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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375642 Views

541 replies

34 likes

Account
Free
  • 375642 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

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  • 7 likes

Autoplay

PlanPremiumCountryIsraelDeviceHuawei P9Operating SystemAndroid 7 My Question or IssueAutoplay is on but not working for three days. I tried to reinstall but it did not help... Thank you

Casual Listener

    Plan Premium Country Israel Device Huawei P9 Operating System Android 7   My Question or Issue Autoplay is on but not working for three days. I tried to reinstall but i...

Emilia_8

Community Legend

643 Views

3 replies

0 likes

  • 643 Views
  • 3 replies
  • 0 likes

Autoplay suddenly stopped working

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A71Operating SystemAndroid 10My Question or IssueAutoplay does not work on my new phone. Works fine on my desktop and macbook, but nothing on my phone - just stops at the end of an album/playlist. ...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy A71 Operating System Android 10 My Question or Issue Autoplay does not work on my new phone. Works fine on my desktop and macbook, b...

Emilia_8

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists not working and general issues with app

PlanPremiumCountryGermanyDeviceXiaomi A3Operating SystemAndroid Oreo My Question or IssueSince a few weeks I experience following problems: when starting to play a new playlist, one song is played and thereafter spotify returns to a single same album...

Visitor

Plan Premium Country Germany Device Xiaomi A3 Operating System Android Oreo   My Question or Issue Since a few weeks I experience following problems:   when starting to pla...

Elena

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app has never worked correctly

The app has never worked correctly for me. I have autoplay ticked but it never autoplays, instead replays the same song. I have reinstalled the app, signed out everywhere, toggled it on and off, changed other settings (crossfade)...nothing works. Not...

Visitor

The app has never worked correctly for me. I have autoplay ticked but it never autoplays, instead replays the same song. I have reinstalled the app, signed out everywhere, toggled it on and off, chan...

Elena

Moderator

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to download unlimited songs as a premium user?

PlanPremiumCountryUSADeviceSamsung Galaxy A10eOperating SystemAndroid Pie My Question or IssueSo I have three devices that I'm using to listen to Spotify, but I'm planning to only use one - my phone - to download and listen online. The problem is it ...

Visitor

Plan Premium Country USA Device Samsung Galaxy A10e Operating System Android Pie   My Question or Issue So I have three devices that I'm using to listen to Spotify, but I'm planning to...

Elena

Moderator

3018 Views

1 replies

0 likes

  • 3018 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share the songs to Instagram story!

PlanPremiumCountrySingapore DeviceHuawei P30 Operating SystemAndroid My Question or IssueI can't share the songs to Instagram story after I purchased the premium plan, I bought the plan just for share it! Please fix it out!

Visitor

Plan Premium Country Singapore  Device Huawei P30   Operating System Android    My Question or Issue I can't share the songs to Instagram story after I purchased the pr...

DrMay1987

Casual Listener

1064 Views

2 replies

1 likes

  • 1064 Views
  • 2 replies
  • 1 likes

Can't listen to albums offline

PlanPremiumCountryMexicoDeviceSamsung A51Operating SystemAndroid 10 My Question or Issue I have a lot of albums downloaded, not all albums songs are on my liked songs, and it's fine that way. But whenever I go offline, and try to open an albums it ju...

Visitor

Plan Premium Country Mexico Device Samsung A51 Operating System Android 10   My Question or Issue   I have a lot of albums downloaded, not all albums songs are on my liked songs,...

user-removed

Not applicable

1038 Views

2 replies

1 likes

  • 1038 Views
  • 2 replies
  • 1 likes

Can't select an album through Spotify on Android auto

PlanPremiumCountryCanadaDeviceGoogle Pixel 4 XLand Nissan Sentra 2020Operating SystemAndroid 10 - Build number QQ3A.200605.001 Spotify Version 8.5.64.1046 My Question or IssueThe title of this post is clear enough Ahah. When using Spotify through And...

Regular

Plan Premium Country Canada Device Google Pixel 4 XL and Nissan Sentra 2020 Operating System Android 10 - Build number QQ3A.200605.001  Spotify Version 8.5.64.1046     My Q...

471 Views

0 replies

0 likes

album
Android 10
android auto
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Android App is Pausing. Attempted several fixes already.

Plan-PremiumCountry-USA, OregonDevice-Samsung Note 10+Operating SystemAndroid, latest version My Question or Issue This app is the only music app that keeps pausing. I looked and attempted the several posts on this forum about sleep settings, power s...

