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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUnited StatesDeviceLG TributeOperating SystemI don't really know what LG phones use. My Question or IssueWhenever i try to listen to pumped up kicks it always says song unavailable even though it works on my computer or console.
Plan Premium Country United States Device LG Tribute Operating System I don't really know what LG phones use. My Question or Issue Whenever i try to listen to pumped up kicks it alwa...
Moderator
1179 Views
3 replies
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PlanPremiumCountryEnglandDeviceSamsung Galaxy A6 2018 (December)Operating SystemAndroid 9.0My Question or Issue Constantly says "Go online to see menu." When I'm online already, try it with both 4G and Wi-Fi, but it shouldn't matter anyway as I am on...
Plan Premium Country England Device Samsung Galaxy A6 2018 (December) Operating System Android 9.0 My Question or Issue Constantly says "Go online to see menu." When I'm online alrea...
Spotify Legend
9317 Views
12 replies
12 likes
PlanPremiumCountryBrazilDeviceXiaomi Mi 9TOperating SystemAndroid 10 My Question or IssueHi! For whatever reason, my Spotify app decided to show the free interface, even though I have a premium account. I've already tried uninstalling and then instal...
Plan Premium Country Brazil Device Xiaomi Mi 9T Operating System Android 10 My Question or Issue Hi! For whatever reason, my Spotify app decided to show the free interface, even thou...
390 Views
0 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung j5, chromecast, tv, ampOperating android My Question or IssueSince a few weeks my audio quality dropped.Mostly high notes are shakey and trembling.I haven't changed any of my settings on any of my device...
Plan Premium Country The Netherlands Device Samsung j5, chromecast, tv, amp Operating android My Question or Issue Since a few weeks my audio quality dropped. Mostly high note...
609 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy S20 UltraOperating SystemAndroid 10 My Question or IssueRecently (about a month ago), Spotify for Android updated and started showing Album art next to the song names in playlists: https://imgur.com/a/H...
Plan Premium Country Australia Device Samsung Galaxy S20 Ultra Operating System Android 10 My Question or Issue Recently (about a month ago), Spotify for Android updated and started ...
392 Views
0 replies
0 likes
PlanFree CountryIndia Device(Redmi Note7s)Operating System(Android) My Question or IssueI've accidentally hide song from lock screen while it was playing from my liked songs, now I've tried several times to unlike and again added in liked songs, but ...
Plan Free Country India Device (Redmi Note7s) Operating System (Android) My Question or Issue I've accidentally hide song from lock screen while it was playing from m...
Moderator
681 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Tab A SM-T350Operating SystemAndroid 7.1.1 My Question or IssueFor the last 3 weeks, my Spotify app on this tablet keeps stopping mid-songs. When I go to the play store it says that Spotify is no longer compatible w...
Plan Premium Country USA Device Samsung Tab A SM-T350 Operating System Android 7.1.1 My Question or Issue For the last 3 weeks, my Spotify app on this tablet keeps stopping mid-songs...
Moderator
38360 Views
27 replies
6 likes
Guten Tag, liebe Spotify Community,Ich habe seit Kurzem das Problem, dass mein Offline Modus nicht funktioniert. Ich habe Cache gelöscht, die App deinstalliert und nochmal installiert und mich neu angemeldet. Es ist irgendwie merkwürdig, denn wenn ic...
Guten Tag, liebe Spotify Community, Ich habe seit Kurzem das Problem, dass mein Offline Modus nicht funktioniert. Ich habe Cache gelöscht, die App deinstalliert und nochmal installiert und mich neu ...
Moderator
19560 Views
11 replies
0 likes
PlanPremium famíliaCountryBrasil Device(Moto E6 plus) My Question or Issue Sempre que eu tento reproduzir as músicas do Red Velvet, tanto pelo celular quanto computador ou Ipad, a música simplesmente no toca. Quando tentei pelo desktop, apareceu uma ...
Plan Premium família Country Brasil Device (Moto E6 plus) My Question or Issue Sempre que eu tento reproduzir as músicas do Red Velvet, tanto pelo celular quant...
Composer
772 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemNot sure. Whatever is newest I guess? My Question or IssueMy question is this: Does Spotify in general have less volume than other music apps? The reason why I ask is because yesterday I go...
Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Not sure. Whatever is newest I guess? My Question or Issue My question is this: Does Spotify in general have les...
Casual Listener
1115 Views
2 replies
0 likes
Possuo um plano premium e quando estou ouvindo minhas musicas no celular, elas simplesmente ficam travando, preciso desloquear a tela e dar play novamente. Isso acontece quando estou ouvindo apenas pelo celular. Já tentei excluir o app, já tentei lim...
Possuo um plano premium e quando estou ouvindo minhas musicas no celular, elas simplesmente ficam travando, preciso desloquear a tela e dar play novamente. Isso acontece quando estou ouvindo apenas p...
Spotify Legend
7464 Views
4 replies
0 likes
Ich habe auf meinem Huawei P20 lite Familien Premium und seit neusten kann ich im Offlinemodus nicht mehr die drei Punkte an den Songs verwendet um sie zum Beispiel in der Warteschlange zu setzten. Wie kann ich dieses Problem lösen?
Ich habe auf meinem Huawei P20 lite Familien Premium und seit neusten kann ich im Offlinemodus nicht mehr die drei Punkte an den Songs verwendet um sie zum Beispiel in der Warteschlange zu setzten. W...
Spotify Legend
2555 Views
3 replies
0 likes
PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid My Question or IssueHello.Unfortunally sometimes when I open the Spotify app it says I can't login. I place my user and password but I can't manage to login because I have no inte...
Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android My Question or Issue Hello. Unfortunally sometimes when I open the Spotify app it says I can't login. I...
Roadie
601 Views
2 replies
0 likes
PlanFree/PremiumCountryBrazilDeviceSamsung Galaxy A30SOperating SystemAndroid 9 My Question or IssueQuando conecta meu smartphone no Bluetooth do carro e aperto a opção MEDIA, o App Spotify abre automaticamente em meu smartphone. Isso é desagradável,...
Plan Free/Premium Country Brazil Device Samsung Galaxy A30S Operating System Android 9 My Question or Issue Quando conecta meu smartphone no Bluetooth do carro e aperto a opção MEDIA...
Casual Listener
10737 Views
1 replies
1 likes
My partner and I share a Family Premium account and use Spotify on two android mobile devices. The problem is with my phone, a Google Pixel 3. Spotify only lets me download a limited number of albums - maybe forty or so - before it tells me I've reac...
My partner and I share a Family Premium account and use Spotify on two android mobile devices. The problem is with my phone, a Google Pixel 3. Spotify only lets me download a limited n...
497 Views
0 replies
0 likes
PlanPremiumCountryCzech Republic (Central Europe; not Russia)Device(Sony KDL-50W756C)Operating System(Android 7.0, didn't work on 6.0 either)Spotify for TV version1.29; 1.24; 1.21 My Question or IssueHello,To be honest I realize I create a duplicity ...
Plan Premium Country Czech Republic (Central Europe; not Russia) Device (Sony KDL-50W756C) Operating System (Android 7.0, didn't work on 6.0 either) Spotify for TV version 1.29; 1.24; 1.21 ...
Moderator
814 Views
2 replies
0 likes
In settings I chose the option to store my downloads on the external SD card. It happens regularly that this option is undone. Without changing it, in storage settings the option internal storage is marked and my downloads start over again - with the...
In settings I chose the option to store my downloads on the external SD card. It happens regularly that this option is undone. Without changing it, in storage settings the option internal storage is ...
355 Views
0 replies
0 likes
PlanPremiumCountryMalta Device(iPhone 6, Samsung Galaxy 7, Macbook Pro mid 2015)Operating System(iOS 12, Android, MacosX) My Question or Issue When iPhone or the MacBook plays the music and all 3 devices are connected through WiFi on the home network...
Plan Premium Country Malta Device (iPhone 6, Samsung Galaxy 7, Macbook Pro mid 2015) Operating System (iOS 12, Android, MacosX) My Question or Issue When iPhone or th...
424 Views
0 replies
0 likes
Halloo,Habe eine frage zur zufälliger wiedergabe/shuffle. Kann es sein das es nur die best of songs abspielt. Mir ist aufgefallen dass, wenn ich bei intepreten auf shuffle gehe, nach ca. 20 songs die playlist wieder von vorne beginnt. Obwohl es doch ...
Halloo, Habe eine frage zur zufälliger wiedergabe/shuffle. Kann es sein das es nur die best of songs abspielt. Mir ist aufgefallen dass, wenn ich bei intepreten auf shuffle gehe, nach ca. 20 songs d...
315 Views
0 replies
0 likes
PlanPremiumCountry: Canada Device(Sony Xperia)Operating System(Andriod) My Question or IssueSomehow today after I logged off my Instagram account and back on, my option for sharing from the Spotify app to my Instagram stories disappeared and I was le...
Plan Premium Country: Canada Device (Sony Xperia) Operating System (Andriod) My Question or Issue Somehow today after I logged off my Instagram account and back on, my...
Spotify Legend
462 Views
1 replies
0 likes
