Announcements

Play-Bug

Reply
Highlighted

Play-Bug

Visitor

I like to hear my music via bluetooth on my mobile speaker. However since a few days whenever I try to play Music on it all i can hear is the first millisecond and then it pauses. It works properly on my Sonos Play1 and my Pc but my Phone I keep having this bug. 

If anyone else has had this kinda problem please help me fix it because its kinda getting on my nerves.

1 Reply
Highlighted

Re: Play-Bug

Rock Star 11
Rock Star 11

Hey, @Kekipai 
Welcome to Spotify Community and thanks for reaching out here!

Have you already tried a fast reinstallation of the app on your device? Just take a look at this article below to get help about how to do it:

If the issue persists, you can try to perform another modality of reinstallation, that you can clean all data up, and then reinstall the app on your device. Get more information about the Clean Reinstallation here.

 

Let me know how it goes after these troubleshooting suggestions.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS