Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396943 Views

547 replies

35 likes

Account
Free
  • 396943 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8489 Views

0 replies

7 likes

  • 8489 Views
  • 0 replies
  • 7 likes

Pre-installed Spotify refuses to store music on SD card

PlanPremium FamilyCountryUKDeviceSony Xperia XA1 UltraOperating SystemAndroid 8.0.0(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDespite selecting SD card as storage from the settings, Spotify stubbornly insists on downloading music str...

Newbie

Plan Premium Family Country UK Device Sony Xperia XA1 Ultra Operating System Android 8.0.0 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Despite selecting SD car...

386 Views

0 replies

0 likes

SD-card
  • 386 Views
  • 0 replies
  • 0 likes

Multiple issues

When I go to launch spotify on either of my vehicles using my kenwood radio interface, the app barely interfaces with the radio. Sometimes it takes 20 seconds, sometimes 5 minutes, sometimes never. I have 2 different kenwood radios (dnr 476s, dnx773s...

Casual Listener

When I go to launch spotify on either of my vehicles using my kenwood radio interface, the app barely interfaces with the radio. Sometimes it takes 20 seconds, sometimes 5 minutes, sometimes never.&n...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Previous listened to song still displaying

Android 10Pixel 3xlPremium user USA My Question or Issue When I'm playing songs. The music will randomly stop. When I go to the app, it is showing a song that I wasn't listening to from another playlist. When I go back to the playlist I was in, I can...

Visitor

Android 10 Pixel 3xl Premium user  USA   My Question or Issue   When I'm playing songs. The music will randomly stop. When I go to the app, it is showing a song that I wasn't li...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Advertisement

Not actually an Idea but a bug which can help you skip ads on Spotify.It was just reproducible on some devices that I checked, All you have to do is,there is an option on Android Phone's(mine Samsung Galaxy A51) that helps you to turn off all Animati...

Visitor

Not actually an Idea but a bug which can help you skip ads on Spotify. It was just reproducible on some devices that I checked, All you have to do is, there is an option on Android Phone's(mine Sam...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

I cant install Spotify from Google Play Store

PlanPremiumCountry DeviceSamsung Galaxy A70Operating SystemAndroid 10 My Question or Issue I have a problem with installing Spotify on my mobile mentioned above, it just doesnt show up on google play store when i search it up, and when i try to open ...

Newbie

Plan Premium Country   Device Samsung Galaxy A70 Operating System Android 10   My Question or Issue   I have a problem with installing Spotify on my mobile mentioned above, ...

918 Views

0 replies

0 likes

  • 918 Views
  • 0 replies
  • 0 likes

Slowwwwwwwww Spotify

Hi There, For years I have been struggling with an intensely slow Spotify. It takes up to 5 minutes to load playlists, to search for artists, and takes ages to play songs or connect to network speakers. I thought it could be an issue with my phone an...

Casual Listener

Hi There,   For years I have been struggling with an intensely slow Spotify. It takes up to 5 minutes to load playlists, to search for artists, and takes ages to play songs or connect to netwo...

oliverthompson

Casual Listener

647 Views

3 replies

1 likes

  • 647 Views
  • 3 replies
  • 1 likes

Spefic songs or artists won't play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there, over the last couple of months certain songs by certain artists won't play for me. ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi ther...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

NOTE9 Spotify do not start

PlanPremiumCountrytaiwanDeviceSamsung Galaxy Note 9 with Samsung KnoxOperating SystemAndroid 10 1st July 2020 Security 我的問題或問題Have now experienced this too. Changed out a broken Note 9 for a new one and Spotify just keep exiting immediately after try...

Newbie

Plan Premium Country taiwan Device Samsung Galaxy Note 9 with Samsung Knox Operating System Android 10  1st July 2020 Security    我的問題或問題 Have now experienced this too. Chang...

Heythatsme

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Spotify abruptly stopped while listening to podcast and doesn't start again to where it has stopped.

Its been a couple of days that when I listened to a podcast that my Spotify will suddenly stopped. The app doesn't even appear on my nofication bar. Like I never opened it. At first I thought my poor internet connection make the app stops, but when I...

Casual Listener

Its been a couple of days that when I listened to a podcast that my Spotify will suddenly stopped. The app doesn't even appear on my nofication bar. Like I never opened it. At first I thought my poor...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

All liked songs are gone

PlanPremium (family main account)CountryGermanyDeviceSamsung Galaxy s20 ultraOperating SystemAndroid 10 My Question or IssueI recently got a new phone (s20 ultra) and logged into my Spotify account. all my liked songs were there and everything worked...

Casual Listener

Plan Premium (family main account) Country Germany Device Samsung Galaxy s20 ultra Operating System Android 10   My Question or Issue I recently got a new phone (s20 ultra) and logged ...

Billy-J

Spotify Star

725 Views

3 replies

0 likes

liked
saved
  • 725 Views
  • 3 replies
  • 0 likes

Why does it go offline?

The android app will tell me I am offline although I'm not. It willIwork for 5-10 minutes sometimes after reinstalling but the it tells me I'm offline again. Here's what I've done so far I'm not offline. Not in app setting, not in firewalls, not in r...

Visitor

The android app will tell me I am offline although I'm not. It willIwork for 5-10 minutes sometimes after reinstalling but the it tells me I'm offline again. Here's what I've done so far   &nb...

359 Views

0 replies

0 likes

Android
  • 359 Views
  • 0 replies
  • 0 likes

Spotify sometimes not playing in Car

PlanPremiumCountrySwitzerlandDeviceGalaxy Note 10+ 5GOperating SystemNewest available Update (Android 10) My Question or IssueI have the problem that when i didnt use Spotify for a while, when i connect my Phone to Androit Auto it just doesnt work. I...

Newbie

  Plan Premium Country Switzerland Device Galaxy Note 10+ 5G Operating System Newest available Update (Android 10)   My Question or Issue I have the problem that when i didnt use...

697 Views

0 replies

0 likes

android auto
bluetooth
not playing
  • 697 Views
  • 0 replies
  • 0 likes

Can't play any songs

PlanFreeCountryIndonesiaDeviceRedmi 8Operating SystemAndroid 10 My Question or IssueI can't play any songs or even shuffle play.It worked fine last night, but this morning any album or playlist i tried to shuffle play gave me "You've discovered a pre...

Visitor

Plan Free Country Indonesia Device Redmi 8 Operating System Android 10   My Question or Issue I can't play any songs or even shuffle play. It worked fine last night, but this morning ...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Certain songs are not playing in my library

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A51 My Question or IssueCertain songs are not playing in my library. I have tried Uninstalling, updating, logging out on all platforms, and clearing cache.

Casual Listener

Plan Premium Country United States Device Samsung Galaxy A51   My Question or Issue Certain songs are not playing in my library. I have tried Uninstalling, updating, logging out on all p...

AlyssaA93

Casual Listener

482 Views

2 replies

0 likes

  • 482 Views
  • 2 replies
  • 0 likes

Stop Spotfiy Android re-ordering playlists based on last played

PlanPremiumCountryUKDeviceOnePlus 6TOperating SystemAndroid 10 My Question or IssueThe "Feature" to re-order playlists from the last listened one on Android is infuriating, how on earth do I disable it from doing this so playlists stay in the correct...

Casual Listener

Plan Premium Country UK Device OnePlus 6T Operating System Android 10   My Question or Issue The "Feature" to re-order playlists from the last listened one on Android is infuriating, h...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Google Assistant command not working

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S20+My Question or IssueI have a Chromecast device connected to my TV and I used to be able to play a music on it by the voice commands (Google Assistant):- "Ok Google"- "Play Spotify on TV" or "Play ...

Visitor

Plan Premium Country Netherlands Device Samsung Galaxy S20+ My Question or Issue I have a Chromecast device connected to my TV and I used to be able to play a music on it by the voice commands...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

control strip

PlanPremiumCountryIsraelDevicecar multimediaOperating SystemAndroid My Question or IssueOn my car, in the multimedia on android, the control strip, which was always at the bottom, suddenly jumped to the left side and therefore I started having listen...

Visitor

Plan Premium Country Israel Device car multimedia Operating System Android   My Question or Issue On my car, in the multimedia on android, the control strip, which was always at the bo...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Download progress

PlanPremiumCountryIsraelDeviceS8+Operating SystemAndroid My Question or IssueProgress of download keep appear in notification area , I didn't ask to download something, and it still on 0% and I can't close it even after restart the phone.

Casual Listener

Plan Premium Country Israel Device S8+ Operating System Android   My Question or Issue Progress of download keep appear in notification area , I didn't ask to download something, and i...

Ver

Spotify Legend

8020 Views

5 replies

0 likes

  • 8020 Views
  • 5 replies
  • 0 likes

Sleep Timer - Timer reset to default by Podcast Ads

Plan:Premium Device:Samsung Galaxy S10 Operating System:Mobile My Question or Issue:Every time I set a sleep timer while listening to a podcast, as soon as an ad plays the sleep timer is reset to it's default setting (no timer). So when I want to fal...

Visitor

Plan: Premium   Device: Samsung Galaxy S10   Operating System: Mobile   My Question or Issue: Every time I set a sleep timer while listening to a podcast, as soon as an ad pl...

1961 Views

0 replies

1 likes

continiue from last listened song
sleep
Sleep mode
Sleep Timer
sleep timer error
timer error
  • 1961 Views
  • 0 replies
  • 1 likes

Number of times a song has been played?

PlanPremiumCountry DeviceMotorola G6 plusOperating System(Android 9) My Question or Issuehow can you see the number of times a song has been played?

Visitor

Plan Premium Country   Device Motorola G6 plus Operating System (Android 9)   My Question or Issue how can you see the number of times a song has been played?

Billy-J

Spotify Star

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes