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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396836 Views

547 replies

35 likes

Account
Free
  • 396836 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8477 Views

0 replies

7 likes

  • 8477 Views
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  • 7 likes

Solved!!Superuser Contribution Spotify App Resetting Every Night

PlanPremiumCountryIndia Device(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueSo I have recently started facing this problem after getting the premium subscription is that after downloading any songs the app automatically resets...

Regular

  Plan Premium Country India   Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue So I have recently started facing this problem after gettin...

Catalyst69

Regular

3917 Views

8 replies

0 likes

Android
app issue
problem
Resetting
  • 3917 Views
  • 8 replies
  • 0 likes

Why have you still not implemented BASIC functionality to play music stored on our phones?

I have music on my phone downloaded via bandcamp. I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me. There have been requests for this incredibly BASIC functio...

Casual Listener

I have music on my phone downloaded via bandcamp.  I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me.&n...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Some of my music keeps unsaving

So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving itself and I can't figure out why. I have an andrio...

Newbie

So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving ...

lunasleepwalks

Casual Listener

1447 Views

3 replies

2 likes

  • 1447 Views
  • 3 replies
  • 2 likes

Downloaded songs take space of 10GB

I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted some playlists, ticked off the download option on all ...

Visitor

I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted som...

dinomight

Spotify Star

5742 Views

1 replies

0 likes

downloaded songs
space
  • 5742 Views
  • 1 replies
  • 0 likes

My Local Files get grayed out after a few days. How do I stop this from happening??

I've seen this topic brought up before, but quite frankly it's infuriating that it keeps happening. My local music gets grayed out after time passes. The only way to fix this issue is to reinstall Spotify and redownload everything from my PC. I get t...

Regular

  I've seen this topic brought up before, but quite frankly it's infuriating that it keeps happening.   My local music gets grayed out after time passes.  The only way to fix this i...

408 Views

0 replies

1 likes

  • 408 Views
  • 0 replies
  • 1 likes

Songs keep skipping

PlanPremium CountryGermany Device(Redmi Note 9)Operating SystemMIUI Global 11.0.5 My Question or IssueToday I got my new Redmi Note 9. When I open Spotify and want to play a song it keeps skipping to the next song without playing one.

Casual Listener

Plan Premium   Country Germany   Device (Redmi Note 9) Operating System MIUI Global 11.0.5   My Question or Issue Today I got my new Redmi Note 9. When I open Spotify and w...

HeYol

Casual Listener

523 Views

1 replies

0 likes

Android
  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay

When using spotify on my android phone autoplay won't work. It doesnt matter if it's a playlist, album or just one song I have selected it doesn't then go to similar songs. It either repeats the album or just stops playing. I have reinstalled the app...

Visitor

When using spotify on my android phone autoplay won't work. It doesnt matter if it's a playlist, album or just one song I have selected it doesn't then go to similar songs. It either repeats the albu...

Xenia

Moderator

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

The app with the latest updates has slowed down

PlanFreeCountryItalyDeviceSamsung J5Operating SystemAndroid 9 My Question or IssueI noticed that the app has slowed down a lot with the latest updates, not so much the use in app but when you go to get it from the recent apps it takes a while to load...

Regular

Plan Free Country Italy Device Samsung J5 Operating System Android 9   My Question or Issue I noticed that the app has slowed down a lot with the latest updates, not so much the use in...

327 Views

0 replies

1 likes

  • 327 Views
  • 0 replies
  • 1 likes

Stop automatically playing on BT speakers

I searched for answers but only found people wanting their app to automatically play, but I want mine to stop. Whenever I'm near a recognized Bluetooth device my app resumes playing a podcast (and if there aren't any new downloads it picks a random o...

Casual Listener

I searched for answers but only found people wanting their app to automatically play, but I want mine to stop.  Whenever I'm near a recognized Bluetooth device my app resumes playing a podcast (...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Superuser Contribution issues with S10 while on 4G (no playback, search etc)

PlanFreeCountryGreeceDeviceSamsung Galaxy S10eOperating SystemAndroid Pie My Question or IssueI just started using spotify the last few days to check if its worth the premium. While i am on 4G songs very often dont play, and i have no results in sear...

Regular

  Plan Free Country Greece Device Samsung Galaxy S10e Operating System Android Pie   My Question or Issue I just started using spotify the last few days to check if its worth the...

vamarul

Regular

3855 Views

14 replies

1 likes

  • 3855 Views
  • 14 replies
  • 1 likes

spotify over rides my car audio

after i listen to anything on spotify, mostly podcasts. i hit pause and then close the app on my android phone. For some time, at least that day and often the next day, when i have my bluetooth as my source, it automatically starts replaying spotify....

Visitor

after i listen to anything on spotify, mostly podcasts. i hit pause and then close the app on my android phone. For some time, at least that day and often the next day, when i have my bluetooth as my...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

Spotify crashes and doesnt open anymore

PlanPremiumCountryBrasilDeviceXiaomi mi9TProOperating SystemMiui12 (but it was happening with miui11 too) For like a month now, spotify always crashes and doesnt open anymore after two uses (I open the app two times). To fix it, I have to erase all d...

Visitor

Plan Premium Country Brasil Device Xiaomi mi9TPro Operating System Miui12 (but it was happening with miui11 too)   For like a month now, spotify always crashes and doesnt open anymore a...

user-removed

Not applicable

832 Views

1 replies

0 likes

crashing
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Superuser Contribution Not able to play next track

PlanPremiumCountryIndiaDevicehonor 8cOperating SystemAndroid(8.1) My Question or IssueI am not able to play next track in android after latest update. It is working file in Desktop. The queue list is empty even after I turned on autoplay.

Casual Listener

  Plan Premium Country India Device honor 8c Operating System Android(8.1)   My Question or Issue I am not able to play next track in android after latest update. It is working f...

a4abhi

Casual Listener

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Superuser Contribution Warteschlange wurde entfernt

Wieso habt ihr die Warteschlange entfernt? Das war das nützlichste Feature bei Spotify! Wie will man nun seine Lieder in der Warteschlange checken? Als ob das weglassen dieses Feature, die App besser macht. Eher schlechter.Bitte wieder einfügen! Plan...

Casual Listener

Wieso habt ihr die Warteschlange entfernt? Das war das nützlichste Feature bei Spotify! Wie will man nun seine Lieder in der Warteschlange checken? Als ob das weglassen dieses Feature, die App besser...

YREEFBOI

Newbie

1718 Views

2 replies

2 likes

lieder
queue
schlaufe
warteschlange
  • 1718 Views
  • 2 replies
  • 2 likes

Superuser Contribution Music randomly pauses on Android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Xenia

Moderator

433 Views

1 replies

0 likes

Paused songs
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is the Android app extremely slow, when signal is bad?

PlanPremiumCountryGermanyDeviceLG G8S ThinQOperating SystemAndroid-Version: 9Kernel-Version: 4.14.83Software-Version: V10r-EEA-XX My Question or IssueI discovered, that the Spotify Android app (v 8.5.62.904) is extremely slow when the signal (LTE, 3G...

Casual Listener

Plan Premium Country Germany Device LG G8S ThinQ Operating System Android-Version: 9 Kernel-Version: 4.14.83 Software-Version: V10r-EEA-XX   My Question or Issue I discovered, that t...

andyledandy

Casual Listener

1265 Views

4 replies

1 likes

  • 1265 Views
  • 4 replies
  • 1 likes

Superuser Contribution Nothing loads except playlists on android phone

PlanPremiumCountryIreland DeviceHUAWEI P smart 2019Operating SystemAndroid 9 My Question or IssueThis has been an ongoing problem since last year, I deleted Spotify out of frustration when it still wasn't working after a few months even though I used...

Visitor

  Plan Premium Country Ireland  Device HUAWEI P smart 2019 Operating System Android 9   My Question or Issue This has been an ongoing problem since last year, I deleted Spot...

Xenia

Moderator

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
  • 0 likes

Mobile: STOP IT.

First off, mobile already shouldn't be DEFINITIVELY WORSE. You can't turn shuffle off, playlists automatically have songs added and, and the songs suggested are from artists and bands I have never once searched anything remotely close to. Oh wait, th...

Visitor

First off, mobile already shouldn't be DEFINITIVELY WORSE. You can't turn shuffle off, playlists automatically have songs added and, and the songs suggested are from artists and bands I have never on...

431 Views

0 replies

1 likes

Android
Subscription
  • 431 Views
  • 0 replies
  • 1 likes

Sleeptimer not working (Android)

Hi,I discovered there is a Sleeptimer in the Android App. But for me, it simply doesn't work. I set it to 30mins while listening to an Audiobook through my Spotify Connect Speaker (JBL Playlist). After a few minutes, I checked again and it said 23min...

Newbie

Hi, I discovered there is a Sleeptimer in the Android App. But for me, it simply doesn't work. I set it to 30mins while listening to an Audiobook through my Spotify Connect Speaker (JBL Playlist). A...

lumoslovegood

Newbie

2755 Views

3 replies

9 likes

  • 2755 Views
  • 3 replies
  • 9 likes

Why can't I see the new lyrics feature?

PlanPremiumCountryIndonesia DeviceSamsung A51Operating SystemAndroid Ver 10, One UI 2.1Spotify Ver.8.5.64.1046 My Question or IssueI am really sad that I am unable to see the new lyrcis feature, and I have even tried logging in my acc on my friend's ...

Visitor

Plan Premium Country Indonesia   Device Samsung A51 Operating System Android Ver 10, One UI 2.1 Spotify Ver. 8.5.64.1046   My Question or Issue I am really sad that I am unable...

Emilia_8

Community Legend

1013 Views

2 replies

0 likes

lyrics
  • 1013 Views
  • 2 replies
  • 0 likes