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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6853 Views

0 replies

7 likes

  • 6853 Views
  • 0 replies
  • 7 likes

Galaxy Watch Active 2 connection problem

PlanPremiumCountryPolandDeviceGalaxy S10+, Galaxy Watch Active 2Operating SystemAndroid 10 My Question or IssueHello,I have a problem with a connection between my phone and my smartwatch. At the beginning, it worked flawlessly but now I'm getting som...

Newbie

Plan Premium Country Poland Device Galaxy S10+, Galaxy Watch Active 2 Operating System Android 10   My Question or Issue Hello, I have a problem with a connection between my phone and...

khoadley923

Visitor

1320 Views

2 replies

4 likes

  • 1320 Views
  • 2 replies
  • 4 likes

Unable to connect Spotify for Pioneer Avh-Z5250, error: No Device Connected....

I recently bought the Pioneer AVH-Z5250BT, and I am having a problem trying to get the Spotify in dash to work via bluetooth for my samsung/android phone. It is working via bluetooth audio (which I cannot control my spotify library, playlist l, selec...

Casual Listener

I recently bought the Pioneer AVH-Z5250BT, and I am having a problem trying to get the Spotify in dash to work via bluetooth for my samsung/android phone. It is working via bluetooth audio (which I c...

AdelT

Newbie

1711 Views

2 replies

0 likes

  • 1711 Views
  • 2 replies
  • 0 likes

How to open Car Mode with Spotify Intent Uri

Hello,I'm a developer. I want to open car mode player with Spotify Intent. I saw that Google Assistant can do that but can't find any document. Thank You,

Casual Listener

Hello, I'm a developer. I want to open car mode player with Spotify Intent. I saw that Google Assistant can do that but can't find any document.   Thank You,

khainv

Casual Listener

1342 Views

2 replies

0 likes

car mode
intent
  • 1342 Views
  • 2 replies
  • 0 likes

Superuser Contribution My downloads are getting removed after every day end!!

PlanPremiumCountry: India DeviceGalaxy A30 With Android 10 One UI 2.0Operating System(Android 10) My Question or IssueHello everyone, this is the first time I'm approaching the largest community on spotify after getting no resolution from Spotify sup...

Visitor

Plan Premium Country: India   Device Galaxy A30 With Android 10 One UI 2.0 Operating System (Android 10)   My Question or Issue Hello everyone, this is the first time I'm approach...

Petya

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waiting to download. Driving me mad. Only seems to be this album

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Petya

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Can Not Add Album's To playlists.

PlanFreeCountryUSADeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't add Album's to playlists. I did what was recommended and cleared the cache and data then reinstalled the app and I still have ...

Visitor

Plan Free Country USA Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't add Album's to playlists. I did what was reco...

Luan

Spotify Star

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music offline delete on my phone

PremiumCountry france DeviceSamsung A8 2018Operating System Android My Question or IssueEvery time I restart my phone, all my downloaded songs disappear on my SD cardI have to sync them again.

Regular

Premium Country france   Device Samsung A8 2018 Operating System  Android    My Question or Issue Every time I restart my phone, all my downloaded songs disappear on my S...

jalygann

Regular

1362 Views

10 replies

0 likes

  • 1362 Views
  • 10 replies
  • 0 likes

Solved!! Why can't I download the Spotify app from the Play Store onto my Samsung J6?

Plan -FamilySamsung J6Operating SystemAndroid My Question or IssueI can't download the Spotify app onto my phone from Play Store

Casual Listener

Plan -Family Samsung J6 Operating System Android   My Question or Issue I can't download the Spotify app onto my phone from Play Store

Luan

Spotify Star

1665 Views

3 replies

0 likes

Problems downloading Spotify app
  • 1665 Views
  • 3 replies
  • 0 likes

Folders are not synced correctly

PlanPremiumCountryNetherlandsDeviceMacbook Pro and Samsung Galaxy A6Operating SystemMacOs 10.15, Android 9 My Question or IssueI recently rearranged my playlists in folders. I created a new folder and dragged some playlists from other folders to this...

Casual Listener

  Plan Premium Country Netherlands Device Macbook Pro and Samsung Galaxy A6 Operating System MacOs 10.15, Android 9   My Question or Issue I recently rearranged my playlists in f...

Emilia_8

Community Legend

1606 Views

7 replies

1 likes

  • 1606 Views
  • 7 replies
  • 1 likes

Choppy audio while on bluetooth

PlanPremiumCountryFranceDeviceHonor 8x / Bose QC 35 iiOperating SystemAndroid 9 / EMUI 9.1.0 My Question or IssueHi. I'm having issues with my bluetooth audio. It's getting randomly choppy sometimes when I'm listening music on Spotify. It definitely ...

Newbie

Plan Premium Country France Device Honor 8x / Bose QC 35 ii Operating System Android 9 / EMUI 9.1.0    My Question or Issue Hi. I'm having issues with my bluetooth audio. It's get...

DanielTham

Composer

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs randomly becoming unavailable, except they're not

PlanPremiumCountryUSADeviceMoto e5 PlayOperating SystemAndroid My Question or Issue Recently, a number of songs have been showing as "unavailable" (greyed out/unclickable) in my playlists. However, if I delete it then search for the same song/artist,...

Roadie

Plan Premium Country USA Device Moto e5 Play Operating System Android   My Question or Issue   Recently, a number of songs have been showing as "unavailable" (greyed out/unclicka...

firebuff101

Roadie

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android app glitches out randomly

PlanPremium StudentCountryUSADeviceSamsung Galaxy Note 10+Operating SystemAndroid 10 My Question or IssueUnfortunately, there isn't really a pattern for this issue. It happened three times in the last 5 or so hours though with heavy usage (around 3 h...

Newbie

Plan Premium Student Country USA Device Samsung Galaxy Note 10+ Operating System Android 10   My Question or Issue Unfortunately, there isn't really a pattern for this issue. It happen...

ost_4k

Regular

1587 Views

3 replies

2 likes

  • 1587 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify removing downloaded music

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy M20Operating SystemAndroid 10 My Question or IssueEvery time I open the app, I discover my downloaded songs have been deleted. The app starts downloading them again. Not that many songs; may 200? How ...

Visitor

Plan Premium Country New Zealand Device Samsung Galaxy M20 Operating System Android 10   My Question or Issue Every time I open the app, I discover my downloaded songs have been delete...

Ivan

Spotify Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

"Like"/"Heart" button gets hit on accident often because next to pause/play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

cclifford81

Regular

908 Views

3 replies

1 likes

Move the like heart button
  • 908 Views
  • 3 replies
  • 1 likes

Podcasts not ad-free!?

Hello,I'm a premium paying member so I should not get any ads. Started listening to podcasts today for the first time on Spotify and some of them have ads added to the audio. Shoulden't podcasts also be ad-free?

Visitor

Hello, I'm a premium paying member so I should not get any ads. Started listening to podcasts today for the first time on Spotify and some of them have ads added to the audio. Shoulden't podcasts al...

Emilia_8

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Car Controls/Autoplay Stopped Working

PlanPremiumCountryUnited Kingdom, EnglandDeviceSony Xperia XZ PremiumOperating SystemOreo My Question or IssueFor months now my car controls do not work with spotify anymore. I have a brand new MINI Cooper since a year ago and for roughly 6 months fr...

Newbie

Plan Premium Country United Kingdom, England Device Sony Xperia XZ Premium Operating System Oreo   My Question or Issue For months now my car controls do not work with spotify anymore....

746 Views

0 replies

0 likes

Android
autoplay
bluetooth
Car
Car Controls
controls
Sony
Xperia
XZ Premium
  • 746 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why can't I shuffle play all my downloaded songs??

PlanPremiumCountryCanadaDevicePixel 2 XLOperating SystemAndroid 10 My Question or Issue VERY limited options playing music in 'My Library' Can't access songs to play them all.

Regular

Plan Premium Country Canada Device Pixel 2 XL Operating System Android 10   My Question or Issue   VERY limited options playing music in 'My Library' Can't access songs to play t...

ansro

Casual Listener

29163 Views

22 replies

8 likes

  • 29163 Views
  • 22 replies
  • 8 likes

Podcast Update Help!

So looks like there was a podcast update to the app? The app displayed an info message about the update, but then it went away. What did I miss? I didn't want to dismiss the new information about the podcast update! Help!

Casual Listener

So looks like there was a podcast update to the app? The app displayed an info message about the update, but then it went away. What did I miss? I didn't want to dismiss the new information about the...

Emilia_8

Community Legend

385 Views

2 replies

0 likes

  • 385 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing

PlanPremium familyCountryAustraliaDeviceHuawei P10 Plus / iPhone 8 / DellOperating SystemAndroid 9 / iOS 12.1.4 / Windows 10 Pro - 64 bit My Question or IssueSpotify keeps pausing randomly in the middle of songs, sometimes multiple times during the s...

Casual Listener

Plan Premium family Country Australia Device Huawei P10 Plus / iPhone 8 / Dell Operating System Android 9 / iOS 12.1.4 / Windows 10 Pro - 64 bit   My Question or Issue Spotify keeps pa...

user-removed

Not applicable

33074 Views

29 replies

16 likes

  • 33074 Views
  • 29 replies
  • 16 likes

Superuser Contribution Can't queue songs offline

I am unable to queue downloaded songs to my playlist when I am offline or don't have cell service. When trying to queue, I am met with the message "please go online to view this menu" referring to the menu to add the song to another playlist, queue t...

Newbie

I am unable to queue downloaded songs to my playlist when I am offline or don't have cell service. When trying to queue, I am met with the message "please go online to view this menu" referring to th...

Ivan

Spotify Legend

1878 Views

1 replies

1 likes

  • 1878 Views
  • 1 replies
  • 1 likes