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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111252 Views

26 replies

3 likes

  • 111252 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223809 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223809 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581033 Views

79 replies

3 likes

  • 581033 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478375 Views

577 replies

40 likes

Account
Free
  • 478375 Views
  • 577 replies
  • 40 likes

Album art not showing on lock screen

PlanPremiumCountryHungaryDeviceSamsung Galaxy s10eOperating SystemAndroid 10 I cleared data and cache, also reinstalled Spotify and restarted the phone. The album art only shows on the first album I play after clearing cache.

Visitor

Plan Premium Country Hungary Device Samsung Galaxy s10e Operating System Android 10   I cleared data and cache, also reinstalled Spotify and restarted the phone. The album art only show...

887 Views

0 replies

1 likes

  • 887 Views
  • 0 replies
  • 1 likes

Superuser Contribution Some videos have gifs

PlanPremiumCountryTurkeyDeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueI know some songs have a gif that is playing instead of the album cover. Some of my friends have but i dont. I have the latest version.

Visitor

Plan Premium Country Turkey Device Samsung Galaxy s10e Operating System Android   My Question or Issue I know some songs have a gif that is playing instead of the album cover. Some of ...

Mario

Spotify Legend

2029 Views

1 replies

0 likes

Gif video
  • 2029 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc

PlanPremiumCountryFrance / Japan DeviceUmidigi A5 Pro Operating SystemAndroid version 9 My Question or Issuespotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc

Visitor

  Plan Premium Country France / Japan   Device Umidigi A5 Pro   Operating System Android version 9   My Question or Issue spotify crashes when you click the 3 dots ...

Ivan

Spotify Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

[Android][Your Library] An Idea to fix an issue from 2014-20**

No matter how many phones i buy, apps i uninstall and reinstall, new accounts to be made. The End product is still the same,A slow app that has many many many feeds on being slow. I EVERYTHING downloaded, and it takes roughly 7-10 minues of LOADING o...

Regular

No matter how many phones i buy, apps i uninstall and reinstall, new accounts to be made. The End product is still the same, A slow app that has many many many feeds on being slow.   I EVERYT...

544 Views

0 replies

0 likes

Android
Your Library
  • 544 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs cut randomly for a second or two

PlanPremiumCountryCanada My Question or IssueIt started a few days ago I believe but got worse. Every now and then the songs cut for a second or two. Sometimes it is every 3-6 seconds, sometimes it is once a song. It sometimes happen durring a song t...

Casual Listener

Plan Premium Country Canada   My Question or Issue It started a few days ago I believe but got worse. Every now and then the songs cut for a second or two. Sometimes it is every 3-6 second...

DexterLittle91

Casual Listener

874 Views

3 replies

0 likes

Premium
  • 874 Views
  • 3 replies
  • 0 likes

Sony Android TV does not show lyrics animore

Plan PremiumCountry DeviceMany, One Sony Android TVOperating SystemAndroid My Question or IssueLyrics had show for months, not anymore

Casual Listener

  Plan Premium Country   Device Many, One Sony Android TV Operating System Android   My Question or Issue Lyrics had show for months, not anymore

776 Views

0 replies

0 likes

Lyrics Sony android tv
  • 776 Views
  • 0 replies
  • 0 likes

Solved!! Problemas com a área de informações

PlanoPremium PaísBrasilDispositivoRedmi note 8 proSistema operacionalAndroid 9 Minha pergunta ou problemaQuando aperto nos três pontinhos de qualquer lugar no aplicativo, seja de uma música ou playlist, o aplicativo trava e não faz mais nada. Então é...

Casual Listener

  Plano Premium  País Brasil Dispositivo Redmi note 8 pro Sistema operacional Android 9   Minha pergunta ou problema Quando aperto nos três pontinhos de qualquer lugar no ap...

user-removed

Not applicable

4786 Views

16 replies

22 likes

  • 4786 Views
  • 16 replies
  • 22 likes

Superuser Contribution Unknown Device can't be logged out

This is the 3rd time i have to change my password and sign out everywhere.there are 2 unknown people in my family premium account and i've successfully kick them out, however the sign out everywhere doesn't log out an unknown device can anyone help m...

Visitor

This is the 3rd time i have to change my password and sign out everywhere. there are 2 unknown people in my family premium account and i've successfully kick them out, however the sign out everywher...

Elena

Moderator

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Waze (and Android Auto / Maps) connections intermittent

PlanPremiumCountryThailand (also Europe)DeviceAndroid car head unit Generic Operating SystemAndroid 7.1Just purchased an android head unit as I love how spotify and Waze (or Android Auto) integrates using my phone as a GPS.. Android unit appears to w...

Regular

Plan Premium Country Thailand (also Europe) Device Android car head unit Generic  Operating System Android 7.1 Just purchased an android head unit as I love how spotify and Waze (or An...

1271 Views

0 replies

0 likes

  • 1271 Views
  • 0 replies
  • 0 likes

Last.fm no longer scrobbling?

PlanPremiumCountryUSA DeviceLaptop/Pixel 4Operating SystemAndroid 10/Windows 10 My Question or IssueNoticed after updating yesterday my last.fm account is no longer scrobbling. Losing this feature would devastate me as I have almost 15 years of data....

