Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195916 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
537548 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
442700 Views
565 replies
37 likes
PlanPremium duoCountryCanadaDeviceGoogle pixel 4Operating SystemAndroid 10 My Question or IssueI signed up for premium duo yesterday and sent an invite to my girlfriend. When she is trying to listen to songs, the playback is skipping and pausing and ...
Plan Premium duo Country Canada Device Google pixel 4 Operating System Android 10 My Question or Issue I signed up for premium duo yesterday and sent an invite to my girlfriend. When...
360 Views
0 replies
0 likes
Like i said in title, Spotify randomly pauses the song and keep playing after 1-2 seconds. I tried to turn off the battery optimization, restarting phone, clean install of Spotify, even factory reset. But none of them didn't help. What can I do? *i c...
Like i said in title, Spotify randomly pauses the song and keep playing after 1-2 seconds. I tried to turn off the battery optimization, restarting phone, clean install of Spotify, even factory reset...
Casual Listener
727 Views
2 replies
0 likes
Hello, I just Hard rested my device and as I was restoring my apps, all succeeded except Spotify. I'm using OnePlus 6T. The device is running OxygenOS 10.3.3 on top of Android 10.
Hello, I just Hard rested my device and as I was restoring my apps, all succeeded except Spotify. I'm using OnePlus 6T. The device is running OxygenOS 10.3.3 on top of Android 10.
Moderator
1222 Views
1 replies
0 likes
I have spotify for android, and recently it came to my attention that someone had hacked into my account (someone kept playing music on a device that was unfamiliar). I managed to fix the issue, logged out of all devices, changed my password and emai...
I have spotify for android, and recently it came to my attention that someone had hacked into my account (someone kept playing music on a device that was unfamiliar). I managed to fix the issue, logg...
422 Views
0 replies
0 likes
When I want to add a song to a playlist, can I reorder playlists to help find the right one? I know when I go to my library I can choose the order when searching for a playlist, but if I find a song I like and want to add it to a playlist clicking on...
When I want to add a song to a playlist, can I reorder playlists to help find the right one? I know when I go to my library I can choose the order when searching for a playlist, but if I find a song ...
Moderator
505 Views
1 replies
1 likes
My playlist keeps playing suggested songs. Yes I have autoplay turned off, yes I have log off and log back in and restarted my device. Another thing is where is the repeat buttonPlanFreeCountryUsaDeviceKyocera duroforceOperating SystemAndroid My Ques...
My playlist keeps playing suggested songs. Yes I have autoplay turned off, yes I have log off and log back in and restarted my device. Another thing is where is the repeat button Plan Free ...
Spotify Legend
514 Views
1 replies
0 likes
PlanPremiumDeviceSamsung Galaxy Note 9Operating SystemAndroid 10My Question or IssueSince last week spotify keeps closing every time I try to do something with another app. In the past I will play games in apps such as happy color, rummikub, facebook...
Plan Premium Device Samsung Galaxy Note 9 Operating System Android 10 My Question or Issue Since last week spotify keeps closing every time I try to do something with another app. In t...
Spotify Legend
582 Views
1 replies
0 likes
Oprating SystemAndroid 9 Spotify Version8.5.18.932 My IssueWhen I'm connected using Spotify Connect and playing an episode, the playback speed button is available, but changing the selected value doesn't do anything. I noticed that on the desktop cli...
Oprating System Android 9 Spotify Version 8.5.18.932 My Issue When I'm connected using Spotify Connect and playing an episode, the playback speed button is available, but changin...
Newbie
5284 Views
2 replies
2 likes
PlanPremiumCountrySlovakiaDeviceSony Xpeia XZOperating System Android 9 Offline music playback stops after 10 minutes. I deleted the application and the data on the SD card. It worked, but the next day the problem returned.
Plan Premium Country Slovakia Device Sony Xpeia XZ Operating System Android 9 Offline music playback stops after 10 minutes. I deleted the application and the data ...
Casual Listener
724 Views
2 replies
0 likes
PlanPremiumCountrySweden DeviceFiio M9Operating SystemAndroid Hi all,I have a very annoying problem with Spotify constantly deleting my downloaded playlists on my Fiio M9 every time I turn it off or if it runs out of battery. I saw someone else with ...
Plan Premium Country Sweden Device Fiio M9 Operating System Android Hi all, I have a very annoying problem with Spotify constantly deleting my downloaded playlists on my Fiio...
Visitor
1863 Views
2 replies
0 likes
I like to hear my music via bluetooth on my mobile speaker. However since a few days whenever I try to play Music on it all i can hear is the first millisecond and then it pauses. It works properly on my Sonos Play1 and my Pc but my Phone I keep havi...
I like to hear my music via bluetooth on my mobile speaker. However since a few days whenever I try to play Music on it all i can hear is the first millisecond and then it pauses. It works properly o...
Spotify Star
526 Views
1 replies
0 likes
PlanFreeCountry: Deutschland DeviceSamsung S10Operating System Ich kann den Shuffle Modus nicht ausschalten. Jedes Lied , was ich auswähle , wird mir in einer Playlist angezeigt und ich kann es nicht direkt anwählen. Das gleiche bei Hörbüchern, auch...
Plan Free Country: Deutschland Device Samsung S10 Operating System Ich kann den Shuffle Modus nicht ausschalten. Jedes Lied , was ich auswähle , wir...
Spotify Star
8119 Views
1 replies
0 likes
PlanPremiumCountry TurkeyDeviceSamsung Galaxy S8,Operating SystemAndroid 8.0.0 My Question or IssueI recently updated my Spotify app, but since then I can not play through my search results. When the song that I select ends, it repeats itself than pl...
Plan Premium Country Turkey Device Samsung Galaxy S8, Operating System Android 8.0.0 My Question or Issue I recently updated my Spotify app, but since then I can not play throu...
Newbie
8816 Views
21 replies
14 likes
I have an amazon echo at home, connected to spotifyI have spotify installed on my mobile, and use android auto whilst commuting - but tend to listen to google musicWhen I'm driving in the car listening to something on google music, suddenly without w...
I have an amazon echo at home, connected to spotify I have spotify installed on my mobile, and use android auto whilst commuting - but tend to listen to google music When I'm driving in the car li...
Newbie
1316 Views
1 replies
0 likes
PlanPremiumCountry USADeviceHuawei Honor 6xOperating SystemAndroid My Question or Issue Is there any way to organize downloaded episodes of podcasts, or create a playlist from them?
Plan Premium Country USA Device Huawei Honor 6x Operating System Android My Question or Issue Is there any way to organize downloaded episodes of podcasts, or create a pl...
Casual Listener
1103 Views
1 replies
7 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been a premium user for years and I have discovered a new behavior by Spotify Connect ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Star
716 Views
1 replies
0 likes
PlanFreeCountryUnited KingdomDeviceHuawei Mate 20 LiteOperating SystemEMUI 10My Question or IssueFor some reason, in spotify, I cannot manually cast my music to my google nest mini. I've reset my device, unlinked and relinked my spotify account and r...
Plan Free Country United Kingdom Device Huawei Mate 20 Lite Operating System EMUI 10 My Question or Issue For some reason, in spotify, I cannot manually cast my music to my google nest mini....
Visitor
2498 Views
3 replies
3 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! Like most people on this forum, I cannot stand the newest update. It sucks to pay for ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello! ...
Music Fan
2615 Views
2 replies
8 likes
PlanFreeCountryUSA DeviceNexus 7 2013Operating SystemAndroid Marshmallow My Question or IssueI listen to Spotify almost exclusively on my tablet which sits in a holder on my desk in landscape mode. Up until today, everything worked great. But after t...
Plan Free Country USA Device Nexus 7 2013 Operating System Android Marshmallow My Question or Issue I listen to Spotify almost exclusively on my tablet which sits in a holder o...
763 Views
0 replies
5 likes
PlanPremiumCountryUKDeviceOnePlus 6TOperating SystemAndroid 10 I use my spotify at night as a sleep aid. I use offline mode and use downloaded playlists. However after different amounts of time (times are very infrequent... 10 mins, 45 mins, 2 hours ...
Plan Premium Country UK Device OnePlus 6T Operating System Android 10 I use my spotify at night as a sleep aid. I use offline mode and use downloaded playlists. However after differen...
Moderator
1461 Views
1 replies
1 likes
