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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396889 Views

547 replies

35 likes

Account
Free
  • 396889 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8488 Views

0 replies

7 likes

  • 8488 Views
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Solved!!Superuser Contribution I can't browse artists top songs

I am using Samsung Galaxy A40 with Spotify version 8.5.66.1002 and I use Spotify for free. I can't seem to preview artists top songs and albums when I tap on the playlist to preview it the list of songs don't show and nothing happens.

Newbie

I am using Samsung Galaxy A40 with Spotify version 8.5.66.1002 and I use Spotify for free. I can't seem to preview artists top songs and albums when I tap on the playlist to preview it the list of so...

Xenia

Moderator

671 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Unable to login on Android

Hello, I am unable to login to Spotify and it seems like like nothing helps. Whenever I try to login via Facebook I get an error message saying "Something went wrong. Try logging in later or using your email instead" l. So that's what I do. But when ...

Casual Listener

Hello,   I am unable to login to Spotify and it seems like like nothing helps. Whenever I try to login via Facebook I get an error message saying "Something went wrong. Try logging in later or...

mikas3

Casual Listener

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Superuser Contribution Canvas feature rules! Bring it to legacy versions of android?! Android 7.0, etc!

PlanFamily/PremiumCountry USDeviceNVIDIA SHIELD TABLET K1Operating SystemAndroid 7.0 Nougat My Question or IssueCanvas feature rules! Bring it to legacy versions of android?! Android 7.0, etc!

Casual Listener

Plan Family/Premium Country  US Device NVIDIA SHIELD TABLET K1 Operating System Android 7.0 Nougat   My Question or Issue Canvas feature rules! Bring it to legacy versions of andr...

Ivan

Spotify Legend

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
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Deleted

  

Visitor

   

Billy-J

Spotify Star

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Huge download (2.5gb+) without opening spotify

Spotify helped itself to 2.5gb of data in the background, without being opened, and without being opened since last phone restart (last night). Wasn't streaming; as play log shows no plays, as confirmed by last.fm log. Will reinstall, but this is a v...

Newbie

Spotify helped itself to 2.5gb of data in the background, without being opened, and without being opened since last phone restart (last night). Wasn't streaming; as play log shows no plays, as confir...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Solved!! Having trouble switching storage to SD card

Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it to store to, but it is grayed out. What is the deal...

Newbie

Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it ...

Soccerbuddy

Visitor

1011 Views

2 replies

0 likes

  • 1011 Views
  • 2 replies
  • 0 likes

no radio on track. радио по треку нет в мобильном приложении

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

[App Crash] Spotify crashes while entering any artist page

PlanPremiumCountryRussiaDeviceMeizu 15 LiteOperating SystemAndroid 7.1.2 with Flyme 7.0.1.1G(last version) My Question or IssueHelo, I have a problem, when I go to the page of any artist, the application crashes. Everything else in the application wo...

Regular

Plan Premium Country Russia Device Meizu 15 Lite Operating System Android 7.1.2 with Flyme 7.0.1.1G(last version)   My Question or Issue Helo, I have a problem, when I go to the page o...

manwekk

Visitor

1396 Views

8 replies

1 likes

  • 1396 Views
  • 8 replies
  • 1 likes

Superuser Contribution Playlist Song Suggestions Stuck on One Artist or Unrelated to Playlist

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 10, Samsung One UI 2.0 My Question or IssueI created a playlist of songs and I already knew what most of the songs on it were going to be, but I added some songs through t...

Newbie

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 10, Samsung One UI 2.0   My Question or Issue I created a playlist of songs and I already knew wha...

Elena

Moderator

1394 Views

1 replies

0 likes

Recommended Songs
Suggesting Songs
  • 1394 Views
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Wrong song is playing

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueWhen I play the song "Running Away" by Hoobastank from the album "Hoobstank for the Oregon Trail Generation" The song "Tribute" by Tenacious D plays ins...

Regular

Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue When I play the song "Running Away" by Hoobastank from the album "Hoobstank ...

jordenluke

Visitor

901 Views

2 replies

3 likes

  • 901 Views
  • 2 replies
  • 3 likes

Bad Russian font weight

After recent update (ver. 66) Russian symbols are displayed with incorrect weight across the app. It is most noticable when a string contains both Latin and Cyrillic symbols. Cyrillic symbols have normal weight where bold weight is expected. This loo...

Visitor

After recent update (ver. 66) Russian symbols are displayed with incorrect weight across the app. It is most noticable when a string contains both Latin and Cyrillic symbols.    Cyrillic ...

860 Views

0 replies

3 likes

Android
Android 10
font
  • 860 Views
  • 0 replies
  • 3 likes

Ошибка в исполнителях

Русскоязычный исполнитель "AGNI" (автор песни "Ирландский кофе") смешался с другим исполнителем "Agni" 

Newbie

Русскоязычный исполнитель "AGNI" (автор песни "Ирландский кофе") смешался с другим исполнителем "Agni"  

367 Views

0 replies

0 likes

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Solved!!Superuser Contribution Album list not working when offline

PremiumAndroid Oreo Since the latest update in offline mode the album list is always sorted by 'Recently added' no matter which sorting option I select. When I click on an album I get the not so very helpful error message "Something went wrong".It on...

Music Fan

Premium Android Oreo   Since the latest update  in offline mode the album list is always sorted by 'Recently added' no matter which sorting option I select. When I click on an album...

Donkeydong5000

Casual Listener

2854 Views

7 replies

2 likes

  • 2854 Views
  • 7 replies
  • 2 likes

Headphones button triple click issue Android

None of the below information is requireDeviceRedmi 4AOperating SystemAndroid Nougat My Question or IssueTriple click of earphones control button doesn't go to previous track anymore. This seems to have happened since an Android update, cause it trou...

Newbie

None of the below information is require Device Redmi 4A Operating System Android Nougat   My Question or Issue Triple click of earphones control button doesn't go to previous track anymo...

JariKool

Visitor

3859 Views

1 replies

0 likes

  • 3859 Views
  • 1 replies
  • 0 likes

Pirated Spotify APKs

Hey. I'm not sure if I'm posting this in the right place, but I'm curious about one thing. Is Spotify still banning and sending warnings to users who use pirated/modded Spotify premium apks in 2020? I'm a premium user, but I'm curious because I know ...

Casual Listener

Hey.   I'm not sure if I'm posting this in the right place, but I'm curious about one thing.   Is Spotify still banning and sending warnings to users who use pirated/modded Spotify prem...

1354 Views

0 replies

1 likes

  • 1354 Views
  • 0 replies
  • 1 likes

Shows no more there in category podcast

Hello, I always have the Error Message "irgendetwas ist schiefgelaufe" when i try to select Shows in Podcasts. The problem consist since a few weeks. Have tried to Log in and Out ans also so Install the App nee on my redmi Note 7.

Visitor

  Hello,  I always have the Error Message "irgendetwas ist schiefgelaufe" when i try to select Shows in Podcasts. The problem consist since a few weeks.  Have tried to Log in and Out...

327 Views

0 replies

0 likes

  • 327 Views
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  • 0 likes

Superuser Contribution Downloaded songs/albums and Liked Songs Playlist

PlanPremiumCountryAustraliaDeviceLG V20Operating SystemAndroid 8.0.0Spotify Version8.5.64.1046 My Question or IssueNewer downloaded songs or albums no longer appear on the Liked Songs play list. Has this functionality been removed?

Regular

Plan Premium Country Australia Device LG V20 Operating System Android 8.0.0 Spotify Version 8.5.64.1046   My Question or Issue Newer downloaded songs or albums no longer appear on th...

AlejoVillegas

Regular

1123 Views

5 replies

0 likes

  • 1123 Views
  • 5 replies
  • 0 likes

[Android] Recently Played section resets to the same one artist every day.

PlanPremiumCountryIndiaDevice(Samsung Galaxy M21, Macbook Air 2019)Operating System(Android 10, MacOS Mojave) My Question or IssueMy Recently Played section seems to reset every day, on both Android app and MacOS app, to the same one artist. Attached...

Visitor

Plan Premium Country India Device (Samsung Galaxy M21, Macbook Air 2019) Operating System (Android 10, MacOS Mojave)   My Question or Issue My Recently Played section seems to reset ev...

444 Views

0 replies

0 likes

Android 10
macOS Mojave
  • 444 Views
  • 0 replies
  • 0 likes

Solved!! How do I allow an artist to play?

PlanPremiumCountryTurkeyDeviceXiaomi Redmi Note 7, 2019Operating SystemAndroid 11 My Question or IssueSomehow I blocked an artist on the app, don't know when and now, even though the artist is not blocked anymore, I can NOT play any of her songs. The...

Casual Listener

  Plan Premium Country Turkey Device Xiaomi Redmi Note 7, 2019 Operating System Android 11   My Question or Issue Somehow I blocked an artist on the app, don't know when and now,...

Emilia_8

Community Legend

3239 Views

3 replies

1 likes

  • 3239 Views
  • 3 replies
  • 1 likes

Shuffle option is not active for the song radios

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Premium Country Canada Device Samsung Galaxy 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes