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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryUnited States of AmericaDeviceLG G6Operating SystemAndroid My Question or IssueI just git my new phone, because I needed something compatible with my new diabetes equipment. I use spotify nonstop, and regularly make and edit playlis...
Using the Galaxy S10. Everytime I switch to a different app, an annoying little bubble pops up with the current song that stays on top of all my other apps. Even if I go back to Spotify, there it is. I can close it out, but it's cumbersome and half t...
PlanPremiumCountryEspañaDeviceXiaomi Redmi Note 5Operating SystemAndroid 9 My Question or IssueCuando intento descargar una lista de reproducción con archivos locales (añadida desde el pc) en mi movil, se queda "esperando para descargar" indefinidame...
PlanPremiumCountryIndia DeviceMotorola one powerOperating SystemAndroid v9 My Question or IssueSpotify hangs and app shuts out automatically when I click on the song that is playing shown at the bottom half of screen (see attached snapshot)Have seen ...
Where did the daily mixes go? I uninstalled and reinstalled the app but still no luck.
PlanPremium - FamilyCountryUKDeviceSamsung Note 9Operating SystemAndroid Pie My Question or IssueSpotify keeps switching to the internal phone storage and ignoring the SD Card that 4000+ downloads are supposed to be saved to. Saving to the SD Card se...
I live in Mozambique and spotify free is not available in my country so I bought the premium one, however I can't download the app, I can only use it in my computer. Does anyone passed for this situation?
PlanPremiumCountrySpainDeviceXperia xz3Operating SystemAndroid 9 Spotify has become so slow it's almost unusable. It takes literally minutes to open a playlist, or an artist profile or an album list. It makes no difference if the songs are downloaded...
PlanPremiumCountryFrance DeviceSamsung Galaxy 9Operating SystemAndroid Bonjour,Depuis quelques semaines, l'application Spotify se met régulièrement en pause toutes les 10-20 secondes et parfois redémarre plusieurs secondes après. Je n'utilise pas d'e...
PlanPremiumDeviceVariousOperating SystemAndroid My Question or IssueI have an android heatunit in my car and listen to spotify all the time but the latest update to the GUI is a joke. The album art is so small its hardly visible and the controls are ...
PlanFreeCountryUruguayDeviceSamsung Galaxy J6Operating SystemAndroid 8.0 My Question or IssueEvery day when I listen to my daily mix, most of the time I finished to listen all the playlist, however, when it finishes the music just stop, it doesn't st...
Hi, i created a Spotify Premium account around two and a half weeks ago, i have many different songs in my playlist and i've streamed from different places of the app. For the first two weeks the daily mix was "in the works" but now o don't get this ...
Plan: PremiumCountry: UKDevice: OnePlus 6tOperating System: Android PieSpotify Version: 8.5.20.857 I've been using Google Maps for navigation for some time with no issues. However, over the past few days whenever I start to use Navigation, I immediat...
PlanPremium (Student)CountryIreland DeviceSamsung S8Operating SystemAndroid 9 My Question or IssueThis issue has only begun recently, and previously Spotify worked perfectly on the phone for 18 months. Every now and then when my phone is locked Spoti...
Bonjour, J'ai un soucis, mon Spotify se met en pause tout seul 10 sec environ après que l'écran se soit mis en veille. J'écoute en bluetooth sur les "air pods" de samsung (je ne me souviens plus le nom) ou sur mon Beats Studio 3 ou bien en filaire av...
PlanPremiumCountryUSADeviceMotorola E6 + Motorola E4Operating SystemAndroid 9 My Question or IssueAfter the recent 2 updates the app started to lag. Then on the 28th update ultimately stopped working during transit and would not play or load anything...
Hi All Having a problem whereby Spotify keeps pausing/stopping between album tracks on newly added albums to my library. The track will play and then stop without moving to the next next track. Any suggestions as I have tried the settings for gapless...
PlanPremiumCountryUSADeviceSamsung GalaxyOperating SystemAndroid My Question or IssueSpotify will disconnect randomly from Chromecast. Well, not exactly randomly. Seems to happen at the end of song, or one time it was the end of playlist. Have follow...
PlanPremiumCountryUSDeviceSony Bravia 900fOperating SystemAndroid TV Oreo My Question or IssueSince the Oreo update (which thankfully fixed the stuttering/crashing issues) brought with it a new issue: Every time I go to enter a search using the onscr...
PlanPremiumDeviceNokia 3.2Operating SystemAndroid 9 My Question or Issue1+ GB of "user data" (not cache or playlists)Can't move to SD card. Tried deleting all app data, but it reappears on login. Need the space for actual useful things.