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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118752 Views

27 replies

4 likes

  • 118752 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239508 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239508 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600362 Views

79 replies

3 likes

  • 600362 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492874 Views

581 replies

42 likes

Account
Free
  • 492874 Views
  • 581 replies
  • 42 likes

Solved!! Cant login "you're offline"

PlanFreeCountryIsraelDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueI cannot login to Spotify. Always get the message "You're offline. Check your connection and try again"I did a clean install with no help

Casual Listener

Plan Free Country Israel Device Xiaomi Mi A3 Operating System Android 10   My Question or Issue I cannot login to Spotify. Always get the message "You're offline. Check your connection...

shacha

Casual Listener

1070 Views

2 replies

0 likes

  • 1070 Views
  • 2 replies
  • 0 likes

Artist is blocked even after unblocking

PlanPremiumCountryCzech RepublicDeviceXiaomi Mi 9SEOperating SystemAndroid My Question or IssueHello. I accidentaly clicked "Don't play this" on The Weeknd and I am **bleep**. When I press "Allow to play this" on the phone, sometimes I can play his s...

Newbie

Plan Premium Country Czech Republic Device Xiaomi Mi 9SE Operating System Android   My Question or Issue Hello.   I accidentaly clicked "Don't play this" on The Weeknd and I am ...

Douchiest_Cabin

Community Legend

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium user getting popup ads

Hello, I am a premium user but still occasionally get popup ads when opening the Android app. How can I disable ALL advertisements? I have attached a screenshot of an ad I received today.

Casual Listener

Hello, I am a premium user but still occasionally get popup ads when opening the Android app. How can I disable ALL advertisements? I have attached a screenshot of an ad I received today.

Elena

Moderator

660 Views

1 replies

2 likes

  • 660 Views
  • 1 replies
  • 2 likes

the shuffle play button is missing

PlanFreeCountrySingaporeDeviceXiaomi RedmiOperating SystemAndroid My Question or IssueMy shuffle button is completely missing

Newbie

  Plan Free Country Singapore Device Xiaomi Redmi Operating System Android   My Question or Issue My shuffle button is completely missing

603 Views

0 replies

1 likes

  • 603 Views
  • 0 replies
  • 1 likes

Searched songs don't play correctly

I've remember that when i search a song or artist in my liked songs and hit shuffle play or just hit a song, the queue would be my search, now it plays just my liked songs anyways no matter what i search. Example: I've searched "System of a down", an...

Visitor

I've remember that when i search a song or artist in my liked songs and hit shuffle play or just hit a song, the queue would be my search, now it plays just my liked songs anyways no matter what i se...

591 Views

0 replies

0 likes

Queue bug
search bug
  • 591 Views
  • 0 replies
  • 0 likes

Cant play an Artist

PlanPremiumCountryNetherlands DeviceS10+Operating SystemAndroid 10 My Question or IssueHello!I came across a super annoying bug. I followed an artist, and accidently pressed "dont play this artist" on the artist page (in my example: De Snorkelduik).I...

Newbie

Plan Premium Country Netherlands   Device S10+ Operating System Android 10   My Question or Issue Hello! I came across a super annoying bug. I followed an artist, and accidently...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Spotify Camera

PlanPremium FamilyCountryMalaysiaDeviceOppo A5sOperating SystemOppo My Question or Issuemy spotify camera has a weird quality as the pic i've given. i don't know why it look like that, i'm just wondering if this related to spotify, thank you.

Visitor

Plan Premium Family Country Malaysia Device Oppo A5s Operating System Oppo   My Question or Issue my spotify camera has a weird quality as the pic i've given. i don't know why it look ...

Billy-J

Spotify Star

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify long loading times, especially audiobooks

PlanPremium FamilyCountryGermanyDeviceSamsung Galaxy 8Operating SystemAndroid 9.0 Pie Hello guys,for about the last 2-3 weeks a strange bug occurs regularly on my daily spotify use.When I start the app from cold it is fast and responsible, loads musi...

Casual Listener

Plan Premium Family Country Germany Device Samsung Galaxy 8 Operating System Android 9.0 Pie   Hello guys, for about the last 2-3 weeks a strange bug occurs regularly on my daily spoti...

kerberos667

Regular

5591 Views

32 replies

1 likes

  • 5591 Views
  • 32 replies
  • 1 likes

Artist and song pages wont load

PlanPremiumCountryUSADeviceLG Aristo 4Operating SystemAndroid My Question or IssueWhenever i try to load an artist page ir song page it just loads and loads and never actually displays anything. My liked or favorited songs also wont load, and the son...

Casual Listener

Plan Premium Country USA Device LG Aristo 4 Operating System Android   My Question or Issue Whenever i try to load an artist page ir song page it just loads and loads and never actuall...

robigouk

Composer

1216 Views

5 replies

2 likes

  • 1216 Views
  • 5 replies
  • 2 likes

Stops Playing at 10 Seconds

PlanPremium (Student)CountryCanadaDeviceGoogle Pixel 3A XLOperating System My Question or IssueMost of the time when I try to play a song it stops at either 9 or 10 seconds. It doesn't do this with all songs though, and seems to pick the odd one at r...

Visitor

Plan Premium (Student) Country Canada Device Google Pixel 3A XL Operating System     My Question or Issue Most of the time when I try to play a song it stops at either 9 or 10 sec...

Joel-M

Composer

1132 Views

1 replies

1 likes

  • 1132 Views
  • 1 replies
  • 1 likes

Superuser Contribution Minhas músicas curtidas sumiram.

Boa tarde, quando entro no aplicativo pelo meu celular Android, e vou na minha playlist de músicas curtidas. Aparece como se a playlists estivesse sem nenhuma música, ou seja a playlist vazia. O que me recomendam para que esse erro ser resolvido? Obr...

Visitor

Boa tarde, quando entro no aplicativo pelo meu celular Android, e vou na minha playlist de músicas curtidas. Aparece como se a playlists estivesse sem nenhuma música, ou seja a playlist vazia. O que ...

PedroCapetini

Visitor

27237 Views

38 replies

15 likes

  • 27237 Views
  • 38 replies
  • 15 likes

Sorting Playlist on Samsung active 2 watch

I recently bought the Samsung active 2 watch.I downloaded spotify on the device, and its working very well.For some reason I dont seem to find how to sort my playlist in a way which I will first see the latest songs I added to playlist (which should ...

Casual Listener

I recently bought the Samsung active 2 watch. I downloaded spotify on the device, and its working very well. For some reason I dont seem to find how to sort my playlist in a way which I will f...

ThundeR7

Casual Listener

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Soptify says that i'm offline

PlanFreeCountryItalyDeviceSamsung galaxy s10e Operating SystemAndroid Oreo My Question or Issuehi everyone, for two days Spotify has a problem that I can't solve in any way. In short the problem is that all of a sudden Spotify has logged out of my ac...

Casual Listener

  Plan Free Country Italy Device Samsung galaxy s10e  Operating System Android Oreo   My Question or Issue hi everyone, for two days Spotify has a problem that I can't ...

Arkadi

Casual Listener

1616 Views

2 replies

1 likes

  • 1616 Views
  • 2 replies
  • 1 likes

Solved!! Free version

PlanFreeCountryIsrael DeviceSamsung, LenovoOperating SystemAndroid My Question or IssueI have a Samsung and Lenovo tab with which I use the free Spotify and play dedicated songs. So I can play any any song I want. My phones don't and my new Lenovo ta...

Casual Listener

Plan Free Country Israel  Device Samsung, Lenovo Operating System Android   My Question or Issue I have a Samsung and Lenovo tab with which I use the free Spotify and play dedicat...

Heythatsme

Community Legend

2299 Views

6 replies

0 likes

  • 2299 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Can't open artist pages

I can't open artist pages in Spotify Android. What happened to this app suddenly? I can't open artist pages, I tried several times. Whenever I try to open the artist page, app automatically closes. It's so irritating. I tried deleting cache and I tri...

Casual Listener

I can't open artist pages in Spotify Android. What happened to this app suddenly? I can't open artist pages, I tried several times. Whenever I try to open the artist page, app automatically closes. I...

Ver

Spotify Legend

11203 Views

3 replies

1 likes

  • 11203 Views
  • 3 replies
  • 1 likes

Solved!! Spotify crashes while clicking on artist and ,' view artist'

PlanPremiumCountry India DeviceMotorola one powerOperating SystemAndroid 10 My Question or IssueApp crashes when I search for an artist and click to select it. It also crashes while going via 'view artist' Spotify version is 8.5.71.723

Gig Goer

Plan Premium Country India   Device Motorola one power Operating System Android 10   My Question or Issue App crashes when I search for an artist and click to select it. It a...

Billy-J

Spotify Star

748 Views

1 replies

1 likes

  • 748 Views
  • 1 replies
  • 1 likes

Solved!! Lyrics is in Genius but doesn't show up

PlanFreeCountryIrelandDeviceLenovo Tab 4 10 ProOperating SystemAndroid Nougat My Question or IssueHello, On some songs the lyrics feature works, but some other songs don't have the lyrics even though when I go into GENIUS and look up a song, the lyri...

Newbie

Plan Free Country Ireland Device Lenovo Tab 4 10 Pro Operating System Android Nougat   My Question or Issue Hello, On some songs the lyrics feature works, but some other songs don't ha...

Billy-J

Spotify Star

1418 Views

1 replies

0 likes

  • 1418 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes on "Storage" settings menu

PlanPremiumCountrySweden DeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 My Question or IssueHi, I'm following these instructions to enter the "Storage" settings menu: https://community.spotify.com/t5/Android/How-to-store-offline-music-on-the-ex...

Regular

Plan Premium Country Sweden  Device Samsung Galaxy S5 Operating System Android 6.0.1   My Question or Issue Hi,  I'm following these instructions to enter the "Storage" sett...

iromanyshyn

Regular

3770 Views

10 replies

13 likes

  • 3770 Views
  • 10 replies
  • 13 likes

Unlock artist

PlanPremium (student)CountryItalyDeviceMi 9 liteOperating SystemAndroid 10 My Question or IssueHi, i accidentally block an artist (AC DC) on android app, and now i can't listen to them on pc. I tried to unlock them on the app, but when i reopen the a...

Casual Listener

  Plan Premium (student) Country Italy Device Mi 9 lite Operating System Android 10   My Question or Issue Hi, i accidentally block an artist (AC DC) on android app, and now i ca...

Billy-J

Spotify Star

793 Views

3 replies

0 likes

  • 793 Views
  • 3 replies
  • 0 likes

Superuser Contribution Specific Podcast won't download

PlanPremiumCountryUSDeviceGoogle Pixel 3 XLOperating SystemAndroid 10, latest security update My Question or IssueI am trying to download some episodes of the podcast "Optimum Synergy Podcast" but keep getting a "!" symbol for the download. This seem...

Casual Listener

Plan Premium Country US Device Google Pixel 3 XL Operating System Android 10, latest security update   My Question or Issue I am trying to download some episodes of the podcast "Optimu...

Mihail

Spotify Legend

2557 Views

1 replies

0 likes

  • 2557 Views
  • 1 replies
  • 0 likes