Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PremiumCountryUSADeviceSamsung Galaxy S20 PlusOperating SystemAndroid 10 My Question or IssueI am not seeing the icon that removes songs from playlists that are auto-assembled by Spotify. I am not seeing it for songs or podcasts, and I am not seeing ...
Premium Country USA Device Samsung Galaxy S20 Plus Operating System Android 10 My Question or Issue I am not seeing the icon that removes songs from playlists that are auto-assembled ...
Moderator
5238 Views
8 replies
2 likes
Spoiler (Highlight to read) PlanPremiumCountryIrelandDeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueEvery time I try to remove songs from my queue, they keep returning. If I try to change the order that the songs play in, my chan...
Plan Premium Country Ireland Device Huawei P30 Lite Operating System Android 10 My Question or Issue Every time I try to remove songs from my queue, they keep returning. If I...
Newbie
5506 Views
10 replies
6 likes
Why my top genres are different on web player than on Android.
Why my top genres are different on web player than on Android.
485 Views
0 replies
3 likes
PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...
Plan Premium Device Samsung Galaxy A50 Operating System Android 10 My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...
1690 Views
0 replies
3 likes
PlanPremium CountryCanada DeviceSamsung Galaxy A50 Android 9 OS The issue i have is some Facebook stories on facebook app on my phone redirect to main spotify page in spotify for android and not the webpage. I have open in external web browser enable...
Plan Premium Country Canada Device Samsung Galaxy A50 Android 9 OS The issue i have is some Facebook stories on facebook app on my phone redirect to main spotif...
Spotify Legend
636 Views
1 replies
0 likes
PlanPremiumCountry DeviceSony ZX505Operating SystemAndroid 9 My Question or IssueSpotify pausing randomly on Android when screen off with downloaded files.Tried delete all files and reinstall Spotify, turn off battery optimization, swap another SD ca...
Plan Premium Country Device Sony ZX505 Operating System Android 9 My Question or Issue Spotify pausing randomly on Android when screen off with downloaded files. Trie...
Casual Listener
3040 Views
14 replies
2 likes
PremiumCountryUnited StatesDeviceGoogle Pixel 3AOperating SystemAndroid 10 My Question or IssueWhile using the Spotify Stations app, if I pick up an incoming call, the banner in the notifications area disappears, and I need to go back into the app to...
Premium Country United States Device Google Pixel 3A Operating System Android 10 My Question or Issue While using the Spotify Stations app, if I pick up an incoming call, the banner i...
Spotify Legend
300 Views
1 replies
0 likes
PlanPremiumCountryGuatemalaDeviceHuawei p30 proOperating SystemAndroid 10, EMUI 10 My Question or Issue Hello. Im having problems with the app, it closes every 10 minutes I need to reopen the app to play the music. I already deleted the cache, I dele...
Plan Premium Country Guatemala Device Huawei p30 pro Operating System Android 10, EMUI 10 My Question or Issue Hello. Im having problems with the app, it closes every 10 minu...
537 Views
0 replies
0 likes
In my Android app, I want to visualize the audio beats. By using the Quick Start I can get authorized and get notifications for the currently playing song which is a good starting point already.But I see no API (yet?) to access the audio-analysis. Do...
In my Android app, I want to visualize the audio beats. By using the Quick Start I can get authorized and get notifications for the currently playing song which is a good starting point a...
306 Views
0 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUnited states DeviceSamsung Galaxy s9Operating SystemAndroid My Question or IssueI have kind of weird situati...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country United states Device Samsung Galaxy s9 ...
Roadie
494 Views
1 replies
0 likes
I am listening music from my Samsung SmartTV which synced with my Android phone.But when I plug headphone to Android phone to make a phone call ends up music stop on SmartTV and starts to play in headphones. PlanPremiumDeviceSamsung Galaxy S7 EdgeOpe...
I am listening music from my Samsung SmartTV which synced with my Android phone. But when I plug headphone to Android phone to make a phone call ends up music stop on SmartTV and starts to play in h...
378 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceAndroid 4.2.2Operating SystemAndroid 4.2.2 and Win10 My Question or IssueIf i add local files from my computer to a playlist and then download that playlist on my phone, these files are sped up. I tried redownlading the...
Plan Premium Country Germany Device Android 4.2.2 Operating System Android 4.2.2 and Win10 My Question or Issue If i add local files from my computer to a playlist and then download ...
620 Views
0 replies
0 likes
PlanFree/PremiumCountryUSDeviceSamsung Galaxy S20+Operating System My Question or IssueI'm not able to redeem my free 6 month premium, it says im ineligible. I tried everything, talked to their support and they told me to bring this up to you guys. T...
Plan Free/Premium Country US Device Samsung Galaxy S20+ Operating System My Question or Issue I'm not able to redeem my free 6 month premium, it says im ineligible. I tried everything...
Roadie
989 Views
1 replies
0 likes
PlanPremiumCountryUiDeviceHuwaei p20Operating SystemAndroid My Question or IssueI've got a p20 when I try and connect devices from Spotify to the Google home. It just says connecting I know that the Google home works. Can connect a Android tablet. I ...
Plan Premium Country Ui Device Huwaei p20 Operating System Android My Question or Issue I've got a p20 when I try and connect devices from Spotify to the Google home. It just says co...
345 Views
0 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy Note 9 with Samsung KnoxOperating SystemAndroid 10 My Question or IssueI have been using Spotify without problem earlier. I had to recently perform a factory reset on my Galaxy Note 9 and re-install the Sp...
Plan Premium Country Sweden Device Samsung Galaxy Note 9 with Samsung Knox Operating System Android 10 My Question or Issue I have been using Spotify without problem earlier. I had t...
Spotify Legend
4309 Views
16 replies
1 likes
PlanPremiumCountrySingaporeDeviceMi Max 2Operating SystemAndroid My Question or IssueI always used to be able to share songs to my instagram story. But recently the option wasn't available. I just updated both instagram and spotify thinking that was ...
Plan Premium Country Singapore Device Mi Max 2 Operating System Android My Question or Issue I always used to be able to share songs to my instagram story. But recently the option wa...
Spotify Legend
593 Views
3 replies
1 likes
PlanFree/PremiumCountry Device(Android)Operating System(Android My Question or Issues:How to look up the recent songs I've listened to
Plan Free/Premium Country Device (Android) Operating System (Android My Question or Issues: How to look up the recent songs I've listened to
Spotify Legend
366 Views
1 replies
0 likes
Hello, i have always shared songs tk my IG stories before.... but now that option/feature is missing... My apps are up to date. Im using Samsung galaxy a50
Hello, i have always shared songs tk my IG stories before.... but now that option/feature is missing... My apps are up to date. Im using Samsung galaxy a50
Spotify Legend
888 Views
4 replies
1 likes
I had a few local songs stored on my Android for quite some time now and I remember the time I uploaded those being rather simple, just as described in the tutorial. When I wanted to upload a few more local songs now I've been shocked to find out it ...
I had a few local songs stored on my Android for quite some time now and I remember the time I uploaded those being rather simple, just as described in the tutorial. When I wanted to upload a few mor...
Roadie
5807 Views
5 replies
0 likes
How do you report an issue with a track on Android, as there doesn't appear to be any options available? I've been forced to come to the Spotify Community website via the browser in order to ask this question. My reason for being here is this single....
How do you report an issue with a track on Android, as there doesn't appear to be any options available? I've been forced to come to the Spotify Community website via the browser in order to ask this...
Spotify Legend
447 Views
3 replies
0 likes
