Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
410621 Views
554 replies
37 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryTurkey DeviceHuawei mate 10 lite Operating SystemAndroid 8.0 My Question or IssueAuto play does not work even when it is turned on. I deleted the app and installed it again, cleared the data but it still doesn't work.
Plan Premium Country Turkey Device Huawei mate 10 lite Operating System Android 8.0 My Question or Issue Auto play does not work even when it is turned on. I dele...
Community Legend
431 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had to install a very old version of spotify for autoplay to work on my samsung s10+ t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Legend
383 Views
1 replies
0 likes
I heard spotify is providing real-time lyrics from musixmatch, however, I am unable to see as such.I am a premium user, using Samsung s9 plus.Country :India
I heard spotify is providing real-time lyrics from musixmatch, however, I am unable to see as such. I am a premium user, using Samsung s9 plus. Country :India
Not applicable
911 Views
1 replies
1 likes
Why was the queue icon replaced with a share option on the "now playing" screen? Now I have to tap multiple times just to check my queue. But in return the share option is now very readily available, which is not at all handy. When have you ever shar...
Why was the queue icon replaced with a share option on the "now playing" screen? Now I have to tap multiple times just to check my queue. But in return the share option is now very readily available,...
Moderator
1080 Views
2 replies
0 likes
so yeah i just went on spotify since last update and where the view queue thing was before is now the share song thing and i dont rly see the point in that change and i was wondering if i can change that back somehow or do i have to download an older...
so yeah i just went on spotify since last update and where the view queue thing was before is now the share song thing and i dont rly see the point in that change and i was wondering if i can change ...
Spotify Legend
3714 Views
2 replies
2 likes
I tried to download some podcasts today, but when I click on the download button, I keep getting an error saying that I won't be able to play it offline. I've never had this issue before. I've tried turning the phone on and off and trying to log out ...
I tried to download some podcasts today, but when I click on the download button, I keep getting an error saying that I won't be able to play it offline. I've never had this issue before. I've tried ...
Spotify Legend
485 Views
1 replies
0 likes
I have a Teufel Connector - had it for a few weeks and its been great. Better than Google CCA in many ways. I have a (trial) premium Spotify account and have been using the inbuilt Spotify Connect to play from my phone to my stereo amp. But my girlfr...
I have a Teufel Connector - had it for a few weeks and its been great. Better than Google CCA in many ways. I have a (trial) premium Spotify account and have been using the inbuilt Spotify Connect to...
Moderator
1703 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel 3a My Question or IssueThis is not anything new, but the utter lack of effort the spotify team puts into developing the Android version of the app is actually laughable. Seriously, how hard is it to add a slide to que...
Plan Premium Country USA Device Pixel 3a My Question or Issue This is not anything new, but the utter lack of effort the spotify team puts into developing the Android version of the ap...
Moderator
406 Views
1 replies
2 likes
- ¡Hola!-Acabo de instalar una aplicación llamada Deezer para mi teléfono móvil en techbigs, porque la acabo de instalar y todavía no sé todas son sus características.-Quiero descargar música usando Deezer, pero no sé cómo. ¿Cuándo alguien de mi foro...
- ¡Hola! -Acabo de instalar una aplicación llamada Deezer para mi teléfono móvil en techbigs, porque la acabo de instalar y todavía no sé todas son sus características. -Quiero descargar música usa...
391 Views
0 replies
0 likes
PlanPremiumCountrySwedenDeviceOneplus 6TOperating SystemAndroid 10, oxygen 10.3.4 My Question or IssueWhen im using android auto and press like on a song it does not show up in my liked songs playlist even though the app displays the song as liked. T...
Plan Premium Country Sweden Device Oneplus 6T Operating System Android 10, oxygen 10.3.4 My Question or Issue When im using android auto and press like on a song it does not show up ...
271 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
683 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Pie When my phone is connected to my car via bluetooth and I let it sleep or change apps. If I re open Spotify the song will skip forward ~2 minutes into the current song. So if the ...
Plan Premium Country USA Device Samsung Galaxy S9 Operating System Android Pie When my phone is connected to my car via bluetooth and I let it sleep or change apps. If I re open Spoti...
Visitor
640 Views
1 replies
1 likes
I just logged out of my account on my android because I was having trouble downloading a podcast. When I tried to log in again, it logged me in for two seconds and then automatically logged me off taking me back to the log in page. I have tried turni...
I just logged out of my account on my android because I was having trouble downloading a podcast. When I tried to log in again, it logged me in for two seconds and then automatically logged me off ta...
Spotify Star
425 Views
1 replies
0 likes
PlanPremiumCountryUSA DevicePixel 2, Android 10 For some odd reason, not all of my devices are appearing under Spotify Connect — only my two Alexas. I tried to do a Play Everywhere the other day and only the two Echo's played....and it would have bee...
Plan Premium Country USA Device Pixel 2, Android 10 For some odd reason, not all of my devices are appearing under Spotify Connect — only my two Alexas. I tried to do a Play Eve...
355 Views
0 replies
0 likes
When playing songs on my spotify I cant see songs that are next in the queue and if I add a song I cant rearrange it how do I do this.
When playing songs on my spotify I cant see songs that are next in the queue and if I add a song I cant rearrange it how do I do this.
Spotify Legend
904 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
572 Views
2 replies
0 likes
I am connected through 5G WiFi and Mobil data but the app says no internet connection. Other streaming music apps work. I have tried clearing cache, toggling to airplane mode to reset, force closing, and reinstalling...nothing seems to fix the proble...
I am connected through 5G WiFi and Mobil data but the app says no internet connection. Other streaming music apps work. I have tried clearing cache, toggling to airplane mode to reset, force closing,...
Casual Listener
4827 Views
12 replies
1 likes
Hi,until one or two months I can't play an album without waiting for 10 to 15 minutes until the songs were shown. More often it never shows a song. I reinstalled, cleared the cage, intern and extern storage, restarded the phone and nothing helps.Sinc...
Hi, until one or two months I can't play an album without waiting for 10 to 15 minutes until the songs were shown. More often it never shows a song. I reinstalled, cleared the cage, intern and exter...
Moderator
474 Views
1 replies
0 likes
PlanPremiumCountryPhilippines DeviceHuawei y9 2019Operating SystemAndroid pie My Question or IssueI just subscribed to premium and after searching and playing a song after it ends it doesn't play similar songs. I tried several steps like clear cache,...
Plan Premium Country Philippines Device Huawei y9 2019 Operating System Android pie My Question or Issue I just subscribed to premium and after searching and playing a song aft...
Spotify Legend
493 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueAutoplay won't work anymore. I've tried to restart the device, reinstall the app, turn the feature on and off, use it on WiFi and data, but nothing worked.Alread...
Plan Premium Country Brazil Device Xiaomi Mi A3 Operating System Android 10 My Question or Issue Autoplay won't work anymore. I've tried to restart the device, reinstall the app, tur...
Spotify Legend
1569 Views
2 replies
1 likes
