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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375408 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Macbook pro / CatalinaPremium Hello~ I'm not sure if it's a bug, but when Spotify is playing suggested songs after an album/playlist/whatever, the previous song button fail to go to... previous song. It just reset the song even if I press it multiple...
Macbook pro / Catalina Premium Hello~ I'm not sure if it's a bug, but when Spotify is playing suggested songs after an album/playlist/whatever, the previous song button fail to go to...
892 Views
0 replies
0 likes
Hi. Since 15.07 my mobile app crashes when I try to open any artist. My liked songs are gone. When I click on liked, the app says that it will show any liked song when I start liking songs - seems like it doesn't acknowledge any of my liked songs wha...
Hi. Since 15.07 my mobile app crashes when I try to open any artist. My liked songs are gone. When I click on liked, the app says that it will show any liked song when I start liking songs - seems li...
Composer
649 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or Issue As the title suggests, Spotify PC doesn't show my Liked Songs despite clear installs and cache clears. I've tried a bunch of things and none of it worked. Spotify app wor...
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue As the title suggests, Spotify PC doesn't show my Liked Songs despite clear ins...
Spotify Star
474 Views
1 replies
0 likes
PlanFree CountryGermany DeviceHuawei P8 Lite 2017 Operating SystemAndroid 8 My Question or IssueI can't find the Equalizer that should be under "Soundqualität" (=Sound quality), also I wasn't able to find it anywhere else. Is there even one still exi...
Plan Free Country Germany Device Huawei P8 Lite 2017 Operating System Android 8 My Question or Issue I can't find the Equalizer that should be under "Soundquali...
Spotify Star
3585 Views
5 replies
0 likes
PlanPremiumCountryRussiaDeviceiPhone xs maxOperating Systemios 13.5 My Question or IssueИзначально пользовался бесплатной США версией, с появлением в России перешел на premium версию. Прошло около недели, но плейлисты не обновились.
Plan Premium Country Russia Device iPhone xs max Operating System ios 13.5 My Question or Issue Изначально пользовался бесплатной США версией, с появлением в России перешел на premiu...
872 Views
0 replies
4 likes
PlanFreeCountryUkraine Device(Samsung Galaxy A70, Samsung Galaxy Watch)Operating System(Android 10, Tizen 4.0.0.7) My Question or IssueSpotify app is not available in Galaxy store. I can't find it using search, and when I'm trying to go through the d...
Plan Free Country Ukraine Device (Samsung Galaxy A70, Samsung Galaxy Watch) Operating System (Android 10, Tizen 4.0.0.7) My Question or Issue Spotify app is not available in ...
Casual Listener
1994 Views
1 replies
2 likes
PlanFreeCountryРоссия DeviceHonor 8x Operating SystemAndroid 10 My Question or IssueСначала все было хорошо, но потом после 3го "Микса дня" они перестали создаваться, прошло уже больше 5ти дней, а миксы не создаются, как решить эту проблему?
Plan Free Country Россия Device Honor 8x Operating System Android 10 My Question or Issue Сначала все было хорошо, но потом после 3го "Микса дня" они перестали создаватьс...
862 Views
0 replies
4 likes
I have a Samsung A3 2017. When I try to download a playlist, one song will download then the the download stops and the message 'go online to download' appears. Spotify connect does not work correctly either. I can connect to a speaker but the back, ...
I have a Samsung A3 2017. When I try to download a playlist, one song will download then the the download stops and the message 'go online to download' appears. Spotify connect does not work correctl...
Moderator
1676 Views
6 replies
0 likes
PlanPremiumCountry GermanyDeviceHTC 10Operating SystemAndroid Oreo My Question or Issue I have a playlist of around 450 songs downloaded on my phone. While driving to work, i'm using offline-mode and want to listen to my playlist on shuffle-mode.I re...
Plan Premium Country Germany Device HTC 10 Operating System Android Oreo My Question or Issue I have a playlist of around 450 songs downloaded on my phone. While driving ...
Casual Listener
1279 Views
2 replies
2 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy A5, Samsung Galaxy S8, ACER Aspire 5 LaptopOperating System8.0.0(A5), 9(S8), Windows 10(ACER) My Question or IssueHi there, I've had my Samsung Galaxy A5 phone for a few years now and just switched to my m...
Plan Premium Country Canada Device Samsung Galaxy A5, Samsung Galaxy S8, ACER Aspire 5 Laptop Operating System 8.0.0(A5), 9(S8), Windows 10(ACER) My Question or Issue Hi there, &nbs...
