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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195550 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195550 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537136 Views

78 replies

3 likes

  • 537136 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442094 Views

565 replies

37 likes

Account
Free
  • 442094 Views
  • 565 replies
  • 37 likes

Solved!!Superuser Contribution Bring back queue button on now playing screen please

PlanPremiumCountryIndonesia DeviceSamsung galaxy S10Operating SystemAndroid 10 My Question or IssueWhy did you change the queue button on the bottom right of now playing screen into share button!? I'd rather have the ability to control my playlist ea...

Visitor

Plan Premium Country Indonesia   Device Samsung galaxy S10 Operating System Android 10   My Question or Issue Why did you change the queue button on the bottom right of now playi...

Gunnerxp

Regular

7046 Views

19 replies

47 likes

  • 7046 Views
  • 19 replies
  • 47 likes

Solved!!Superuser Contribution Blank screen

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S5Operating SystemAndroid 5.0 My Question or IssueSpotify on my phone stopped working yesterday and I have not been able to fix it. The app only shows a blank screen with the three icons at the bo...

Regular

Plan Premium Country The Netherlands Device Samsung Galaxy S5 Operating System Android 5.0   My Question or Issue Spotify on my phone stopped working yesterday and I have not been ab...

bbaale

Casual Listener

41637 Views

18 replies

7 likes

  • 41637 Views
  • 18 replies
  • 7 likes

Not working on 4G

Showing message " No internet connection" on 4g volte network despite working internet. Works fine on wifi. Tried reinstalling and re-logging but doesn't work.PlanPremiumCountryIndiaDeviceOnePlus 6TOperating SystemOxygenOS version 10.3.4 My Question ...

Visitor

Showing message " No internet connection" on 4g volte network despite working internet. Works fine on wifi. Tried reinstalling and re-logging but doesn't work. Plan Premium Country India Device ...

597 Views

0 replies

0 likes

4G
  • 597 Views
  • 0 replies
  • 0 likes

Superuser Contribution Liked songs playlist missing for 2 months, and now crashes app when selected

PlanPremiumCountryUSADeviceT-Mobile REVVLOperating SystemAndroid 7.0 My Question or IssueFor the past 2 months my liked songs playlist has been missing on the Android app but works fine on all other devices. On the Android app, I can click on liked s...

Casual Listener

Plan Premium Country USA Device T-Mobile REVVL Operating System Android 7.0   My Question or Issue For the past 2 months my liked songs playlist has been missing on the Android app but...

Ivan

Spotify Legend

472 Views

1 replies

1 likes

  • 472 Views
  • 1 replies
  • 1 likes

Daily Mix Missing from Phone App

PlanPremiumCountryIndiaDeviceGoogle Pixel 3 (Year of Purchase: December 2018)Operating SystemAndroidMy Question or IssueMy Daily Mixes are missing from the App home page. I can find them on the desktop 'made for you section' on my laptop app. I have ...

Visitor

Plan Premium Country India Device Google Pixel 3 (Year of Purchase: December 2018) Operating System Android My Question or Issue My Daily Mixes are missing from the App home page. I can find...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Playback switches device when on same connection

PlanPremium DevicePC and Android My Question or Issue Ok let me explain. My PC, which is connected to the Internet, plays music on spotify. Then I go take a **bleep**. Pull out my android phone and activate wifi (I don't always keep it on). As soon a...

Gig Goer

Plan Premium   Device PC and Android   My Question or Issue   Ok let me explain. My PC, which is connected to the Internet, plays music on spotify. Then I go take a **bleep**. ...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Can't see album names in playlist anymore?

PlanFamilyCountryCanadaDeviceSamsung Galaxy A90Operating SystemAndroid 10 My Question or IssueI maintain a "master playlist" of some 6000 songs that I regularly update. In editing the playlist today, Spotify stopped showing me the names of the albums...

Newbie

Plan Family Country Canada Device Samsung Galaxy A90 Operating System Android 10   My Question or Issue I maintain a "master playlist" of some 6000 songs that I regularly update. In ed...

drred2510

Regular

1438 Views

1 replies

1 likes

  • 1438 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Haven't received the lyrics update

PlanPremiumCountryIndia DeviceLG G6 ThinQOperating SystemAndroid Pie My Question or IssueA lot of my friends here have received the update so I know it's not a location thing- why won't the lyrics show up on my phone ?

Visitor

Plan Premium Country India   Device LG G6 ThinQ Operating System Android Pie   My Question or Issue A lot of my friends here have received the update so I know it's not a locatio...

user-removed

Not applicable

1287 Views

2 replies

0 likes

Android
lyrics
  • 1287 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Unable to click on non-main artist under the song title

PlanPremium DeviceAll devices with Android + saw its also present on Iphone My Question or IssueI tried to make it most obvious in the title. If I play song on my phone where there are more than 1 artists, I Can't click on artist who is not first lis...

Newbie

Plan Premium   Device All devices with Android + saw its also present on Iphone   My Question or Issue I tried to make it most obvious in the title. If I play song on my phone where ...

Ivan

Spotify Legend

2265 Views

1 replies

2 likes

artist
bug
click
Mobile
multiple
  • 2265 Views
  • 1 replies
  • 2 likes

Solved!! Liked songs not playing/downloading

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemAndroid 10My Question or IssueLiked songs will not play, it will not let me download the liked playlist either, I have tried reinstalling the app, clearing my cache and restarting my...

Casual Listener

Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System Android 10 My Question or Issue Liked songs will not play, it will not let me download the liked playlist either, I...

djboogy12

Casual Listener

935 Views

2 replies

1 likes

  • 935 Views
  • 2 replies
  • 1 likes

Superuser Contribution App freezing / not working

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8.0 My Question or IssueSpotify App kept freezing and crashing yesterday, even freezing the whole phone sometimes. Followed the instructions woth clearing cache etc. and reinstal...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0   My Question or Issue Spotify App kept freezing and crashing yesterday, even freezing the whole phon...

Elena

Moderator

4399 Views

1 replies

0 likes

  • 4399 Views
  • 1 replies
  • 0 likes

Saved Albums disappearing

PlanPremiumCountryGermany DeviceSamsung A6 My Question or Issue I saved some Albums in my Library, and some of them I downloaded. But now most of my saved Albums are disappeared. When I search one of these Albums they say it's still saved and still d...

Visitor

Plan Premium Country Germany  Device Samsung A6   My Question or Issue   I saved some Albums in my Library, and some of them I downloaded. But now most of my saved Albums are ...

SoundShots

Composer

1517 Views

1 replies

1 likes

  • 1517 Views
  • 1 replies
  • 1 likes

No puedo escuchar música mientras estoy en llamada

PlanPremiumCountryColombiaDeviceHuawei P30 LiteOperating SystemAndroidMy Question or IssueLo que sucede es que siempre podía escuchar música mientras estaba en llamada, pero tras una actualización de hace algunos días, ahora cuando voy a reproducir u...

Newbie

Plan Premium Country Colombia Device Huawei P30 Lite Operating System Android My Question or Issue Lo que sucede es que siempre podía escuchar música mientras estaba en llamada, pero tras u...

mercury11

Visitor

14237 Views

4 replies

6 likes

  • 14237 Views
  • 4 replies
  • 6 likes

App doesn't register songs playing

When I play music the app won't tell me a song is playing. If I have my phone connected to a device either via bluetooth or aux the music will continue to play even when the device disconnects.PlanPremiumCountryUkDeviceSamsung A70Operating SystemAndr...

Casual Listener

When I play music the app won't tell me a song is playing. If I have my phone connected to a device either via bluetooth or aux the music will continue to play even when the device disconnects. Plan...

emmalouise0511

Casual Listener

765 Views

2 replies

1 likes

  • 765 Views
  • 2 replies
  • 1 likes

how does the download over cellular option work?

PlanPremiumCountry Device Operating System My Question or IssueWhy are some tracks not added to favorites? I understand this is because I am prohibited from downloading over a mobile network? Then why, if I listen to them in 2 circles, are they alrea...

Casual Listener

Plan Premium Country   Device   Operating System     My Question or Issue Why are some tracks not added to favorites? I understand this is because I am prohibited from d...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Shuffle... But not really

How does the shuffle work? Like...for real. Let's say I put several albums in a playlist and use shuffle mode, some of the track are placed randomly, but tracks from same albums are always stuck together. For example album ABCD in a playlist.There's ...

Visitor

How does the shuffle work? Like...for real.   Let's say I put several albums in a playlist and use shuffle mode, some of the track are placed randomly, but tracks from same albums are always s...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Equalizer turns off on track changes. Tracks randomly stop or switch back to queue begging

PlanPremiumCountryRussiaDeviceXiaomi MI4C.Operating SystemAndroid 7.0, MIUI 9.5.2.0 Stable My Question or IssueAs title says when I switch tracks (via UI taps or on my wireless headphones, doesn't matter) sometimes equalizer does not kick in at all. ...

Visitor

Plan Premium Country Russia Device Xiaomi MI4C. Operating System Android 7.0, MIUI 9.5.2.0 Stable   My Question or Issue As title says when I switch tracks (via UI taps or on my wirele...

Spi01

Regular

780 Views

1 replies

3 likes

  • 780 Views
  • 1 replies
  • 3 likes

App close when use "close all" buttom

PlanPremiumCountryRussiaDeviceSamsung galaxy s10+Operating SystemAndroid 10 My Question or Issue All music apps keep playing, but not spotify, when u close all. How fix it? And i cant attached video. Error "The file type (.mp4) is not supported. Vali...

Casual Listener

Plan Premium Country Russia Device Samsung galaxy s10+ Operating System Android 10   My Question or Issue   All music apps keep playing, but not spotify, when u close all. How fi...

Kaktonetak

Casual Listener

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local File Synch between Desktop App on Android

PlanPremium FamilyCountryItalyDeviceOnePlus 7T, Lenvovo T460Operating SystemAndroid 10 and Windows 10My Question or IssueHello,could you tell me if is still possible to synchronize local file between Desktop and Android Phone?I've followed the instru...

Casual Listener

Plan Premium Family Country Italy Device OnePlus 7T, Lenvovo T460 Operating System Android 10 and Windows 10 My Question or Issue Hello, could you tell me if is still possible to synchroniz...

Elena

Moderator

766 Views

3 replies

0 likes

  • 766 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant view artist song list

PlanFree/PremiumCountry Device(Samsung)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, I used to be able to view an artist and then where it listed a few of their songs (and more) when I would tap on it it would bring ...

Visitor

Plan Free/Premium Country   Device (Samsung) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, I used to be able to view an artist and then ...

Ivan

Spotify Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes