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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107300 Views

26 replies

3 likes

  • 107300 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217187 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217187 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571203 Views

79 replies

3 likes

  • 571203 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470661 Views

577 replies

40 likes

Account
Free
  • 470661 Views
  • 577 replies
  • 40 likes

Superuser Contribution At the end of a song, the timer goes back 10 seconds, silence plays after the end of the song +more

PlanPremiumCountryCanadaDevice(Samsung Galaxy Note 5)Operating System(Android Oreo? Version 7.0) My Question or IssueAs the title says! Also that once the song and the "10 sec rewind" repeats, it plays dead air and does not autoplay at all. I have tr...

Newbie

Plan Premium Country Canada Device (Samsung Galaxy Note 5) Operating System (Android Oreo? Version 7.0)   My Question or Issue As the title says! Also that once the song and the "...

Mario

Spotify Legend

531 Views

2 replies

0 likes

  • 531 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Next song won't play, again

PlanPremiumCountrySlovakiaDevice(SMP9002)Operating System(Android 4.4.2) My Question or IssueI have this problem on my SMP9002 devices from tomorow 2020 May 11, again. I download Spotify update, and when I play music online, the music just stops afte...

Casual Listener

  Plan Premium Country Slovakia Device (SMP9002) Operating System (Android 4.4.2)   My Question or Issue I have this problem on my SMP9002 devices from tomorow 2020 May 11, ag...

Mario

Spotify Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution The song doesn't end and returns to the middle without playing audio

When I listen to a song and it ends, it returns to the middle of the song and plays without audio and no longer skips to the next song until I press the next button on the player.

Casual Listener

When I listen to a song and it ends, it returns to the middle of the song and plays without audio and no longer skips to the next song until I press the next button on the player.    &nbs...

Mario

Spotify Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Link with timestamp not working

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9Operating SystemLatest Android My Question or IssueLinks with spotify url and #mm:ss to specify starting point does not work on my androids. PC works fine. Known issue? Workaround?

Casual Listener

Plan Premium Country Sweden Device Samsung Galaxy 9 Operating System Latest Android   My Question or Issue Links with spotify url and #mm:ss to specify starting point does not work on ...

cgaima

Newbie

2083 Views

1 replies

3 likes

  • 2083 Views
  • 1 replies
  • 3 likes

Spotify showing iPhone diagnostics when I have an android

I recently changed from iPhone to android and I have grand new bluetooth headphones that works perfectly fine. I went for a run and a mile into it music on my headphones stopped but on my phone it showed it was still playing. when I opened up Spotify...

Visitor

I recently changed from iPhone to android and I have grand new bluetooth headphones that works perfectly fine. I went for a run and a mile into it music on my headphones stopped but on my phone it sh...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Slow wifi download speed when Spotify running

PlanFree/PremiumCountryAustraliaDeviceOneplus 5TOperating SystemAndroid 9 My Question or IssueWhen Spotify is running my wifi download speed drops from 40Mbps to 8Mbps. Spotify runs fine but other downloads run slow.

Newbie

Plan Free/Premium Country Australia Device Oneplus 5T Operating System Android 9   My Question or Issue When Spotify is running my wifi download speed drops from 40Mbps to 8Mbps. Spoti...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Free Version Playing only AC/DC while not on the any Playlist

PlanFree/PremiumCountryBrazilDeviceSamsung A10My Question or IssueHi guys, I'm a free user and searching the forums I saw a lot of questions of people having song not on their playlist being played. Songs that were similar the ones on the playlist. I...

Visitor

Plan Free/Premium Country Brazil Device Samsung A10 My Question or Issue Hi guys, I'm a free user and searching the forums I saw a lot of questions of people having song not on their playlist ...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Superuser Contribution Al terminar una canción se devuelve 5 segundos

PlanPrimaPaísPerúDispositivoSamsumg Galaxy J7Sistema operativoAndroid Marshmallow Mi pregunta o problemaHola buenas tardes, desde ayer mi spotify cada vez que termina una canción se devuelve sola 5 segundos, se para y ya no sigue con la próxima canci...

Casual Listener

Plan Prima País Perú Dispositivo Samsumg Galaxy J7 Sistema operativo Android Marshmallow   Mi pregunta o problema Hola buenas tardes, desde ayer mi spotify cada vez que termina una can...

Elena

Moderator

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cover size of songs

PlanPremiumCountryTurkey Device LG G4 Operating SystemAndroid My Question or IssueI'm using android app and have a problem with the size of the covers since yesterday. It doesn't seem important but i'm a little bit obsessed about these things. Until ...

Visitor

Plan Premium Country Turkey   Device  LG G4   Operating System Android   My Question or Issue I'm using android app and have a problem with the size of the covers sinc...

Mario

Spotify Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay won't work Android App Premium

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 10 version 8.5.57.1164 My Question or IssueAutoplay won't work after clean reinstall

Casual Listener

Plan Premium Country USA Device Pixel 2 Operating System Android 10 version 8.5.57.1164   My Question or Issue Autoplay won't work after clean reinstall

Elena

Moderator

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

I cant search my podcast on search bar, but i can visit my podcast with link.

PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country Indonesia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Superuser Contribution I cannot add song to my playlist using the add songs button

PlanPremiumCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid Version 10 My Question or IssueHiI am trying to add songs to my playlist on my S9 using the add songs button below the shuffle play button, I am allowed to search for artists and ...

Visitor

Plan Premium Country Canada Device Samsung Galaxy S9 Operating System Android Version 10   My Question or Issue Hi I am trying to add songs to my playlist on my S9 using the add songs...

Ivan

Spotify Legend

9484 Views

1 replies

1 likes

  • 9484 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app keeps stopping to work

The Spotify app keeps basically stop working really frequently (multiple times a day). What I mean by that is, that I can't play songs sometimes I can't search for new artists, however clicking on artists I viewed bevor works. However the album previ...

Casual Listener

The Spotify app keeps basically stop working really frequently (multiple times a day). What I mean by that is, that I can't play songs sometimes I can't search for new artists, however clicking on ar...

Ivan

Spotify Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't load the covers properly

PlanPremium FamilyCountryPerúDeviceSamsung Galaxy s6 g920vOperating SystemAndroid 7.0 My Question or IssueSince I hired the premium service that allows me to download the songs to my phone, I have presented a problem that makes it too uncomfortable t...

Visitor

Plan Premium Family Country Perú Device Samsung Galaxy s6 g920v Operating System Android 7.0   My Question or Issue Since I hired the premium service that allows me to download the son...

Ivan

Spotify Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Can't launch Chromecast Spotify from my phone to my TV

PlanPremiumCountryAustraliaDevicePixel 2Operating SystemAndroid 10 My Question or IssueHi all, about a week ago the Spotify app on my phone stopped chromecasting to my TV. When I go into my 'Connect to a device' list on the app, my TV is listed as 'u...

Casual Listener

Plan Premium Country Australia Device Pixel 2 Operating System Android 10   My Question or Issue Hi all, about a week ago the Spotify app on my phone stopped chromecasting to my TV. Wh...

423 Views

0 replies

1 likes

  • 423 Views
  • 0 replies
  • 1 likes

NO LYRICS FOR ANDROID DEVICE

I used to be able to view song lyrics when using my android phone. I am no longer able to do so for any songs. However, I am able to view the same song lyrics with my iPhone. Any suggestions???

Regular

I used to be able to view song lyrics when using my android phone.  I am no longer able to do so for any songs.  However, I am able to view the same song lyrics with my iPhone.  Any su...

607 Views

0 replies

0 likes

  • 607 Views
  • 0 replies
  • 0 likes

Android audio poor sound quality

PremiumUnited States DeviceGalaxy Note 9 and Android autoOperating SystemPhone is as up to date as possible. Dont know what system I have a 2020 Chevy Equinox and when using android auto with a usb cable the sound quality with Spotify is awful. Other...

Visitor

Premium United States     Device Galaxy Note 9 and Android auto Operating System Phone is as up to date as possible. Dont know what system   I have a 2020 Chevy Equinox and wh...

1366 Views

0 replies

0 likes

Sound Quality
  • 1366 Views
  • 0 replies
  • 0 likes

Spotify keeps randomly pausing

PlanPremiumCountryFinlandDeviceOnePlus 7 ProOperating SystemAndroid 10 My Question or IssueSpotify keeps randomly pausing. I've uninstalled and have disabled battery optimization. I've also updated the app. What do I do to fix this? I am using a VPN,...

Casual Listener

Plan Premium Country Finland Device OnePlus 7 Pro Operating System Android 10   My Question or Issue Spotify keeps randomly pausing. I've uninstalled and have disabled battery optimiza...

xtract

Casual Listener

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Album covers won't load properly

PlanPremiumCountryMexico DeviceHisense F24Operating SystemAndroid Nougat (7.0) My Question or Issuehi since a few weeks my spotify app isn't loading the covers properly how can i solve this? i haven't seen anyone else with this problem besides a frie...

Visitor

  Plan Premium Country Mexico   Device Hisense F24 Operating System Android Nougat (7.0)   My Question or Issue hi since a few weeks my spotify app isn't loading the covers...

user-removed

Not applicable

1387 Views

1 replies

1 likes

covers
  • 1387 Views
  • 1 replies
  • 1 likes

PRECISO DE UMA AJUDA URGENTE !!!

Boa noite, galera !É o seguinte, ontem eu decidi formatar meu celular, é um J5 Prime, eu já tinha conta no spotify, tinha a conta premium, onde todo mês eles me enviavam a confirmação de pagamento por e-mail, depois que formatei meu celular, fui entr...

Visitor

Boa noite, galera ! É o seguinte, ontem eu decidi formatar meu celular, é um J5 Prime, eu já tinha conta no spotify, tinha a conta premium, onde todo mês eles me enviavam a confirmação de pagament...

465 Views

0 replies

1 likes

Spotify Premium
  • 465 Views
  • 0 replies
  • 1 likes