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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryMexicoDeviceSamsung Galaxy A50Operating SystemAndroid Pie My Question or IssueThis is my second complaint; The application takes too long to load a song even the "songs I like" takes about 10 minutes to load, and do not say when I'm...
Plan Premium Country Mexico Device Samsung Galaxy A50 Operating System Android Pie My Question or Issue This is my second complaint; The application takes too long to l...
Composer
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PlanPremiumCountryUS DeviceS8 Operating SystemAndroid Version 9 (Pie) My Question or IssueMy issue is that my local files randomly get greyed out. Its not every local file but random ones at random times. The local files that get greyed out though ca...
Plan Premium Country US Device S8 Operating System Android Version 9 (Pie) My Question or Issue My issue is that my local files randomly get greyed out. Its not e...
664 Views
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For some reason I was logged out of my Spotify app. When trying to log back in, I receive the "You're offline" message. Obviously I have internet so I click "OK" and try again, and get the same prompt, up until there's a new prompt to open my email a...
For some reason I was logged out of my Spotify app. When trying to log back in, I receive the "You're offline" message. Obviously I have internet so I click "OK" and try again, and get the same promp...
Newbie
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PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueIve enabled Car View to turn on automatically but it never does. I'm connected to my car's Bluetooth because the music plays. I can turn on Car View manually,...
Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue Ive enabled Car View to turn on automatically but it never does. I'm connected to ...
654 Views
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DeviceSamsung Galaxy S7 Operating SystemAndroid 8.0.0 My Question or IssueIs it possible to indicate the quantity of the songs in my created playlist? I can just see the overall duration of the songs.
Device Samsung Galaxy S7 Operating System Android 8.0.0 My Question or Issue Is it possible to indicate the quantity of the songs in my created playlist? I can just see the...
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PlanPremiumCountryFinlandDevice(Samsung Galaxy 9, Samsung Galaxy Watch Active 2)Operating System(Android, Tizen) My Question or IssueWhen navigating to "Recently played" menu on Galaxy Watch Active 2 and tap on the artist, all I'm getting is "No musi...
Plan Premium Country Finland Device (Samsung Galaxy 9, Samsung Galaxy Watch Active 2) Operating System (Android, Tizen) My Question or Issue When navigating to "Recently played" me...
700 Views
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Good morning, I have downloaded spotify on my phone (Android) and created a playlist to listen to whilst travelling over the holiday period....I could not, because I kept being told that I did not have internet connection....maybe I don´t understand,...
Good morning, I have downloaded spotify on my phone (Android) and created a playlist to listen to whilst travelling over the holiday period....I could not, because I kept being told that I did not ha...
Community Legend
743 Views
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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
993 Views
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PlanPremiumCountryAustraliaDevice(Windows 10 PC; HTC 510 android phone)Operating System(i) My Question or IssueI have about 30 albums and 20 playlists downloaded to a SD card on my phone. For about the past 2 months, all the albums disappear from the...
Plan Premium Country Australia Device (Windows 10 PC; HTC 510 android phone) Operating System (i) My Question or Issue I have about 30 albums and 20 playlists downloaded to a SD card...
Moderator
1100 Views
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PlanPremiumCountryUSADeviceMoto G5 PlusOperating SystemAndroid My Question or IssueI recently started the Spotify Premium trial on the recommendation of a friend, with one of the major selling points being the ability to upload local files to Spotify...
Plan Premium Country USA Device Moto G5 Plus Operating System Android My Question or Issue I recently started the Spotify Premium trial on the recommendation of a friend, with one of...
595 Views
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PlanPremiumCountryCanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid OreoVehicle2016 Toyota Tacoma w/ JVC deck (stock) My Question or IssueHi Guys I am having trouble with the pictures displayed in my truck, not matching what is on the screen o...
Plan Premium Country Canada Device Samsung Galaxy Note 9 Operating System Android Oreo Vehicle 2016 Toyota Tacoma w/ JVC deck (stock) My Question or Issue Hi Guys I a...
418 Views
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Plan family Country canada Device android, but doesn't matter which one Operating System whatever My Question or Issue I saw this on youtube: So I'm paying for the family plan and others are hacking/stealing the content. Am I an **bleep**? Why am I ...
Plan family Country canada Device android, but doesn't matter which one Operating System whatever My Question or Issue I saw this on youtube: <snip - Moderator Edit...
Community Legend
521 Views
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PlanFree/Premium / not relevantCountryDKDeviceSONY BRAVIA ANDROID TVOperating SystemAndroid OreoMy Question or IssueUsing Spotify on android TV is overall a very fine experienc, but have got a couple of issues with it; 1. Spotify connect is not avail...
Plan Free/Premium / not relevant Country DK Device SONY BRAVIA ANDROID TV Operating System Android Oreo My Question or Issue Using Spotify on android TV is overall a very fine experienc...
Spotify Legend
2245 Views
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PlanPremiumCountryNetherlands My Question or IssueHello, I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recently bought an Marantz stereo which supports Spotify connect. I can manage the dev...
Plan Premium Country Netherlands My Question or Issue Hello, I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recen...
462 Views
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Hi all, I've sorted my playlists on my pc in folders and such. I noticed that the playlists are not displayed in the same order as on the pc (see pictures). This is how it's on the pc and how it should be: This is how it looks on my phone (android v8...
Hi all, I've sorted my playlists on my pc in folders and such. I noticed that the playlists are not displayed in the same order as on the pc (see pictures). This is how it's on the ...
Community Legend
827 Views
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PlanPremiumCountryUSADeviceLG Stylo 4Operating SystemAndroid Oreo My Question or IssueI stopped using Spotify for months due to it not working in the background when Google Maps or Google Chrome are open. Also, my Bluetooth handsfree back/previous bu...
Plan Premium Country USA Device LG Stylo 4 Operating System Android Oreo My Question or Issue I stopped using Spotify for months due to it not working in the background when Goo...
687 Views
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I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND TEAM' it replies 'ok, playing booze house by kaz sk...
I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND ...
374 Views
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PlanPremiumCountryU.S.DeviceSamsung Galaxy J7 StarOperating SystemAndroid PIMy Question or IssueWhenever I exit Spotify and open another app, spotify quits and I have all permissions enabled. When I open Spotify, I receive a pop-up saying "Please ena...
Plan Premium Country U.S. Device Samsung Galaxy J7 Star Operating System Android PI My Question or Issue Whenever I exit Spotify and open another app, spotify quits and I have all pe...
484 Views
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PlanFree/PremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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PlanFree/PremiumCountryArgentina Device(Android 9, Xiaomi red mi 6A )Operating System(Miui 10.4.4.) I can not add new songs to any playlist, since it does not show me the Spotify options and it is hung up and I have to close all applications on the c...
Plan Free/Premium Country Argentina Device (Android 9, Xiaomi red mi 6A ) Operating System (Miui 10.4.4.) I can not add new songs to any playlist, since it does not sh...
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