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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846956 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846956 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16147 Views
  • 3 replies
  • 0 likes
  • 16147 Views
  • 3 replies
  • 0 likes

Bring back recently played

Not sure who thought it was a good idea to get rid of recently played, but it wasn't. The new UI looks nice but the functionality is terrible. I dont want to have to search through my playlists to get back to what I want. Recently played basically ha...

  • Newbie
  • Not sure who thought it was a good idea to get rid of recently played, but it wasn't.   The new UI looks nice but the functionality is terrible. I dont want to have to search through my playli...
  • hoodeddefender
  • Gig Goer
  • 522 Views
  • 1 replies
  • 9 likes
  • 522 Views
  • 1 replies
  • 9 likes

Shuffle play, repeat and queue buttons missing

CountryIndia DeviceOnePlus 7 ProOperating SystemAndroid Oreo My Question or IssueThe shuffle play, repeat and player queue buttons seem to have entirely disappeared from the interface of the latest Android app. I'm running the latest 8.5.9.737 versio...

  • Newbie
  • Country India  Device OnePlus 7 Pro Operating System Android Oreo   My Question or Issue The shuffle play, repeat and player queue buttons seem to have entirely disappeared fro...
  • hoodeddefender
  • Gig Goer
  • 326 Views
  • 1 replies
  • 2 likes
  • Android Support
    Shuffle Mode
  • 326 Views
  • 1 replies
  • 2 likes

Please restore vertical "recently played" list

Plan: premiumFree/PremiumCountry: US Device: Pixel 2 XL(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just wrote detailed description and lost it, so, briefly: ...

  • Newbie
  • Plan:  premium Free/Premium Country:  US   Device:  Pixel 2 XL (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System:  Android (iOS 10, Android&...
  • hoodeddefender
  • Gig Goer
  • 333 Views
  • 1 replies
  • 4 likes
  • 333 Views
  • 1 replies
  • 4 likes

Playing all of my downloaded music

With the new update I can't Shuffle play all of my songs at the same time? I used to be able to just go in and play every song I had downloaded now it seems I have to make a playlist which it won't even let me choose from my downloaded music so I don...

  • Newbie
  • With the new update I can't Shuffle play all of my songs at the same time? I used to be able to just go in and play every song I had downloaded now it seems I have to make a playlist which it won't e...
  • hoodeddefender
  • Gig Goer
  • 237 Views
  • 1 replies
  • 1 likes
  • 237 Views
  • 1 replies
  • 1 likes

Saving Individual Songs On New Update

I am a Premium Family user. On the latest update, there is no option to save individual songs to my library. I can save whole albums, but I don't always want to save the entire album. I also don't want to just 'like' it. How do I save individual song...

  • Newbie
  • I am a Premium Family user. On the latest update, there is no option to save individual songs to my library. I can save whole albums, but I don't always want to save the entire album. I also don't wa...
  • thelibrarycat
  • Casual Listener
  • 304 Views
  • 1 replies
  • 2 likes
  • 304 Views
  • 1 replies
  • 2 likes

The new Library UI signals a shift toward Spotify as a track platform at the expense of albums

As an album listener, the Recently Played list was the aspect of Spotify I used the most. If I discovered a song I liked through a playlist, I'd go through and play the album so that it saved to my Recently Played. This update rolled out on a Monday ...

  • Casual Listener
  • As an album listener, the Recently Played list was the aspect of Spotify I used the most. If I discovered a song I liked through a playlist, I'd go through and play the album so that it sav...
  • 385 Views
  • 0 replies
  • 5 likes
  • 385 Views
  • 0 replies
  • 5 likes

Download when offline

PlanPremiumCountryIreland DeviceHuawei Y6 2018Operating SystemAndroid My Question or Issue Up until the most recent update I was able to click the download button for albums and podcasts with the do not download over cellular option selected in setti...

  • Casual Listener
  •   Plan Premium Country Ireland   Device Huawei Y6 2018 Operating System Android   My Question or Issue   Up until the most recent update I was able to click the downl...
  • Billy-J
  • Spotify Star
  • 941 Views
  • 3 replies
  • 0 likes
  • 941 Views
  • 3 replies
  • 0 likes

Handy startet sich wegen Spotify immer wieder neu

Hallo erstmal,seit gut 2 Wochen startet mein Handy sich immer wieder neu,nach ungf 30 Sekunden. Erst als ich Spotify gelöscht habe hat es wieder normal funktioniert. Danach habe ich Spotify wieder heruntergeladen (es hat sich wieder die ganze Zeit ne...

  • Newbie
  • Hallo erstmal, seit gut 2 Wochen startet mein Handy sich immer wieder neu,nach ungf 30 Sekunden. Erst als ich Spotify gelöscht habe hat es wieder normal funktioniert. Danach habe ich Spotify wieder ...
  • 479 Views
  • 0 replies
  • 1 likes
  • 479 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify va in pausa da solo

Samsung S8PremiumSalve a tuttiSpotify va in pausa da solo dopo 2 canzoni. Per far ripartire la musica devo staccare e riattacare i dati.Funziona solo su WIFI. Il problema me lo dà solo da poco tempo, probabilmente dopo l'aggiornamento di sistema. Ho ...

  • Regular
  • Samsung S8 Premium Salve a tutti Spotify va in pausa da solo dopo 2 canzoni. Per far ripartire la musica devo staccare e riattacare i dati. Funziona solo su WIFI. Il problema me lo dà solo da poc...
  • SamuelDodee
  • Regular
  • 7825 Views
  • 22 replies
  • 0 likes
  • 7825 Views
  • 22 replies
  • 0 likes

Problem with the Android app

Plan: Premium for StudentsCountry: ItalyDevice: Samsung Galaxy S7 EdgeOperating System: Android Oreo 8.0 Hi, I have an issue with the last versions of Spotify. After the update of the app, a lot of songs that I saved in "Favorite song" disappeared. B...

  • Casual Listener
  • Plan: Premium for Students Country: Italy Device: Samsung Galaxy S7 Edge Operating System: Android Oreo 8.0   Hi, I have an issue with the last versions of Spotify. After the update of th...
  • Billy-J
  • Spotify Star
  • 338 Views
  • 3 replies
  • 0 likes
  • 338 Views
  • 3 replies
  • 0 likes

Remove possibility to save duplicate songs

PlanPremiumCountryGermany My Question or IssueIt is currently possible to like a song on radio even if the album of that song is already saved to my library. After that, I have that song saved twice, once as the album version, once as single song. Th...

  • Newbie
  • Plan Premium Country Germany   My Question or Issue It is currently possible to like a song on radio even if the album of that song is already saved to my library. After that, I have that ...
  • 195 Views
  • 0 replies
  • 2 likes
  • 195 Views
  • 0 replies
  • 2 likes

Spotify no longer working with in car bluetooth controls

PlanPremiumCountryUKDeviceOneplus 3TOperating SystemAndroid 9.0 My Question or IssueI updated to Andriod 9.0 on Saturday, and have reinstalled and updated all of my apps on a clean install. Since installing the latest version of Spotify on android 9 ...

  • Newbie
  • Plan Premium Country UK Device Oneplus 3T Operating System Android 9.0   My Question or Issue I updated to Andriod 9.0 on Saturday, and have reinstalled and updated all of my apps on a...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Bluetooth headphones won't play Spotify songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 889 Views
  • 0 replies
  • 0 likes
  • 889 Views
  • 0 replies
  • 0 likes

2 Spotify accounts on the same phone, both updated but with totally different libraries. Please help

PlanPremiumCountryUSADevice(Samsung Galaxy Note 9)Operating System(Android Oreo) My Question or IssueSo I started a Spotify account and it wouldn't allow me to link with my facebook, apparently I had an older account already linked so I renewed that ...

  • Casual Listener
  • Plan Premium Country USA Device (Samsung Galaxy Note 9) Operating System (Android Oreo)   My Question or Issue So I started a Spotify account and it wouldn't allow me to link with...
  • MrMyk
  • Casual Listener
  • 5974 Views
  • 2 replies
  • 0 likes
  • 5974 Views
  • 2 replies
  • 0 likes

Spotify with Chromecast

PlanPremium Family PlanCountryUnited StatesDeviceSamsung Galaxy 9 plusOperating SystemWindows 10 My Question or IssueSo, I have always used Google Chromecast to cast my Spotify to my television/speakers from both my computer or my smartphone. Well, C...

  • Roadie
  • Plan Premium Family Plan Country United States Device Samsung Galaxy 9 plus Operating System Windows 10   My Question or Issue So, I have always used Google Chromecast to cast my Spoti...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Having trouble downloading songs on mobile app

PlanPremiumCountryBrazilDeviceLenovo Vibe K5Operating SystemAndroid 6 Marshmallow My Question or IssueI'm attemping to download an album which is saved on my library, but everytime i flip the download switch it tells me to "Go to settings to download...

  • Casual Listener
  • Plan Premium Country Brazil Device Lenovo Vibe K5 Operating System Android 6 Marshmallow   My Question or Issue I'm attemping to download an album which is saved on my library, but eve...
  • 1586 Views
  • 0 replies
  • 0 likes
  • 1586 Views
  • 0 replies
  • 0 likes

Random beeping when locking/unlocking since last update

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid PieSpotify Version8.5.9.737 My Question or IssueEver since updating yesterday, every time the phone is locked or unlocked, phantom notifications are causing an irritating...

  • Newbie
  • Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android Pie Spotify Version 8.5.9.737   My Question or Issue Ever since updating yesterday, every ...
  • 501 Views
  • 0 replies
  • 0 likes
  • 501 Views
  • 0 replies
  • 0 likes

Sync between devices is broken and app cant handle big data

PlanUnimportantCountryUnimportantDeviceUnimportantOperating SystemUnimportant My Question or IssueSyncing your saved songs between devices, especially between different operating systems, is totally broken. If I save a song while using the desktop ve...

  • Casual Listener
  • Plan Unimportant Country Unimportant Device Unimportant Operating System Unimportant   My Question or Issue Syncing your saved songs between devices, especially between different oper...
  • 387 Views
  • 0 replies
  • 0 likes
  • broken
    bugs
    rant
    saved list
    sync
  • 387 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with Spotify and bluetooth car radio

Plan PremiumPremiumCountry ItalyDevice Huawei P9 LiteOperating System AndroidMy Question or IssueFor about a month when I listen to Spotify (Premium) with the car radio (Alfa Romeo Giulietta 5" display) through the bluetooth of the mobile the listeni...

  • Casual Listener
  • Plan Premium Premium Country  Italy Device Huawei P9 Lite Operating System  Android My Question or Issue For about a month when I listen to Spotify (Premium) with the car radio ...
  • Fastdoc1
  • Casual Listener
  • 668 Views
  • 2 replies
  • 0 likes
  • 668 Views
  • 2 replies
  • 0 likes

Spotify blocks all other audio apps from being controlled via bluetooth

PlanPremiumDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueJust switched back to Spotify Premium from another service and really regretting it after installing it on my phone. It has cometely taken over my phone and overrides ...

  • Newbie
  • Plan Premium Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Just switched back to Spotify Premium from another service and really regretting it after ...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes