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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6883 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Porque no se actualiza Nuevos lanzamientos y albumes

Estas semanas me e dado cuenta que no se actualiza esa categoría que muestra los nuevos lanzamientos y álbumes nuevos que van agregando. Ya que en el spotify de un compañero si se le actualiza en el mio no. Ya e intentado desinstalarlo y volverlo a i...

Regular

Estas semanas me e dado cuenta que no se actualiza esa categoría que muestra los nuevos lanzamientos y álbumes nuevos que van agregando. Ya que en el spotify de un compañero si se le actualiza en el ...

gaboyx

Visitor

2932 Views

14 replies

0 likes

bug
NEW ALBUMS
Nuevos lanzamientos
problem
  • 2932 Views
  • 14 replies
  • 0 likes

Bug: Back button is available on phone but does not show up on Android Watch and other devices

Plan PremiumCountryUSDeviceMotorola G7, Moto 360 2nd Gen (Watch), Sennheiser PXC 550 (Wireless Headphones)Operating SystemAndroid 9.0 My Question or IssueBack button is visible and works on my cellphone while listening to PLAYLIST RADIO but it is not...

Visitor

Plan  Premium Country US Device Motorola G7, Moto 360 2nd Gen (Watch), Sennheiser PXC 550 (Wireless Headphones) Operating System Android 9.0   My Question or Issue Back button is ...

DanielTham

Composer

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Escuchar lo mismo en dos equipos

Les cuento quiero escuchar la misma música en 2 equipos adheridos a mi plan familiar, la idea es hacerlo a distancia pero que se coordine para escuchar lo mismo. Ej: escuchar lo mismo al momento de ir a dormir.

Visitor

Les cuento quiero escuchar la misma música en 2 equipos adheridos a mi plan familiar, la idea es hacerlo a distancia pero que se coordine para escuchar lo mismo.   Ej: escuchar lo mismo al mom...

Bittencourt

Spotify Star

645 Views

1 replies

0 likes

larga distancia
musica similar
unidos
  • 645 Views
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Superuser Contribution Add To Homescreen Inconsistent

PlanPremium/FamilyCountryU.S.Device(Samsung Galaxy Tab A 7")Operating System(Android) My Question or IssueMy issue is that this feature has been acting inconsistently, for a while, now. At first, after working fine, it started making some of my playl...

Roadie

Plan Premium/Family Country U.S. Device (Samsung Galaxy Tab A 7") Operating System (Android)   My Question or Issue My issue is that this feature has been acting inconsistently, for a ...

Peter

Spotify Legend

908 Views

1 replies

0 likes

buttons
Homescreen icons
  • 908 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable album art on lock screen

Can't find out how to turn off the album art on my lock screen.PlanPremiumCountryU.S.DevicePixel 3 & Oneplus 7t proOperating SystemAndroid 10 My Question or IssueCan't find out how to turn off the album art on my lock screen.

Casual Listener

Can't find out how to turn off the album art on my lock screen. Plan Premium Country U.S. Device Pixel 3 & Oneplus 7t pro Operating System Android 10   My Question or Issue Can't ...

Peter

Spotify Legend

2305 Views

1 replies

1 likes

  • 2305 Views
  • 1 replies
  • 1 likes

Superuser Contribution Loading is ruler slow

PlanPremiumCountryUSADeviceNote 8Operating SystemAndroid 9 My Question or IssueWhen I want to open an album or artist I'll tap it then it take a few seconds before it opens and during that time I can't pause or anything

Visitor

Plan Premium Country USA Device Note 8 Operating System Android 9   My Question or Issue When I want to open an album or artist I'll tap it then it take a few seconds before it opens...

Mario

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play downloaded songs

PlanPremiumCountryColombiaDeviceMoto E4 PlusOperating SystemAndroid Nougat My Question or IssueHi, I'm having trouble with my downloaded songs on my phone. I've tried many times to download the songs that I've liked and it works at first, for the fir...

Visitor

Plan Premium Country Colombia Device Moto E4 Plus Operating System Android Nougat   My Question or Issue Hi, I'm having trouble with my downloaded songs on my phone. I've tried many ti...

Petya

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I browse downloaded music?

My downloads are sometimes listed on my home page, but not all the time. How can I browse only downloaded music?

Casual Listener

My downloads are sometimes listed on my home page, but not all the time.  How can I browse only downloaded music?

Mario

Spotify Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to see all playlists I have created?

I want to filter my playlists so that I can easily see only the playlists that I have created. How can I do this?

Casual Listener

I want to filter my playlists so that I can easily see only the playlists that I have created. How can I do this?

mikemusic

Newbie

15327 Views

7 replies

10 likes

  • 15327 Views
  • 7 replies
  • 10 likes

Superuser Contribution Spotify finding downloaded music after a phone reset

PlanPremiumCountryAustraliaDeviceSamsung A20, S10+Operating SystemAndroid My Question or IssueSpotify, please fix this issue. There should be no reason technically why this can't be achieved, surely! Not everyone has access to wi-fi and in my case, I...