Newbie

Plan-Premium Country-USA, Oregon Device-Samsung Note 10+ Operating System Android, latest version   My Question or Issue   This app is the only music app that keeps pausing. I looke...

lbenioff25

Newbie

441 Views

1 replies

1 likes

  • 441 Views
  • 1 replies
  • 1 likes

Autoplay

PlanPremiumCountryUnited statesDevice(Pixel4Xl)Operating SystemAndroid My Question or IssueNo matter what autoplay for mobile won't work I've switched it on off reinstalled app restarted phone. Works fine on my computer but I cannot get this to work ...

Visitor

Plan Premium Country United states Device (Pixel4Xl) Operating System Android   My Question or Issue No matter what autoplay for mobile won't work I've switched it on off reinstalled a...

Emilia_8

Community Legend

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

My autoplay won't work on Samsung Galaxy S20

Hello everyone, I just got a new phone, a Samsung galaxy s20 and I can't make the autoplay work no matter what I do. I've already uninstalled and installed the app, cleaned data, changed battery settings, permission settings, data settings, everythin...

Visitor

Hello everyone,  I just got a new phone, a Samsung galaxy s20 and I can't make the autoplay work no matter what I do.    I've already uninstalled and installed the app, cleaned data...

Emilia_8

Community Legend

903 Views

1 replies

0 likes

autoplay
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Superuser Contribution Spotify cuts out when connected via bluetooth

PlanPremiumCountryCADeviceSamsung Galaxy 8Operating SystemAndroid So basically when I'm connected to bluetooth ear buds or my truck personal and work.. spotify cuts out and stops playing when my phone closes... it will periodically play again for a f...

Casual Listener

  Plan Premium Country CA Device Samsung Galaxy 8 Operating System Android   So basically when I'm connected to bluetooth ear buds or my truck personal and work.. spotify cuts out...

Wayaware

Visitor

15646 Views

5 replies

1 likes

  • 15646 Views
  • 5 replies
  • 1 likes

I used too 6 month gift cards on Christmas and they didn't stack so i only got six months of premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Rogerwolf00

Casual Listener

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay enabled but not working

PlanPremiumCountryItalyDeviceHuawei p10Operating SystemAndroid My Question or IssueAutoplay option is enabled on my phone, but it doesn't work properly...if I play a song, at the end music stops. App had worked properly before. I tried to unistall an...

Casual Listener

Plan Premium Country Italy Device Huawei p10 Operating System Android   My Question or Issue Autoplay option is enabled on my phone, but it doesn't work properly...if I play a song, a...

Frap87

Casual Listener

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline album organisation

PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S10 Operating SystemAndroid 10 Spotify Version8.5.63.941 My Question or Issue Whenever I switch my phone to offline mode, all of my downloaded albums get jumbled up and I can't find a way to get ...

Casual Listener

Plan Premium   Country United Kingdom   Device Samsung Galaxy S10   Operating System Android 10   Spotify Version 8.5.63.941     My Question or Issue &n...

Xenia

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay not working

PlanPremiumCountryPortugalDeviceSamsung Galaxy 8Operating SystemAndroid Pie My Question or IssueRecently my autoplay stopped working and I've already tried everything that is in the Android Troubleshooting.This isn't the first time this happens but l...

Casual Listener

Plan Premium Country Portugal Device Samsung Galaxy 8 Operating System Android Pie   My Question or Issue Recently my autoplay stopped working and I've already tried everything that is...

Xenia

Moderator

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Solved!! App disconnects to any wifi speaker

PlanPremiumCountryUk Device(Samsung Galaxy s10+, Windows 10, Amazon fire stick)Operating System(Android 10) My Question or IssueFor quite a while now listening on my sonos speakers the widget in the notification slider which (to pause/play forward/re...

Casual Listener

  Plan Premium Country Uk   Device (Samsung Galaxy s10+, Windows 10, Amazon fire stick) Operating System (Android 10)   My Question or Issue For quite a while now listening...

9wr

Casual Listener

1575 Views

2 replies

0 likes

  • 1575 Views
  • 2 replies
  • 0 likes

Premium user, still having problems with the shuffling

PlanPremiumCountryUnited StatesDevice(Google Pixel 3A)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm a premium user who recently got a new phone (Google Pixel 3a). I'm not sure if this is an issue of shuffling or of ...

Casual Listener

Plan Premium Country United States Device (Google Pixel 3A) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I'm a premium user who recently...

EmilyJ91

Casual Listener

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Could the name of song show in the original language?

PlanPremiumCountryTaiwanDeviceRealme XTOperating SystemANDROID 10My Question or IssueACTUALLY, this is all platform issue.I know there was a similar questions before, but it seems not got any solution, so I would like to ask again.In many case, the s...

Visitor

Plan Premium Country Taiwan Device Realme XT Operating System ANDROID 10 My Question or Issue ACTUALLY, this is all platform issue. I know there was a similar questions before, but it seems...

428 Views

0 replies

3 likes

  • 428 Views
  • 0 replies
  • 3 likes