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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107333 Views

26 replies

3 likes

  • 107333 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217218 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217218 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571269 Views

79 replies

3 likes

  • 571269 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470694 Views

577 replies

40 likes

Account
Free
  • 470694 Views
  • 577 replies
  • 40 likes

[Android][Other] No smart-cover controls after update to Android 7

More than 3 years and we still don't have any news. Are you going to fix it?It's really annoying! https://community.spotify.com/t5/Android/No-smart-cover-controls-after-update-to-Android-7-Honor-8/td-p/1597896

Visitor

More than 3 years and we still don't have any news. Are you going to fix it? It's really annoying!   https://community.spotify.com/t5/Android/No-smart-cover-controls-after-update-to-Android-7...

403 Views

0 replies

0 likes

Android
Other
  • 403 Views
  • 0 replies
  • 0 likes

Casting issue

PlanPremiumCountryBulgariaDeviceSamsung Galaxy S10eOperating SystemAndroid Q (10) My Question or IssueHello, I recently having issues with casting to my Google home minis. Suddenly casting stops and I have to connect them again, which is very annoyin...

Newbie

  Plan Premium Country Bulgaria Device Samsung Galaxy S10e Operating System Android Q (10)   My Question or Issue Hello, I recently having issues with casting to my Google home m...

666 Views

0 replies

1 likes

Casting
Google Home Mini
Volume Control
  • 666 Views
  • 0 replies
  • 1 likes

System UI Constant Crashes

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 2016Operating SystemAndroid 10, Oct 2019 Security Patch, Mar 2020 Google Play Security patch My Question or IssueIf playing a song, system becomes unstable and "System UI" crashes, putting phone back...

Casual Listener

  Plan Premium Country United Kingdom Device Google Pixel 2016 Operating System Android 10, Oct 2019 Security Patch, Mar 2020 Google Play Security patch   My Question or Issue If...

harjeevan

Casual Listener

1885 Views

1 replies

1 likes

  • 1885 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify connect over Google assistant to Heos speaker

PlanPremiumCountryGermanyDeviceHuawei Mate 20 Pro, Denon Heos 1 HS2Operating SystemAndroid Pie, latest updates on all devices My Question or IssueI'm trying to tell Google assistant to play Spotify on my Heos 1 HS2 speaker but it's not working at all...

Visitor

Plan Premium Country Germany Device Huawei Mate 20 Pro, Denon Heos 1 HS2 Operating System Android Pie, latest updates on all devices   My Question or Issue I'm trying to tell Google as...

nuc-gr

Newbie

4505 Views

7 replies

3 likes

  • 4505 Views
  • 7 replies
  • 3 likes

Ads skipping on Android and iOS

PlanFreeCountryAustraliaDevicePixel 4, iPhone XSOperating SystemiOS 10, Android Oreo, My Question or IssueiOS I can skip ads using my car's control but it is not possible to skip ads on Android. Strangely on both iOS and Android skipping songs are po...

Visitor

Plan Free Country Australia Device Pixel 4, iPhone XS Operating System iOS 10, Android Oreo,   My Question or Issue iOS I can skip ads using my car's control but it is not possibl...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Solved!! [All Platforms][Browse] notifications bar

I want the ability to change the song by going to the notifications bar of my phone like we used to be able to do. instead I now have to open the app back up just to go one song forward or back.

Casual Listener

I want the ability to change the song by going to the notifications bar of my phone like we used to be able to do. instead I now have to open the app back up just to go one song forward or back. 

Katerina

Spotify Legend

1419 Views

3 replies

0 likes

All Platforms
Browse
  • 1419 Views
  • 3 replies
  • 0 likes

Spotify App closes after approx 10 minutes

I'm using a Samsung S6 edge+ and when listening to my music the app closes itself after about 10 minutes of no interaction.So I put an album on (doesn't matter if it's online or offline) put the phone in my pocket and then the music stops after a few...

Newbie

I'm using a Samsung S6 edge+ and when listening to my music the app closes itself after about 10 minutes of no interaction. So I put an album on (doesn't matter if it's online or offline) put the ph...

Ashley2000d

Newbie

1398 Views

2 replies

0 likes

Samsung Galaxy S6 edge+
  • 1398 Views
  • 2 replies
  • 0 likes

Solved!! Local files won't sync

PlanPremiumCountryAustria DeviceOneplus3, PCOperating SystemAndroid, Windows 10 My Question or Issue I'm having no success syncing the local files from my PC to my OnePlus 3 Android phone. In the past, these files synced perfectly but one day all fol...

Casual Listener

Plan Premium Country Austria   Device Oneplus3, PC Operating System Android, Windows 10   My Question or Issue  I'm having no success syncing the local files from my PC to m...

aceseejay

Newbie

12973 Views

8 replies

0 likes

  • 12973 Views
  • 8 replies
  • 0 likes

Can't add albums to queue anymore.

With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like myself, I've had to downgrade to an older version (8...

Visitor

With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like m...

owright907

Newbie

1658 Views

2 replies

1 likes

  • 1658 Views
  • 2 replies
  • 1 likes

[Android] shuffle defaults on Spotify-created playlists and won't shut off

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid My Question or IssueFor the past couple of weeks, any Spotify generated playlists such as discover weekly default to shuffling and you can't turn it off. No matter how many times I tried to ge...

Newbie

Plan Premium Country USA Device Pixel 3 Operating System Android   My Question or Issue For the past couple of weeks, any Spotify generated playlists such as discover weekly default to...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Chromecast on Android for Premium users only?

PlanFreeCountryUS DeviceLG AristoOperating SystemAndroid My Question or IssueSpotify for Android is now telling me that Chromecast connection is for available for Premium users only. Since when? Is someone at Spotify actively trying to drive away (fr...

Gig Goer

Plan Free Country US  Device LG Aristo Operating System Android   My Question or Issue Spotify for Android is now telling me that Chromecast connection is for available for Premiu...

iulianf

Casual Listener

2192 Views

2 replies

0 likes

  • 2192 Views
  • 2 replies
  • 0 likes

Spotify won’t stay installed on my Galaxy S8

My Question or IssueHi, I’ve had the Spotify app downloaded on my Galaxy S8 for months without issue. Went to launch it this morning and it was no longer visible on my home page or shown in my list of downloaded apps. Headed to Google Playstore to re...

Casual Listener

My Question or Issue Hi, I’ve had the Spotify app downloaded on my Galaxy S8 for months without issue. Went to launch it this morning and it was no longer visible on my home page or shown in my list...

KlambAU

Casual Listener

1026 Views

3 replies

0 likes

  • 1026 Views
  • 3 replies
  • 0 likes

Spotify (Android) doesn't see Chromecast (issue report and solution)

I've got Google Chromecast and Yamaha RX-V685 receiver. Android Spotify device list shows the phone and receiver only. No Chromecast is seen. Why?The answer is unexpected. I've named my Yamaha receiver "Salon" and Google Chromecast "Salon" too. Spoti...

Casual Listener

I've got Google Chromecast and Yamaha RX-V685 receiver. Android Spotify device list shows the phone and receiver only. No Chromecast is seen. Why? The answer is unexpected. I've named my Yamaha rece...

373 Views

0 replies

1 likes

  • 373 Views
  • 0 replies
  • 1 likes

spotify plays 1 song then stops. have to push next song for it to move on to the next.

PlanFree/PremiumCountry DeviceSamsungOperating SystemAndroid My Question or Issuehave spotify on my ps4, pc, and phone. ps4 and pc work perfectly fine. phone on the other hand does not. i push the shuffle button and it picks a song to play. once the ...

Casual Listener

Plan Free/Premium Country   Device Samsung Operating System Android   My Question or Issue have spotify on my ps4, pc, and phone. ps4 and pc work perfectly fine. phone on the othe...

Tchay1

Visitor

845 Views

4 replies

2 likes

  • 845 Views
  • 4 replies
  • 2 likes

Superuser Contribution Can not play downloaded music from local files on mobile

PlanPremiumCountrySwedenDeviceHuawei P20 LiteOperating SystemAndroid My Question or IssueAs the title says, i can not play music i have in my playlist from local files i have on my computer, everything have worked great till today when this error occ...

Visitor

  Plan Premium Country Sweden Device Huawei P20 Lite Operating System Android   My Question or Issue As the title says, i can not play music i have in my playlist from local file...

Elena

Moderator

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android App "select music" from local device takes forever to load

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid So I loved the feature on my android app to import local files directly from my phone's files without the need to use the desktop app. But for a few weeks now, the "select music" page lo...

Visitor

  Plan Premium Country Germany Device OnePlus 6 Operating System Android   So I loved the feature on my android app to import local files directly from my phone's files without th...

Ivan

Spotify Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Samsung Galaxy watch Bluetooth not shuffle offline

PlanPremiumCountry ItalyDeviceSamsung galaxy watchOperating SystemTIZEN 4.0.0.1 My Question or IssueHi all i think this is RIDICULOUS! But i bought a samsung galaxy watch last week and installed on spotify mobile, when i go out for a run shuffle mode...

Regular

Plan Premium Country  Italy Device Samsung galaxy watch Operating System TIZEN 4.0.0.1   My Question or Issue Hi all i think this is RIDICULOUS! But i bought a samsung galaxy watc...

Poeps

Casual Listener

2248 Views

4 replies

1 likes

  • 2248 Views
  • 4 replies
  • 1 likes

Mobile restarts moments after start application

PlanPremiumCountry PortugalDeviceHuawei P8 Lite 2017 My Question or Issue When i open Spotify in my android it restart the device. I've tried more than 10 times, everytime that i open the application, my android goes down. I've tried to unistall the ...

Newbie

Plan Premium Country  Portugal Device Huawei P8 Lite 2017  My Question or Issue  When i open Spotify in my android it restart the device. I've tried more than 10 times, everytim...

Neo-soulguy

Regular

713 Views

1 replies

1 likes

  • 713 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playback stops after each song, the playlist doesn't advance to the next song.

PlanPremiumCountryUSADeviceSamsung G920V.07Operating SystemAndroid version 7.0 My Question or IssueSpotify version 8.5.57.1164 My phone was updated 5/6/2020 and since then it will play one song from a playlist then stop. I have to advance to the next...

Casual Listener

  Plan Premium Country USA Device Samsung G920V.07 Operating System Android version 7.0   My Question or Issue Spotify version 8.5.57.1164 My phone was updated 5/6/2020 and since...

Ivan

Spotify Legend

946 Views

4 replies

2 likes

  • 946 Views
  • 4 replies
  • 2 likes

Superuser Contribution The app crashes with the 3 dots menu

PlanPremiumCountryMexicoDeviceUlefone armor 6eOperating systemAndroid 9 Whenever I want to use the 3 dots menu of the songs the app crash, I been doing everything and nothing works, it's getting really annoying

Visitor

  Plan Premium Country Mexico Device Ulefone armor 6e Operating system Android 9   Whenever I want to use the 3 dots menu of the songs the app crash, I been doing everything and n...

Ivan

Spotify Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes