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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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yet ANOTHER problem regarding the wrong order of songs being played

PlanPremiumCountryUSADeviceSS a10e androidOperating Systemandroid My Question or IssueI don't want to bash spotify you guys, but your app seriously sucks at this point. I'm kinda sorry you got $10 out of me for my 1st month. NOW the songs are actuall...

Gig Goer

Plan Premium Country USA Device SS a10e android Operating System android   My Question or Issue I don't want to bash spotify you guys, but your app seriously sucks at this point. ...

ajetrumpet

Gig Goer

469 Views

1 replies

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Yamaha crx-n470d and Spotify Connect - stops working

PlanPremiumCountryUKDeviceSamsung A50Operating SystemAndriod 9 My Question or IssueHi, I've been running my Yamaha crx-n470d for a couple of months and randomly, but regularly, it'll stop working with spotify connect. I can still stream bluetooth, or...

Casual Listener

Plan Premium Country UK Device Samsung A50 Operating System Andriod 9   My Question or Issue Hi, I've been running my Yamaha crx-n470d for a couple of months and randomly, but regularl...

1578 Views

0 replies

0 likes

Connect
Yamaha crx-n470d
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Solved!! Spotify Kids on Xiaomi Redmi Note

CountryGermanyDeviceXiaomi Redmi Note 8 ProOperating SystemAndroid 11.0.2.0MIUI Global 11.0.2 My Question or IssueSpotify Kids claims not to be compatible with the operating system of my child's mobile.Is there a workaround or other solution to get S...

Casual Listener

Country Germany Device Xiaomi Redmi Note 8 Pro Operating System Android 11.0.2.0 MIUI Global 11.0.2   My Question or Issue Spotify Kids claims not to be compatible with the operating sy...

Luan

Spotify Star

936 Views

3 replies

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Superuser Contribution Cannot access premium account - help please!

PlanFree/PremiumCountry DeviceSamsung S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi,I have previously had a free account with Spotify and gained a premium account with my Vodafone contract last year. I cannot seem to access it and I w...

Visitor

Plan Free/Premium Country   Device Samsung S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hi, I have previously had a free account with Spotify and gained a p...

Mario

Spotify Legend

470 Views

2 replies

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Spotify doesnt save place in podcast library

Plan PremiumCountry Device(Samsung galaxy S9+) My Question or IssueIt used to be that when I opened one of the podcasts I listen to, my position in the library was saved and it would go straight to where I left off on the list of episodes. Now though...

Visitor

Plan Premium Country   Device (Samsung galaxy S9+)   My Question or Issue It used to be that when I opened one of the podcasts I listen to, my position in the library was saved ...

393 Views

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Spotify disappears when I hit pause

Plan: Student/PremiumCountry: United StatesDevice: Samsung Galaxy s10+Operating System: Android 10 My Question or Issue:Spotify disappears from my navigation bar when I hit pause. If I want to restart my music, I have to switch over to the app to con...

Visitor

Plan: Student/Premium Country: United States Device: Samsung Galaxy s10+ Operating System: Android 10   My Question or Issue: Spotify disappears from my navigation bar when ...

4dprinting

Visitor

1033 Views

1 replies

1 likes

disappears
Navigation bar
pause
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Volume level interval with Bluetooth headphones is too wide

PlanPremiumCountryFinlandDevice(Sony Xperia XZ2)Operating System(Android 10) My Question or IssueI have a problem that when I use Spotify in my phone with my new Bluetooth headphones (Valco), the interval is lacking levels. Adding volume from too low...

Newbie

  Plan Premium Country Finland Device (Sony Xperia XZ2) Operating System (Android 10)   My Question or Issue I have a problem that when I use Spotify in my phone with my new Blue...

504 Views

0 replies

1 likes

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Unable to open Spotify link via Web page in android.

Plan Premium CountryUkDevicePixel 3a Operating SystemChrome android My Question or IssueHi, recently I've not been able to open music links in Webpages using Spotify. I have a Premium Spotify account. I've also set up open supported links etc in defa...

Newbie

Plan Premium  Country Uk Device Pixel 3a  Operating System Chrome android    My Question or Issue Hi, recently I've not been able to open music links in Webpages using Sp...

470 Views

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Songs skipping/pausing randomly

PlanPremiumCountryUKDeviceGoogle pixel 3AOperating SystemAndroid version 10? My Question or IssueWhen my phone is locked and in my pocket, it skips and pauses randomly. I've tried switching off gestures, clearing the cache, reinstalling, turning off ...

Visitor

Plan Premium Country UK Device Google pixel 3A Operating System Android version 10?   My Question or Issue When my phone is locked and in my pocket, it skips and pauses randomly. I've ...

399 Views

0 replies

0 likes

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side bar doesn't want to hide

PlanPremiumCountryPolandDeviceSamsung A40Operating SystemAndroid 9 My Question or IssueThe side bar doesn't want to disappear when listening to music in the app. Before, all I had to do was pull my finger up and the side bar disappeared.

Visitor

  Plan Premium Country Poland Device Samsung A40 Operating System Android 9   My Question or Issue The side bar doesn't want to disappear when listening to music in the app. Befo...

377 Views

0 replies

0 likes

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Eminem

PlanPremiumAustralia DeviceSamsung Galaxy 8Operating SystemAndroid My Question or Issue;I can't pay any Eminem songs. When i click on them to play it does nothing. When i click shuffle play it on plays songs Eminem is featured on with other artists. ...

Visitor

Plan Premium Australia   Device Samsung Galaxy 8 Operating System Android   My Question or Issue; I can't pay any Eminem songs. When i click on them to play it does nothing. When ...

391 Views

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App Will Not Open

PlanPremiumCountryUSADeviceNote 10+Operating SystemAndroid My Question or IssueFor the last few days; I can not get Spotify to open on my phone. I have tried thru Waze, and thru Google Maps and it immediately crashes and brings up the three options t...

Visitor

Plan Premium Country USA Device Note 10+ Operating System Android   My Question or Issue For the last few days; I can not get Spotify to open on my phone.  I have tried thru Waze,...

319 Views

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Superuser Contribution Spotify won't play some songs on Sonos One

I happen to mainly use Spotify Premium on Android, but the same problem happens if I use the Desktop app. I can usually connect to my Sonos One speakers without a problem. But when connected there are some songs that I can't play. When I tap them, no...

Visitor

I happen to mainly use Spotify Premium on Android, but the same problem happens if I use the Desktop app.   I can usually connect to my Sonos One speakers without a problem. But when connected...

Joan

Moderator

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Shortcuts from homescreen always start playing shuffled

On Android, when you open up any music content with three dots and then press Add to Home Screen (e.g. an album), pressing the homescreen shortcut then plays that music always on shuffle. Why? Why can I not have the album play from start to end? Is t...

Casual Listener

On Android, when you open up any music content with three dots and then press Add to Home Screen (e.g. an album), pressing the homescreen shortcut then plays that music always on shuffle. Why? Why ca...

Ihatespotify19

Visitor

1388 Views

4 replies

4 likes

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Spotify crashing after app switch and screen lock

PlanPremiumCountryINDIADeviceSamsung Galaxy Note 8Operating SystemAndroid Pie My Question or IssueWhen i am playing any song on spotify and in the meanwhile when i switch to any other app like chrome, whatsapp etc. while the music is being played in ...

Casual Listener

Plan Premium Country INDIA Device Samsung Galaxy Note 8 Operating System Android Pie   My Question or Issue When i am playing any song on spotify and in the meanwhile when i switch to ...

HirenThakor

Music Fan

1349 Views

3 replies

2 likes

Crash
Samsung
Spotify
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Cant see my pc from Android's Spotify

PlanPremiumCountryIsraelDeviceSamsung Galaxy 8+Operating SystemWindows 10 My Question or Issuewhen trying to control music from my phone on my PC i dont see it on the "Devices Available" page, both devices are connected to the same network, i can onl...

Regular

Plan Premium Country Israel Device Samsung Galaxy 8+ Operating System Windows 10   My Question or Issue when trying to control music from my phone on my PC i dont see it on the "Device...

375 Views

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Cannot control playback on Android phone, when playing on Echo Dot

PlanPremiumCountryUKDeviceMoto G5S, Amazon Echo DotOperating SystemAndroidMy Question or IssueWhen in the Spotify app on my phone, and my Echo Dot is selected as the Device I am listening on, I am unable to control playback. I cannot skip track, play...

Music Fan

  Plan Premium Country UK Device Moto G5S, Amazon Echo Dot Operating System Android My Question or Issue When in the Spotify app on my phone, and my Echo Dot is selected as the Device ...

282 Views

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Solved!!Superuser Contribution Downloads

Plan: PremiumCountry: UKDevice: Samsung Galaxy s10Operating System: Android 9 My Question or IssuePlan:Premium Country:UK Device: Samsung Galaxy s10 Operating System 9 Hi CommunityBefore subscribing - I already used up my free trial some time ago - I...

Regular

Plan: Premium Country: UK Device: Samsung Galaxy s10 Operating System: Android 9   My Question or Issue Plan:Premium  Country:UK  Device: Samsung Galaxy s10  Operating Sys...

Mario

Spotify Legend

785 Views

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Equalizer Xiaomi - Bose QC35II

Hello everyone !I have a problem on my phone with spotify app , in the equalizer section the bass booster won't work correctly ! When the bass booster is off i got real bass in my headphone but when i enable this option bass are flat. It's like the b...

Visitor

Hello everyone ! I have a problem on my phone with spotify app , in the equalizer section the bass booster won't work correctly ! When the bass booster is off i got real bass in my headphone but whe...

ninjaper477474

Newbie

1545 Views

1 replies

1 likes

Equalizer
MIUI11
QC35II
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Plus icon in Android auto?

PlanPremiumCountryUSADeviceOnePlus 7 pro connected Android auto Operating SystemAndroid 10My Question or IssueWhat does the plus icon do when I click it while using Spotify in Android auto? Is it like a favorite button? I'm confused though because so...

Casual Listener

Plan Premium Country USA Device OnePlus 7 pro connected Android auto  Operating System Android 10 My Question or Issue What does the plus icon do when I click it while using Spotify in ...

techie101

Casual Listener

582 Views

2 replies

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