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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375620 Views

541 replies

34 likes

Account
Free
  • 375620 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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  • 7 likes

Managing and deleting downloaded songs

PlanPremiumCountryIndiaOperating SystemI use spotify on android 7 and windows 10 My Question or Issue I want a separate list of ALL my downloaded songs in the library. It should have each and every song i have downloaded on that device. and i need an...

Casual Listener

Plan Premium Country India Operating System I use spotify on android 7 and windows 10   My Question or Issue   I want a separate list of ALL my downloaded songs in the library. It ...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
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Chromecast übertragung bricht seit 21.04. ständig ab

Hallo, seit gestern 21.04. bricht die Übertragung auf den "Google Chromecast Ultra" ständig ab. Am häufigsten wenn man die App auf dem Handy aus dem Hintergrund wieder öffnet, hier mit Video: https://youtu.be/qviH2k4ll9s Aber auch im laufenden Betrie...

Regular

Hallo, seit gestern 21.04. bricht die Übertragung auf den "Google Chromecast Ultra" ständig ab.   Am häufigsten wenn man die App auf dem Handy aus dem Hintergrund wieder öffnet, hier mit Video...

Dagmaleo

Regular

5726 Views

1 replies

2 likes

  • 5726 Views
  • 1 replies
  • 2 likes

How do I view my hidden music?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueI was listening to a radio for an album and heard a song I liked. Tried to add it to my playlist but some one thought it was a good idea to have the fir...

Newbie

Plan Premium Country United States Device Samsung Galaxy S8 Operating System Android   My Question or Issue I was listening to a radio for an album and heard a song I liked. Tried to a...

536 Views

0 replies

0 likes

  • 536 Views
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Android App notification controls disappear/time out with Spotify Connect & Sonos

I know a similar bug existed recently and was apparently resolved for normal use cases, but I still have this problem when using Spotify Connect to play to Sonos. If I don't use the Spotify app for ~10 minutes, all the notification controls go away (...

Newbie

I know a similar bug existed recently and was apparently resolved for normal use cases, but I still have this problem when using Spotify Connect to play to Sonos.  If I don't  use the Spoti...

hortonio

Casual Listener

1520 Views

2 replies

17 likes

  • 1520 Views
  • 2 replies
  • 17 likes

Solved!! New 'Liked songs' playlist has added every song I've saved!

PlanPremiumCountryUKDeviceMoto G5sOperating SystemAndroid Oreo The new update arrived a day or so ago and while I was pleased to see the 'Liked Songs' playlist - at last! - I was surprised that there were already almost 8,000 songs in it!It didn't ta...

Regular

  Plan Premium Country UK Device Moto G5s Operating System Android Oreo   The new update arrived a day or so ago and while I was pleased to see the 'Liked Songs' playlist - at las...

SJDrury

Regular

31793 Views

11 replies

19 likes

  • 31793 Views
  • 11 replies
  • 19 likes

Equalizer Xiaomi - Bose QC35II

Hello everyone !I have a problem on my phone with spotify app , in the equalizer section the bass booster won't work correctly ! When the bass booster is off i got real bass in my headphone but when i enable this option bass are flat. It's like the b...

Visitor

Hello everyone ! I have a problem on my phone with spotify app , in the equalizer section the bass booster won't work correctly ! When the bass booster is off i got real bass in my headphone but whe...

ninjaper477474

Newbie

1575 Views

1 replies

1 likes

Equalizer
MIUI11
QC35II
  • 1575 Views
  • 1 replies
  • 1 likes

Android - blank ads

PlanFree/PremiumCountry DevicePixel 3Operating SystemAndroid 10 My Question or IssueApp keeps getting stuck on endless empty ads. Have to restart the app to resume. It's not every time, but about half of the ads do this. It's like there's a broken on...

Casual Listener

Plan Free/Premium Country   Device Pixel 3 Operating System Android 10   My Question or Issue App keeps getting stuck on endless empty ads. Have to restart the app to resume. It's...

435 Views

0 replies

0 likes

  • 435 Views
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  • 0 likes

Solved!!Superuser Contribution Songs Skipping on Samsung Galaxy S8

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S8 My Question or IssueOn my galaxy s8, every other song is skipped. It doesn't matter if it's in an album or playlist, they just refuse to play unless I specifically click on them. I use...

Casual Listener

Plan Premium Country United States of America Device Samsung Galaxy S8   My Question or Issue On my galaxy s8, every other song is skipped. It doesn't matter if it's  in an album o...

Elena

Moderator

1345 Views

1 replies

1 likes

  • 1345 Views
  • 1 replies
  • 1 likes

Superuser Contribution Ayuda! Daily mix no actualiza

Hola!Hace un mes aprox me desaparecieron daily mixes, y solo quedo una que no se actualiza y no refleja la música que escucho.Ya desinstalé e instalé la app, pero no pasó nada.Tengo android cuenta premiumAyuda! PlanPremiumCountryArgentina Device(Moto...

Newbie

Hola! Hace un mes aprox me desaparecieron daily mixes, y solo quedo una que no se actualiza y no refleja la música que escucho. Ya desinstalé e instalé la app, pero no pasó nada. Tengo android cue...

marta_pollo

Visitor

3005 Views

2 replies

0 likes

Daily Mixes
dailymix
  • 3005 Views
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Superuser Contribution Shuffle on even when I disable it on my Liked songs

PlanPremiumCountryBrazilDeviceSamsung S9Operating SystemAndroid 8.0 OreoMy Question or Issue I have shuffle disabled on my Liked Song playlist on all devices, but it seems that after a while listening to the songs, they play in a randomized way,even ...

Visitor

Plan Premium Country Brazil Device Samsung S9 Operating System Android 8.0 Oreo My Question or Issue   I have shuffle disabled on my Liked Song playlist on all devices, but it seems th...

Ivan

Spotify Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution Has the interface for the Fire TV app changed?

Since about two days ago, the app interface for Fire TV has changed. Now it looks like that of my iOS app, whereas previously the screen contained more thumbnails and more information. Is this change permanent? I actually prefer the previous interfac...

Regular

Since about two days ago, the app interface for Fire TV has changed. Now it looks like that of my iOS app, whereas previously the screen contained more thumbnails and more information.   &...

Katerina

Spotify Legend

556 Views

1 replies

0 likes

FireTV
  • 556 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Auto rediscover playlists

How do I stop rediscover playlists appearing. I want to stop these altogether as it gets annoying trying to find my own playlist.

Casual Listener

How do I stop rediscover playlists appearing.  I want to stop these altogether as it gets annoying trying to find my own playlist.

Katerina

Spotify Legend

10578 Views

6 replies

0 likes

  • 10578 Views
  • 6 replies
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Superuser Contribution Spotify App Crashes on Startup, Keeps showing crash message over and over afterwards

This started happening about a week ago after listening to some podcast. I then updated my phone to the newest official firmware version because mine was pretty outdated. Now that I updated my phone, the app crashes almost instantly all the time. I d...

Music Fan

This started happening about a week ago after listening to some podcast. I then updated my phone to the newest official firmware version because mine was pretty outdated. Now that I updated my phone,...

Ivan

Spotify Legend

1508 Views

1 replies

0 likes

Crash
recurring
  • 1508 Views
  • 1 replies
  • 0 likes

Mobile won't connect with Tinder

Hi there, I have a Huawei Pro Mate 9 that won't connect with Tinder. My Spotify playlist and top artists connected to Tinder a month ago but after I deleted my (Tinder) account and reinstalled it seems to have disappeared from the dating app. There's...

Newbie

Hi there,  I have a Huawei Pro Mate 9 that won't connect with Tinder. My Spotify playlist and top artists connected to Tinder a month ago but after I deleted my (Tinder) account and reinstalled...

605 Views

0 replies

0 likes

  • 605 Views
  • 0 replies
  • 0 likes

Mobile Playlist Order is Completely Different from Desktop

I have an extensive set of playlists based on mood and function, I have organized the specifically on my Desktop app. But every time I use Spotify on my phone, the list is COMPLETELY OUT OF ORDER! I'm using caps because this is INSANE?! What the **bl...

Roadie

I have an extensive set of playlists based on mood and function, I have organized the specifically on my Desktop app. But every time I use Spotify on my phone, the list is COMPLETELY OUT OF ORDER! I'...

480 Views

0 replies

1 likes

List Order
  • 480 Views
  • 0 replies
  • 1 likes

Android and Apple.. Spotify stops playing on SONOS and Spotify Apps

PlanFree/PremiumCountryCanada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does Spotify skip or stop playing on SONOS? I have reset system, reinstalled apps, ...

Newbie

Plan Free/Premium Country Canada     Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question o...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Android TV Spotify Application freezing issue

PlanPremiumCountryPolandDeviceAndroid TV Sony KD-65XF7596 ( https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65xf7596/specifications )Operating SystemAndroid 7.0 My Question or IssueHi,I'm using my AndroidTV for a...

Casual Listener

Plan Premium Country Poland Device Android TV Sony KD-65XF7596 ( https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65xf7596/specifications ) Operat...

TINTINIUS

Casual Listener

1000 Views

2 replies

2 likes

androidtv
  • 1000 Views
  • 2 replies
  • 2 likes

Superuser Contribution I'm having trouble with the Queue. It's coming back to the song before the one I have added

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Elena

Moderator

490 Views

1 replies

0 likes

queue
  • 490 Views
  • 1 replies
  • 0 likes

Hitting 'like' buttton in notification bar causes the whole app to crash

PlanPremiumCountrySpainDeviceRedmi Note 8 ProOperating SystemAndroid 9 (PPR1.180610.011) / MIUI 11.0.3 (PGGEUXM)Spotify Version8.5.54.869 My Question or IssueThis issue is not solved at all... When pressing 'like' button in notification bar, Plane mo...

Casual Listener

Plan Premium Country Spain Device Redmi Note 8 Pro Operating System Android 9 (PPR1.180610.011) / MIUI 11.0.3 (PGGEUXM) Spotify Version 8.5.54.869   My Question or Issue This issue i...

497 Views

0 replies

0 likes

Android
Discover Weekly
plane mode
Release Radar
  • 497 Views
  • 0 replies
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Superuser Contribution Sorry we can't improve our station right now

PlanPremiumCountryIndiaDeviceMI A2Operating SystemAndroid Pie My Question or IssueEvery time I play radio of any genre and when I press like to improve station it will always says" sorry, we can't improve the station right now". It's been 6 months I ...

Regular

Plan Premium Country India Device MI A2 Operating System Android Pie   My Question or Issue Every time I play radio of any genre and when I press like to improve station it will always...

Sofia2173

Newbie

2234 Views

6 replies

6 likes

  • 2234 Views
  • 6 replies
  • 6 likes