Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387779 Views

545 replies

34 likes

Account
Free
  • 387779 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

  • 8043 Views
  • 0 replies
  • 7 likes

Huge download (2.5gb+) without opening spotify

Spotify helped itself to 2.5gb of data in the background, without being opened, and without being opened since last phone restart (last night). Wasn't streaming; as play log shows no plays, as confirmed by last.fm log. Will reinstall, but this is a v...

Newbie

Spotify helped itself to 2.5gb of data in the background, without being opened, and without being opened since last phone restart (last night). Wasn't streaming; as play log shows no plays, as confir...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Solved!! Having trouble switching storage to SD card

Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it to store to, but it is grayed out. What is the deal...

Newbie

Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it ...

Soccerbuddy

Visitor

997 Views

2 replies

0 likes

  • 997 Views
  • 2 replies
  • 0 likes

no radio on track. радио по треку нет в мобильном приложении

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

[App Crash] Spotify crashes while entering any artist page

PlanPremiumCountryRussiaDeviceMeizu 15 LiteOperating SystemAndroid 7.1.2 with Flyme 7.0.1.1G(last version) My Question or IssueHelo, I have a problem, when I go to the page of any artist, the application crashes. Everything else in the application wo...

Regular

Plan Premium Country Russia Device Meizu 15 Lite Operating System Android 7.1.2 with Flyme 7.0.1.1G(last version)   My Question or Issue Helo, I have a problem, when I go to the page o...

manwekk

Visitor

1342 Views

8 replies

1 likes

  • 1342 Views
  • 8 replies
  • 1 likes

Superuser Contribution Playlist Song Suggestions Stuck on One Artist or Unrelated to Playlist

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 10, Samsung One UI 2.0 My Question or IssueI created a playlist of songs and I already knew what most of the songs on it were going to be, but I added some songs through t...

Newbie

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 10, Samsung One UI 2.0   My Question or Issue I created a playlist of songs and I already knew wha...

Elena

Moderator

1372 Views

1 replies

0 likes

Recommended Songs
Suggesting Songs
  • 1372 Views
  • 1 replies
  • 0 likes

Wrong song is playing

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueWhen I play the song "Running Away" by Hoobastank from the album "Hoobstank for the Oregon Trail Generation" The song "Tribute" by Tenacious D plays ins...

Regular

Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue When I play the song "Running Away" by Hoobastank from the album "Hoobstank ...

jordenluke

Visitor

878 Views

2 replies

3 likes

  • 878 Views
  • 2 replies
  • 3 likes

Bad Russian font weight

After recent update (ver. 66) Russian symbols are displayed with incorrect weight across the app. It is most noticable when a string contains both Latin and Cyrillic symbols. Cyrillic symbols have normal weight where bold weight is expected. This loo...

Visitor

After recent update (ver. 66) Russian symbols are displayed with incorrect weight across the app. It is most noticable when a string contains both Latin and Cyrillic symbols.    Cyrillic ...

848 Views

0 replies

3 likes

Android
Android 10
font
  • 848 Views
  • 0 replies
  • 3 likes

Ошибка в исполнителях

Русскоязычный исполнитель "AGNI" (автор песни "Ирландский кофе") смешался с другим исполнителем "Agni" 

Newbie

Русскоязычный исполнитель "AGNI" (автор песни "Ирландский кофе") смешался с другим исполнителем "Agni"  

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Album list not working when offline

PremiumAndroid Oreo Since the latest update in offline mode the album list is always sorted by 'Recently added' no matter which sorting option I select. When I click on an album I get the not so very helpful error message "Something went wrong".It on...

Music Fan

Premium Android Oreo   Since the latest update  in offline mode the album list is always sorted by 'Recently added' no matter which sorting option I select. When I click on an album...

Donkeydong5000

Casual Listener

2841 Views

7 replies

2 likes

  • 2841 Views
  • 7 replies
  • 2 likes

Headphones button triple click issue Android

None of the below information is requireDeviceRedmi 4AOperating SystemAndroid Nougat My Question or IssueTriple click of earphones control button doesn't go to previous track anymore. This seems to have happened since an Android update, cause it trou...

Newbie

None of the below information is require Device Redmi 4A Operating System Android Nougat   My Question or Issue Triple click of earphones control button doesn't go to previous track anymo...

