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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374650 Views

541 replies

34 likes

Account
Free
  • 374650 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7485 Views

0 replies

7 likes

  • 7485 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify long loading times, especially audiobooks

PlanPremium FamilyCountryGermanyDeviceSamsung Galaxy 8Operating SystemAndroid 9.0 Pie Hello guys,for about the last 2-3 weeks a strange bug occurs regularly on my daily spotify use.When I start the app from cold it is fast and responsible, loads musi...

Casual Listener

Plan Premium Family Country Germany Device Samsung Galaxy 8 Operating System Android 9.0 Pie   Hello guys, for about the last 2-3 weeks a strange bug occurs regularly on my daily spoti...

kerberos667

Regular

3902 Views

32 replies

1 likes

  • 3902 Views
  • 32 replies
  • 1 likes

Artist and song pages wont load

PlanPremiumCountryUSADeviceLG Aristo 4Operating SystemAndroid My Question or IssueWhenever i try to load an artist page ir song page it just loads and loads and never actually displays anything. My liked or favorited songs also wont load, and the son...

Casual Listener

Plan Premium Country USA Device LG Aristo 4 Operating System Android   My Question or Issue Whenever i try to load an artist page ir song page it just loads and loads and never actuall...

robigouk

Composer

915 Views

5 replies

2 likes

  • 915 Views
  • 5 replies
  • 2 likes

Stops Playing at 10 Seconds

PlanPremium (Student)CountryCanadaDeviceGoogle Pixel 3A XLOperating System My Question or IssueMost of the time when I try to play a song it stops at either 9 or 10 seconds. It doesn't do this with all songs though, and seems to pick the odd one at r...

Visitor

Plan Premium (Student) Country Canada Device Google Pixel 3A XL Operating System     My Question or Issue Most of the time when I try to play a song it stops at either 9 or 10 sec...

Joel-M

Composer

946 Views

1 replies

1 likes

  • 946 Views
  • 1 replies
  • 1 likes

Superuser Contribution Minhas músicas curtidas sumiram.

Boa tarde, quando entro no aplicativo pelo meu celular Android, e vou na minha playlist de músicas curtidas. Aparece como se a playlists estivesse sem nenhuma música, ou seja a playlist vazia. O que me recomendam para que esse erro ser resolvido? Obr...

Visitor

Boa tarde, quando entro no aplicativo pelo meu celular Android, e vou na minha playlist de músicas curtidas. Aparece como se a playlists estivesse sem nenhuma música, ou seja a playlist vazia. O que ...

PedroCapetini

Visitor

21768 Views

38 replies

15 likes

  • 21768 Views
  • 38 replies
  • 15 likes

Sorting Playlist on Samsung active 2 watch

I recently bought the Samsung active 2 watch.I downloaded spotify on the device, and its working very well.For some reason I dont seem to find how to sort my playlist in a way which I will first see the latest songs I added to playlist (which should ...

Casual Listener

I recently bought the Samsung active 2 watch. I downloaded spotify on the device, and its working very well. For some reason I dont seem to find how to sort my playlist in a way which I will f...

ThundeR7

Casual Listener

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Soptify says that i'm offline

PlanFreeCountryItalyDeviceSamsung galaxy s10e Operating SystemAndroid Oreo My Question or Issuehi everyone, for two days Spotify has a problem that I can't solve in any way. In short the problem is that all of a sudden Spotify has logged out of my ac...

Casual Listener

  Plan Free Country Italy Device Samsung galaxy s10e  Operating System Android Oreo   My Question or Issue hi everyone, for two days Spotify has a problem that I can't ...

Arkadi

Casual Listener

1414 Views

2 replies

1 likes

  • 1414 Views
  • 2 replies
  • 1 likes

Solved!! Free version

PlanFreeCountryIsrael DeviceSamsung, LenovoOperating SystemAndroid My Question or IssueI have a Samsung and Lenovo tab with which I use the free Spotify and play dedicated songs. So I can play any any song I want. My phones don't and my new Lenovo ta...

Casual Listener

Plan Free Country Israel  Device Samsung, Lenovo Operating System Android   My Question or Issue I have a Samsung and Lenovo tab with which I use the free Spotify and play dedicat...

Heythatsme

Community Legend

1839 Views

6 replies

0 likes

  • 1839 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Can't open artist pages

I can't open artist pages in Spotify Android. What happened to this app suddenly? I can't open artist pages, I tried several times. Whenever I try to open the artist page, app automatically closes. It's so irritating. I tried deleting cache and I tri...

Casual Listener

I can't open artist pages in Spotify Android. What happened to this app suddenly? I can't open artist pages, I tried several times. Whenever I try to open the artist page, app automatically closes. I...

Ver

Spotify Legend

10860 Views

3 replies

1 likes

  • 10860 Views
  • 3 replies
  • 1 likes

Solved!! Spotify crashes while clicking on artist and ,' view artist'

PlanPremiumCountry India DeviceMotorola one powerOperating SystemAndroid 10 My Question or IssueApp crashes when I search for an artist and click to select it. It also crashes while going via 'view artist' Spotify version is 8.5.71.723

Gig Goer

Plan Premium Country India   Device Motorola one power Operating System Android 10   My Question or Issue App crashes when I search for an artist and click to select it. It a...

Billy-J

Spotify Star

594 Views

1 replies

1 likes

  • 594 Views
  • 1 replies
  • 1 likes

Solved!! Lyrics is in Genius but doesn't show up

PlanFreeCountryIrelandDeviceLenovo Tab 4 10 ProOperating SystemAndroid Nougat My Question or IssueHello, On some songs the lyrics feature works, but some other songs don't have the lyrics even though when I go into GENIUS and look up a song, the lyri...

Newbie

Plan Free Country Ireland Device Lenovo Tab 4 10 Pro Operating System Android Nougat   My Question or Issue Hello, On some songs the lyrics feature works, but some other songs don't ha...

Billy-J

Spotify Star

1215 Views

1 replies

0 likes

  • 1215 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes on "Storage" settings menu

PlanPremiumCountrySweden DeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 My Question or IssueHi, I'm following these instructions to enter the "Storage" settings menu: https://community.spotify.com/t5/Android/How-to-store-offline-music-on-the-ex...

Regular

Plan Premium Country Sweden  Device Samsung Galaxy S5 Operating System Android 6.0.1   My Question or Issue Hi,  I'm following these instructions to enter the "Storage" sett...

iromanyshyn

Regular

3155 Views

10 replies

13 likes

  • 3155 Views
  • 10 replies
  • 13 likes

Unlock artist

PlanPremium (student)CountryItalyDeviceMi 9 liteOperating SystemAndroid 10 My Question or IssueHi, i accidentally block an artist (AC DC) on android app, and now i can't listen to them on pc. I tried to unlock them on the app, but when i reopen the a...

Casual Listener

  Plan Premium (student) Country Italy Device Mi 9 lite Operating System Android 10   My Question or Issue Hi, i accidentally block an artist (AC DC) on android app, and now i ca...

Billy-J

Spotify Star

590 Views

3 replies

0 likes

  • 590 Views
  • 3 replies
  • 0 likes

Superuser Contribution Specific Podcast won't download

PlanPremiumCountryUSDeviceGoogle Pixel 3 XLOperating SystemAndroid 10, latest security update My Question or IssueI am trying to download some episodes of the podcast "Optimum Synergy Podcast" but keep getting a "!" symbol for the download. This seem...

Casual Listener

Plan Premium Country US Device Google Pixel 3 XL Operating System Android 10, latest security update   My Question or Issue I am trying to download some episodes of the podcast "Optimu...

Mihail

Spotify Legend

2412 Views

1 replies

0 likes

  • 2412 Views
  • 1 replies
  • 0 likes

Search function keeps crashing Spotify on android phone

PlanPremiumCountryIrelandDevice(Sony Xperia)Operating System(Android) My Question or IssueSpotify crashes every time I search for anything.

