Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6797 Views

0 replies

7 likes

  • 6797 Views
  • 0 replies
  • 7 likes

Superuser Contribution Songs cannot be deleted from a Playlist

Hello, Its very annoying that when you play a song in android that is part of your playlist, its not possible to delete it straight away from the playlist. See attachment below. I must go back to the playlist and scroll down to hundreds of songs in o...

Visitor

Hello,   Its very annoying that when you play a song in android that is part of your playlist, its not possible to delete it straight away from the playlist. See attachment below. I must go ba...

Katerina

Spotify Legend

476 Views

3 replies

0 likes

  • 476 Views
  • 3 replies
  • 0 likes

[Mobile][Playlists] Sample songs on playlists

My playlists will only play sample songs, not the full songs on my mobile device, unless it is in shuffle mode. How do I get my playlists to play the full song in order again? There is a shuffle symbol next to all my playlists now which wasn't there ...

Visitor

My playlists will only play sample songs, not the full songs on my mobile device, unless it is in shuffle mode. How do I get my playlists to play the full song in order again? There is a shuffle symb...

633 Views

0 replies

0 likes

Mobile
Playlists
  • 633 Views
  • 0 replies
  • 0 likes

App crashes immediately after opening up

Is there anyway I can fix this? I tried restarting my phone, and deleting and reinstalling. It was working fine this morning PlanPremium Country DeviceSamsung s9 plusOperating SystemAndroid

Visitor

Is there anyway I can fix this? I tried restarting my phone, and deleting and reinstalling.  It was working fine this morning  Plan Premium  Country   Device Samsung s9 plus...

jesseransom

Casual Listener

1690 Views

3 replies

2 likes

  • 1690 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify Android keeps stopping playing when on Bluetooth

PlanPremiumCountryMexicoDeviceOnePlus 7Operating SystemOxygenOS 10.03 / Android 10My Question or IssueAudio keeps stopping randomly, after few minutes playing, only when on Bluetooth.I actually only use spotify when connected to something Bluetooth, ...

Regular

Plan Premium Country Mexico Device OnePlus 7 Operating System OxygenOS 10.03 / Android 10 My Question or Issue Audio keeps stopping randomly, after few minutes playing, only when on Bluetoot...

Gabo1989

Visitor

29055 Views

22 replies

9 likes

  • 29055 Views
  • 22 replies
  • 9 likes

Superuser Contribution Podcast Length Issue

PlanPremiumCountryUSA DeviceSamsung Galaxy 9My Question or IssueI've run into an issue on "The Adventure Zone" Graduation episodes with the playback length... The app says the episode is only a certain length but it's actually longer, sometimes even ...

Visitor

Plan Premium Country USA  Device Samsung Galaxy 9 My Question or Issue I've run into an issue on "The Adventure Zone"  Graduation episodes with the playback length... The app says th...

Petya

Community Legend

1729 Views

1 replies

3 likes

bugs
Podcast Episodes
podcast length
  • 1729 Views
  • 1 replies
  • 3 likes

User data

PlanPremium DeviceMoto G5s+Operating SystemAndroid 8.1.0 My Question or IssueSo i've notices my spotify app takes up 6G of space ( as much as all my other apps together) the point is that the config in the app tells me that the downloads are only 1.7...

Casual Listener

Plan Premium   Device Moto G5s+ Operating System Android 8.1.0   My Question or Issue So i've notices my spotify app takes up 6G of space ( as much as all my other apps together) t...

Mt96

Casual Listener

2753 Views

2 replies

0 likes

Account Details
Memoria
memoria de dispositivo
memory hog
User data
  • 2753 Views
  • 2 replies
  • 0 likes

Superuser Contribution Un-able To Play Songs, "You Discovered a Premium Feature!"

PlanFreeCountryJapanDeviceSamsung Galaxy Tab A Operating SystemAndroid My Question or IssueWhenever I try to play a song, it says "You discovered a Premium feature!" and doesn't play any song.I have tried:reinstalling, clearing cache and data

Visitor

  Plan Free Country Japan Device Samsung Galaxy Tab A   Operating System Android   My Question or Issue Whenever I try to play a song, it says "You discovered a Premium...

Peter

Spotify Legend

2683 Views

5 replies

0 likes

  • 2683 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify connect over Google assistant to Heos speaker

PlanPremiumCountryGermanyDeviceHuawei Mate 20 Pro, Denon Heos 1 HS2Operating SystemAndroid Pie, latest updates on all devices My Question or IssueI'm trying to tell Google assistant to play Spotify on my Heos 1 HS2 speaker but it's not working at all...

Visitor

Plan Premium Country Germany Device Huawei Mate 20 Pro, Denon Heos 1 HS2 Operating System Android Pie, latest updates on all devices   My Question or Issue I'm trying to tell Google as...

nuc-gr

Newbie

4040 Views

7 replies

3 likes

  • 4040 Views
  • 7 replies
  • 3 likes

Superuser Contribution App crashes on chromebook

PlanPremiumCountrySwedenDeviceAsus Chromebook Flip C434Operating SystemChrome OSMy Question or IssueThe android app doesn't work on my Chromebook. After one or two songs, my device gets suuuuper slow, the cursor freezes every two or three seconds and...

Visitor

Plan Premium Country Sweden Device Asus Chromebook Flip C434 Operating System Chrome OS My Question or Issue The android app doesn't work on my Chromebook. After one or two songs, my de...

sizzlemeat

Regular

3527 Views

4 replies

1 likes

  • 3527 Views
  • 4 replies
  • 1 likes

Songs are not downloading when reinstalled app ??

Oneplus 7proPremium userIndia i am new to spotify have downloaded some songs which were also saved as a playlist. i have formatted my phone and redownloaded the app but it has not started my downloaded songs again its showing the saved playlist and a...

Regular

Oneplus 7pro Premium user India   i am new to spotify  have downloaded some songs which were also saved as a playlist.   i have formatted my phone and redownloaded the app but it...

nitinvaid20

Regular

600 Views

4 replies

0 likes

  • 600 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify crashing when connect to car via bluetooth

Spotify will not longer function when connect to my automobile via bluetooth. The app will just crash moments after launching. Other audio services will function when connected to vehicle bluetooth ie Pandora and youtube. Spotify functions without is...

Newbie

Spotify will not longer function when connect to my automobile via bluetooth. The app will just crash moments after launching.  Other audio services will function when connected to vehicle bluet...

CarlosE

Spotify Legend

7677 Views

7 replies

21 likes

  • 7677 Views
  • 7 replies
  • 21 likes

Superuser Contribution cannot share music on instagram stories

Spotify version 8.5.40.195 . both apps are updated Plan/PremiumCountry Romania Device(Samsung A50)Operating System My Question or Issue

Casual Listener

Spotify version 8.5.40.195 . both apps are updated  Plan /Premium Country Romania   Device (Samsung A50) Operating System     My Question or Issue  

CristinaDobre

Casual Listener

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Superuser Contribution Three-dot menu doesn't work and app crashes

PlanPremiumCountryThe NetherlandsDeviceRedmi 6Operating SystemMIUI Global 11.0.1 My Question or IssueSo when I click on the three-dot menu, my app freezes. When I accidentally click on the three-dot menu, while playing music, I can't stop the music a...

Visitor

Plan Premium Country The Netherlands Device Redmi 6 Operating System MIUI Global 11.0.1   My Question or Issue So when I click on the three-dot menu, my app freezes. When I accidentall...

Mario

Spotify Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop my phone from connecting to my desktop with Spotify Connect?

Everytime I open up the Spotify app on my phone or my computer, it will connect to the other one. I do not like this as it is kind of creepy and I did not sign up for it. Any help that anyone could give me would be greatly appreciated. Thank you.

Newbie

Everytime I open up the Spotify app on my phone or my computer, it will connect to the other one. I do not like this as it is kind of creepy and I did not sign up for it.   Any help that anyon...

Ivan

Spotify Legend

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop Spotify from streaming over mobile data!

PlanPremium CountryCanadaDeviceLG-g4Operating SystemAndroid 6.0 My Question or IssueYou can be listening at home using wifi data, get up and go outside for a walk, and Spotify seamlessly switches to mobile data without a hiccup. Quite amazing. But al...

Music Fan

  Plan Premium   Country Canada Device LG-g4 Operating System Android 6.0   My Question or Issue You can be listening at home using wifi data, get up and go outside for a w...

Bortsimpson

Visitor

7209 Views

9 replies

8 likes

  • 7209 Views
  • 9 replies
  • 8 likes

Waiting for download - Android Phone with Apple Local Files

PlanPremiumCountryNZDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question:I am a dance teacher and was wanting to take phone with downloaded music to classes and not my laptop. I ...

Visitor

Plan Premium Country NZ Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question: I am a dance teacher and...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Superuser Contribution distorted sound unlistenable

Plan premiumCountry ThailandDevice Xiaomi mi 9 Operating System android 9 My Question or Issue Today I opened spotify and the tracks were completely distorted and grating, Thats online and downloaded tracks. the music on the device played through ano...

Casual Listener

Plan premium Country Thailand Device Xiaomi mi 9  Operating System android 9     My Question or Issue  Today I opened spotify and the tracks were completely distorted and gr...

Petya

Community Legend

1373 Views

1 replies

1 likes

  • 1373 Views
  • 1 replies
  • 1 likes

Trouble with Android Bluetooth Connection

Hi, I'm usingPlan PremiumCountry GermanyDevice Phone Sony XA2 "H3113"Operating System Android 9 I use Spotify Premium for some years now, in Cars I connect via Bluetooth to the car and use the car radio buttons to skip Tracks and Mute/Unmute.Please n...

Newbie

Hi,   I'm using Plan          Premium Country   Germany Device     Phone Sony XA2 "H3113" Operating System&nb...

gerard1492

Casual Listener

968 Views

2 replies

0 likes

Android
Bluetootch
Car
controls
  • 968 Views
  • 2 replies
  • 0 likes

[Android] Spotify keeps pausing the music

[Premium] [Android] [Huawei Mate Pro 20]Music pauses randomly, when I press the play button music might play 3 seconds to 5 minutes before it pauses again. It is really frustrating.Connection: 350mbps 4GAt home 100mbps wifi and according to speed tes...

Casual Listener

[Premium] [Android] [Huawei Mate Pro 20] Music pauses randomly, when I press the play button music might play 3 seconds to 5 minutes before it pauses again. It is really frustrating. Connection: 35...

Dettowiso

Casual Listener

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Behind the Lyrics not displaying

PlanPremiumCountryCanadaDeviceLG G7Operating SystemAndroid 9 - PieSpotify Version8.5.40.195 Hi, I don't seem to have the "behind the lyrics" feature on my phone. I get lyrics when i broadcast to my friend's TV using spotify connect, but not when i am...

Casual Listener

Plan Premium Country Canada Device LG G7 Operating System Android 9 - Pie Spotify Version 8.5.40.195   Hi,   I don't seem to have the "behind the lyrics" feature on my phone. I...

kmarc

Visitor

4461 Views

7 replies

1 likes

  • 4461 Views
  • 7 replies
  • 1 likes