Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203110 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548109 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455802 Views
571 replies
38 likes
PremiumRussiaRealme 6 pro android 10 Low resolution of control elements in the notification (check screenshots)
Premium Russia Realme 6 pro android 10 Low resolution of control elements in the notification (check screenshots)
371 Views
0 replies
0 likes
PlanPremiumCountryGreeceDevice(xiaomi redmi note 9s) Operating SystemMiui global 11.0.9Android 10 My Question or IssueThe app is not opening /not responding. I cleared the storage and re installed it. Nothing changed. I am also using a redmi note 5 w...
Plan Premium Country Greece Device (xiaomi redmi note 9s) Operating System Miui global 11.0.9 Android 10 My Question or Issue The app is not opening /not responding. I...
897 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDevicePixel 3 Android 10PC Win10My Question or IssueHey y'all. I have been reading on some forums about how one would go about syncing local files that I have on my desktop to my phone, and absolutely none of it has wor...
Plan Premium Country United States Device Pixel 3 Android 10 PC Win10 My Question or Issue Hey y'all. I have been reading on some forums about how one would go about syncing local files that ...
Casual Listener
586 Views
1 replies
0 likes
PlanFamily PremiumCountryUK DeviceSamsungGalaxy Note 8 Operating SystemAndroid Pie My Question or IssuePast 2 or so Spotify has become extremely laggy almost as if my internet connection has been poor. Steps I've done to resolve this:1. Tried 3 diffe...
Plan Family Premium Country UK Device SamsungGalaxy Note 8 Operating System Android Pie My Question or Issue Past 2 or so Spotify has become extremely laggy alm...
478 Views
0 replies
0 likes
PlanFreeCountryRODeviceA3 2017Operating SystemAndroid OreoMy Question or IssueI can no longer tap the section under "SHUFFLE PLAY" to check the album content and the recommended tunes that get mixed in. It was perfectly working before, but at some po...
Plan Free Country RO Device A3 2017 Operating System Android Oreo My Question or Issue I can no longer tap the section under "SHUFFLE PLAY" to check the album content and the recommende...
Newbie
617 Views
2 replies
2 likes
Hello! My favorites playlist just got deleted for no reason! I ordered premium and it just wasn't there, after some research I found out that it was indeed, deleted. Im using a Samsung S9+ if that changes anything.
Hello! My favorites playlist just got deleted for no reason! I ordered premium and it just wasn't there, after some research I found out that it was indeed, deleted. Im using a Samsung S9+ i...
Newbie
1056 Views
3 replies
0 likes
PlanFreeCountryUnited States DeviceGalaxy S10+ My Question or IssueWhy is it now that after the recent one update to your app that I have to look for a specific song in order to add it to a playlist? Before I could just look for a specific album and ...
Plan Free Country United States Device Galaxy S10+ My Question or Issue Why is it now that after the recent one update to your app that I have to look for a specific song in orde...
381 Views
0 replies
1 likes
PlanPremium CountryIndia/USA DeviceONEPLUS 8 ProOperating SystemAndroid 10 My Question or IssueThe title says it all. I recently made the switch from iPhone to Android and the first thing I noticed was the color banding on the Spotify app. It is high...
Plan Premium Country India/USA Device ONEPLUS 8 Pro Operating System Android 10 My Question or Issue The title says it all. I recently made the switch...
Casual Listener
1606 Views
1 replies
3 likes
PlanFreeCountry DeviceSamsung Galaxy 8Operating System My Question or IssueCan no longer expand the list under an artists name to view their most popular/streamed/whatever songs. Picture of the list thing below.
Plan Free Country Device Samsung Galaxy 8 Operating System My Question or Issue Can no longer expand the list under an artists name to view their most popular/streamed/...
Spotify Star
615 Views
1 replies
0 likes
Why android didn't get SWIPE DOWN GESTURE????????????? IOS have
Why android didn't get SWIPE DOWN GESTURE????????????? IOS have
Spotify Star
613 Views
1 replies
1 likes
Spotify is finally available in Serbia, so I have opened the account, installed deskto versions on Windows in the office and at home. However, I can't install Android version on my Samsung A40. I get the generic message on the both Google Play and Sa...
