Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111329 Views

26 replies

3 likes

  • 111329 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223934 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223934 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581191 Views

79 replies

3 likes

  • 581191 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478469 Views

577 replies

40 likes

Account
Free
  • 478469 Views
  • 577 replies
  • 40 likes

Deleted

  

Visitor

   

Billy-J

Spotify Star

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Huge download (2.5gb+) without opening spotify

Spotify helped itself to 2.5gb of data in the background, without being opened, and without being opened since last phone restart (last night). Wasn't streaming; as play log shows no plays, as confirmed by last.fm log. Will reinstall, but this is a v...

Newbie

Spotify helped itself to 2.5gb of data in the background, without being opened, and without being opened since last phone restart (last night). Wasn't streaming; as play log shows no plays, as confir...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Solved!! Having trouble switching storage to SD card

Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it to store to, but it is grayed out. What is the deal...

Newbie

Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it ...

Soccerbuddy

Newbie

1155 Views

2 replies

0 likes

  • 1155 Views
  • 2 replies
  • 0 likes

no radio on track. радио по треку нет в мобильном приложении

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

[App Crash] Spotify crashes while entering any artist page

PlanPremiumCountryRussiaDeviceMeizu 15 LiteOperating SystemAndroid 7.1.2 with Flyme 7.0.1.1G(last version) My Question or IssueHelo, I have a problem, when I go to the page of any artist, the application crashes. Everything else in the application wo...

Regular

Plan Premium Country Russia Device Meizu 15 Lite Operating System Android 7.1.2 with Flyme 7.0.1.1G(last version)   My Question or Issue Helo, I have a problem, when I go to the page o...

manwekk

Visitor

1697 Views

8 replies

1 likes

  • 1697 Views
  • 8 replies
  • 1 likes

Superuser Contribution Playlist Song Suggestions Stuck on One Artist or Unrelated to Playlist

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 10, Samsung One UI 2.0 My Question or IssueI created a playlist of songs and I already knew what most of the songs on it were going to be, but I added some songs through t...

Newbie

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 10, Samsung One UI 2.0   My Question or Issue I created a playlist of songs and I already knew wha...

Elena

Moderator

1545 Views

1 replies

0 likes

Recommended Songs
Suggesting Songs
  • 1545 Views
  • 1 replies
  • 0 likes

Wrong song is playing

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueWhen I play the song "Running Away" by Hoobastank from the album "Hoobstank for the Oregon Trail Generation" The song "Tribute" by Tenacious D plays ins...

Regular

Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue When I play the song "Running Away" by Hoobastank from the album "Hoobstank ...

jordenluke

Visitor

1049 Views

2 replies

3 likes

  • 1049 Views
  • 2 replies
  • 3 likes

Bad Russian font weight

After recent update (ver. 66) Russian symbols are displayed with incorrect weight across the app. It is most noticable when a string contains both Latin and Cyrillic symbols. Cyrillic symbols have normal weight where bold weight is expected. This loo...

Visitor

After recent update (ver. 66) Russian symbols are displayed with incorrect weight across the app. It is most noticable when a string contains both Latin and Cyrillic symbols.    Cyrillic ...

964 Views

0 replies

3 likes

Android
Android 10
font
  • 964 Views
  • 0 replies
  • 3 likes

Ошибка в исполнителях

Русскоязычный исполнитель "AGNI" (автор песни "Ирландский кофе") смешался с другим исполнителем "Agni" 

Newbie

Русскоязычный исполнитель "AGNI" (автор песни "Ирландский кофе") смешался с другим исполнителем "Agni"  

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Album list not working when offline

PremiumAndroid Oreo Since the latest update in offline mode the album list is always sorted by 'Recently added' no matter which sorting option I select. When I click on an album I get the not so very helpful error message "Something went wrong".It on...

Music Fan

Premium Android Oreo   Since the latest update  in offline mode the album list is always sorted by 'Recently added' no matter which sorting option I select. When I click on an album...

Donkeydong5000

Casual Listener

3197 Views

7 replies

2 likes

  • 3197 Views
  • 7 replies
  • 2 likes

Headphones button triple click issue Android

None of the below information is requireDeviceRedmi 4AOperating SystemAndroid Nougat My Question or IssueTriple click of earphones control button doesn't go to previous track anymore. This seems to have happened since an Android update, cause it trou...

Newbie

None of the below information is require Device Redmi 4A Operating System Android Nougat   My Question or Issue Triple click of earphones control button doesn't go to previous track anymo...

JariKool

Visitor

4268 Views

1 replies

0 likes

  • 4268 Views
  • 1 replies
  • 0 likes

Pirated Spotify APKs

Hey. I'm not sure if I'm posting this in the right place, but I'm curious about one thing. Is Spotify still banning and sending warnings to users who use pirated/modded Spotify premium apks in 2020? I'm a premium user, but I'm curious because I know ...

Casual Listener

Hey.   I'm not sure if I'm posting this in the right place, but I'm curious about one thing.   Is Spotify still banning and sending warnings to users who use pirated/modded Spotify prem...

1501 Views

0 replies

1 likes

  • 1501 Views
  • 0 replies
  • 1 likes

Shows no more there in category podcast

Hello, I always have the Error Message "irgendetwas ist schiefgelaufe" when i try to select Shows in Podcasts. The problem consist since a few weeks. Have tried to Log in and Out ans also so Install the App nee on my redmi Note 7.

Visitor

  Hello,  I always have the Error Message "irgendetwas ist schiefgelaufe" when i try to select Shows in Podcasts. The problem consist since a few weeks.  Have tried to Log in and Out...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded songs/albums and Liked Songs Playlist

PlanPremiumCountryAustraliaDeviceLG V20Operating SystemAndroid 8.0.0Spotify Version8.5.64.1046 My Question or IssueNewer downloaded songs or albums no longer appear on the Liked Songs play list. Has this functionality been removed?

Regular

Plan Premium Country Australia Device LG V20 Operating System Android 8.0.0 Spotify Version 8.5.64.1046   My Question or Issue Newer downloaded songs or albums no longer appear on th...

AlejoVillegas

Regular

1272 Views

5 replies

0 likes

  • 1272 Views
  • 5 replies
  • 0 likes

[Android] Recently Played section resets to the same one artist every day.

PlanPremiumCountryIndiaDevice(Samsung Galaxy M21, Macbook Air 2019)Operating System(Android 10, MacOS Mojave) My Question or IssueMy Recently Played section seems to reset every day, on both Android app and MacOS app, to the same one artist. Attached...

Visitor

Plan Premium Country India Device (Samsung Galaxy M21, Macbook Air 2019) Operating System (Android 10, MacOS Mojave)   My Question or Issue My Recently Played section seems to reset ev...

500 Views

0 replies

0 likes

Android 10
macOS Mojave
  • 500 Views
  • 0 replies
  • 0 likes

Solved!! How do I allow an artist to play?

PlanPremiumCountryTurkeyDeviceXiaomi Redmi Note 7, 2019Operating SystemAndroid 11 My Question or IssueSomehow I blocked an artist on the app, don't know when and now, even though the artist is not blocked anymore, I can NOT play any of her songs. The...

Casual Listener

  Plan Premium Country Turkey Device Xiaomi Redmi Note 7, 2019 Operating System Android 11   My Question or Issue Somehow I blocked an artist on the app, don't know when and now,...

Emilia_8

Community Legend

3728 Views

3 replies

1 likes

  • 3728 Views
  • 3 replies
  • 1 likes

Shuffle option is not active for the song radios

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Premium Country Canada Device Samsung Galaxy 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Android airpods

None of PlanFreeCountryNetherlandsDevice(Samsung galaxy j6 2017Operating SystemAndroid 10 samsung one ui 2.0 My Question or IssueCan you share you music with 2 airpods for samsung? Apple can do it. Can samsung it do also?

Visitor

None of  Plan Free Country Netherlands Device (Samsung galaxy j6 2017 Operating System Android 10 samsung one ui 2.0   My Question or Issue Can you share you music with 2 airpods...

Billy-J

Spotify Star

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes

Robert Johnson songs wont play, either in playlists or by themselves. Even the ones I've downloaded.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes