playlist con canciones y la descargo para poder escucharla sin internet, funciona bien hasta que reinicio el celular, o cierro el spotify por completo. Es decir, abro el spotify de nuevo y se vuelve a descargar un porcentaje alto de las c...
Si armo una playlist con canciones y la descargo para poder escucharla sin internet, funciona bien hasta que reinicio el celular, o cierro el spotify por completo. Es decir, abro el spotify de nuevo ...
Spotify Legend
5364 Views
3 replies
1 likes
So, why does Spotify keep removing perfectly working features from the Android app? Like the little search bar that lets you look for a song within a playlist? Yep, that's gone. Or the ability to tap/hold tap on an artist that's playing, and be taken...
So, why does Spotify keep removing perfectly working features from the Android app? Like the little search bar that lets you look for a song within a playlist? Yep, t...
562 Views
0 replies
2 likes
Este problema viene desde hace un par de meses, al escuchar mis playlist solo puedo escuchar de tres a cuatro canciones y luego deja de reproducirse hasta que vuelvo a iniciar las canciones, intente actualizar la app, reiniciar mi teléfono, instalar ...
Este problema viene desde hace un par de meses, al escuchar mis playlist solo puedo escuchar de tres a cuatro canciones y luego deja de reproducirse hasta que vuelvo a iniciar las canciones, intente ...
588 Views
0 replies
0 likes
Plan: PremiumCountry: USADevice: LG V40Operating System: Android 8.1.0 (Oreo) My Question or IssueSpotify desktop apps are great. But on mobile, I create a playlist and 10 minutes later it just vanishes into an abyss - making it incredibly frustratin...
Plan: Premium Country: USA Device: LG V40 Operating System: Android 8.1.0 (Oreo) My Question or Issue Spotify desktop apps are great. But on mobile, I create a playli...
366 Views
0 replies
0 likes
PlanPremiumCountryGermany DeviceNokia 7 Plus, Samsung Galaxy A71Operating Systemboth Android 10 My Question or IssueAs mentioned in the title, android app stops playing in offline mode. Most of the time after ca 10 min. I already tried several reinst...
Plan Premium Country Germany Device Nokia 7 Plus, Samsung Galaxy A71 Operating System both Android 10 My Question or Issue As mentioned in the title, android app stops playin...
464 Views
0 replies
0 likes
PlanPremiumCountryPolandDeviceGoogle HomeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Whenever I'm asking Google Home to play certain song (e.g. Shark Song), Google Home repeats correct name of the song, but Spotify pl...
Plan Premium Country Poland Device Google Home Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Whenever I'm asking Google Home to play cert...
574 Views
0 replies
0 likes
Another great change, instead of fixing shuffle for example.Anyway, let's say I want to play all of my songs from given artist (all saved/liked songs) Previously I would just go to my library, press on filter, input a few characters and done, I can p...
Another great change, instead of fixing shuffle for example. Anyway, let's say I want to play all of my songs from given artist (all saved/liked songs) Previously I would just go to my libr...
Visitor
869 Views
1 replies
8 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
1276 Views
0 replies
0 likes
PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
299 Views
0 replies
0 likes
When I create a new playlist, I always set a cover pic because it makes it more aesthetic. However, when I share the playlist as an insta story, the cover pic does not show up. Instead, on my insta story, I see the generic 4-album cover collage show ...
When I create a new playlist, I always set a cover pic because it makes it more aesthetic. However, when I share the playlist as an insta story, the cover pic does not show up. Instead, on my insta s...
382 Views
0 replies
1 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy S10+ My Question or IssueWhenever I try to follow certain artists, e.g. Beyonce, Amy Winehouse, and others, the artist will show as being Followed and I'll see them in my Artists page until I close and reope...
Plan Premium Country USA Device Samsung Galaxy S10+ My Question or Issue Whenever I try to follow certain artists, e.g. Beyonce, Amy Winehouse, and others, the artist w...
Spotify Legend
495 Views
1 replies
0 likes
DeviceGalaxy S7Operating SystemAndroid 8.0.0 My Question or IssueIssue is thread title, I've made sure my devices are on the same internet connection, there are no rules in my firewall blocking it, my network is set to private, I even tried connectin...
Device Galaxy S7 Operating System Android 8.0.0 My Question or Issue Issue is thread title, I've made sure my devices are on the same internet connection, there are no ru...
Spotify Legend
347 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(Samsung Galaxy S10 Plus)Operating System(Android 10, One UI 2) My Question or IssueMy phone is set to vibrate all the time. When I have music playing using the phone's speakers, the music doesn't pause when I receive an...
Plan Premium Country Canada Device (Samsung Galaxy S10 Plus) Operating System (Android 10, One UI 2) My Question or Issue My phone is set to vibrate all the time. When I have music p...
Casual Listener
1693 Views
2 replies
1 likes
So I am a new user of Spotify. I am however a highly skilled IT technician. It took me all day to figure this out and several chats with Spotify Help. none of which knew how to do it. I chose Spotify because it said it was possible to stream to a sma...
So I am a new user of Spotify. I am however a highly skilled IT technician. It took me all day to figure this out and several chats with Spotify Help. none of which knew how to do it. I chose Spotify...
Visitor
4980 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
1273 Views
2 replies
1 likes
PlanPremiumCountrySweden DeviceGalaxy watchOperating SystemTizen My Question or IssueI can't switch on standalone mode on my watch it only allows me to be in remote mode. When I try to switch it needs me to login and when I try to login it doesn't wo...
Plan Premium Country Sweden Device Galaxy watch Operating System Tizen My Question or Issue I can't switch on standalone mode on my watch it only allows me to be in remote mode...
Visitor
2744 Views
6 replies
2 likes
Basic - detailsSpotify PremiumUKHonor 9Android 9PS4Xbox one Shuffle play - it's broken / useless/I have some large playlists 350+ songs (lot of roadtrips)so i hit shuffle play, and off it goes Then after about 20 songs it stops shuffling and repeats ...
Basic - details Spotify Premium UK Honor 9 Android 9 PS4 Xbox one Shuffle play - it's broken / useless/ I have some large playlists 350+ songs (lot of roadtrips) ...
Newbie
2867 Views
6 replies
3 likes
Hi, Spotify has logged me out, so I'm trying to log in.It tells me that I'm offline (even though I'm connected to the Internet), so I have to go online to log in. I press the "Connect" button.This fails, so Spotify sends an e-mail containing a link t...
Hi, Spotify has logged me out, so I'm trying to log in. It tells me that I'm offline (even though I'm connected to the Internet), so I have to go online to log in. I press the "Connect" but...
503 Views
0 replies
0 likes
