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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107328 Views

26 replies

3 likes

  • 107328 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217210 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217210 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571255 Views

79 replies

3 likes

  • 571255 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470686 Views

577 replies

40 likes

Account
Free
  • 470686 Views
  • 577 replies
  • 40 likes

Search

Plan: PremiumCountry: Philippines Device: Huawei Nova3iOperating System: Android Pie My Question or IssueCannot search any song today, app is updated.

Casual Listener

Plan: Premium Country: Philippines  Device: Huawei Nova3i Operating System: Android Pie   My Question or Issue Cannot search any song today, app is updated. 

Billy-J

Spotify Star

649 Views

3 replies

2 likes

  • 649 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Can no longer see my liked albums only 'recommended albums'

PlanpremiumCountryUkDeviceHuawei mate 20 liteOperating SystemAndroid 10 My Question or IssueWhen I went into 'my library' and then selected 'albums' there always used to be a list of all the albums I had liked. This week the only thing that comes up ...

Regular

  Plan premium Country Uk Device Huawei mate 20 lite Operating System Android 10   My Question or Issue When I went into 'my library' and then selected 'albums' there always used...

Hannah81

Regular

1276 Views

2 replies

0 likes

  • 1276 Views
  • 2 replies
  • 0 likes

Weird notification bar color when using dark mode

PlanFreeCountryThailandDeviceVivo S1 ProOperating SystemAndroid 10 My Question or IssueI am getting a very weird notification bar color when using dark mode on my Vivo S1 Pro. The first picture shows notification bar in dark mode.The second picture s...

Casual Listener

  Plan Free Country Thailand Device Vivo S1 Pro Operating System Android 10   My Question or Issue I am getting a very weird notification bar color when using dark mode on my Viv...

840 Views

0 replies

0 likes

  • 840 Views
  • 0 replies
  • 0 likes

Solved!! Cannot login - you are offline

PlanFreeCountry DeviceSamsung Galaxy a7Operating SystemAndroid 10 My Question or IssueI keep getting error while trying to login "you are offline"I have tried the workaround indicated in the community solution - reinstall app- eliminate the pwd from ...

Casual Listener

Plan Free Country     Device Samsung Galaxy a7 Operating System Android 10       My Question or Issue I keep getting error while trying to login "you are offline...

DanielXX04

Casual Listener

1224 Views

2 replies

0 likes

  • 1224 Views
  • 2 replies
  • 0 likes

Mi spotify no detecta conexion red movil/wifi en solo uno de mis dispositivos

Mi app de spotify no detecta ninguna conexión (wifi/red movil) en un dispositivo huawei p30lite, sin embargo tambien lo tengo activo en un huawei mate20 sin problemas.PlanPremium DuoCountryMexicoDevice(Huawei P30 Lite)Operating System(Android 10) My ...

Visitor

Mi app de spotify no detecta ninguna conexión (wifi/red movil) en un dispositivo huawei p30lite, sin embargo tambien lo tengo activo en un huawei mate20 sin problemas. Plan Premium Duo Country Me...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Solved!! Reverting to a previous update (from version 8.5.6.673)

My Question or IssueThis new UI update has made accessing music I've saved over the years nigh impossible, showing music I have downloaded in artists and albums in random order (instead of alphabetical), showing playlists in random order (instead of ...

Regular

My Question or Issue This new UI update has made accessing music I've saved over the years nigh impossible, showing music I have downloaded in artists and albums in random order (instead of alphabet...

zzrenz

Newbie

19997 Views

5 replies

0 likes

revert
UI
Update
version
  • 19997 Views
  • 5 replies
  • 0 likes

Can't listen to Foo Fighters

Since a few months I can't listen to any song of Foo Fighters. The only message i get, is that this artist wont allowed to play a song on my mobile device (i get the same message on my pc too!). I changed my mobile phone from Honor to OnePlus, re-ins...

Casual Listener

Since a few months I can't listen to any song of Foo Fighters. The only message i get, is that this artist wont allowed to play a song on my mobile device (i get the same message on my pc too!). &nb...

Emilia_8

Community Legend

1493 Views

3 replies

0 likes

  • 1493 Views
  • 3 replies
  • 0 likes

Solved!! Cant login "you're offline"

PlanFreeCountryIsraelDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueI cannot login to Spotify. Always get the message "You're offline. Check your connection and try again"I did a clean install with no help

Casual Listener

Plan Free Country Israel Device Xiaomi Mi A3 Operating System Android 10   My Question or Issue I cannot login to Spotify. Always get the message "You're offline. Check your connection...

shacha

Casual Listener

1031 Views

2 replies

0 likes

  • 1031 Views
  • 2 replies
  • 0 likes

Artist is blocked even after unblocking

PlanPremiumCountryCzech RepublicDeviceXiaomi Mi 9SEOperating SystemAndroid My Question or IssueHello. I accidentaly clicked "Don't play this" on The Weeknd and I am **bleep**. When I press "Allow to play this" on the phone, sometimes I can play his s...

Newbie

Plan Premium Country Czech Republic Device Xiaomi Mi 9SE Operating System Android   My Question or Issue Hello.   I accidentaly clicked "Don't play this" on The Weeknd and I am ...

AdamDamon

Community Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium user getting popup ads

Hello, I am a premium user but still occasionally get popup ads when opening the Android app. How can I disable ALL advertisements? I have attached a screenshot of an ad I received today.

Casual Listener

Hello, I am a premium user but still occasionally get popup ads when opening the Android app. How can I disable ALL advertisements? I have attached a screenshot of an ad I received today.

Elena

Moderator

631 Views

1 replies

2 likes

  • 631 Views
  • 1 replies
  • 2 likes

the shuffle play button is missing

PlanFreeCountrySingaporeDeviceXiaomi RedmiOperating SystemAndroid My Question or IssueMy shuffle button is completely missing

Newbie

  Plan Free Country Singapore Device Xiaomi Redmi Operating System Android   My Question or Issue My shuffle button is completely missing

583 Views

0 replies

1 likes

  • 583 Views
  • 0 replies
  • 1 likes

Searched songs don't play correctly

I've remember that when i search a song or artist in my liked songs and hit shuffle play or just hit a song, the queue would be my search, now it plays just my liked songs anyways no matter what i search. Example: I've searched "System of a down", an...

Visitor

I've remember that when i search a song or artist in my liked songs and hit shuffle play or just hit a song, the queue would be my search, now it plays just my liked songs anyways no matter what i se...

576 Views

0 replies

0 likes

Queue bug
search bug
  • 576 Views
  • 0 replies
  • 0 likes

Cant play an Artist

PlanPremiumCountryNetherlands DeviceS10+Operating SystemAndroid 10 My Question or IssueHello!I came across a super annoying bug. I followed an artist, and accidently pressed "dont play this artist" on the artist page (in my example: De Snorkelduik).I...

Newbie

Plan Premium Country Netherlands   Device S10+ Operating System Android 10   My Question or Issue Hello! I came across a super annoying bug. I followed an artist, and accidently...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Spotify Camera

PlanPremium FamilyCountryMalaysiaDeviceOppo A5sOperating SystemOppo My Question or Issuemy spotify camera has a weird quality as the pic i've given. i don't know why it look like that, i'm just wondering if this related to spotify, thank you.

Visitor

Plan Premium Family Country Malaysia Device Oppo A5s Operating System Oppo   My Question or Issue my spotify camera has a weird quality as the pic i've given. i don't know why it look ...

Billy-J

Spotify Star

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify long loading times, especially audiobooks

PlanPremium FamilyCountryGermanyDeviceSamsung Galaxy 8Operating SystemAndroid 9.0 Pie Hello guys,for about the last 2-3 weeks a strange bug occurs regularly on my daily spotify use.When I start the app from cold it is fast and responsible, loads musi...

Casual Listener

Plan Premium Family Country Germany Device Samsung Galaxy 8 Operating System Android 9.0 Pie   Hello guys, for about the last 2-3 weeks a strange bug occurs regularly on my daily spoti...

kerberos667

Regular

5351 Views

32 replies

1 likes

  • 5351 Views
  • 32 replies
  • 1 likes

Artist and song pages wont load

PlanPremiumCountryUSADeviceLG Aristo 4Operating SystemAndroid My Question or IssueWhenever i try to load an artist page ir song page it just loads and loads and never actually displays anything. My liked or favorited songs also wont load, and the son...

Casual Listener

Plan Premium Country USA Device LG Aristo 4 Operating System Android   My Question or Issue Whenever i try to load an artist page ir song page it just loads and loads and never actuall...

robigouk

Composer

1182 Views

5 replies

2 likes

  • 1182 Views
  • 5 replies
  • 2 likes

Stops Playing at 10 Seconds

PlanPremium (Student)CountryCanadaDeviceGoogle Pixel 3A XLOperating System My Question or IssueMost of the time when I try to play a song it stops at either 9 or 10 seconds. It doesn't do this with all songs though, and seems to pick the odd one at r...

Visitor

Plan Premium (Student) Country Canada Device Google Pixel 3A XL Operating System     My Question or Issue Most of the time when I try to play a song it stops at either 9 or 10 sec...

Joel-M

Composer

1097 Views

1 replies

1 likes

  • 1097 Views
  • 1 replies
  • 1 likes

Superuser Contribution Minhas músicas curtidas sumiram.

Boa tarde, quando entro no aplicativo pelo meu celular Android, e vou na minha playlist de músicas curtidas. Aparece como se a playlists estivesse sem nenhuma música, ou seja a playlist vazia. O que me recomendam para que esse erro ser resolvido? Obr...

Visitor

Boa tarde, quando entro no aplicativo pelo meu celular Android, e vou na minha playlist de músicas curtidas. Aparece como se a playlists estivesse sem nenhuma música, ou seja a playlist vazia. O que ...

PedroCapetini

Visitor

26653 Views

38 replies

15 likes

  • 26653 Views
  • 38 replies
  • 15 likes

Sorting Playlist on Samsung active 2 watch

I recently bought the Samsung active 2 watch.I downloaded spotify on the device, and its working very well.For some reason I dont seem to find how to sort my playlist in a way which I will first see the latest songs I added to playlist (which should ...

Casual Listener

I recently bought the Samsung active 2 watch. I downloaded spotify on the device, and its working very well. For some reason I dont seem to find how to sort my playlist in a way which I will f...

ThundeR7

Casual Listener

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Soptify says that i'm offline

PlanFreeCountryItalyDeviceSamsung galaxy s10e Operating SystemAndroid Oreo My Question or Issuehi everyone, for two days Spotify has a problem that I can't solve in any way. In short the problem is that all of a sudden Spotify has logged out of my ac...

Casual Listener

  Plan Free Country Italy Device Samsung galaxy s10e  Operating System Android Oreo   My Question or Issue hi everyone, for two days Spotify has a problem that I can't ...

Arkadi

Casual Listener

1577 Views

2 replies

1 likes

  • 1577 Views
  • 2 replies
  • 1 likes