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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118765 Views

27 replies

4 likes

  • 118765 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239537 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239537 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600395 Views

79 replies

3 likes

  • 600395 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492884 Views

581 replies

42 likes

Account
Free
  • 492884 Views
  • 581 replies
  • 42 likes

Solved!!Superuser Contribution Reinstalled app - ads still play - Premium

PlanPremiumCountryUSDevicePixel 2Operating SystemLatest Android with updates as of today. My Question or IssueStarted with free account on Android. Upgraded to Premium via PayPal. Cleared Spotify app cache and data files on my Pixel 2. Logged out. Un...

Visitor

  Plan Premium Country US Device Pixel 2 Operating System Latest Android with updates as of today.   My Question or Issue Started with free account on Android. Upgraded to Premiu...

Peter

Spotify Legend

769 Views

1 replies

0 likes

  • 769 Views
  • 1 replies
  • 0 likes

Missing Artists With Saved Tracks

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited KingdomSamsung S8Operating SystemAndroid My Question or IssueThis topic has been raised before but with no ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United Kingdom Samsung S8 Operating System Android&...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Superuser Contribution What does this button does?

PlanFreeCountryIndia DeviceMotorola one fusion plusOperating SystemAndroid 10 My Question or IssueWhat does the icon does in the notification bar?? I am attaching an image , which I have marked the icon. I need to know what does that switch do and di...

Visitor

Plan Free Country India  Device Motorola one fusion plus Operating System Android 10   My Question or Issue What does the icon does in the notification bar?? I am attaching an ima...

SoundShots

Composer

810 Views

2 replies

0 likes

  • 810 Views
  • 2 replies
  • 0 likes

Hide song feature disappeared - Update

PlanPremiumCountryUKDeviceGoogle Pixel 3a XLOperating SystemAndroid v9.0 (Pie) My Question or Issue Hi there, Just following up my previous post on this subject. The hide song feature (launched in April 2020) is still missing and has been since last ...

Visitor

Plan Premium Country UK Device Google Pixel 3a XL Operating System Android v9.0 (Pie)   My Question or Issue   Hi there,    Just following up my previous post on this...

jesse-575

Regular

812 Views

1 replies

1 likes

Hide song feature
  • 812 Views
  • 1 replies
  • 1 likes

Discover weekly playlist problem

PlanPremiumCountry Russia Device(Samsung Galaxy note 9)Operating System(Android Oreo) My Question or IssueI use spotify for 2 weeks. I havent got discover weekly playlist.Is it normal?I check recomendation.There are 6 mixes, release radar and repeat ...

Casual Listener

  Plan Premium Country Russia   Device (Samsung Galaxy note 9) Operating System (Android Oreo)   My Question or Issue I use spotify for 2 weeks.  I havent got dis...

SoundShots

Composer

1382 Views

7 replies

0 likes

  • 1382 Views
  • 7 replies
  • 0 likes

Problems with searching album

PlanPremiumCountryGermanyDevice(Huawei Mobile, Samsung Tablet)Operating System(Android ) My Question or IssueSearching or loading albums takes an extremely long time. For example, after I have selected an artist and then want to view all of his album...

Visitor

Plan Premium Country Germany Device (Huawei Mobile, Samsung Tablet) Operating System (Android )   My Question or Issue Searching or loading albums takes an extremely long time. For exa...

jesu2323

Casual Listener

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

I don't have the lyrics option

I think there is something with my account, I already update the app. My sister has the same device and she have the lyrics. Help please PlanPremiumCountryPeru DeviceHuawei Psmart 2018Operating SystemAndroid 9 My Question or Issue

Visitor

I think there is something with my account, I already update the app. My sister has the same device and she have the lyrics. Help please 😞 Plan Premium Country Peru  Device Huawei Psmart ...

Billy-J

Spotify Star

602 Views

1 replies

1 likes

lyrics
  • 602 Views
  • 1 replies
  • 1 likes

Adding liked songs from PC to android

PlanPremiumCountryCroatiaDevice(Xiaomi Mi Redmi Note 8T)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAight here is my question, i got on my PC Spotify app and i store all my music under Liked Music. For some reason i ca...

Newbie

Plan Premium Country Croatia Device (Xiaomi Mi Redmi Note 8T) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Aight here is my question, i got on m...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Spotify app starts automatically in my car

Yes, that is a known issue.I have searched several forums, but no answer is to be found.Every time I start my car, my phone connects to the car system by bluetooth. I have to use that for mobile calls when I drive.But I usually never use Spotify when...

Casual Listener

Yes, that is a known issue. I have searched several forums, but no answer is to be found. Every time I start my car, my phone connects to the car system by bluetooth. I have to use that for mobil...

assar_se

Casual Listener

873 Views

2 replies

1 likes

  • 873 Views
  • 2 replies
  • 1 likes

Superuser Contribution Skipping/Stuttering/Speeding Up of Songs on Bluetooth

PlanPremiumCountryIrelandDeviceXiaomi Redmi Note 8TOperating SystemAndroid 11/MIUI 11 My Question or IssueAnytime I play a song on Spotify it Glitches/Stutters then speeds the song up until I skip the song . This only happens on Spotify. I have tried...

