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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386522 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8022 Views

0 replies

7 likes

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Stop Spotify from closing automatically when you pause the music

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have to...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automatically...

Kermer

Visitor

1659 Views

1 replies

1 likes

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  • 1 replies
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Spotify plays white noise instead of music, but only with headphones

PlanPremiumCountryGermanyDeviceSamsung S6Operating SystemAndoid 7.0 My Question or Issue As of today, when i try to listen to music Spotify only plays white noise, similar to the white noise when a radio is out of a channel. This only happens on my p...

Visitor

  Plan Premium Country Germany Device Samsung S6 Operating System Andoid 7.0   My Question or Issue   As of today, when i try to listen to music Spotify only plays white no...

ashtongate123

Visitor

2039 Views

2 replies

3 likes

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Local song won't play on smartphone

PlanPremiumCountryGermanyDeviceSamsung Galaxy 9 PlusOperating SystemAndroid 10 on mobile device and Windows 10 on PC My Question or IssueToday I wanted to play a song on my smartphone, which I've locally saved on my pc, but Spotify kept skipping that...

Visitor

Plan Premium Country Germany Device Samsung Galaxy 9 Plus Operating System Android 10 on mobile device and Windows 10 on PC   My Question or Issue Today I wanted to play a song on...

356 Views

0 replies

0 likes

  • 356 Views
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Queued songs are removed or removed songs from queue re-appear

PlanPremium AccountCountryUKDeviceSamsung Galaxy S10My Question or IssueThis has started within the last week or so. Whenever I have added a song to the queue, it is removed. When I remove a song from the queue it re-appears too. This happens whether...

Visitor

Plan Premium Account Country UK Device Samsung Galaxy S10 My Question or Issue This has started within the last week or so. Whenever I have added a song to the queue, it is removed. When I rem...

463 Views

0 replies

1 likes

  • 463 Views
  • 0 replies
  • 1 likes

Problems with connection phone and chromecast (only with spotify)

PlanPremiumCountryThe NetherlandsDeviceXiaomi Mi 9 SEOperating SystemAndroid (latest version) My Question or IssueSince a few days I have problems with playing music. I can make a connection and play music via chromecast. But when my phone screen is ...

Casual Listener

  Plan Premium Country The Netherlands Device Xiaomi Mi 9 SE Operating System Android (latest version)  My Question or Issue Since a few days I have problems with playing music. I...

497 Views

0 replies

1 likes

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Superuser Contribution Google Home and Spotify

PlanPremiumCountryAustraliaDeviceGoogle Home / Mini My Question or IssueAfter requesting a song, the song will start playing as expected, though about a second into the song the Google Assistant will say an error such as I don't know how to help with...

Regular

Plan Premium Country Australia Device Google Home / Mini   My Question or Issue After requesting a song, the song will start playing as expected, though about a second into the song the ...

g13g

Newbie

687 Views

3 replies

0 likes

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Superuser Contribution I cant listen to my local files on my phone

PlanPremiumCountryMexicoDeviceXiaomi MIA1 Operating SystemAndroid 9.0 My Question or IssueI added new local files and they were gray, so i updated both apps (my phone and pc) and still in my phone the new songs are gray, but when i tried to listen to...

Regular

Plan Premium Country Mexico Device Xiaomi MIA1  Operating System Android 9.0   My Question or Issue I added new local files and they were gray, so i updated both apps (my phone an...

HeidiGarcia1601

Regular

483 Views

2 replies

0 likes

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Payment problem

PlanPremiumCountryBelgium DeviceSamsung galaxy J5 Operating SystemAndroid My Question or IssueHello, I have been paying spotify with paypal for a few months already now but when I try to pay it again it no longer accepts my paybal account even though...

Visitor

Plan Premium Country Belgium   Device Samsung galaxy J5  Operating System Android   My Question or Issue Hello, I have been paying spotify with paypal for a few months a...

317 Views

0 replies

0 likes

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Superuser Contribution App seems to be opening, but flips away withing miliseconds.

Plan: Premium Country: Belgium Device: Samsung Galaxy S9 Operating System: Android 10 My Question or IssueWhen I want to open the Spotify-app, it seems to be opening, but then within seconds it flips away. No matter how many times I've restarted my p...

Visitor

Plan: Premium Country: Belgium Device: Samsung Galaxy S9 Operating System: Android 10   My Question or Issue When I want to open the Spotify-app, it seems t...

Ivan

Spotify Legend

394 Views

1 replies

0 likes

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Problema con el orden de reproducción el lista

Hola, tengo un plan premium, soy de México y tengo instalado el sistema en mi Samsung J4 Plus, Android, Tengo un play List de unas 900 canciones y hasta hace una semana o semana y media podía reproducir mi lista de favoritos de forma continua es deci...

Visitor

Hola, tengo un plan premium, soy de México y tengo instalado el sistema en mi Samsung J4 Plus, Android, Tengo un play List de unas 900 canciones y  hasta hace una semana o semana y media podía r...

Aspec2

Visitor

5224 Views

1 replies

0 likes

Problema con reproduccion de lista
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Superuser Contribution Sms links not loading properly (Android)

PlanPremiumCountry USA DeviceSamsung galaxy 8Operating SystemAndroid App Version:8.5.54.869 My Question or IssueWhenever I tap on an sms link from a text, spotify will open to the album that was intended to be shared.. But it does not autoplay the sp...

Newbie

Plan Premium Country  USA  Device Samsung galaxy 8 Operating System Android   App Version: 8.5.54.869   My Question or Issue Whenever I tap on an sms link from a text...

883 Views

0 replies

0 likes

links
sharing
SMS
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Randomly Stops Playing Android

Plan PremiumCountryusaDeviceSamsung GALAXY S10 My Question or IssueFor a few weeks my music will randomly stop playing. The app is still open. This is super annoying especially when driving with the hands free law. I always update and restart my phon...

Visitor

Plan Premium Country usa Device Samsung GALAXY S10   My Question or Issue For a few weeks my music will randomly stop playing. The app is still open. This is super annoying especiall...

373 Views

0 replies

1 likes

  • 373 Views
  • 0 replies
  • 1 likes

Music stops when I use the app in the background

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 2016Operating System(Android) My Question or Issuemusic stops when I use the app in the background. Also the music starts again when I re-enter the application.

Visitor

  Plan Premium Country Turkey Device Samsung Galaxy J7 2016 Operating System (Android)   My Question or Issue music stops when I use the app in the background. Also the music sta...

331 Views

0 replies

0 likes

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Solved!!Superuser Contribution [Android] Local files not playing

PlanPremiumCountryUSDeviceNokia 6.2Operating SystemAndroid 9, February Security Patch I am able to sync local files to my Android phone (Nokia 6.2, Android 9, February security patch). The titles appear as white, and have the downloaded symbol next t...

Casual Listener

Plan Premium Country US Device Nokia 6.2 Operating System Android 9, February Security Patch   I am able to sync local files to my Android phone (Nokia 6.2, Android 9, February security...

techconspiracy

Casual Listener

1543 Views

2 replies

0 likes

Android
local files
problem
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Sorting playlists

PlanPremiumCountryIndia Operating Systemandroid 7 and windows 10 My Question or Issue There is an option to sort playlists by recently added so that new songs are added to the top but then i'm unable to change their order. there should be an option t...

Casual Listener

Plan Premium Country India  Operating System android 7 and windows 10   My Question or Issue   There is an option to sort playlists by recently added so that new songs are add...

326 Views

0 replies

0 likes

  • 326 Views
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Need plain lyrics

PlanPremiumCountryIndia Operating Systemandroid 7 and windows 10 My Question or Issue I don't care about the story of the lyrics or behind the scenes that you give with the genius lyrics. Just need simple plain lyrics, like amazon music. If possible ...

Casual Listener

Plan Premium Country India  Operating System android 7 and windows 10   My Question or Issue   I don't care about the story of the lyrics or behind the scenes that you give wi...

384 Views

0 replies

0 likes

  • 384 Views
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Managing and deleting downloaded songs

PlanPremiumCountryIndiaOperating SystemI use spotify on android 7 and windows 10 My Question or Issue I want a separate list of ALL my downloaded songs in the library. It should have each and every song i have downloaded on that device. and i need an...

Casual Listener

Plan Premium Country India Operating System I use spotify on android 7 and windows 10   My Question or Issue   I want a separate list of ALL my downloaded songs in the library. It ...

395 Views

0 replies

0 likes

  • 395 Views
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Chromecast übertragung bricht seit 21.04. ständig ab

Hallo, seit gestern 21.04. bricht die Übertragung auf den "Google Chromecast Ultra" ständig ab. Am häufigsten wenn man die App auf dem Handy aus dem Hintergrund wieder öffnet, hier mit Video: https://youtu.be/qviH2k4ll9s Aber auch im laufenden Betrie...

Regular

Hallo, seit gestern 21.04. bricht die Übertragung auf den "Google Chromecast Ultra" ständig ab.   Am häufigsten wenn man die App auf dem Handy aus dem Hintergrund wieder öffnet, hier mit Video...

Dagmaleo

Regular

5735 Views

1 replies

2 likes

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  • 1 replies
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How do I view my hidden music?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueI was listening to a radio for an album and heard a song I liked. Tried to add it to my playlist but some one thought it was a good idea to have the fir...

Newbie

Plan Premium Country United States Device Samsung Galaxy S8 Operating System Android   My Question or Issue I was listening to a radio for an album and heard a song I liked. Tried to a...

549 Views

0 replies

0 likes

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Android App notification controls disappear/time out with Spotify Connect & Sonos

I know a similar bug existed recently and was apparently resolved for normal use cases, but I still have this problem when using Spotify Connect to play to Sonos. If I don't use the Spotify app for ~10 minutes, all the notification controls go away (...

Newbie

I know a similar bug existed recently and was apparently resolved for normal use cases, but I still have this problem when using Spotify Connect to play to Sonos.  If I don't  use the Spoti...

hortonio

Casual Listener

1533 Views

2 replies

17 likes

  • 1533 Views
  • 2 replies
  • 17 likes