Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118635 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239210 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600081 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492651 Views
581 replies
42 likes
PlanPremiumCountryItalyDeviceHuawei p10Operating SystemAndroid My Question or IssueAutoplay option is enabled on my phone, but it doesn't work properly...if I play a song, at the end music stops. App had worked properly before. I tried to unistall an...
Plan Premium Country Italy Device Huawei p10 Operating System Android My Question or Issue Autoplay option is enabled on my phone, but it doesn't work properly...if I play a song, a...
Casual Listener
827 Views
2 replies
0 likes
PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S10 Operating SystemAndroid 10 Spotify Version8.5.63.941 My Question or Issue Whenever I switch my phone to offline mode, all of my downloaded albums get jumbled up and I can't find a way to get ...
Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android 10 Spotify Version 8.5.63.941 My Question or Issue &n...
Spotify Legend
497 Views
1 replies
0 likes
PlanPremiumCountryPortugalDeviceSamsung Galaxy 8Operating SystemAndroid Pie My Question or IssueRecently my autoplay stopped working and I've already tried everything that is in the Android Troubleshooting.This isn't the first time this happens but l...
Plan Premium Country Portugal Device Samsung Galaxy 8 Operating System Android Pie My Question or Issue Recently my autoplay stopped working and I've already tried everything that is...
Spotify Legend
874 Views
1 replies
0 likes
PlanPremiumCountryUk Device(Samsung Galaxy s10+, Windows 10, Amazon fire stick)Operating System(Android 10) My Question or IssueFor quite a while now listening on my sonos speakers the widget in the notification slider which (to pause/play forward/re...
Plan Premium Country Uk Device (Samsung Galaxy s10+, Windows 10, Amazon fire stick) Operating System (Android 10) My Question or Issue For quite a while now listening...
Casual Listener
1887 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDevice(Google Pixel 3A)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm a premium user who recently got a new phone (Google Pixel 3a). I'm not sure if this is an issue of shuffling or of ...
Plan Premium Country United States Device (Google Pixel 3A) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm a premium user who recently...
Casual Listener
776 Views
2 replies
0 likes
PlanPremiumCountryTaiwanDeviceRealme XTOperating SystemANDROID 10My Question or IssueACTUALLY, this is all platform issue.I know there was a similar questions before, but it seems not got any solution, so I would like to ask again.In many case, the s...
Plan Premium Country Taiwan Device Realme XT Operating System ANDROID 10 My Question or Issue ACTUALLY, this is all platform issue. I know there was a similar questions before, but it seems...
523 Views
0 replies
3 likes
PlanPremiumCountryNew ZealandDeviceOppo Reno ZOperating SystemColorOS V6.0 My Question or IssueRecently i added a local song to a playlist, when syncing it acts like it is downloaded but remains greyed out and unplayable i tried re downloading the pl...
Plan Premium Country New Zealand Device Oppo Reno Z Operating System ColorOS V6.0 My Question or Issue Recently i added a local song to a playlist, when syncing it acts like it is do...
444 Views
0 replies
0 likes
PlanPremiumCountryItaly DeviceNvidia Shield TVOperating SystemLatest Android TV My Question or IssueFeatures I'd like on Nvidia Shield TV (Android TV app): Autoplay and Normalize volumes options. Autoplay is missing: no matter if I am listening to Pl...
Plan Premium Country Italy Device Nvidia Shield TV Operating System Latest Android TV My Question or Issue Features I'd like on Nvidia Shield TV (Android TV app): Autoplay an...
Regular
2769 Views
5 replies
1 likes
I'm currently using the latest version of android on my LG G4, along with spotify on my desktop and phone. I have recently been having an issue where the offline songs in my playlists on my computer will not sync to my phone the way they used to. Ins...
I'm currently using the latest version of android on my LG G4, along with spotify on my desktop and phone. I have recently been having an issue where the offline songs in my playlists on m...
Not applicable
7318 Views
12 replies
1 likes
Hello everyone, been trying solving this issue all morning and finally decided to ask the community, so I hope you all can help me! I've heard that spotify offers video shows and clips in the app, but I can't seem to find any of those. I've tried fol...
Hello everyone, been trying solving this issue all morning and finally decided to ask the community, so I hope you all can help me! I've heard that spotify offers video shows and clips...
Visitor
2949 Views
2 replies
2 likes
PlanFreeCountryItalyDeviceSamsung J5Operating SystemAndroid 9 My Question or IssueI noticed that Spotify sometimes adds its songs even if my playlist has reached at least 15 songs which is the minimum number to avoid Spotify adding its songs to your ...
Plan Free Country Italy Device Samsung J5 Operating System Android 9 My Question or Issue I noticed that Spotify sometimes adds its songs even if my playlist has reached at least 15 ...
720 Views
0 replies
0 likes
PlanFreeCountryItalyDeviceSamsung J5Operating SystemAndroid 9My Question or IssueI noticed that Spotify often changes the policy to be adopted in the songs that are discarded during the playback of your playlist, I speak of songs that the user has ad...
Plan Free Country Italy Device Samsung J5 Operating System Android 9 My Question or Issue I noticed that Spotify often changes the policy to be adopted in the songs that are discarded during...
466 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Composer
744 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceGalaxy s20 5gOperating SystemNewest android My Question or IssueI got a new phone and when I switched over I started having this issue that I didn't have on my s10, every notification I receive my music goes quiet and it...
Plan Free/Premium Country Device Galaxy s20 5g Operating System Newest android My Question or Issue I got a new phone and when I switched over I started having this issue that...
521 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceHuawei nova 3iOperating SystemEMUI 9.1My Question or IssueHi,A month ago Behind the lyrics was working well but these days nothing appears, I've tried most of the methods that I found on this forum ( clear uninstall , op...
Plan Premium Country Canada Device Huawei nova 3i Operating System EMUI 9.1 My Question or Issue Hi, A month ago Behind the lyrics was working well but these days nothing appears, I've trie...
Newbie
1509 Views
1 replies
5 likes
PlanFree/PremiumCountryNederlandDeviceSony xperiaOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIk heb al ongeveer een jaar premium en de kosten worden elke maand netjes afgeschreven. Nu heb ik een nieuwe telefoon, dus wi...
Plan Free/Premium Country Nederland Device Sony xperia Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Ik heb al ongeveer een jaar premium en de ko...
Spotify Legend
575 Views
1 replies
0 likes
PlanPremiumCountry FranceDeviceHuawei P20 ProOperating SystemAndroid (4.4?) My Question or Issue Hello. I've had a Spotify Premium account recently and I can't create a Playlist. As soon as I want to create one, an error message is displayed. Thank y...
Plan Premium Country France Device Huawei P20 Pro Operating System Android (4.4?) My Question or Issue Hello. I've had a Spotify Premium account recently and I can'...
Casual Listener
14024 Views
8 replies
0 likes
So there is This thread from 2013 and I was wondering if we're able to transfer cache files from my Windows desktop to my Android phone.
So there is This thread from 2013 and I was wondering if we're able to transfer cache files from my Windows desktop to my Android phone.
Casual Listener
914 Views
2 replies
0 likes
PlanPremiumCountryThailand DeviceHuawei p20 My Question or Issue The latest update of spotify has given me an option to view lyrics of many selected songs. However, that only works on my iPhone 6 but not Huawei p20, eventhough they both show the same...
Plan Premium Country Thailand Device Huawei p20 My Question or Issue The latest update of spotify has given me an option to view lyrics of many selected songs. However, t...
Not applicable
2476 Views
2 replies
0 likes
