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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUSADeviceGalaxy S8Operating SystemAndroid My Question or IssueMy app keeps crashing mid song every single time I play music. I have to close the app and re-launch again. It does it almost every time I switch playlist. It started hap...
Plan Premium Country USA Device Galaxy S8 Operating System Android My Question or Issue My app keeps crashing mid song every single time I play music. I have to close the app...
Spotify Star
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1 replies
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PlanPremiumCountry DeviceSamsung Galaxy 9+ My Question or IssueSharing songs, albums, or podcasts will instead open the camera instead of the track appearing on the story editor. Like another user before me, I tried reinstallation of both apps, which...
Plan Premium Country Device Samsung Galaxy 9+ My Question or Issue Sharing songs, albums, or podcasts will instead open the camera instead of the track appearing on the story e...
Community Legend
465 Views
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Hello,Spotify has worked fine for years, but over the past few months I've started seeing the "No Internet connection available" message much more consistently despite having both a cell and wifi connection (I'm posting from that phone right now with...
Hello, Spotify has worked fine for years, but over the past few months I've started seeing the "No Internet connection available" message much more consistently despite having both a cell and wifi c...
473 Views
0 replies
4 likes
I recently installed Spotify through my Facebook account and I can't share music on IG stories. I can do it on all the other options except IG stories. After choosing IG stories, it goes straight to the camera on IG but the screen in black and I can'...
I recently installed Spotify through my Facebook account and I can't share music on IG stories. I can do it on all the other options except IG stories. After choosing IG stories, it goes str...
Community Legend
1716 Views
3 replies
7 likes
Plan Premium Country Turkey Device Samsung Galaxy J8 My Question or Issue I made a queue with over 30+ songs and I kept adding as I was listening. I closed the app, came back like half an hour later to listen to music and my last played/paused song w...
Plan Premium Country Turkey Device Samsung Galaxy J8 My Question or Issue I made a queue with over 30+ songs and I kept adding as I was listening. I closed the app, came back l...
Spotify Star
684 Views
1 replies
1 likes
PlanPremiumCountryChileDeviceHuawei P30 LiteOperating SystemAndroid 9 Emui 9.1.0 My Question or IssueCuando quiero compartir lo que escucho a través de la app Spotify a Instagram, no me deja. Automáticamente aparece la opción de cámara pero con un fo...
Plan Premium Country Chile Device Huawei P30 Lite Operating System Android 9 Emui 9.1.0 My Question or Issue Cuando quiero compartir lo que escucho a través de la app Spotify...
Community Legend
3955 Views
2 replies
1 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9Operating Systemandroid 8.0.0 My Question or IssueHello, Right after upgrading to Premium, all of the like/dislike buttons disappeared from the playlist view mode. It was quite convenient to skim thro...
Plan Premium Country Australia Device Samsung Galaxy S9 Operating System android 8.0.0 My Question or Issue Hello, Right after upgrading to Premium, all of the like/dislike ...
Spotify Legend
447 Views
2 replies
0 likes
I've been meaning to troubleshoot this for some time now and finally have had enough of it. It seems like that Spotify Premium has become pretty unbearable at times when trying to do simple things like play an album or view an album. When I click on ...
I've been meaning to troubleshoot this for some time now and finally have had enough of it. It seems like that Spotify Premium has become pretty unbearable at times when trying to do simple things li...
446 Views
0 replies
1 likes
PlanFamily PremiumCountryGreeceDeviceLg G6Operating SystemAndroid 9, Stock, No root My Question or Issue Hello there!I have been noticing a weird issue. I have like ~2500 songs downloaded. Everytime i reboot my phone they just dissapear. The songs ar...
Plan Family Premium Country Greece Device Lg G6 Operating System Android 9, Stock, No root My Question or Issue Hello there! I have been noticing a weird issue. I have like ...
517 Views
0 replies
0 likes
PlanPremiumCountrySingapore DeviceSamsung Galaxy Note 10 +Operating SystemAndroid 9 My Question or IssueCant share music to instagran stories
Plan Premium Country Singapore Device Samsung Galaxy Note 10 + Operating System Android 9 My Question or Issue Cant share music to instagran stories
447 Views
0 replies
5 likes
PlanPremiumCountryItalyDeviceHuawei P10 liteOperating SystemAndroid My Question or IssueI cannot share Spotify Music on Instagram. When I press the "share on instagram" option, instagram shows me this screen:
Plan Premium Country Italy Device Huawei P10 lite Operating System Android My Question or Issue I cannot share Spotify Music on Instagram. When I press the "share on in...
Community Legend
1747 Views
5 replies
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PlanPremiumCountryItalyDeviceHonor View 10Operating SystemAndroid Oreo My Question or IssueHi everyone,I'm trying to use a specific spotify playlist (a daily news podcast) as my alarm using the Google clock app feature.However, spotify always plays t...
Plan Premium Country Italy Device Honor View 10 Operating System Android Oreo My Question or Issue Hi everyone, I'm trying to use a specific spotify playlist (a daily news pod...
510 Views
0 replies
2 likes
PlanPremiumDeviceOnePlus 7 Pro MclarenOperating SystemAndroid 10 My Question or IssueI just recently upgraded to the OnePlus 7 Pro Mclaren Edition phone, tried using Spotify in my car through Bluetooth, which is a 2016 Subaru Crosstrek, and now the s...
Plan Premium Device OnePlus 7 Pro Mclaren Operating System Android 10 My Question or Issue I just recently upgraded to the OnePlus 7 Pro Mclaren Edition phone, tried using Spotify...
1113 Views
0 replies
0 likes
PlanPremiumCountryNl DeviceOneplus6Operating SystemAndroid My Question or IssueI have the problem that Spotify tells me I'm offline while I'm on WiFi. Soft reboot doesn't work. A reinstall did help but the problem repeated in less than a couple of da...
Plan Premium Country Nl Device Oneplus6 Operating System Android My Question or Issue I have the problem that Spotify tells me I'm offline while I'm on WiFi. Soft re...
511 Views
0 replies
0 likes
PlanPremiumCountryUS Operating System(Android Q ) My Question or Issue I can't find the "canvas" feature at all. Neither is it enabled, and nor is it in settings. I even tried logging in again.
Plan Premium Country US Operating System (Android Q ) My Question or Issue I can't find the "canvas" feature at all. Neither is it enabled, and nor is it in settings. I...
651 Views
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1 likes
Buenas tardes !He comprado el realme 5 pro de 8Gb/128Viene con color 6 de firmwareAl emplear whatsapp me da fallos la reproducción de Spotify y no logro ver por qué puede ser. Al enviar mensajes se para la música unos 5 segundos, y de manera aleatori...
Buenas tardes ! He comprado el realme 5 pro de 8Gb/128 Viene con color 6 de firmware Al emplear whatsapp me da fallos la reproducción de Spotify y no logro ver por qué puede ser. Al enviar mensaje...
880 Views
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0 likes
PlanPremiumCountryCanadaDevice(iPhone 6s, Asus laptop)Operating System(iOS 10, Windows 10) My Question or IssueMy music keeps pausing randomly whenever the app is connected to the internet. I have already tried:1) logging out from all devices and rel...
Plan Premium Country Canada Device (iPhone 6s, Asus laptop) Operating System (iOS 10, Windows 10) My Question or Issue My music keeps pausing randomly whenever the app is connected t...
299 Views
0 replies
0 likes
PlanSpotify PremiumProvidert-mobile unlimitedCountryNetherlandsDeviceNokia 8Operating SystemAndroid 9, latest android security patchApp version8.5.33.831 My Question or IssueThe no internet detected message repeatedly keeps popping up during the day ...
Plan Spotify Premium Provider t-mobile unlimited Country Netherlands Device Nokia 8 Operating System Android 9, latest android security patch App version 8.5.33.831 My Question or...
Casual Listener
607 Views
2 replies
1 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S10 My Question or IssueThere are times that when my phone screen is off, the music will pause. Turning the screen back on resumes the song, but it will pause again as soon as the screen fades to black. I'...
Plan Premium Country Canada Device Samsung Galaxy S10 My Question or Issue There are times that when my phone screen is off, the music will pause. Turning the screen back on re...
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PlanPremiumCountryMexico DeviceHisense F24Operating SystemAndroid Nougat (7.0) My Question or Issuehi since a few weeks my spotify app isn't loading the covers properly how can i solve this? i haven't seen anyone else with this problem besides a frie...
Plan Premium Country Mexico Device Hisense F24 Operating System Android Nougat (7.0) My Question or Issue hi since a few weeks my spotify app isn't loading the covers...
Not applicable
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