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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118771 Views

27 replies

4 likes

  • 118771 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239564 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239564 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600427 Views

79 replies

3 likes

  • 600427 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492898 Views

581 replies

42 likes

Account
Free
  • 492898 Views
  • 581 replies
  • 42 likes

It doesn't plays songs and doesn't downloads them too. Just a few and very randomly.

PlanPremiumCountry DeviceSamsung J7 NeoOperating SystemAndroid My Question or IssueA few days ago, i tried to download a song but it didn't work. I leave it in the Like songs playlist where it should download sooner or later. Today i saw that i wasn'...

Visitor

Plan Premium Country   Device Samsung J7 Neo Operating System Android   My Question or Issue A few days ago, i tried to download a song but it didn't work. I leave it in the Like ...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Spotify won't stop adding songs to my playlist; they're all terrible

PlanFreeMy Question or IssueMy playlist contains 16 songs. Weak, i know, but that's not the issue. The problem is that Spotify keeps adding songs to it and they don't show up in the "We Added:" section anymore, music just begins to play instead of th...

Visitor

Plan Free My Question or Issue My playlist contains 16 songs. Weak, i know, but that's not the issue. The problem is that Spotify keeps adding songs to it and they don't show up in the "We Added:"...

629 Views

0 replies

0 likes

  • 629 Views
  • 0 replies
  • 0 likes

Waiting to download issue-Moto G7

PlanFree/PremiumCountryEcuadorDeviceMoto G7Operating SystemAndroid 9 My Question or IssueI have succesfully created a playlist on my Aspire V15 laptop downloaded from local files. There is a green arrow that says it's downloaded. My phone is on the s...

Casual Listener

Plan Free/Premium Country Ecuador Device Moto G7 Operating System Android 9   My Question or Issue I have succesfully created a playlist on my Aspire V15 laptop downloaded from local f...

DannyD121

Casual Listener

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

spotify is currently set to off line

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuespotify is currently set to off line ??? cant seem to get back on line

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue spotify...

Nico

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Adding shared songs to queue

PlanPremiumCountryPoland Operating SystemAndroid 9 My Question or IssueHi! Is there any way to add the song that someone shared with you through for example Messenger to queue, or only show it in search results other than searching it by title manual...

Visitor

Plan Premium Country Poland   Operating System Android 9   My Question or Issue Hi! Is there any way to add the song that someone shared with you through for example Messenger to q...

614 Views

0 replies

0 likes

  • 614 Views
  • 0 replies
  • 0 likes

App keeps switching memory devices to my phone Samsung A5

PlanPremiumCountry Canada Device Samsung A5 Operating SystemAndroid My Question or IssueI have followed all the steps from previous posts. cleared cache.. mounted memory card.. formatted and started all over.. nothing seems to stop it. you really nee...

Regular

Plan Premium Country Canada   Device  Samsung A5   Operating System Android   My Question or Issue I have followed all the steps from previous posts. cleared cache.....

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Reseting of play List

PlanFreeCountryIndiaDeviceOne plus 6Operating SystemAndroid Pie IssueHi Good DayWhen selecting a playlist I can see that the playlist has a pause button (The green text view that says pause/play at the start of the playlist). On playing a random song...

Visitor

  Plan Free Country India Device One plus 6 Operating System Android Pie    Issue Hi Good Day When selecting a playlist I can see that the playlist has a pause button (The ...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Playback stops exactly after 10 mins (meditation track) of a downloaded song

PlanPremiumCountryUSADeviceSamsung Galaxy S10eOperating System Android Oreo My Question or IssueI have some downloaded longer tracks that I'm trying to listen to on airplane mode. Every time playback stops after 10 mins. I make sure I have the app on...

Visitor

  Plan Premium Country USA Device Samsung Galaxy S10e Operating System  Android Oreo   My Question or Issue I have some downloaded longer tracks that I'm trying to list...

430 Views

0 replies

1 likes

  • 430 Views
  • 0 replies
  • 1 likes

Pausing randomly on Android

I am from Australia running Android 10.0 on a Samsung Galaxy S9+. The music randomly stops - with the phone locked or unlocked - but the symbol doesn't change from a pause to a play sign. I tap the "pause" symbol and the music will begin playing agai...

Newbie

I am from Australia running Android 10.0 on a Samsung Galaxy S9+. The music randomly stops - with the phone locked or unlocked - but the symbol doesn't change from a pause to a play sign. I tap the "...

NikkiMac

Visitor

783 Views

1 replies

1 likes

  • 783 Views
  • 1 replies
  • 1 likes

Downloaded songs don't play offline in poor connections.

I don't know if it's a issue or it designed to work in this way.Where i live, it's common stay hooked up in a poor connection. I use the premium version and i have downloaded my favorite songs.And with the poor connection the problems start.If you ha...

Visitor

I don't know if it's a issue or it designed to work in this way. Where i live, it's common stay hooked up in a poor connection. I use the premium version and i have downloaded my favorite songs. An...

722 Views

0 replies

1 likes

Issue playing songs
  • 722 Views
  • 0 replies
  • 1 likes

Superuser Contribution Car Stereo Control

Plan PremiumCountryNew Zealand DeviceHuawei Mate 20 Pro - JVC kwv230bt Operating SystemAndroid My Question or IssueHave suddenly been unable to control the phone on the car Stereo.. Used to be able to skip tracks, pause etc but cannot do anything sud...

Regular

Plan  Premium Country New Zealand  Device Huawei Mate 20 Pro - JVC kwv230bt  Operating System Android    My Question or Issue Have suddenly been unable to control t...

alexDDDD

Visitor

5324 Views

12 replies

3 likes

  • 5324 Views
  • 12 replies
  • 3 likes

Superuser Contribution Warteschlange android

PlanFree/PremiumCountryDeutschland DeviceS10eOperating SystemAndroid 10 My Question or IssueWarum sind die Shortcuts zum Hinzufügen von Titeln in die Warteschlange nur bei Apple Geräten verfügbar? Würde mir das auch bei Android wünschen! Auch die Fun...

Visitor

Plan Free/Premium Country Deutschland  Device S10e Operating System Android 10   My Question or Issue Warum sind die Shortcuts zum Hinzufügen von Titeln in die Warteschlange nur b...

Elena

Moderator

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops when screen is locked

PlanFree/PremiumCountryUsaDeviceSamsung Galaxy Note 4Operating SystemAndroid Oreo My Question or IssueThe music stops when I lock my phone

Visitor

Plan Free/Premium Country Usa Device Samsung Galaxy Note 4 Operating System Android Oreo   My Question or Issue The music stops when I lock my phone 

Elena

Moderator

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast connection issues

PlanPremium v 8.5.58.954CountryNetherlandsDeviceNokia 8.1Operating SystemAndroid 10 Chromecast Audio version: 1.42.172094 My Question or IssueThe connection between spotify and chromecast audio breaks approximately every 5 minutes. I do not have othe...

Casual Listener

  Plan Premium v 8.5.58.954 Country Netherlands Device Nokia 8.1 Operating System Android 10   Chromecast Audio version: 1.42.172094   My Question or Issue The connec...

superfunki

Casual Listener

983 Views

2 replies

0 likes

  • 983 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play local files on mobile

PlanPremiumCountryHong KongDevice(Samsung Galaxy S9, PC )Operating System(Android 10, Windows 10) My Question or IssueFirstly, sorry for my bad English. My friend has a problem with playing local files but we both did the same step. However I success...

Visitor

Plan Premium Country Hong Kong Device (Samsung Galaxy S9, PC ) Operating System (Android 10, Windows 10)   My Question or Issue Firstly, sorry for my bad English. My friend has a probl...

Ivan

Spotify Legend

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

No music videos

PlanFree/PremiumCountryUSA DeviceSamsung a10e Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNo option to play or see music clips for certain songs

Visitor

Plan Free/Premium Country USA    Device Samsung a10e  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue No option to play or see musi...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Storage varies

PlanFreeCountryIndia DeviceHonor 8 liteOperating SystemAndroid oreo My Question or IssueMy friends phone Spotify storage shows 90mb and he is using Spotify more than me ,and my storage for Spotify is 820mb how is this ? ,i am free user i never did do...

Visitor

Plan Free Country India   Device Honor 8 lite Operating System Android oreo   My Question or Issue My friends phone Spotify storage shows 90mb and he is using Spotify more than ...

Lostcowboy

Music Fan

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files greyed out on tablet!

PremiumCountryUKDeviceSamsung Galaxy Tab 4Operating SystemAndroid.My Question or IssueToday I followed the advice on how to add local files to my Spotify playlist on both my computer and my tab. It all works fine on the computer, however as soon as I...

Casual Listener

  Premium Country UK Device Samsung Galaxy Tab 4 Operating System Android. My Question or Issue Today I followed the advice on how to add local files to my Spotify playlist on both my c...

DannehMorris

Casual Listener

913 Views

2 replies

0 likes

Android
local files
tablet
  • 913 Views
  • 2 replies
  • 0 likes

Superuser Contribution MIUI Global 11.0.3 - Xiaomi Redmi Note 9S

My device is not compatible with the last version of Spotify. Why?. What can I do? I´m premium but with this problem, I guess gonna have to un subscribe to this.

Visitor

My device is not compatible with the last version of Spotify. Why?. What can I do? I´m premium but with this problem, I guess gonna have to un subscribe to this.

Elena

Moderator

1799 Views

1 replies

0 likes

xioami miui 11
  • 1799 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify app automatically starts at the same time

Hello,I'm having an issue with my android app on Samsung S20+Everyday, at the same time, spotify starts to play the same playlist.... even if the phone is blocked and I'm not using it.Other devices where spotify is configured (pc and google mini) are...

Visitor

Hello, I'm having an issue with my android app on Samsung S20+ Everyday, at the same time, spotify starts to play the same playlist.... even if the phone  is blocked and I'm not using it. Oth...

Elena

Moderator

4362 Views

1 replies

0 likes

  • 4362 Views
  • 1 replies
  • 0 likes