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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107332 Views

26 replies

3 likes

  • 107332 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217220 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217220 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571268 Views

79 replies

3 likes

  • 571268 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470694 Views

577 replies

40 likes

Account
Free
  • 470694 Views
  • 577 replies
  • 40 likes

Superuser Contribution When I make a playlist, I can't see all my liked songs

When I make a playlist the arrow button to expand my liked songs is gone and I go to the bottom of my liked songs (therefore seeing all the songs I've liked). How do I get to the arrow back?PlanPremiumCountryUnited KingdomDevice Samsung A70Operating ...

Visitor

When I make a playlist the arrow button to expand my liked songs is gone and I go to the bottom of my liked songs (therefore seeing all the songs I've liked). How do I get to the arrow back? Plan ...

Katerina

Spotify Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song info not showing

Song title and Artist info not showing upCountryIndonesia DeviceSamsung A50sOperating SystemAndroid 10 My Question or Issue

Casual Listener

Song title and Artist info not showing up Country Indonesia   Device Samsung A50s Operating System Android 10   My Question or Issue  

otied

Casual Listener

1695 Views

4 replies

0 likes

  • 1695 Views
  • 4 replies
  • 0 likes

Spotify Free - no ad notifications

I have noticed this weird behaviour recently in Spotify on my mobile: On some ads, the notification doesn't change to Advertisement but keeps showing the last played song before the ads. There can be more than one ad playing and it still doesn't chan...

Casual Listener

I have noticed this weird behaviour recently in Spotify on my mobile:   On some ads, the notification doesn't change to Advertisement but keeps showing the last played song before the ads. The...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

"Ten percent happier" podcast episodes are not showing

PlanPremiumCountryPhilippinesDeviceHuawei Nova 3iOperating SystemAndroid 9 My Question or IssueEpisodes are not showing for this specific podcast. Tried clearing app data, app cache and even reinstalling Spotify mobile app.  

Casual Listener

  Plan Premium Country Philippines Device Huawei Nova 3i Operating System Android 9   My Question or Issue Episodes are not showing for this specific podcast. Tried clearing app ...

Ar93tlam

Casual Listener

897 Views

4 replies

0 likes

  • 897 Views
  • 4 replies
  • 0 likes

Spotify Android App closes while playing on another device, needs to stay open

PlanPremiumCountryUKDevice(Nokia Operating System(Android 9, Pie) My Question or IssueHi everyone, I'm running the Spotify app with the same account on both my Android phone and Windows 10 PC, I also have a Fossil Hybrid watch. I like listening to mu...

Visitor

Plan Premium Country UK Device (Nokia 😎 Operating System (Android 9, Pie)   My Question or Issue Hi everyone,  I'm running the Spotify app with the same account on both my Andro...

545 Views

0 replies

0 likes

Android
application
Listening Devices
Pie
speaker
watch
  • 545 Views
  • 0 replies
  • 0 likes

Behind the lyrics no aparece

Previamente tenia otra cuenta premium en mi celular, pero ahora que hice otra premium en el mismo celular no me aparece el recuadro ni la opción

Newbie

Previamente tenia otra cuenta premium en mi celular, pero ahora que hice otra premium en el mismo celular no me aparece el recuadro ni la opción

Denmend

Newbie

1714 Views

3 replies

1 likes

  • 1714 Views
  • 3 replies
  • 1 likes

Songs keep stopping on android s9

PlanPremiumCountryAustraliaDeviceSamsung S9Operating System My Question or IssueAfter about 5 minutes my songs will pause. I have looked at solutions and tried multiple.I have reinstalled and redownloaded my playlist.I have restarted the phone.I have...

Visitor

Plan Premium Country Australia Device Samsung S9 Operating System     My Question or Issue After about 5 minutes my songs will pause. I have looked at solutions and tried multiple...

lonestay

Newbie

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops very often when I'm online

PlanPremiumCountryGermanyDeviceXiaomi Mi 9t ProOperating SystemMIUI 11 My Question or IssueMy music randomly stops playing every 10-60 seconds. It is very annoying and I cannot enjoy my music like this at all. This only happens in online mode. (Even ...

Visitor

Plan Premium Country Germany Device Xiaomi Mi 9t Pro Operating System MIUI 11   My Question or Issue My music randomly stops playing every 10-60 seconds. It is very annoying and I cann...

Elena

Moderator

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Huawei p40

PlanPremiumCountryGermanyDeviceHuawei p 40 lite My Question or IssueThe problem is that the new Huawei phones don't have the Google services. Is there any possibility to get the apk for Android at the website?Thanks for the helpJan

Visitor

Plan Premium Country Germany Device Huawei p 40 lite   My Question or Issue The problem is that the new Huawei phones don't have the Google services. Is there any possibility to get the ...

JD22159

Casual Listener

10865 Views

2 replies

0 likes

  • 10865 Views
  • 2 replies
  • 0 likes

Superuser Contribution Saved artist not showing up search

PlanPremiumCountryUNITED STATES DeviceGOOGLE PIXEL 3 Operating SystemANDROID 10 My Question or IssueWhenever I go to artist and search for an artist that I saved it says no results found but when I actually go to their page the songs are still saved.

Casual Listener

Plan Premium Country UNITED STATES  Device GOOGLE PIXEL 3  Operating System ANDROID 10   My Question or Issue Whenever I go to artist and search for an artist that I saved it...

Xenia

Spotify Legend

794 Views

4 replies

0 likes

  • 794 Views
  • 4 replies
  • 0 likes

Superuser Contribution extremely slow app and downloads on huawei p20 pro

PlanPremiumCountryGermany DeviceHuawei p20 proOperating SystemAndroid9 / EMUI 9.1.0My Question or IssueI try to use spotify on huawei 20 pro. Im using it with a fast WIFI. The app reacts very slow. on every click at first a site with grayed out conte...

Casual Listener

  Plan Premium Country Germany   Device Huawei p20 pro Operating System Android9 / EMUI 9.1.0 My Question or Issue I try to use spotify on huawei 20 pro. Im using it with a fast ...

musjuwil

Casual Listener

1596 Views

3 replies

0 likes

  • 1596 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify lag on Mi Box S

PlanFree/PremiumCountryFranceDeviceMi Box SOperating SystemAndroid TV My Question or IssueHello,On my Mi Box S (android TV) there are lags of 1 to 3 seconds of music since I bought it.Is there a fix ?Thanks !

Newbie

Plan Free/Premium Country France Device Mi Box S Operating System Android TV   My Question or Issue Hello, On my Mi Box S (android TV) there are lags of 1 to 3 seconds of music si...

Peter

Spotify Legend

3363 Views

1 replies

2 likes

  • 3363 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Songs aren't unique across albums and singles

When I download an album containing several songs, that should also be apply to some individual singles as well. For example, look at below album: https://open.spotify.com/album/50FHINh9xisewZgfucGbVL?si=m4KjIrdnTn-g1F6QyXO0WA I downloaded it fully. ...

Newbie

When I download an album containing several songs, that should also be apply to some individual singles as well.   For example, look at below album:   https://open.spotify.com/album/50F...

Peter

Spotify Legend

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Samsung Gear S2 can't install Spotify app

PlanPremiumCountryIndonesiaDeviceSamsung Gear S2Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I have a problem on my Samsung Gear S2. Before i uninstall the Spotify app, There's no connection from my Samsung Gear ...

Newbie

Plan Premium Country Indonesia Device Samsung Gear S2 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I have a problem on my Samsung Gear S2...

cruskai239

Visitor

6238 Views

6 replies

1 likes

  • 6238 Views
  • 6 replies
  • 1 likes

Superuser Contribution Songs play twice when I search for them

Plan PremiumCountry US DevicePixel 2Operating SystemAndroid 10 My Question or IssueIf I search for a song and play it, it does a great job. Until it gets to the end of the song. Then it always plays the exact same song again. After that, it begins pl...

Casual Listener

Plan Premium Country US   Device Pixel 2 Operating System Android 10   My Question or Issue If I search for a song and play it, it does a great job. Until it gets to the end o...

uniqueusername2

Casual Listener

1238 Views

2 replies

0 likes

  • 1238 Views
  • 2 replies
  • 0 likes

Superuser Contribution Low Quality Cover Art In Lock Screen

 PlanPremiumCountryTurkeyDeviceLG G7 ThinQ LM-G710EM 64GBOperating SystemAndroid 9 My Question or IssueCover arts in my phone appear on lock screen as fullscreen. Lately these album covers started to show in low quality and I have not changed a setti...

Regular

  Plan Premium Country Turkey Device LG G7 ThinQ LM-G710EM 64GB Operating System Android 9   My Question or Issue Cover arts in my phone appear on lock screen as fullscreen. Lately th...

rocknrollinn

Regular

1493 Views

2 replies

1 likes

  • 1493 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution [Android Auto] Steering wheel buttons do not work for skipping podcasts back/forwards 15 secs

PlanPremiumCountryUSDeviceGoogle Pixel 2 // 2020 VW Jetta GLI (Autobahn trim)Operating SystemAndroid 10 // Android Auto My Question or IssueHi Spotify team, I have a rather vexing issue for you: I have a 2020 VW Jetta GLI (Autobahn trim—may be import...

Regular

Plan Premium Country US Device Google Pixel 2 // 2020 VW Jetta GLI (Autobahn trim) Operating System Android 10 // Android Auto   My Question or Issue Hi Spotify team, I have a rather v...

Peter

Spotify Legend

10073 Views

5 replies

0 likes

  • 10073 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify playlists duration

PlanPremiumCountryPolandDevice(Sony Xperia 10 Plus, iPhone 7)Operating System(Android 10, iOS 13) Does someone have an explanation why is for the same playlists created by Spotify I can see its total duration on my iPhone but not on Android phone (se...

Regular

Plan Premium Country Poland Device (Sony Xperia 10 Plus, iPhone 7) Operating System (Android 10, iOS 13)   Does someone have an explanation why is for the same playlists created by Spot...

Demart

Regular

5048 Views

4 replies

0 likes

  • 5048 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Anzeige für Neuheiten

PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGuten Morgen, ich hatte vor einigen Wochen für einige Tage rechts oben auf der App-Startsei...

Casual Listener

PlanPremium Country Germany  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Guten M...

Elena

Moderator

778 Views

1 replies

0 likes

  • 778 Views
  • 1 replies
  • 0 likes

Superuser Contribution My songs change on their own

I'm constantly listening to a song and out of nowhere Spotify changes to a completely random one.

Visitor

I'm constantly listening to a song and out of nowhere Spotify changes to a completely random one.  

Mario

Spotify Legend

650 Views

2 replies

1 likes

  • 650 Views
  • 2 replies
  • 1 likes