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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6961 Views

0 replies

7 likes

  • 6961 Views
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  • 7 likes

Superuser Contribution No option to change storage location

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUK DeviceSamsung, its like 3 years old nowOperating SystemThe newest android system?? My Question or IssueSuddenly...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK  Device Samsung, its like 3 years old now O...

Peter

Spotify Legend

1135 Views

1 replies

1 likes

Android
storage
  • 1135 Views
  • 1 replies
  • 1 likes

Going offline prevents login

Operating System Android:1- Activate offline mode2- Use the storage management to move data from internal-memory to sd-card3- Wait till the transfer is finished and spotify restartsBUG: Sometimes spotify will ask you to login again into the account, ...

Visitor

Operating System Android: 1- Activate offline mode 2- Use the storage management to move data from internal-memory to sd-card 3- Wait till the transfer is finished and spotify restarts BUG: Somet...

357 Views

0 replies

0 likes

bug
  • 357 Views
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  • 0 likes

Superuser Contribution Local Files on Chromebook

PlanPremiumCountryCanadaDeviceLenovo Chromebook I recently bought a new Chromebook to replace my old laptop which I used to import songs from local files onto Spotify. I tried importing a song on the desktop app but realised that I can't find the pla...

Visitor

Plan Premium Country Canada Device Lenovo Chromebook   I recently bought a new Chromebook to replace my old laptop which I used to import songs from local files onto Spotify. I tried impo...

OscarDC

Moderator

4572 Views

6 replies

1 likes

  • 4572 Views
  • 6 replies
  • 1 likes

Superuser Contribution App crashes when pressing the options Button (Cubot Quest)

PlanPremiumCountryGermanyDeviceCubot Quest Operating SystemAndroid 9 My Question or IssueAlright, so whenever I press the options Button (3 dots) for a Song / long press a Song to add a Song to the queue, or to a playlist it just crashes.So far I've ...

Visitor

  Plan Premium Country Germany Device Cubot Quest  Operating System Android 9   My Question or Issue Alright, so whenever I press the options Button (3 dots) for a Song / lo...

potis

Casual Listener

2492 Views

9 replies

9 likes

Android
Crash
Cubot
options
  • 2492 Views
  • 9 replies
  • 9 likes

Superuser Contribution Spotify pauses when phone is locked

PlanPremiumCountryUSADeviceSamsung Galaxy A30 When I lock my screen, or when the screen times out and locks, Spotify will stop playing every 10 minutes or so. Turning on the screen starts the music again and it plays for a bit before stopping again. ...

Visitor

Plan Premium Country USA Device Samsung Galaxy A30     When I lock my screen, or when the screen times out and locks, Spotify will stop playing every 10 minutes or so. Turning on th...

Katerina

Spotify Legend

1061 Views

1 replies

0 likes

  • 1061 Views
  • 1 replies
  • 0 likes

Playback Issue: Only plays a song for a few seconds

PlanPremiumUSACountry DeviceMotorola Moto Z3Operating SystemAndroid 9 PDXS29.84-42-3 My Question or IssueI think a new version of Spotify was rolled out. The car view is new to me. Now a song will only play in my 2015 Ram 1500 pickup for a few second...

Visitor

Plan Premium USACountry   Device Motorola Moto Z3 Operating System Android 9 PDXS29.84-42-3   My Question or Issue I think a new version of Spotify was rolled out. The car view is...

560 Views

0 replies

0 likes

Android
Car
Ram
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Superuser Contribution Wrong tracks add to queue with app crash

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueEvery time I add something to queue I see a weird bug with duplicates, wrong tracks adding, which can lead to player crash. I have tried updating t...

Visitor

Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Every time I add something to queue I see a weird bug with duplicates, ...

Peter

Spotify Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts have a crackling noise on 3x speed

PlanPremiumCountryBrazilDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueWhenever I try to listen to podcasts on my phone at 3x speed there's usually a very annoying crackling noise on top. I figured it was because of the bufferi...

Music Fan

  Plan Premium Country Brazil Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue Whenever I try to listen to podcasts on my phone at 3x speed there's usu...

Skellingtor97

Music Fan

1604 Views

9 replies

1 likes

  • 1604 Views
  • 9 replies
  • 1 likes

Instagram story Samsung Galaxy a40

PlanPremiumCountryIreland DeviceSamsung Galaxy A40Operating SystemAndroid My Question or IssueI got a new phone and Spotify wont allow me to share music to instagram stories. Its brand new so surely there shouldn't be an issue.My old phone was a gala...

Casual Listener

  Plan Premium Country Ireland  Device Samsung Galaxy A40 Operating System Android    My Question or Issue I got a new phone and Spotify wont allow me to share music to...

364 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Solved!!Superuser Contribution How to remove a song from the playlist that is currently playing

PlanPremiumCountryUSADeviceSamsung Galaxy 8+Operating SystemAndroid Oreo My Question or IssueThis seems like a trivial thing, and I'm sorry to bother the community about it but I can't figure it out. I looked around in here but all of the posts were ...