JariKool

Visitor

3789 Views

1 replies

0 likes

  • 3789 Views
  • 1 replies
  • 0 likes

Pirated Spotify APKs

Hey. I'm not sure if I'm posting this in the right place, but I'm curious about one thing. Is Spotify still banning and sending warnings to users who use pirated/modded Spotify premium apks in 2020? I'm a premium user, but I'm curious because I know ...

Casual Listener

Hey.   I'm not sure if I'm posting this in the right place, but I'm curious about one thing.   Is Spotify still banning and sending warnings to users who use pirated/modded Spotify prem...

1344 Views

0 replies

1 likes

  • 1344 Views
  • 0 replies
  • 1 likes

Shows no more there in category podcast

Hello, I always have the Error Message "irgendetwas ist schiefgelaufe" when i try to select Shows in Podcasts. The problem consist since a few weeks. Have tried to Log in and Out ans also so Install the App nee on my redmi Note 7.

Visitor

  Hello,  I always have the Error Message "irgendetwas ist schiefgelaufe" when i try to select Shows in Podcasts. The problem consist since a few weeks.  Have tried to Log in and Out...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded songs/albums and Liked Songs Playlist

PlanPremiumCountryAustraliaDeviceLG V20Operating SystemAndroid 8.0.0Spotify Version8.5.64.1046 My Question or IssueNewer downloaded songs or albums no longer appear on the Liked Songs play list. Has this functionality been removed?

Regular

Plan Premium Country Australia Device LG V20 Operating System Android 8.0.0 Spotify Version 8.5.64.1046   My Question or Issue Newer downloaded songs or albums no longer appear on th...

AlejoVillegas

Regular

1111 Views

5 replies

0 likes

  • 1111 Views
  • 5 replies
  • 0 likes

[Android] Recently Played section resets to the same one artist every day.

PlanPremiumCountryIndiaDevice(Samsung Galaxy M21, Macbook Air 2019)Operating System(Android 10, MacOS Mojave) My Question or IssueMy Recently Played section seems to reset every day, on both Android app and MacOS app, to the same one artist. Attached...

Visitor

Plan Premium Country India Device (Samsung Galaxy M21, Macbook Air 2019) Operating System (Android 10, MacOS Mojave)   My Question or Issue My Recently Played section seems to reset ev...

439 Views

0 replies

0 likes

Android 10
macOS Mojave
  • 439 Views
  • 0 replies
  • 0 likes

Solved!! How do I allow an artist to play?

PlanPremiumCountryTurkeyDeviceXiaomi Redmi Note 7, 2019Operating SystemAndroid 11 My Question or IssueSomehow I blocked an artist on the app, don't know when and now, even though the artist is not blocked anymore, I can NOT play any of her songs. The...

Casual Listener

  Plan Premium Country Turkey Device Xiaomi Redmi Note 7, 2019 Operating System Android 11   My Question or Issue Somehow I blocked an artist on the app, don't know when and now,...

Emilia_8

Community Legend

3194 Views

3 replies

1 likes

  • 3194 Views
  • 3 replies
  • 1 likes

Shuffle option is not active for the song radios

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Premium Country Canada Device Samsung Galaxy 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Android airpods

None of PlanFreeCountryNetherlandsDevice(Samsung galaxy j6 2017Operating SystemAndroid 10 samsung one ui 2.0 My Question or IssueCan you share you music with 2 airpods for samsung? Apple can do it. Can samsung it do also?

Visitor

None of  Plan Free Country Netherlands Device (Samsung galaxy j6 2017 Operating System Android 10 samsung one ui 2.0   My Question or Issue Can you share you music with 2 airpods...

Billy-J

Spotify Star

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Robert Johnson songs wont play, either in playlists or by themselves. Even the ones I've downloaded.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto doesn't work when Spotify is in offline mode

None of the below information PlanPremiumCountryNLDeviceSamsung Galaxy S9 My Question or IssueI am using Android Auto in combination with Spotify. Since the last update I am not able to manage Spotify with A.A. when Spotify is in offline mode. When u...

Music Fan

None of the below information  Plan Premium Country NL Device Samsung Galaxy S9   My Question or Issue I am using Android Auto in combination with Spotify. Since the last update I ...

116957421

Newbie

2310 Views

6 replies

0 likes

  • 2310 Views
  • 6 replies
  • 0 likes