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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118779 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239588 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600490 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492918 Views
581 replies
42 likes
PlanPremiumCountryGermany DeviceHuawei P30 Pro Operating SystemAndroid 10EMUI 10.1.0 My Question or IssueIf I connect to a other device in the network (does not matter if I connect to my Alexas or to my Soundbar it will not allow me most of the time ...
Plan Premium Country Germany Device Huawei P30 Pro Operating System Android 10 EMUI 10.1.0 My Question or Issue If I connect to a other device in the netwo...
608 Views
0 replies
0 likes
PlanPremiumCountryTurkeyDeviceXperia XA UltraOperating SystemAndroid 7.0 My Question or IssueWhen I try to open an artist page or album page the mobile application of the Spotify stops working. I can't open of any artist page. What should I do for so...
Plan Premium Country Turkey Device Xperia XA Ultra Operating System Android 7.0 My Question or Issue When I try to open an artist page or album page the mobile application of the Spo...
Spotify Star
931 Views
3 replies
0 likes
PlanPremiumCountryThe NetherlandsDevicePixel 2Operating SystemAndroid 10 My Question or IssueHi, I'm still getting a random notification that spotify is trying to play... I've seen that the issue officially has been resolved but it seems not for ever...
Plan Premium Country The Netherlands Device Pixel 2 Operating System Android 10 My Question or Issue Hi, I'm still getting a random notification that spotify is trying...
441 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S20+ Operating SystemAndroid 10 My Question or IssueVery weirdly, since moving from an S9+ to an S20+, the queue option has greyed out. I have tried uninstalling and reinstalling, a clean uninstall and deletio...
Plan Premium Country UK Device Samsung Galaxy S20+ Operating System Android 10 My Question or Issue Very weirdly, since moving from an S9+ to an S20+, the queue option h...
368 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueWhen I'm offline on some not all albums I get the error message, the album is downloaded and I've tried to log out and in again but nothing works, any ideas?
Plan Premium Country UK DeviceSamsung Galaxy 7 Operating System Android My Question or Issue When I'm offline on some not all albums I get the error message, the album is downlo...
Spotify Legend
1481 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid 9 My Question or IssueWhen I try to scroll in my albums / artists, whatever I touch on the screen is selected immediately. The effect is I cannot scroll down because when I touch anything, wha...
Plan Premium Country USA Device Moto G6 Operating System Android 9 My Question or Issue When I try to scroll in my albums / artists, whatever I touch on the screen is selected immedi...
Spotify Legend
559 Views
1 replies
0 likes
PlanFreeCountryItalyDeviceHuawei PSmartOperating SystemAndroid 9.1.0 My Question or IssueI've been having this problem for a while now. When I go to an artist's profile and tap on the playlist "most popular" (I don't know if that's the right name, I ...
Plan Free Country Italy Device Huawei PSmart Operating System Android 9.1.0 My Question or Issue I've been having this problem for a while now. When I go to an artist's profile and t...
452 Views
0 replies
0 likes
Macbook pro / CatalinaPremium Hello~ I'm not sure if it's a bug, but when Spotify is playing suggested songs after an album/playlist/whatever, the previous song button fail to go to... previous song. It just reset the song even if I press it multiple...
Macbook pro / Catalina Premium Hello~ I'm not sure if it's a bug, but when Spotify is playing suggested songs after an album/playlist/whatever, the previous song button fail to go to...
1003 Views
0 replies
0 likes
Hi. Since 15.07 my mobile app crashes when I try to open any artist. My liked songs are gone. When I click on liked, the app says that it will show any liked song when I start liking songs - seems like it doesn't acknowledge any of my liked songs wha...
Hi. Since 15.07 my mobile app crashes when I try to open any artist. My liked songs are gone. When I click on liked, the app says that it will show any liked song when I start liking songs - seems li...
Composer
765 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or Issue As the title suggests, Spotify PC doesn't show my Liked Songs despite clear installs and cache clears. I've tried a bunch of things and none of it worked. Spotify app wor...
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue As the title suggests, Spotify PC doesn't show my Liked Songs despite clear ins...
Spotify Star
556 Views
1 replies
0 likes
PlanFree CountryGermany DeviceHuawei P8 Lite 2017 Operating SystemAndroid 8 My Question or IssueI can't find the Equalizer that should be under "Soundqualität" (=Sound quality), also I wasn't able to find it anywhere else. Is there even one still exi...
Plan Free Country Germany Device Huawei P8 Lite 2017 Operating System Android 8 My Question or Issue I can't find the Equalizer that should be under "Soundquali...
Spotify Star
3886 Views
5 replies
0 likes
PlanPremiumCountryRussiaDeviceiPhone xs maxOperating Systemios 13.5 My Question or IssueИзначально пользовался бесплатной США версией, с появлением в России перешел на premium версию. Прошло около недели, но плейлисты не обновились.
Plan Premium Country Russia Device iPhone xs max Operating System ios 13.5 My Question or Issue Изначально пользовался бесплатной США версией, с появлением в России перешел на premiu...
966 Views
0 replies
4 likes
PlanFreeCountryUkraine Device(Samsung Galaxy A70, Samsung Galaxy Watch)Operating System(Android 10, Tizen 4.0.0.7) My Question or IssueSpotify app is not available in Galaxy store. I can't find it using search, and when I'm trying to go through the d...
Plan Free Country Ukraine Device (Samsung Galaxy A70, Samsung Galaxy Watch) Operating System (Android 10, Tizen 4.0.0.7) My Question or Issue Spotify app is not available in ...
Casual Listener
2277 Views
1 replies
2 likes
PlanFreeCountryРоссия DeviceHonor 8x Operating SystemAndroid 10 My Question or IssueСначала все было хорошо, но потом после 3го "Микса дня" они перестали создаваться, прошло уже больше 5ти дней, а миксы не создаются, как решить эту проблему?
Plan Free Country Россия Device Honor 8x Operating System Android 10 My Question or Issue Сначала все было хорошо, но потом после 3го "Микса дня" они перестали создаватьс...
918 Views
0 replies
4 likes
I have a Samsung A3 2017. When I try to download a playlist, one song will download then the the download stops and the message 'go online to download' appears. Spotify connect does not work correctly either. I can connect to a speaker but the back, ...
I have a Samsung A3 2017. When I try to download a playlist, one song will download then the the download stops and the message 'go online to download' appears. Spotify connect does not work correctl...
Moderator
1923 Views
6 replies
0 likes
PlanPremiumCountry GermanyDeviceHTC 10Operating SystemAndroid Oreo My Question or Issue I have a playlist of around 450 songs downloaded on my phone. While driving to work, i'm using offline-mode and want to listen to my playlist on shuffle-mode.I re...
Plan Premium Country Germany Device HTC 10 Operating System Android Oreo My Question or Issue I have a playlist of around 450 songs downloaded on my phone. While driving ...
Casual Listener
1595 Views
2 replies
2 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy A5, Samsung Galaxy S8, ACER Aspire 5 LaptopOperating System8.0.0(A5), 9(S8), Windows 10(ACER) My Question or IssueHi there, I've had my Samsung Galaxy A5 phone for a few years now and just switched to my m...
Plan Premium Country Canada Device Samsung Galaxy A5, Samsung Galaxy S8, ACER Aspire 5 Laptop Operating System 8.0.0(A5), 9(S8), Windows 10(ACER) My Question or Issue Hi there, &nbs...
424 Views
0 replies
0 likes
Hi! I'm having problem when casting to my Chromecast for my TV from within Spotify app (Android). When casting from my mobile (or any other device!) using youtube, youtube music, netflix, casting the video and sound from a Android device etc the soun...
Hi! I'm having problem when casting to my Chromecast for my TV from within Spotify app (Android). When casting from my mobile (or any other device!) using youtube, youtube music, netflix, ca...
2306 Views
0 replies
5 likes
I've download a song to my PC, got it over via local files on my spotify on my PC.My PC and phone is connected, but the song is just gray on my phone and not able to be played. My pc and phone is not connected via wifi as my pc dosent have a wifi con...
I've download a song to my PC, got it over via local files on my spotify on my PC. My PC and phone is connected, but the song is just gray on my phone and not able to be played. My pc and phone is n...
Moderator
506 Views
1 replies
0 likes
PlanPremiumCountryEl SalvadorDeviceHuawei Y7 2019Operating SystemAndroid Oreo My Question or Issue Hello, I have had Spotify for quite long on my phone, but suddenly from some days and on, when I´m playing any song and either lock my phone or start u...
Plan Premium Country El Salvador Device Huawei Y7 2019 Operating System Android Oreo My Question or Issue Hello, I have had Spotify for quite long on my phone, but sudde...
Moderator
1769 Views
3 replies
0 likes
