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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196129 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196129 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537895 Views

78 replies

3 likes

  • 537895 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

443216 Views

565 replies

37 likes

Account
Free
  • 443216 Views
  • 565 replies
  • 37 likes

Solved!! Problemas com a área de informações

PlanoPremium PaísBrasilDispositivoRedmi note 8 proSistema operacionalAndroid 9 Minha pergunta ou problemaQuando aperto nos três pontinhos de qualquer lugar no aplicativo, seja de uma música ou playlist, o aplicativo trava e não faz mais nada. Então é...

Casual Listener

  Plano Premium  País Brasil Dispositivo Redmi note 8 pro Sistema operacional Android 9   Minha pergunta ou problema Quando aperto nos três pontinhos de qualquer lugar no ap...

user-removed

Not applicable

4483 Views

16 replies

22 likes

  • 4483 Views
  • 16 replies
  • 22 likes

Superuser Contribution Unknown Device can't be logged out

This is the 3rd time i have to change my password and sign out everywhere.there are 2 unknown people in my family premium account and i've successfully kick them out, however the sign out everywhere doesn't log out an unknown device can anyone help m...

Visitor

This is the 3rd time i have to change my password and sign out everywhere. there are 2 unknown people in my family premium account and i've successfully kick them out, however the sign out everywher...

Elena

Moderator

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Waze (and Android Auto / Maps) connections intermittent

PlanPremiumCountryThailand (also Europe)DeviceAndroid car head unit Generic Operating SystemAndroid 7.1Just purchased an android head unit as I love how spotify and Waze (or Android Auto) integrates using my phone as a GPS.. Android unit appears to w...

Regular

Plan Premium Country Thailand (also Europe) Device Android car head unit Generic  Operating System Android 7.1 Just purchased an android head unit as I love how spotify and Waze (or An...

1137 Views

0 replies

0 likes

  • 1137 Views
  • 0 replies
  • 0 likes

Last.fm no longer scrobbling?

PlanPremiumCountryUSA DeviceLaptop/Pixel 4Operating SystemAndroid 10/Windows 10 My Question or IssueNoticed after updating yesterday my last.fm account is no longer scrobbling. Losing this feature would devastate me as I have almost 15 years of data....

Newbie

Plan Premium Country USA   Device Laptop/Pixel 4 Operating System Android 10/Windows 10   My Question or Issue Noticed after updating yesterday my last.fm account is no longer sc...

SchwaSchlü

Casual Listener

819 Views

2 replies

3 likes

  • 819 Views
  • 2 replies
  • 3 likes

Superuser Contribution See more button is unresponsive so I cannot see individual songs in an album

Spoiler (Highlight to read) PlanFreeCountryUnited StatesDeviceMotorola G5+Operating SystemAndriod 8.1.0 My Question or IssueI have been trying to contact someone or make a post about a problem for 2 weeks but nobody has helped me. Spotify's poor cust...

Regular

  Plan Free Country United States Device Motorola G5+ Operating System Andriod 8.1.0   My Question or Issue I have been trying to contact someone or make a post about a problem f...

Elena

Moderator

1889 Views

1 replies

3 likes

Samsung
  • 1889 Views
  • 1 replies
  • 3 likes

Superuser Contribution No Sound in Android TV

PlanPremiumCountry DeviceMi TV Operating SystemAndroid 9 hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playing more and not being able to control properly. uninstall TV Reboot and back on TV s...

Casual Listener

Plan Premium Country   Device Mi TV  Operating System Android 9   hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playi...

Elena

Moderator

1035 Views

1 replies

0 likes

No Sound on Android TV
  • 1035 Views
  • 1 replies
  • 0 likes

Fire HD 8 for Kids - Spotify music randomly stops playing

I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button. *Power saving mode has been turned off already, and all of t...

Casual Listener

I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button.   ...

rheggy_uy

Casual Listener

2324 Views

4 replies

1 likes

Android
Fire hd 8
Spotify music
spotify stops playing
Troubleshooting
  • 2324 Views
  • 4 replies
  • 1 likes

Solved!! Fire tv

All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.

Regular

All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.

Billy-J

Spotify Star

1860 Views

10 replies

1 likes

  • 1860 Views
  • 10 replies
  • 1 likes

Superuser Contribution What is the wake word for the voice control feature?

What is the wake word for voice control? The legal notice mentions a wake word, but I can't find any information about it. It would seem silly to implement a voice control feature that requires a long press on the screen to activate. I am hoping to s...

Newbie

What is the wake word for voice control? The legal notice mentions a wake word, but I can't find any information about it. It would seem silly to implement a voice control feature that requires a lon...

Galarkin-us

Visitor

3854 Views

4 replies

5 likes

  • 3854 Views
  • 4 replies
  • 5 likes

Superuser Contribution Bluetooth car controls stopped working [Kenwood]

PlanPremiumCountryDenmarkDeviceOnePlus 6TOperating SystemAndroid 9.0.0 My Question or IssueAfter the recent updates i have issues skipping songs, play/pause ect. using my cars headunit, which is a Kenwood DDX4017BT.Sometimes after closing and opening...

Casual Listener

Plan Premium Country Denmark Device OnePlus 6T Operating System Android 9.0.0   My Question or Issue After the recent updates i have issues skipping songs, play/pause ect. using my car...

anttosuhonen

Visitor

9537 Views

10 replies

3 likes

  • 9537 Views
  • 10 replies
  • 3 likes

How be a betatester?

This is my ask, how i can be a betatester?

Regular

This is my ask, how i can be a betatester?

LatentTwist

Music Fan

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Spotify auto-starting when i close a call

Spotify app is close in my phone. I make a call with my bluetooth headphones.When the call ends automatically start spotify and playing music!!I have to stop the music.. and close spotify always.Someone have the same problem and any resolution to sol...

Visitor

Spotify app is close in my phone. I make a call with my bluetooth headphones. When the call ends automatically start spotify and playing music!! I have to stop the music.. and close spotify al...

642 Views

0 replies

0 likes

auto
bluetooth
start
  • 642 Views
  • 0 replies
  • 0 likes

[Android][Other] Spotify freezes Sony android tv

Hi there,I've a Sony Bravia X8500F and I use Spotify constantly for hours every day.The issue is that, every day, after few hours of listening, Spotify starts to freeze and then freezes the whole TV, remote doesn't work anymore, I can only unplug the...

Casual Listener

Hi there, I've a Sony Bravia X8500F and I use Spotify constantly for hours every day. The issue is that, every day, after few hours of listening, Spotify starts to freeze and then freezes the whole...

ebsc

Newbie

3707 Views

7 replies

17 likes

Android
Other
  • 3707 Views
  • 7 replies
  • 17 likes

No sound on Nvidia Shield since 1.29.0

Hello,Since the Android TV version Nvidia Shield impossible to play a spotify sound.Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield1.29.01.30.01.31.0Require to remain in version 1.20.0 Premium Device...

Newbie

Hello, Since the Android TV version Nvidia Shield impossible to play a spotify sound. Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield 1.29.0 1.3...

1142 Views

0 replies

0 likes

Android TV
  • 1142 Views
  • 0 replies
  • 0 likes

Lyrics

PlanPremiumCountryMéxicoDeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHow can I show lyrics (in supported songs of course) on my phone?I have a family plan, my sister has the lyrics showing in her phone, the Spotify app in m...

Casual Listener

Plan Premium Country México Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue How can I show lyrics (in supported songs of course) on my phone? I have a fa...

mrgm2891

Visitor

1654 Views

2 replies

0 likes

  • 1654 Views
  • 2 replies
  • 0 likes

I can't see all of my songs on the "add to playlist" button

PlanPremiumCountryBrasilDeviceSamsung Galaxy J6Operating SystemAndroid 10 My Question or IssueWhen i'm adding songs in a playlist via the "add songs" button I get to my songs, but when I get to the end of the list, the arrow doesn’t appear to continu...

Newbie

Plan Premium Country Brasil Device Samsung Galaxy J6 Operating System Android 10   My Question or Issue When i'm adding songs in a playlist via the "add songs" button I get to my songs...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution (Galaxy s9) music stops

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android.) My Question or IssueI've had spotify for a few years and never had a problem until I bought the S9. It stops playing after a few songs, sometimes in the middle of a song. I've s...

Newbie

Plan Premium Country USA   Device (Samsung Galaxy 9) Operating System (Android.)   My Question or Issue I've had spotify for a few years and never had a problem until I bought th...

mogrant

Visitor

22229 Views

14 replies

3 likes

  • 22229 Views
  • 14 replies
  • 3 likes

Spotify music Offline stops after a few minutes on Samsung Galaxy phone

PlanPremium Country DeviceSamsung Galaxy A10Operating SystemAndroid 10 My Question or IssueHi all,My SAMSUNG GALAXY A10 stops playing music on Offline Mode after a fewminutes.Searching through the help forum this issue hasn't really helped- I've been...

Newbie

  Plan Premium   Country   Device Samsung Galaxy A10 Operating System Android 10   My Question or Issue Hi all, My SAMSUNG GALAXY A10 stops playing music on Offline...

javiseh

Newbie

826 Views

1 replies

0 likes

Samsung music stops
  • 826 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast broken?

Getting "Can't play this right now" against both Chromcast devices I have from within Spotify. Other apps work fine with Chromecast. Any ideas? I'm using the release version of Spotify.

Visitor

Getting "Can't play this right now" against both Chromcast devices I have from within Spotify. Other apps work fine with Chromecast. Any ideas? I'm using the release version of Spotify.

naguz

Regular

13833 Views

13 replies

1 likes

  • 13833 Views
  • 13 replies
  • 1 likes

Local Files Won't Play On Android

PlanPremiumCountryUSA DeviceAndroid LG Operating SystemWindows My Question or IssueHi! I've been using Spotify on my phone for years, and I have Premium. Until now, local files that I put on my computer transferred over to my phone just fine after co...

Visitor

Plan Premium Country USA   Device Android LG  Operating System Windows   My Question or Issue Hi! I've been using Spotify on my phone for years, and I have Premium. Until no...

439 Views

0 replies

0 likes

Local files not downloading
Mac
PC
Phone app
  • 439 Views
  • 0 replies
  • 0 likes