Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375487 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have music on my phone downloaded via bandcamp. I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me. There have been requests for this incredibly BASIC functio...
I have music on my phone downloaded via bandcamp. I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me.&n...
362 Views
0 replies
0 likes
So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving itself and I can't figure out why. I have an andrio...
So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving ...
Casual Listener
1408 Views
3 replies
2 likes
I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted some playlists, ticked off the download option on all ...
I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted som...
Spotify Star
5293 Views
1 replies
0 likes
I've seen this topic brought up before, but quite frankly it's infuriating that it keeps happening. My local music gets grayed out after time passes. The only way to fix this issue is to reinstall Spotify and redownload everything from my PC. I get t...
I've seen this topic brought up before, but quite frankly it's infuriating that it keeps happening. My local music gets grayed out after time passes. The only way to fix this i...
393 Views
0 replies
1 likes
PlanPremium CountryGermany Device(Redmi Note 9)Operating SystemMIUI Global 11.0.5 My Question or IssueToday I got my new Redmi Note 9. When I open Spotify and want to play a song it keeps skipping to the next song without playing one.
Plan Premium Country Germany Device (Redmi Note 9) Operating System MIUI Global 11.0.5 My Question or Issue Today I got my new Redmi Note 9. When I open Spotify and w...
Casual Listener
497 Views
1 replies
0 likes
When using spotify on my android phone autoplay won't work. It doesnt matter if it's a playlist, album or just one song I have selected it doesn't then go to similar songs. It either repeats the album or just stops playing. I have reinstalled the app...
When using spotify on my android phone autoplay won't work. It doesnt matter if it's a playlist, album or just one song I have selected it doesn't then go to similar songs. It either repeats the albu...
Moderator
491 Views
1 replies
0 likes
PlanFreeCountryItalyDeviceSamsung J5Operating SystemAndroid 9 My Question or IssueI noticed that the app has slowed down a lot with the latest updates, not so much the use in app but when you go to get it from the recent apps it takes a while to load...
Plan Free Country Italy Device Samsung J5 Operating System Android 9 My Question or Issue I noticed that the app has slowed down a lot with the latest updates, not so much the use in...
319 Views
0 replies
1 likes
I searched for answers but only found people wanting their app to automatically play, but I want mine to stop. Whenever I'm near a recognized Bluetooth device my app resumes playing a podcast (and if there aren't any new downloads it picks a random o...
I searched for answers but only found people wanting their app to automatically play, but I want mine to stop. Whenever I'm near a recognized Bluetooth device my app resumes playing a podcast (...
415 Views
0 replies
0 likes
PlanFreeCountryGreeceDeviceSamsung Galaxy S10eOperating SystemAndroid Pie My Question or IssueI just started using spotify the last few days to check if its worth the premium. While i am on 4G songs very often dont play, and i have no results in sear...
Plan Free Country Greece Device Samsung Galaxy S10e Operating System Android Pie My Question or Issue I just started using spotify the last few days to check if its worth the...
Regular
3670 Views
14 replies
1 likes
after i listen to anything on spotify, mostly podcasts. i hit pause and then close the app on my android phone. For some time, at least that day and often the next day, when i have my bluetooth as my source, it automatically starts replaying spotify....
after i listen to anything on spotify, mostly podcasts. i hit pause and then close the app on my android phone. For some time, at least that day and often the next day, when i have my bluetooth as my...
511 Views
0 replies
0 likes
PlanPremiumCountryBrasilDeviceXiaomi mi9TProOperating SystemMiui12 (but it was happening with miui11 too) For like a month now, spotify always crashes and doesnt open anymore after two uses (I open the app two times). To fix it, I have to erase all d...
Plan Premium Country Brasil Device Xiaomi mi9TPro Operating System Miui12 (but it was happening with miui11 too) For like a month now, spotify always crashes and doesnt open anymore a...
Not applicable
809 Views
1 replies
0 likes
PlanPremiumCountryIndiaDevicehonor 8cOperating SystemAndroid(8.1) My Question or IssueI am not able to play next track in android after latest update. It is working file in Desktop. The queue list is empty even after I turned on autoplay.
Plan Premium Country India Device honor 8c Operating System Android(8.1) My Question or Issue I am not able to play next track in android after latest update. It is working f...
Casual Listener
528 Views
2 replies
0 likes
Wieso habt ihr die Warteschlange entfernt? Das war das nützlichste Feature bei Spotify! Wie will man nun seine Lieder in der Warteschlange checken? Als ob das weglassen dieses Feature, die App besser macht. Eher schlechter.Bitte wieder einfügen! Plan...
Wieso habt ihr die Warteschlange entfernt? Das war das nützlichste Feature bei Spotify! Wie will man nun seine Lieder in der Warteschlange checken? Als ob das weglassen dieses Feature, die App besser...
Newbie
1664 Views
2 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
411 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceLG G8S ThinQOperating SystemAndroid-Version: 9Kernel-Version: 4.14.83Software-Version: V10r-EEA-XX My Question or IssueI discovered, that the Spotify Android app (v 8.5.62.904) is extremely slow when the signal (LTE, 3G...
Plan Premium Country Germany Device LG G8S ThinQ Operating System Android-Version: 9 Kernel-Version: 4.14.83 Software-Version: V10r-EEA-XX My Question or Issue I discovered, that t...
Casual Listener
1220 Views
4 replies
1 likes
PlanPremiumCountryIreland DeviceHUAWEI P smart 2019Operating SystemAndroid 9 My Question or IssueThis has been an ongoing problem since last year, I deleted Spotify out of frustration when it still wasn't working after a few months even though I used...
Plan Premium Country Ireland Device HUAWEI P smart 2019 Operating System Android 9 My Question or Issue This has been an ongoing problem since last year, I deleted Spot...
Moderator
522 Views
2 replies
0 likes
First off, mobile already shouldn't be DEFINITIVELY WORSE. You can't turn shuffle off, playlists automatically have songs added and, and the songs suggested are from artists and bands I have never once searched anything remotely close to. Oh wait, th...
First off, mobile already shouldn't be DEFINITIVELY WORSE. You can't turn shuffle off, playlists automatically have songs added and, and the songs suggested are from artists and bands I have never on...
411 Views
0 replies
1 likes
Hi,I discovered there is a Sleeptimer in the Android App. But for me, it simply doesn't work. I set it to 30mins while listening to an Audiobook through my Spotify Connect Speaker (JBL Playlist). After a few minutes, I checked again and it said 23min...
Hi, I discovered there is a Sleeptimer in the Android App. But for me, it simply doesn't work. I set it to 30mins while listening to an Audiobook through my Spotify Connect Speaker (JBL Playlist). A...
Newbie
2697 Views
3 replies
9 likes
PlanPremiumCountryIndonesia DeviceSamsung A51Operating SystemAndroid Ver 10, One UI 2.1Spotify Ver.8.5.64.1046 My Question or IssueI am really sad that I am unable to see the new lyrcis feature, and I have even tried logging in my acc on my friend's ...
Plan Premium Country Indonesia Device Samsung A51 Operating System Android Ver 10, One UI 2.1 Spotify Ver. 8.5.64.1046 My Question or Issue I am really sad that I am unable...
Community Legend
988 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueso I keep getting a log in screen asking me to log into my Samsung account and when I do it a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue so I ke...
595 Views
0 replies
0 likes
