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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6863 Views

0 replies

7 likes

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Superuser Contribution No reaction by all icons on Android PX6 select music only via remote

Since the last Update it is not possible to select anything by the ap, it shows only the start screen I've tryed all except new install, it dosen't work. BUT you can select musik and all over remot with the ios app. Please help myPlanPremiumCountryGe...

Visitor

Since the last Update it is not possible to select anything by the ap, it shows only the start screen  I've tryed all except new install, it dosen't work. BUT you can select musik and all over ...

user-removed

Not applicable

571 Views

2 replies

0 likes

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Superuser Contribution Spotify is randomly closing/stopping tracks

Since two months now I'm having issues with Spotify on my Android. While playing music spotify keeps randomly muting/stopping tracks. However the play/pause button is on play. Sometimes the app closes and I have to restart it againl. I've noticed onc...

Casual Listener

Since two months now I'm having issues with Spotify on my Android. While playing music spotify keeps randomly muting/stopping tracks. However the play/pause button is on play. Sometimes the app close...

Alex

Spotify Legend

66100 Views

16 replies

13 likes

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  • 13 likes

Playlist from NFC tag

PlanPremiumCountryNetherlandsDeviceOneplus 7, Oneplus 6T, Samsung Galaxy Note 8Operating SystemAndroid 10 My Question or IssueHello everyone, I'm currently experiencing a problem, and have searched the web far and wide but haven't found an answer. Th...

Visitor

  Plan Premium Country Netherlands Device Oneplus 7, Oneplus 6T, Samsung Galaxy Note 8 Operating System Android 10   My Question or Issue Hello everyone,   I'm currently e...

Okiemute

Visitor

18002 Views

5 replies

3 likes

Help
mobileapplication
NFC
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Superuser Contribution Yet another reason Spotify is a terrible music service.

Downloaded songs gone, playlists not marked for download:I've read the Spotify Support response to this issue here:https://support.spotify.com/us/using_spotify/troubleshooting/listen-offline-troubleshooting/> Downloads unexpectedly removedTo put it s...

Music Fan

Downloaded songs gone, playlists not marked for download: I've read the Spotify Support response to this issue here: https://support.spotify.com/us/using_spotify/troubleshooting/listen-offline-trou...

EarHax

Music Fan

9887 Views

6 replies

13 likes

App Development
Downloaded music disappears
Offline Content
  • 9887 Views
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  • 13 likes

Superuser Contribution Android - Spotify show blank and empty screen, can't play any song

Hi.. My spotify show only blank and empty screen and I can't play any song because it just like I don't have any connection. Anw I tried to update, reinstall etc but I doesn't seem work PlanPremium

Casual Listener

Hi..  My spotify show only blank and empty screen and I can't play any song because it just like I don't have any connection.    Anw I tried to update, reinstall etc but I doesn't s...

Agungp14

Casual Listener

349 Views

2 replies

0 likes

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Bluetooth Controls dont work

PlanPremiumCountryGermanyDeviceOnePlus 5TOperating SystemAndroid 9 Pie My Question or IssueUsing Spotify and a car radio with bluetooth support, I cannot skip tracks or control spotify in any way.If I let the song play before I have a bluetooth conne...

Newbie

Plan Premium Country Germany Device OnePlus 5T Operating System Android 9 Pie   My Question or Issue Using Spotify and a car radio with bluetooth support, I cannot skip tracks or contr...

428 Views

0 replies

0 likes

Android
bluetooth
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Unable to download certain local files to Android - only when songs were removed?

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S9+Operating SystemAndroid 9 Pie My Question or IssueI have been attempting to download an album that I have saved as mp3s (Wilder Child of a Thousand Suns by Barely Blind) onto my phone ...

Visitor

Plan Premium Country United States of America Device Samsung Galaxy S9+ Operating System Android 9 Pie   My Question or Issue I have been attempting to download an album that I have sa...

390 Views

0 replies

0 likes

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Superuser Contribution View queue button disappeared

PlanPremiumCountryUSDeviceGoogle Pixel 3Operating SystemAndroid My Question or IssuePreviously to view my queue I would click on the currently playing banner on the bottom of the screen, then the three dots on the top right, and a button to view my q...

Regular

Plan Premium Country US Device Google Pixel 3 Operating System Android   My Question or Issue Previously to view my queue I would click on the currently playing banner on the bottom of...

bbchops

Casual Listener

14237 Views

5 replies

0 likes

button missing
queue
Queue Button
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My Alexa doesnt find my self maded Playlist

PlanPremiumCountryGermanyDeviceSamsung S9+Operating SystemAndroid Oreo My Question or IssueHi my name ist Thomas.I created a Playlist called "klausthomas"i want that alexa when i say "Alexa, READ"I created a Routine.First he dimm the light and then h...

Casual Listener

Plan Premium Country Germany Device Samsung S9+ Operating System Android Oreo   My Question or Issue Hi my name ist Thomas. I created a Playlist called "klausthomas" i want that alex...

510 Views

0 replies

0 likes

Alexa
Spotify
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Superuser Contribution Spotify Mobile App keeps crashing - Xiaomi Redmi S2

PlanPremiumDeviceXiaomi Redmi S2Operating SystemAndroid Oreo My Question or IssueMy Spotify app keep crashing. It plays for a bit and then consequently crashes after a while. I have already uninstalled and reinstalled the app and checked it has got a...

Casual Listener

Plan Premium Device Xiaomi Redmi S2 Operating System Android Oreo   My Question or Issue My Spotify app keep crashing. It plays for a bit and then consequently crashes after a while...

Ver

Spotify Legend

2886 Views

4 replies

0 likes

Android
mobile app
mobile app crashes
xiaomi redmi s2
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Superuser Contribution Shuffling since the update

I updated the app in Google Play yesterday and since then, I cannot shuffle my songs. Shuffles plays them in order. I am using a Pixel 3xl.

Visitor

I updated the app in Google Play yesterday and since then, I cannot shuffle my songs. Shuffles plays them in order. I am using a Pixel 3xl.    

Ivan

Spotify Legend

396 Views

1 replies

0 likes

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Superuser Contribution Not displaying current song, continues to play after disconnecting from bluetooth

Galaxy s10AndroidUsPremium So this started a while ago but I noticed after playing music in my truck that the songs that were playing weren't matching the display. Same on the phone. It gets stuck on one song but continues playing they playlist but n...

Casual Listener

Galaxy s10 Android Us Premium     So this started a while ago but I noticed after playing music in my truck that the songs that were playing weren't matching the display. Same on the ...

Susan_GP

Moderator

21675 Views

30 replies

16 likes

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  • 30 replies
  • 16 likes

How do i stop spotify from rearranging my playlist list based on activity?

PlanPremiumCountrySEDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueSpotify is changing the order of my playlists on my andriod phone based on what playlists I have currently been listening to. I have about... 50 lists at any given ti...

Newbie

  Plan Premium Country SE Device Samsung Galaxy Operating System Android   My Question or Issue Spotify is changing the order of my playlists on my andriod phone based on what pl...

pjyoung2013

Newbie

1957 Views

2 replies

1 likes

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  • 1 likes

Superuser Contribution Spotify automatically starts playing on phone

While connecting to a bluetooth speaker and using another app to play music(Pandora), Spotify starts up on its own and overtakes control of the speaker. Spotify is NOT loaded in the background. This also happens when I turn bluetooth on on the phone,...

Visitor

While connecting to a bluetooth speaker and using another app to play music(Pandora), Spotify starts up on its own and overtakes control of the speaker. Spotify is NOT loaded in the background. This ...

gggeek

Casual Listener

608 Views

2 replies

0 likes

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Superuser Contribution Storage to SD card on Android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey Folks,I have a relatively new Android phone and I want to transfer storage to the SD car...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

SlatanicS

Casual Listener

1446 Views

3 replies

0 likes

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Superuser Contribution Spotify Samsung Stratosphere Compatibility

Hi, I was wondering if Spotify is compatible with the Samsung Stratosphere I405 model. The phone runs Android v2.3 (Gingerbread).Here is a link to the phone:https://www.amazon.com/dp/B00AWVEFYY/ref=cm_sw_r_cp_api_i_17xuEbJ2XNT53

Visitor

Hi, I was wondering if Spotify is compatible with the Samsung Stratosphere I405 model. The phone runs Android v2.3 (Gingerbread). Here is a link to the phone: https://www.amazon.com/dp/B00AWVEFYY/r...

Ivan

Spotify Legend

537 Views

1 replies

0 likes

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Can't Play Laptop Local Files On Android

For the past week or so I've been trying to sync my local play files to my phone so I can listen to them wherever and it just refuses to work. Whenever I go to download my playlist of local files, it just says 'waiting to download' and stays that way...

Music Fan

For the past week or so I've been trying to sync my local play files to my phone so I can listen to them wherever and it just refuses to work. Whenever I go to download my playlist of local files, it...

439 Views

0 replies

0 likes

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Certain song cards "Blacked Out" on Samsung GAP

Premium for studentsCountry: US DeviceSamsung Galaxy Amp PrimeOperating SystemAndroid 7.1.1 My Question or IssueWhen certain songs are played, a portion of the song card is "blacked out", which varies between songs with no clear pattern. I would gues...

Visitor

Premium for students Country: US   Device Samsung Galaxy Amp Prime Operating System Android 7.1.1   My Question or Issue When certain songs are played, a portion of the song card i...

253 Views

0 replies

0 likes

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Android TV Login Failed

PlanPremiumCountryJapan DeviceAndroid TVOperating SystemAndroid My Question or IssueHi, I use com.spotify.tv.android on my Android TV. From yesterday, I can't login it. When I click login button do nothing, and no error message on login page. I'm a A...

Casual Listener

Plan Premium Country Japan   Device Android TV Operating System Android   My Question or Issue Hi, I use com.spotify.tv.android on my Android TV.  From yesterday,...

teitoujp

Casual Listener

1633 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Superuser Contribution Spotify Shuffle is THE WORST

I just want to know why I'm listening to nothing but Panic at the Disco on a playlist that has other artists. Why am I listening to 30% of my playlist 90% of the time?

Casual Listener

I just want to know why I'm listening to nothing but Panic at the Disco on a playlist that has other artists. Why am I listening to 30% of my playlist 90% of the time?  

FitzA

Casual Listener

926 Views

2 replies

2 likes

  • 926 Views
  • 2 replies
  • 2 likes