Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195697 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195697 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537326 Views

78 replies

3 likes

  • 537326 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442449 Views

565 replies

37 likes

Account
Free
  • 442449 Views
  • 565 replies
  • 37 likes

No music videos

PlanFree/PremiumCountryUSA DeviceSamsung a10e Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNo option to play or see music clips for certain songs

Visitor

Plan Free/Premium Country USA    Device Samsung a10e  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue No option to play or see musi...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Storage varies

PlanFreeCountryIndia DeviceHonor 8 liteOperating SystemAndroid oreo My Question or IssueMy friends phone Spotify storage shows 90mb and he is using Spotify more than me ,and my storage for Spotify is 820mb how is this ? ,i am free user i never did do...

Visitor

Plan Free Country India   Device Honor 8 lite Operating System Android oreo   My Question or Issue My friends phone Spotify storage shows 90mb and he is using Spotify more than ...

Lostcowboy

Music Fan

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files greyed out on tablet!

PremiumCountryUKDeviceSamsung Galaxy Tab 4Operating SystemAndroid.My Question or IssueToday I followed the advice on how to add local files to my Spotify playlist on both my computer and my tab. It all works fine on the computer, however as soon as I...

Casual Listener

  Premium Country UK Device Samsung Galaxy Tab 4 Operating System Android. My Question or Issue Today I followed the advice on how to add local files to my Spotify playlist on both my c...

DannehMorris

Casual Listener

733 Views

2 replies

0 likes

Android
local files
tablet
  • 733 Views
  • 2 replies
  • 0 likes

Superuser Contribution MIUI Global 11.0.3 - Xiaomi Redmi Note 9S

My device is not compatible with the last version of Spotify. Why?. What can I do? I´m premium but with this problem, I guess gonna have to un subscribe to this.

Visitor

My device is not compatible with the last version of Spotify. Why?. What can I do? I´m premium but with this problem, I guess gonna have to un subscribe to this.

Elena

Moderator

1717 Views

1 replies

0 likes

xioami miui 11
  • 1717 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify app automatically starts at the same time

Hello,I'm having an issue with my android app on Samsung S20+Everyday, at the same time, spotify starts to play the same playlist.... even if the phone is blocked and I'm not using it.Other devices where spotify is configured (pc and google mini) are...

Visitor

Hello, I'm having an issue with my android app on Samsung S20+ Everyday, at the same time, spotify starts to play the same playlist.... even if the phone  is blocked and I'm not using it. Oth...

Elena

Moderator

4253 Views

1 replies

0 likes

  • 4253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Import files doesn't load

PlanPremiumCountryBrazilDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueWhen I try to import files, it says it might take a few minutes, but I've left it for actual hours and it just never finishes loading. I've tried among o...

Visitor

Plan Premium Country Brazil Device Samsung Galaxy Note 8 Operating System Android 9   My Question or Issue When I try to import files, it says it might take a few minutes, but I've lef...

Ivan

Spotify Legend

895 Views

1 replies

0 likes

imported music
  • 895 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist issues

PlanFreeCountryUsaDeviceNote8 So over the last week I have been having issues adding songs to playlists, if I try to add a song, no notification is given and a lot of times it doesn't show up in the playlist, also, when I try to open an album to add ...

Visitor

Plan Free Country Usa Device Note8   So over the last week I have been having issues adding songs to playlists, if I try to add a song, no notification is given and a lot of times it does...

Ivan

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

How to login in when off line

I usually have my spotify off line to not interfere with other devices on the same wifi (Spotify premium account). Once in a while spotify logs out on a daily basis. When I try to login in, it says I need to go online for that. But obviously I can no...

Casual Listener

I usually have my spotify off line to not interfere with other devices on the same wifi (Spotify premium account). Once in a while spotify logs out on a daily basis.  When I try to login in, it ...

famhop5

Casual Listener

802 Views

2 replies

1 likes

  • 802 Views
  • 2 replies
  • 1 likes

Can't add any song to any playlist

PlanFreeCountryMalaysiaDevicePocophone F1Operating SystemAndroid 10 My Question or IssueI can't add any songs to any of my playlist. I've tried restarting and reinstalling the app, but both methods doesn't work.

Casual Listener

Plan Free Country Malaysia Device Pocophone F1 Operating System Android 10   My Question or Issue I can't add any songs to any of my playlist. I've tried restarting and reinstalling th...

Billy-J

Spotify Star

1511 Views

5 replies

0 likes

Account
Free
Login
Other
  • 1511 Views
  • 5 replies
  • 0 likes

Family Mix song member info not working

PlanPremiumCountryCataloniaDeviceXiaomi mi8Operating SystemAndroid 10My Question or IssueFamília link song info not working, I attach photos, but t'he idea is that when you click on the users pictures it no longer display why the song is un the playl...

Casual Listener

Plan Premium Country Catalonia Device Xiaomi mi8 Operating System Android 10 My Question or Issue Família link song info not working, I attach photos, but t'he idea is that when you click on...

dsm38

Visitor

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Spotify disables bluetooth after every played track.

Hi there folks.When I'm using my bluetooth headphones Spotify turns of my bluetooth after every single track it has played. It's not just kicking out my phones it acctually turns the bluetooth off, so I need to reactivate it manually, then make a new...

