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Liked songs gone+artists impossible to open

Liked songs gone+artists impossible to open

Hi. Since 15.07 my mobile app crashes when I try to open any artist. My liked songs are gone. When I click on liked, the app says that it will show any liked song when I start liking songs - seems like it doesn't acknowledge any of my liked songs whatsoever. This happens on mobile app, on PS4 everything I checked works fine. Please see to this issue as this is very challenging to use my premium now.






Samsung Galaxy 8

Operating System



My Question or Issue


1 Reply

Hi @klarusia95


Thanks for posting in the Spotify Community!


This is an Ongoing Issue that Spotify is investigating, which you can find more information about here. On that page, there will be a status update of the next steps to take and information to provide. Please add your +VOTE, as this will help with the investigation. Additionally, subscribe to the thread by selecting the 3 dots at the top right hand corner.


Sometimes a clean reinstall of the app seemed to resolve the issue.


Hope this will be fixed soon.


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