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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210815 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210815 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561215 Views

78 replies

3 likes

  • 561215 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463102 Views

575 replies

39 likes

Account
Free
  • 463102 Views
  • 575 replies
  • 39 likes

Unplayed Podcast don't show up

PlanPremiumCountryGermanyDeviceS20+ 5g, S7 edge, S5, Galaxy Tab s3Operating SystemAndroid Hey,I have the Problem that two of my three Podcast shows don't show up in the unplayed list in the podcast index in your library. This is for all my devices. S...

Visitor

  Plan Premium Country Germany Device S20+ 5g, S7 edge, S5, Galaxy Tab s3 Operating System Android   Hey, I have the Problem that two of my three Podcast shows don't show up in t...

454 Views

0 replies

2 likes

  • 454 Views
  • 0 replies
  • 2 likes

Favorite?

Hello, Why do up two covers to show me? How can i change this? Up right cover (Sonic) is first album than i add after install Spotife. Now i excluding this album from favorite, but it show me every day. PlanPremiumCountryRussiaDevice(Huawei p10 lite)...

Regular

Hello,  Why do up two covers to show me? How can i change this? Up right cover (Sonic) is first album than i add after install Spotife. Now i excluding this album from favorite, but it show me ...

MattSuda

Spotify Star

1458 Views

8 replies

0 likes

  • 1458 Views
  • 8 replies
  • 0 likes

Long press on buds plus does not open Spotify

Plan :FreeCountry :India Device :OnePlus 7Operating System :Android 10 My Question or Issue :There's an option on the Galaxy wearable application that allows you to customize the touch actions on the buds plus. One such feature is the long press on t...

Visitor

Plan : Free Country : India   Device : OnePlus 7 Operating System : Android 10   My Question or Issue : There's an option on the Galaxy wearable application that allows you ...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes

App crashes when on an artist page

PlanPremiumCountryBrazilDeviceMoto G6 PlusOperating SystemAndroid 9 My Question or IssueThe app crashes and closes every time that I open any artist page.

Newbie

Plan Premium Country Brazil Device Moto G6 Plus Operating System Android 9   My Question or Issue The app crashes and closes every time that I open any artist page.

Billy-J

Spotify Star

514 Views

1 replies

0 likes

Artist app crash
  • 514 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When is iOS interface coming to Android users?

Plan: Premium PlanCountry: BrazilDevice: Redmi Note 8 ProOperating System: Android 10/MIUI My Question or IssueI wonder when is this update coming to Android users. The new playlist/artists/album page is different, and this update has been rolling on...

Casual Listener

Plan: Premium Plan Country: Brazil Device: Redmi Note 8 Pro Operating System: Android 10/MIUI    My Question or Issue I wonder when is this update coming to Android users. The new pl...

Elena

Moderator

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Android - prevent auto start

PlanPremium FamilyCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueFor this situation - Spotify has NOT be used in a few days.Samsung, BT is not on, so I turn BT on.I connect my BT ear buds. My intention is to make a phon...

Visitor

Plan Premium Family Country USA Device Samsung Galaxy S10 Operating System Android   My Question or Issue For this situation - Spotify has NOT be used in a few days. Samsung, BT is no...

732 Views

0 replies

0 likes

  • 732 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Bring back queue button on now playing screen please

PlanPremiumCountryIndonesia DeviceSamsung galaxy S10Operating SystemAndroid 10 My Question or IssueWhy did you change the queue button on the bottom right of now playing screen into share button!? I'd rather have the ability to control my playlist ea...

Visitor

Plan Premium Country Indonesia   Device Samsung galaxy S10 Operating System Android 10   My Question or Issue Why did you change the queue button on the bottom right of now playi...

Gunnerxp

Regular

7630 Views

19 replies

47 likes

  • 7630 Views
  • 19 replies
  • 47 likes

Solved!!Superuser Contribution Blank screen

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S5Operating SystemAndroid 5.0 My Question or IssueSpotify on my phone stopped working yesterday and I have not been able to fix it. The app only shows a blank screen with the three icons at the bo...

Regular

Plan Premium Country The Netherlands Device Samsung Galaxy S5 Operating System Android 5.0   My Question or Issue Spotify on my phone stopped working yesterday and I have not been ab...

bbaale

Casual Listener

42542 Views

18 replies

7 likes

  • 42542 Views
  • 18 replies
  • 7 likes

Not working on 4G

Showing message " No internet connection" on 4g volte network despite working internet. Works fine on wifi. Tried reinstalling and re-logging but doesn't work.PlanPremiumCountryIndiaDeviceOnePlus 6TOperating SystemOxygenOS version 10.3.4 My Question ...

Visitor

Showing message " No internet connection" on 4g volte network despite working internet. Works fine on wifi. Tried reinstalling and re-logging but doesn't work. Plan Premium Country India Device ...

616 Views

0 replies

0 likes

4G
  • 616 Views
  • 0 replies
  • 0 likes

Superuser Contribution Liked songs playlist missing for 2 months, and now crashes app when selected

PlanPremiumCountryUSADeviceT-Mobile REVVLOperating SystemAndroid 7.0 My Question or IssueFor the past 2 months my liked songs playlist has been missing on the Android app but works fine on all other devices. On the Android app, I can click on liked s...

Casual Listener

Plan Premium Country USA Device T-Mobile REVVL Operating System Android 7.0   My Question or Issue For the past 2 months my liked songs playlist has been missing on the Android app but...