Spotify is finally available in Serbia, so I have opened the account, installed deskto versions on Windows in the office and at home. However, I can't install Android version on my Samsung A40. &nbs...
727 Views
0 replies
0 likes
PlanFreeCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid 10App version8.5.66.1002My Question or Issue I've found simular-ish issues but I have some more specific observations. When listening to media, mostly podcasts for me, the app works fine....
Plan Free Country US Device Samsung Galaxy 9 Operating System Android 10 App version 8.5.66.1002 My Question or Issue I've found simular-ish issues but I have some more specific ob...
452 Views
0 replies
0 likes
PlanPremiumCountry DeviceSamsung S10eOperating SystemAndroid My Question or Issue The Spotify app keeps crashing unexpectedly on my Samsung S10e, even though I got the latest update from Spotify. Does anyone know what could be happening and how to so...
Plan Premium Country Device Samsung S10e Operating System Android My Question or Issue The Spotify app keeps crashing unexpectedly on my Samsung S10e, even though I go...
Composer
462 Views
1 replies
0 likes
PlanPremium (Family) CountryMalaysiaDeviceHuawei Nova 3iOperating SystemAndroid 9 My Question or IssueI can't seem to play my downloaded songs when offline. Everytime I go offline, and go to an album or playlist, I get a prompt saying "Something Went...
Plan Premium (Family) Country Malaysia Device Huawei Nova 3i Operating System Android 9 My Question or Issue I can't seem to play my downloaded songs when offline. Everytime I ...
340 Views
0 replies
0 likes
PlanPremiumCountryIsraelDeviceOnePlus 7T ProOperating SystemAndroid 10My Question or IssueAbout a month ago there was an update which made the scroll bar in the library gone.The same update made it available to my sister account which never had it. S...
Plan Premium Country Israel Device OnePlus 7T Pro Operating System Android 10 My Question or Issue About a month ago there was an update which made the scroll bar in the library gone...
Casual Listener
1278 Views
2 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy 9Operating SystemAndroid 10 4.9.118-18847185 My Question or Issue Earlier this year i had problems with spotify on my phone. After i installed an android update i could no longer start spotify. It would ju...
Plan Premium Country Sweden Device Samsung Galaxy 9 Operating System Android 10 4.9.118-18847185 My Question or Issue Earlier this year i had problems with spo...
Visitor
1317 Views
3 replies
6 likes
Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns, zu versuchen und zu helfen.PlanenGratisprämieLand GerätHonor 7 Premium. ZTE Axon 10 proBetriebssystemAndroid Oreo Meine Frage oder ...
Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns, zu versuchen und zu helfen. Planen Gratisprämie Land Gerät Honor 7 ...
735 Views
0 replies
0 likes
PlanFree/PremiumCountryUSADeviceSamsung A50 My Question or IssueAttempting to set Select Spotify as an option for the Alarm results in the screen repeatedly jumping back between loading and the spotify verification screen before I can do anything wit...
Plan Free/Premium Country USA Device Samsung A50 My Question or Issue Attempting to set Select Spotify as an option for the Alarm results in the screen repeatedly jumping back between ...
614 Views
0 replies
0 likes
PlanFreeCountryUkraineDevice(Xiaomi Redmi 4 Pro)Operating System(Android 6) My Question or IssueI wanna see names of authors of songs
Plan Free Country Ukraine Device (Xiaomi Redmi 4 Pro) Operating System (Android 6) My Question or Issue I wanna see names of authors of songs
363 Views
0 replies
0 likes
PlanFreeCountryUkraineDevice(Xiaomi Redmi 4 Pro)Operating System(Android 6) My Question or Issue
Plan Free Country Ukraine Device (Xiaomi Redmi 4 Pro) Operating System (Android 6) My Question or Issue
300 Views
0 replies
0 likes
