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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118648 Views

27 replies

4 likes

  • 118648 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239242 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239242 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600099 Views

79 replies

3 likes

  • 600099 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492668 Views

581 replies

42 likes

Account
Free
  • 492668 Views
  • 581 replies
  • 42 likes

Superuser Contribution late update full of bugs

My Question or Issuei have around 500 liked song in playlist, but its gone from phone.i try format the card, i try reinstall spotify, but i'm stick of reinstall it every damn time i want to play something from playlist, the canvas on the album render...

Music Fan

My Question or Issue i have around 500 liked song in playlist, but its gone from phone. i try format the card, i try reinstall spotify, but i'm stick of reinstall it every damn time i want to play ...

Xenia

Spotify Legend

1357 Views

3 replies

1 likes

  • 1357 Views
  • 3 replies
  • 1 likes

App crashes down when starting a Podcast

PlanPremiumCountryGermanyDeviceHuawei P20 liteOperating SystemAndroid 9 My Question or IssueSometimes when I try to start a podcast, the Spotify app crashes down. In some podcasts everything works perfectly but ins some other podcasts, it doesnt matt...

Newbie

Plan Premium Country Germany Device Huawei P20 lite Operating System Android 9   My Question or Issue Sometimes when I try to start a podcast, the Spotify app crashes down. In some pod...

Billy-J

Spotify Star

1068 Views

3 replies

0 likes

  • 1068 Views
  • 3 replies
  • 0 likes

Superuser Contribution Filtern in Alben

PlanPremiumCountryDeutschlandDeviceMacminiOperating Systemaktuell My Question or IssueIn der Albumliste ("meine Alben") ist Filtern komplett ohne Funktion. Es werden weder Alben noch Künstler gefunden.

Casual Listener

Plan Premium Country Deutschland Device Macmini Operating System aktuell   My Question or Issue In der Albumliste ("meine Alben") ist Filtern komplett ohne Funktion. Es werden weder Al...

Xenia

Spotify Legend

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Cannot Use Spotify App on Android

I'm unable to login to Spotify app on Android phone. I can log in online and use the web player. I'm able to use web player on the phone too, but the app isn't working. It keeps asking to reset my password, but the link is invalid. And again, the log...

Casual Listener

I'm unable to login to Spotify app on Android phone.  I can log in online and use the web player. I'm able to use web player on the phone too, but the app isn't working.  It keeps asking to...

rhrahulhaldar

Composer

759 Views

3 replies

1 likes

  • 759 Views
  • 3 replies
  • 1 likes

Superuser Contribution LOCAL FILES

PlanPREMIUMCountryFINLANDDeviceONEPLUS 7TOperating SystemANDROID My Question or IssueI added a few song through local files but I'm unable to play them on my mobile device. On the mobile the song titles appear as grey. How could I fix this problem?

Newbie

Plan PREMIUM Country FINLAND Device ONEPLUS 7T Operating System ANDROID   My Question or Issue I added a few song through local files but I'm unable to play them on my mobile device. O...

Kevx

Casual Listener

882 Views

2 replies

0 likes

  • 882 Views
  • 2 replies
  • 0 likes

Spotify android songs/playlist playback interruptions

PlanPremiumCountryPhilippinesDeviceNokia 7+Operating SystemAndroid 10 latest update My Question or IssueHello. Lately I've been annoyed by spotify having these random stops/playback issues:a. sometimes, after a song or two, or even in the middle of a...

Visitor

Plan Premium Country Philippines Device Nokia 7+ Operating System Android 10 latest update   My Question or Issue Hello. Lately I've been annoyed by spotify having these random stops/p...

Jcrace

Visitor

1227 Views

4 replies

1 likes

  • 1227 Views
  • 4 replies
  • 1 likes

sorting isn't working on Android App for Albums

Plan:PremiumCountry:USA DeviceLG V10Operating SystemAndroid Marshmallow My Issue:In "Your Library" > Albums > Filters. The Sort options aren't working and my Album list is only sorting via "Recently Downloaded". When I select sort by "Artist" or "Tit...

Newbie

Plan: Premium Country: USA   Device LG V10 Operating System Android Marshmallow   My Issue: In "Your Library" > Albums > Filters. The Sort options aren't working and my Alb...

Douchiest_Cabin

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Make Spotify awesome again

How about making Spotify work like it used to about a year ago when you didn't have to reconnect to the device you were casting too every five minutes also do you remember when same song dispayed on your phone was playing on the device you are castin...

Newbie

How about making Spotify work like it used to about a year ago when you didn't have to reconnect to the device you were casting too every five minutes  also do you remember when same song dispay...

abimpg

Newbie

678 Views

2 replies

2 likes

Android
Connect
  • 678 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Missing my albums on Android

Android 7.0, premium user. Spotify, album list shows only recommended albums. Not the albums in my library.

Casual Listener

Android 7.0, premium user. Spotify, album list shows only recommended albums. Not the albums in my library.

josodijk

Casual Listener

2016 Views

6 replies

0 likes

Android
  • 2016 Views
  • 6 replies
  • 0 likes

Superuser Contribution 3 dot menu button causes app to freeze

PlanPremiumCountry DeviceUmidigi F1Operating SystemAndroid 9 My Question or IssueThe 3 dot menu button causes the app to freeze and I cannot add songs to my playlists because of this.

Casual Listener

Plan Premium Country   Device Umidigi F1 Operating System Android 9   My Question or Issue The 3 dot menu button causes the app to freeze and I cannot add songs to my playlists be...

Freddie123

Casual Listener

954 Views

2 replies

0 likes

  • 954 Views
  • 2 replies
  • 0 likes

Spotify desaparece de la barra de notificaciones

Hey ! He tenido algunos problemas con Spotify últimamente. Tengo un Samsung Galaxy A10 y cuándo dejo de escuchar música por un rato, Spotify desaparece de la barra de notificaciones y tengo qué volver a ingresar a la aplicación para seguir escuchando...

Newbie

Hey ! He tenido algunos problemas con Spotify últimamente. Tengo un Samsung Galaxy A10 y cuándo dejo de escuchar música por un rato, Spotify desaparece de la barra de notificaciones y tengo qué volve...

1101 Views

0 replies

0 likes

  • 1101 Views
  • 0 replies
  • 0 likes

Spotify Code camera is always in Wide Angle

PlanPremiumCountryGermanyDeviceSamsung A50Operating SystemAndroid 10 My Question or IssueI tried to scan an Spotify code but my Camera is in Wide Angle mode in the Spotify Code scanner.

Visitor

  Plan Premium Country Germany Device Samsung A50 Operating System Android 10   My Question or Issue I tried to scan an Spotify code but my Camera is in Wide Angle mode in the Sp...

511 Views

0 replies

1 likes

  • 511 Views
  • 0 replies
  • 1 likes

Superuser Contribution Android app not loading

PlanPremiumCountryGermanyDeviceHuawei P10Operating SystemAndroid 9 with EMUI 9.1.0 My Question or IssueHi, so whenever I try to open an artist, everything is blacked out with the placeholder picture and everything. I cannot choose anything from disco...

Casual Listener

    Plan Premium Country Germany Device Huawei P10 Operating System Android 9 with EMUI 9.1.0   My Question or Issue Hi,   so whenever I try to open an artist, every...

Madmatt19

Visitor

1040 Views

4 replies

0 likes

  • 1040 Views
  • 4 replies
  • 0 likes

This broken awful POS app

So since the last update I am continually having to power off and on my phone to fix crashes with the app.And the tracks stopping mid-track bug is back (happens on 50% of tracks). Every app update we get 'bug fixes' but the same old (previously fixed...

Roadie

So since the last update I am continually having to power off and on my phone to fix crashes with the app. And the tracks stopping mid-track bug is back (happens on 50% of tracks). Every app update ...

user_y

Music Fan

813 Views

1 replies

1 likes

  • 813 Views
  • 1 replies
  • 1 likes

Behind the lyrics not working, reinstalling doesn't work

PlanPremiumCountryMexicoDeviceSamsung Galaxy Note 9Operating SystemAndroid Q My Question or Issuethe "Behind the Lyrics" option is not working on some songs that I had previously seen the option on (I also tried to do the one from the example on the ...

Casual Listener

Plan Premium Country Mexico Device Samsung Galaxy Note 9 Operating System Android Q   My Question or Issue the "Behind the Lyrics" option is not working on some songs that I had previo...

gippolito

Casual Listener

3060 Views

4 replies

1 likes

Android
Behind the lyrics
Genius
  • 3060 Views
  • 4 replies
  • 1 likes

Some local files won't sync to Android

PlanPremiumCountryUSADeviceMotorola Moto G7Operating SystemAndroid 9 My Question or IssueI have some audio files from CDs and such that are not on Spotify and thus I must use the "local files" ability on desktop to put them in playlists. This works j...

Visitor

Plan Premium Country USA Device Motorola Moto G7 Operating System Android 9   My Question or Issue I have some audio files from CDs and such that are not on Spotify and thus I must use...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Superuser Contribution kan inte logga in på min android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Elena

Moderator

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 'Dislike' removed in favor of 'Hide'. Doesn't auto-skip or synch with desktop

PlanPremiumCountryUSDeviceGalaxy 8Operating SystemAndroid Pie (9)My Question or IssueUntil roughly a month or two ago, when using the mobile app, I could 'dislike' a song when listening to the 'Discovery Weekly' list. This would skip to the next song...

Newbie

Plan Premium Country US Device Galaxy 8 Operating System Android Pie (9) My Question or Issue Until roughly a month or two ago, when using the mobile app, I could 'dislike' a song when liste...

Peter

Spotify Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Superuser Contribution App forgets it is streaming to Chromecast/Google Home

PlanPremiumCountryUSA DevicePixel 4 XLOperating SystemAndroid 10 My Question or IssueWhen casting to Chromecast enabled speaker(s) and phone screen locks, after a few minutes the phone will forget that it is casting music. Music continues to play, ho...

Visitor

Plan Premium Country USA   Device Pixel 4 XL Operating System Android 10   My Question or Issue When casting to Chromecast enabled speaker(s) and phone screen locks, after a few ...

Ivan

Spotify Legend

697 Views

1 replies

1 likes

  • 697 Views
  • 1 replies
  • 1 likes

Poor sound quality on one of my devices

DeviceAsus Zenfone 6Operating SystemAndroid 10 I have an issue with the sound quality of Spotify on my new phone, an Asus Zenfone 6. Even though sound quality is set to very high it is still very poor. When I connect the same headset to my old phone,...

Newbie

Device Asus Zenfone 6 Operating System Android 10   I have an issue with the sound quality of Spotify on my new phone, an Asus Zenfone 6. Even though sound quality is set to very high it is...

Mikawo56

Visitor

1096 Views

1 replies

0 likes

  • 1096 Views
  • 1 replies
  • 0 likes