Ivan

Spotify Legend

494 Views

1 replies

1 likes

  • 494 Views
  • 1 replies
  • 1 likes

Daily Mix Missing from Phone App

PlanPremiumCountryIndiaDeviceGoogle Pixel 3 (Year of Purchase: December 2018)Operating SystemAndroidMy Question or IssueMy Daily Mixes are missing from the App home page. I can find them on the desktop 'made for you section' on my laptop app. I have ...

Visitor

Plan Premium Country India Device Google Pixel 3 (Year of Purchase: December 2018) Operating System Android My Question or Issue My Daily Mixes are missing from the App home page. I can find...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Playback switches device when on same connection

PlanPremium DevicePC and Android My Question or Issue Ok let me explain. My PC, which is connected to the Internet, plays music on spotify. Then I go take a **bleep**. Pull out my android phone and activate wifi (I don't always keep it on). As soon a...

Gig Goer

Plan Premium   Device PC and Android   My Question or Issue   Ok let me explain. My PC, which is connected to the Internet, plays music on spotify. Then I go take a **bleep**. ...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Can't see album names in playlist anymore?

PlanFamilyCountryCanadaDeviceSamsung Galaxy A90Operating SystemAndroid 10 My Question or IssueI maintain a "master playlist" of some 6000 songs that I regularly update. In editing the playlist today, Spotify stopped showing me the names of the albums...

Newbie

Plan Family Country Canada Device Samsung Galaxy A90 Operating System Android 10   My Question or Issue I maintain a "master playlist" of some 6000 songs that I regularly update. In ed...

drred2510

Regular

1481 Views

1 replies

1 likes

  • 1481 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Haven't received the lyrics update

PlanPremiumCountryIndia DeviceLG G6 ThinQOperating SystemAndroid Pie My Question or IssueA lot of my friends here have received the update so I know it's not a location thing- why won't the lyrics show up on my phone ?

Visitor

Plan Premium Country India   Device LG G6 ThinQ Operating System Android Pie   My Question or Issue A lot of my friends here have received the update so I know it's not a locatio...

user-removed

Not applicable

1338 Views

2 replies

0 likes

Android
lyrics
  • 1338 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Unable to click on non-main artist under the song title

PlanPremium DeviceAll devices with Android + saw its also present on Iphone My Question or IssueI tried to make it most obvious in the title. If I play song on my phone where there are more than 1 artists, I Can't click on artist who is not first lis...

Newbie

Plan Premium   Device All devices with Android + saw its also present on Iphone   My Question or Issue I tried to make it most obvious in the title. If I play song on my phone where ...

Ivan

Spotify Legend

2320 Views

1 replies

2 likes

artist
bug
click
Mobile
multiple
  • 2320 Views
  • 1 replies
  • 2 likes

Solved!! Liked songs not playing/downloading

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemAndroid 10My Question or IssueLiked songs will not play, it will not let me download the liked playlist either, I have tried reinstalling the app, clearing my cache and restarting my...

Casual Listener

Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System Android 10 My Question or Issue Liked songs will not play, it will not let me download the liked playlist either, I...

djboogy12

Casual Listener

981 Views

2 replies

1 likes

  • 981 Views
  • 2 replies
  • 1 likes

Superuser Contribution App freezing / not working

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8.0 My Question or IssueSpotify App kept freezing and crashing yesterday, even freezing the whole phone sometimes. Followed the instructions woth clearing cache etc. and reinstal...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0   My Question or Issue Spotify App kept freezing and crashing yesterday, even freezing the whole phon...

Elena

Moderator

4433 Views

1 replies

0 likes

  • 4433 Views
  • 1 replies
  • 0 likes

Saved Albums disappearing

PlanPremiumCountryGermany DeviceSamsung A6 My Question or Issue I saved some Albums in my Library, and some of them I downloaded. But now most of my saved Albums are disappeared. When I search one of these Albums they say it's still saved and still d...

Visitor

Plan Premium Country Germany  Device Samsung A6   My Question or Issue   I saved some Albums in my Library, and some of them I downloaded. But now most of my saved Albums are ...

SoundShots

Composer

1551 Views

1 replies

1 likes

  • 1551 Views
  • 1 replies
  • 1 likes

No puedo escuchar música mientras estoy en llamada

PlanPremiumCountryColombiaDeviceHuawei P30 LiteOperating SystemAndroidMy Question or IssueLo que sucede es que siempre podía escuchar música mientras estaba en llamada, pero tras una actualización de hace algunos días, ahora cuando voy a reproducir u...

Newbie

Plan Premium Country Colombia Device Huawei P30 Lite Operating System Android My Question or Issue Lo que sucede es que siempre podía escuchar música mientras estaba en llamada, pero tras u...

mercury11

Visitor

14506 Views

4 replies

6 likes

  • 14506 Views
  • 4 replies
  • 6 likes

App doesn't register songs playing

When I play music the app won't tell me a song is playing. If I have my phone connected to a device either via bluetooth or aux the music will continue to play even when the device disconnects.PlanPremiumCountryUkDeviceSamsung A70Operating SystemAndr...

Casual Listener

When I play music the app won't tell me a song is playing. If I have my phone connected to a device either via bluetooth or aux the music will continue to play even when the device disconnects. Plan...

emmalouise0511

Casual Listener

803 Views

2 replies

1 likes

  • 803 Views
  • 2 replies
  • 1 likes