Casual Listener

  Plan Premium Country Ireland Device (Sony Xperia) Operating System (Android)   My Question or Issue Spotify crashes every time I search for anything.

whatrobdidnext

Casual Listener

672 Views

2 replies

0 likes

Search crash
  • 672 Views
  • 2 replies
  • 0 likes

Superuser Contribution View queue button disappeared

PlanPremiumCountryUSDeviceGoogle Pixel 3Operating SystemAndroid My Question or IssuePreviously to view my queue I would click on the currently playing banner on the bottom of the screen, then the three dots on the top right, and a button to view my q...

Regular

Plan Premium Country US Device Google Pixel 3 Operating System Android   My Question or Issue Previously to view my queue I would click on the currently playing banner on the bottom of...

bbchops

Casual Listener

14389 Views

5 replies

0 likes

button missing
queue
Queue Button
  • 14389 Views
  • 5 replies
  • 0 likes

A letra não aparece no aplicativo (behind the lyrics)

Já tentei reinstalar o aplicativo, logar no celular de outra pessoa e até mesmo colocar músicas que apareciam a letra no celular de outra pessoa e no meu não aparece.

Visitor

Já tentei reinstalar o aplicativo, logar no celular de outra pessoa e até mesmo colocar músicas que apareciam a letra no celular de outra pessoa e no meu não aparece.

user-removed

Not applicable

6669 Views

4 replies

0 likes

  • 6669 Views
  • 4 replies
  • 0 likes

Superuser Contribution App closes when opening storage location tab on Android phone

I would like to select my SD-card as offline download location for my playlists on my smartphone but when I try to open the Storage tab, the Spotify app closes after 1 second. I don't even get the time to check the current download location. It looks...

Casual Listener

I would like to select my SD-card as offline download location for my playlists on my smartphone but when I try to open the Storage tab, the Spotify app closes after 1 second. I don't even get the ti...

Elena

Moderator

3617 Views

13 replies

4 likes

Android 6.0.1
app crash
download playlist
  • 3617 Views
  • 13 replies
  • 4 likes

App crashes when open artists and albums

PlanPremiumCountryArgentinaDeviceSamsung Galaxy J2 PrimeOperating SystemAndroid 6.0.1 My Question or IssueLast week I can't open any album nor artist, only playlists. This happens opening albums/artists in the search and the library and when I try to...

Casual Listener

Plan Premium Country Argentina Device Samsung Galaxy J2 Prime Operating System Android 6.0.1   My Question or Issue Last week I can't open any album nor artist, only playlists. This ha...

JJRauch

Casual Listener

1027 Views

3 replies

0 likes

  • 1027 Views
  • 3 replies
  • 0 likes

Spotify App is not working since about 3 month [various Samsung phones]

PlanPremiumCountryGermany DeviceGalaxy S20, Galasy J5Operating SystemAndroid Oreo My Question or IssueSince ~3 month the Spotify App is not working, 1000+ recent low ratings in PlayStore report same issues- playing songs offline does not work- search...

Visitor

Plan Premium Country Germany   Device Galaxy S20, Galasy J5 Operating System Android Oreo   My Question or Issue Since ~3 month the Spotify App is not working, 1000+ recent ...

tyl76

Music Fan

1369 Views

2 replies

1 likes

  • 1369 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Wiedergabe von "[SONGTITEL]" nicht möglich - Verbindung Spotify wurde getrennt

PlanPremium Duo CountrySchweiz / Switzerland DeviceSamsung Galaxy 7 Operating SystemAndroid Oreo (8.0.0) My Question or IssueHallo Community,Über das Sonos App habe ich zwei verschiede Konten verknüpft, das Hin und Her wechseln der Konten ging bis an...

Casual Listener

Plan Premium Duo   Country Schweiz / Switzerland   Device Samsung Galaxy 7   Operating System Android Oreo (8.0.0)   My Question or Issue Hallo Community, Über ...

Elena

Moderator

3168 Views

3 replies

0 likes

Wiedergabe von "[SONGTITEL]" nicht möglich - Verbindung Spotify wurde getrennt
  • 3168 Views
  • 3 replies
  • 0 likes