Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111272 Views

26 replies

3 likes

  • 111272 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223823 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223823 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581051 Views

79 replies

3 likes

  • 581051 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478390 Views

577 replies

40 likes

Account
Free
  • 478390 Views
  • 577 replies
  • 40 likes

Carmode, it doesn't work

PlanFree/PremiumCountryNetherlandsDeviceBlackview BV9700 proOperatingAndroidMy Question or IssueMy car mode is set on 'always on top'. But it never does. I always get the standard screen and have to tap the playing music to get the car mode on the sc...

Regular

Plan Free/Premium Country Netherlands Device Blackview BV9700 pro Operating Android My Question or Issue My car mode is set on 'always on top'. But it never does. I always get the standard s...

455 Views

0 replies

1 likes

car mode
  • 455 Views
  • 0 replies
  • 1 likes

Solved!! problème de son

Bonjour, je rencontre un problème étrange avec l'application spotify. Quand j'écoute de la musique et que je veux passer manuellement au morceau suivant, celui-ci se lance bien mais pas des son. En revanche, le son revient sur le morceau d'après. En ...

Casual Listener

Bonjour,   je rencontre un problème étrange avec l'application spotify. Quand j'écoute de la musique et que je veux passer manuellement au morceau suivant, celui-ci se lance bien mais pas des ...

gwigwi35

Casual Listener

1704 Views

1 replies

0 likes

  • 1704 Views
  • 1 replies
  • 0 likes

Superuser Contribution No spotify app in galaxy app store in serbia

PlanPremiumCountrySerbiaDeviceSamsung Galaxy Note 10+ and Galaxy watch active 2Operating SystemAndroid 10 and Tizen 4 My Question or IssueI can't find app for my phone or watch in Galaxy app store. I am living in Serbia and have premium account.Thank...

Visitor

Plan Premium Country Serbia Device Samsung Galaxy Note 10+ and Galaxy watch active 2 Operating System Android 10 and Tizen 4   My Question or Issue I can't find app for my phone or wat...

Alex

Spotify Legend

816 Views

2 replies

0 likes

Galaxy store
galaxy watch active 2
  • 816 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Won't show me a list of all of an artists songs

PlanFreeCountryUSDeviceSamsung J7Operating SystemAndroid My Question or IssueWhenever I click on an artist I can usually click on the "and more..." and it will bring me to a list of all their songs but it no longer brings me anywhere. It does this fo...

Regular

  Plan Free Country US Device Samsung J7 Operating System Android   My Question or Issue Whenever I click on an artist I can usually click on the "and more..." and it will bring ...

Elena

Moderator

3385 Views

3 replies

0 likes

Music
Samsung
  • 3385 Views
  • 3 replies
  • 0 likes

Playlists Default to Shuffle Play

PlanPremiumCountryUKDeviceSamsung Galaxy Note 10 PlusOperating SystemAndroid 10 My Question or IssueLately I have noticed that any playlists I have saved, or the made for me playlists, automatically default to playing in shuffle mode. I have manually...

Visitor

Plan Premium Country UK Device Samsung Galaxy Note 10 Plus Operating System Android 10   My Question or Issue Lately I have noticed that any playlists I have saved, or the made for me ...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Easy way to see albums in chronological order

Is there a simple way to see albums in chronological order on Android? If you haven't added any music from an artist it is that way by default, but the bands I like I now have to jump through way to many hoops to see the same screen. Is the only solu...

Visitor

Is there a simple way to see albums in chronological order on Android?   If you haven't added any music from an artist it is that way by default, but the bands I like I now have to jump throug...

331 Views

0 replies

2 likes

  • 331 Views
  • 0 replies
  • 2 likes

Cannot use the Search feature or view albums

PlanPremiumCountryIrelandDeviceMotorola E4plusOperating SystemAndroidMy Question or IssueI have exactly the same problem as reported by Krycer/Casual Listener/2019-03-14 06:07 AM for which no solution was reached. When clicking on view album, I get: ...

Visitor

Plan Premium Country Ireland Device Motorola E4plus Operating System Android My Question or Issue I have exactly the same problem as reported by Krycer/Casual Listener/2019-03-14 06:07 AM fo...

abenah

Visitor

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to add songs from search

PlanFreeCountry SerbiaDevice Samsung Galaxy S20 Ultra My Question or IssueWhen I search for a song and try to click "+" to add to the playlist, nothing happens. Adding songs from the search option, doesn't work.

Visitor

  Plan Free Country  Serbia Device Samsung Galaxy S20 Ultra   My Question or Issue When I search for a song and try to click "+" to add to the playlist, nothing happens. A...

Ivan

Spotify Legend

638 Views

2 replies

0 likes

  • 638 Views
  • 2 replies
  • 0 likes

Solved!! Daily mixes don't appear on "home"

PlanPremiumOperating SystemAndroid My Question or IssueI listen to a lot of podcasts, so the "daily mixes" have been kicked off my "home" screen. How do I get them back?

Regular

Plan Premium Operating System Android     My Question or Issue I listen to a lot of podcasts, so the "daily mixes" have been kicked off my "home" screen.  How do I get them back?

Emilia_8

Community Legend

6420 Views

3 replies

1 likes

  • 6420 Views
  • 3 replies
  • 1 likes

I still have the old Spotify Design on Android

PlanPremiunCountryUSA DeviceSamsung Galaxy s20Operating SystemAndroid 10 OneUI 2.5 My Question or IssueHi, has the android redesign been rolled out fully already? I noticed that most screenshots i have seen on the web already have the new redesign, i...

