Spotify cuts out when connected via bluetooth

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Spotify cuts out when connected via bluetooth

aaronbegin
Casual Listener

 

Plan

Premium

Country

CA

Device

Samsung Galaxy 8

Operating System

Android

 

So basically when I'm connected to bluetooth ear buds or my truck personal and work.. spotify cuts out and stops playing when my phone closes... it will periodically play again for a few seconds then cut out again.. not sure why this is.. fyi I'm not a tech savvy person and I feel it's a simple fix.. thank you in advance

 

3 Replies

Re: Spotify cuts out when connected via bluetooth

aaronbegin
Casual Listener

And this literally just started happening approximately a week and a half ago...

Re: Spotify cuts out when connected via bluetooth

aaronbegin
Casual Listener

And this literally just started happening approximately a week and a half ago...

Re: Spotify cuts out when connected via bluetooth

Moderator
Moderator

Hey there @aaronbegin,

 

Thanks for posting and welcome to the Community!

 

We'd first recommend making sure that Spotify is set as an exception for any cache-clearing or battery optimization apps.

 

We'd also suggest checking the steps provided in this support site article if you're still having troubles. 

 

Let us know how you get on! We'll be happy to lend a hand if you'd like more help.

 

Have a lovely day :)

KaterinaModerator
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