Online and Offline Albums are not working.

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Online and Offline Albums are not working.

hoerni96
Visitor

Hi,

until one or two months I can't play an album without waiting for 10 to 15 minutes until the songs were shown. More often it never shows a song. I reinstalled, cleared the cage, intern and extern storage, restarded the phone and nothing helps.

Since a few days the chaos evolved and I got the message "Something went wrong" when I open an album. 

It's the complete same problem online as offline. Online it continues when I search vor interprets and albums.

 

But everything works fine with playlists. 

1 Reply

Elena
Moderator
Moderator

Hey there @hoerni96!

 

Welcome to the Community and thanks for bringing this up with us.

 

Right now we have an Ongoing issue with what you seem to be experiencing with your phone.  

 

You can take a look here and leave your +Vote in the thread.

 

 It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hopefully we'll have this sorted out soon. Let us know if there's anything else we can help out with 🙂

ElenaModerator
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