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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Daily mixes just dissapeared

PlanPremiumCountryMexicoDeviceSamsung A7Operating SystemAndroid 9 My Question or Issuesince a couple of weeks my daily mixes just dissapeared. I can see them in spotify desktop but in my phone they just dissapeared. I reinstalled the App but with no ...

Casual Listener

Plan Premium Country Mexico Device Samsung A7 Operating System Android 9   My Question or Issue since a couple of weeks my daily mixes just dissapeared.  I can see them in spotif...

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daily mixes dissapeared
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Spotify android app ridiculously slow

PlanPremiumCountryUKDevice Samsung Galaxy 9+Operating SystemAndroid 9 It has been a few months now that the spotify app on my phone has been ridiculously slow and lagy the problem started on my galaxy s7 and continued on my s9+ it has gotten to the p...

Casual Listener

  Plan Premium Country UK Device  Samsung Galaxy 9+ Operating System Android 9   It has been a few months now that the spotify app on my phone has been ridiculously slow and ...

x6060x

Newbie

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1 replies

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Play local files on mobile!

My Question or IssueI have tried to put some local music files from my desktop in a playlist to listen to on mobile. I've gotten this to work several times but every time I add new songs they won't download eventhough I (1) added them to my mobile fi...

Newbie

My Question or Issue I have tried to put some local music files from my desktop in a playlist to listen to on mobile. I've gotten this to work several times but every time I add new songs they won't...

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Randomly starting like alarm is set

PlanPremiumCountryUSDevicePixel 2Operating System10 My Question or IssueOccasionally Spotify just starts to play. it starts up on the song that I left off with. I don't have an alarm set, it just starts to play. It's connected to a Bluetooth speaker ...

Casual Listener

Plan Premium Country US Device Pixel 2 Operating System 10   My Question or Issue Occasionally Spotify just starts to play. it starts up on the song that I left off with. I don't have ...

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Blocker: Spotify Stations does not work in a Tesla 3

Anytime I install Spotify stations on my Pixel 3 and try to use it in my Tesla 3 for some reason the Bluetooth volume continues to drop. The model 3 adjusts the volume of your Bluetooth device automatically to match the car, so if Spotify stations is...

Casual Listener

Anytime I install Spotify stations on my Pixel 3 and try to use it in my Tesla 3 for some reason the Bluetooth volume continues to drop. The model 3 adjusts the volume of your Bluetooth device automa...

465 Views

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playing my own music

Plan: PremiumCountry: The NetherlandsDevice: Huawei mate 20 lite. Also my laptop, a Toshiba satellite proPlatform: Android My Issuei uploaded some of my files own of music to my spotify account and then i put them in a playlist(all on my desktop). I ...

Newbie

Plan: Premium Country: The Netherlands Device: Huawei mate 20 lite. Also my laptop, a Toshiba satellite pro Platform: Android   My Issue i uploaded some of my files own of music to my spot...

430 Views

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downloads
Lokal Data
lokal files
Music
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Superuser Contribution Song information not displaying in car

PlanPremiumCountryUkDevice(Samsung Galacy S10)Operating System(Android)My Question or IssueSince getting a Samsung S10 Spotify premium via bluetooth will not display song information in my car. I never had this problem when I had an iPhone so not too...

Visitor

Plan Premium Country Uk Device (Samsung Galacy S10) Operating System (Android) My Question or Issue Since getting a Samsung S10 Spotify premium via bluetooth will not display song informatio...

reginamarie30

Regular

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yet ANOTHER problem regarding the wrong order of songs being played

PlanPremiumCountryUSADeviceSS a10e androidOperating Systemandroid My Question or IssueI don't want to bash spotify you guys, but your app seriously sucks at this point. I'm kinda sorry you got $10 out of me for my 1st month. NOW the songs are actuall...

Gig Goer

Plan Premium Country USA Device SS a10e android Operating System android   My Question or Issue I don't want to bash spotify you guys, but your app seriously sucks at this point. ...

ajetrumpet

Gig Goer

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1 replies

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Yamaha crx-n470d and Spotify Connect - stops working

PlanPremiumCountryUKDeviceSamsung A50Operating SystemAndriod 9 My Question or IssueHi, I've been running my Yamaha crx-n470d for a couple of months and randomly, but regularly, it'll stop working with spotify connect. I can still stream bluetooth, or...

Casual Listener

Plan Premium Country UK Device Samsung A50 Operating System Andriod 9   My Question or Issue Hi, I've been running my Yamaha crx-n470d for a couple of months and randomly, but regularl...

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Connect
Yamaha crx-n470d
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Solved!! Spotify Kids on Xiaomi Redmi Note

CountryGermanyDeviceXiaomi Redmi Note 8 ProOperating SystemAndroid 11.0.2.0MIUI Global 11.0.2 My Question or IssueSpotify Kids claims not to be compatible with the operating system of my child's mobile.Is there a workaround or other solution to get S...

Casual Listener

Country Germany Device Xiaomi Redmi Note 8 Pro Operating System Android 11.0.2.0 MIUI Global 11.0.2   My Question or Issue Spotify Kids claims not to be compatible with the operating sy...

Luan

Spotify Star

940 Views

3 replies

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Superuser Contribution Cannot access premium account - help please!

PlanFree/PremiumCountry DeviceSamsung S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi,I have previously had a free account with Spotify and gained a premium account with my Vodafone contract last year. I cannot seem to access it and I w...

Visitor

Plan Free/Premium Country   Device Samsung S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hi, I have previously had a free account with Spotify and gained a p...

Mario

Spotify Legend

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Spotify doesnt save place in podcast library

Plan PremiumCountry Device(Samsung galaxy S9+) My Question or IssueIt used to be that when I opened one of the podcasts I listen to, my position in the library was saved and it would go straight to where I left off on the list of episodes. Now though...

Visitor

Plan Premium Country   Device (Samsung galaxy S9+)   My Question or Issue It used to be that when I opened one of the podcasts I listen to, my position in the library was saved ...

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Spotify disappears when I hit pause

Plan: Student/PremiumCountry: United StatesDevice: Samsung Galaxy s10+Operating System: Android 10 My Question or Issue:Spotify disappears from my navigation bar when I hit pause. If I want to restart my music, I have to switch over to the app to con...

Visitor

Plan: Student/Premium Country: United States Device: Samsung Galaxy s10+ Operating System: Android 10   My Question or Issue: Spotify disappears from my navigation bar when ...

4dprinting

Visitor

1040 Views

1 replies

1 likes

disappears
Navigation bar
pause
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Volume level interval with Bluetooth headphones is too wide

PlanPremiumCountryFinlandDevice(Sony Xperia XZ2)Operating System(Android 10) My Question or IssueI have a problem that when I use Spotify in my phone with my new Bluetooth headphones (Valco), the interval is lacking levels. Adding volume from too low...

Newbie

  Plan Premium Country Finland Device (Sony Xperia XZ2) Operating System (Android 10)   My Question or Issue I have a problem that when I use Spotify in my phone with my new Blue...

508 Views

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1 likes

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Unable to open Spotify link via Web page in android.

Plan Premium CountryUkDevicePixel 3a Operating SystemChrome android My Question or IssueHi, recently I've not been able to open music links in Webpages using Spotify. I have a Premium Spotify account. I've also set up open supported links etc in defa...

Newbie

Plan Premium  Country Uk Device Pixel 3a  Operating System Chrome android    My Question or Issue Hi, recently I've not been able to open music links in Webpages using Sp...

471 Views

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Songs skipping/pausing randomly

PlanPremiumCountryUKDeviceGoogle pixel 3AOperating SystemAndroid version 10? My Question or IssueWhen my phone is locked and in my pocket, it skips and pauses randomly. I've tried switching off gestures, clearing the cache, reinstalling, turning off ...

Visitor

Plan Premium Country UK Device Google pixel 3A Operating System Android version 10?   My Question or Issue When my phone is locked and in my pocket, it skips and pauses randomly. I've ...

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side bar doesn't want to hide

PlanPremiumCountryPolandDeviceSamsung A40Operating SystemAndroid 9 My Question or IssueThe side bar doesn't want to disappear when listening to music in the app. Before, all I had to do was pull my finger up and the side bar disappeared.

Visitor

  Plan Premium Country Poland Device Samsung A40 Operating System Android 9   My Question or Issue The side bar doesn't want to disappear when listening to music in the app. Befo...

377 Views

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Eminem

PlanPremiumAustralia DeviceSamsung Galaxy 8Operating SystemAndroid My Question or Issue;I can't pay any Eminem songs. When i click on them to play it does nothing. When i click shuffle play it on plays songs Eminem is featured on with other artists. ...

Visitor

Plan Premium Australia   Device Samsung Galaxy 8 Operating System Android   My Question or Issue; I can't pay any Eminem songs. When i click on them to play it does nothing. When ...

391 Views

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App Will Not Open

PlanPremiumCountryUSADeviceNote 10+Operating SystemAndroid My Question or IssueFor the last few days; I can not get Spotify to open on my phone. I have tried thru Waze, and thru Google Maps and it immediately crashes and brings up the three options t...

Visitor

Plan Premium Country USA Device Note 10+ Operating System Android   My Question or Issue For the last few days; I can not get Spotify to open on my phone.  I have tried thru Waze,...

322 Views

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Superuser Contribution Spotify won't play some songs on Sonos One

I happen to mainly use Spotify Premium on Android, but the same problem happens if I use the Desktop app. I can usually connect to my Sonos One speakers without a problem. But when connected there are some songs that I can't play. When I tap them, no...

Visitor

I happen to mainly use Spotify Premium on Android, but the same problem happens if I use the Desktop app.   I can usually connect to my Sonos One speakers without a problem. But when connected...

Joan

Moderator

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