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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210730 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210730 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561061 Views

78 replies

3 likes

  • 561061 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463010 Views

575 replies

39 likes

Account
Free
  • 463010 Views
  • 575 replies
  • 39 likes

I can't import my music to the app

PlanPremiumCountryMexicoDeviceXiaomi Mi A2Operating SystemAndroid 10 My Question or IssueI've been trying for like a week to import my music to the app but it just keeps saying the message in the imageHe querido importar mi música a la aplicación per...

Newbie

Plan Premium Country Mexico Device Xiaomi Mi A2 Operating System Android 10   My Question or Issue I've been trying for like a week to import my music to the app but it just keeps sayi...

548 Views

0 replies

0 likes

Android 10
import
local files
Local files for Spotify Mobile
  • 548 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Hide this song" too easy to tap

PlanPremiumCountry USA Device( Samsung Galaxy 9)Operating System(Android 10) The "Hide this song" is waaaay too easy to tap. Please move it lower down on the actions list. I've accidentally hit "Hide this song" multiple times since it started showing...

Newbie

  Plan Premium Country USA   Device ( Samsung Galaxy 9) Operating System (Android 10)   The "Hide this song" is waaaay too easy to tap. Please move it lower down on th...

ZIMMERBERG

Visitor

724 Views

2 replies

4 likes

  • 724 Views
  • 2 replies
  • 4 likes

Superuser Contribution Android preview

The Android preview is awesome. But the "Beats Audio" on my HTC One X makes the playback glitchy. Frankly, I don't mind turning it off because I don't want something artificially boosting the bass and making the treble thin and flat, but I thought yo...

Newbie

The Android preview is awesome. But the "Beats Audio" on my HTC One X makes the playback glitchy. Frankly, I don't mind turning it off because I don't want something artificially boosting the bass an...

Katerina

Spotify Legend

2713 Views

1 replies

0 likes

Social & Random
  • 2713 Views
  • 1 replies
  • 0 likes

Spotify connect with android phone

PlanPremiumCountryCanadaDeviceSamsung a50Operating System(Android Oreo My Question or Issuecant get connect to work with any device shown on the network. Am I missing something?

Visitor

  Plan Premium Country Canada Device Samsung a50 Operating System (Android Oreo    My Question or Issue cant get connect to work with any device shown on the network. Am I m...

537 Views

0 replies

2 likes

Connect
  • 537 Views
  • 0 replies
  • 2 likes

Connection Problem

PremiumGermanySony XperiaAndroid Hey Guys,as the Subject already said, I have problems with my connection.First of all, this problem occures only on my mobile phone and not when I use the windows application.Spotify suddenly loaded very long when i s...

Visitor

Premium Germany Sony Xperia Android   Hey Guys, as the Subject already said, I have problems with my connection. First of all, this problem occures only on my mobile phone and not when ...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

liked songs not saving

PlanPremiumCountryUsaDeviceOp5Operating System(Android .) My Question or IssueClicking the heart says 'added to liked songs' but it doesnt fill the heart in white and the songs arent added. How can i fix. Which version introcuded this bug?

Newbie

Plan Premium Country Usa Device Op5 Operating System (Android .)   My Question or Issue Clicking the heart says 'added to liked songs' but it doesnt fill the heart in white and the son...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Spotify has changed my phone's background to the logo on it's own

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Superuser Contribution The infamous "Login but offline" thing again

I have had this issue a couple of times now: Enabled offline mode, some time later (for whatever reason) Spotify logs out. If I try to login again I can't and I get a reminder that the app is offline (even though Username and Password are correct and...

Visitor

I have had this issue a couple of times now: Enabled offline mode, some time later (for whatever reason) Spotify logs out.  If I try to login again I can't and I get a reminder that the app is ...

Elena

Moderator

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Downloaded Songs only play when online

Spotify was working normally until a few days ago. Suddenly the songs I downloaded to my device won't play unless I connect my device to the internet. Spotify works fine on my desktop and my two smartphones. I have already deleted the cache and resta...

Casual Listener

Spotify was working normally until a few days ago. Suddenly the songs I downloaded to my device won't play unless I connect my device to the internet. Spotify works fine on my desktop and my two smar...

calinn

Composer

1294 Views

3 replies

0 likes

  • 1294 Views
  • 3 replies
  • 0 likes

Superuser Contribution Accidently hide songs in liked playlist

PlanFree CountryIndia Device(Redmi Note7s)Operating System(Android) My Question or IssueI've accidentally hide song from lock screen while it was playing from my liked songs, now I've tried several times to unlike and again added in liked songs, but ...

Visitor

Plan Free   Country India   Device (Redmi Note7s) Operating System (Android)   My Question or Issue I've accidentally hide song from lock screen while it was playing from m...

Xenia

Spotify Legend

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to unhide a song from a playlist?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry usa Device(Samsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue There's a new feature that let's you...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country usa   Device (Samsung Galaxy 8 Operating Syste...

Peter

Spotify Legend

2092 Views

3 replies

3 likes

  • 2092 Views
  • 3 replies
  • 3 likes

Spotify plays music itself

Plan - PremiumDevice - Huawei P9Operating System - Android 7 NougatI play music from spotify through a bluetooth headset. Sometimes, when I disconnect the headset, it after some time runs music itself through the phone's speaker like a phone in my po...

Visitor

Plan - Premium Device - Huawei P9 Operating System - Android 7 Nougat I play music from spotify through a bluetooth headset. Sometimes, when I disconnect the headset, it after some time run...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

[Android] Podcasts won't open

PlanPremiumCountryBrazilDeviceSamsung Galaxy J5Operating SystemAndroid 6.0.1 My Question or IssueWhen I go to the podcasts tab in my library it shows that it's empty even though I follow many podcasts, and when I try to look them up in the search tab...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy J5 Operating System Android 6.0.1   My Question or Issue When I go to the podcasts tab in my library it shows that it's empty even tho...

630 Views

0 replies

1 likes

Android
podcast
  • 630 Views
  • 0 replies
  • 1 likes

[Android] casting stops about 10 seconds after starting

PlanFreeCountryUSDevicePixel 3Operating SystemAndroid 10Spotify Versionversion 8.5.56.1186 My Question or IssueAll day today, I've been casting to various Wifi devices around my house and after about 10 seconds, Spotify stops casting. I verified the ...

Visitor

  Plan Free Country US Device Pixel 3 Operating System Android 10 Spotify Version version 8.5.56.1186   My Question or Issue All day today, I've been casting to various Wifi de...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Phone restarts on it's own when I try to open Spotify.

PlanPremiumCountryGreeceDeviceXiaomi Redmi 5 PlusOperating System Android 8.1.0 (Oreo), MIUI Global 11.0.2 My Question or IssueHey, my problem is that I can't open Spotify when I open Spotify my phone restart on its own. I have reinstalled it up to 1...

Visitor

Plan Premium Country Greece Device Xiaomi Redmi 5 Plus Operating System  Android 8.1.0 (Oreo), MIUI Global 11.0.2   My Question or Issue Hey, my problem is that I can't open Spoti...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Liked music auto shuffles

Premium Account CountryMexico DeviceSamsung J7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm a Premium User and always have shuffle turned off, Automix option too, well when i play my liked playlist everything plays as...

Visitor

  Premium Account  Country Mexico  Device Samsung J7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Im a Premium User and always ha...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Solved!! "Go online to see menu" when trying to add a song to the play queue

Since that latest update to my Android phone when I click three dots next to a track on an offline playlist, to select "Add to Up Next", it tells me I have to go online to see the menu. I wondering why I'm paying for a feature, offline playlists, if ...

Music Fan

Since that latest update to my Android phone when I click three dots next to a track on an offline playlist, to select "Add to Up Next", it tells me I have to go online to see the menu.   ...

JadeLWalker

Casual Listener

10896 Views

3 replies

4 likes

  • 10896 Views
  • 3 replies
  • 4 likes

always the same songs from playlist

PlanFreeCountryGermanyDeviceSamsung A6Operating SystemAndroidHi, when I start spotify and want to play my playlist with about 50 songs in it, it always plays the same songs. Even if I add new songs to the list it always plays the same songs. Even in ...

Visitor

Plan Free Country Germany Device Samsung A6 Operating System Android Hi, when I start spotify and want to play my playlist with about 50 songs in it, it always plays the same songs.  Eve...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Log in problem and playback problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was having an issue that spotify would stop during a song, sometimes after 1 song sometimes...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I was ...

410 Views

0 replies

0 likes

internet connection
playback
  • 410 Views
  • 0 replies
  • 0 likes

Local Files

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe need an update that we can do local files directly on mobile phones and tablets instead of...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue We need...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes