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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111302 Views

26 replies

3 likes

  • 111302 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223891 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223891 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581153 Views

79 replies

3 likes

  • 581153 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478435 Views

577 replies

40 likes

Account
Free
  • 478435 Views
  • 577 replies
  • 40 likes

Spotify Delays Launch from Locked Screen

When using google voice assistant to play a song while the phone is locked, there is a significant delay between when my command is accepted and when the song starts playing. Either the app will launch and immediatly pause the song and then restart a...

Casual Listener

When using google voice assistant to play a song while the phone is locked, there is a significant delay between when my command is accepted and when the song starts playing. Either the app will laun...

marcellotruzzi

Visitor

1007 Views

4 replies

0 likes

  • 1007 Views
  • 4 replies
  • 0 likes

Superuser Contribution App closes alone

PlanPremiumCountryChileDeviceXiaomi mi 9tproOperating SystemMIUI global 11.0.4 My Question or Issue The app closes alone after playing normally for some minutes

Casual Listener

Plan Premium Country Chile Device Xiaomi mi 9tpro Operating System MIUI global 11.0.4   My Question or Issue  The app closes alone after playing normally for some minutes  

Vinipupe

Casual Listener

861 Views

2 replies

0 likes

Xiaomi
  • 861 Views
  • 2 replies
  • 0 likes

Spotify no longer playing in call background?

I used to be able to run Spotify in the backgound of phone calls and some apps. The last week or so this hasn't been working. I can launch and sometimes hit play but the music never starts. My husband is having the same issue on his Samsung Note. I s...

Visitor

I used to be able to run Spotify in the backgound of phone calls and some apps. The last week or so this hasn't been working. I can launch and sometimes hit play but the music never starts. My husban...

655 Views

0 replies

1 likes

  • 655 Views
  • 0 replies
  • 1 likes

Superuser Contribution FIRE Tablet Spotify stops playing after about 1 minute

PlanPremium CountryUSADeviceFIRE HD8 7th Generation. Operating SystemFIRE OS 5.3.7.0My Question or IssueI have an issue where Spotify will stop playing after 1 minute or so. I have uninstalled and reinstalled the latest version of Spotify. The proble...

Casual Listener

  Plan Premium  Country USA Device FIRE HD8 7th Generation.  Operating System FIRE OS 5.3.7.0 My Question or Issue I have an issue where Spotify will stop playing after 1 min...

Mario

Spotify Legend

914 Views

1 replies

0 likes

  • 914 Views
  • 1 replies
  • 0 likes

Playback pauses / stops randomly mid track (Android S9)

Plan - PremiumCountry - DEDevice - (Samsung Galaxy 9) My Question or IssueSpotify playback pause mid track.I have seen a number of reports on this and followed a number of solution suggestions including:- Check for Spotify optimize battery usage is O...

Casual Listener

Plan - Premium Country - DE Device - (Samsung Galaxy 9)   My Question or Issue Spotify playback pause mid track. I have seen a number of reports on this and followed a number of ...

scrutex

Casual Listener

1917 Views

3 replies

0 likes

  • 1917 Views
  • 3 replies
  • 0 likes

Superuser Contribution App isn't working anymore

HiToday while I was listening to music on spotify my phone froze and crashed multiple times. Afterwards I wasn't able to start spotify, so I forced the app to stop. It still wasn't working so I deinstalled and reinstalled the app. Now I only get to t...

Visitor

Hi Today while I was listening to music on spotify my phone froze and crashed multiple times. Afterwards I wasn't able to start spotify, so I forced the app to stop. It still wasn't working so I dei...

Ivan

Spotify Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more local files?

I am really upset right now. I was trying to download my local files to my cell phone and it wasn't working. I contacted SpotifyHelp and they said that my current Spotify version doesn't allow this operation anymore, because they are "testing new thi...

Casual Listener

  I am really upset right now. I was trying to download my local files to my cell phone and it wasn't working. I contacted SpotifyHelp and they said that my current Spotify version doesn't allo...

Ivan

Spotify Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Música descargada previamente vuelve a descargarse

Si armo una playlist con canciones y la descargo para poder escucharla sin internet, funciona bien hasta que reinicio el celular, o cierro el spotify por completo. Es decir, abro el spotify de nuevo y se vuelve a descargar un porcentaje alto de las c...

Casual Listener

Si armo una playlist con canciones y la descargo para poder escucharla sin internet, funciona bien hasta que reinicio el celular, o cierro el spotify por completo. Es decir, abro el spotify de nuevo ...

Mario

Spotify Legend

5369 Views

3 replies

1 likes

  • 5369 Views
  • 3 replies
  • 1 likes

Functional features removed from the app?

So, why does Spotify keep removing perfectly working features from the Android app? Like the little search bar that lets you look for a song within a playlist? Yep, that's gone. Or the ability to tap/hold tap on an artist that's playing, and be taken...

Roadie

  So, why does Spotify keep removing perfectly working features from the Android app?       Like the little search bar that lets you look for a song within a playlist? Yep, t...

