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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376870 Views

541 replies

34 likes

Account
Free
  • 376870 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7637 Views

0 replies

7 likes

  • 7637 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Autoplay won't work

PlanPremiumCountryBrazilDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueAutoplay won't work anymore. I've tried to restart the device, reinstall the app, turn the feature on and off, use it on WiFi and data, but nothing worked.Alread...

Casual Listener

Plan Premium Country Brazil Device Xiaomi Mi A3 Operating System Android 10   My Question or Issue Autoplay won't work anymore. I've tried to restart the device, reinstall the app, tur...

Ivan

Spotify Legend

1495 Views

2 replies

1 likes

  • 1495 Views
  • 2 replies
  • 1 likes

Superuser Contribution Autoplay do not work properly

PlanPremiumCountryBrazilDevice(Moto G6 plus limited editon)Operating System(Android 9) My Question or IssueI've noticed a few weeks ago that autoplay function is no working. Already read a few topics and did all mentioned procedures such as (clear ca...

Visitor

Plan Premium Country Brazil Device (Moto G6 plus limited editon) Operating System (Android 9)   My Question or Issue I've noticed a few weeks ago that autoplay function is no working. ...

Ivan

Spotify Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Spotify Stations causes constant UI crashes on Android 11 Beta

PlanPremium CountryUSA DevicePixel 3 XL Operating SystemAndroid 11 Beta My Question or IssueSpotify Stations causes constant Android system UI crashes under certain conditions, detailed below. With the "Media resumption" system option enabled under D...

Casual Listener

Plan Premium   Country USA   Device Pixel 3 XL   Operating System Android 11 Beta   My Question or Issue Spotify Stations causes constant Android system UI crashes ...

595 Views

0 replies

0 likes

Android
stations
  • 595 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't let me set my storage to the SD card

PlanPremiumCountryMexicoDeviceSamsung Galaxy S7 Edge Operating SystemAndroid lollipop My Question or IssueMy device suddenly deleted all my downloaded music, everything I had. Then when I tried downloading again it set the storage to the internal spa...

Visitor

Plan Premium Country Mexico Device Samsung Galaxy S7 Edge  Operating System Android lollipop   My Question or Issue My device suddenly deleted all my downloaded music, everything ...

AstralSerpent

Newbie

6603 Views

2 replies

0 likes

  • 6603 Views
  • 2 replies
  • 0 likes

Galaxy Watch won't download all the songs in my playlist

PremiumCountrySingaporeDeviceSamsung Galaxy Watch My Question or IssueWhen I attempt to download a playlist to my galaxy watch, it cannot download all the songs in my playlist. About half get downloaded, the other half fails with a cloud and a cross ...

Music Fan

Premium Country Singapore Device Samsung Galaxy Watch   My Question or Issue When I attempt to download a playlist to my galaxy watch, it cannot download all the songs in my playlist. Abo...

luismasters

Casual Listener

9953 Views

14 replies

16 likes

  • 9953 Views
  • 14 replies
  • 16 likes

The spotify control bar disappears from my notifications when I pause my music.

PlanPremiumCountryNetherlandsDeviceOneplus 6Operating SystemAndroid 9.0 (Pie)My Question or IssueMy phone is a Oneplus 6. As I said already when I pause the music either using the in-app controls or the controls on the Spotify control bar in my notif...

Casual Listener

Plan Premium Country Netherlands Device Oneplus 6 Operating System Android 9.0 (Pie) My Question or Issue My phone is a Oneplus 6. As I said already when I pause the music either using the i...

sepvdspiegel

Casual Listener

1330 Views

2 replies

0 likes

  • 1330 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline playlist are not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Roadie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

thai2000

Roadie

957 Views

4 replies

0 likes

  • 957 Views
  • 4 replies
  • 0 likes

War on Drugs plays on desktop but not on mobile

PlanPremiumCountryUSADeviceSamsung G7 and Windows PC 64Operating SystemAndroid, Windows 10 My Question or IssueI'm trying to play band War on Drugs on my Galaxy 7 and no War on Drugs songs will play. On my Windows 10 desktop with Spotify, plays fine....

Regular

Plan Premium Country USA Device Samsung G7 and Windows PC 64 Operating System Android, Windows 10   My Question or Issue I'm trying to play band War on Drugs on my Galaxy 7 and no War ...

315 Views

0 replies

0 likes

Android
  • 315 Views
  • 0 replies
  • 0 likes

Slowing down phone

Hi there,Basically when i have spotify on my phone (Moto G 3rd Gen 1GB Ram 8GB Storage) my phone literally slows so much i can barely use it. Its absolutely awful. Once spotify is uninstalled my phone works fine and its fast again. Any ideas on how i...

Regular

Hi there, Basically when i have spotify on my phone (Moto G 3rd Gen 1GB Ram 8GB Storage) my phone literally slows so much i can barely use it. Its absolutely awful. Once spotify is uninstalled my ...

lamka02sk

Visitor

2637 Views

6 replies

0 likes

  • 2637 Views
  • 6 replies
  • 0 likes

Cant download

Im premiumSuddently, the soptify on my android doesnt download I have wifi,space,etc. Last week was working fine, and now it stopped. I have the same problem on both my androids...

Casual Listener

Im premium Suddently, the soptify on my android doesnt download   I have wifi,space,etc. Last week was working fine, and now it stopped. I have the same problem on both my androids...  ...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Spotify on Android Auto

For a while I can't use Spotify on Android Auto, it says that's offline and only show offline library. In Android Auto I use internet in apps like GMap PlanPremiumCountryBrazil DeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,...

Casual Listener

For a while I can't use Spotify on Android Auto, it says that's offline and only show offline library. In Android Auto I use internet in apps like GMap   Plan Premium Country Brazil  ...

julioffigueired

Casual Listener

691 Views

1 replies

0 likes

android auto
  • 691 Views
  • 1 replies
  • 0 likes

Autoplay not working on two phones

Two phones:Huawei p30 pro emui 10.0. 0.195Samsung galaxy s7 android 10 G930FXXS8ETC1Spotify version 8.5.64.1046 I'm using Spotify on both phones and autoplay isn't working on either. I play a song from the search but at the end it doesn't play simila...

Visitor

Two phones: Huawei p30 pro emui 10.0. 0.195 Samsung galaxy s7 android 10 G930FXXS8ETC1 Spotify version 8.5.64.1046   I'm using Spotify on both phones and autoplay isn't working on either. I...

Emilia_8

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Direct with podcasts

I use Spotify Premium family on my android phone. In addition I have a Yamaha musiccast speaker and app. For songs the Spotify direct option with available devices it works perfectly. But not for podcasts. Those I have to use bluetooth. Does anyone k...

Visitor

I use Spotify Premium family on my android phone. In addition I have a Yamaha musiccast speaker and app. For songs the Spotify direct option with available devices it works perfectly. But not for pod...

Elena

Moderator

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Login through Android App

PlanFreeCountryIndiaDeviceOnePlus 7Operating SystemAndroid 10 My Question or IssueI am able to login into my Spotify account through the Webpage, but i am unable to login from my Spotify App on my mobile.Tried logging in using Email ID and Username. ...

Casual Listener

Plan Free Country India Device OnePlus 7 Operating System Android 10   My Question or Issue I am able to login into my Spotify account through the Webpage, but i am unable to login fro...

Ivan

Spotify Legend

1112 Views

5 replies

0 likes

  • 1112 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android spotify delaying downloading music offline

PlanPremiumCountrySouth Africa Device(Huawei Y7 2019)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify won't download music offline properly and sometimes it delays opening music offline

Visitor

  Plan Premium Country South Africa  Device (Huawei Y7 2019) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spotify won't download m...

Elena

Moderator

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution New android update removes feature??

My app automatically updated (I presume), and the update removes a feature I loved. I'm on Android, and there used to be a little lightning bolt in the top right hand corner on my screen, just to the left of the settings cog. When the button was push...

Casual Listener

My app automatically updated (I presume), and the update removes a feature I loved. I'm on Android, and there used to be a little lightning bolt in the top right hand corner on my screen, just to the...

Katerina

Spotify Legend

1349 Views

4 replies

2 likes

Android
feed
Update
  • 1349 Views
  • 4 replies
  • 2 likes

Blocking songs in Daily Mix now only temporarily skips it - comes back the next day

Some change was recently made that changes the way blocking works in the Daily Mixes. It looks like the ability to block (skip) specific songs in a shared playlist was finally added, so your device will skip over songs in a public playlist, but the p...

Gig Goer

Some change was recently made that changes the way blocking works in the Daily Mixes. It looks like the ability to block (skip) specific songs in a shared playlist was finally added, so your device w...

1009 Views

0 replies

0 likes

Android
Playlists
  • 1009 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't get any music to play

PlanFree/PremiumCountryPreviously USA, currently JapanDeviceNook & Galaxy J3 VOperating SystemNo idea My Question or IssueI was playing music with no problem and then randomly it stopped playing & no matter what I do it won't play any music, not even...

Visitor

Plan Free/Premium Country Previously USA, currently Japan Device Nook & Galaxy J3 V Operating System No idea   My Question or Issue I was playing music with no problem and then ran...

Elena

Moderator

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution "no internet connection available" Error

error message "no internet conection available" when using wifi. I have no problems connecting with my mobile internet.Only happens when connecting to Wifi. PlanPremiumCountryPhilippines DeviceOppo F5Operating SystemAndroid My Question or Issueerror ...

Visitor

error message "no internet conection available" when using wifi. I have no problems connecting with my mobile internet.Only happens when connecting to Wifi.  Plan Premium Country Philippines...

Elena

Moderator

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes