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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118768 Views

27 replies

4 likes

  • 118768 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239552 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239552 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600410 Views

79 replies

3 likes

  • 600410 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492895 Views

581 replies

42 likes

Account
Free
  • 492895 Views
  • 581 replies
  • 42 likes

Songs skipping to next and restarting

PlanPremiumCountryUSADevicePixel 4Operating SystemAndroid My Question or IssueSongs are randomly cut short and Spotify skips ahead to the next song. It's been happening since I've tried to listen to folklore several days ago. Songs play for maybe a m...

Visitor

  Plan Premium Country USA Device Pixel 4 Operating System Android   My Question or Issue Songs are randomly cut short and Spotify skips ahead to the next song. It's been happeni...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Added New Album to Playlist, Won't Shuffle?

PlanPremiumCountryUSADeviceSamsung Galaxy S9 My Question or IssueAfter the new Taylor Swift album "folklore" was released, I added it to my master playlist of all her albums. I shuffled it the other day, started listening, and realized after several ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S9     My Question or Issue After the new Taylor Swift album "folklore" was released, I added it to my master playlist of all her alb...

GreenDragonGirl

Casual Listener

755 Views

2 replies

1 likes

  • 755 Views
  • 2 replies
  • 1 likes

Samsung A7 2018 not playing through Bluetooth

PlanPremiumCountryUkDeviceSamsung A7 2018Operating SystemAndroid My Question or IssueNo matter how many thinhs I try, spotify will only play through my phones speakers and not a bluetooth device. When you change the volume it shows both the phone vol...

Visitor

Plan Premium Country Uk Device Samsung A7 2018 Operating System Android   My Question or Issue No matter how many thinhs I try, spotify will only play through my phones speakers and no...

Cherie1

Casual Listener

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

Spotify keeps playing over mobile data

PlanFree/PremiumCountry Device(Samsung Galaxy S10)Operating System(Android 10) My Question or IssueI do not have unlimited data, therefore I very strictly control the functions of my phone (ie only listening to downloaded podcasts when not connected ...

Music Fan

Plan Free/Premium Country   Device (Samsung Galaxy S10) Operating System (Android 10)   My Question or Issue I do not have unlimited data, therefore I very strictly control the fu...

HellsBells24

Music Fan

2028 Views

9 replies

0 likes

autoplay
  • 2028 Views
  • 9 replies
  • 0 likes

Superuser Contribution App crashes when i try accessing my liked music

PlanPremiumCountryCanadaDevice(Samsung note 8Operating System(Android My Question or IssueTwo days ago i opened my app to see that my liked music icon wasnt in my library, which i then found on my home page. Once i clicked it the app would go blank a...

Casual Listener

Plan Premium Country Canada Device (Samsung note 8 Operating System (Android    My Question or Issue Two days ago i opened my app to see that my liked music icon wasnt in my libra...

TNKY

Casual Listener

1758 Views

2 replies

0 likes

  • 1758 Views
  • 2 replies
  • 0 likes

Superuser Contribution I don't have queue button instead of it I have share button

I opened spotify and I couldn't find the queue button.PlanPremiumCountry Operating System Android Oreo, My Question or Issue

Visitor

I opened spotify and I couldn't find the queue button. Plan Premium Country   Operating System  Android Oreo,    My Question or Issue  

scotttt

Visitor

2248 Views

3 replies

1 likes

  • 2248 Views
  • 3 replies
  • 1 likes

Superuser Contribution Group Session No Sound

PlanPremiumCountryUKDevice Samsung Galaxy 9 Operating System( Android 9 My Question or IssueWhen using the group session feature with my friends the host can only hear sound where as I can't, they are using iOS and are using the feature to connect mu...

Visitor

  Plan Premium Country UK Device  Samsung Galaxy 9  Operating System ( Android 9   My Question or Issue When using the group session feature with my friends the host ca...

Ivan

Spotify Legend

32163 Views

8 replies

12 likes

bug
Group Session
no sound
  • 32163 Views
  • 8 replies
  • 12 likes

Superuser Contribution Tracklist pauses when playing on Samsung Galaxy Core Prime

PlanPremiumCountryUKDeviceGalaxy Core PrimeOperating SystemAndroid 5.1.1 My Question or IssueI have an issue when I try to play any tracklist on my Samsug Galaxy Core Prime and I wonder if anyone has a solution? About 2 or 3 songs into playing the tr...

Casual Listener

Plan Premium Country UK Device Galaxy Core Prime Operating System Android 5.1.1   My Question or Issue I have an issue when I try to play any tracklist on my Samsug Galaxy Core Prime a...

Mr73

Casual Listener

744 Views

2 replies

0 likes

  • 744 Views
  • 2 replies
  • 0 likes

Can't login "You are offline" error

Plan: now Free (was Premium)Country: Czech RepublicDevice: Mi 9 SEOperating System: Android 10 (MIUI Global 11.0.6 stable) === Hi guys, i need your help to solve this please. I tried clearing cache/all data from app, several reboots, then reinstalled...

Regular

Plan: now Free (was Premium) Country: Czech Republic Device: Mi 9 SE Operating System: Android 10 (MIUI Global 11.0.6 stable)  ===   Hi guys, i need your help to solve this pleas...

sira_spota

Regular

1417 Views

1 replies

2 likes

  • 1417 Views
  • 1 replies
  • 2 likes

Superuser Contribution Streaming Counts should be available on Android like they are with iOS

PlanPremiumCountryUSADeviceLG G6Operating SystemAndroid 10 My Question or IssueAll of my friends who have iOS are able to see streaming counts via their apps, the counts are also on the badly designed desktop program for Windows 10. But I primarily u...

Casual Listener

Plan Premium Country USA Device LG G6 Operating System Android 10   My Question or Issue All of my friends who have iOS are able to see streaming counts via their apps, the counts are ...

Petya

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

My Spotify Is Broken (& It Might Be Breaking My SD Card, As Well)

PlanPremiumCountrySouth AfricaDeviceSamsung A5Operating SystemAndroid OreoStorageSD Card (64GB)Number Of Songs Currently In Library (Liked Songs)4,138Spotify App Version8.5.68.904 My IssueIt started with little things.For examples,Songs would stop pl...

Newbie

Plan Premium Country South Africa Device Samsung A5 Operating System Android Oreo Storage SD Card (64GB) Number Of Songs Currently In Library (Liked Songs) 4,138 Spotify App Version 8.5....

551 Views

0 replies

1 likes

  • 551 Views
  • 0 replies
  • 1 likes

Superuser Contribution Liked song playlist disappeared with all songs

PlanFree/PremiumCountry DeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWent onto my Spotify and all my liked songs are gone even the file that holds them. When I look up a song I had on that playlist...

Newbie

Plan Free/Premium Country   Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Went onto my Spotify and all my liked song...

Petya

Community Legend

922 Views

3 replies

0 likes

  • 922 Views
  • 3 replies
  • 0 likes

My Albums are gone after new app update

After the update I went into Spotify and all my albums were not listed there anymore. It seems they are still downloaded but hard to find. I will attach a screenshot of the albums tab now in my Spotify. PlanPremium CountrySwedenDeviceSonyOperating Sy...

Visitor

After the update I went into Spotify and all my albums were not listed there anymore. It seems they are still downloaded but hard to find. I will attach a screenshot of the albums tab now in my Spoti...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

No reproducen la mayoría de las canciones

PlanPremiumCountryColombiaDeviceXiaomi redmi note 7Operating SystemAndroidMy Question or IssueNo me aparecen en gris, todas se ven perfectamente como si las pudiera reproducir como siempre, pero cuando selecciono la canción para escucharla (o cuando ...

Visitor

Plan Premium Country Colombia Device Xiaomi redmi note 7 Operating System Android My Question or Issue No me aparecen en gris, todas se ven perfectamente como si las pudiera reproducir como ...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Can´t skip just one song with bluetooth headphones

PlanPremiumCountryColombiaDeviceAsus Zenfone Max M1Operating SystemAndroid 8 My Question or IssueWhen i try to skip the current song with the controlls of my bluetooth headphones the next song also skips (If i am listening the first song and skip it,...

Visitor

Plan Premium Country Colombia Device Asus Zenfone Max M1 Operating System Android 8   My Question or Issue When i try to skip the current song with the controlls of my bluetooth headph...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Make spotify play in background after closing app via ||| button like deazer do.

Plan PremiumCountry Ukraine DeviceLenovo K5 Pro (android 9) Operating SystemAndroid 9 My Question or IssueWhen you close spotify app on Android 9 it's automatically unload from notification bar and player stop playing. So i forced to keep running dee...

Casual Listener

Plan Premium Country Ukraine   Device Lenovo K5 Pro (android  9)   Operating System Android 9   My Question or Issue When you close spotify app on Android 9 it's au...

ololosonforf

Casual Listener

2119 Views

1 replies

1 likes

  • 2119 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some albums can be only played on shuffle while i can choose specific song on others

PlanPremiumCountrySerbiaDeviceHuawei P30 LiteOperating SystemAndriod My Question or IssueWhy some albums can be played only on shuffle while i can choose specific song on others. I dont know whats causing the problem.

Visitor

Plan Premium Country Serbia Device Huawei P30 Lite Operating System Andriod   My Question or Issue Why some albums can be played only on shuffle while i can choose specific song on oth...

Petya

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Import Music not showing songs

PlanPremiumCountryAustralia DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or Issuewhen i tap "Import your music" on my phone app only 15 songs come up when i have over 200 on my phone. i have tried syncing with my computer and eve...

Visitor

Plan Premium Country Australia   Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue when i tap "Import your music" on my phone app only 15 songs co...

576 Views

0 replies

0 likes

  • 576 Views
  • 0 replies
  • 0 likes

Scroll bar absent in liked songs

PlanPremiumCountryUSDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueThe scroll bar in the Liked Songs is present when sorted by "Title" or "Recently added", but it is gone when sorted by "Artist" or "Album". It would be great if th...

Newbie

Plan Premium Country US Device Samsung Galaxy 9+ Operating System Android   My Question or Issue The scroll bar in the Liked Songs is present when sorted by "Title" or "Recently added"...

Sen_

Music Fan

877 Views

1 replies

1 likes

  • 877 Views
  • 1 replies
  • 1 likes

Remove shuffle button (#noshuffle)

Plan PremiumCountry Device(Paranoid) Android I never play songs in shuffle. (Mozarts KV41 in shuffle play? wth) How do i remove this silly "feature"

Music Fan

Plan Premium Country   Device (Paranoid) Android     I never play songs in shuffle. (Mozarts KV41 in shuffle play? wth) How do i remove this silly "feature"  

Sen_

Music Fan

662 Views

1 replies

1 likes

shuffle
  • 662 Views
  • 1 replies
  • 1 likes