Casual Listener

Hi there folks. When I'm using my bluetooth headphones Spotify turns of my bluetooth after every single track it has played. It's not just kicking out my phones it acctually turns the bluetooth of...

willh21

Newbie

5340 Views

25 replies

2 likes

Spotify tech problem
  • 5340 Views
  • 25 replies
  • 2 likes

Superuser Contribution Now Playing Queue keeps resetting

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or IssueEvery time I restart Spotify, the play queue resets to the same songs not to the songs that should come after the last song I played before I closed it...

Casual Listener

Plan Premium Country United States Device Google Pixel 3a Operating System Android 10   My Question or Issue Every time I restart Spotify, the play queue resets to the same songs not t...

Ultimatum21614

Casual Listener

2208 Views

4 replies

0 likes

Now playing
Now Playing Queue
Play queue
queue
  • 2208 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't remove songs from a saved album

PlanPremium My Question or IssueSince the new update I can't remove songs I don't like/don't want to download from an album. Before this baffling update, if I didnt want to download certain songs from an album, like instrumentals or outtakes or alter...

Casual Listener

Plan Premium   My Question or Issue Since the new update I can't remove songs I don't like/don't want to download from an album. Before this baffling update, if I didnt want to d...

stevehyland777

Regular

1968 Views

4 replies

6 likes

  • 1968 Views
  • 4 replies
  • 6 likes

Spotify Delays Launch from Locked Screen

When using google voice assistant to play a song while the phone is locked, there is a significant delay between when my command is accepted and when the song starts playing. Either the app will launch and immediatly pause the song and then restart a...

Casual Listener

When using google voice assistant to play a song while the phone is locked, there is a significant delay between when my command is accepted and when the song starts playing. Either the app will laun...

marcellotruzzi

Visitor

918 Views

4 replies

0 likes

  • 918 Views
  • 4 replies
  • 0 likes

Superuser Contribution App closes alone

PlanPremiumCountryChileDeviceXiaomi mi 9tproOperating SystemMIUI global 11.0.4 My Question or Issue The app closes alone after playing normally for some minutes

Casual Listener

Plan Premium Country Chile Device Xiaomi mi 9tpro Operating System MIUI global 11.0.4   My Question or Issue  The app closes alone after playing normally for some minutes  

Vinipupe

Casual Listener

776 Views

2 replies

0 likes

Xiaomi
  • 776 Views
  • 2 replies
  • 0 likes

Spotify no longer playing in call background?

I used to be able to run Spotify in the backgound of phone calls and some apps. The last week or so this hasn't been working. I can launch and sometimes hit play but the music never starts. My husband is having the same issue on his Samsung Note. I s...

Visitor

I used to be able to run Spotify in the backgound of phone calls and some apps. The last week or so this hasn't been working. I can launch and sometimes hit play but the music never starts. My husban...

620 Views

0 replies

1 likes

  • 620 Views
  • 0 replies
  • 1 likes

Superuser Contribution FIRE Tablet Spotify stops playing after about 1 minute

PlanPremium CountryUSADeviceFIRE HD8 7th Generation. Operating SystemFIRE OS 5.3.7.0My Question or IssueI have an issue where Spotify will stop playing after 1 minute or so. I have uninstalled and reinstalled the latest version of Spotify. The proble...

Casual Listener

  Plan Premium  Country USA Device FIRE HD8 7th Generation.  Operating System FIRE OS 5.3.7.0 My Question or Issue I have an issue where Spotify will stop playing after 1 min...

Mario

Spotify Legend

869 Views

1 replies

0 likes

  • 869 Views
  • 1 replies
  • 0 likes

Playback pauses / stops randomly mid track (Android S9)

Plan - PremiumCountry - DEDevice - (Samsung Galaxy 9) My Question or IssueSpotify playback pause mid track.I have seen a number of reports on this and followed a number of solution suggestions including:- Check for Spotify optimize battery usage is O...

Casual Listener

Plan - Premium Country - DE Device - (Samsung Galaxy 9)   My Question or Issue Spotify playback pause mid track. I have seen a number of reports on this and followed a number of ...

scrutex

Casual Listener

1605 Views

3 replies

0 likes

  • 1605 Views
  • 3 replies
  • 0 likes

Superuser Contribution App isn't working anymore

HiToday while I was listening to music on spotify my phone froze and crashed multiple times. Afterwards I wasn't able to start spotify, so I forced the app to stop. It still wasn't working so I deinstalled and reinstalled the app. Now I only get to t...

Visitor

Hi Today while I was listening to music on spotify my phone froze and crashed multiple times. Afterwards I wasn't able to start spotify, so I forced the app to stop. It still wasn't working so I dei...

Ivan

Spotify Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more local files?

I am really upset right now. I was trying to download my local files to my cell phone and it wasn't working. I contacted SpotifyHelp and they said that my current Spotify version doesn't allow this operation anymore, because they are "testing new thi...

Casual Listener

  I am really upset right now. I was trying to download my local files to my cell phone and it wasn't working. I contacted SpotifyHelp and they said that my current Spotify version doesn't allo...

Ivan

Spotify Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes