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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115269 Views

27 replies

4 likes

  • 115269 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231683 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231683 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591229 Views

79 replies

3 likes

  • 591229 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485705 Views

580 replies

42 likes

Account
Free
  • 485705 Views
  • 580 replies
  • 42 likes

Playback stops exactly after 10 mins (meditation track) of a downloaded song

PlanPremiumCountryUSADeviceSamsung Galaxy S10eOperating System Android Oreo My Question or IssueI have some downloaded longer tracks that I'm trying to listen to on airplane mode. Every time playback stops after 10 mins. I make sure I have the app on...

Visitor

  Plan Premium Country USA Device Samsung Galaxy S10e Operating System  Android Oreo   My Question or Issue I have some downloaded longer tracks that I'm trying to list...

426 Views

0 replies

1 likes

  • 426 Views
  • 0 replies
  • 1 likes

Pausing randomly on Android

I am from Australia running Android 10.0 on a Samsung Galaxy S9+. The music randomly stops - with the phone locked or unlocked - but the symbol doesn't change from a pause to a play sign. I tap the "pause" symbol and the music will begin playing agai...

Newbie

I am from Australia running Android 10.0 on a Samsung Galaxy S9+. The music randomly stops - with the phone locked or unlocked - but the symbol doesn't change from a pause to a play sign. I tap the "...

NikkiMac

Visitor

778 Views

1 replies

1 likes

  • 778 Views
  • 1 replies
  • 1 likes

Downloaded songs don't play offline in poor connections.

I don't know if it's a issue or it designed to work in this way.Where i live, it's common stay hooked up in a poor connection. I use the premium version and i have downloaded my favorite songs.And with the poor connection the problems start.If you ha...

Visitor

I don't know if it's a issue or it designed to work in this way. Where i live, it's common stay hooked up in a poor connection. I use the premium version and i have downloaded my favorite songs. An...

713 Views

0 replies

1 likes

Issue playing songs
  • 713 Views
  • 0 replies
  • 1 likes

Superuser Contribution Car Stereo Control

Plan PremiumCountryNew Zealand DeviceHuawei Mate 20 Pro - JVC kwv230bt Operating SystemAndroid My Question or IssueHave suddenly been unable to control the phone on the car Stereo.. Used to be able to skip tracks, pause etc but cannot do anything sud...

Regular

Plan  Premium Country New Zealand  Device Huawei Mate 20 Pro - JVC kwv230bt  Operating System Android    My Question or Issue Have suddenly been unable to control t...

alexDDDD

Visitor

5291 Views

12 replies

3 likes

  • 5291 Views
  • 12 replies
  • 3 likes

Superuser Contribution Warteschlange android

PlanFree/PremiumCountryDeutschland DeviceS10eOperating SystemAndroid 10 My Question or IssueWarum sind die Shortcuts zum Hinzufügen von Titeln in die Warteschlange nur bei Apple Geräten verfügbar? Würde mir das auch bei Android wünschen! Auch die Fun...

Visitor

Plan Free/Premium Country Deutschland  Device S10e Operating System Android 10   My Question or Issue Warum sind die Shortcuts zum Hinzufügen von Titeln in die Warteschlange nur b...

Elena

Moderator

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops when screen is locked

PlanFree/PremiumCountryUsaDeviceSamsung Galaxy Note 4Operating SystemAndroid Oreo My Question or IssueThe music stops when I lock my phone

Visitor

Plan Free/Premium Country Usa Device Samsung Galaxy Note 4 Operating System Android Oreo   My Question or Issue The music stops when I lock my phone 

Elena

Moderator

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast connection issues

PlanPremium v 8.5.58.954CountryNetherlandsDeviceNokia 8.1Operating SystemAndroid 10 Chromecast Audio version: 1.42.172094 My Question or IssueThe connection between spotify and chromecast audio breaks approximately every 5 minutes. I do not have othe...

Casual Listener

  Plan Premium v 8.5.58.954 Country Netherlands Device Nokia 8.1 Operating System Android 10   Chromecast Audio version: 1.42.172094   My Question or Issue The connec...

superfunki

Casual Listener

972 Views

2 replies

0 likes

  • 972 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play local files on mobile

PlanPremiumCountryHong KongDevice(Samsung Galaxy S9, PC )Operating System(Android 10, Windows 10) My Question or IssueFirstly, sorry for my bad English. My friend has a problem with playing local files but we both did the same step. However I success...

Visitor

Plan Premium Country Hong Kong Device (Samsung Galaxy S9, PC ) Operating System (Android 10, Windows 10)   My Question or Issue Firstly, sorry for my bad English. My friend has a probl...

Ivan

Spotify Legend

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

No music videos

PlanFree/PremiumCountryUSA DeviceSamsung a10e Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNo option to play or see music clips for certain songs

Visitor

Plan Free/Premium Country USA    Device Samsung a10e  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue No option to play or see musi...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Storage varies

PlanFreeCountryIndia DeviceHonor 8 liteOperating SystemAndroid oreo My Question or IssueMy friends phone Spotify storage shows 90mb and he is using Spotify more than me ,and my storage for Spotify is 820mb how is this ? ,i am free user i never did do...

Visitor

Plan Free Country India   Device Honor 8 lite Operating System Android oreo   My Question or Issue My friends phone Spotify storage shows 90mb and he is using Spotify more than ...

Lostcowboy

Music Fan

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files greyed out on tablet!

PremiumCountryUKDeviceSamsung Galaxy Tab 4Operating SystemAndroid.My Question or IssueToday I followed the advice on how to add local files to my Spotify playlist on both my computer and my tab. It all works fine on the computer, however as soon as I...

Casual Listener

  Premium Country UK Device Samsung Galaxy Tab 4 Operating System Android. My Question or Issue Today I followed the advice on how to add local files to my Spotify playlist on both my c...

DannehMorris

Casual Listener

899 Views

2 replies

0 likes

Android
local files
tablet
  • 899 Views
  • 2 replies
  • 0 likes

Superuser Contribution MIUI Global 11.0.3 - Xiaomi Redmi Note 9S

My device is not compatible with the last version of Spotify. Why?. What can I do? I´m premium but with this problem, I guess gonna have to un subscribe to this.

Visitor

My device is not compatible with the last version of Spotify. Why?. What can I do? I´m premium but with this problem, I guess gonna have to un subscribe to this.

Elena

Moderator

1793 Views

1 replies

0 likes

xioami miui 11
  • 1793 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify app automatically starts at the same time

Hello,I'm having an issue with my android app on Samsung S20+Everyday, at the same time, spotify starts to play the same playlist.... even if the phone is blocked and I'm not using it.Other devices where spotify is configured (pc and google mini) are...

Visitor

Hello, I'm having an issue with my android app on Samsung S20+ Everyday, at the same time, spotify starts to play the same playlist.... even if the phone  is blocked and I'm not using it. Oth...

Elena

Moderator

4344 Views

1 replies

0 likes

  • 4344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Import files doesn't load

PlanPremiumCountryBrazilDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueWhen I try to import files, it says it might take a few minutes, but I've left it for actual hours and it just never finishes loading. I've tried among o...

Visitor

Plan Premium Country Brazil Device Samsung Galaxy Note 8 Operating System Android 9   My Question or Issue When I try to import files, it says it might take a few minutes, but I've lef...

Ivan

Spotify Legend

967 Views

1 replies

0 likes

imported music
  • 967 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist issues

PlanFreeCountryUsaDeviceNote8 So over the last week I have been having issues adding songs to playlists, if I try to add a song, no notification is given and a lot of times it doesn't show up in the playlist, also, when I try to open an album to add ...

Visitor

Plan Free Country Usa Device Note8   So over the last week I have been having issues adding songs to playlists, if I try to add a song, no notification is given and a lot of times it does...

Ivan

Spotify Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

How to login in when off line

I usually have my spotify off line to not interfere with other devices on the same wifi (Spotify premium account). Once in a while spotify logs out on a daily basis. When I try to login in, it says I need to go online for that. But obviously I can no...

Casual Listener

I usually have my spotify off line to not interfere with other devices on the same wifi (Spotify premium account). Once in a while spotify logs out on a daily basis.  When I try to login in, it ...

famhop5

Casual Listener

873 Views

2 replies

1 likes

  • 873 Views
  • 2 replies
  • 1 likes

Can't add any song to any playlist

PlanFreeCountryMalaysiaDevicePocophone F1Operating SystemAndroid 10 My Question or IssueI can't add any songs to any of my playlist. I've tried restarting and reinstalling the app, but both methods doesn't work.

Casual Listener

Plan Free Country Malaysia Device Pocophone F1 Operating System Android 10   My Question or Issue I can't add any songs to any of my playlist. I've tried restarting and reinstalling th...

Billy-J

Spotify Star

1589 Views

5 replies

0 likes

Account
Free
Login
Other
  • 1589 Views
  • 5 replies
  • 0 likes

Family Mix song member info not working

PlanPremiumCountryCataloniaDeviceXiaomi mi8Operating SystemAndroid 10My Question or IssueFamília link song info not working, I attach photos, but t'he idea is that when you click on the users pictures it no longer display why the song is un the playl...

Casual Listener

Plan Premium Country Catalonia Device Xiaomi mi8 Operating System Android 10 My Question or Issue Família link song info not working, I attach photos, but t'he idea is that when you click on...

dsm38

Visitor

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Spotify disables bluetooth after every played track.

Hi there folks.When I'm using my bluetooth headphones Spotify turns of my bluetooth after every single track it has played. It's not just kicking out my phones it acctually turns the bluetooth off, so I need to reactivate it manually, then make a new...

Casual Listener

Hi there folks. When I'm using my bluetooth headphones Spotify turns of my bluetooth after every single track it has played. It's not just kicking out my phones it acctually turns the bluetooth of...

willh21

Newbie

5929 Views

25 replies

2 likes

Spotify tech problem
  • 5929 Views
  • 25 replies
  • 2 likes

Superuser Contribution Now Playing Queue keeps resetting

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or IssueEvery time I restart Spotify, the play queue resets to the same songs not to the songs that should come after the last song I played before I closed it...

Casual Listener

Plan Premium Country United States Device Google Pixel 3a Operating System Android 10   My Question or Issue Every time I restart Spotify, the play queue resets to the same songs not t...

Ultimatum21614

Casual Listener

2360 Views

4 replies

0 likes

Now playing
Now Playing Queue
Play queue
queue
  • 2360 Views
  • 4 replies
  • 0 likes