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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Android Metadata (pictures) Not correct with Car Metadata (pictures)

PlanPremiumCountryCanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid OreoVehicle2016 Toyota Tacoma w/ JVC deck (stock) My Question or IssueHi Guys I am having trouble with the pictures displayed in my truck, not matching what is on the screen o...

Visitor

Plan Premium Country Canada Device Samsung Galaxy Note 9 Operating System Android Oreo Vehicle 2016 Toyota Tacoma w/ JVC deck (stock)   My Question or Issue Hi Guys   I a...

420 Views

0 replies

1 likes

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Superuser Contribution spotify hacked? How easy is this....

Plan family Country canada Device android, but doesn't matter which one Operating System whatever My Question or Issue I saw this on youtube: So I'm paying for the family plan and others are hacking/stealing the content. Am I an **bleep**? Why am I ...

Casual Listener

Plan family Country canada Device android, but doesn't matter which one Operating System whatever   My Question or Issue I saw this on youtube: <snip - Moderator Edit...

Petya

Community Legend

525 Views

1 replies

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Superuser Contribution Android TV Spotify problems

PlanFree/Premium / not relevantCountryDKDeviceSONY BRAVIA ANDROID TVOperating SystemAndroid OreoMy Question or IssueUsing Spotify on android TV is overall a very fine experienc, but have got a couple of issues with it; 1. Spotify connect is not avail...

Visitor

Plan Free/Premium / not relevant Country DK Device SONY BRAVIA ANDROID TV Operating System Android Oreo My Question or Issue Using Spotify on android TV is overall a very fine experienc...

Mihail

Spotify Legend

2257 Views

2 replies

1 likes

Android TV
Autostart
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Device list Android 9 / 10

PlanPremiumCountryNetherlands My Question or IssueHello, I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recently bought an Marantz stereo which supports Spotify connect. I can manage the dev...

Newbie

Plan Premium Country Netherlands   My Question or Issue Hello,   I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recen...

467 Views

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Solved!! Playlists are sorted differently on Android compared to Desktop

Hi all, I've sorted my playlists on my pc in folders and such. I noticed that the playlists are not displayed in the same order as on the pc (see pictures). This is how it's on the pc and how it should be: This is how it looks on my phone (android v8...

Regular

Hi all,   I've sorted my playlists on my pc in folders and such. I noticed that the playlists are not displayed in the same order as on the pc (see pictures).   This is how it's on the ...

Emilia_8

Community Legend

847 Views

3 replies

0 likes

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Back/Previous Handsfree Button Not Working

PlanPremiumCountryUSADeviceLG Stylo 4Operating SystemAndroid Oreo My Question or IssueI stopped using Spotify for months due to it not working in the background when Google Maps or Google Chrome are open. Also, my Bluetooth handsfree back/previous bu...

Visitor

Plan Premium Country USA Device LG Stylo 4 Operating System Android Oreo   My Question or Issue I stopped using Spotify for months due to it not working in the background when Goo...

697 Views

0 replies

0 likes

Android
Back
bluetooth
Car
handsfree
previous track
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Google doesn't play the song by the artist I specified

I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND TEAM' it replies 'ok, playing booze house by kaz sk...

Newbie

I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND ...

379 Views

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0 likes

Android
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Overlaying other apps [Android]

PlanPremiumCountryU.S.DeviceSamsung Galaxy J7 StarOperating SystemAndroid PIMy Question or IssueWhenever I exit Spotify and open another app, spotify quits and I have all permissions enabled. When I open Spotify, I receive a pop-up saying "Please ena...

Casual Listener

  Plan Premium Country U.S. Device Samsung Galaxy J7 Star Operating System Android PI My Question or Issue Whenever I exit Spotify and open another app, spotify quits and I have all pe...

493 Views

0 replies

0 likes

Technical Issues
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Technical issues

PlanFree/PremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

390 Views

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0 likes

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Add music to My playlists

PlanFree/PremiumCountryArgentina Device(Android 9, Xiaomi red mi 6A )Operating System(Miui 10.4.4.) I can not add new songs to any playlist, since it does not show me the Spotify options and it is hung up and I have to close all applications on the c...

Visitor

  Plan Free/Premium Country Argentina   Device (Android 9, Xiaomi red mi 6A ) Operating System (Miui 10.4.4.)   I can not add new songs to any playlist, since it does not sh...

o6ywgj_dv-77g

Newbie

565 Views

1 replies

0 likes

Add music to My playlists
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Downloaded, but not streamable tracks won't play

Never mind, solved it IT Crowd style by simply switching the download toggle off and on again. ---Plan: PremiumCountry: The NetherlandsDevice: Sony Xperia XZ Premium (G8141)Operating System: Android 9 My Question or Issue:I added some files that are ...

