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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202492 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202492 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547278 Views

78 replies

3 likes

  • 547278 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455159 Views

571 replies

38 likes

Account
Free
  • 455159 Views
  • 571 replies
  • 38 likes

Superuser Contribution Tapping "Storage" won't work and I can't save mey lists to the SD card

PlanPremiumDeviceSamsung Galaxy A7Operating SystemAndroid While ago I save all of my list to SD card from the "Storage" in the Options Menu. After the new update all of my downloaded musics/lists are gone.Now I can't tap the "Storage" button.I can sa...

Casual Listener

  Plan Premium Device Samsung Galaxy A7 Operating System Android   While ago I save all of my list to SD card from the "Storage" in the Options Menu. After the new update all of my ...

Natey9

Visitor

3822 Views

7 replies

0 likes

New Update
SD-card
Storage on sd card
  • 3822 Views
  • 7 replies
  • 0 likes

Volume control inconsistent with device's settings.

PlanPremiumCountryUSDeviceLG V20 H918Operating SystemAndroid Oreo My Question or IssueThe LG V20 allows for precise volume controls when the Hi-fi Quad Dac option is enabled. When the Spotify app is in focus the volume is adjusted by 5 steps for each...

Newbie

  Plan Premium Country US Device LG V20 H918 Operating System Android Oreo   My Question or Issue The LG V20 allows for precise volume controls when the Hi-fi Quad Dac option is ...

774 Views

0 replies

2 likes

  • 774 Views
  • 0 replies
  • 2 likes

Drop down menu on Account.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOptions on the drop down menu for Account do not work. Using Samsung 9+, chrome and android. ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Options...

dinomight

Spotify Star

1109 Views

1 replies

0 likes

  • 1109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Offline Button Android 9

Hi, I love the Android feature to put an Spotify offline button in the notification bar. It makes it easy to save data when I'm outside. I recently got a new phone (Pixel 3a). with Android 9. Now the button does not seem to work anymore. When I click...

Casual Listener

Hi, I love the Android feature to put an Spotify offline button in the notification bar. It makes it easy to save data when I'm outside. I recently got a new phone (Pixel 3a). with Android 9. Now the...

Jelle86

Regular

7144 Views

10 replies

4 likes

Android
  • 7144 Views
  • 10 replies
  • 4 likes

Problems with my premium account

PlanPremiumCountrySpainDeviceLG G6Operating SystemAndroid My Question or IssueHello I have Spotify Premium for several years and I think I'm experiencing some issues with my subscription on my mobile phone (and other devices). I think that they can b...

Newbie

  Plan Premium Country Spain Device LG G6 Operating System Android   My Question or Issue Hello   I have Spotify Premium for several years and I think I'm experiencing som...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hidden Songs are played anyway

PlanPremiumCountryGermanyDeviceSony Xperia X Compact F5321Operating SystemAndroid 8.0.0 My Question or IssueAll hidden Songs in the Mixtapes are played anyway

Casual Listener

Plan Premium Country Germany Device Sony Xperia X Compact F5321 Operating System Android 8.0.0   My Question or Issue All hidden Songs in the Mixtapes are played anyway

sz9

Newbie

1175 Views

4 replies

0 likes

  • 1175 Views
  • 4 replies
  • 0 likes

Superuser Contribution A little bug at playlist

PlanPremiumCountryBrazilDeviceRedmi Note 8 ProOperating SystemAndroid 9, MIUI 11 more details in the attached print. My Question or IssueFirstly, thank you for the great service and app of Spotify! The playlist when completed and played the last musi...

Casual Listener

Plan Premium Country Brazil Device Redmi Note 8 Pro Operating System Android 9, MIUI 11 more details in the attached print.    My Question or Issue Firstly, thank you for the grea...

darksaur

Casual Listener

1037 Views

4 replies

0 likes

  • 1037 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlists in the Android App are not arranged as in Desktop App, Web, or iOS App

Very simple bug: I arrange folders and playlists in the Desktop App, and the order will be replicated in the Web Browser and iOS App, but not on the Android App. Neither folders, nor playlists within the folders. Since rearranging is not allowed on m...

Casual Listener

Very simple bug: I arrange folders and playlists in the Desktop App, and the order will be replicated in the Web Browser and iOS App, but not on the Android App. Neither folders, nor playlists within...

Peter

Spotify Legend

901 Views

2 replies

1 likes

Android
  • 901 Views
  • 2 replies
  • 1 likes

Search behavior different for Playlists and Liked Songs

On my android phone I seach for a song in a playlist and play the song. When the song is finished, spotify queues the next song in the playlist and continues down the list. This is what we want. When I do a search in my Liked Songs (it's called "find...

Gig Goer

On my android phone I seach for a song in a playlist and play the song. When the song is finished, spotify queues the next song in the playlist and continues down the list. This is what we want. When...

681 Views

0 replies

0 likes

  • 681 Views
  • 0 replies
  • 0 likes

Facebook Login not working [search and opening playlists is not working]

PlanPremiumCountryGermanyDeviceLG G8sThinQOperating SystemAndroid 9 My Question or IssueHey all, I am expierencing issues with mal Spotify App. Problem Description:Since more then 2 weeks I am not able to use the spotify-app. As you see on the pictur...

Visitor

Plan Premium Country Germany Device LG G8sThinQ Operating System Android 9   My Question or Issue Hey all,   I am expierencing issues with mal Spotify App.    Proble...

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
  • 0 likes

Song links don't play the song they just go to the album the song is on

PlanPremiumCountryUSA DeviceSamsung S7 ActiveOperating SystemAndroid Oreo When someone sends me a song link via text message usually I can click on it and it opens up the Spotify app and the song starts playing on its own. For some reason recently th...

Newbie

Plan Premium Country USA   Device Samsung S7 Active Operating System Android Oreo   When someone sends me a song link via text message usually I can click on it and it opens ...

866 Views

0 replies

0 likes

Song link sharing
  • 866 Views
  • 0 replies
  • 0 likes

login problems

My Question or IssueI have problems logging in. I try to log in to Spotify and it says "this user and password combination is incorrect"When I try it on pc on the other hand, it connects right on. What to do?

Visitor

    My Question or Issue I have problems logging in. I try to log in to Spotify and it says "this user and password combination is incorrect" When I try it on pc on the other hand, it c...

595 Views

0 replies

0 likes

  • 595 Views
  • 0 replies
  • 0 likes

Spotify randomly keeps pausing

PlanPremiumCountryBelgiumDeviceHuawei P20 Lite, Huawei P9 Lite and Motorola Moto G6Operating SystemAndroid My Question or IssueSince a couple of months, Spotify randomly stops playing/pauses after a couple of songs on my smartphone. This problem has ...

Visitor

Plan Premium Country Belgium Device Huawei P20 Lite, Huawei P9 Lite and Motorola Moto G6 Operating System Android   My Question or Issue Since a couple of months, Spotify randomly stop...

847 Views

0 replies

3 likes

  • 847 Views
  • 0 replies
  • 3 likes

Music keeps pausing

PlanPremiumCountryArgentinaDeviceXiaomi Mi A3 (EU version)Operating SystemAndroid 10 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to play music but it keeps pausing as soon as I press play, allowing less than a second of rep...

Casual Listener

Plan Premium Country Argentina Device Xiaomi Mi A3 (EU version) Operating System Android 10  (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm trying t...

elmetalesasi

Casual Listener

1462 Views

4 replies

2 likes

Android
pausing
xiaomi mi a3
  • 1462 Views
  • 4 replies
  • 2 likes

Lyrics don't show on my smartphone

PlanPremium for StudentsCountryBrazilDeviceAsus Zenfone Max Pro (M1)Operating SystemAndroidMy Question or IssueNo lyrics on any song. I scroll down but nothing shows up. I'm not sure if i'm missing something.

Casual Listener

Plan Premium for Students Country Brazil Device Asus Zenfone Max Pro (M1) Operating System Android My Question or Issue No lyrics on any song. I scroll down but nothing shows up. I'm not sur...

SuspectNmbrOne

Casual Listener

1022 Views

2 replies

0 likes

Android
lyrics
problem
  • 1022 Views
  • 2 replies
  • 0 likes

Sharing songs through sms doesn't work/play anymore?!?

This constantly happens, and randomly, myself and friends etc. Just started again yesterday, asked neighbor and friend, and said the same thing. We're all always sharing songs and in group text sometimes. Now the songs shared yesterday, links weren't...

Music Fan

This constantly happens, and randomly, myself and friends etc. Just started again yesterday, asked neighbor and friend, and said the same thing. We're all always sharing songs and in group text somet...

Surfer82

Music Fan

662 Views

1 replies

1 likes

  • 662 Views
  • 1 replies
  • 1 likes

I can't import my music to the app

PlanPremiumCountryMexicoDeviceXiaomi Mi A2Operating SystemAndroid 10 My Question or IssueI've been trying for like a week to import my music to the app but it just keeps saying the message in the imageHe querido importar mi música a la aplicación per...

Newbie

Plan Premium Country Mexico Device Xiaomi Mi A2 Operating System Android 10   My Question or Issue I've been trying for like a week to import my music to the app but it just keeps sayi...

537 Views

0 replies

0 likes

Android 10
import
local files
Local files for Spotify Mobile
  • 537 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Hide this song" too easy to tap

PlanPremiumCountry USA Device( Samsung Galaxy 9)Operating System(Android 10) The "Hide this song" is waaaay too easy to tap. Please move it lower down on the actions list. I've accidentally hit "Hide this song" multiple times since it started showing...

Newbie

  Plan Premium Country USA   Device ( Samsung Galaxy 9) Operating System (Android 10)   The "Hide this song" is waaaay too easy to tap. Please move it lower down on th...

ZIMMERBERG

Visitor

710 Views

2 replies

4 likes

  • 710 Views
  • 2 replies
  • 4 likes

Superuser Contribution Android preview

The Android preview is awesome. But the "Beats Audio" on my HTC One X makes the playback glitchy. Frankly, I don't mind turning it off because I don't want something artificially boosting the bass and making the treble thin and flat, but I thought yo...

Newbie

The Android preview is awesome. But the "Beats Audio" on my HTC One X makes the playback glitchy. Frankly, I don't mind turning it off because I don't want something artificially boosting the bass an...

Katerina

Spotify Legend

2693 Views

1 replies

0 likes

Social & Random
  • 2693 Views
  • 1 replies
  • 0 likes

Spotify connect with android phone

PlanPremiumCountryCanadaDeviceSamsung a50Operating System(Android Oreo My Question or Issuecant get connect to work with any device shown on the network. Am I missing something?

Visitor

  Plan Premium Country Canada Device Samsung a50 Operating System (Android Oreo    My Question or Issue cant get connect to work with any device shown on the network. Am I m...

529 Views

0 replies

2 likes

Connect
  • 529 Views
  • 0 replies
  • 2 likes