Casual Listener

Plan Premiun Country USA   Device Samsung Galaxy s20 Operating System Android 10 OneUI 2.5   My Question or Issue Hi, has the android redesign been rolled out fully already? I ...

Emilia_8

Community Legend

1695 Views

2 replies

0 likes

Android
redesign
  • 1695 Views
  • 2 replies
  • 0 likes

Superuser Contribution Schlechte Qualitat

Hallo seit tagen ist die Qualität total schlecht obwohl ich im Wlan bin und die Qualität extrem hoch gestellt habe.Weis wer was?

Newbie

Hallo seit tagen ist die Qualität total schlecht obwohl ich im Wlan bin und die Qualität extrem hoch gestellt habe. Weis wer was?

Mihail

Spotify Legend

1860 Views

4 replies

0 likes

  • 1860 Views
  • 4 replies
  • 0 likes

Solved!! Can't download Spotify app on Android. "This item is not available in your country"

I am trying to download Spotify on my Samsung Note 8. But google play states that I am in a wrong country. It works fine on Iphones. I live in Qatar, which is on the list of usable locations, yet i cannot find Spotify in the Google play store, which ...

Casual Listener

I am trying to download Spotify on my Samsung Note 8. But google play states that I am in a wrong country. It works fine on Iphones.   I live in Qatar, which is on the list of usable locations...

donbergaaas

Composer

14868 Views

7 replies

0 likes

  • 14868 Views
  • 7 replies
  • 0 likes

Music stops on Outlook notifications

PlanPremiumCountry DeviceSamsung Tab AOperating SystemAndroid My Question or IssueWhenever a notification from Outlook or Signal comes in, the music just stops. I hear the Outlook chime. The music does not restart. Annoying that I have to walk to the...

Newbie

Plan Premium Country   Device Samsung Tab A Operating System Android   My Question or Issue Whenever a notification from Outlook or Signal comes in, the music just stops. I hear t...

870 Views

0 replies

2 likes

  • 870 Views
  • 0 replies
  • 2 likes

Solved!! Music No Longer Downloads

PlanFree/PremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI have seen this question posted before, but the resolution is not clear. My app will no longer download music. I believe this started after I did a factor...

Casual Listener

Plan Free/Premium Country USA Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue I have seen this question posted before, but the resolution is not clear. My ap...

Billy-J

Spotify Star

682 Views

3 replies

0 likes

  • 682 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded album not playing - "No internet connection message"

PlanPremiumCountryUSADeviceSamsung s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn the road, new premium member. Downloaded albums at home, before leaving. Started an album playing while at a rest stop, started drivi...

Casual Listener

Plan Premium Country USA Device Samsung s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On the road, new premium member. Downloaded albums at h...

Alex

Spotify Legend

2703 Views

3 replies

0 likes

  • 2703 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android app has multiple issues on tablet and phone

PlanPremiumCountryGermany DeviceHuawei phone and Lenovo tablet Operating SystemAndroid My Question or IssueThere are so many issues on both devices that haven't been there in the past:Albums and artists don't load for minutes. Downloads are so slow t...

Casual Listener

Plan Premium Country Germany  Device Huawei phone and Lenovo tablet  Operating System Android  My Question or Issue There are so many issues on both devices that haven't been ...

Elena

Moderator

525 Views

1 replies

1 likes

  • 525 Views
  • 1 replies
  • 1 likes

Superuser Contribution Marking songs as "Don't like" isn't synced between Windows and Android

PlanPremiumCountryGermanyDevice(OnePlus 6T, Samsung Tab S5e, Win10 PC)Operating System(Android 10, Android 9, Windows 10) My Question or IssueIn Spotify's Discover Weekly playlist I'm able to mark a song or an artist as "Don't like". This way Spotify...

Casual Listener

Plan Premium Country Germany Device (OnePlus 6T, Samsung Tab S5e, Win10 PC) Operating System (Android 10, Android 9, Windows 10)   My Question or Issue In Spotify's Discover Weekly pla...

Alex

Spotify Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound is muted after changing song

PlanPremiumCountryPolandDeviceOSSURET ADD8CVW84 (Android Auto)Operating SystemAndroid 10 My Question or IssueWhen i choose to skip to next song timer is counting but sound is not playing. When i pause song and then unpause it the sound returns as not...

Casual Listener

Plan Premium Country Poland Device OSSURET ADD8CVW84 (Android Auto) Operating System Android 10   My Question or Issue When i choose to skip to next song timer is counting but sou...

Ivan

Spotify Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I don't have a "liked sounds" on my phone

I can't find my liked sounds on phone but ion my pc I have it. Maybe do you help me? PlanPremiumCountryPolandDeviceSamsung Galaxy s8 +Operating SystemAndroid 9.0

Casual Listener

I can't find my liked sounds on phone but ion my pc I have it. Maybe do you help me?   Plan Premium Country Poland Device Samsung Galaxy s8 + Operating System Android 9.0  

Ivan

Spotify Legend

964 Views

6 replies

0 likes

  • 964 Views
  • 6 replies
  • 0 likes

Superuser Contribution shuffle and repeat button gone

i'm not sure if this is just a problem for me but my shuffle and repeat button is nowhere to be found. it wasn't there when i installed it in the first place and it's been bothering me for a while. FYI i use a samsung galaxy a40

Visitor

i'm not sure if this is just a problem for me but my shuffle and repeat button is nowhere to be found. it wasn't there when i installed it in the first place and it's been bothering me for a while.&n...

Ivan

Spotify Legend

1179 Views

1 replies

1 likes

  • 1179 Views
  • 1 replies
  • 1 likes