Roadie

  Plan Premium Country USA Device Samsung Galaxy 8+ Operating System Android Oreo   My Question or Issue This seems like a trivial thing, and I'm sorry to bother the communi...

PrisonerofSpotfy

Visitor

34927 Views

18 replies

5 likes

  • 34927 Views
  • 18 replies
  • 5 likes

artists page not working on win 10

Premiumusawin 10 64 bit i have been having this problem for a long time.i have restated 100s of times.(both) Reinstalled spodfy.exe and spodfy.uwp apps. i have cleared all sopdfy data (app data, user data, local and roaming data, and program data).I ...

Casual Listener

Premium usa win 10 64 bit     i have been having this problem for a long time. i have restated 100s of times.(both) Reinstalled spodfy.exe and spodfy.uwp apps. i have cleared all ...

user-removed

Not applicable

512 Views

1 replies

0 likes

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Superuser Contribution Music suggested in the free version

Hi, I noticed that on my Android device even if I reach in the free version 15 songs per playlist which is the minimum required to avoid Spotify you recommend its music I still receive suggestions, when I tend to exceed 20 instead I know that they ar...

Visitor

Hi, I noticed that on my Android device even if I reach in the free version 15 songs per playlist which is the minimum required to avoid Spotify you recommend its music I still receive suggestions, w...

Xenia

Moderator

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Spotify Web Player Is Not Working

Hello Friends,Spotify Web player is not working for me. Any idea what could be going wrong with it?

Newbie

Hello Friends, Spotify Web player is not working for me. Any idea what could be going wrong with it?    

cedric_heinrich

Casual Listener

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Music Randomly Changing

PlanPremiumCountryUSDevice(Samsung Galaxy A3)Operating System(Android) My Question or IssueSpotify randomly changing my song after few seconds. Even if i paused the music, its gonna starts again.. Its really annoying and dont let me listen my song. O...

Casual Listener

Plan Premium Country US Device (Samsung Galaxy A3) Operating System (Android)   My Question or Issue Spotify randomly changing my song after few seconds. Even if i paused the music, it...

Emilia_8

Community Legend

908 Views

3 replies

0 likes

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  • 3 replies
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[Android] Playing songs bug

Spoiler (Highlight to read) I don't know how else to describe it. I just can't play songs lol. Every once in awhile I'll be listening to a song, then it just stops. The pause button is still displayed, implying the song is playing but the timeline do...

Newbie

      I don't know how else to describe it. I just can't play songs lol. Every once in awhile I'll be listening to a song, then it just stops. The pause button is still displayed, i...

1165 Views

0 replies

2 likes

Android
  • 1165 Views
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Solved!!Superuser Contribution Album cover art sometimes not loading

PlanPremiumCountryPhilippinesDevice(Galaxy S6 Edge+)Operating System(Android 7.0) My Question or IssueSo, I'm not sure whether this is a known issue or not. Sometimes, an album that I haven't listened to in a while wouldn't load its cover art complet...

Regular

Plan Premium Country Philippines Device (Galaxy S6 Edge+) Operating System (Android 7.0)   My Question or Issue So, I'm not sure whether this is a known issue or not. Sometimes, an alb...

halfaxadegaza

Music Fan

16877 Views

12 replies

8 likes

Album Cover
bug android
Glitches
  • 16877 Views
  • 12 replies
  • 8 likes

Spotify Overrides Last.fm Scrobbles, publishes the same song multiple times a day

PlanFreeCountryUSA DeviceGoogle Pixel 3 XLOperating SystemAndroid 10 My Question or IssueI was having problems with last.fm publishing a seemingly random song 100+ times a day. It turns out it was Spotify posting the first track of a playlist to the ...

Visitor

Plan Free Country USA   Device Google Pixel 3 XL Operating System Android 10   My Question or Issue I was having problems with last.fm publishing a seemingly random song 100...

705 Views

0 replies

0 likes

last.fm
last.fm for android
Last.fm for Spotify
scrobbling
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Gear S3 and Spotify downloads (and WiFi connections)

I had problems downloading Spotify playlists on my Gear S3. This solution worked for me. Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10. I changed phones and when I connected my new phone to my existing Gear S3, I had to "switch" the ...

Newbie

I had problems downloading Spotify playlists on my Gear S3. This solution worked for me.   Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10.   I changed phones and when I ...

lswilson

Visitor

953 Views

1 replies

0 likes

Android
Galaxy
Gear S3
Spotify
wifi
  • 953 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unskippable 30 second video ads every minute while in app.

PlanFree/Premium Some standard plan which I can't find anymore.CountrySwedenDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Elephone S8Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 7.1.1My Question or IssueWhen I'm in the a...

Music Fan

Plan Free/Premium Some standard plan which I can't find anymore. Country Sweden Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Elephone S8 Operating System (iOS 10, Android Or...

Petya

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Presave

None of the below information is required. However, the more you provide the edoasier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

Casual Listener

None of the below information is required. However, the more you provide the edoasier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

680 Views

0 replies

0 likes

  • 680 Views
  • 0 replies
  • 0 likes