Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
41983 Views
65 replies
25 likes

41983 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877702 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877702 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26299 Views
4 replies
0 likes

26299 Views
4 replies
0 likes

Music doesn't pause when receiving an incoming call on vibrate.

PlanPremiumCountryCanadaDevice(Samsung Galaxy S10 Plus)Operating System(Android 10, One UI 2) My Question or IssueMy phone is set to vibrate all the time. When I have music playing using the phone's speakers, the music doesn't pause when I receive an...

Slam86
Casual Listener
Plan Premium Country Canada Device (Samsung Galaxy S10 Plus) Operating System (Android 10, One UI 2) My Question or Issue My phone is set to vibrate all the time. When I have music p...
2019-12-28 8:45:19 PM
2020-05-17 6:46:31 AM
Slam86
Casual Listener
1291 Views
2 replies
1 likes

1291 Views
2 replies
1 likes

Solved: Stream directly to smartwatch

So I am a new user of Spotify. I am however a highly skilled IT technician. It took me all day to figure this out and several chats with Spotify Help. none of which knew how to do it. I chose Spotify because it said it was possible to stream to a sma...

RockyMtnDan
Newbie
So I am a new user of Spotify. I am however a highly skilled IT technician. It took me all day to figure this out and several chats with Spotify Help. none of which knew how to do it. I chose Spotify...
2017-09-18 2:19:11 AM
2020-05-17 1:03:50 AM
Underkoba
Visitor
4432 Views
1 replies
1 likes

4432 Views
1 replies
1 likes

Superuser Contribution I cant change my Display Name and Picture.When I click na edit profile it only say Find friends. How

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Rhyme
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-04-15 7:11:53 PM
2020-05-16 4:29:35 PM
Katerina
Spotify Legend
1064 Views
2 replies
1 likes

1064 Views
2 replies
1 likes

Superuser Contribution Standalone mode on galaxy watch does not work

PlanPremiumCountrySweden DeviceGalaxy watchOperating SystemTizen My Question or IssueI can't switch on standalone mode on my watch it only allows me to be in remote mode. When I try to switch it needs me to login and when I try to login it doesn't wo...

MunkeN0
Casual Listener
Plan Premium Country Sweden Device Galaxy watch Operating System Tizen My Question or Issue I can't switch on standalone mode on my watch it only allows me to be in remote mode...
2019-09-18 9:12:37 AM
2020-05-16 4:56:48 AM
SupriyaThukral
Visitor
2226 Views
6 replies
2 likes

2226 Views
6 replies
2 likes

Shuffle play - broken / limited shuffle

Basic - detailsSpotify PremiumUKHonor 9Android 9PS4Xbox one Shuffle play - it's broken / useless/I have some large playlists 350+ songs (lot of roadtrips)so i hit shuffle play, and off it goes Then after about 20 songs it stops shuffling and repeats ...

santa-2512
Regular
Basic - details Spotify Premium UK Honor 9 Android 9 PS4 Xbox one Shuffle play - it's broken / useless/ I have some large playlists 350+ songs (lot of roadtrips) ...
2020-04-27 12:43:33 PM
2020-05-14 8:36:43 PM
chaossyke
Newbie
2156 Views
6 replies
3 likes

2156 Views
6 replies
3 likes

Problem logging in. Spotify does not detect internet connection

Hi, Spotify has logged me out, so I'm trying to log in.It tells me that I'm offline (even though I'm connected to the Internet), so I have to go online to log in. I press the "Connect" button.This fails, so Spotify sends an e-mail containing a link t...

shavedbum
Regular
Hi, Spotify has logged me out, so I'm trying to log in. It tells me that I'm offline (even though I'm connected to the Internet), so I have to go online to log in. I press the "Connect" but...
2020-05-14 6:10:31 PM
354 Views
0 replies
0 likes

354 Views
0 replies
0 likes

[Android][Other] No smart-cover controls after update to Android 7

More than 3 years and we still don't have any news. Are you going to fix it?It's really annoying! https://community.spotify.com/t5/Android/No-smart-cover-controls-after-update-to-Android-7-Honor-8/td-p/1597896

STIFLER
Visitor
More than 3 years and we still don't have any news. Are you going to fix it? It's really annoying! https://community.spotify.com/t5/Android/No-smart-cover-controls-after-update-to-Android-7...
2020-05-14 2:45:38 PM
276 Views
0 replies
0 likes
Android
Other

276 Views
0 replies
0 likes

Casting issue

PlanPremiumCountryBulgariaDeviceSamsung Galaxy S10eOperating SystemAndroid Q (10) My Question or IssueHello, I recently having issues with casting to my Google home minis. Suddenly casting stops and I have to connect them again, which is very annoyin...

Alexandr96
Newbie
Plan Premium Country Bulgaria Device Samsung Galaxy S10e Operating System Android Q (10) My Question or Issue Hello, I recently having issues with casting to my Google home m...
2020-05-14 2:21:12 PM
395 Views
0 replies
1 likes
Casting
Google Home Mini
Volume Control

395 Views
0 replies
1 likes

System UI Constant Crashes

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 2016Operating SystemAndroid 10, Oct 2019 Security Patch, Mar 2020 Google Play Security patch My Question or IssueIf playing a song, system becomes unstable and "System UI" crashes, putting phone back...

harjeevan
Casual Listener
Plan Premium Country United Kingdom Device Google Pixel 2016 Operating System Android 10, Oct 2019 Security Patch, Mar 2020 Google Play Security patch My Question or Issue If...
2020-05-11 3:02:22 PM
2020-05-14 12:01:39 PM
harjeevan
Casual Listener
1404 Views
1 replies
1 likes

1404 Views
1 replies
1 likes

Superuser Contribution Spotify connect over Google assistant to Heos speaker

PlanPremiumCountryGermanyDeviceHuawei Mate 20 Pro, Denon Heos 1 HS2Operating SystemAndroid Pie, latest updates on all devices My Question or IssueI'm trying to tell Google assistant to play Spotify on my Heos 1 HS2 speaker but it's not working at all...

user-removed
Visitor
Plan Premium Country Germany Device Huawei Mate 20 Pro, Denon Heos 1 HS2 Operating System Android Pie, latest updates on all devices My Question or Issue I'm trying to tell Google as...
2020-01-13 12:57:34 AM
2020-05-14 11:51:49 AM
nuc-gr
Newbie
3733 Views
7 replies
3 likes

3733 Views
7 replies
3 likes

Ads skipping on Android and iOS

PlanFreeCountryAustraliaDevicePixel 4, iPhone XSOperating SystemiOS 10, Android Oreo, My Question or IssueiOS I can skip ads using my car's control but it is not possible to skip ads on Android. Strangely on both iOS and Android skipping songs are po...

Helium77-au
Visitor
Plan Free Country Australia Device Pixel 4, iPhone XS Operating System iOS 10, Android Oreo, My Question or Issue iOS I can skip ads using my car's control but it is not possibl...
2020-05-14 8:55:21 AM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Solved!! [All Platforms][Browse] notifications bar

I want the ability to change the song by going to the notifications bar of my phone like we used to be able to do. instead I now have to open the app back up just to go one song forward or back.

Thatsandman
Casual Listener
I want the ability to change the song by going to the notifications bar of my phone like we used to be able to do. instead I now have to open the app back up just to go one song forward or back.
2020-05-11 7:23:13 AM
2020-05-13 4:47:08 PM
Katerina
Spotify Legend
1018 Views
3 replies
0 likes
All Platforms
Browse

1018 Views
3 replies
0 likes

Spotify App closes after approx 10 minutes

I'm using a Samsung S6 edge+ and when listening to my music the app closes itself after about 10 minutes of no interaction.So I put an album on (doesn't matter if it's online or offline) put the phone in my pocket and then the music stops after a few...

Goonershelbs
Newbie
I'm using a Samsung S6 edge+ and when listening to my music the app closes itself after about 10 minutes of no interaction. So I put an album on (doesn't matter if it's online or offline) put the ph...
2016-02-10 11:05:18 AM
2020-05-13 4:03:18 PM
Ashley2000d
Newbie
1069 Views
2 replies
0 likes
Samsung Galaxy S6 edge+

1069 Views
2 replies
0 likes

Solved!! Local files won't sync

PlanPremiumCountryAustria DeviceOneplus3, PCOperating SystemAndroid, Windows 10 My Question or Issue I'm having no success syncing the local files from my PC to my OnePlus 3 Android phone. In the past, these files synced perfectly but one day all fol...

TuddMusic
Casual Listener
Plan Premium Country Austria Device Oneplus3, PC Operating System Android, Windows 10 My Question or Issue I'm having no success syncing the local files from my PC to m...
2018-11-29 3:50:39 AM
2020-05-13 11:11:14 AM
aceseejay
Newbie
11825 Views
8 replies
0 likes

11825 Views
8 replies
0 likes

Can't add albums to queue anymore.

With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like myself, I've had to downgrade to an older version (8...

Gabe29
Newbie
With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like m...
2019-09-30 5:53:41 PM
2020-05-13 6:15:05 AM
owright907
Newbie
1367 Views
2 replies
1 likes

1367 Views
2 replies
1 likes

[Android] shuffle defaults on Spotify-created playlists and won't shut off

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid My Question or IssueFor the past couple of weeks, any Spotify generated playlists such as discover weekly default to shuffling and you can't turn it off. No matter how many times I tried to ge...

infiniteave
Newbie
Plan Premium Country USA Device Pixel 3 Operating System Android My Question or Issue For the past couple of weeks, any Spotify generated playlists such as discover weekly default to...
2020-05-12 11:56:26 PM
168 Views
0 replies
0 likes

168 Views
0 replies
0 likes

Chromecast on Android for Premium users only?

PlanFreeCountryUS DeviceLG AristoOperating SystemAndroid My Question or IssueSpotify for Android is now telling me that Chromecast connection is for available for Premium users only. Since when? Is someone at Spotify actively trying to drive away (fr...

jeffhpc1
Gig Goer
Plan Free Country US Device LG Aristo Operating System Android My Question or Issue Spotify for Android is now telling me that Chromecast connection is for available for Premiu...
2018-08-06 5:58:13 PM
2020-05-12 11:11:57 PM
iulianf
Casual Listener
1813 Views
2 replies
0 likes

1813 Views
2 replies
0 likes

Spotify won’t stay installed on my Galaxy S8

My Question or IssueHi, I’ve had the Spotify app downloaded on my Galaxy S8 for months without issue. Went to launch it this morning and it was no longer visible on my home page or shown in my list of downloaded apps. Headed to Google Playstore to re...

StevieD1
Casual Listener
My Question or Issue Hi, I’ve had the Spotify app downloaded on my Galaxy S8 for months without issue. Went to launch it this morning and it was no longer visible on my home page or shown in my list...
2020-05-06 9:41:36 PM
2020-05-12 10:51:15 PM
KlambAU
Casual Listener
648 Views
3 replies
0 likes

648 Views
3 replies
0 likes

Spotify (Android) doesn't see Chromecast (issue report and solution)

I've got Google Chromecast and Yamaha RX-V685 receiver. Android Spotify device list shows the phone and receiver only. No Chromecast is seen. Why?The answer is unexpected. I've named my Yamaha receiver "Salon" and Google Chromecast "Salon" too. Spoti...

sunmoon51
Casual Listener
I've got Google Chromecast and Yamaha RX-V685 receiver. Android Spotify device list shows the phone and receiver only. No Chromecast is seen. Why? The answer is unexpected. I've named my Yamaha rece...
2020-05-12 10:49:58 PM
232 Views
0 replies
1 likes

232 Views
0 replies
1 likes

spotify plays 1 song then stops. have to push next song for it to move on to the next.

PlanFree/PremiumCountry DeviceSamsungOperating SystemAndroid My Question or Issuehave spotify on my ps4, pc, and phone. ps4 and pc work perfectly fine. phone on the other hand does not. i push the shuffle button and it picks a song to play. once the ...

Lungfish666
Casual Listener
Plan Free/Premium Country Device Samsung Operating System Android My Question or Issue have spotify on my ps4, pc, and phone. ps4 and pc work perfectly fine. phone on the othe...
2020-05-11 11:19:21 PM
2020-05-12 9:40:42 PM
Tchay1
Visitor
523 Views
4 replies
2 likes

523 Views
4 replies
2 likes

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