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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387207 Views

545 replies

34 likes

Account
Free
  • 387207 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8037 Views

0 replies

7 likes

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NO LYRICS FOR ANDROID DEVICE

I used to be able to view song lyrics when using my android phone. I am no longer able to do so for any songs. However, I am able to view the same song lyrics with my iPhone. Any suggestions???

Regular

I used to be able to view song lyrics when using my android phone.  I am no longer able to do so for any songs.  However, I am able to view the same song lyrics with my iPhone.  Any su...

564 Views

0 replies

0 likes

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Android audio poor sound quality

PremiumUnited States DeviceGalaxy Note 9 and Android autoOperating SystemPhone is as up to date as possible. Dont know what system I have a 2020 Chevy Equinox and when using android auto with a usb cable the sound quality with Spotify is awful. Other...

Visitor

Premium United States     Device Galaxy Note 9 and Android auto Operating System Phone is as up to date as possible. Dont know what system   I have a 2020 Chevy Equinox and wh...

1299 Views

0 replies

0 likes

Sound Quality
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Spotify keeps randomly pausing

PlanPremiumCountryFinlandDeviceOnePlus 7 ProOperating SystemAndroid 10 My Question or IssueSpotify keeps randomly pausing. I've uninstalled and have disabled battery optimization. I've also updated the app. What do I do to fix this? I am using a VPN,...

Casual Listener

Plan Premium Country Finland Device OnePlus 7 Pro Operating System Android 10   My Question or Issue Spotify keeps randomly pausing. I've uninstalled and have disabled battery optimiza...

xtract

Casual Listener

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Album covers won't load properly

PlanPremiumCountryMexico DeviceHisense F24Operating SystemAndroid Nougat (7.0) My Question or Issuehi since a few weeks my spotify app isn't loading the covers properly how can i solve this? i haven't seen anyone else with this problem besides a frie...

Visitor

  Plan Premium Country Mexico   Device Hisense F24 Operating System Android Nougat (7.0)   My Question or Issue hi since a few weeks my spotify app isn't loading the covers...

user-removed

Not applicable

1301 Views

1 replies

1 likes

covers
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PRECISO DE UMA AJUDA URGENTE !!!

Boa noite, galera !É o seguinte, ontem eu decidi formatar meu celular, é um J5 Prime, eu já tinha conta no spotify, tinha a conta premium, onde todo mês eles me enviavam a confirmação de pagamento por e-mail, depois que formatei meu celular, fui entr...

Visitor

Boa noite, galera ! É o seguinte, ontem eu decidi formatar meu celular, é um J5 Prime, eu já tinha conta no spotify, tinha a conta premium, onde todo mês eles me enviavam a confirmação de pagament...

422 Views

0 replies

1 likes

Spotify Premium
  • 422 Views
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  • 1 likes

Tengo problemas para reproducir musica.

Escucho una canción y ya cuando termina, se regresa como un minuto y algo y "sigue reproduciendo" pero no se escucha nada y la canción siguiente no se reproduce. Me sucede estando en línea y modo offline. Ya desinstale y volví a instalar la app desde...

Visitor

Escucho una canción y ya cuando termina, se regresa como un minuto y algo y "sigue reproduciendo" pero no se escucha nada y la canción siguiente no se reproduce. Me sucede estando en línea y modo off...

1148 Views

0 replies

0 likes

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Is there a Way to see all songs across any Playlists I have saved?

My Question or IssueHow to see songs across all saved Playlists. For example I have 10 Playlists which are liked but none of the songs in them are liked. Is there a way to see all the songs together across all my Playlists

Visitor

  My Question or Issue How to see songs across all saved Playlists. For example I have 10 Playlists which are liked but none of the songs in them are liked. Is there a way to see all the songs...

448 Views

0 replies

0 likes

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Tem Músicas que não estão funcionando, e quando ativo a opção "off-line", o Spotify fecha sozinho.

Não são todas as músicas, apenas algumas e principalmente as qus eu importei. As músicas estão baixadas, está tudo certo com o s fones e alto falante e também com o Cartão SD e a memória interna, porém quando eu aperto "play", até aparece que a músic...

Casual Listener

Não são todas as músicas, apenas algumas e principalmente as qus eu importei. As músicas estão baixadas, está tudo certo com o s fones e alto falante e também com o Cartão SD e a memória interna, por...

Luisfelipe1802

Casual Listener

693 Views

3 replies

0 likes

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Spotify doesn't work in my Hyundai i30 over Android Auto

Spotify doesn't work in my Hyundai i30 over Android Auto. The attached message appears if I start Spotify in my car. I get the following error message: "Spotify **bleep** momentan nicht zu funktionieren".PlanPremiumCountryGermanyDeviceXiaomi Mi 9Oper...

Music Fan

Spotify doesn't work in my Hyundai i30 over Android Auto. The attached message appears if I start Spotify in my car. I get the following error message: "Spotify **bleep** momentan nicht zu funktionie...

993 Views

0 replies

0 likes

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Superuser Contribution Tapping "Storage" won't work and I can't save mey lists to the SD card

PlanPremiumDeviceSamsung Galaxy A7Operating SystemAndroid While ago I save all of my list to SD card from the "Storage" in the Options Menu. After the new update all of my downloaded musics/lists are gone.Now I can't tap the "Storage" button.I can sa...

Casual Listener

  Plan Premium Device Samsung Galaxy A7 Operating System Android   While ago I save all of my list to SD card from the "Storage" in the Options Menu. After the new update all of my ...

Natey9

Visitor

3610 Views

7 replies

0 likes

New Update
SD-card
Storage on sd card
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  • 7 replies
  • 0 likes

Volume control inconsistent with device's settings.

PlanPremiumCountryUSDeviceLG V20 H918Operating SystemAndroid Oreo My Question or IssueThe LG V20 allows for precise volume controls when the Hi-fi Quad Dac option is enabled. When the Spotify app is in focus the volume is adjusted by 5 steps for each...

Newbie

  Plan Premium Country US Device LG V20 H918 Operating System Android Oreo   My Question or Issue The LG V20 allows for precise volume controls when the Hi-fi Quad Dac option is ...

713 Views

0 replies

2 likes

  • 713 Views
  • 0 replies
  • 2 likes

Drop down menu on Account.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOptions on the drop down menu for Account do not work. Using Samsung 9+, chrome and android. ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Options...

dinomight

Spotify Star

1011 Views

1 replies

0 likes

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Superuser Contribution Spotify Offline Button Android 9

Hi, I love the Android feature to put an Spotify offline button in the notification bar. It makes it easy to save data when I'm outside. I recently got a new phone (Pixel 3a). with Android 9. Now the button does not seem to work anymore. When I click...

Casual Listener

Hi, I love the Android feature to put an Spotify offline button in the notification bar. It makes it easy to save data when I'm outside. I recently got a new phone (Pixel 3a). with Android 9. Now the...

Jelle86

Regular

6823 Views

10 replies

4 likes

Android
  • 6823 Views
  • 10 replies
  • 4 likes

Problems with my premium account

PlanPremiumCountrySpainDeviceLG G6Operating SystemAndroid My Question or IssueHello I have Spotify Premium for several years and I think I'm experiencing some issues with my subscription on my mobile phone (and other devices). I think that they can b...

Newbie

  Plan Premium Country Spain Device LG G6 Operating System Android   My Question or Issue Hello   I have Spotify Premium for several years and I think I'm experiencing som...

338 Views

0 replies

0 likes

  • 338 Views
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Superuser Contribution Hidden Songs are played anyway

PlanPremiumCountryGermanyDeviceSony Xperia X Compact F5321Operating SystemAndroid 8.0.0 My Question or IssueAll hidden Songs in the Mixtapes are played anyway

Casual Listener

Plan Premium Country Germany Device Sony Xperia X Compact F5321 Operating System Android 8.0.0   My Question or Issue All hidden Songs in the Mixtapes are played anyway

sz9

Newbie

1057 Views

4 replies

0 likes

  • 1057 Views
  • 4 replies
  • 0 likes

Superuser Contribution A little bug at playlist

PlanPremiumCountryBrazilDeviceRedmi Note 8 ProOperating SystemAndroid 9, MIUI 11 more details in the attached print. My Question or IssueFirstly, thank you for the great service and app of Spotify! The playlist when completed and played the last musi...

Casual Listener

Plan Premium Country Brazil Device Redmi Note 8 Pro Operating System Android 9, MIUI 11 more details in the attached print.    My Question or Issue Firstly, thank you for the grea...

darksaur

Casual Listener

938 Views

4 replies

0 likes

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Superuser Contribution Playlists in the Android App are not arranged as in Desktop App, Web, or iOS App

Very simple bug: I arrange folders and playlists in the Desktop App, and the order will be replicated in the Web Browser and iOS App, but not on the Android App. Neither folders, nor playlists within the folders. Since rearranging is not allowed on m...

Casual Listener

Very simple bug: I arrange folders and playlists in the Desktop App, and the order will be replicated in the Web Browser and iOS App, but not on the Android App. Neither folders, nor playlists within...

Peter

Spotify Legend

832 Views

2 replies

1 likes

Android
  • 832 Views
  • 2 replies
  • 1 likes

Search behavior different for Playlists and Liked Songs

On my android phone I seach for a song in a playlist and play the song. When the song is finished, spotify queues the next song in the playlist and continues down the list. This is what we want. When I do a search in my Liked Songs (it's called "find...

Gig Goer

On my android phone I seach for a song in a playlist and play the song. When the song is finished, spotify queues the next song in the playlist and continues down the list. This is what we want. When...

606 Views

0 replies

0 likes

  • 606 Views
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Facebook Login not working [search and opening playlists is not working]

PlanPremiumCountryGermanyDeviceLG G8sThinQOperating SystemAndroid 9 My Question or IssueHey all, I am expierencing issues with mal Spotify App. Problem Description:Since more then 2 weeks I am not able to use the spotify-app. As you see on the pictur...

Visitor

Plan Premium Country Germany Device LG G8sThinQ Operating System Android 9   My Question or Issue Hey all,   I am expierencing issues with mal Spotify App.    Proble...

554 Views

0 replies

0 likes

  • 554 Views
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Song links don't play the song they just go to the album the song is on

PlanPremiumCountryUSA DeviceSamsung S7 ActiveOperating SystemAndroid Oreo When someone sends me a song link via text message usually I can click on it and it opens up the Spotify app and the song starts playing on its own. For some reason recently th...

Newbie

Plan Premium Country USA   Device Samsung S7 Active Operating System Android Oreo   When someone sends me a song link via text message usually I can click on it and it opens ...

830 Views

0 replies

0 likes

Song link sharing
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