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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6862 Views

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7 likes

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Solved!! Stranger tracks during album playing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryItalyDevice(Samsung Galaxy A50)Operating System(Android 9) My Question or IssueWhy when I choose to play an album doe...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Italy Device (Samsung Galaxy A50) Operating System (An...

ms7527

Visitor

592 Views

2 replies

1 likes

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A band that I was listening to stopped working

My Question or Issueyesterday A band that I was listening to literally from a few hours stopped working the band is powerwolf and I tried from a web player and it did not work it is not grayed out some songs are even downloaded but it stopped working...

Visitor

My Question or Issue yesterday A band that I was listening to literally from a few hours stopped working the band is powerwolf and I tried from a web player and it did not work it is not grayed...

311 Views

0 replies

0 likes

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Spotify chages music by himself

Hello there,I'm just a bit **bleep** off about this subject, i noticed that for a decent amount of time ago (maybe 2 or 3 months) spotify immediatly changes the song that i selected or the upcoming on the playlist for a random one, this happens maybe...

Visitor

Hello there, I'm just a bit **bleep** off about this subject, i noticed that for a decent amount of time ago (maybe 2 or 3 months) spotify immediatly changes the song that i selected or the upcoming...

Emilia_8

Community Legend

314 Views

1 replies

0 likes

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Superuser Contribution Problem listening to Songs 100+ on Jussi Adler-Olsen"Schändung"

Hi, Since yesterday I'm not able to listen to the Songs 100 and more from the album "Schändung" by Jussi Adler-Olsen. Songs 1-99 work great, but all others don't. Please fix this Bug, I'd like to hear the rest of this book

Visitor

Hi,  Since yesterday I'm not able to listen to the Songs 100 and more from the album "Schändung" by Jussi Adler-Olsen.   Songs 1-99 work great, but all others don't. Please fix this Bug,...

Xenia

Moderator

878 Views

5 replies

1 likes

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Solved!! Audiobook stops midbook

Plan PremiumCountry USA Device Samsung Note 9 & Windows 10 My Question or Issue: I am listening to an audiobook series over 10 books long on spotify. On book 9 half way through it just stops. It seems to be unable to see any file past 100. I've check...

Visitor

Plan Premium Country USA   Device Samsung Note 9 & Windows 10   My Question or Issue: I am listening to an audiobook series over 10 books long on spotify.  On book 9...

Jᴀᴄᴋ

Roadie

58 Views

1 replies

0 likes

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Some available songs stopped playing

PlanPremiumCountryEgypt DeviceHonor view 20 and tge web player on chromeOperating SystemAndroid 9 and windows 10 My Question or IssueA band that I was listening to litrally from a few hours stopped working the band is powerwolf and I tried from a web...

Visitor

Plan Premium Country Egypt  Device Honor view 20 and tge web player on chrome Operating System Android 9 and windows 10   My Question or Issue A band that I was listening to litra...

333 Views

0 replies

0 likes

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Playing random songs with autoplay turned off

PlanFreeCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid My Question or IssueI have autoplay disabled; however, after I finish listening to a podcast, a random song will start playing. This is particularly irritating when I am not connected to ...

Visitor

Plan Free Country USA Device Google Pixel 3a Operating System Android   My Question or Issue I have autoplay disabled; however, after I finish listening to a podcast, a random song wil...

423 Views

0 replies

1 likes

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Audiobook Error Screen

https://open.spotify.com/track/3H4v1zi6j70j9ybMY6qbq9?si=_9A5LBVKRMajChpDgg0F4wPlanPremium (Family)CountryUSA DeviceMoto Z2 forceOperating SystemAndroid 8.0.0 My Question or IssueI'm trying to listen through Frankenstein, but starting around track 88...

Newbie

https://open.spotify.com/track/3H4v1zi6j70j9ybMY6qbq9?si=_9A5LBVKRMajChpDgg0F4w Plan Premium (Family) Country USA   Device Moto Z2 force Operating System Android 8.0.0   My Quest...

376 Views

0 replies

0 likes

audiobook playback issue
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Superuser Contribution "Now playing" screen freezes but continues to play the playlist

PremiumUSA Samsung Galaxy S9+Android 10 Recently, about a month maybe, when I change the playlist or get in my car and connect via Bluetooh, the "now playing" screen will freeze on what I was listening to before changing the playlist or getting in th...

Casual Listener

Premium USA     Samsung Galaxy S9+ Android 10   Recently, about a month maybe, when I change the playlist or get in my car and connect via Bluetooh, the "now playing" scree...

Alex

Spotify Legend

18630 Views

20 replies

19 likes

"Now Playing"
Android
Freezing
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Solved!!Superuser Contribution Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

  Plan Premium Country Norway Device Samsung S9 Operating System Android 11   My Question or Issue Whenever a bluetooth device is connected to my phone, Spotify automatically sta...

JPM101

Visitor

141304 Views

116 replies

10 likes

Android
autoplay
bluetooth
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  • 10 likes

Repeat one mode resets when switching devices

PlanPremiumCountryTurkeyDeviceHuawei Honor 10Operating SystemAndroid 9App Version8.5.46.859 My Question or IssueWhen I switch from my phone to my Windows 10 PC, or other way, if I repeat one song it resets to "repeat all". I have to manually fix it e...

Newbie

Plan Premium Country Turkey Device Huawei Honor 10 Operating System Android 9 App Version 8.5.46.859     My Question or Issue When I switch from my phone to my Windows 10 PC, o...

261 Views

0 replies

0 likes

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Superuser Contribution Turn Wifi Speaker as standard device

Plan: PremiumCountry: GermanyDevice: Samsung Galaxy S10Operating System: Android My Question:"Hello everyone, I use my Heos by Denon WiFi speakers to play Spotify, but unfortunately every time I start the Spotify app again I have to switch the"availa...

Casual Listener

Plan: Premium Country: Germany Device: Samsung Galaxy S10 Operating System: Android   My Question: "Hello everyone, I use my Heos by Denon WiFi speakers to play Spoti...

Eni

Moderator

784 Views

2 replies

5 likes

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Superuser Contribution Spotify still pausing constantly

PlanPremiumCountryUSDeviceSamsung Galaxy 8 My Question or IssueI am constantly having an issue where Spotify pauses songs and podcasts at random on my phone. It has rendered the app useless on my phone. It doesn't matter if I am connected to WiFi or ...

Casual Listener

Plan Premium Country US Device Samsung Galaxy 8   My Question or Issue I am constantly having an issue where Spotify pauses songs and podcasts at random on my phone. It has rendered the ...

xjnm

Casual Listener

1557 Views

4 replies

2 likes

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Superuser Contribution Problem with live stream count

Hello i am from Greece have samsung s7 in the free plan and a macbook but in both devices i have problem with live stream count in the artist profile. I reinstalled the app and deleted data but still nothing. Can you check my account? Thanks! https:/...

Newbie

Hello i am from Greece have samsung s7 in the free plan and a macbook but in both devices i have problem with live stream count in the artist profile. I reinstalled the app and deleted data but still...

Ivan

Spotify Legend

769 Views

1 replies

0 likes

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Superuser Contribution Unable to find own playlist on own account

PlanFree/PremiumCountry LATVIA Device(Samsung Galaxy S7) My Question or IssueHi,I am unable to find my own playlist on my own account. I am able to view it when I search for it and it says the playlist is made by me also, but I can only 'preview' it ...

Visitor

Plan Free/Premium Country  LATVIA  Device (Samsung Galaxy S7)   My Question or Issue Hi, I am unable to find my own playlist on my own account. I am able to view it when I sea...

Ivan

Spotify Legend

276 Views

1 replies

0 likes

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One Single Song Will Not Download

PlanPremiumCountryUSADevicePixel 4 XLOperating SystemAndroid 10, February security patch I'd like to preface this by saying I have already exactly followed the steps outlined in the response to this post , as was suggested in this other post with a p...

Newbie

Plan Premium Country USA Device Pixel 4 XL Operating System Android 10, February security patch   I'd like to preface this by saying I have already exactly followed the steps ...

Jᴀᴄᴋ

Roadie

649 Views

1 replies

0 likes

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I can not use landscape mode on current playing with 1380x800 resolition lenovo m8 tablet.

PlanPremiumCountryTurkey Operating System(Android.) My Question or IssueI can not use Spotify landscape mode (attached page). I can use landscape mode other page of Spotify . Page turn itself to vertical when i choose curent song page. Lenovo m8 tabl...

Visitor

Plan Premium Country Turkey   Operating System (Android.)   My Question or Issue I can not use Spotify landscape mode (attached page). I can use landscape mode other page of Spot...

274 Views

0 replies

0 likes

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Launch Spotify while phone is locked Android

haven't a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day and it would be very convenient to be able to say...

Casual Listener

haven't a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the da...

564 Views

0 replies

0 likes

Android
Other
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Superuser Contribution No reaction by all icons on Android PX6 select music only via remote

Since the last Update it is not possible to select anything by the ap, it shows only the start screen I've tryed all except new install, it dosen't work. BUT you can select musik and all over remot with the ios app. Please help myPlanPremiumCountryGe...

Visitor

Since the last Update it is not possible to select anything by the ap, it shows only the start screen  I've tryed all except new install, it dosen't work. BUT you can select musik and all over ...

user-removed

Not applicable

571 Views

2 replies

0 likes

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Superuser Contribution Spotify is randomly closing/stopping tracks

Since two months now I'm having issues with Spotify on my Android. While playing music spotify keeps randomly muting/stopping tracks. However the play/pause button is on play. Sometimes the app closes and I have to restart it againl. I've noticed onc...

Casual Listener

Since two months now I'm having issues with Spotify on my Android. While playing music spotify keeps randomly muting/stopping tracks. However the play/pause button is on play. Sometimes the app close...

Alex

Spotify Legend

66100 Views

16 replies

13 likes

  • 66100 Views
  • 16 replies
  • 13 likes