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Plan
Premium
Country
USA
Device
LG Aristo 4
Operating System
Android
My Question or Issue
Whenever i try to load an artist page ir song page it just loads and loads and never actually displays anything. My liked or favorited songs also wont load, and the songs that ive downloaded arent displayed as downloaded. When i try clicking on the settings icon the right hand corner it wont load either. I also have high speed internet, so it cant be my internet connection. Ive tried restarting the app, my phone, uninstalling the app, clearing the cache data when uninstalling it. Nothing works. If this problem isnt resolved im just wasting my money on premium that i probably wont even get back.
Hi,
I did everything in the order that you advised and it still does not work. If it does work, once i go back to the artist page from my liked songs from that artist, it will not load. I have also noticed that it will load american artists and their songs perfectly fine, however when i try and load a Japanese artist and their songs it wont work and will just show a loading page.
Can you try listen on another device (e.g. web player/desktop) and see if you have the same problem?
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