Newbie

Plan Premium Country USA   Device Laptop/Pixel 4 Operating System Android 10/Windows 10   My Question or Issue Noticed after updating yesterday my last.fm account is no longer sc...

SchwaSchlü

Casual Listener

897 Views

2 replies

3 likes

  • 897 Views
  • 2 replies
  • 3 likes

Superuser Contribution See more button is unresponsive so I cannot see individual songs in an album

Spoiler (Highlight to read) PlanFreeCountryUnited StatesDeviceMotorola G5+Operating SystemAndriod 8.1.0 My Question or IssueI have been trying to contact someone or make a post about a problem for 2 weeks but nobody has helped me. Spotify's poor cust...

Regular

  Plan Free Country United States Device Motorola G5+ Operating System Andriod 8.1.0   My Question or Issue I have been trying to contact someone or make a post about a problem f...

Elena

Moderator

1951 Views

1 replies

3 likes

Samsung
  • 1951 Views
  • 1 replies
  • 3 likes

Superuser Contribution No Sound in Android TV

PlanPremiumCountry DeviceMi TV Operating SystemAndroid 9 hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playing more and not being able to control properly. uninstall TV Reboot and back on TV s...

Casual Listener

Plan Premium Country   Device Mi TV  Operating System Android 9   hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playi...

Elena

Moderator

1080 Views

1 replies

0 likes

No Sound on Android TV
  • 1080 Views
  • 1 replies
  • 0 likes

Fire HD 8 for Kids - Spotify music randomly stops playing

I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button. *Power saving mode has been turned off already, and all of t...

Casual Listener

I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button.   ...

rheggy_uy

Casual Listener

2410 Views

4 replies

1 likes

Android
Fire hd 8
Spotify music
spotify stops playing
Troubleshooting
  • 2410 Views
  • 4 replies
  • 1 likes

Solved!! Fire tv

All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.

Regular

All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.

Billy-J

Spotify Star

2254 Views

10 replies

1 likes

  • 2254 Views
  • 10 replies
  • 1 likes

Superuser Contribution What is the wake word for the voice control feature?

What is the wake word for voice control? The legal notice mentions a wake word, but I can't find any information about it. It would seem silly to implement a voice control feature that requires a long press on the screen to activate. I am hoping to s...

Newbie

What is the wake word for voice control? The legal notice mentions a wake word, but I can't find any information about it. It would seem silly to implement a voice control feature that requires a lon...

Galarkin-us

Visitor

4008 Views

4 replies

5 likes

  • 4008 Views
  • 4 replies
  • 5 likes

Superuser Contribution Bluetooth car controls stopped working [Kenwood]

PlanPremiumCountryDenmarkDeviceOnePlus 6TOperating SystemAndroid 9.0.0 My Question or IssueAfter the recent updates i have issues skipping songs, play/pause ect. using my cars headunit, which is a Kenwood DDX4017BT.Sometimes after closing and opening...

Casual Listener

Plan Premium Country Denmark Device OnePlus 6T Operating System Android 9.0.0   My Question or Issue After the recent updates i have issues skipping songs, play/pause ect. using my car...

anttosuhonen

Visitor

9835 Views

10 replies

3 likes

  • 9835 Views
  • 10 replies
  • 3 likes

How be a betatester?

This is my ask, how i can be a betatester?

Regular

This is my ask, how i can be a betatester?

LatentTwist

Music Fan

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Spotify auto-starting when i close a call

Spotify app is close in my phone. I make a call with my bluetooth headphones.When the call ends automatically start spotify and playing music!!I have to stop the music.. and close spotify always.Someone have the same problem and any resolution to sol...

Visitor

Spotify app is close in my phone. I make a call with my bluetooth headphones. When the call ends automatically start spotify and playing music!! I have to stop the music.. and close spotify al...

680 Views

0 replies

0 likes

auto
bluetooth
start
  • 680 Views
  • 0 replies
  • 0 likes

[Android][Other] Spotify freezes Sony android tv

Hi there,I've a Sony Bravia X8500F and I use Spotify constantly for hours every day.The issue is that, every day, after few hours of listening, Spotify starts to freeze and then freezes the whole TV, remote doesn't work anymore, I can only unplug the...

Casual Listener

Hi there, I've a Sony Bravia X8500F and I use Spotify constantly for hours every day. The issue is that, every day, after few hours of listening, Spotify starts to freeze and then freezes the whole...

ebsc

Newbie

3840 Views

7 replies

17 likes

Android
Other
  • 3840 Views
  • 7 replies
  • 17 likes

No sound on Nvidia Shield since 1.29.0

Hello,Since the Android TV version Nvidia Shield impossible to play a spotify sound.Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield1.29.01.30.01.31.0Require to remain in version 1.20.0 Premium Device...

Newbie

Hello, Since the Android TV version Nvidia Shield impossible to play a spotify sound. Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield 1.29.0 1.3...

1178 Views

0 replies

0 likes

Android TV
  • 1178 Views
  • 0 replies
  • 0 likes