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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195457 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195457 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536999 Views

78 replies

3 likes

  • 536999 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441678 Views

565 replies

37 likes

Account
Free
  • 441678 Views
  • 565 replies
  • 37 likes

Superuser Contribution Spotify has become increasingly slower and now hardly opens any items

PremiumGermany DeviceFairphone2Operating SystemAndroid 7.1.2 My Question or IssueThe app has become increasingly slower during the last two months with sometimes taking minutes to load a page. Problem occurs while being connected via WiFi as well as ...

Casual Listener

  Premium Germany   Device Fairphone2 Operating System Android 7.1.2   My Question or Issue The app has become increasingly slower during the last two months with sometimes...

Elena

Moderator

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

[Android][Other] AutoPlay issue on Android 10

Autoplay fails to continue playback after playlist and (if made to radio) after the radio. Very rarely does it actually play continuously. My device specs are below.Android Version: 10Device: Samsung Galaxy S10e (SM-G970U)Spotify Version: 8.5.68.904

Casual Listener

Autoplay fails to continue playback after playlist and (if made to radio) after the radio. Very rarely does it actually play continuously. My device specs are below. Android Version: 10 Device...

308 Views

0 replies

1 likes

Android
Other
  • 308 Views
  • 0 replies
  • 1 likes

Clear currently playing song from queue

I'm not looking to clear the up-and-coming queue. I know how to do that.I'm also not looking to clear the currently playing song from my playlist. I'm satisfied with the songs in each of my playlists.I can't really get any more specific in my search ...

Casual Listener

I'm not looking to clear the up-and-coming queue. I know how to do that. I'm also not looking to clear the currently playing song from my playlist. I'm satisfied with the songs in each of my playlis...

1329 Views

0 replies

1 likes

  • 1329 Views
  • 0 replies
  • 1 likes

Superuser Contribution radio won't play newer music

PlanPremiumCountryGermanyDeviceXiaomi Redmi Note 8 ProOperating SystemAndroid My Question or IssueI've tried out the KPop Radio and noticed that it won't play newer music. It only plays music from 2000-2012. Can I change it that it plays all generati...

Newbie

Plan Premium Country Germany Device Xiaomi Redmi Note 8 Pro Operating System Android    My Question or Issue I've tried out the KPop Radio and noticed that it won't play newer mus...

Elena

Moderator

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Videos don't appear.

PlanPremiumCountryEnglandDevice(Samsung Galaxy s10e)Operating System(Android 10.) My Question or IssueMy issue is the option to watch videos don't appear the spotify app at all, the category doesn't exist on the search screen (as shown on the attache...

Visitor

  Plan Premium Country England Device (Samsung Galaxy s10e) Operating System (Android 10.)   My Question or Issue My issue is the option to watch videos don't appear the spotify ...

Elena

Moderator

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change Android App language

PlanPremiumCountryUkraineDeviceSamsung Galaxy S10eOperating SystemAndroid 10 My Question or IssueHi! I have an issue with Spotify Android App. I'm from Ukraine and speak Ukrainian and my phone uses Ukrainian as default language. Since there is no Ukr...

Visitor

Plan Premium Country Ukraine Device Samsung Galaxy S10e Operating System Android 10   My Question or Issue Hi! I have an issue with Spotify Android App. I'm from Ukraine and speak Ukra...

Elena

Moderator

1698 Views

1 replies

0 likes

  • 1698 Views
  • 1 replies
  • 0 likes

Superuser Contribution All of the songs in my liked list have gone(over800)

Im a premium member and have been for years, yesterday I updated the app and when doing so lost nearly 850 songs. When I try to re download or re like it already has the mark saying its done, u can't see any of them or listen, I have tried to restart...

Visitor

Im a premium member and have been for years, yesterday I updated the app and when doing so lost nearly 850 songs. When I try to re download or re like it already has the mark saying its done, u can't...

Ivan

Spotify Legend

523 Views

1 replies

1 likes

  • 523 Views
  • 1 replies
  • 1 likes

Superuser Contribution One album is unplayable from only my account

PlanPremiumCountryUnited StatesDeviceGalaxy S10+ My Question or IssueStarting today, one album, Tighten the Reins by Puzzle, is unplayable on my phone, my laptop and the web player. One song, All the Best, was downloaded and plays fine, but the rest ...

Casual Listener

Plan Premium Country United States Device Galaxy S10+   My Question or Issue Starting today, one album, Tighten the Reins by Puzzle, is unplayable on my phone, my laptop and the web play...

Elena

Moderator

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Aplicacion se cierra al verificar almacenamiento

PlanFamiliarCountryColombiaDeviceSony Xperia L1Operating SystemAndroid 7.0 My Question or IssueCordial saludo, la aplicacion estaba funcionando bien pero desde hace unos dias, las canciones que tenia descargadas en la SD se cambiaban automaticamente ...

Visitor

Plan Familiar Country Colombia Device Sony Xperia L1 Operating System Android 7.0   My Question or Issue Cordial saludo, la aplicacion estaba funcionando bien pero desde hace unos dias...

maryad

Casual Listener

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

Songs Stopping

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Billy-J

Spotify Star

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

Spotity doesn't want to open some playlists and albums!

Spotify can't open the playlists and albums of an artists page but it let me open one that's not from one. I tried to reinstall the app, unistall it in the most cleanest way, but nothing. I'm using a phone with Android 6.

Visitor

Spotify can't open the playlists and albums of an artists page but it let me open one that's not from one. I tried to reinstall the app, unistall it in the most cleanest way, but nothing. I'm usi...

693 Views

0 replies

0 likes

  • 693 Views
  • 0 replies
  • 0 likes

Erratic behaviour when using Spotify on my BMW

PlanPremiumCountryBelgiumDeviceXiaomi A3Operating SystemAndroid 10My Question or IssueSpotify is a nightmare since the 2 years I have my BMW 5-series Every time it's a guessing game : - Will it work fine ? (yes 20% of good behaviour) - Will the sound...

Visitor

Plan Premium Country Belgium Device Xiaomi A3 Operating System Android 10 My Question or Issue Spotify is a nightmare since the 2 years I have my BMW 5-series 😞 Every time it's a guessing ...

577 Views

0 replies

0 likes

  • 577 Views
  • 0 replies
  • 0 likes

Spotify use 500 megabytes in 30 minutes

The last days spotify has used a lot of megabytes, wich did not happen before. I tried changing the streaming to normal but it didnt help. When it happend i just had bought jabra elite 65t wireless headphones. They connect with bluetooth so i cant un...

Newbie

The last days spotify has used a lot of megabytes, wich did not happen before. I tried changing the streaming to normal but it didnt help. When it happend i just had bought jabra elite 65t wireless h...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

App crashes when i open it

Have re installed app deleted all its data etc reset phone , tried everything, but for 2 days now as soon as I open the app it just closes instantly...PlanPremiumCountryNew Zealand DeviceHuaweiOperating System Android My Question or Issue app crashin...

Casual Listener

Have re installed app deleted all its data etc reset phone , tried everything, but for 2 days now as soon as I open the app it just closes instantly... Plan Premium Country New Zealand   D...

477 Views

0 replies

0 likes

Android
crashing
  • 477 Views
  • 0 replies
  • 0 likes

Radio Queue greyed out Galaxy Tab s6, viewable desktop

PlanFreeCountryCanadaDeviceSamsung Galaxy Tab s6Operating SystemAndroid 10 My Question or IssueI've noticed that the "queue" button in Spotify on my Galaxy Tab s6 is greyed out yet on the desktop (Win10) version of Spotify it's clickable just fine.Is...

Regular

Plan Free Country Canada Device Samsung Galaxy Tab s6 Operating System Android 10   My Question or Issue I've noticed that the "queue" button in Spotify on my Galaxy Tab s6 is greyed o...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

No go-to-radio-playlist function

PlanFreeCountryRussiaDeviceHonor 9 LiteOperating SystemAndroid My Question or IssueWhen I chose the playlist and go to the "three-dot" menu there's no go-to-radio-playlist function, but I have one in the desktop version on Windows 10.

Casual Listener

Plan Free Country Russia Device Honor 9 Lite Operating System Android  My Question or Issue When I chose the playlist and go to the "three-dot" menu there's no go-to-radio-playlist func...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Google alarm not working despite suggested fix

PlanFreeCountryCanadaDeviceTeracubeOperating SystemAndroid 9 My Question or IssueMy alarm is not consistently connecting to Spotify. Sometimes it works, sometimes I get a beeping alarm instead, sometimes I get silence and sleep through my "alarm", an...

Newbie

Plan Free Country Canada Device Teracube Operating System Android 9   My Question or Issue My alarm is not consistently connecting to Spotify. Sometimes it works, sometimes I get a bee...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify app loading/many other issues

Hello friends,I have been having ongoing trouble with the Spotify app for about a year now that Spotify has yet to help me or get back to me about. I was run through a bunch of fixes and nothing worked. I remember at one point the app worked fine for...

Newbie

Hello friends, I have been having ongoing trouble with the Spotify app for about a year now that Spotify has yet to help me or get back to me about. I was run through a bunch of fixes and nothing ...

Xenia

Moderator

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with my App

Yesterday everything worked fine. Then while playing Music, the App crashed and I have to log in again. But when I'm trying to log in, it says me that I'm offline. I'm not offline!!! After trying the Link, it says the link is expiredAfter checking my...

Visitor

  Yesterday everything worked fine. Then while playing Music, the App crashed and I have to log in again. But when I'm trying to log in, it says me that I'm offline. I'm not offline!!! After tr...

Peter

Spotify Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop synching play across devices

Just raising my voice trying to get you to disable automatic sync play across devices. I have one Android smartphone I'm listening pods on. I don't want that one to sync with any other device I use, I always want it to resume the last pod I listen on...

Regular

Just raising my voice trying to get you to disable automatic sync play across devices.   I have one Android smartphone I'm listening pods on. I don't want that one to sync with any other devic...

Xenia

Moderator

760 Views

1 replies

1 likes

  • 760 Views
  • 1 replies
  • 1 likes