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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203407 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203407 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548536 Views

78 replies

3 likes

  • 548536 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456059 Views

571 replies

38 likes

Account
Free
  • 456059 Views
  • 571 replies
  • 38 likes

Superuser Contribution Song info not showing

Song title and Artist info not showing upCountryIndonesia DeviceSamsung A50sOperating SystemAndroid 10 My Question or Issue

Casual Listener

Song title and Artist info not showing up Country Indonesia   Device Samsung A50s Operating System Android 10   My Question or Issue  

otied

Casual Listener

1656 Views

4 replies

0 likes

  • 1656 Views
  • 4 replies
  • 0 likes

Spotify Free - no ad notifications

I have noticed this weird behaviour recently in Spotify on my mobile: On some ads, the notification doesn't change to Advertisement but keeps showing the last played song before the ads. There can be more than one ad playing and it still doesn't chan...

Casual Listener

I have noticed this weird behaviour recently in Spotify on my mobile:   On some ads, the notification doesn't change to Advertisement but keeps showing the last played song before the ads. The...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

"Ten percent happier" podcast episodes are not showing

PlanPremiumCountryPhilippinesDeviceHuawei Nova 3iOperating SystemAndroid 9 My Question or IssueEpisodes are not showing for this specific podcast. Tried clearing app data, app cache and even reinstalling Spotify mobile app.  

Casual Listener

  Plan Premium Country Philippines Device Huawei Nova 3i Operating System Android 9   My Question or Issue Episodes are not showing for this specific podcast. Tried clearing app ...

Ar93tlam

Casual Listener

866 Views

4 replies

0 likes

  • 866 Views
  • 4 replies
  • 0 likes

Spotify Android App closes while playing on another device, needs to stay open

PlanPremiumCountryUKDevice(Nokia Operating System(Android 9, Pie) My Question or IssueHi everyone, I'm running the Spotify app with the same account on both my Android phone and Windows 10 PC, I also have a Fossil Hybrid watch. I like listening to mu...

Visitor

Plan Premium Country UK Device (Nokia 😎 Operating System (Android 9, Pie)   My Question or Issue Hi everyone,  I'm running the Spotify app with the same account on both my Andro...

525 Views

0 replies

0 likes

Android
application
Listening Devices
Pie
speaker
watch
  • 525 Views
  • 0 replies
  • 0 likes

Behind the lyrics no aparece

Previamente tenia otra cuenta premium en mi celular, pero ahora que hice otra premium en el mismo celular no me aparece el recuadro ni la opción

Newbie

Previamente tenia otra cuenta premium en mi celular, pero ahora que hice otra premium en el mismo celular no me aparece el recuadro ni la opción

Denmend

Newbie

1682 Views

3 replies

1 likes

  • 1682 Views
  • 3 replies
  • 1 likes

Songs keep stopping on android s9

PlanPremiumCountryAustraliaDeviceSamsung S9Operating System My Question or IssueAfter about 5 minutes my songs will pause. I have looked at solutions and tried multiple.I have reinstalled and redownloaded my playlist.I have restarted the phone.I have...

Visitor

Plan Premium Country Australia Device Samsung S9 Operating System     My Question or Issue After about 5 minutes my songs will pause. I have looked at solutions and tried multiple...

lonestay

Newbie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops very often when I'm online

PlanPremiumCountryGermanyDeviceXiaomi Mi 9t ProOperating SystemMIUI 11 My Question or IssueMy music randomly stops playing every 10-60 seconds. It is very annoying and I cannot enjoy my music like this at all. This only happens in online mode. (Even ...

Visitor

Plan Premium Country Germany Device Xiaomi Mi 9t Pro Operating System MIUI 11   My Question or Issue My music randomly stops playing every 10-60 seconds. It is very annoying and I cann...

Elena

Moderator

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution Huawei p40

PlanPremiumCountryGermanyDeviceHuawei p 40 lite My Question or IssueThe problem is that the new Huawei phones don't have the Google services. Is there any possibility to get the apk for Android at the website?Thanks for the helpJan

Visitor

Plan Premium Country Germany Device Huawei p 40 lite   My Question or Issue The problem is that the new Huawei phones don't have the Google services. Is there any possibility to get the ...

JD22159

Casual Listener

10830 Views

2 replies

0 likes

  • 10830 Views
  • 2 replies
  • 0 likes

Superuser Contribution Saved artist not showing up search

PlanPremiumCountryUNITED STATES DeviceGOOGLE PIXEL 3 Operating SystemANDROID 10 My Question or IssueWhenever I go to artist and search for an artist that I saved it says no results found but when I actually go to their page the songs are still saved.

Casual Listener

Plan Premium Country UNITED STATES  Device GOOGLE PIXEL 3  Operating System ANDROID 10   My Question or Issue Whenever I go to artist and search for an artist that I saved it...

Xenia

Spotify Legend

774 Views

4 replies

0 likes

  • 774 Views
  • 4 replies
  • 0 likes

Superuser Contribution extremely slow app and downloads on huawei p20 pro

PlanPremiumCountryGermany DeviceHuawei p20 proOperating SystemAndroid9 / EMUI 9.1.0My Question or IssueI try to use spotify on huawei 20 pro. Im using it with a fast WIFI. The app reacts very slow. on every click at first a site with grayed out conte...

Casual Listener

  Plan Premium Country Germany   Device Huawei p20 pro Operating System Android9 / EMUI 9.1.0 My Question or Issue I try to use spotify on huawei 20 pro. Im using it with a fast ...

musjuwil

Casual Listener

1578 Views

3 replies

0 likes

  • 1578 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify lag on Mi Box S

PlanFree/PremiumCountryFranceDeviceMi Box SOperating SystemAndroid TV My Question or IssueHello,On my Mi Box S (android TV) there are lags of 1 to 3 seconds of music since I bought it.Is there a fix ?Thanks !

Newbie

Plan Free/Premium Country France Device Mi Box S Operating System Android TV   My Question or Issue Hello, On my Mi Box S (android TV) there are lags of 1 to 3 seconds of music si...

Peter

Spotify Legend

3339 Views

1 replies

2 likes

  • 3339 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Songs aren't unique across albums and singles

When I download an album containing several songs, that should also be apply to some individual singles as well. For example, look at below album: https://open.spotify.com/album/50FHINh9xisewZgfucGbVL?si=m4KjIrdnTn-g1F6QyXO0WA I downloaded it fully. ...

Newbie

When I download an album containing several songs, that should also be apply to some individual singles as well.   For example, look at below album:   https://open.spotify.com/album/50F...

Peter

Spotify Legend

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Samsung Gear S2 can't install Spotify app

PlanPremiumCountryIndonesiaDeviceSamsung Gear S2Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I have a problem on my Samsung Gear S2. Before i uninstall the Spotify app, There's no connection from my Samsung Gear ...

Newbie

Plan Premium Country Indonesia Device Samsung Gear S2 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I have a problem on my Samsung Gear S2...

cruskai239

Visitor

6193 Views

6 replies

1 likes

  • 6193 Views
  • 6 replies
  • 1 likes

Superuser Contribution Songs play twice when I search for them

Plan PremiumCountry US DevicePixel 2Operating SystemAndroid 10 My Question or IssueIf I search for a song and play it, it does a great job. Until it gets to the end of the song. Then it always plays the exact same song again. After that, it begins pl...

Casual Listener

Plan Premium Country US   Device Pixel 2 Operating System Android 10   My Question or Issue If I search for a song and play it, it does a great job. Until it gets to the end o...

uniqueusername2

Casual Listener

1217 Views

2 replies

0 likes

  • 1217 Views
  • 2 replies
  • 0 likes

Superuser Contribution Low Quality Cover Art In Lock Screen

 PlanPremiumCountryTurkeyDeviceLG G7 ThinQ LM-G710EM 64GBOperating SystemAndroid 9 My Question or IssueCover arts in my phone appear on lock screen as fullscreen. Lately these album covers started to show in low quality and I have not changed a setti...

Regular

  Plan Premium Country Turkey Device LG G7 ThinQ LM-G710EM 64GB Operating System Android 9   My Question or Issue Cover arts in my phone appear on lock screen as fullscreen. Lately th...

rocknrollinn

Regular

1469 Views

2 replies

1 likes

  • 1469 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution [Android Auto] Steering wheel buttons do not work for skipping podcasts back/forwards 15 secs

PlanPremiumCountryUSDeviceGoogle Pixel 2 // 2020 VW Jetta GLI (Autobahn trim)Operating SystemAndroid 10 // Android Auto My Question or IssueHi Spotify team, I have a rather vexing issue for you: I have a 2020 VW Jetta GLI (Autobahn trim—may be import...

Regular

Plan Premium Country US Device Google Pixel 2 // 2020 VW Jetta GLI (Autobahn trim) Operating System Android 10 // Android Auto   My Question or Issue Hi Spotify team, I have a rather v...

Peter

Spotify Legend

9811 Views

5 replies

0 likes

  • 9811 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify playlists duration

PlanPremiumCountryPolandDevice(Sony Xperia 10 Plus, iPhone 7)Operating System(Android 10, iOS 13) Does someone have an explanation why is for the same playlists created by Spotify I can see its total duration on my iPhone but not on Android phone (se...

Regular

Plan Premium Country Poland Device (Sony Xperia 10 Plus, iPhone 7) Operating System (Android 10, iOS 13)   Does someone have an explanation why is for the same playlists created by Spot...

Demart

Regular

4737 Views

4 replies

0 likes

  • 4737 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Anzeige für Neuheiten

PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGuten Morgen, ich hatte vor einigen Wochen für einige Tage rechts oben auf der App-Startsei...

Casual Listener

PlanPremium Country Germany  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Guten M...

Elena

Moderator

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution My songs change on their own

I'm constantly listening to a song and out of nowhere Spotify changes to a completely random one.

Visitor

I'm constantly listening to a song and out of nowhere Spotify changes to a completely random one.  

Mario

Spotify Legend

634 Views

2 replies

1 likes

  • 634 Views
  • 2 replies
  • 1 likes

Superuser Contribution Retroceder musica pelo botão de fone com fio

Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar.PlanoPremiumPaísBrasilDispositivoSamsung Galaxy S10+Sistema OperacionalAndroid 10 Minha pergunta ou questão:Boa noite a todos. Volte...

Casual Listener

Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar. Plano Premium País Brasil Dispositivo Samsung Galaxy S10+ Sistema Operaci...

Xenia

Spotify Legend

3110 Views

1 replies

0 likes

  • 3110 Views
  • 1 replies
  • 0 likes