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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846994 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846994 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16153 Views
  • 3 replies
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  • 16153 Views
  • 3 replies
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Playlist is playing songs not on the list

PlanFreeCountryIsraelDeviceone +6Operating SystemOxygenOS version 9.0.6 My Question or IssueI've created a playlist for my son with children songs. however once clicking on shuffle play the player plays totally unrelated content to the music in the l...

  • Casual Listener
  • Plan Free Country Israel Device one +6 Operating System OxygenOS version 9.0.6   My Question or Issue I've created a playlist for my son with children songs. however once clicking on s...
  • spirki
  • Gig Goer
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
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No easy way to shuffle downloaded library

PlanFree/PremiumCountry DeviceSamsung a8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince the new lay out changed earlier this year I have no way to see all my downloaded music in on place and no way to easily shuffle ...

  • Newbie
  • Plan Free/Premium Country   Device Samsung a8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since the new lay out changed earlier this year ...
  • 213 Views
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  • 1 likes
  • 213 Views
  • 0 replies
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Solution for last update problems

Hi all, if you having pweird problems with Spotify lately (skipping songs, pause songs, playing playlists you havnt ask for etc.) go to Spotify.com and enter your account settings. click on the "sign out everywhere" button and everything should disap...

  • Gig Goer
  • Hi all,   if you having pweird problems with Spotify lately (skipping songs, pause songs, playing playlists you havnt ask for etc.) go to Spotify.com and enter your account settings. click on ...
  • 330 Views
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  • 330 Views
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Spotify android app is in Hebrew but my phone is in Russian

Plan:PremiumCountry:Israel Device:Xiaomi Mi A2Operating System:Android 9 My device is in Russian, but the application is shown in Hebrew. There is no way to change it to English.

  • Newbie
  • Plan: Premium Country: Israel   Device: Xiaomi Mi A2 Operating System: Android 9   My device is in Russian, but the application is shown in Hebrew. There is no way to change it to...
  • spirki
  • Gig Goer
  • 407 Views
  • 1 replies
  • 1 likes
  • 407 Views
  • 1 replies
  • 1 likes

Made for You mixes (Daily Mix etc) unchanged on phone for weeks

PlanFreeCountryAustraliaDeviceNokia 6Operating SystemAndroid Pie My Question or IssuePlease click if you have the same issue! I have troubleshooted this on Twitter and have been put in the "too hard" basket, told mine is an "isolated case" despite my...

  • Music Fan
  •   Plan Free Country Australia Device Nokia 6 Operating System Android Pie   My Question or Issue Please click if you have the same issue! I have troubleshooted this on Twitter an...
  • sharp-spark
  • Roadie
  • 287 Views
  • 1 replies
  • 2 likes
  • 287 Views
  • 1 replies
  • 2 likes

Atualização e problema no armazenamento SDCARD

PlanPremiumCountryBrasilDeviceMoto G4 PlayOperating SystemAndroid 7.1.1 My Question or Issue Acredito que aconteça sempre após uma atualização. O Spotify passa as músicas offline do SDCard para o armazenamento interno. Isso trava meu celular e tenho ...

Screenshot_20190618-055537.png Screenshot_20190618-052920.png Screenshot_20190618-055413.png
  • Newbie
  • Plan Premium Country Brasil Device Moto G4 Play Operating System Android 7.1.1   My Question or Issue   Acredito que aconteça sempre após uma atualização. O Spotify passa as músi...
  • 164 Views
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  • 164 Views
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problems with Connect

PlanPremiumCountryIsraelDeviceXiaomi MI A1Operating SystemAndroid 10 My Question or IssueHi, my Spotify always connect to the web player as default and start playing. i always need to change the connection to my phone and i it really annoying. more t...

  • Gig Goer
  • Plan Premium Country Israel Device Xiaomi MI A1 Operating System Android 10   My Question or Issue Hi,   my Spotify always connect to the web player as default and start playing...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
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Spotify just skips songs when i didnt ask for!

PlanPremiumCountryIsraelDeviceXiaomi MI a1 My Question or IssueHi, ive been having issues with Spotify lately which will cause me to cancel the premium account!!! why it keeps skipping songs in the middle?!?!?!?! didnt changed anything in my account ...

  • Gig Goer
  • Plan Premium Country Israel Device Xiaomi MI a1     My Question or Issue Hi,   ive been having issues with Spotify lately which will cause me to cancel the premium account!!...
  • 256 Views
  • 0 replies
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  • 256 Views
  • 0 replies
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Superuser Contribution Hey Cortana on Microsoft Launcher

My Question or IssueI use the Hey Cortana feature on Microsoft Launcher as my voice assistant on Android and it works with all my other smart devices fine accept Spotify. When I give it a command to play "Maroon 5" on Spotify for example it will open...

  • Casual Listener
  • My Question or Issue I use the Hey Cortana feature on Microsoft Launcher as my voice assistant on Android and it works with all my other smart devices fine accept Spotify. When I give it a command t...
  • davebelize
  • Casual Listener
  • 1111 Views
  • 4 replies
  • 0 likes
  • 1111 Views
  • 4 replies
  • 0 likes

My library is always shuffled!

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9 My IssueHi there, recently it seems that songs in My Music (my saved music library) are always shuffled. When I unlock the shuffle button and make it grey, the order of the songs change, but it's not eve...

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy 9   My Issue Hi there, recently it seems that songs in My Music (my saved music library) are always shuffled. When I unlock the shuffle ...
  • 132 Views
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  • 132 Views
  • 0 replies
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All carefully saved songs replaced with whole albums

PlanPremiumCountryCanadaDeviceXiaomi phone and Asus laptopOperating SystemAndroid and Windows 10 My Question or IssueSince joining Spotify last year, I've been carefully going through whole artist discographies and downloading the songs I like to my ...

  • Newbie
  • Plan Premium Country Canada Device Xiaomi phone and Asus laptop Operating System Android and Windows 10   My Question or Issue Since joining Spotify last year, I've been carefully goin...
  • 221 Views
  • 0 replies
  • 4 likes
  • 221 Views
  • 0 replies
  • 4 likes

Can't find Spotify playlists after redesign

PlanPremiumCountryUnited StatesDeviceGalaxy S7 EdgeOperating SystemAndroid My Question or IssueSince the redesign I can no longer find the playlists created by Spotify that were previously in the area 'Made for you'. I listen to an eclectic amount of...

  • Newbie
  • Plan Premium Country United States Device Galaxy S7 Edge Operating System Android   My Question or Issue Since the redesign I can no longer find the playlists created by Spotify that w...
  • 186 Views
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  • 186 Views
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Android auto wont play spotify

Hi, Does spotify not work with android auto?, I have android auto in my Volvo xc60 and when i go to music spotify is not an option for playing music, I have tried reinstalling android auto but this makes no difference. I can have the music playing an...

  • Casual Listener
  • Hi, Does spotify not work with android auto?, I have android auto in my Volvo xc60 and when i go to music spotify is not an option for playing music, I have tried reinstalling android auto but this m...
  • mikeybikes
  • Casual Listener
  • 2820 Views
  • 3 replies
  • 0 likes
  • 2820 Views
  • 3 replies
  • 0 likes

Where did the All Songs option go? [Version: 8.5.8.567 Android]

PlanPremiumCountryNew ZealandDeviceOne Plus 6Operating SystemAndroid My Question or Issue I can no longer find the All Songs option on my spotify app since the latest update. This feature used to pull all songs across all Albums, Artists and Songs. H...

  • Casual Listener
  • Plan Premium Country New Zealand Device One Plus 6 Operating System Android   My Question or Issue   I can no longer find the All Songs option on my spotify app since the lates...
  • normangr7
  • Casual Listener
  • 407 Views
  • 2 replies
  • 2 likes
  • 407 Views
  • 2 replies
  • 2 likes

Cancelled my premium account because of the update

Yup. Don't even plan on using the free version either. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Yup. Don't even plan on using the free version either.  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android&nbsp...
  • 286 Views
  • 0 replies
  • 6 likes
  • 286 Views
  • 0 replies
  • 6 likes

Solved!! New redesign

PlanPremiumCountryMexicoDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueHi everybody! I still do not get the new redesign, evethough a alrady have the latest update. Should I wait or do I need to do something to get it? Thanks!

  • Regular
  • Plan Premium Country Mexico Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue Hi everybody! I still do not get the new redesign, evethough a alrady have the ...
  • Deadjim
  • Roadie
  • 1707 Views
  • 14 replies
  • 0 likes
  • 1707 Views
  • 14 replies
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[Android][Playlists] Scrollbar can't be dragged in playlist view when it is on top

With the new update, when viewing a playlist, if the scrollbar is on the top, I can't drag it even though it is visible.In the screenshot I atatched you can see the scrollbar on the top but you can't drag it until it's still at the playlist title lev...

Screenshot_20190617-191011.png
  • Visitor
  • With the new update, when viewing a playlist, if the scrollbar is on the top, I can't drag it even though it is visible. In the screenshot I atatched you can see the scrollbar on the top but you can...
  • 158 Views
  • 0 replies
  • 0 likes
  • Android
    Playlists
  • 158 Views
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Downloaded over cellular instead of wifi

PlanPremiumCountryUSDeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueSo Spotify stopped working this morning when I got into my car. Rebooted and found that all of my downloaded music was no longer downloaded. But I have the settings...

  • Newbie
  • Plan Premium Country US Device Samsung Note 8 Operating System Android 9   My Question or Issue So Spotify stopped working this morning when I got into my car. Rebooted and found that ...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
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Quand je clique sur un titre..

PlanPremiumCountryFrance DeviceSamsung Galaxy J6+Operating SystemAndroid Pie My Question or IssueHere’s my problem: when I click on a title, nothing happens and the music doesn’t even start, when I listen to music at the same time the bar at the bott...

  • Newbie
  • Plan Premium Country France  Device Samsung Galaxy J6+ Operating System Android Pie   My Question or Issue Here’s my problem: when I click on a title, nothing happens and the musi...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
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Issue showing artists

I am a premium user in the US, on galaxy S7 on oreo. My Question or IssueWhen attempting to select an artist in my library, the app freezes for up to 10 seconds, then does not display the tracks/albums I have saved by the artist. I have included a sc...

  • Newbie
  • I am a premium user in the US, on galaxy S7 on oreo.    My Question or Issue When attempting to select an artist in my library, the app freezes for up to 10 seconds, then does not displa...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
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  • 0 likes