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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203126 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203126 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548135 Views

78 replies

3 likes

  • 548135 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455819 Views

571 replies

38 likes

Account
Free
  • 455819 Views
  • 571 replies
  • 38 likes

Superuser Contribution Losing streams and plays not increasing

Hello,So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and the plays weren't increasing throughout the day. At on...

Casual Listener

Hello, So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and t...

Ivan

Spotify Legend

1642 Views

1 replies

0 likes

  • 1642 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Saved albums not working

PlanPremiumCountryUKDeviceGoogle PixelOperating SystemAndroid 9 (P) My Question or IssueSaved albums is no longer working for me on the Android app. I just get the constantly spinning green circle. Saved songs and artists still works. Also saved albu...

Music Fan

Plan Premium Country UK Device Google Pixel Operating System Android 9 (P)   My Question or Issue Saved albums is no longer working for me on the Android app. I just get the constantly...

Xenia

Spotify Legend

13539 Views

54 replies

13 likes

  • 13539 Views
  • 54 replies
  • 13 likes

Superuser Contribution Can't save a song code.

Every time I tap the song code to enlarge it so I can save it the menu closes instead.

Newbie

Every time I tap the song code to enlarge it so I can save it the menu closes instead.

Xenia

Spotify Legend

1432 Views

2 replies

0 likes

  • 1432 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Image

I've seen various posts claiming that you can change the cover image of a playlist and talking about the Spotify Rock Star program, but none specify how to do it. My question is: Can you change the cover image of a playlist, either through the Chrome...

Casual Listener

I've seen various posts claiming that you can change the cover image of a playlist and talking about the Spotify Rock Star program, but none specify how to do it. My question is: Can you change the c...

Xenia

Spotify Legend

38585 Views

6 replies

1 likes

  • 38585 Views
  • 6 replies
  • 1 likes

Why cant I view an artists album? When I click on the "and more" text it does nothing.

PlanFreeCountryU.S.Device(Samsung Galaxy a10eOperating SystemAndroid My Question or IssueWhen I click on the "and more" text on the artists page or albums it does absolutely nothing and will not let me see the songs on the playlist. It only happens f...

Casual Listener

  Plan Free Country U.S. Device (Samsung Galaxy a10e Operating System Android   My Question or Issue When I click on the "and more" text on the artists page or albums it does abs...

Emilia_8

Community Legend

1279 Views

1 replies

0 likes

  • 1279 Views
  • 1 replies
  • 0 likes

i can't use lyrics on my account

PlanPremiumCountryArgentina DeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or Issuei can't see any song's lyrics, im a premium user, all the members of my family can use this function, and they use older devices. My question is, how c...

Visitor

Plan Premium Country Argentina  Device Samsung Galaxy A51 Operating System Android 10   My Question or Issue i can't see any song's lyrics, im a premium user, all the members of m...

Billy-J

Spotify Star

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

SD card storage settings + content lost

Me again (see this post), still having a lot of problems with Spotify and the SD card: nothing is solved and I still lost regularly the SD card storage. It is absolutely not usable! But now I have a few more information:- I know why the "storage" ent...

Casual Listener

Me again (see this post), still having a lot of problems with Spotify and the SD card: nothing is solved and I still lost regularly the SD card storage. It is absolutely not usable!   But now ...

leonscorrea

Newbie

1195 Views

2 replies

1 likes

Android
  • 1195 Views
  • 2 replies
  • 1 likes

Spotify disappears when I hit pause

Plan: Student/PremiumCountry: United StatesDevice: Samsung Galaxy s10+Operating System: Android 10 My Question or Issue:Spotify disappears from my navigation bar when I hit pause. If I want to restart my music, I have to switch over to the app to con...

Visitor

Plan: Student/Premium Country: United States Device: Samsung Galaxy s10+ Operating System: Android 10   My Question or Issue: Spotify disappears from my navigation bar when ...

4dprinting

Visitor

1167 Views

1 replies

1 likes

disappears
Navigation bar
pause
  • 1167 Views
  • 1 replies
  • 1 likes

Solved!! No full album art on lockscreen

PlanPremiumDeviceHuawei P10 LiteOperating SystemAndroid 8.0.0 (EMUI 8.0.0) My Question or IssueOn my phone, when I am listening to music, all it does is give me a small rectangle from which to control play/pause, next song, previous song, etc.However...

Newbie

Plan Premium Device Huawei P10 Lite Operating System Android 8.0.0 (EMUI 8.0.0)   My Question or Issue On my phone, when I am listening to music, all it does is give me a small rectangle...

Dmg401

Visitor

3800 Views

2 replies

0 likes

  • 3800 Views
  • 2 replies
  • 0 likes

Add back "recently played" sort option for Albums

PlanPremiumDeviceOneplus 6Operating SystemAndroid 9 My Question or IssueBefore the previous update, it was possible to sort albums by "recently played". However, with the current update, it is only possible to sort by "Title", "Artist", and "Recently...

Casual Listener

Plan Premium Device Oneplus 6 Operating System Android 9   My Question or Issue Before the previous update, it was possible to sort albums by "recently played". However, with the current...

gkirczen

Visitor

841 Views

1 replies

21 likes

  • 841 Views
  • 1 replies
  • 21 likes

Superuser Contribution Spotify Creashes when Modifying Play Next Queue

PlanPremiumCountryUSA DeviceSamsung Galaxy 9+Operating SystemASpotify Version8.5.66.1002My Question or IssueApplication crashes during modification of the playlist.1. Start playing any playlist2. Click "Song List" to switch to displaying each song in...

Newbie

Plan Premium Country USA   Device Samsung Galaxy 9+ Operating System A Spotify Version 8.5.66.1002 My Question or Issue Application crashes during modification of the playlist. 1. S...

Ivan

Spotify Legend

646 Views

1 replies

0 likes

Play Next Queue Bug
  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs wont add i to playlist

PlanFree/PremiumCountry DeviceOperating SystemAndroid My Question or IssueEvery time when i look up a song and wanna add it into my playlist it does nothing (wont add)How do i fix this

Visitor

Plan Free/Premium Country   Device Operating System Android   My Question or Issue Every time when i look up a song and wanna add it into my playlist it does nothing (wont add) Ho...

Ivan

Spotify Legend

681 Views

1 replies

1 likes

  • 681 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android] App doesn't work properly when accessing Artist Pierce Brown

PlanPremiumCountryGermany DeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueAs soon as I access the Artist page of Pierce Brown the app doesn't work properly anymore: Pages won't load, tracks cannot be played. This issue recove...

Visitor

Plan Premium Country Germany  Device Samsung Galaxy Note 8 Operating System Android 9     My Question or Issue As soon as I access the Artist page of Pierce Brown the app do...

Ivan

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't delete queue

PlanPremiumCountryNLDeviceOneplus 7TOperating SystemAndroid My Question or IssueI can't delete songs from my queue it's grayed outAlso when I want to play a playlist or album it only plays one song after that it continues on the queue that I don't wa...

Visitor

Plan Premium Country NL Device Oneplus 7T Operating System Android   My Question or Issue I can't delete songs from my queue it's grayed out Also when I want to play a playlist or alb...

Ivan

Spotify Legend

3309 Views

1 replies

2 likes

  • 3309 Views
  • 1 replies
  • 2 likes

Superuser Contribution Autoplay is not working

PlanPremiumCountrySpainDeviceOnePlus 7Operating SystemAndroidMy Question or IssueHey there. I just noticed the radio stopped playing music after the preset playlist ends (puts itself on pause and starts over). I tried turning off and on autoplay, del...

Newbie

Plan Premium Country Spain Device OnePlus 7 Operating System Android My Question or Issue Hey there. I just noticed the radio stopped playing music after the preset playlist ends (puts itsel...

Ivan

Spotify Legend

927 Views

1 replies

0 likes

  • 927 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Way To Clear Cache With New App Update???

Hey Everyone, I just downloaded the new update from Spotify and noticed their is no longer an option to Clear Your Cache. That feature is needed especially if you do a lot of offline playlist. Is there a new way to clear the cache or is this being ad...

Gig Goer

Hey Everyone,   I just downloaded the new update from Spotify and noticed their is no longer an option to Clear Your Cache. That feature is needed especially if you do a lot of offline playl...

Elena

Moderator

18888 Views

7 replies

1 likes

  • 18888 Views
  • 7 replies
  • 1 likes

HELP! Entire library is gone!

My entire library is gone across all devices. Restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for a while. Spotify's support options are unbelievable poor. P...

Regular

My entire library is gone across all devices. Restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account?   Been trying to get help with this for...

Noah

Community Legend

979 Views

2 replies

0 likes

  • 979 Views
  • 2 replies
  • 0 likes

Help with downloading.

PlanPremiumCountryCanadaDeviceSamsung J2 coreOperating SystemAndroid My Question or IssueI have to re-download my songs every day. I tried uninstalling and restarting my device multiple times, but it won't fix.

Visitor

Plan Premium Country Canada Device Samsung J2 core Operating System Android   My Question or Issue I have to re-download my songs every day. I tried uninstalling and restarting my devi...

Noah

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

I can't play anything on the spotify app during a phone call.

PlanFreeCountryU.S.Device(Samsung Galaxy S9)Operating System(ASKS v3.1 Release 2020120; Android version 10) My Question or IssueI'm often on extended phone calls with a lot of dead air, and would like to play my podcasts or some music in the backgrou...

Visitor

Plan Free Country U.S. Device (Samsung Galaxy S9) Operating System (ASKS v3.1 Release 2020120; Android version 10)   My Question or Issue I'm often on extended phone calls with a lot o...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Cannot view artists' songs

PlanFree/PremiumCountryUSADeviceGalaxy J3 Emerge and Motorola Z4Operating System My Question or IssueI can no longer view any artist's songs when I click on an artist's album. My sister is having the same issue. Is this a glitch or is it because of a...

Visitor

Plan Free/Premium Country USA Device Galaxy J3 Emerge and Motorola Z4 Operating System   My Question or Issue I can no longer view any artist's songs when I click on an artist's album. ...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes