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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 839735 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 839735 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13611 Views
  • 1 replies
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  • 13611 Views
  • 1 replies
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Spotify Android Playlist URIs are broken

PlanPremiumCountry DeviceSamsung J5 / Dell Inspiron I5Operating SystemAndroid 8.1.0 / Samsung Experience 9.5 My Question or IssueUsing my Android phone I have been trying to access Playlists using Playlist URIs. This includes my playlists and spotify...

  • Casual Listener
  •   Plan Premium Country   Device Samsung J5 / Dell Inspiron I5 Operating System Android 8.1.0 / Samsung Experience 9.5   My Question or Issue Using my Android phone I have be...
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  • 271 Views
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Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

  • Gig Goer
  • Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the...
  • Jᴀᴄᴋ
  • Roadie
  • 630 Views
  • 5 replies
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  • 630 Views
  • 5 replies
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URI and NFC

Hey all! I am trying to set NFC tag in my car to open a playlist where all my song are on my phone (galasy S9+ with latest PI version). It did worked for about 5min. Now if I scan the tag, it just open spotify on a blank page with the last song playe...

  • Newbie
  • Hey all! I am trying to set NFC tag in my car to open a playlist where all my song are on my phone (galasy S9+ with latest PI version). It did worked for about 5min. Now if I scan the tag, it just op...
  • b8w0oel_2-5uj
  • Casual Listener
  • 845 Views
  • 1 replies
  • 2 likes
  • 845 Views
  • 1 replies
  • 2 likes

opening songs with URI

PlanPremiumCountryUSA DeviceAndroid Samsung Galaxy S8Operating SystemAndroid My Question or IssueHow can I launch a song with a URI. Currently, when I open a URI link, the spotify app opens, but it does not bring me to the song.

  • Casual Listener
  • Plan Premium Country USA   Device Android Samsung Galaxy S8 Operating System Android   My Question or Issue How can I launch a song with a URI.  Currently, when I open a URI...
  • b8w0oel_2-5uj
  • Casual Listener
  • 310 Views
  • 1 replies
  • 1 likes
  • 310 Views
  • 1 replies
  • 1 likes

Unreliable NFC URI launch for Android

PlanPremiumCountryUSA DeviceSamsung Galaxy II, Moto II, PixelOperating System My Question or IssueSome android phones launch NFC and play tracks without issue. For instance, a Samsung Galaxy II I own works well. On other android devices, the launch f...

  • Casual Listener
  • Plan Premium Country USA   Device Samsung Galaxy II, Moto II, Pixel Operating System     My Question or Issue Some android phones launch NFC and play tracks without issue. &...
  • b8w0oel_2-5uj
  • Casual Listener
  • 496 Views
  • 2 replies
  • 1 likes
  • 496 Views
  • 2 replies
  • 1 likes

Me cobraron dos veces la mensualidad! Que hago para que me reintegren mi dinero?

PlanPremiumCountryCosta Rica DeviceHuawei mate 20 lite Operating SystemAndroid OreoMe cobraron dos veces la mensualidad, que hago? My Question or Issue

  • Newbie
  • Plan Premium Country Costa Rica  Device Huawei mate 20 lite  Operating System Android Oreo Me cobraron dos veces la mensualidad, que hago?  My Question or Issue  
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  • Cobro doble
  • 175 Views
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Problem with imported songs.

PlanPremiumCountryMéxicoDeviceZTE.Operating SystemAndroid. My Question or IssueWhenever I play an imported song I cannot properly listen to it because it sounds like it was on fast forward all the time, I have tried erasing and then dowloading the ap...

  • Newbie
  • Plan Premium Country México Device ZTE. Operating System Android.    My Question or Issue Whenever I play an imported song I cannot properly listen to it because it sounds like it...
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  • 104 Views
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The new interface is TOO SMALL !!!

PlanPremiumDeviceSamsung Galaxy Tab AOperating SystemAndroidMy Question or IssueThe new interface is TOO SMALL :- I need almost glasses to see the times.- Time line is not large enough to cue easily.- Buttons are too small. This interface was made by...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy Tab A Operating System Android My Question or Issue The new interface is TOO SMALL : - I need almost glasses to see the times. - Time line is not large eno...
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  • 134 Views
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Superuser Contribution Trouble with music reproduction / Problemas com a reprodução de músicas

PlanPremiumCountryBrazilDeviceSamsung S9 +Operating SystemAndorid Oreo My Question or IssueA week ago my Spotify starts to play musics that i don't even have in my library.If i'm listening an album, sudenly the music changes for another album from a ...

  • Newbie
  •   Plan Premium Country Brazil Device Samsung S9 + Operating System Andorid Oreo   My Question or Issue A week ago my Spotify starts to play musics that i don't even have in my li...
  • Peter
  • Spotify Legend
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
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Superuser Contribution Kef lsx only forum premium?

PlanFreeCountryNetherlandsDeviceXiaomi mi 8Operating SystemAndroid 8.1.0Question or IssueI have a KEF LSX wifi speakers that worked like a charm with Spotify till last Spotify update done on my Android phone. Now it sais my speakers are only for a pr...

  • Newbie
  • Plan Free Country Netherlands Device Xiaomi mi 8 Operating System Android 8.1.0 Question or Issue I have a KEF LSX wifi speakers that worked like a charm with Spotify till last Spotify upda...
  • Peter
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

"Thumbs up" with google assistant doesn't work

PlanPremiumCountryGermanyDeviceHuawei P10 LiteOperating SystemAndroid Nougat My Question or IssueHi, While listening to radio, when i try to like a song with google assistant by saying "thumbs up", nothing happens. "Thumbs down" does work. I tried to...

  • Newbie
  • Plan Premium Country Germany Device Huawei P10 Lite Operating System Android Nougat   My Question or Issue Hi,   While listening to radio, when i try to like a song with google ...
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  • 176 Views
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Superuser Contribution I can share to Instagram Direct but not through Instagram Stories?

PlanPremiumCountryPhilippinesDeviceSamsung A7 2018Operating SystemAndroid PieMy Question or IssueWhen I tap the share option, the only Instagram option is through Direct Messages. The option to share through story is missing completely. I have alread...

  • Newbie
  • Plan Premium Country Philippines Device Samsung A7 2018 Operating System Android Pie My Question or Issue When I tap the share option, the only Instagram option is through Direct Messages. T...
  • Peter
  • Spotify Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Social] Instagram Share Option

PlanPremiumCountryRomania DeviceHuawei Mate 10 ProOperating SystemAndroid 9 My Question or IssueI am still not able to see the Instagram Share option in the list, I can only send a direct message to someone on Instagram. Is there any ongoing fixing f...

  • Casual Listener
  •   Plan Premium Country Romania  Device Huawei Mate 10 Pro Operating System Android 9   My Question or Issue I am still not able to see the Instagram Share option in the list...
  • Peter
  • Spotify Legend
  • 229 Views
  • 3 replies
  • 0 likes
  • 229 Views
  • 3 replies
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Superuser Contribution Spotify will not recognize phone as offline device

PlanPremium + HuluCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid One UI My Question or Issue Hello, I am brand new to Spotify, I just signed up yesterday on my Windows PC for Spotify premium and downloaded the desktop app. I began download...

  • Casual Listener
  • Plan Premium + Hulu Country USA Device Samsung Galaxy S10 Operating System Android One UI   My Question or Issue   Hello,   I am brand new to Spotify, I just signed up yes...
  • Peter
  • Spotify Legend
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
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Superuser Contribution App Crashing

PlanFreeCountryUnited States DeviceSamsung Galasy S9 My Question or IssueFor about a month now my app has been crashing every time I use it. Doesn't matter if I listen to it on my phone or through bluetooth, it crashes sometimes a few seconds to minu...

  • Newbie
  • Plan Free Country United States   Device Samsung Galasy S9   My Question or Issue For about a month now my app has been crashing every time I use it. Doesn't matter if I listen to ...
  • Peter
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 1 likes
  • 359 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs folder dissapeared

PlanPremiumCountryNew ZealandSamsung galaxy S8+Operating System(Android 9.0 Pie) My Question or IssueThe songs folder has dissapeared from my spotify premium app. I had over 800 songs in there and now it's gone! Is there some way I can find this agai...

  • Newbie
  • Plan Premium Country New Zealand Samsung galaxy S8+ Operating System (Android 9.0 Pie)   My Question or Issue The songs folder has dissapeared from my spotify premium app. I had over 80...
  • Peter
  • Spotify Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Instagram story's icon not found

I'm using Samsung A8,Using the newest spotify (premium) and instagram.However, i can't find the instagram story's icon when i want to share the music. Can you fix it? Already clean the app, uninstall, reinstalled, both of them. And got nothing. Thank...

  • Newbie
  • I'm using Samsung A8, Using the newest spotify (premium) and instagram. However, i can't find the instagram story's icon when i want to share the music. Can you fix it? Already clean the app, unins...
  • 98 Views
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  • 98 Views
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Superuser Contribution Shuffle for Songs

Hi, I don't see the Song button in My Library anymore using an Android device. So I can't set shuffle on for songs, only for artists, albums and playlists. It's rather annoying and I had this feature before. May I have someones advise? PlanPremiumCou...

  • Newbie
  • Hi, I don't see the Song button in My Library anymore using an Android device. So I can't set shuffle on for songs, only for artists, albums and playlists. It's rather annoying and I had this feature...
  • Peter
  • Spotify Legend
  • 219 Views
  • 2 replies
  • 2 likes
  • 219 Views
  • 2 replies
  • 2 likes

Can't save on SD Card

PlanPremiumCountryGermany DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or IssueI am not able to save my downloaded songs to a SD Card for more than a couple of minutes.I tried uninstalling and reinstalling spotify a couple ti...

  • Casual Listener
  • Plan Premium Country Germany  Device Samsung Galaxy S7 Edge Operating System Android 8.0.0   My Question or Issue I am not able to save my downloaded songs to a SD Card for more t...
  • Dan666
  • Newbie
  • 466 Views
  • 1 replies
  • 1 likes
  • 466 Views
  • 1 replies
  • 1 likes

Spotify changing storage slot

PlanPremiumCountryUSDeviceGalaxy S8Operating SystemAndroid 9.0 My Question or IssueSince the last os update spotify is swapping and re downloading my offline library. The library is still on my sd card, but it won't let me manually change the storage...

  • Newbie
  • Plan Premium Country US Device Galaxy S8 Operating System Android 9.0   My Question or Issue Since the last os update spotify is swapping and re downloading my offline library. The lib...
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

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