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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5051 Views

0 replies

6 likes

  • 5051 Views
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  • 6 likes

spotify jumps to first song of playlist (creates same queue repeatedly)

Hey everyone, Whenever I use my galaxy s5 to control the music on my pc spotify creates a queue. I've tried deleting all songs in the queue multiple times (on pc and phone) but after i pick a song i want to listen too it just recreates the some darn ...

Newbie

Hey everyone,   Whenever I use my galaxy s5 to control the music on my pc spotify creates a queue. I've tried deleting all songs in the queue multiple times (on pc and phone) but after i pick ...

MisterGrinch28

Visitor

909 Views

2 replies

2 likes

  • 909 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify pausing randomly on Android

PlanPremiumCountry DeviceSony ZX505Operating SystemAndroid 9 My Question or IssueSpotify pausing randomly on Android when screen off with downloaded files.Tried delete all files and reinstall Spotify, turn off battery optimization, swap another SD ca...

Casual Listener

  Plan Premium Country   Device Sony ZX505 Operating System Android 9   My Question or Issue Spotify pausing randomly on Android when screen off with downloaded files. Trie...

Thanatos1

Casual Listener

2867 Views

14 replies

2 likes

pausing randomly
  • 2867 Views
  • 14 replies
  • 2 likes

Solved!! Liste d'attente reviens toujours au debit après chaque morceau

PlanPremiumCountry FranceDeviceSamsungGalaxy Note 8Operating SystemAndroid 8.1 My Question or IssueJe rencontre un problemp à chaque fois que j'écoute une musique sur spotify. J'ai actuellement un Samsung galaxy note 8. Mon problème est le suivant : ...

Newbie

Plan Premium Country  France Device SamsungGalaxy Note 8 Operating System Android 8.1   My Question or Issue Je rencontre un problemp à chaque fois que j'écoute une musique sur sp...

Goul

Visitor

1361 Views

1 replies

0 likes

  • 1361 Views
  • 1 replies
  • 0 likes

New playlist gets a number instead of album name

PlanPremiumCountrySwedenDeviceNokia 8Operating SystemAndroid 9 My Question or IssueFor at least 2 years I have had this issue. When I find an interesting album and save it as a playlist on my iPhone or PC then I skip naming it myself and get a playli...

Regular

Plan Premium Country Sweden Device Nokia 8 Operating System Android 9   My Question or Issue For at least 2 years I have had this issue. When I find an interesting album and save it as...

bootstrapbats

Regular

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
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Get rid of "Kuenstler*innen"

Is there a way to at least set the language to "english" on android app to get rid of this latest "Kuenstler*innen"? It is hurting every time I see this! The desktop app lets me choose between languages, but I cound not find it on android.Thank You!

Gig Goer

Is there a way to at least set the language to "english" on android app to get rid of this latest "Kuenstler*innen"? It is hurting every time I see this! The desktop app lets me choose between langua...

Emilia_8

Community Legend

307 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Sudden change of playlist

PlanPremiumCountryArgentinaDeviceHuawei Mate 9 LiteOperating SystemAndroid Marshmallow (6.0) My Question or Issue:Hello! I'm having a problem both in Android as Windows. I'm listening to a playlist and suddenly the player changes the music to an unkn...

Casual Listener

Plan Premium Country Argentina Device Huawei Mate 9 Lite Operating System Android Marshmallow (6.0)   My Question or Issue: Hello! I'm having a problem both in Android as Windows....

Emilia_8

Community Legend

1063 Views

5 replies

0 likes

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Superuser Contribution downloading songs in bulk

i know there are other threads on this topic, but I have a ? that probably has not been answered before. or maybe so.... I have a samsung phone. there are 2 questions here: 1) how do I download tunes and put them on a local playlist on this phone? an...

Gig Goer

i know there are other threads on this topic, but I have a ? that probably has not been answered before.  or maybe so....   I have a samsung phone.  there are 2 questions here: &nbs...

Peter

Spotify Legend

890 Views

1 replies

0 likes

Music
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Local File on Spotify Mobile is unplayable

PlanPremiumCountryThailand DeviceSamsung Note 10, LenovoOperating SystemAndroid, Windows 10 My Question or IssueHi, I can't play the local files, which I have on my PC, on my mobile device. I have enabled the local file on my PC. It is working just f...

Visitor

Plan Premium Country Thailand   Device Samsung Note 10, Lenovo Operating System Android, Windows 10   My Question or Issue Hi, I can't play the local files, which I have on my PC...

CouchMountain

Casual Listener

669 Views

1 replies

0 likes

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adding song to multiple playlists and delete a song when you dont want to listen it easily

My Question or Issue ***** very importat I have been using Spotify for a long time but I hate when I tried to add multiple list a song at once. I hate to find that lists and add the song separately. If possible please change the view and support addi...

Casual Listener

My Question or Issue   ***** very importat   I have been using Spotify for a long time but I hate when I tried to add multiple list a song at once. I hate to find that lists and add ...

minnak

Casual Listener

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Can't find watch app Galaxy store

CountryBrasilDeviceGalaxy s9 + gear s2Operating SystemAndroid 9. Tizen 2.3 My Question or IssueI cantc find de Spotify app for de gear S2 on the falaxG store.I have the watch for a few years now and used it with a few different phones. Found a simila...

Casual Listener

  Country Brasil Device Galaxy s9 + gear s2 Operating System Android 9. Tizen 2.3   My Question or Issue I cantc find de Spotify app for de gear S2 on the falaxG store. I have the...

Whereisit

Casual Listener

1990 Views

6 replies

1 likes

Android
Galaxy app
Samsung
tizen
wearable
  • 1990 Views
  • 6 replies
  • 1 likes

Limited queue issue

PlanPremiumCountryItalyDeviceHonor 9Operating SystemAndroid 9 Pie My Question or IssueI found my queue being bugged when listening to my liked songs.If I play the 1st song and then go to the previous one (while having the repeat album/playlist button...

Visitor

Plan Premium Country Italy Device Honor 9 Operating System Android 9 Pie   My Question or Issue I found my queue being bugged when listening to my liked songs. If I play the 1st song ...

324 Views

0 replies

0 likes

  • 324 Views
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Loud white noise when listening with wired earphones

PlanPremiumCountryCanadaDeviceSamsung Galaxy S6Operating SystemAndroid My Question or IssueMy issue is when trying to listen to music through wired earphones on my phone, all I get is loud and unbearable white noise. But when I plug in my earphones w...

Visitor

Plan Premium Country Canada Device Samsung Galaxy S6 Operating System Android   My Question or Issue My issue is when trying to listen to music through wired earphones on my phone, all...

680 Views

0 replies

1 likes

  • 680 Views
  • 0 replies
  • 1 likes

Spotify not available in watch-only mode? Samsung Active 2

PlanPremiumCountryUKDeviceSamsung S20 / Samsung Active Watch 2Operating SystemAndroid Oreo My Question or IssueHi, I've recently got a Samsung Active Watch 2, but I can't seem to download/find the Spotify app when using the watch in watch-only mode. ...

Visitor

Plan Premium Country UK Device Samsung S20 / Samsung Active Watch 2 Operating System Android Oreo   My Question or Issue Hi,   I've recently got a Samsung Active Watch 2, but I ...

308 Views

0 replies

0 likes

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Solved!!Superuser Contribution Spotify stops after 5 seconds on an elder Android 6 device

PlanPremiumCountryGermanyDeviceSM-T700, Galaxy Tab SOperating SystemAndroid 6 My Question or IssueDue to the lockdown, i have tried to setup spotify on our old galaxy tab s, so my daughter can use it. I just installed it and logged in. My library wor...

Casual Listener

Plan Premium Country Germany Device SM-T700, Galaxy Tab S Operating System Android 6   My Question or Issue Due to the lockdown, i have tried to setup spotify on our old galaxy tab s, ...

trichter

Casual Listener

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes

Search cyrillic song issue

PlanPremiumCountryLithuaniaDeviceSamsung Note 8Operating SystemAndroid Oreo My Question or IssueHi there, I got next issue:When you trying to seach for song in your Library, writen by cyrillic, search results will depend of the char case, you type.On...

Newbie

Plan Premium Country Lithuania Device Samsung Note 8 Operating System Android Oreo   My Question or Issue Hi there,  I got next issue: When you trying to seach for song in ...

Kot03aBp

Casual Listener

712 Views

1 replies

2 likes

Android
Search
  • 712 Views
  • 1 replies
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Superuser Contribution Android App Running Slow

PlanPremiumCountrySpainDeviceXiaomi Redmi note 8 proOperating SystemAndroid Pie My Question or IssueI've been having problems with my Spotify account since my last phone, which was a Huawei P8 Lite 2017, and it is that it takes ridiculous time to loa...

Casual Listener

Plan Premium Country Spain Device Xiaomi Redmi note 8 pro Operating System Android Pie   My Question or Issue I've been having problems with my Spotify account since my last phone, whi...

Elena

Moderator

1288 Views

3 replies

0 likes

Android
slow
Slow Spotify. Laggy. Slow to start. Buggy. CarPlay.
  • 1288 Views
  • 3 replies
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Superuser Contribution Sign in issue

I have an issue on Spotify 1 and a half year now. On my old phone it was keeping telling me "you are out of connection" and I couldn't do anything except listening the downloaded songs. When I changed phone this kept happening so I decided to reinsta...

Visitor

I have an issue on Spotify 1 and a half year now. On my old phone it was keeping telling me "you are out of connection" and I couldn't do anything except listening the downloaded songs. When I change...

Ivan

Spotify Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Blocked/ban artists still playing songs they are featured on

When I set an artist to blocked, it doesn't block songs where they are featured on.Blocking the artist should include songs where they are being featured.

Regular

When I set an artist to blocked, it doesn't block songs where they are featured on. Blocking the artist should include songs where they are being featured.

Ivan

Spotify Legend

1431 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Podcast funktionieren unter Android 4.1.2 nicht

PlanFamilyCountryAustriaDeviceSamsung GT-P3100Operating SystemAndroid 4.1.2 Hallo!Bei meinem angeführten Tablet funktionieren keine Podcasts. Sie werden zwar gefunden aber wenn man auf die Schaltfläche/Playlist des jeweiligen Podcast drückt passiert ...

Visitor

Plan Family Country Austria Device Samsung GT-P3100 Operating System Android 4.1.2   Hallo! Bei meinem angeführten Tablet funktionieren keine Podcasts. Sie werden zwar gefunden aber we...

Ivan

Spotify Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema com o site de pagamento no cartao

PlanPremiumCountryBrazil DeviceS6 edgeOperating SystemAndroid My Question or IssueNo site de pagamento, quando seleciono a opcao de cartao de debito, os numeros embaixo nao mudam para a numeragem de cartao de debito, permanecem com a numeragem de car...

Visitor

Plan Premium Country Brazil   Device S6 edge Operating System Android   My Question or Issue No site de pagamento, quando seleciono a opcao de cartao de debito, os numeros embaix...

Ivan

Spotify Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes