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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375756 Views

541 replies

34 likes

Account
Free
  • 375756 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
  • 0 replies
  • 7 likes

Spotify app does not start on Pocophone F1

PlanPremium Device(Pocophone F1)Operating System(Android 10. Miui Global 11.0.8) My Question or IssueSpotify app stopped launching on my Pocophone F1. When I click on the shortcut a black screen with Spotify logo appears for a second and a message po...

Visitor

Plan Premium   Device (Pocophone F1) Operating System (Android 10. Miui Global 11.0.8)   My Question or Issue Spotify app stopped launching on my Pocophone F1. When I click on the ...

661 Views

0 replies

0 likes

  • 661 Views
  • 0 replies
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Superuser Contribution Mobile import local files (Android)

PlanPremium (Family)CountryGermanyDeviceLg G8s Operating SystemAndroid 9 (pie) My Question or IssueWhy is this option not available for my account?My friend has that option (and if i sign in with his account i got that option too) (See image)--> So i...

Regular

  Plan Premium (Family) Country Germany Device Lg G8s  Operating System Android 9 (pie)   My Question or Issue Why is this option not available for my account? My friend ha...

Dschogo

Regular

552 Views

2 replies

0 likes

Local files for Spotify Mobile
local music
  • 552 Views
  • 2 replies
  • 0 likes

Superuser Contribution can't play uploaded songs

PlanPremiumCountryUSADevice( Samsung Galaxy A10, Macbook ProOperating System( Android 9) My Question or IssueI can't play songs uploaded to spotify I could at first play on all devices but now can't play them and/or will not download them. I have tri...

Casual Listener

  Plan Premium Country USA Device ( Samsung Galaxy A10, Macbook Pro Operating System ( Android 9)   My Question or Issue I can't play songs uploaded to spotify I could at first p...

Pyroman1974

Casual Listener

483 Views

2 replies

0 likes

  • 483 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song Title Not Appearing In Local Files

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI have been trying to acquire every recording and every track performed by my favourite artist and some of them are only available on Youtube as they were either never rel...

Visitor

Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue I have been trying to acquire every recording and every track performed by my favourite artist ...

Mario

Spotify Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where is my play queue?

PlanPremiumCountryUSADeviceLG G6Operating SystemAndroid My Question or IssueThe play queue is inaccessible. I've got plenty in there, but I can't find or edit it. The queue button in the lower right corner doesn't work. It worked yesterday. I don't h...

Visitor

Plan Premium Country USA Device LG G6 Operating System Android   My Question or Issue The play queue is inaccessible. I've got plenty in there, but I can't find or edit it. The queue b...

Ivan

Spotify Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clicking Song Changes Playback Settings

PlanPremiumCountryUSDeviceSamsung Galaxy S10EOperating SystemAndroid 10 Whenever I click a song in a playlist, it turns off repeat and shuffle. It should not affect those settings.

Regular

Plan Premium Country US Device Samsung Galaxy S10E Operating System Android 10   Whenever I click a song in a playlist, it turns off repeat and shuffle. It should not affect those setti...

Ivan

Spotify Legend

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't load the covers correctly

PlanPremium/FamilyCountryPeru DeviceSamsung Galaxy S6Operating SystemAndroid Mi pregunta o problemaDesde que contraté el servicio premium que me permite descargar las canciones a mi teléfono,he presentado un problema que hace que sea demasiado incómo...

Visitor

Plan Premium/Family Country Peru  Device Samsung Galaxy S6 Operating System Android    Mi pregunta o problema Desde que contraté el servicio premium que me permite descargar ...

Ivan

Spotify Legend

1009 Views

1 replies

0 likes

Andorid
Cover Art
  • 1009 Views
  • 1 replies
  • 0 likes

[Connect] Marantz receiver disappeared from a list of devices

My Marantz SR5010 AV Receiver suddenly disappeared from my list of devices from both my PC and my Android phone and it's been gone for several days. The issue is not in the receiver, because Apple Airplay works via my wife's iPhone. This is the 2nd t...

Newbie

My Marantz SR5010 AV Receiver suddenly disappeared from my list of devices from both my PC and my Android phone and it's been gone for several days.   The issue is not in the receiver, because...

Basalt

Casual Listener

2868 Views

3 replies

0 likes

  • 2868 Views
  • 3 replies
  • 0 likes

Superuser Contribution Al compartir música, no funciona el enlace

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSoptify free, España, Android, comparto música por apps y los enlaces no se oyen. Por qué? Gr...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Soptify...

Mario

Spotify Legend

2793 Views

3 replies

0 likes

  • 2793 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music stream stops with some songs

PlanPremiumCountrySpainDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or IssueI play the Daily mix 1 list and some of the songs are not played. They start playing but never pass second 0 staying on play mode. As a result, the music s...

Visitor

  Plan Premium Country Spain Device Samsung Galaxy 9+ Operating System Android Oreo   My Question or Issue I play the Daily mix 1 list and some of the songs are not played. ...

Ivan

Spotify Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming to Chromcast - shuts down with no reason

Hello,I recently upgraded my Spotify to premium as I purchased new Chromcast 3 and use it with an amplifier and good l stereo speakers. Unfortunately, when listening after few minutes Spotify stops playing and stops streaming to Chromecast. It's very...

Visitor

Hello, I recently upgraded my Spotify to premium as I purchased new Chromcast 3 and use it with an amplifier and good l stereo speakers. Unfortunately, when listening after few minutes Spotify stops...

Ivan

Spotify Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist

Bonjour, je voudrais supprimé tous mes titres likés. Comment faire?France

Casual Listener

Bonjour, je voudrais supprimé tous mes titres likés. Comment faire? France

Ivan

Spotify Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution Internet connection not available

Plan- PremiumCountry- IndiaDevice- Oneplus 7TOperating System- Android 10 Spotify says my internet connection is not available. While rest all apps are working absolutely fine. I tried switching to my WiFi as well as different hotspots and my mobile ...

Visitor

  Plan- Premium Country- India Device- Oneplus 7T Operating System- Android 10   Spotify says my internet connection is not available. While rest all apps are working absolutely fine....

Ivan

Spotify Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle keep picking same songs everytime

PlanPremium CountryAustraliaDevice(, Samsung Note 10 Operating System( Android 10 My Question or IssueKeeping listen same songs every time ... It probably pick same 200 songs and that it ... Out of 2000 songs of my library ... Is there a fix for this...

Casual Listener

  Plan Premium   Country Australia Device (, Samsung Note 10  Operating System ( Android 10   My Question or Issue Keeping listen same songs every time ... It probably...

Ivan

Spotify Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Spotify Drop outs Streaming via Wireless speakers, Android and Windows 10

PlanPremiumCountryUKDeviceAndroid Phone and WIndows 10 LaptopOperating SystemAndroid 10 Kirin Processor 8.0 GB RAM 160GB storageWindows 10 1909 16GB RAM, SSD disk My Question or Issue:Streaming Spotify, Wired and Wireless, from either the Android Pho...

Casual Listener

Plan Premium Country UK Device Android Phone and WIndows 10 Laptop Operating System Android 10  Kirin Processor 8.0 GB RAM 160GB storage Windows 10 1909 16GB RAM, SSD disk   My Qu...

Shydally_Spot

Casual Listener

901 Views

1 replies

0 likes

Drop Outs
freezes
pause
  • 901 Views
  • 1 replies
  • 0 likes

It doesn't plays songs and doesn't downloads them too. Just a few and very randomly.

PlanPremiumCountry DeviceSamsung J7 NeoOperating SystemAndroid My Question or IssueA few days ago, i tried to download a song but it didn't work. I leave it in the Like songs playlist where it should download sooner or later. Today i saw that i wasn'...

Visitor

Plan Premium Country   Device Samsung J7 Neo Operating System Android   My Question or Issue A few days ago, i tried to download a song but it didn't work. I leave it in the Like ...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Spotify won't stop adding songs to my playlist; they're all terrible

PlanFreeMy Question or IssueMy playlist contains 16 songs. Weak, i know, but that's not the issue. The problem is that Spotify keeps adding songs to it and they don't show up in the "We Added:" section anymore, music just begins to play instead of th...

Visitor

Plan Free My Question or Issue My playlist contains 16 songs. Weak, i know, but that's not the issue. The problem is that Spotify keeps adding songs to it and they don't show up in the "We Added:"...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

Waiting to download issue-Moto G7

PlanFree/PremiumCountryEcuadorDeviceMoto G7Operating SystemAndroid 9 My Question or IssueI have succesfully created a playlist on my Aspire V15 laptop downloaded from local files. There is a green arrow that says it's downloaded. My phone is on the s...

Casual Listener

Plan Free/Premium Country Ecuador Device Moto G7 Operating System Android 9   My Question or Issue I have succesfully created a playlist on my Aspire V15 laptop downloaded from local f...

DannyD121

Casual Listener

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

spotify is currently set to off line

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuespotify is currently set to off line ??? cant seem to get back on line

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue spotify...

Nico

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Adding shared songs to queue

PlanPremiumCountryPoland Operating SystemAndroid 9 My Question or IssueHi! Is there any way to add the song that someone shared with you through for example Messenger to queue, or only show it in search results other than searching it by title manual...

Visitor

Plan Premium Country Poland   Operating System Android 9   My Question or Issue Hi! Is there any way to add the song that someone shared with you through for example Messenger to q...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes