Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376652 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryPolandDevice(Samsung Galaxy 8+)Operating System(Android) My Question or IssueApp crashes when searching for composer and composed songs. Restart and full reinstall does not help.
Plan Premium Country Poland Device (Samsung Galaxy 8+) Operating System (Android) My Question or Issue App crashes when searching for composer and composed songs. Restart and full re...
Casual Listener
1586 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating System Android My Question or IssueI have spent a few weeks listening to radio stations to get new music, and I've been liking songs to save them. I just went to the Liked From Radio playlist and ...
Plan Premium Country USA Device Samsung Galaxy 10 Operating System Android My Question or Issue I have spent a few weeks listening to radio stations to get new music, a...
Visitor
382 Views
1 replies
1 likes
this have been happening weeks ago, I've updated the app every time so often but it doesn't stops. I've noticed it happens whenever the notification sound in my phone rings. PlanFreeCountryMexicoDevicexiaomi mi A2 liteOperating SystemAndroid 10 My Qu...
this have been happening weeks ago, I've updated the app every time so often but it doesn't stops. I've noticed it happens whenever the notification sound in my phone rings. Plan Free Coun...
617 Views
0 replies
2 likes
Hello. Help solve the problem. The Spotify app on Android 10 on the latest version does not have font for russian letters and radio section. But the font was on the previous version of the app. What to do?Привет. Помогите решить проблему. Приложение ...
Hello. Help solve the problem. The Spotify app on Android 10 on the latest version does not have font for russian letters and radio section. But the font was on the previous version of the app. What ...
819 Views
0 replies
2 likes
PlanPremium FamilyCountryMontenegroDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueI've purchased Spotify Family Premium here in Montenegro (Europe), and seems that having Spotify officially here doesn't mean that its accessible on Andr...
Plan Premium Family Country Montenegro Device OnePlus 6 Operating System Android 10 My Question or Issue I've purchased Spotify Family Premium here in Montenegro (Europe), and seems ...
324 Views
0 replies
1 likes
PlanPremiumCountryMalaysiaDeviceHuawei Pad T1 7.0Operating SystemAndroid 4.4.2 My Question or IssueSome songs didn't have lyrics or got changed. It is because it is realised to cache cause I deleted the previous cache and data or is it something else...
Plan Premium Country Malaysia Device Huawei Pad T1 7.0 Operating System Android 4.4.2 My Question or Issue Some songs didn't have lyrics or got changed. It is because it is realised ...
337 Views
0 replies
0 likes
PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid Pie My Question or IssueI have a significant issue with Spotify when my phone is connected via Bluetooth to my car (Lexus RX450h). Usually when I listen to Google Play Music or Youtube on the...
Plan Premium Country USA Device Pixel 3 Operating System Android Pie My Question or Issue I have a significant issue with Spotify when my phone is connected via Bluetooth to ...
Newbie
5632 Views
4 replies
5 likes
PremiumRussiaRealme 6 pro android 10 Low resolution of control elements in the notification (check screenshots)
Premium Russia Realme 6 pro android 10 Low resolution of control elements in the notification (check screenshots)
325 Views
0 replies
0 likes
PlanPremiumCountryGreeceDevice(xiaomi redmi note 9s) Operating SystemMiui global 11.0.9Android 10 My Question or IssueThe app is not opening /not responding. I cleared the storage and re installed it. Nothing changed. I am also using a redmi note 5 w...
Plan Premium Country Greece Device (xiaomi redmi note 9s) Operating System Miui global 11.0.9 Android 10 My Question or Issue The app is not opening /not responding. I...
827 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDevicePixel 3 Android 10PC Win10My Question or IssueHey y'all. I have been reading on some forums about how one would go about syncing local files that I have on my desktop to my phone, and absolutely none of it has wor...
Plan Premium Country United States Device Pixel 3 Android 10 PC Win10 My Question or Issue Hey y'all. I have been reading on some forums about how one would go about syncing local files that ...
Casual Listener
503 Views
1 replies
0 likes
PlanFamily PremiumCountryUK DeviceSamsungGalaxy Note 8 Operating SystemAndroid Pie My Question or IssuePast 2 or so Spotify has become extremely laggy almost as if my internet connection has been poor. Steps I've done to resolve this:1. Tried 3 diffe...
Plan Family Premium Country UK Device SamsungGalaxy Note 8 Operating System Android Pie My Question or Issue Past 2 or so Spotify has become extremely laggy alm...
406 Views
0 replies
0 likes
PlanFreeCountryRODeviceA3 2017Operating SystemAndroid OreoMy Question or IssueI can no longer tap the section under "SHUFFLE PLAY" to check the album content and the recommended tunes that get mixed in. It was perfectly working before, but at some po...
Plan Free Country RO Device A3 2017 Operating System Android Oreo My Question or Issue I can no longer tap the section under "SHUFFLE PLAY" to check the album content and the recommende...
Newbie
530 Views
2 replies
2 likes
Hello! My favorites playlist just got deleted for no reason! I ordered premium and it just wasn't there, after some research I found out that it was indeed, deleted. Im using a Samsung S9+ if that changes anything.
Hello! My favorites playlist just got deleted for no reason! I ordered premium and it just wasn't there, after some research I found out that it was indeed, deleted. Im using a Samsung S9+ i...
Newbie
958 Views
3 replies
0 likes
PlanFreeCountryUnited States DeviceGalaxy S10+ My Question or IssueWhy is it now that after the recent one update to your app that I have to look for a specific song in order to add it to a playlist? Before I could just look for a specific album and ...
Plan Free Country United States Device Galaxy S10+ My Question or Issue Why is it now that after the recent one update to your app that I have to look for a specific song in orde...
341 Views
0 replies
1 likes
PlanPremium CountryIndia/USA DeviceONEPLUS 8 ProOperating SystemAndroid 10 My Question or IssueThe title says it all. I recently made the switch from iPhone to Android and the first thing I noticed was the color banding on the Spotify app. It is high...
Plan Premium Country India/USA Device ONEPLUS 8 Pro Operating System Android 10 My Question or Issue The title says it all. I recently made the switch...
Casual Listener
1426 Views
1 replies
3 likes
PlanFreeCountry DeviceSamsung Galaxy 8Operating System My Question or IssueCan no longer expand the list under an artists name to view their most popular/streamed/whatever songs. Picture of the list thing below.
Plan Free Country Device Samsung Galaxy 8 Operating System My Question or Issue Can no longer expand the list under an artists name to view their most popular/streamed/...
Spotify Star
546 Views
1 replies
0 likes
Why android didn't get SWIPE DOWN GESTURE????????????? IOS have
Why android didn't get SWIPE DOWN GESTURE????????????? IOS have
Spotify Star
512 Views
1 replies
1 likes
Spotify is finally available in Serbia, so I have opened the account, installed deskto versions on Windows in the office and at home. However, I can't install Android version on my Samsung A40. I get the generic message on the both Google Play and Sa...
Spotify is finally available in Serbia, so I have opened the account, installed deskto versions on Windows in the office and at home. However, I can't install Android version on my Samsung A40. &nbs...
633 Views
0 replies
0 likes
PlanFreeCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid 10App version8.5.66.1002My Question or Issue I've found simular-ish issues but I have some more specific observations. When listening to media, mostly podcasts for me, the app works fine....
Plan Free Country US Device Samsung Galaxy 9 Operating System Android 10 App version 8.5.66.1002 My Question or Issue I've found simular-ish issues but I have some more specific ob...
380 Views
0 replies
0 likes
PlanPremiumCountry DeviceSamsung S10eOperating SystemAndroid My Question or Issue The Spotify app keeps crashing unexpectedly on my Samsung S10e, even though I got the latest update from Spotify. Does anyone know what could be happening and how to so...
Plan Premium Country Device Samsung S10e Operating System Android My Question or Issue The Spotify app keeps crashing unexpectedly on my Samsung S10e, even though I go...
Composer
383 Views
1 replies
0 likes
