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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115130 Views

27 replies

4 likes

  • 115130 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231493 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231493 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590889 Views

79 replies

3 likes

  • 590889 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485472 Views

580 replies

42 likes

Account
Free
  • 485472 Views
  • 580 replies
  • 42 likes

Add files on mobile

PlanPremiumCountryGermanyDeviceHuawei p30liteOperating SystemAndroid 10 My Question or Issue How do I add music Files I have already stored on my phone?

Roadie

  Plan Premium Country Germany Device Huawei p30lite Operating System Android 10   My Question or Issue   How do I add music Files I have already stored on my phone?  

527 Views

0 replies

0 likes

  • 527 Views
  • 0 replies
  • 0 likes

Superuser Contribution Casting to Google Home Speaker Group, Android app stops running in background after 3-5 minutes

PlanPremium CountryUSA DeviceGoogle Pixel 2Google Home (original)Google Home mini (1st gen) Operating SystemAndroid 10 - April 5th 2020 security patch My Question or IssueUsing Spotify Connect to cast music to a Google Home speaker group, I am able t...

Casual Listener

Plan Premium   Country USA   Device Google Pixel 2 Google Home (original) Google Home mini (1st gen)   Operating System Android 10 - April 5th 2020 security patch   ...

st4hli

Newbie

4506 Views

3 replies

3 likes

Chromecast Android
Google Home
Google Home Mini
Pixel 2
  • 4506 Views
  • 3 replies
  • 3 likes

Superuser Contribution White dot in the song slider missing

PlanPremiumCountryBrazilDeviceLenovo Vibe K5Operating System Android 6.0.1 My Question or Issue After some updates, that little dot which helps sliding the bar and choosing the part you like on the music, doesn't show anymore, I already reinstalled, ...

Casual Listener

Plan Premium Country Brazil Device Lenovo Vibe K5 Operating System  Android 6.0.1    My Question or Issue  After some updates, that little dot which helps sliding the ba...

Tyrant2612

Casual Listener

1343 Views

2 replies

0 likes

  • 1343 Views
  • 2 replies
  • 0 likes

Device connect

my laptop and my mobile doesn't connect with each other...if i play a song on mobile i find my laptop doesn't catch it and reverse..i have tried many solutions as reinstall the app on both of them and changing to google dns and it doesn't work either...

Casual Listener

my laptop and my mobile doesn't connect with each other...if i play a song on mobile i find my laptop doesn't catch it and reverse..i have tried many solutions as reinstall the app on both of them an...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Superuser Contribution Add more songs button playlist missing

PlanPremium CountryBelgium Operating SystemAndroid My Question or IssueWhen I want to create a new playlist or add more songs to an existing playlist, I can only see my most recent liked songs. The '+' symbol is gone, to see more of my liked songs to...

Casual Listener

  Plan Premium   Country Belgium   Operating System Android   My Question or Issue When I want to create a new playlist or add more songs to an existing playlist, I can...

Ivan

Spotify Legend

2598 Views

3 replies

0 likes

  • 2598 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Transaction failed but money was deducted

PlanFreeCountryIndiaDeviceRedmi note 8 proOperating SystemAndroid My Question or IssueI tried to upgrade to one month premium of 119 rs/month using my Airtel debit card but it said transaction failed. Money has been deducted and no refund has been in...

Casual Listener

  Plan Free Country India Device Redmi note 8 pro Operating System Android   My Question or Issue I tried to upgrade to one month premium of 119 rs/month using my Airtel debit ca...

Mario

Spotify Legend

877 Views

3 replies

0 likes

  • 877 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issues login in offline mode

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid 8.8 Before Spotify upgraded I did not have an issue logging in w...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Samsung Galaxy S7 Operating System Andr...

Ivan

Spotify Legend

643 Views

1 replies

0 likes

Android
galaxy s7
Login
  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moving songs from "Next from" to "Queue" causes track text to freeze on screen

PlanPremiumCountryUKDeviceOnePlus 7T ProOperating SystemOxygen OS 10.0.9 My Question or IssueFor some reason when I shuffle a playlist and drag a song from the list into my "Queue", the song title and artist text of the song I'm dragging duplicates, ...

Casual Listener

Plan Premium Country UK Device OnePlus 7T Pro Operating System Oxygen OS 10.0.9   My Question or Issue For some reason when I shuffle a playlist and drag a song from the list into my ...

Mario

Spotify Legend

849 Views

4 replies

0 likes

  • 849 Views
  • 4 replies
  • 0 likes

Superuser Contribution Albums Won't Play

(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can no longer listen to my downloaded albums offline while using Spotify Premium. I have no issues with my playlists, only the albums. When I try to play an album, I get a message saying "...

Casual Listener

  (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can no longer listen to my downloaded albums offline while using Spotify Premium.  I have no issues with my ...

ghook9

Casual Listener

844 Views

2 replies

0 likes

  • 844 Views
  • 2 replies
  • 0 likes

Superuser Contribution I don't listen to "The Journal" or "The Daily" podcasts

PlanPremiumCountryUSADeviceSamsung Note 8, Windows PCOperating SystemAndroid, Windows My Question or IssueI honestly don't think I have ever listened to a minute of either of these shows but they are listed as my "Top Podcasts" and they are taking up...

Music Fan

Plan Premium Country USA Device Samsung Note 8, Windows PC Operating System Android, Windows   My Question or Issue I honestly don't think I have ever listened to a minute of either of...

FuriousStyles1

Music Fan

749 Views

2 replies

0 likes

  • 749 Views
  • 2 replies
  • 0 likes

Spotify keeps disconnecting after 30-50 seconds when casting via Google Chrome

PlanPremiumCountryNLDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify keeps disconnecting after 30-50 seconds when casting via Google Chrome. I've reinstalled Spotify after deleting all data first and that helps only once...

Visitor

  Plan Premium Country NL Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify keeps disconnecting after 30-50 seconds when casting via Google Chr...

pcope

Regular

1986 Views

5 replies

13 likes

  • 1986 Views
  • 5 replies
  • 13 likes

Superuser Contribution Android app crashes when I try to listen to podcasts

PlanFreeCountrySouth AfricaDeviceHuawei Mate 9Operating SystemAndroid 9 My Question or IssueApp crashes when I try to listen to podcasts. Regardless of downloaded or streaming episode, regardless of length, every podcast episode on every show crashes...

Casual Listener

Plan Free Country South Africa Device Huawei Mate 9 Operating System Android 9   My Question or Issue App crashes when I try to listen to podcasts.  Regardless of downloaded or s...

Marelise

Casual Listener

1112 Views

4 replies

0 likes

Spotify
  • 1112 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Mobile on Android crashes when playing local files

PlanPremiumCountryUSADeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueSince Wednesday of last week I've been having problems with Spotify crashing when it attempts to play my local files. No updates are available for my phone or Spotify...

Casual Listener

Plan Premium Country USA Device Moto E4 Operating System Android 7.1.1   My Question or Issue Since Wednesday of last week I've been having problems with Spotify crashing when it attem...

z_d478y-509g8

Casual Listener

1401 Views

3 replies

2 likes

  • 1401 Views
  • 3 replies
  • 2 likes

Superuser Contribution Bring back artists playlists

I don’t know why the mobile app version of Spotify has removed the artist playlists with songs liked by that artist. Now instead of being able to listen to a specific set of songs that I’ve liked by an artist, I am brought to that artists page. I thi...

Visitor

I don’t know why the mobile app version of Spotify has removed the artist playlists with songs liked by that artist.  Now instead of being able to listen to a specific set of songs that I’ve lik...

Peter

Spotify Legend

478 Views

1 replies

0 likes

Mobile
  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Podcast] Search for episode from the podcasts I follow

Hi, guys! Do you know if somehow I can search for episode from the podcasts I follow? I have idea which keyword can work it out, but I've subscribed to a lot of podcasts and I can't find what I'm looking for. Thank you for the help!

Gig Goer

Hi, guys!   Do you know if somehow I can search for episode from the podcasts I follow? I have idea which keyword can work it out, but I've subscribed to a lot of podcasts and I can't find wha...

Elena

Moderator

1212 Views

1 replies

0 likes

Podcast Episides
Podcasts
  • 1212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums will not load

PlanPremiumCountryGermanyDeviceXiaomi MI9T ProOperating SystemMIUI 11.0.6 My Question or Issue I can search for Albums but if i click on an Album the Songs will not Load (in some cases they show up after 5-10 Minutes) Wifi and Mobile data behaves the...

Visitor

  Plan Premium Country Germany Device Xiaomi MI9T Pro Operating System MIUI 11.0.6   My Question or Issue   I can search for Albums but if i click on an Album the Songs wil...

Peter

Spotify Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Link does not work for Android App

PlanPremiumCountryGermany DeviceSamsung Galaxy S10e Operating SystemAndroid 10 My Question or IssueFor example I try to open that linkhttps://open.spotify.com/track/3uHIMtXklRUZS4EtDTQkGu?si=JcTzvg0BSB6UygPqDz4oNQThe app opens, but neither does the t...

Roadie

Plan Premium Country Germany  Device Samsung Galaxy S10e  Operating System Android 10    My Question or Issue For example I try to open that link https://open.spotify.c...

Peter

Spotify Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Setting dont open , cant play music

PlanPremiumCountryGermanyDeviceMaze Alpha Smartphone (Android 7.0)Operating SystemAndroid 7.0 My Question or IssueI have trouble's playing music , I ve done all the steps you recommend (reinstall , loggout, ...) The issue: I can search for music i ha...

Regular

Plan Premium Country Germany Device Maze Alpha Smartphone (Android 7.0) Operating System Android 7.0   My Question or Issue I have trouble's playing music 😞 , I ve done all the steps ...

Johnnyiy

Regular

856 Views

4 replies

0 likes

  • 856 Views
  • 4 replies
  • 0 likes

Spotify Connect + Muso Naim = doesn't work

PlanPremiumCountryPolandDeviceSamsung Galaxy S7 My Question or IssueI am a user of Naim Muso 1st generation. It has a Spotify Connect.Unfortunately I cannot play any song using the App because it doesn't see the music system.Naim Muso is connected wi...

Casual Listener

  Plan Premium Country Poland Device Samsung Galaxy S7   My Question or Issue I am a user of Naim Muso 1st generation. It has a Spotify Connect. Unfortunately I cannot play any so...

user-removed

Not applicable

2077 Views

3 replies

3 likes

  • 2077 Views
  • 3 replies
  • 3 likes

AudioFX Equalizer stops working 'randomly'

PlanPremiumCountryNetherlandsDeviceOnePlus 3TOperating SystemLineageOS 17.1 (Android 10) My Question or IssueI use the preinstalled audio equalizer (AudioFX) for my phone audio when playing music over my Bluetooth earphones. This works well for YouTu...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 3T Operating System LineageOS 17.1 (Android 10)   My Question or Issue I use the preinstalled audio equalizer (AudioFX) for my phone aud...

1269 Views

0 replies

0 likes

  • 1269 Views
  • 0 replies
  • 0 likes