Visitor

  Plan Premium Country Ireland Device Xiaomi Redmi Note 8T Operating System Android 11/MIUI 11   My Question or Issue Anytime I play a song on Spotify it Glitches/Stutters then s...

Peter

Spotify Legend

4419 Views

1 replies

0 likes

  • 4419 Views
  • 1 replies
  • 0 likes

Canẗ play offline Songs

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy A7Operating SystemAndroid 10 Hey I have the problem, if I download songs or an Album soon if I am offline the songs vanish from the app. When I'm back online the downloaded Songs are there again. I de...

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy A7 Operating System Android 10   Hey 🙂 I have the problem, if I download songs or an Album soon if I am offline the songs vanish...

Douchiest_Cabin

Community Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

When switching a track, the sound in bluetooth headphones disappears

PlanPremiumCountryRussiaDeviceXiaomi Mi A3Operating systemAndroid 10 My question or problemThe problem occurs when navigating the playlist: switching track, pause / play. The sound is heard for a second and immediately dies down. Headphones: Sennheis...

Visitor

Plan Premium Country Russia Device Xiaomi Mi A3 Operating system Android 10   My question or problem The problem occurs when navigating the playlist: switching track, pause / play. The...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Solved!! My Spotify Won't Open Any Song or Album List

PlanFree/Country Device( Samsung Galaxy 10)Operating System(Android) My Question or IssueI've noticed that for some people, their attempted opening of artists or playlists are met with black screens and freezing, for me on the other hand, I am able t...

Casual Listener

Plan Free/ Country   Device ( Samsung Galaxy 10) Operating System (Android)   My Question or Issue I've noticed that for some people, their attempted opening of artists or playlis...

Emilia_8

Community Legend

4324 Views

6 replies

1 likes

  • 4324 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify 8.5.68.904 not launching on Pixel Android 10

PlanPremiumCountryUnited KingdomDevicePixel 1Operating SystemAndroid 10 My Question or IssueThis started today. When I launch the app, I get the logo and a couple seconds later it goes back to my home screen, and the app never starts. I tried reinsta...

Newbie

Plan Premium Country United Kingdom Device Pixel 1 Operating System Android 10   My Question or Issue This started today. When I launch the app, I get the logo and a couple seconds lat...

Ivan

Spotify Legend

1180 Views

1 replies

0 likes

Android 10
Crash
Crash Android
Crash launch
  • 1180 Views
  • 1 replies
  • 0 likes

[Android][Connect] Spotify not consistently recognizing Roku 3 in Android app

In the past I would be able to listen to music by turning Spotify on my Roku 3 from another room through the app on my phone. I could also do this with other devices in my home. It was very convenient. With the most recent update the app seems to hav...

Visitor

In the past I would be able to listen to music by turning Spotify on my Roku 3 from another room through the app on my phone. I could also do this with other devices in my home. It was very convenien...

377 Views

0 replies

0 likes

Android
Connect
  • 377 Views
  • 0 replies
  • 0 likes

Completely unable to use my wifi speakers with downloaded music

I have tried with both my sonos speakers and google home which usually both let me connect and play music very easily, but with downloaded local files it is undoable. The songs play just fine over my phone speakers or headphones, so it feels really w...

Casual Listener

I have tried with both my sonos speakers and google home which usually both let me connect and play music very easily, but with downloaded local files it is undoable. The songs play just fine over my...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Offline mode isn't working

PlanPremiumCountryUKDeviceMoto G5 PlusOperating SystemAndroid (8.1.0) My Question or IssueMy Spotify app won't play downloaded albums when placed in offline mode. It will play downloaded playlists - just not albums. I get a 'Something went wrong - ha...

Regular

Plan Premium Country UK Device Moto G5 Plus Operating System Android (8.1.0)    My Question or Issue My Spotify app won't play downloaded albums when placed in offline mode. It wi...

Sam1980

Regular

936 Views

2 replies

0 likes

  • 936 Views
  • 2 replies
  • 0 likes

Spotify Custom Playlists don't have Shuffle/Repeat Buttons

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or IssueThis is more of a suggestion/complaint rather than a bug, but any playlists created for me by Spotify (Discover Weekly and Release Radar which I use ...

Visitor

Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue This is more of a suggestion/complaint rather than a bug, but any playlis...

575 Views

0 replies

1 likes

  • 575 Views
  • 0 replies
  • 1 likes

Retrieving podcast episode's is slow

PlanPremiumCountryUkDeviceSamsung galaxy s7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe query to retrieve podcast episodes is really slow (takes 30+ seconds for me). Steps to reproduce:Click "Your Library" on bottom...

Newbie

Plan Premium Country Uk Device Samsung galaxy s7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The query to retrieve podcast episodes is really s...

beardybrewer

Casual Listener

2225 Views

2 replies

2 likes

  • 2225 Views
  • 2 replies
  • 2 likes

Solved!! Cannot see or like individual songs in a album.

When I am trying to open an album to like individual songs, the app does not allow me to do so. I try clicking the "see more" button, but I cannot see the individual songs. This has been happening for a week now and nobody has contacted me or helped ...

Regular

When I am trying to open an album to like individual songs, the app does not allow me to do so. I try clicking the "see more" button, but I cannot see the individual songs. This has been happening fo...

faizy1

Newbie

9275 Views

14 replies

0 likes

Android
  • 9275 Views
  • 14 replies
  • 0 likes