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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107489 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217446 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571651 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470880 Views
577 replies
40 likes
PlanFreeCountryРоссия DeviceHonor 8x Operating SystemAndroid 10 My Question or IssueСначала все было хорошо, но потом после 3го "Микса дня" они перестали создаваться, прошло уже больше 5ти дней, а миксы не создаются, как решить эту проблему?
Plan Free Country Россия Device Honor 8x Operating System Android 10 My Question or Issue Сначала все было хорошо, но потом после 3го "Микса дня" они перестали создаватьс...
908 Views
0 replies
4 likes
I have a Samsung A3 2017. When I try to download a playlist, one song will download then the the download stops and the message 'go online to download' appears. Spotify connect does not work correctly either. I can connect to a speaker but the back, ...
I have a Samsung A3 2017. When I try to download a playlist, one song will download then the the download stops and the message 'go online to download' appears. Spotify connect does not work correctl...
Moderator
1876 Views
6 replies
0 likes
PlanPremiumCountry GermanyDeviceHTC 10Operating SystemAndroid Oreo My Question or Issue I have a playlist of around 450 songs downloaded on my phone. While driving to work, i'm using offline-mode and want to listen to my playlist on shuffle-mode.I re...
Plan Premium Country Germany Device HTC 10 Operating System Android Oreo My Question or Issue I have a playlist of around 450 songs downloaded on my phone. While driving ...
Casual Listener
1535 Views
2 replies
2 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy A5, Samsung Galaxy S8, ACER Aspire 5 LaptopOperating System8.0.0(A5), 9(S8), Windows 10(ACER) My Question or IssueHi there, I've had my Samsung Galaxy A5 phone for a few years now and just switched to my m...
Plan Premium Country Canada Device Samsung Galaxy A5, Samsung Galaxy S8, ACER Aspire 5 Laptop Operating System 8.0.0(A5), 9(S8), Windows 10(ACER) My Question or Issue Hi there, &nbs...
411 Views
0 replies
0 likes
Hi! I'm having problem when casting to my Chromecast for my TV from within Spotify app (Android). When casting from my mobile (or any other device!) using youtube, youtube music, netflix, casting the video and sound from a Android device etc the soun...
Hi! I'm having problem when casting to my Chromecast for my TV from within Spotify app (Android). When casting from my mobile (or any other device!) using youtube, youtube music, netflix, ca...
2281 Views
0 replies
5 likes
I've download a song to my PC, got it over via local files on my spotify on my PC.My PC and phone is connected, but the song is just gray on my phone and not able to be played. My pc and phone is not connected via wifi as my pc dosent have a wifi con...
I've download a song to my PC, got it over via local files on my spotify on my PC. My PC and phone is connected, but the song is just gray on my phone and not able to be played. My pc and phone is n...
Moderator
497 Views
1 replies
0 likes
PlanPremiumCountryEl SalvadorDeviceHuawei Y7 2019Operating SystemAndroid Oreo My Question or Issue Hello, I have had Spotify for quite long on my phone, but suddenly from some days and on, when I´m playing any song and either lock my phone or start u...
Plan Premium Country El Salvador Device Huawei Y7 2019 Operating System Android Oreo My Question or Issue Hello, I have had Spotify for quite long on my phone, but sudde...
Moderator
1692 Views
3 replies
0 likes
HelloI have problem with my bluetooth headphones, they random skipping my tracks. I want to ask, it is possible to turn off bluetooth device control in spotify or android ?Thank You
Hello I have problem with my bluetooth headphones, they random skipping my tracks. I want to ask, it is possible to turn off bluetooth device control in spotify or android ? Thank You
334 Views
0 replies
0 likes
PlanPremium (family) CountryNzDeviceHuawei y6 (I think) Operating SystemAndroid up to date My Question or IssueSo been trying to change the storage location on my sons phone to sd card as he has very little internal memory. But no help article I've s...
Plan Premium (family) Country Nz Device Huawei y6 (I think) Operating System Android up to date My Question or Issue So been trying to change the storage lo...
Moderator
668 Views
1 replies
0 likes
PlanPremiumCountry Device(Samsung Galaxy S10+)Operating System(Android 10) My Question or IssueIn classical music track title often contains catalogue number (RV, HWV, K, BWV, etc).But if I try to search something unpopular "RV 470" or "RV 274" on an...
Plan Premium Country Device (Samsung Galaxy S10+) Operating System (Android 10) My Question or Issue In classical music track title often contains catalogue number (RV, HWV, K...
283 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceLG G5Operating SystemAndroid OreoMy Question or IssueHi,yesterday all my downloaded songs got deleted and I had to reinstall Spotify. Now I can´t play my local files anymore. Is there a way to get them back without putt...
Plan Premium Country Germany Device LG G5 Operating System Android Oreo My Question or Issue Hi, yesterday all my downloaded songs got deleted and I had to reinstall Spotify. Now I can...
Regular
845 Views
2 replies
0 likes
PlanPremiumCountryUkDeviceMoto g6 playOperating SystemAndroid 9 My Question or Issue I cannot view my queue. The button that I used to press in the bottom right hand corner is now greyed out and doesn't do anything. Tried deleting cache, restarting p...
Plan Premium Country Uk Device Moto g6 play Operating System Android 9 My Question or Issue I cannot view my queue. The button that I used to press in the bottom right hand c...
419 Views
0 replies
0 likes
PlanPremiumCountryBrazil DeviceLG K10Operating SystemAndroid 7.0 My Question or IssueI would like to know how I can activate the Import option within my phone's spotify, since it does not appear.
Plan Premium Country Brazil Device LG K10 Operating System Android 7.0 My Question or Issue I would like to know how I can activate the Import option within m...
Community Legend
570 Views
1 replies
0 likes
I am using Samsung Galaxy A40 with Spotify version 8.5.66.1002 and I use Spotify for free. I can't seem to preview artists top songs and albums when I tap on the playlist to preview it the list of songs don't show and nothing happens.
I am using Samsung Galaxy A40 with Spotify version 8.5.66.1002 and I use Spotify for free. I can't seem to preview artists top songs and albums when I tap on the playlist to preview it the list of so...
Spotify Legend
739 Views
1 replies
0 likes
Hello, I am unable to login to Spotify and it seems like like nothing helps. Whenever I try to login via Facebook I get an error message saying "Something went wrong. Try logging in later or using your email instead" l. So that's what I do. But when ...
Hello, I am unable to login to Spotify and it seems like like nothing helps. Whenever I try to login via Facebook I get an error message saying "Something went wrong. Try logging in later or...
Casual Listener
776 Views
2 replies
0 likes
PlanFamily/PremiumCountry USDeviceNVIDIA SHIELD TABLET K1Operating SystemAndroid 7.0 Nougat My Question or IssueCanvas feature rules! Bring it to legacy versions of android?! Android 7.0, etc!
Plan Family/Premium Country US Device NVIDIA SHIELD TABLET K1 Operating System Android 7.0 Nougat My Question or Issue Canvas feature rules! Bring it to legacy versions of andr...
Spotify Legend
854 Views
1 replies
0 likes
Spotify helped itself to 2.5gb of data in the background, without being opened, and without being opened since last phone restart (last night). Wasn't streaming; as play log shows no plays, as confirmed by last.fm log. Will reinstall, but this is a v...
Spotify helped itself to 2.5gb of data in the background, without being opened, and without being opened since last phone restart (last night). Wasn't streaming; as play log shows no plays, as confir...
341 Views
0 replies
0 likes
Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it to store to, but it is grayed out. What is the deal...
Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it ...
Newbie
1154 Views
2 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Mac...
457 Views
0 replies
0 likes
