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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118641 Views

27 replies

4 likes

  • 118641 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239216 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239216 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600084 Views

79 replies

3 likes

  • 600084 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492662 Views

581 replies

42 likes

Account
Free
  • 492662 Views
  • 581 replies
  • 42 likes

Superuser Contribution Vodafone + Spotify

Vodafone saçma güzel 8 tarifesine geçtim ücretsiz olarak 4 gb spotfy premium üyeliği sunuldu ancak spotfy hesabımı bir türlü tanımlayamadım spotfy premium üyelik hatası veriyor

Casual Listener

Vodafone saçma güzel 8 tarifesine geçtim ücretsiz olarak 4 gb spotfy premium üyeliği sunuldu ancak spotfy hesabımı bir türlü tanımlayamadım spotfy premium üyelik hatası veriyor

musapb

Casual Listener

817 Views

3 replies

0 likes

  • 817 Views
  • 3 replies
  • 0 likes

Superuser Contribution Greyed songs in Liked songs

The songs in my liked playlist have been greyed out because I accidentally pressed this buttonNow I can't play the song out of my phone in the liked playlist but can still play it on the artist's/album page. However the song hasn't been greyed out in...

Visitor

The songs in my liked playlist have been greyed out because I accidentally pressed this button Now I can't play the song out of my phone in the liked playlist but can still play it on the artist...

Mario

Spotify Legend

635 Views

1 replies

0 likes

Android 10
Greyed out songs
Liked Songs Playlist
  • 635 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android App Keeps Crashing and is Unusable

PlanFree/PremiumCountryCanadaDeviceLG G7 ThinQOperating SystemAndroid 9 My Question or IssueSpotify Premium has been great for me until last week when the app on my phone started acting up. Almost nothing loads, including songs, album art, the actual...

Visitor

Plan Free/Premium Country Canada Device LG G7 ThinQ Operating System Android 9   My Question or Issue Spotify Premium has been great for me until last week when the app on my phone sta...

Ivan

Spotify Legend

1000 Views

1 replies

0 likes

  • 1000 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock screen timeout galaxy s10e

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating System My Question or IssueWhen music is paused and the screen times out, the spotify controls disappear from the lock screen. Is there a way to pause spotify, walk away for a few minutes, come ...

Visitor

Plan Premium Country USA Device Samsung Galaxy s10e Operating System     My Question or Issue When music is paused and the screen times out, the spotify controls disappear fr...

Ivan

Spotify Legend

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

Solved!! Podcasts won't play!

For the past week every time I go on to listen to a podcast it won't play. I'll press on it and it appears as though it is about to play but then Spotify just closes itself. Bizarrely, music plays as normal. It does this for every podcast I listen to...

Casual Listener

For the past week every time I go on to listen to a podcast it won't play. I'll press on it and it appears as though it is about to play but then Spotify just closes itself. Bizarrely, music plays as...

CSP1993

Casual Listener

5697 Views

4 replies

2 likes

  • 5697 Views
  • 4 replies
  • 2 likes

Deleted Thread - Zero Help - Frustrated

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff on these forums. Issue 1: I'm running into constant ...

Regular

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff o...

514 Views

0 replies

2 likes

  • 514 Views
  • 0 replies
  • 2 likes

Repeat Issues with Queue and Continuous "Radio" After Queue Expires

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff on these forums. Issue 1: I'm running into constant ...

Regular

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff o...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Add files on mobile

PlanPremiumCountryGermanyDeviceHuawei p30liteOperating SystemAndroid 10 My Question or Issue How do I add music Files I have already stored on my phone?

Roadie

  Plan Premium Country Germany Device Huawei p30lite Operating System Android 10   My Question or Issue   How do I add music Files I have already stored on my phone?  

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
  • 0 likes

Superuser Contribution Casting to Google Home Speaker Group, Android app stops running in background after 3-5 minutes

PlanPremium CountryUSA DeviceGoogle Pixel 2Google Home (original)Google Home mini (1st gen) Operating SystemAndroid 10 - April 5th 2020 security patch My Question or IssueUsing Spotify Connect to cast music to a Google Home speaker group, I am able t...

Casual Listener

Plan Premium   Country USA   Device Google Pixel 2 Google Home (original) Google Home mini (1st gen)   Operating System Android 10 - April 5th 2020 security patch   ...

st4hli

Newbie

4554 Views

3 replies

3 likes

Chromecast Android
Google Home
Google Home Mini
Pixel 2
  • 4554 Views
  • 3 replies
  • 3 likes

Superuser Contribution White dot in the song slider missing

PlanPremiumCountryBrazilDeviceLenovo Vibe K5Operating System Android 6.0.1 My Question or Issue After some updates, that little dot which helps sliding the bar and choosing the part you like on the music, doesn't show anymore, I already reinstalled, ...

Casual Listener

Plan Premium Country Brazil Device Lenovo Vibe K5 Operating System  Android 6.0.1    My Question or Issue  After some updates, that little dot which helps sliding the ba...

Tyrant2612

Casual Listener

1348 Views

2 replies

0 likes

  • 1348 Views
  • 2 replies
  • 0 likes

Device connect

my laptop and my mobile doesn't connect with each other...if i play a song on mobile i find my laptop doesn't catch it and reverse..i have tried many solutions as reinstall the app on both of them and changing to google dns and it doesn't work either...

Casual Listener

my laptop and my mobile doesn't connect with each other...if i play a song on mobile i find my laptop doesn't catch it and reverse..i have tried many solutions as reinstall the app on both of them an...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Superuser Contribution Add more songs button playlist missing

PlanPremium CountryBelgium Operating SystemAndroid My Question or IssueWhen I want to create a new playlist or add more songs to an existing playlist, I can only see my most recent liked songs. The '+' symbol is gone, to see more of my liked songs to...

Casual Listener

  Plan Premium   Country Belgium   Operating System Android   My Question or Issue When I want to create a new playlist or add more songs to an existing playlist, I can...

Ivan

Spotify Legend

2622 Views

3 replies

0 likes

  • 2622 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Transaction failed but money was deducted

PlanFreeCountryIndiaDeviceRedmi note 8 proOperating SystemAndroid My Question or IssueI tried to upgrade to one month premium of 119 rs/month using my Airtel debit card but it said transaction failed. Money has been deducted and no refund has been in...

Casual Listener

  Plan Free Country India Device Redmi note 8 pro Operating System Android   My Question or Issue I tried to upgrade to one month premium of 119 rs/month using my Airtel debit ca...

Mario

Spotify Legend

892 Views

3 replies

0 likes

  • 892 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issues login in offline mode

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid 8.8 Before Spotify upgraded I did not have an issue logging in w...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Samsung Galaxy S7 Operating System Andr...

Ivan

Spotify Legend

654 Views

1 replies

0 likes

Android
galaxy s7
Login
  • 654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moving songs from "Next from" to "Queue" causes track text to freeze on screen

PlanPremiumCountryUKDeviceOnePlus 7T ProOperating SystemOxygen OS 10.0.9 My Question or IssueFor some reason when I shuffle a playlist and drag a song from the list into my "Queue", the song title and artist text of the song I'm dragging duplicates, ...

Casual Listener

Plan Premium Country UK Device OnePlus 7T Pro Operating System Oxygen OS 10.0.9   My Question or Issue For some reason when I shuffle a playlist and drag a song from the list into my ...

Mario

Spotify Legend

863 Views

4 replies

0 likes

  • 863 Views
  • 4 replies
  • 0 likes

Superuser Contribution Albums Won't Play

(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can no longer listen to my downloaded albums offline while using Spotify Premium. I have no issues with my playlists, only the albums. When I try to play an album, I get a message saying "...

Casual Listener

  (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can no longer listen to my downloaded albums offline while using Spotify Premium.  I have no issues with my ...

ghook9

Casual Listener

872 Views

2 replies

0 likes

  • 872 Views
  • 2 replies
  • 0 likes

Superuser Contribution I don't listen to "The Journal" or "The Daily" podcasts

PlanPremiumCountryUSADeviceSamsung Note 8, Windows PCOperating SystemAndroid, Windows My Question or IssueI honestly don't think I have ever listened to a minute of either of these shows but they are listed as my "Top Podcasts" and they are taking up...

Music Fan

Plan Premium Country USA Device Samsung Note 8, Windows PC Operating System Android, Windows   My Question or Issue I honestly don't think I have ever listened to a minute of either of...

FuriousStyles1

Music Fan

762 Views

2 replies

0 likes

  • 762 Views
  • 2 replies
  • 0 likes

Spotify keeps disconnecting after 30-50 seconds when casting via Google Chrome

PlanPremiumCountryNLDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify keeps disconnecting after 30-50 seconds when casting via Google Chrome. I've reinstalled Spotify after deleting all data first and that helps only once...

Visitor

  Plan Premium Country NL Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify keeps disconnecting after 30-50 seconds when casting via Google Chr...

pcope

Regular

2004 Views

5 replies

13 likes

  • 2004 Views
  • 5 replies
  • 13 likes

Superuser Contribution Android app crashes when I try to listen to podcasts

PlanFreeCountrySouth AfricaDeviceHuawei Mate 9Operating SystemAndroid 9 My Question or IssueApp crashes when I try to listen to podcasts. Regardless of downloaded or streaming episode, regardless of length, every podcast episode on every show crashes...

Casual Listener

Plan Free Country South Africa Device Huawei Mate 9 Operating System Android 9   My Question or Issue App crashes when I try to listen to podcasts.  Regardless of downloaded or s...

Marelise

Casual Listener

1132 Views

4 replies

0 likes

Spotify
  • 1132 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Mobile on Android crashes when playing local files

PlanPremiumCountryUSADeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueSince Wednesday of last week I've been having problems with Spotify crashing when it attempts to play my local files. No updates are available for my phone or Spotify...

Casual Listener

Plan Premium Country USA Device Moto E4 Operating System Android 7.1.1   My Question or Issue Since Wednesday of last week I've been having problems with Spotify crashing when it attem...

z_d478y-509g8

Casual Listener

1419 Views

3 replies

2 likes

  • 1419 Views
  • 3 replies
  • 2 likes