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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395830 Views

546 replies

35 likes

Account
Free
  • 395830 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8448 Views

0 replies

7 likes

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  • 7 likes

App crashes on Android, album/single covers not showing completely

PlanPremiumCountryGermanyDeviceSony Xperia L2 H3311Operating SystemAndroid Version 7.1.1 My Question or IssueHello everyone! Unfortunately I have experienced problems with the Spotify app for like 3 months and none of the posts on Spotify Community h...

Visitor

Plan Premium Country Germany Device Sony Xperia L2 H3311 Operating System Android Version 7.1.1   My Question or Issue Hello everyone!   Unfortunately I have experienced problem...

607 Views

0 replies

2 likes

Android
crashes
  • 607 Views
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  • 2 likes

Android version lacking many features present on desktop

Hi. New user here. After doing a bit of testing I noticed that Android app is lacking in basic sorting and multi element management features that can be used on PC:Impossible to create a folder to group few playlists together.Impossible to highlight ...

Visitor

Hi. New user here. After doing a bit of testing I noticed that Android app is lacking in basic sorting and multi element management features that can be used on PC: Impossible to create a folder to...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Cuando cierro spotify se borran mis descargas

PlanPremiumCountry DeviceHuawei Y7 2018Operating SystemAndroid My Question or IssueCuando cierro Spotify se borran todas mis descargas y se tienen que volver a descargar. Ya desinstalee la app y la volvia instalar y no funciona. No es problema de la ...

Newbie

Plan Premium Country   Device Huawei Y7 2018 Operating System Android   My Question or Issue Cuando cierro Spotify se borran todas mis descargas y se tienen que volver a descargar...

924 Views

0 replies

0 likes

  • 924 Views
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Spotify has stopped showing my Google mini web I want to cast

I have Spotify premium and everything was fine up until a week or so a go. For some reason, I can no longer cast to my Google mini. I use it all the time, so this is infuriating. Spotify and Google home apps are updated. Both use the same WiFi (and I...

Visitor

I have Spotify premium and everything was fine up until a week or so a go. For some reason, I can no longer cast to my Google mini.   I use it all the time, so this is infuriating.   Sp...

466 Views

0 replies

0 likes

  • 466 Views
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Car mode icon in play screen

Hello,I'm using spotify in car by bluetooth device pluged in car stereo aux (Huawei Honor 9 connected bluetooth device). Listening spotify in car I like to use car mode option. Problem is that I have to scroll through the settings and activate car mo...

Visitor

Hello, I'm using spotify in car by bluetooth device pluged in car stereo aux (Huawei Honor 9 connected bluetooth device). Listening spotify in car I like to use car mode option. Problem is that I ha...

478 Views

0 replies

2 likes

  • 478 Views
  • 0 replies
  • 2 likes

Solved!! Podcast crashing

Podcasts are crashing every few minutes  

Casual Listener

Podcasts are crashing every few minutes   

Billy-J

Spotify Star

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download Local Files onto Pixel 3

Hi! I'm having a problem where I can't download my playlist of 360 local files onto my phone so I can listen to them on the go. Whenever I try, it just puts a little exclamation mark with a circle around it under each song and says "Waiting To Downlo...

Regular

Hi! I'm having a problem where I can't download my playlist of 360 local files onto my phone so I can listen to them on the go. Whenever I try, it just puts a little exclamation mark with a circle ar...

Xenia

Moderator

2157 Views

6 replies

0 likes

downloads
local files
Pixel 3
  • 2157 Views
  • 6 replies
  • 0 likes

Creating a Playlist: Bugs

Plan: PremiumCountry: Mexico DeviceMoto Z3 PlayOperating SystemAndroid 9 My Question or IssueWhen I'm creating a long playlist (more than 60h of playtime) I use to start adding songs by artist (alphabetically), and when I finish, I start playing my n...

Newbie

Plan: Premium Country: Mexico   Device Moto Z3 Play Operating System Android 9   My Question or Issue When I'm creating a long playlist (more than 60h of playtime) I use to start a...

713 Views

0 replies

0 likes

Android 10
bug
Bug Playlist
bugs
Issues
shuffle
troubles
  • 713 Views
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Liked and albums didn't show up on my phone

PlanFree/PremiumCountryRussiaDevice(iPhone 6s,)Operating System(iOS 13.3.1, Windows 10 ) My Question or Issueafter transferring a track from apple music, my favorite songs and albums only appeared on my PC, but they are not in my phone. I don't want ...

Visitor

  Plan Free/Premium Country Russia Device (iPhone 6s,) Operating System (iOS 13.3.1, Windows 10 )   My Question or Issue after transferring a track from apple music, my favorite ...

392 Views

0 replies

0 likes

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Superuser Contribution [Connect] Spotify Connect overriding device control

PlanPremiumCountryUnited StatesDeviceLG V35Operating SystemAndroid Oreo My Question or IssueHey knowledgeable lads, Recently I've been having issues with Spotify Connect on my Android device. I use it mostly to play Spotify over my Amazon Echo (first...

Visitor

Plan Premium Country United States Device LG V35 Operating System Android Oreo   My Question or Issue Hey knowledgeable lads,   Recently I've been having issues with Spotif...

Ivan

Spotify Legend

973 Views

1 replies

0 likes

  • 973 Views
  • 1 replies
  • 0 likes

Solved!! Autoplay won't work

PlanPremiumCountryIrelandDeviceSamsung Galaxy A40Operating SystemAndroid For the entire time sinse I downloaded it my autoplay feature will simply not work. I have checked on multiple occasions and turned it on & off but I have no success.Any help or...

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy A40 Operating System Android   For the entire time sinse I downloaded it my autoplay feature will simply not work. I have checked on m...

AdamDamon

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Solved!! Mail

СтранаRussian устройствоSamsung Galaxy a50 Операционная системаAndroid 10 Мой вопрос или проблемаwhen you try to register, you receive a message that the email address is not valid and you need to email.com however, I tried to register using: gmail.c...

Regular

  Страна Russian  устройство Samsung Galaxy a50 Операционная система Android 10   Мой вопрос или проблема when you try to register, you receive a message that the email addre...

Slander82

Regular

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Connect

СтранаRussian устройствоSamsung Galaxy a50 Операционная системаAndroid 10 Мой вопрос или проблемаwhen you try to log in to the app, it says that there is no Internet connection, tried to log in using wifi, mobile Internet, and using VPN, nothing help...

Regular

Страна Russian устройство Samsung Galaxy a50 Операционная система Android 10   Мой вопрос или проблема when you try to log in to the app, it says that there is no Internet connection, ...

Slander82

Regular

1367 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Plays on car stereo then reverts to phone

Plan Premium Country AustriaMoto G7 Plus XT1965-3Android 10 QPWS30.61.21.11 security patch level 1 June 2020Spotify 8.5.66.1002Connected to a brand new out of box Kenwood DMX7017DABS Mechless Android Auto compatible double din head unit via brand new...

Visitor

Plan Premium Country Austria Moto G7 Plus XT1965-3 Android 10 QPWS30.61.21.11 security patch level 1 June 2020 Spotify 8.5.66.1002 Connected to a brand new out of box Kenwood DMX7017DAB...

542 Views

0 replies

1 likes

Android Auto.
Kenwood
  • 542 Views
  • 0 replies
  • 1 likes

Superuser Contribution Moving Section Visual Bug

Plan PremiumAustralia DevicePixel 4XLOperating SystemAndroid 10 My Question or IssueI found a weird visual bug that pushes down the Made For You section when scrolling through the carousel above it (images attached).

Visitor

Plan Premium Australia   Device Pixel 4XL Operating System Android 10   My Question or Issue I found a weird visual bug that pushes down the Made For You section when scrollin...

Ivan

Spotify Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Volume cannot be set for connected devices

PlanPremiumCountryGermany DeviceHuawei P30 Pro Operating SystemAndroid 10EMUI 10.1.0 My Question or IssueIf I connect to a other device in the network (does not matter if I connect to my Alexas or to my Soundbar it will not allow me most of the time ...

Visitor

Plan Premium Country Germany  Device Huawei P30 Pro    Operating System Android 10 EMUI 10.1.0    My Question or Issue If I connect to a other device in the netwo...

480 Views

0 replies

0 likes

Android
bug
Connected Device
huawei
network
p30 pro
volume
  • 480 Views
  • 0 replies
  • 0 likes

Solved!! Problem About Artist Page

PlanPremiumCountryTurkeyDeviceXperia XA UltraOperating SystemAndroid 7.0 My Question or IssueWhen I try to open an artist page or album page the mobile application of the Spotify stops working. I can't open of any artist page. What should I do for so...

Casual Listener

Plan Premium Country Turkey Device Xperia XA Ultra Operating System Android 7.0   My Question or Issue When I try to open an artist page or album page the mobile application of the Spo...

Billy-J

Spotify Star

753 Views

3 replies

0 likes

  • 753 Views
  • 3 replies
  • 0 likes

Pixel 2 - Spotify is trying to play

PlanPremiumCountryThe NetherlandsDevicePixel 2Operating SystemAndroid 10 My Question or IssueHi, I'm still getting a random notification that spotify is trying to play... I've seen that the issue officially has been resolved but it seems not for ever...

Casual Listener

  Plan Premium Country The Netherlands Device Pixel 2 Operating System Android 10   My Question or Issue Hi,  I'm still getting a random notification that spotify is trying...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Queue can't be seen or edited

PlanPremiumCountryUKDeviceSamsung Galaxy S20+ Operating SystemAndroid 10 My Question or IssueVery weirdly, since moving from an S9+ to an S20+, the queue option has greyed out. I have tried uninstalling and reinstalling, a clean uninstall and deletio...

Newbie

Plan Premium Country UK Device Samsung Galaxy S20+   Operating System Android 10   My Question or Issue Very weirdly, since moving from an S9+ to an S20+, the queue option h...

298 Views

0 replies

0 likes

  • 298 Views
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Solved!!Superuser Contribution Something went wrong message

PlanPremiumCountryUKDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueWhen I'm offline on some not all albums I get the error message, the album is downloaded and I've tried to log out and in again but nothing works, any ideas?

Newbie

Plan Premium Country UK DeviceSamsung Galaxy 7 Operating System Android    My Question or Issue When I'm offline on some not all albums I get the error message, the album is downlo...

Ivan

Spotify Legend

1339 Views

1 replies

0 likes

  • 1339 Views
  • 1 replies
  • 0 likes