Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115184 Views

27 replies

4 likes

  • 115184 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231579 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231579 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591013 Views

79 replies

3 likes

  • 591013 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485545 Views

580 replies

42 likes

Account
Free
  • 485545 Views
  • 580 replies
  • 42 likes

Unable to listen to music while in call after recent update in May

PlanPremiumCountryUSADeviceS9Operating SystemAndroid My Question or IssueThe recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. The sole reason why I purchased spotify was the ability to listen to music wh...

Casual Listener

Plan Premium Country USA Device S9 Operating System Android   My Question or Issue The recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. T...

Rolando5226

Visitor

1454 Views

3 replies

3 likes

  • 1454 Views
  • 3 replies
  • 3 likes

STOP REPEATING SELECTED SONGS!!

You need to stop playing a selected song twice! If I click on a song I want to hear it once then the radio. I'm not sure why you started making it play twice then start the radio but it's definitely my biggest complaint. I love Spotify but this needs...

Visitor

You need to stop playing a selected song twice! If I click on a song I want to hear it once then the radio. I'm not sure why you started making it play twice then start the radio but it's definitely ...

486 Views

0 replies

0 likes

Android
Search
  • 486 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Im listening to a playlist and a song just pops in

I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and I was hearing the songs and then suddenly one I did...

Casual Listener

I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and ...

Mario

Spotify Legend

818 Views

3 replies

0 likes

  • 818 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queue Display Error

PlanPremium COUNTRY Ireland Device(Huawei P30 Pro)Operating System(Android 9.) My Question or Issue I'm experiencing a constant error on queue display when swiping songs from play list into the queue. The song swiped in duplicates in the display and ...

Newbie

  Plan Premium   COUNTRY  Ireland   Device (Huawei P30 Pro) Operating System (Android 9.)   My Question or Issue   I'm experiencing a constant error on que...

Elena

Moderator

572 Views

1 replies

0 likes

Queue display
  • 572 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starts automatically planning music

PlanPremiumCountryGermanyDeviceHuawai P10 liteOperating SystemAndroid 8.0.0App Version8.5.59.1137 My IssueAs of today, my smartphone has been playing music in Spotify, although I didn't start it consciously. I stopped the Spotify app and after a shor...

Casual Listener

Plan Premium Country Germany Device Huawai P10 lite Operating System Android 8.0.0 App Version 8.5.59.1137   My Issue As of today, my smartphone has been playing music in Spotify, al...

codesport

Casual Listener

765 Views

2 replies

0 likes

Android
  • 765 Views
  • 2 replies
  • 0 likes

Downloading same(?) tracks EVERY TIME?!

Every time I open Spotify on my phone, it starts downloading songs. And it is always either 121 or somewhere around 173. Why? Even when I haven't added new music in ages, it is still doing this. Seriously. WHY? Help

Casual Listener

Every time I open Spotify on my phone, it starts downloading songs. And it is always either 121 or somewhere around 173. Why? Even when I haven't added new music in ages, it is still doing this. Seri...

kefelfy

Casual Listener

762 Views

1 replies

1 likes

Mobile
Other
  • 762 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot add songs to playlist via search

PlanFreeCountryNLDeviceSamsung Galaxy s10Operating SystemAndroid 10 My Question or IssueHi, Today I've decided to try out Spotify but my immediate impression wasn't great. I tried to create a playlist but when attempting to add a song (after clicking...

Visitor

Plan Free Country NL Device Samsung Galaxy s10 Operating System Android 10   My Question or Issue Hi,  Today I've decided to try out Spotify but my immediate impression wasn't gr...

Ivan

Spotify Legend

821 Views

1 replies

0 likes

Android
Search
  • 821 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify keeps crashing when downloading audiobooks

PlanPremiumCountryGermany DeviceViewOperating SystemAndroid 7.1.2 My Question or IssueI have been listening to audiobooks on Spotify for quite some time and never had a problem until recently. Spotify keeps crashing when I try to download the audiobo...

Visitor

Plan Premium Country Germany   Device View Operating System Android 7.1.2   My Question or Issue I have been listening to audiobooks on Spotify for quite some time and never had ...

Ivan

Spotify Legend

1045 Views

1 replies

0 likes

  • 1045 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops or changes songs continuesly without touching buttons or goes to google assistance while headp

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does my phone starts and forwards to another song while headphones are in or it will conn...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why doe...

Mario

Spotify Legend

628 Views

1 replies

0 likes

Not sure
  • 628 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify stops after 10 min

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify stops after 10 min. Three different phones. Three different Androids. Three different...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

Mario

Spotify Legend

850 Views

1 replies

1 likes

  • 850 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloading

PremiumCountry UK Moto G8+Operating Android Hi, can I download from Spotify to either my Android phone, or my Windows 10 Laptop, and, if so, how?Thanks,

Visitor

Premium Country  UK   Moto G8+ Operating Android   Hi, can I download from Spotify to either my Android phone, or my Windows 10 Lap top, and, if so, how? Thanks,   &nbsp...

Elena

Moderator

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Auto]: Spotify turns on offline mode

Plan: PremiumCountry: Poland Device: OnePlus 6Operating System: Android 10 [Android Auto]: Spotify turns on offline mode Hey, When I connect my phone via USB to my car computer that uses Android Auto, Spotify uses offline mode instead of online [the ...

Visitor

Plan: Premium Country: Poland   Device: OnePlus 6 Operating System: Android 10   [Android Auto]: Spotify turns on offline mode   Hey,   When I connect my phone...

Elena

Moderator

841 Views

1 replies

0 likes

  • 841 Views
  • 1 replies
  • 0 likes

image on Spotify load slowly

There's a problem in TaiwanWhen loading image from i.scdn.coISP "CHT"Switch to WiFi or 4Galways load slowly

Casual Listener

There's a problem in Taiwan When loading image from i.scdn.co ISP "CHT" Switch to WiFi or 4G always load slowly  

Billy-J

Spotify Star

1041 Views

3 replies

0 likes

Images
loading issues
  • 1041 Views
  • 3 replies
  • 0 likes

Hey Google will not play custom playlist as Premium member

Plan PremiumCountryUKDeviceOnePlus 6Operating SystemOxygen OS My Question or IssueI am using OnePlus 6 and trying to use Google Assistant to play my own custom playlists. I've looked at forums and help sites and tried every way possible to get Google...

Visitor

Plan  Premium Country UK Device OnePlus 6 Operating System Oxygen OS   My Question or Issue I am using OnePlus 6 and trying to use Google Assistant to play my own custom playlists...

1stggman

Casual Listener

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs stop playing after 10 seconds unless I heart them

PlanPremiumCountryUSDeviceSamsung Galaxy s20 UltraOperating SystemAndroid 10 My Question or IssueSo this has been happening since my old phone and was hoping that it would be resolved with a new phone but it hasn't. If I play songs that aren't in one...

Regular

Plan Premium Country US Device Samsung Galaxy s20 Ultra Operating System Android 10   My Question or Issue So this has been happening since my old phone and was hoping that it would be...

Buttlice

Regular

2271 Views

3 replies

0 likes

  • 2271 Views
  • 3 replies
  • 0 likes

Superuser Contribution can't add personal playlist to artist profile

I'm on premium 3-month trial. I'm in the USA. I use a Samsung Galaxy (Android) with both the Spotify and the Artist apps, and a Windows10 with the desktop app. I have a personal account, where I created a playlist.I want to add this playlist to my ar...

Casual Listener

I'm on premium 3-month trial. I'm in the USA. I use a Samsung Galaxy (Android) with both the Spotify and the Artist apps, and a Windows10 with the desktop app.   I have a personal account, whe...

lhbet1stj-_x

Casual Listener

2187 Views

2 replies

0 likes

  • 2187 Views
  • 2 replies
  • 0 likes

Home screen albums

Hi, I have a Samsung Galaxy s9 and I uninstalled and reinstalled the spotify app. After, I realized that it deleted the hundreds of albums I had saved (using the add to home screen button) on my phones home screen. Is there anyway to recover this or ...

Newbie

Hi, I have a Samsung Galaxy s9 and I uninstalled and reinstalled the spotify app. After, I realized that it deleted the hundreds of albums I had saved (using the add to home screen button) on my phon...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Sound issue on Spotify since latest Android update

PlanFree/PremiumCountryBelgiumDeviceSamsung Galaxy S6+Operating SystemAndroid 10 (update to One UI 2 - May 2020) My Question or IssueI notice sound issue when using Spotify since Android 10 latest update two weeks ago.On some tracks, not always the s...

Music Fan

Plan Free/Premium Country Belgium Device Samsung Galaxy S6+ Operating System Android 10 (update to One UI 2 - May 2020)   My Question or Issue I notice sound issue when using Spotify s...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Android system app for music instead of Spotify.

PlanPremiumCountryCzech RepublicDeviceXiaomi Redmi Note 8 ProOperating SystemAndroidMy Question or IssueHi,I am using Spotify for long time already. Including in my car via Bluetooth. Few weeks ago I noticed an issue that Spotify didn't start automat...

Visitor

Plan Premium Country Czech Republic Device Xiaomi Redmi Note 8 Pro Operating System Android My Question or Issue Hi, I am using Spotify for long time already. Including in my car via Blueto...

739 Views

0 replies

0 likes

Android
bluetooth
Car
connection
Spotify
  • 739 Views
  • 0 replies
  • 0 likes

Lockscreen album picture

Hi,I would like to disable the album art on the lockscreen.I hate that ! I'm on Android with the option of not showing any notif on the lockscreen but I still have the album picture (I listen music day long I would like to enjoy my own lockscreen wal...

Casual Listener

Hi, I would like to disable the album art on the lockscreen. I hate that ! I'm on Android with the option of not showing any notif on the lockscreen but I still have the album picture (I listen mus...

Omenstoner

Casual Listener

1981 Views

2 replies

1 likes

Android
screen
  • 1981 Views
  • 2 replies
  • 1 likes