Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35980 Views
64 replies
25 likes

35980 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874113 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874113 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Unable to scroll all the way down playlists

I have been trying to scroll to the bottom of my playlist so I can see a song or I can preview a song but it doesn’t let me. Whenever I get close to the end my Spotify always crashes and I have tried restarting my phone and have cleared my cache but ...

Hemaksh
Visitor
I have been trying to scroll to the bottom of my playlist so I can see a song or I can preview a song but it doesn’t let me. Whenever I get close to the end my Spotify always crashes and I have tried...
2020-04-28 2:26:25 AM
2020-05-02 10:10:40 AM
thegr8ang
Visitor
925 Views
1 replies
1 likes
Android
crashes

925 Views
1 replies
1 likes

Why is searching within a playlist more complex than iOS?

DeviceGoogle Pixel 3XLOperating SystemAndroid 10 My Question or IssueHow come on iOS to search songs within a playlist you simply swipe down at the top, while on Android you need to go into the menu? Is there a way to get this shortcut on Android?

Rollk1
Casual Listener
Device Google Pixel 3XL Operating System Android 10 My Question or Issue How come on iOS to search songs within a playlist you simply swipe down at the top, while on Android you need to ...
2020-05-02 1:39:03 AM
251 Views
0 replies
0 likes

251 Views
0 replies
0 likes

Audio Fluctuations over Bluetooth

PlanFreeCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 As the title explains, every time I connect to my Bluetooth soundbar, my volume turns down for a couple seconds, then back up. I don't notice it when playing it out of my phone's s...

xen0flame
Visitor
Plan Free Country USA Device Samsung Galaxy S10+ Operating System Android 10 As the title explains, every time I connect to my Bluetooth soundbar, my volume turns down for a couple se...
2020-05-01 10:22:20 PM
382 Views
0 replies
0 likes

382 Views
0 replies
0 likes

The playlist i created does not appears in my library

PlanPremiumCountryFranceDeviceSamsung Galaxy A10Operating SystemAndroid My Question or Issue The playlist i created is available in the library on the computer app and web, but it’s not on the phone app. I tried signing out and back in but it does no...

bigmachete13
Newbie
Plan Premium Country France Device Samsung Galaxy A10 Operating System Android My Question or Issue The playlist i created is available in the library on the computer app and...
2020-05-01 1:18:27 PM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

Solved!! Delete an unplayable song from playlist

Hi all, I have a playlist that included a song that was later removed from Spotify. It now shows up as unplayable but still on the list. When I long-press it, the options are to go to artist or album but not to remove from the playlist. It only appea...

amaldon
Regular
Hi all, I have a playlist that included a song that was later removed from Spotify. It now shows up as unplayable but still on the list. When I long-press it, the options are to go to artist or album...
2017-02-15 11:20:54 AM
2020-05-01 12:31:45 PM
andreags4
Music Fan
9000 Views
8 replies
0 likes

9000 Views
8 replies
0 likes

Local file import never ends

PlanPremium duoCountryJapanDeviceHUAWEI nova lite 3Operating SystemAndroid 9 My Question or IssueI'd like to import all mp3 files at the local of my phone to Spotify .I've already imported about 1,400 files and I can listen to these songs on Spotify....

snhryt
Casual Listener
Plan Premium duo Country Japan Device HUAWEI nova lite 3 Operating System Android 9 My Question or Issue I'd like to import all mp3 files at the local of my phone to Spotify . I've ...
2020-05-01 6:24:29 AM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

Keeps closing when playing music

PlanPremiumCountryUKDeviceSamsung Galaxy 9,Operating SystemAndroid version 10 My Question or IssueHi, I'm not sure whether crashing is the word, but whenever I play something, and I either lock my phone or keep it playing in the background, after a c...

AlizaB
Casual Listener
Plan Premium Country UK Device Samsung Galaxy 9, Operating System Android version 10 My Question or Issue Hi, I'm not sure whether crashing is the word, but whenever I ...
2020-04-30 11:54:51 PM
739 Views
0 replies
2 likes
Help
Keeps closing
stops playing music
stops randomly

739 Views
0 replies
2 likes

Solved!! Songs won't play for over a second

PlanPremiumCountryUKDeviceSamsung S10Operating SystemAndroid My Question or Issue Spotify suddenly won't play any song for longer than a second, no matter how many times I press play it will only come on for a second or less. It doesn't matter which ...

NatBond2012
Casual Listener
Plan Premium Country UK Device Samsung S10 Operating System Android My Question or Issue Spotify suddenly won't play any song for longer than a second, no matter how ...
2020-04-28 10:22:57 PM
2020-04-30 5:23:50 PM
Luan
Spotify Star
818 Views
3 replies
0 likes

818 Views
3 replies
0 likes

Superuser Contribution Podcasts not working

I am using premium Spotify app on my android phone (Samsung galaxy j3) Spotify updated 2-3 days ago. Since then I cannot access podcasts. All music and play lists are working . I go to 'podcasts' and in the subsection of episodes it says '"something ...

Spozbucket
Visitor
I am using premium Spotify app on my android phone (Samsung galaxy j3) Spotify updated 2-3 days ago. Since then I cannot access podcasts. All music and play lists are working . I go to...
2020-04-30 4:11:43 PM
2020-04-30 4:16:01 PM
Mario
Spotify Legend
1256 Views
1 replies
0 likes

1256 Views
1 replies
0 likes

Superuser Contribution Repeat a playlist no longer a capability?

PlanPremiumCountryUSADevice(Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn the most recent update there is no longer a repeat option available to play through my playlists. I contacted, and they sent me an ima...

Sickboy211
Casual Listener
Plan Premium Country USA Device (Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On the most recent update there is no longer a repeat op...
2020-03-31 9:03:45 AM
2020-04-30 12:33:09 PM
Katerina
Spotify Legend
621 Views
3 replies
0 likes

621 Views
3 replies
0 likes

Superuser Contribution when I open the podcast the following message appears (an error has occurred.)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

rafaeldornel
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-04-27 6:31:29 PM
2020-04-30 12:13:18 PM
Mario
Spotify Legend
556 Views
2 replies
0 likes

556 Views
2 replies
0 likes

The latest version of Spotify is so weird.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueToday I updated Spotify. BUT this version of playscreen is completely uncomfortable. I can't ...

sihyun359
Music Fan
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Today I...
2020-04-23 7:03:19 PM
2020-04-30 6:21:29 AM
sihyun359
Music Fan
1667 Views
8 replies
0 likes

1667 Views
8 replies
0 likes

Changing volume on Android from Windows

PlanPremiumCountryUnited StatesDeviceWindows Laptop, Moto G6Operating SystemWindows 10, Android 9My Question or IssueWhy can't we control the volume on an Android device from the desktop app? I know for a fact that this used to work, or is supposed t...

arkainth
Casual Listener
Plan Premium Country United States Device Windows Laptop, Moto G6 Operating System Windows 10, Android 9 My Question or Issue Why can't we control the volume on an Android device from the de...
2020-04-28 5:47:45 PM
2020-04-29 10:37:54 PM
Luan
Spotify Star
385 Views
1 replies
0 likes
Android
Desktop
volume

385 Views
1 replies
0 likes

Superuser Contribution I can't access podcasts on my phone

SubscriptionPremiumCountryUSADeviceSamsung Galaxy J7 sky pro My Question or IssueWhenever I try to click on a podcast, it says "an error occurred". Whenever I try to do anything in the podcast tab, it says "something went wrong" It was working on my ...

Alyssie
Regular
Subscription Premium Country USA Device Samsung Galaxy J7 sky pro My Question or Issue Whenever I try to click on a podcast, it says "an error occurred". Whenever I try to do a...
2020-04-26 2:10:32 AM
2020-04-29 8:15:23 PM
embu
Visitor
5554 Views
13 replies
3 likes
Android
Mobile
Podcasts

5554 Views
13 replies
3 likes

Spotify randomly stops playing while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

user-removed
Visitor
Plan Premium Device Samsung Galaxy A50 Operating System Android 10 My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...
2020-04-29 6:15:27 PM
405 Views
0 replies
1 likes

405 Views
0 replies
1 likes

Connect is starting my phone app

Plan - PremiumCountry - USADevice - Samsung Galaxy s10Operating System - Android 10My Question or IssueToday when I turned on my computer version of Spotify in my office it turned on the app on my phone to run simultaneously. And when I turned it off...

IBeRichard
Visitor
Plan - Premium Country - USA Device - Samsung Galaxy s10 Operating System - Android 10 My Question or Issue Today when I turned on my computer version of Spotify in my office it turned on t...
2020-04-29 4:41:56 PM
329 Views
0 replies
0 likes
Connect
off
wifi

329 Views
0 replies
0 likes

Solved!! Spotify crashes when I preview the Your Daily Drive playlist

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid 10Spotify Version8.5.55.1105 My Question or IssueWhen I open the Your Daily Drive playlist on Spotify, it shows up like this:I noticed that the playlist is now in Shuffle Mode...

user-removed
Visitor
Plan Free Country United States Device Samsung Galaxy S9 Operating System Android 10 Spotify Version 8.5.55.1105 My Question or Issue When I open the Your Daily Drive playlist on S...
2020-04-28 9:03:22 PM
2020-04-29 12:24:55 PM
user-removed
Not applicable
1663 Views
1 replies
1 likes
Android
crashing
Issues
Playlists

1663 Views
1 replies
1 likes

Superuser Contribution No podcasts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince last night, I can't play my podcasts. They don't even show up. My music works just fine...

Rachael114
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since l...
2020-04-26 9:09:37 PM
2020-04-29 10:12:34 AM
Mario
Spotify Legend
789 Views
4 replies
0 likes

789 Views
4 replies
0 likes

Superuser Contribution Podcast page unable to load

PlanPremiumCountryCzech RepublicDeviceHuawei P8 liteOperating SystemAndroid My Question or IssueHello,i have an issue with my podcast. After last update, I am not able to play my podcast. There is always error: "Something went wrong" on podcast home ...

Honza97
Casual Listener
Plan Premium Country Czech Republic Device Huawei P8 lite Operating System Android My Question or Issue Hello, i have an issue with my podcast. After last update, I am not a...
2020-04-28 8:58:29 AM
2020-04-29 10:03:26 AM
Mario
Spotify Legend
689 Views
3 replies
0 likes

689 Views
3 replies
0 likes

Spotify randomly stops on Onkyo 646 reciever

While streaming Spotify through an android phone to my Onkyo TX NR646 receiver, playback stops randomly and the receiver disconnects from "Spotify connect" Tried both wired and WiFi connection, results are the sameLatest firmware on all devicesNetgea...

Orts1
Newbie
While streaming Spotify through an android phone to my Onkyo TX NR646 receiver, playback stops randomly and the receiver disconnects from "Spotify connect" Tried both wired and WiFi connection...
2020-03-27 3:26:10 PM
2020-04-29 8:23:19 AM
strongbruce619
Visitor
1061 Views
1 replies
0 likes
Onkyo
random stops

1061 Views
1 replies
0 likes

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