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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118755 Views

27 replies

4 likes

  • 118755 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239512 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239512 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600370 Views

79 replies

3 likes

  • 600370 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492874 Views

581 replies

42 likes

Account
Free
  • 492874 Views
  • 581 replies
  • 42 likes

Retrieve Lost Playlists from phone

Hi, I've been using my wife's (we've recently split up) family account for a year or so but she has deleted her account. I had 1000's of songs in my playlists which were downloaded to my phone so that I could listen to them when offline. If I create ...

Casual Listener

Hi,    I've been using my wife's (we've recently split up) family account for a year or so but she has deleted her account. I had 1000's of songs in my playlists which were downloaded to ...

skroon19

Composer

928 Views

4 replies

0 likes

  • 928 Views
  • 4 replies
  • 0 likes

Android bug landscape mode

PremiumGreece Huawei Mate 20 ProAndroid 10 I found a reproducible bug on the Android version of the app, when you are on landscape mode and click on the now playing bar on the bottom, your library becomes either totally empty or has just 1 playlist s...

Visitor

Premium Greece   Huawei Mate 20 Pro Android 10   I found a reproducible bug on the Android version of the app, when you are on landscape mode and click on the now playing bar on the b...

user-removed

Not applicable

798 Views

2 replies

0 likes

  • 798 Views
  • 2 replies
  • 0 likes

Widget

Spoiler (Highlight to read) PlanPremiumCountryGermanySamsung Galaxy S9+ My Question or IssueI had the widget working on my Homescreen but as i moved spotify to my sd card it disappeard and i cant found it anymore in the widgets menu

Visitor

  Plan Premium Country Germany Samsung Galaxy S9+   My Question or Issue I had the widget working on my Homescreen but as i moved spotify to my sd card it disappeard and i cant foun...

skroon19

Composer

668 Views

1 replies

1 likes

  • 668 Views
  • 1 replies
  • 1 likes

Can't sync local files to android

PlanPremiumCountrySpainDevicePC / Phone (Realme X2 Pro)Operating SystemWindows 10 / Realme UI 1.0 (Android 10 with May security patch) My Question or IssueMy local files won't sync, I can play them in my PC but the won't play on my phone if I try to ...

Newbie

Plan Premium Country Spain Device PC / Phone (Realme X2 Pro) Operating System Windows 10 / Realme UI 1.0 (Android 10 with May security patch)   My Question or Issue My local files won'...

user-removed

Not applicable

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume slider on tablet will not link to the slider on the spotify app

PlanPremiumCountryCanadaDeviceGeneric car tabletOperating SystemAndroid 9 My Question or IssueHello there I am noticing an issue with the in app volume slider. It is on the connect page but while listening on a local device. I notice when I am on my ...

Casual Listener

Plan Premium Country Canada Device Generic car tablet Operating System Android 9   My Question or Issue Hello there I am noticing an issue with the in app volume slider. It is on the c...

Ivan

Spotify Legend

920 Views

3 replies

0 likes

Help
support
  • 920 Views
  • 3 replies
  • 0 likes

after login black screen

PlanPremiumCountryBelgiumDeviceRedMi Note 4Operating SystemAndroid Nougat My Question or IssueI just went premium family and now after login I see the green logo and then nothing, just a black screen

Visitor

Plan Premium Country Belgium Device RedMi Note 4 Operating System Android Nougat   My Question or Issue I just went premium family and now after login I see the green logo and then not...

skroon19

Composer

894 Views

1 replies

0 likes

  • 894 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why did spotify remove 'Appears On' feature?

CountryGermanyDeviceLG V30+Operating SystemAndroid version 8.0.0 My Question or IssueSince few months ago, 'appears on' feature was removed. I contacted spotify customer service on twitter. I was told the problem was on my device or account. But it w...

Visitor

Country Germany Device LG V30+ Operating System Android version 8.0.0   My Question or Issue Since few months ago, 'appears on' feature was removed. I contacted spotify customer service ...

Ivan

Spotify Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs aren't showing up on phone

PlanPremiumCountryUSDevice(Samsung Galaxy S8+) My Question or IssueMy liked songs aren't showing up on my phone anymore but they show up on my desktop app. When I go to liked songs it says "your liked songs will appear here." I've tried deleting cach...

Newbie

Plan Premium Country US Device (Samsung Galaxy S8+)   My Question or Issue My liked songs aren't showing up on my phone anymore but they show up on my desktop app. When I go to liked son...

Elena

Moderator

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Unable to listen to music while in call after recent update in May

PlanPremiumCountryUSADeviceS9Operating SystemAndroid My Question or IssueThe recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. The sole reason why I purchased spotify was the ability to listen to music wh...

Casual Listener

Plan Premium Country USA Device S9 Operating System Android   My Question or Issue The recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. T...

Rolando5226

Visitor

1461 Views

3 replies

3 likes

  • 1461 Views
  • 3 replies
  • 3 likes

STOP REPEATING SELECTED SONGS!!

You need to stop playing a selected song twice! If I click on a song I want to hear it once then the radio. I'm not sure why you started making it play twice then start the radio but it's definitely my biggest complaint. I love Spotify but this needs...

Visitor

You need to stop playing a selected song twice! If I click on a song I want to hear it once then the radio. I'm not sure why you started making it play twice then start the radio but it's definitely ...

495 Views

0 replies

0 likes

Android
Search
  • 495 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Im listening to a playlist and a song just pops in

I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and I was hearing the songs and then suddenly one I did...

Casual Listener

I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and ...

Mario

Spotify Legend

833 Views

3 replies

0 likes

  • 833 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queue Display Error

PlanPremium COUNTRY Ireland Device(Huawei P30 Pro)Operating System(Android 9.) My Question or Issue I'm experiencing a constant error on queue display when swiping songs from play list into the queue. The song swiped in duplicates in the display and ...

Newbie

  Plan Premium   COUNTRY  Ireland   Device (Huawei P30 Pro) Operating System (Android 9.)   My Question or Issue   I'm experiencing a constant error on que...

Elena

Moderator

580 Views

1 replies

0 likes

Queue display
  • 580 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starts automatically planning music

PlanPremiumCountryGermanyDeviceHuawai P10 liteOperating SystemAndroid 8.0.0App Version8.5.59.1137 My IssueAs of today, my smartphone has been playing music in Spotify, although I didn't start it consciously. I stopped the Spotify app and after a shor...

Casual Listener

Plan Premium Country Germany Device Huawai P10 lite Operating System Android 8.0.0 App Version 8.5.59.1137   My Issue As of today, my smartphone has been playing music in Spotify, al...

codesport

Casual Listener

786 Views

2 replies

0 likes

Android
  • 786 Views
  • 2 replies
  • 0 likes

Downloading same(?) tracks EVERY TIME?!

Every time I open Spotify on my phone, it starts downloading songs. And it is always either 121 or somewhere around 173. Why? Even when I haven't added new music in ages, it is still doing this. Seriously. WHY? Help

Casual Listener

Every time I open Spotify on my phone, it starts downloading songs. And it is always either 121 or somewhere around 173. Why? Even when I haven't added new music in ages, it is still doing this. Seri...

kefelfy

Casual Listener

771 Views

1 replies

1 likes

Mobile
Other
  • 771 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot add songs to playlist via search

PlanFreeCountryNLDeviceSamsung Galaxy s10Operating SystemAndroid 10 My Question or IssueHi, Today I've decided to try out Spotify but my immediate impression wasn't great. I tried to create a playlist but when attempting to add a song (after clicking...

Visitor

Plan Free Country NL Device Samsung Galaxy s10 Operating System Android 10   My Question or Issue Hi,  Today I've decided to try out Spotify but my immediate impression wasn't gr...

Ivan

Spotify Legend

842 Views

1 replies

0 likes

Android
Search
  • 842 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify keeps crashing when downloading audiobooks

PlanPremiumCountryGermany DeviceViewOperating SystemAndroid 7.1.2 My Question or IssueI have been listening to audiobooks on Spotify for quite some time and never had a problem until recently. Spotify keeps crashing when I try to download the audiobo...

Visitor

Plan Premium Country Germany   Device View Operating System Android 7.1.2   My Question or Issue I have been listening to audiobooks on Spotify for quite some time and never had ...

Ivan

Spotify Legend

1056 Views

1 replies

0 likes

  • 1056 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops or changes songs continuesly without touching buttons or goes to google assistance while headp

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does my phone starts and forwards to another song while headphones are in or it will conn...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why doe...

Mario

Spotify Legend

635 Views

1 replies

0 likes

Not sure
  • 635 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify stops after 10 min

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify stops after 10 min. Three different phones. Three different Androids. Three different...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

Mario

Spotify Legend

863 Views

1 replies

1 likes

  • 863 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloading

PremiumCountry UK Moto G8+Operating Android Hi, can I download from Spotify to either my Android phone, or my Windows 10 Laptop, and, if so, how?Thanks,

Visitor

Premium Country  UK   Moto G8+ Operating Android   Hi, can I download from Spotify to either my Android phone, or my Windows 10 Lap top, and, if so, how? Thanks,   &nbsp...

Elena

Moderator

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Auto]: Spotify turns on offline mode

Plan: PremiumCountry: Poland Device: OnePlus 6Operating System: Android 10 [Android Auto]: Spotify turns on offline mode Hey, When I connect my phone via USB to my car computer that uses Android Auto, Spotify uses offline mode instead of online [the ...

Visitor

Plan: Premium Country: Poland   Device: OnePlus 6 Operating System: Android 10   [Android Auto]: Spotify turns on offline mode   Hey,   When I connect my phone...

Elena

Moderator

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes