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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239520 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239520 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600380 Views

79 replies

3 likes

  • 600380 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492876 Views

581 replies

42 likes

Account
Free
  • 492876 Views
  • 581 replies
  • 42 likes

Certain songs are not playing in my library

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A51 My Question or IssueCertain songs are not playing in my library. I have tried Uninstalling, updating, logging out on all platforms, and clearing cache.

Casual Listener

Plan Premium Country United States Device Samsung Galaxy A51   My Question or Issue Certain songs are not playing in my library. I have tried Uninstalling, updating, logging out on all p...

AlyssaA93

Casual Listener

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes

Stop Spotfiy Android re-ordering playlists based on last played

PlanPremiumCountryUKDeviceOnePlus 6TOperating SystemAndroid 10 My Question or IssueThe "Feature" to re-order playlists from the last listened one on Android is infuriating, how on earth do I disable it from doing this so playlists stay in the correct...

Casual Listener

Plan Premium Country UK Device OnePlus 6T Operating System Android 10   My Question or Issue The "Feature" to re-order playlists from the last listened one on Android is infuriating, h...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Google Assistant command not working

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S20+My Question or IssueI have a Chromecast device connected to my TV and I used to be able to play a music on it by the voice commands (Google Assistant):- "Ok Google"- "Play Spotify on TV" or "Play ...

Visitor

Plan Premium Country Netherlands Device Samsung Galaxy S20+ My Question or Issue I have a Chromecast device connected to my TV and I used to be able to play a music on it by the voice commands...

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
  • 0 likes

control strip

PlanPremiumCountryIsraelDevicecar multimediaOperating SystemAndroid My Question or IssueOn my car, in the multimedia on android, the control strip, which was always at the bottom, suddenly jumped to the left side and therefore I started having listen...

Visitor

Plan Premium Country Israel Device car multimedia Operating System Android   My Question or Issue On my car, in the multimedia on android, the control strip, which was always at the bo...

557 Views

0 replies

0 likes

  • 557 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Download progress

PlanPremiumCountryIsraelDeviceS8+Operating SystemAndroid My Question or IssueProgress of download keep appear in notification area , I didn't ask to download something, and it still on 0% and I can't close it even after restart the phone.

Casual Listener

Plan Premium Country Israel Device S8+ Operating System Android   My Question or Issue Progress of download keep appear in notification area , I didn't ask to download something, and i...

Ver

Spotify Legend

8310 Views

5 replies

0 likes

  • 8310 Views
  • 5 replies
  • 0 likes

Sleep Timer - Timer reset to default by Podcast Ads

Plan:Premium Device:Samsung Galaxy S10 Operating System:Mobile My Question or Issue:Every time I set a sleep timer while listening to a podcast, as soon as an ad plays the sleep timer is reset to it's default setting (no timer). So when I want to fal...

Visitor

Plan: Premium   Device: Samsung Galaxy S10   Operating System: Mobile   My Question or Issue: Every time I set a sleep timer while listening to a podcast, as soon as an ad pl...

2318 Views

0 replies

1 likes

continiue from last listened song
sleep
Sleep mode
Sleep Timer
sleep timer error
timer error
  • 2318 Views
  • 0 replies
  • 1 likes

Number of times a song has been played?

PlanPremiumCountry DeviceMotorola G6 plusOperating System(Android 9) My Question or Issuehow can you see the number of times a song has been played?

Visitor

Plan Premium Country   Device Motorola G6 plus Operating System (Android 9)   My Question or Issue how can you see the number of times a song has been played?

Billy-J

Spotify Star

821 Views

1 replies

0 likes

  • 821 Views
  • 1 replies
  • 0 likes

I found a bug

PlanFreeCountryIndiaDevice(Redmi Note 7 pro) My Question or IssueHi Spotify Team,I am going through login procedure in my android spotify app and after that when I logged in successfully. I wonder and tap on the settings icon to check my profile deta...

Visitor

Plan Free Country India Device (Redmi Note 7 pro)   My Question or Issue Hi Spotify Team, I am going through login procedure in my android spotify app and after that when I logged in su...

Billy-J

Spotify Star

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Hide Song option missing [August 2020]

PlanPremiumDeviceSamsung A70Operating SystemAndroid 10Spotify Version8.5.71.723 My Question or IssueI briefly didn't have a premium account but now that I'm back, the Hide Song option from the context menu is gone. Not sure if there was an update in ...

Casual Listener

Plan Premium Device Samsung A70 Operating System Android 10 Spotify Version 8.5.71.723   My Question or Issue I briefly didn't have a premium account but now that I'm back, the Hide So...

tronick

Casual Listener

1859 Views

2 replies

2 likes

  • 1859 Views
  • 2 replies
  • 2 likes

Spotify logged into wrong facebook account on my mobile

PlanPremiumCountrySouth AfricaDeviceHuawei p9 liteOperating SystemAndroid Oreo My Question or IssueI unlinked my Spotify account from Facebook,disconnected is everywhere,logged out on all my devices.Removed it and Facebook from my mobile but still wh...

Visitor

  Plan Premium Country South Africa Device Huawei p9 lite Operating System Android Oreo   My Question or Issue I unlinked my Spotify account from Facebook,disconnected is ev...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Premium works on PC and Ipad, but not on Android

PlanPremium DuoCountryPortugalDeviceHuawei P30 and Huawei P30 ProOperating SystemAndroid 10 My Question or IssueJust subscribed to Spotify Premium from GPM to move away from the Huawei/Google mess. I'm getting premium features on my PC and Ipad, but ...

Visitor

Plan Premium Duo Country Portugal Device Huawei P30 and Huawei P30 Pro Operating System Android 10   My Question or Issue Just subscribed to Spotify Premium from GPM to move away from ...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

I cant download android app of google play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Nico

Community Legend

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

Can't view queue

PlanStudent premiumCountryNew ZealandDeviceOppo Find X2 LiteOperating SystemAndroid 10My Question or IssueI cannot press the queue button on my spotify mobile, the button is there on the bottom right corner but it's grey and doesn't do anything when ...

Visitor

Plan Student premium Country New Zealand Device Oppo Find X2 Lite Operating System Android 10 My Question or Issue I cannot press the queue button on my spotify mobile, the button is there o...

709 Views

0 replies

0 likes

Android
Android 10
Mobile
queue
  • 709 Views
  • 0 replies
  • 0 likes

New problems everyday with Spotify

Almost everyday it's something new. First not being able to click on an artist list of songs or albums. I know I'm not the only one with that problem. Gave all of my operating information to Spotify. They basically gave me the run around. Telling me ...

Casual Listener

  Almost everyday it's something new. First not being able to click on an artist list of songs or albums. I know I'm not the only one with that problem. Gave all of my operating information to ...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Search

Plan: PremiumCountry: Philippines Device: Huawei Nova3iOperating System: Android Pie My Question or IssueCannot search any song today, app is updated.

Casual Listener

Plan: Premium Country: Philippines  Device: Huawei Nova3i Operating System: Android Pie   My Question or Issue Cannot search any song today, app is updated. 

Billy-J

Spotify Star

677 Views

3 replies

2 likes

  • 677 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Can no longer see my liked albums only 'recommended albums'

PlanpremiumCountryUkDeviceHuawei mate 20 liteOperating SystemAndroid 10 My Question or IssueWhen I went into 'my library' and then selected 'albums' there always used to be a list of all the albums I had liked. This week the only thing that comes up ...

Regular

  Plan premium Country Uk Device Huawei mate 20 lite Operating System Android 10   My Question or Issue When I went into 'my library' and then selected 'albums' there always used...

Hannah81

Regular

1295 Views

2 replies

0 likes

  • 1295 Views
  • 2 replies
  • 0 likes

Weird notification bar color when using dark mode

PlanFreeCountryThailandDeviceVivo S1 ProOperating SystemAndroid 10 My Question or IssueI am getting a very weird notification bar color when using dark mode on my Vivo S1 Pro. The first picture shows notification bar in dark mode.The second picture s...

Casual Listener

  Plan Free Country Thailand Device Vivo S1 Pro Operating System Android 10   My Question or Issue I am getting a very weird notification bar color when using dark mode on my Viv...

852 Views

0 replies

0 likes

  • 852 Views
  • 0 replies
  • 0 likes

Solved!! Cannot login - you are offline

PlanFreeCountry DeviceSamsung Galaxy a7Operating SystemAndroid 10 My Question or IssueI keep getting error while trying to login "you are offline"I have tried the workaround indicated in the community solution - reinstall app- eliminate the pwd from ...

Casual Listener

Plan Free Country     Device Samsung Galaxy a7 Operating System Android 10       My Question or Issue I keep getting error while trying to login "you are offline...

DanielXX04

Casual Listener

1258 Views

2 replies

0 likes

  • 1258 Views
  • 2 replies
  • 0 likes

Mi spotify no detecta conexion red movil/wifi en solo uno de mis dispositivos

Mi app de spotify no detecta ninguna conexión (wifi/red movil) en un dispositivo huawei p30lite, sin embargo tambien lo tengo activo en un huawei mate20 sin problemas.PlanPremium DuoCountryMexicoDevice(Huawei P30 Lite)Operating System(Android 10) My ...

Visitor

Mi app de spotify no detecta ninguna conexión (wifi/red movil) en un dispositivo huawei p30lite, sin embargo tambien lo tengo activo en un huawei mate20 sin problemas. Plan Premium Duo Country Me...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Solved!! Reverting to a previous update (from version 8.5.6.673)

My Question or IssueThis new UI update has made accessing music I've saved over the years nigh impossible, showing music I have downloaded in artists and albums in random order (instead of alphabetical), showing playlists in random order (instead of ...

Regular

My Question or Issue This new UI update has made accessing music I've saved over the years nigh impossible, showing music I have downloaded in artists and albums in random order (instead of alphabet...

zzrenz

Newbie

20221 Views

5 replies

0 likes

revert
UI
Update
version
  • 20221 Views
  • 5 replies
  • 0 likes