568 Views

0 replies

2 likes

  • 568 Views
  • 0 replies
  • 2 likes

La musica se detiene luego de reproducir tres o cuatro canciones

Este problema viene desde hace un par de meses, al escuchar mis playlist solo puedo escuchar de tres a cuatro canciones y luego deja de reproducirse hasta que vuelvo a iniciar las canciones, intente actualizar la app, reiniciar mi teléfono, instalar ...

Visitor

Este problema viene desde hace un par de meses, al escuchar mis playlist solo puedo escuchar de tres a cuatro canciones y luego deja de reproducirse hasta que vuelvo a iniciar las canciones, intente ...

600 Views

0 replies

0 likes

Mobile
Other
  • 600 Views
  • 0 replies
  • 0 likes

Option for Spotify to NOT re-order playlists

Plan: PremiumCountry: USADevice: LG V40Operating System: Android 8.1.0 (Oreo) My Question or IssueSpotify desktop apps are great. But on mobile, I create a playlist and 10 minutes later it just vanishes into an abyss - making it incredibly frustratin...

Visitor

Plan: Premium Country: USA Device: LG V40 Operating System: Android 8.1.0 (Oreo)   My Question or Issue Spotify desktop apps are great. But on mobile, I create a playli...

367 Views

0 replies

0 likes

Playlists
  • 367 Views
  • 0 replies
  • 0 likes

Stops playing in offline mode

PlanPremiumCountryGermany DeviceNokia 7 Plus, Samsung Galaxy A71Operating Systemboth Android 10 My Question or IssueAs mentioned in the title, android app stops playing in offline mode. Most of the time after ca 10 min. I already tried several reinst...

Newbie

Plan Premium Country Germany   Device Nokia 7 Plus, Samsung Galaxy A71 Operating System both Android 10   My Question or Issue As mentioned in the title, android app stops playin...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Google Home plays random song instead of specified one

PlanPremiumCountryPolandDeviceGoogle HomeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Whenever I'm asking Google Home to play certain song (e.g. Shark Song), Google Home repeats correct name of the song, but Spotify pl...

Newbie

Plan Premium Country Poland Device Google Home Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Whenever I'm asking Google Home to play cert...

578 Views

0 replies

0 likes

Google Home
  • 578 Views
  • 0 replies
  • 0 likes

New UI question (how to filter songs?)

Another great change, instead of fixing shuffle for example.Anyway, let's say I want to play all of my songs from given artist (all saved/liked songs) Previously I would just go to my library, press on filter, input a few characters and done, I can p...

Music Fan

Another great change, instead of fixing shuffle for example. Anyway, let's say I want to play all of my songs from given artist (all saved/liked songs)   Previously I would just go to my libr...

vs2306

Visitor

878 Views

1 replies

8 likes

Android
UI
  • 878 Views
  • 1 replies
  • 8 likes

El corazon de cancion que me gustan aparece de color **bleep** y quiero que sea verde

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

1277 Views

0 replies

0 likes

  • 1277 Views
  • 0 replies
  • 0 likes

Buenos días, en mi teléfono Samsung Note 9, el corazón de canciones que me gusta aparece de color n

PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium   Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

[Android][Social] Playlist cover image does not show up on Instagram story

When I create a new playlist, I always set a cover pic because it makes it more aesthetic. However, when I share the playlist as an insta story, the cover pic does not show up. Instead, on my insta story, I see the generic 4-album cover collage show ...

Visitor

When I create a new playlist, I always set a cover pic because it makes it more aesthetic. However, when I share the playlist as an insta story, the cover pic does not show up. Instead, on my insta s...

384 Views

0 replies

1 likes

Android
Social
  • 384 Views
  • 0 replies
  • 1 likes

Superuser Contribution Follow Button Wont Work

PlanPremiumCountryUSA DeviceSamsung Galaxy S10+ My Question or IssueWhenever I try to follow certain artists, e.g. Beyonce, Amy Winehouse, and others, the artist will show as being Followed and I'll see them in my Artists page until I close and reope...

Newbie

  Plan Premium Country USA   Device Samsung Galaxy S10+   My Question or Issue Whenever I try to follow certain artists, e.g. Beyonce, Amy Winehouse, and others, the artist w...

Ivan

Spotify Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution My local Files won't sync and I'm at a dead end

DeviceGalaxy S7Operating SystemAndroid 8.0.0 My Question or IssueIssue is thread title, I've made sure my devices are on the same internet connection, there are no rules in my firewall blocking it, my network is set to private, I even tried connectin...

Visitor

    Device Galaxy S7 Operating System Android 8.0.0   My Question or Issue Issue is thread title, I've made sure my devices are on the same internet connection, there are no ru...

Ivan

Spotify Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Music doesn't pause when receiving an incoming call on vibrate.

PlanPremiumCountryCanadaDevice(Samsung Galaxy S10 Plus)Operating System(Android 10, One UI 2) My Question or IssueMy phone is set to vibrate all the time. When I have music playing using the phone's speakers, the music doesn't pause when I receive an...

Casual Listener

Plan Premium Country Canada Device (Samsung Galaxy S10 Plus) Operating System (Android 10, One UI 2)   My Question or Issue My phone is set to vibrate all the time. When I have music p...

Slam86

Casual Listener

1706 Views

2 replies

1 likes

  • 1706 Views
  • 2 replies
  • 1 likes