Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46505 Views
66 replies
25 likes

46505 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879772 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879772 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26840 Views
4 replies
0 likes

26840 Views
4 replies
0 likes

Solved!! Songs skip when swiping above phone

PremiumUSA Google Pixel 4Android 10 Whenever I move my hand over my screen, without touching it, the song either skips forward or back, depending on which way I move. For example, if I'm holding something in my hand and move it to the right, over the...

dlraar
Casual Listener
Premium USA Google Pixel 4 Android 10 Whenever I move my hand over my screen, without touching it, the song either skips forward or back, depending on which way I move.&nb...
2020-04-27 6:46:54 PM
2020-04-27 6:48:28 PM
dlraar
Casual Listener
2317 Views
1 replies
0 likes

2317 Views
1 replies
0 likes

Solved!! UI freezes on Android TV

PlanPremium FamilyCountryCzech republicDevicePhilips 48PUS7600/R3Operating SystemAndroid 8 My Question or IssueI have a problem with Spotify app on my Android TV with Android 8. UI completely freezes after random amount of time. It usualy happens dur...

daniellukes
Casual Listener
Plan Premium Family Country Czech republic Device Philips 48PUS7600/R3 Operating System Android 8 My Question or Issue I have a problem with Spotify app on my Android TV with Android...
2020-01-08 2:49:21 PM
2020-04-27 6:01:26 PM
daniellukes
Casual Listener
4245 Views
6 replies
6 likes

4245 Views
6 replies
6 likes

Genre radio not playing only allows me to select playlists recommendations?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Fh696
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-04-27 5:40:11 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Spotify interrupts playback of other apps

PlanPremiumCountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueI'm having ongoing problems with Spotify. When I am playing audio back from any other app (BBC Sounds, Soundcloud, Mixcloud, Browser) Spotify occasionally interr...

TheHoose
Visitor
Plan Premium Country UK Device Samsung Galaxy S10+ Operating System Android My Question or Issue I'm having ongoing problems with Spotify. When I am playing audio back from any...
2020-04-27 5:15:53 PM
406 Views
0 replies
1 likes

406 Views
0 replies
1 likes

Spotify artwork not picked up by 3rd party app

PlanPremiumCountryUKDeviceHonor 9Operating SystemAndroid 9 Spotify artwork not being picked up / displlayed by 3rd party app / hardware I have a BMW nav VI sat nav on which you can link the device to your phone via BT to listen to your music/ playlis...

santa-2512
Regular
Plan Premium Country UK Device Honor 9 Operating System Android 9 Spotify artwork not being picked up / displlayed by 3rd party app / hardware I have a BMW nav VI sat nav o...
2020-04-27 1:03:42 PM
349 Views
0 replies
0 likes

349 Views
0 replies
0 likes

Error when playing music from certain artists on phone

When I go to certain artists artist page, or home page it just loads for a very long time. Then when I´m able to enter the page, it won't play the songs and when it does I cant skip, pause or rewind the song(It says that its paused etc, but in realit...

Zackhat
Visitor
When I go to certain artists artist page, or home page it just loads for a very long time. Then when I´m able to enter the page, it won't play the songs and when it does I cant skip, pause or rewind ...
2020-04-27 12:07:31 PM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

No option for share to instagram

PlanPremiumCountryIndonesiaDeviceSamsung Note 9Operating SystemAndroid 10 My Question or IssueThere is no option for sharing to instagram.Really appriciate it if you can help to fix this.I already tried to clear data of the Spotify app and uninstall ...

wiraachandra
Casual Listener
Plan Premium Country Indonesia Device Samsung Note 9 Operating System Android 10 My Question or Issue There is no option for sharing to instagram. Really appriciate it if you can he...
2020-04-27 7:19:39 AM
264 Views
0 replies
0 likes

264 Views
0 replies
0 likes

Superuser Contribution No option for sharing song to Instagram Story

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy A5 (2017)Operating SystemAndroid 8.0.0 (Oreo) My Question or IssueThere's no option for sharing songs to Instagram story in my Spotify app (Updated to the latest one ver 8.5.26.1031) and my Instagram al...

wiraachandra
Casual Listener
Plan Premium Country Indonesia Device Samsung Galaxy A5 (2017) Operating System Android 8.0.0 (Oreo) My Question or Issue There's no option for sharing songs to Instagram story ...
2019-10-10 5:13:27 AM
2020-04-27 7:13:33 AM
wiraachandra
Casual Listener
1523 Views
4 replies
0 likes

1523 Views
4 replies
0 likes

Radio option not working

PlanPremiumCountryUSADevice Samsung Galaxy 10Operating System Android Oreo My Question or Issue Even time I press the play radio option on the genre pages nothing happens no music will play and its that way on even page

Megziirz
Visitor
Plan Premium Country USA Device Samsung Galaxy 10 Operating System Android Oreo My Question or Issue Even time I press the play radio option on the genre pages...
2020-04-26 7:12:03 PM
2020-04-26 7:48:30 PM
dinomight
Spotify Star
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

Songs Repeat in Queue and Others Disappear

PlanPremiumCountryUKDeviceSamsung Galaxy S8 & Samsung Galaxy S7 My Question or IssueWe listen to Spotify through Yamaha Musicast speakers and on occasions when we're simply searching for different artists and songs (as opposed to a Playlist), we "add...

Deebsx
Casual Listener
Plan Premium Country UK Device Samsung Galaxy S8 & Samsung Galaxy S7 My Question or Issue We listen to Spotify through Yamaha Musicast speakers and on occasions when we're simply s...
2019-09-01 6:58:09 PM
2020-04-26 6:13:26 PM
Noah
Spotify Star
2594 Views
8 replies
3 likes
disappearing songs
repeats

2594 Views
8 replies
3 likes

Superuser Contribution plays first music whenever i pick anywhere

PlanPremiumCountryPhilippines DeviceSamsung Galaxy S5, Nokia C1Operating SystemAndroid My Question or Issuewhenever i choose an unshuffled song to play, the next song plays the first song on my library and it frustrates me because i need to select ag...

carstairs0
Visitor
Plan Premium Country Philippines Device Samsung Galaxy S5, Nokia C1 Operating System Android My Question or Issue whenever i choose an unshuffled song to play, the next song ...
2020-04-25 7:15:41 PM
2020-04-26 4:00:58 PM
Mario
Spotify Legend
345 Views
1 replies
1 likes

345 Views
1 replies
1 likes

"Okay Google, play my Liked songs" - why does it turn shuffle on!?!?!

I've spent wasted months with Spotify even with upper level support to figure this out but frankly they're extremely incompetent.Used to be: "Okay Google, play my music" and it would play your default Spotify playlist (My Liked Songs it's called now)...

Szarkee
Regular
I've spent wasted months with Spotify even with upper level support to figure this out but frankly they're extremely incompetent. Used to be: "Okay Google, play my music" and it would play your...
2020-04-26 8:13:31 AM
2560 Views
0 replies
4 likes

2560 Views
0 replies
4 likes

Android Smart TV App Constantly Freezes

My Question or IssueWhen trying to use the Spotify app on my Sony Smart TV: leaving the app open for any extended period of time (over 3-5 minutes) will cause the app to freeze. Music still plays in the background but the screen is unresponsive and o...

WraithChaser
Visitor
My Question or Issue When trying to use the Spotify app on my Sony Smart TV: leaving the app open for any extended period of time (over 3-5 minutes) will cause the app to freeze. Music still plays i...
2020-03-06 5:39:38 PM
2020-04-25 12:04:36 AM
manukau
Regular
3705 Views
6 replies
3 likes
Android
application
bug
Freezing
Sony
TV

3705 Views
6 replies
3 likes

Queue notoriously disappears

PlanPremiumCountryPolandDeviceOnePlus 3tOperating SystemAndroid 9 My Question or IssueMy queue (usually over a hundred songs which I add manually) notoriously disappears and never comes back. I have never asked for help before as I could not figure o...

zetpe
Casual Listener
Plan Premium Country Poland Device OnePlus 3t Operating System Android 9 My Question or Issue My queue (usually over a hundred songs which I add manually) notoriously disappears and ...
2020-04-25 7:47:48 PM
404 Views
0 replies
0 likes
Queue bug

404 Views
0 replies
0 likes

Instagram/Facebook "play on spotify" linking won't play song

When a song is linked through facebook or instagram via a story post, the song won't play at all. Sometimes it may take you to the song's album or single page, sometimes it just crashes. PlanPremiumCountryAustraliaDeviceGalaxy S8+Operating SystemAndr...

nandometal
Casual Listener
When a song is linked through facebook or instagram via a story post, the song won't play at all. Sometimes it may take you to the song's album or single page, sometimes it just crashes. &nb...
2020-04-25 5:48:11 AM
327 Views
0 replies
0 likes

327 Views
0 replies
0 likes

Android App UX issue

PlanFree/PremiumCountrySpainDeviceAny Android deviceOperating SystemAndroid 9 My Question or IssueIn the player screen, in a song with more than one artist, when you click in the artist name, it always navigates to the artist detail of the first arti...

zoeshadow
Newbie
Plan Free/Premium Country Spain Device Any Android device Operating System Android 9 My Question or Issue In the player screen, in a song with more than one artist, when you click in...
2020-04-24 11:28:29 PM
309 Views
0 replies
0 likes

309 Views
0 replies
0 likes

Superuser Contribution Only hear loud static while using earbuds

So i have this problem where i only hear extremely loud static while playing songs. I have Samsung Galaxy S6. Things i have tried/discovered:- Without earbuds(using the phone's speakers) the songs play fine- There's no loud static in any other app(Yo...

VPLR
Newbie
So i have this problem where i only hear extremely loud static while playing songs. I have Samsung Galaxy S6. Things i have tried/discovered: - Without earbuds(using the phone's speakers) the songs ...
2020-04-23 12:21:38 PM
2020-04-24 6:08:28 PM
Sirnelsor
Visitor
1281 Views
2 replies
3 likes
static android

1281 Views
2 replies
3 likes

Superuser Contribution A Music Randomly Start and Mute.

PlanPremium FamilyCountryTurkey Fedora Linux , Android My Question or Issue I have changed my password and logout from all devices. While listening a playlist a random song from artist called 'Qlippoth' start to play and mute the sound. If I do nothi...

kursatyurt
Casual Listener
Plan Premium Family Country Turkey Fedora Linux , Android My Question or Issue I have changed my password and logout from all devices. While listenin...
2020-04-13 10:24:51 AM
2020-04-24 3:29:08 PM
porda
Casual Listener
1183 Views
14 replies
2 likes

1183 Views
14 replies
2 likes

Stops playing frequently

PlanPremiumCountryPhilippinesDevice(Samsung Galaxy A50)Operating System(Andriod 10) My Question or IssueIts stops playing after i finish 2 or 3 musics. And I've been struggling to fix this problem for like a month now. And as you can see. I dont put ...

ClumsyHyanie
Visitor
Plan Premium Country Philippines Device (Samsung Galaxy A50) Operating System (Andriod 10) My Question or Issue Its stops playing after i finish 2 or 3 musics. And I've been...
2020-04-24 1:44:54 PM
278 Views
0 replies
0 likes

278 Views
0 replies
0 likes

Superuser Contribution Can't join or create group session

PlanPremium Family (same issue seems to occur on other family member's accounts)CountryUnited StatesDeviceSamsung Galaxy S10+Operating SystemAndroid 10My Question or IssueWhen trying to join or create a group listening session I am not given a code o...

FrogBoy27
Visitor
Plan Premium Family (same issue seems to occur on other family member's accounts) Country United States Device Samsung Galaxy S10+ Operating System Android 10 My Question or Issue When tryin...
2020-04-22 12:23:45 AM
2020-04-24 12:42:49 PM
Katerina
Spotify Legend
10537 Views
1 replies
0 likes

10537 Views
1 replies
0 likes

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