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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375946 Views

541 replies

34 likes

Account
Free
  • 375946 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7544 Views

0 replies

7 likes

  • 7544 Views
  • 0 replies
  • 7 likes

Spotify disables bluetooth after every played track.

Hi there folks.When I'm using my bluetooth headphones Spotify turns of my bluetooth after every single track it has played. It's not just kicking out my phones it acctually turns the bluetooth off, so I need to reactivate it manually, then make a new...

Casual Listener

Hi there folks. When I'm using my bluetooth headphones Spotify turns of my bluetooth after every single track it has played. It's not just kicking out my phones it acctually turns the bluetooth of...

willh21

Newbie

4806 Views

25 replies

2 likes

Spotify tech problem
  • 4806 Views
  • 25 replies
  • 2 likes

Superuser Contribution Now Playing Queue keeps resetting

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or IssueEvery time I restart Spotify, the play queue resets to the same songs not to the songs that should come after the last song I played before I closed it...

Casual Listener

Plan Premium Country United States Device Google Pixel 3a Operating System Android 10   My Question or Issue Every time I restart Spotify, the play queue resets to the same songs not t...

Ultimatum21614

Casual Listener

2056 Views

4 replies

0 likes

Now playing
Now Playing Queue
Play queue
queue
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  • 4 replies
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Superuser Contribution Can't remove songs from a saved album

PlanPremium My Question or IssueSince the new update I can't remove songs I don't like/don't want to download from an album. Before this baffling update, if I didnt want to download certain songs from an album, like instrumentals or outtakes or alter...

Casual Listener

Plan Premium   My Question or Issue Since the new update I can't remove songs I don't like/don't want to download from an album. Before this baffling update, if I didnt want to d...

stevehyland777

Regular

1857 Views

4 replies

6 likes

  • 1857 Views
  • 4 replies
  • 6 likes

Spotify Delays Launch from Locked Screen

When using google voice assistant to play a song while the phone is locked, there is a significant delay between when my command is accepted and when the song starts playing. Either the app will launch and immediatly pause the song and then restart a...

Casual Listener

When using google voice assistant to play a song while the phone is locked, there is a significant delay between when my command is accepted and when the song starts playing. Either the app will laun...

marcellotruzzi

Visitor

788 Views

4 replies

0 likes

  • 788 Views
  • 4 replies
  • 0 likes

Superuser Contribution App closes alone

PlanPremiumCountryChileDeviceXiaomi mi 9tproOperating SystemMIUI global 11.0.4 My Question or Issue The app closes alone after playing normally for some minutes

Casual Listener

Plan Premium Country Chile Device Xiaomi mi 9tpro Operating System MIUI global 11.0.4   My Question or Issue  The app closes alone after playing normally for some minutes  

Vinipupe

Casual Listener

691 Views

2 replies

0 likes

Xiaomi
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  • 2 replies
  • 0 likes

Spotify no longer playing in call background?

I used to be able to run Spotify in the backgound of phone calls and some apps. The last week or so this hasn't been working. I can launch and sometimes hit play but the music never starts. My husband is having the same issue on his Samsung Note. I s...

Visitor

I used to be able to run Spotify in the backgound of phone calls and some apps. The last week or so this hasn't been working. I can launch and sometimes hit play but the music never starts. My husban...

584 Views

0 replies

1 likes

  • 584 Views
  • 0 replies
  • 1 likes

Superuser Contribution FIRE Tablet Spotify stops playing after about 1 minute

PlanPremium CountryUSADeviceFIRE HD8 7th Generation. Operating SystemFIRE OS 5.3.7.0My Question or IssueI have an issue where Spotify will stop playing after 1 minute or so. I have uninstalled and reinstalled the latest version of Spotify. The proble...

Casual Listener

  Plan Premium  Country USA Device FIRE HD8 7th Generation.  Operating System FIRE OS 5.3.7.0 My Question or Issue I have an issue where Spotify will stop playing after 1 min...

Mario

Spotify Legend

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes

Playback pauses / stops randomly mid track (Android S9)

Plan - PremiumCountry - DEDevice - (Samsung Galaxy 9) My Question or IssueSpotify playback pause mid track.I have seen a number of reports on this and followed a number of solution suggestions including:- Check for Spotify optimize battery usage is O...

Casual Listener

Plan - Premium Country - DE Device - (Samsung Galaxy 9)   My Question or Issue Spotify playback pause mid track. I have seen a number of reports on this and followed a number of ...

scrutex

Casual Listener

1235 Views

3 replies

0 likes

  • 1235 Views
  • 3 replies
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Superuser Contribution App isn't working anymore

HiToday while I was listening to music on spotify my phone froze and crashed multiple times. Afterwards I wasn't able to start spotify, so I forced the app to stop. It still wasn't working so I deinstalled and reinstalled the app. Now I only get to t...

Visitor

Hi Today while I was listening to music on spotify my phone froze and crashed multiple times. Afterwards I wasn't able to start spotify, so I forced the app to stop. It still wasn't working so I dei...

Ivan

Spotify Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more local files?

I am really upset right now. I was trying to download my local files to my cell phone and it wasn't working. I contacted SpotifyHelp and they said that my current Spotify version doesn't allow this operation anymore, because they are "testing new thi...

Casual Listener

  I am really upset right now. I was trying to download my local files to my cell phone and it wasn't working. I contacted SpotifyHelp and they said that my current Spotify version doesn't allo...

Ivan

Spotify Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Música descargada previamente vuelve a descargarse

Si armo una playlist con canciones y la descargo para poder escucharla sin internet, funciona bien hasta que reinicio el celular, o cierro el spotify por completo. Es decir, abro el spotify de nuevo y se vuelve a descargar un porcentaje alto de las c...

Casual Listener

Si armo una playlist con canciones y la descargo para poder escucharla sin internet, funciona bien hasta que reinicio el celular, o cierro el spotify por completo. Es decir, abro el spotify de nuevo ...

Mario

Spotify Legend

5125 Views

3 replies

1 likes

  • 5125 Views
  • 3 replies
  • 1 likes

Functional features removed from the app?

So, why does Spotify keep removing perfectly working features from the Android app? Like the little search bar that lets you look for a song within a playlist? Yep, that's gone. Or the ability to tap/hold tap on an artist that's playing, and be taken...

Roadie

  So, why does Spotify keep removing perfectly working features from the Android app?       Like the little search bar that lets you look for a song within a playlist? Yep, t...

498 Views

0 replies

2 likes

  • 498 Views
  • 0 replies
  • 2 likes

La musica se detiene luego de reproducir tres o cuatro canciones

Este problema viene desde hace un par de meses, al escuchar mis playlist solo puedo escuchar de tres a cuatro canciones y luego deja de reproducirse hasta que vuelvo a iniciar las canciones, intente actualizar la app, reiniciar mi teléfono, instalar ...

Visitor

Este problema viene desde hace un par de meses, al escuchar mis playlist solo puedo escuchar de tres a cuatro canciones y luego deja de reproducirse hasta que vuelvo a iniciar las canciones, intente ...

468 Views

0 replies

0 likes

Mobile
Other
  • 468 Views
  • 0 replies
  • 0 likes

Option for Spotify to NOT re-order playlists

Plan: PremiumCountry: USADevice: LG V40Operating System: Android 8.1.0 (Oreo) My Question or IssueSpotify desktop apps are great. But on mobile, I create a playlist and 10 minutes later it just vanishes into an abyss - making it incredibly frustratin...

Visitor

Plan: Premium Country: USA Device: LG V40 Operating System: Android 8.1.0 (Oreo)   My Question or Issue Spotify desktop apps are great. But on mobile, I create a playli...

315 Views

0 replies

0 likes

Playlists
  • 315 Views
  • 0 replies
  • 0 likes

Stops playing in offline mode

PlanPremiumCountryGermany DeviceNokia 7 Plus, Samsung Galaxy A71Operating Systemboth Android 10 My Question or IssueAs mentioned in the title, android app stops playing in offline mode. Most of the time after ca 10 min. I already tried several reinst...

Newbie

Plan Premium Country Germany   Device Nokia 7 Plus, Samsung Galaxy A71 Operating System both Android 10   My Question or Issue As mentioned in the title, android app stops playin...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Google Home plays random song instead of specified one

PlanPremiumCountryPolandDeviceGoogle HomeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Whenever I'm asking Google Home to play certain song (e.g. Shark Song), Google Home repeats correct name of the song, but Spotify pl...

Newbie

Plan Premium Country Poland Device Google Home Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Whenever I'm asking Google Home to play cert...

510 Views

0 replies

0 likes

Google Home
  • 510 Views
  • 0 replies
  • 0 likes

New UI question (how to filter songs?)

Another great change, instead of fixing shuffle for example.Anyway, let's say I want to play all of my songs from given artist (all saved/liked songs) Previously I would just go to my library, press on filter, input a few characters and done, I can p...

Music Fan

Another great change, instead of fixing shuffle for example. Anyway, let's say I want to play all of my songs from given artist (all saved/liked songs)   Previously I would just go to my libr...

vs2306

Visitor

717 Views

1 replies

8 likes

Android
UI
  • 717 Views
  • 1 replies
  • 8 likes

El corazon de cancion que me gustan aparece de color **bleep** y quiero que sea verde

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

1229 Views

0 replies

0 likes

  • 1229 Views
  • 0 replies
  • 0 likes

Buenos días, en mi teléfono Samsung Note 9, el corazón de canciones que me gusta aparece de color n

PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium   Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

240 Views

0 replies

0 likes

  • 240 Views
  • 0 replies
  • 0 likes

[Android][Social] Playlist cover image does not show up on Instagram story

When I create a new playlist, I always set a cover pic because it makes it more aesthetic. However, when I share the playlist as an insta story, the cover pic does not show up. Instead, on my insta story, I see the generic 4-album cover collage show ...

Visitor

When I create a new playlist, I always set a cover pic because it makes it more aesthetic. However, when I share the playlist as an insta story, the cover pic does not show up. Instead, on my insta s...

334 Views

0 replies

1 likes

Android
Social
  • 334 Views
  • 0 replies
  • 1 likes