351 Views
0 replies
0 likes
Hi! I'm having problem when casting to my Chromecast for my TV from within Spotify app (Android). When casting from my mobile (or any other device!) using youtube, youtube music, netflix, casting the video and sound from a Android device etc the soun...
Hi! I'm having problem when casting to my Chromecast for my TV from within Spotify app (Android). When casting from my mobile (or any other device!) using youtube, youtube music, netflix, ca...
2041 Views
0 replies
5 likes
I've download a song to my PC, got it over via local files on my spotify on my PC.My PC and phone is connected, but the song is just gray on my phone and not able to be played. My pc and phone is not connected via wifi as my pc dosent have a wifi con...
I've download a song to my PC, got it over via local files on my spotify on my PC. My PC and phone is connected, but the song is just gray on my phone and not able to be played. My pc and phone is n...
Moderator
418 Views
1 replies
0 likes
PlanPremiumCountryEl SalvadorDeviceHuawei Y7 2019Operating SystemAndroid Oreo My Question or Issue Hello, I have had Spotify for quite long on my phone, but suddenly from some days and on, when I´m playing any song and either lock my phone or start u...
Plan Premium Country El Salvador Device Huawei Y7 2019 Operating System Android Oreo My Question or Issue Hello, I have had Spotify for quite long on my phone, but sudde...
Moderator
1397 Views
3 replies
0 likes
HelloI have problem with my bluetooth headphones, they random skipping my tracks. I want to ask, it is possible to turn off bluetooth device control in spotify or android ?Thank You
Hello I have problem with my bluetooth headphones, they random skipping my tracks. I want to ask, it is possible to turn off bluetooth device control in spotify or android ? Thank You
272 Views
0 replies
0 likes
PlanPremium (family) CountryNzDeviceHuawei y6 (I think) Operating SystemAndroid up to date My Question or IssueSo been trying to change the storage location on my sons phone to sd card as he has very little internal memory. But no help article I've s...
Plan Premium (family) Country Nz Device Huawei y6 (I think) Operating System Android up to date My Question or Issue So been trying to change the storage lo...
Moderator
526 Views
1 replies
0 likes
PlanPremiumCountry Device(Samsung Galaxy S10+)Operating System(Android 10) My Question or IssueIn classical music track title often contains catalogue number (RV, HWV, K, BWV, etc).But if I try to search something unpopular "RV 470" or "RV 274" on an...
Plan Premium Country Device (Samsung Galaxy S10+) Operating System (Android 10) My Question or Issue In classical music track title often contains catalogue number (RV, HWV, K...
246 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceLG G5Operating SystemAndroid OreoMy Question or IssueHi,yesterday all my downloaded songs got deleted and I had to reinstall Spotify. Now I can´t play my local files anymore. Is there a way to get them back without putt...
Plan Premium Country Germany Device LG G5 Operating System Android Oreo My Question or Issue Hi, yesterday all my downloaded songs got deleted and I had to reinstall Spotify. Now I can...
Regular
710 Views
2 replies
0 likes
PlanPremiumCountryUkDeviceMoto g6 playOperating SystemAndroid 9 My Question or Issue I cannot view my queue. The button that I used to press in the bottom right hand corner is now greyed out and doesn't do anything. Tried deleting cache, restarting p...
Plan Premium Country Uk Device Moto g6 play Operating System Android 9 My Question or Issue I cannot view my queue. The button that I used to press in the bottom right hand c...
348 Views
0 replies
0 likes
PlanPremiumCountryBrazil DeviceLG K10Operating SystemAndroid 7.0 My Question or IssueI would like to know how I can activate the Import option within my phone's spotify, since it does not appear.
Plan Premium Country Brazil Device LG K10 Operating System Android 7.0 My Question or Issue I would like to know how I can activate the Import option within m...
Community Legend
452 Views
1 replies
0 likes
I am using Samsung Galaxy A40 with Spotify version 8.5.66.1002 and I use Spotify for free. I can't seem to preview artists top songs and albums when I tap on the playlist to preview it the list of songs don't show and nothing happens.
I am using Samsung Galaxy A40 with Spotify version 8.5.66.1002 and I use Spotify for free. I can't seem to preview artists top songs and albums when I tap on the playlist to preview it the list of so...
Moderator
646 Views
1 replies
0 likes