Casual Listener

Never mind, solved it IT Crowd style by simply switching the download toggle off and on again.  --- Plan: Premium Country: The Netherlands Device: Sony Xperia XZ Premium (G814...

488 Views

0 replies

0 likes

Downloaded tracks
non streamable tracks
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Superuser Contribution Spotify Voice Not Working

PremiumUSA Samsung Galaxy S8 The Spotify page says to activate Spotify Voice (voice search), you must press and hold the search button to activate the microphone. I tried doing this, but it does not work. Any help?

Casual Listener

Premium USA   Samsung Galaxy S8   The Spotify page says to activate Spotify Voice (voice search), you must press and hold the search button to activate the microphone. I tried doing th...

Ver

Spotify Legend

2330 Views

2 replies

2 likes

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Song Repeats

I have the Premium plan on an Android phone and recently noticed that whenever I have my songs on Shuffle, theres about 40 or 50 songs that will play and it'll just loop those songs. I don't have it in a playlist it's just when I'm playing out of my ...

Casual Listener

I have the Premium plan on an Android phone and recently noticed that whenever I have my songs on Shuffle, theres about 40 or 50 songs that will play and it'll just loop those songs. I don't have it ...

384 Views

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What do Bass Boost and Surroundsound actually do?

Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they reactive to the music? Meaning they would act diff...

Casual Listener

Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they...

9767

Visitor

2805 Views

3 replies

1 likes

bass
boost
eq
surround
Surroundsound
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Solved!! Music playing randomly when I did not press play?

PlanFreeCountryAustraliaDevice(Samsung Galaxy S10)Operating System(Android Pie.) My Question or IssueNeed help I have a Samsung Galaxy S10 and for some reason music starts that I have not and will not Listen to, I have hit the pause button and than i...

Casual Listener

Plan Free Country Australia Device (Samsung Galaxy S10) Operating System (Android Pie.)   My Question or Issue Need help I have a Samsung Galaxy S10 and for some reason music starts th...

Emilia_8

Community Legend

2020 Views

3 replies

0 likes

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Superuser Contribution Unable to play song

PlanFreeCountryJapanDeviceSamsung Tab S2Operating SystemAndroid 7.0 My Question or IssueWhenever I try to play a song, it says "you just found a premium feature". Spotify is now completely useless. I have tried restarting my device and reinstalling s...

Visitor

Plan Free Country Japan Device Samsung Tab S2 Operating System Android 7.0   My Question or Issue Whenever I try to play a song, it says "you just found a premium feature". Spotify is ...

Mario

Spotify Legend

389 Views

1 replies

0 likes

bug
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Superuser Contribution Spotify randomly pausing on my Android but only through my car's bluetooth audio system.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Cheezwhizard

Casual Listener

1100 Views

2 replies

0 likes

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Premium User can't play full album

PlanPremium CountryCanada DeviceSamsung Galaxy S7 Operating SystemAndroid My Question or IssueI'm a premium user and all I want to do is play an album. Not a playlist, or a random set of songs, an actual album. Many older albums that you have made av...

Newbie

Plan Premium   Country Canada   Device Samsung Galaxy S7   Operating System Android    My Question or Issue I'm a premium user and all I want to do is play an al...

waldi5001

Newbie

1448 Views

2 replies

3 likes

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Superuser Contribution Can't like a song

PlanPremiumCountryUS DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueCan't like a song after the newest update. This box behind the lyrics is blocking me from liking the song. I can't close it or do anything besides go to the n...

Regular

Plan Premium Country US   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Can't like a song after the newest update. This box behind the lyrics ...

Peter

Spotify Legend

496 Views

1 replies

0 likes

Can't like song
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Music doesn't pause when receiving an incoming call on vibrate.

PlanPremiumCountryCanadaDevice(Samsung Galaxy S10 Plus)Operating System(Android 10, One UI 2) My Question or IssueMy phone is set to vibrate all the time. When I have music playing using the phone's speakers, the music doesn't pause when I receive an...

Casual Listener

Plan Premium Country Canada Device (Samsung Galaxy S10 Plus) Operating System (Android 10, One UI 2)   My Question or Issue My phone is set to vibrate all the time. When I have music p...

Slam86

Casual Listener

1473 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes