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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

400125 Views

548 replies

35 likes

Account
Free
  • 400125 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8595 Views

0 replies

7 likes

  • 8595 Views
  • 0 replies
  • 7 likes

Discover weekly playlist problem

PlanPremiumCountry Russia Device(Samsung Galaxy note 9)Operating System(Android Oreo) My Question or IssueI use spotify for 2 weeks. I havent got discover weekly playlist.Is it normal?I check recomendation.There are 6 mixes, release radar and repeat ...

Casual Listener

  Plan Premium Country Russia   Device (Samsung Galaxy note 9) Operating System (Android Oreo)   My Question or Issue I use spotify for 2 weeks.  I havent got dis...

SoundShots

Composer

1118 Views

7 replies

0 likes

  • 1118 Views
  • 7 replies
  • 0 likes

Problems with searching album

PlanPremiumCountryGermanyDevice(Huawei Mobile, Samsung Tablet)Operating System(Android ) My Question or IssueSearching or loading albums takes an extremely long time. For example, after I have selected an artist and then want to view all of his album...

Visitor

Plan Premium Country Germany Device (Huawei Mobile, Samsung Tablet) Operating System (Android )   My Question or Issue Searching or loading albums takes an extremely long time. For exa...

jesu2323

Casual Listener

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

I don't have the lyrics option

I think there is something with my account, I already update the app. My sister has the same device and she have the lyrics. Help please PlanPremiumCountryPeru DeviceHuawei Psmart 2018Operating SystemAndroid 9 My Question or Issue

Visitor

I think there is something with my account, I already update the app. My sister has the same device and she have the lyrics. Help please 😞 Plan Premium Country Peru  Device Huawei Psmart ...

Billy-J

Spotify Star

539 Views

1 replies

1 likes

lyrics
  • 539 Views
  • 1 replies
  • 1 likes

Adding liked songs from PC to android

PlanPremiumCountryCroatiaDevice(Xiaomi Mi Redmi Note 8T)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAight here is my question, i got on my PC Spotify app and i store all my music under Liked Music. For some reason i ca...

Newbie

Plan Premium Country Croatia Device (Xiaomi Mi Redmi Note 8T) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Aight here is my question, i got on m...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Spotify app starts automatically in my car

Yes, that is a known issue.I have searched several forums, but no answer is to be found.Every time I start my car, my phone connects to the car system by bluetooth. I have to use that for mobile calls when I drive.But I usually never use Spotify when...

Casual Listener

Yes, that is a known issue. I have searched several forums, but no answer is to be found. Every time I start my car, my phone connects to the car system by bluetooth. I have to use that for mobil...

assar_se

Casual Listener

761 Views

2 replies

1 likes

  • 761 Views
  • 2 replies
  • 1 likes

Superuser Contribution Skipping/Stuttering/Speeding Up of Songs on Bluetooth

PlanPremiumCountryIrelandDeviceXiaomi Redmi Note 8TOperating SystemAndroid 11/MIUI 11 My Question or IssueAnytime I play a song on Spotify it Glitches/Stutters then speeds the song up until I skip the song . This only happens on Spotify. I have tried...

Visitor

  Plan Premium Country Ireland Device Xiaomi Redmi Note 8T Operating System Android 11/MIUI 11   My Question or Issue Anytime I play a song on Spotify it Glitches/Stutters then s...

Peter

Spotify Legend

3668 Views

1 replies

0 likes

  • 3668 Views
  • 1 replies
  • 0 likes

Canẗ play offline Songs

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy A7Operating SystemAndroid 10 Hey I have the problem, if I download songs or an Album soon if I am offline the songs vanish from the app. When I'm back online the downloaded Songs are there again. I de...

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy A7 Operating System Android 10   Hey 🙂 I have the problem, if I download songs or an Album soon if I am offline the songs vanish...

AdamDamon

Community Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

When switching a track, the sound in bluetooth headphones disappears

PlanPremiumCountryRussiaDeviceXiaomi Mi A3Operating systemAndroid 10 My question or problemThe problem occurs when navigating the playlist: switching track, pause / play. The sound is heard for a second and immediately dies down. Headphones: Sennheis...

Visitor

Plan Premium Country Russia Device Xiaomi Mi A3 Operating system Android 10   My question or problem The problem occurs when navigating the playlist: switching track, pause / play. The...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Solved!! My Spotify Won't Open Any Song or Album List

PlanFree/Country Device( Samsung Galaxy 10)Operating System(Android) My Question or IssueI've noticed that for some people, their attempted opening of artists or playlists are met with black screens and freezing, for me on the other hand, I am able t...

Casual Listener

Plan Free/ Country   Device ( Samsung Galaxy 10) Operating System (Android)   My Question or Issue I've noticed that for some people, their attempted opening of artists or playlis...

Emilia_8

Community Legend

4079 Views

6 replies

1 likes

  • 4079 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify 8.5.68.904 not launching on Pixel Android 10

PlanPremiumCountryUnited KingdomDevicePixel 1Operating SystemAndroid 10 My Question or IssueThis started today. When I launch the app, I get the logo and a couple seconds later it goes back to my home screen, and the app never starts. I tried reinsta...

Newbie

Plan Premium Country United Kingdom Device Pixel 1 Operating System Android 10   My Question or Issue This started today. When I launch the app, I get the logo and a couple seconds lat...

Ivan

Spotify Legend

1087 Views

1 replies

0 likes

Android 10
Crash
Crash Android
Crash launch
  • 1087 Views
  • 1 replies
  • 0 likes

[Android][Connect] Spotify not consistently recognizing Roku 3 in Android app

In the past I would be able to listen to music by turning Spotify on my Roku 3 from another room through the app on my phone. I could also do this with other devices in my home. It was very convenient. With the most recent update the app seems to hav...

Visitor

In the past I would be able to listen to music by turning Spotify on my Roku 3 from another room through the app on my phone. I could also do this with other devices in my home. It was very convenien...

302 Views

0 replies

0 likes

Android
Connect
  • 302 Views
  • 0 replies
  • 0 likes

Completely unable to use my wifi speakers with downloaded music

I have tried with both my sonos speakers and google home which usually both let me connect and play music very easily, but with downloaded local files it is undoable. The songs play just fine over my phone speakers or headphones, so it feels really w...

Casual Listener

I have tried with both my sonos speakers and google home which usually both let me connect and play music very easily, but with downloaded local files it is undoable. The songs play just fine over my...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Offline mode isn't working

PlanPremiumCountryUKDeviceMoto G5 PlusOperating SystemAndroid (8.1.0) My Question or IssueMy Spotify app won't play downloaded albums when placed in offline mode. It will play downloaded playlists - just not albums. I get a 'Something went wrong - ha...

Regular

Plan Premium Country UK Device Moto G5 Plus Operating System Android (8.1.0)    My Question or Issue My Spotify app won't play downloaded albums when placed in offline mode. It wi...

Sam1980

Regular

779 Views

2 replies

0 likes

  • 779 Views
  • 2 replies
  • 0 likes

Spotify Custom Playlists don't have Shuffle/Repeat Buttons

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or IssueThis is more of a suggestion/complaint rather than a bug, but any playlists created for me by Spotify (Discover Weekly and Release Radar which I use ...

Visitor

Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue This is more of a suggestion/complaint rather than a bug, but any playlis...

508 Views

0 replies

1 likes

  • 508 Views
  • 0 replies
  • 1 likes

Retrieving podcast episode's is slow

PlanPremiumCountryUkDeviceSamsung galaxy s7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe query to retrieve podcast episodes is really slow (takes 30+ seconds for me). Steps to reproduce:Click "Your Library" on bottom...

Newbie

Plan Premium Country Uk Device Samsung galaxy s7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The query to retrieve podcast episodes is really s...

beardybrewer

Casual Listener

2038 Views

2 replies

2 likes

  • 2038 Views
  • 2 replies
  • 2 likes

Solved!! Cannot see or like individual songs in a album.

When I am trying to open an album to like individual songs, the app does not allow me to do so. I try clicking the "see more" button, but I cannot see the individual songs. This has been happening for a week now and nobody has contacted me or helped ...

Regular

When I am trying to open an album to like individual songs, the app does not allow me to do so. I try clicking the "see more" button, but I cannot see the individual songs. This has been happening fo...

faizy1

Newbie

8777 Views

14 replies

0 likes

Android
  • 8777 Views
  • 14 replies
  • 0 likes

Songs skipping to next and restarting

PlanPremiumCountryUSADevicePixel 4Operating SystemAndroid My Question or IssueSongs are randomly cut short and Spotify skips ahead to the next song. It's been happening since I've tried to listen to folklore several days ago. Songs play for maybe a m...

Visitor

  Plan Premium Country USA Device Pixel 4 Operating System Android   My Question or Issue Songs are randomly cut short and Spotify skips ahead to the next song. It's been happeni...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Added New Album to Playlist, Won't Shuffle?

PlanPremiumCountryUSADeviceSamsung Galaxy S9 My Question or IssueAfter the new Taylor Swift album "folklore" was released, I added it to my master playlist of all her albums. I shuffled it the other day, started listening, and realized after several ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S9     My Question or Issue After the new Taylor Swift album "folklore" was released, I added it to my master playlist of all her alb...

GreenDragonGirl

Casual Listener

650 Views

2 replies

1 likes

  • 650 Views
  • 2 replies
  • 1 likes

Samsung A7 2018 not playing through Bluetooth

PlanPremiumCountryUkDeviceSamsung A7 2018Operating SystemAndroid My Question or IssueNo matter how many thinhs I try, spotify will only play through my phones speakers and not a bluetooth device. When you change the volume it shows both the phone vol...

Visitor

Plan Premium Country Uk Device Samsung A7 2018 Operating System Android   My Question or Issue No matter how many thinhs I try, spotify will only play through my phones speakers and no...

Cherie1

Casual Listener

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Spotify keeps playing over mobile data

PlanFree/PremiumCountry Device(Samsung Galaxy S10)Operating System(Android 10) My Question or IssueI do not have unlimited data, therefore I very strictly control the functions of my phone (ie only listening to downloaded podcasts when not connected ...

Music Fan

Plan Free/Premium Country   Device (Samsung Galaxy S10) Operating System (Android 10)   My Question or Issue I do not have unlimited data, therefore I very strictly control the fu...

HellsBells24

Music Fan

1633 Views

9 replies

0 likes

autoplay
  • 1633 Views
  • 9 replies
  • 0 likes