Music Fan

Plan Premium Country Australia Device Samsung A20, S10+ Operating System Android   My Question or Issue Spotify, please fix this issue. There should be no reason technically why this c...

Peter

Spotify Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

I can't share Instagram stories.

PlanPremiumCountry DeviceXIAOMI MI 5SOperating SystemANDROID 8 My Question or Issue I cant share Instagram stories. Its been 5 days , please help me.

Visitor

Plan Premium Country   Device XIAOMI MI 5S Operating System ANDROID 8   My Question or Issue  I cant share Instagram stories. Its been 5 days , please help me.  

Emilia_8

Community Legend

443 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Some playlist doesn't show for adding to playlist

I have the latest version available on Google Play (8.5.33.831). When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new song to. (see images below) PlanPremiumCountrySwedenDeviceOn...

Casual Listener

I have the latest version available on Google Play (8.5.33.831).  When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new son...

Peter

Spotify Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

I can't share songs on my instagram story.

PlanFreeCountryMalaysiaDeviceSamsung A30Operating SystemAndroid My Question or IssueI have the share button in spotify but after I click on it, it just brings me to the default add story page and shows a black screen where I can't share any of my son...

Visitor

  Plan Free Country Malaysia Device Samsung A30 Operating System Android   My Question or Issue I have the share button in spotify but after I click on it, it just brings me to t...

Emilia_8

Community Legend

717 Views

1 replies

1 likes

  • 717 Views
  • 1 replies
  • 1 likes

Sharing songs to Insta story not working

PlanPremiumCountryUnited KingdomDeviceXiaomi mi A3Operating SystemAndroidMy Question or IssueSharing Spotify songs into Instagram stories has stopped working all of a sudden. Tried reinstalling Instagram and clearing Instagram cache. Nothing worked. ...

Visitor

  Plan Premium Country United Kingdom Device Xiaomi mi A3 Operating System Android My Question or Issue Sharing Spotify songs into Instagram stories has stopped working all of a sudden...

Emilia_8

Community Legend

763 Views

1 replies

4 likes

  • 763 Views
  • 1 replies
  • 4 likes

Superuser Contribution Issues with connection and always being offline

Plan - family premiumCountry - UK DeviceSamsung Note 10+ 5GOperating SystemAndroid version 9. My Question or Issuespotify is always offline so I can never search or play new music. Getting very annoying now as I have to either reinstall app or delete...

Newbie

Plan - family premium Country - UK   Device Samsung Note 10+ 5G Operating System Android version 9.    My Question or Issue spotify is always offline so I can never search or ...

Muzzt

Casual Listener

1159 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Superuser Contribution Spotify can't connect to internet after leaving WiFi

PlanPremiumCountryUSDeviceNote 10+Operating SystemAndroid 9 My Question or IssueEvery time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force close it and reopen it. I have perfect internet connection in other apps, it'...

Regular

Plan Premium Country US Device Note 10+ Operating System Android 9   My Question or Issue Every time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force c...

Peter

Spotify Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there a way to shuffle across all downloaded playlists while on Android Auto?

I'm testing out a Spotify family plan and I'm finding its features rather lackluster for my use case. I want to pick a bunch of artists I like, download all the songs to my phone, and then when using Android Auto shuffle across all that local music. ...

Casual Listener

I'm testing out a Spotify family plan and I'm finding its features rather lackluster for my use case. I want to pick a bunch of artists I like, download all the songs to my phone, and then when using...

Peter

Spotify Legend

938 Views

3 replies

0 likes

  • 938 Views
  • 3 replies
  • 0 likes

Superuser Contribution No internet connection available - glitchy after switching connections

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or IssueI've been finding that Spotify (seemingly) randomly doesn't start playing between when I'm in my car and at home. I've since realised it's when I'm swi...

Music Fan

Plan Premium Country Australia Device Samsung Galaxy S9+ Operating System Android Pie   My Question or Issue I've been finding that Spotify (seemingly) randomly doesn't start playing b...

Peter

Spotify Legend

538 Views

2 replies

1 likes

  • 538 Views
  • 2 replies
  • 1 likes

Superuser Contribution Share to Instagram not working

PlanPremiumCountryCanadaDeviceLG G6Huawei GR4Samsung Galaxy Note 4Huawei Y6Cheap Acer tablet Operating SystemMultiple Android versions My Question or IssueShare to Instagram is simply not working on any of my Android devices. When I click the share t...

Newbie

Plan Premium Country Canada Device LG G6 Huawei GR4 Samsung Galaxy Note 4 Huawei Y6 Cheap Acer tablet   Operating System Multiple Android versions   My Question or Issue Shar...

Peter

Spotify Legend

442 Views

1 replies

3 likes

  • 442 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify logs out and locks you out

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy A6Operating SystemAndroid My Question or IssueI have about 5,000+ songs I downloaded for offline use. However, after I restarted my phone, I found that Spotify has logged me out. When I try to log bac...

Visitor

Plan Premium Country Philippines Device Samsung Galaxy A6 Operating System Android   My Question or Issue I have about 5,000+ songs I downloaded for offline use. However, after I resta...

Peter

Spotify Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes