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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUnited StatesDeviceWindows Laptop, Moto G6Operating SystemWindows 10, Android 9My Question or IssueWhy can't we control the volume on an Android device from the desktop app? I know for a fact that this used to work, or is supposed t...
Plan Premium Country United States Device Windows Laptop, Moto G6 Operating System Windows 10, Android 9 My Question or Issue Why can't we control the volume on an Android device from the de...
Spotify Star
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PlanPremiumCountryUSADeviceSamsung Galaxy S9+/Google Home MiniOperating SystemAndroid 10 My Question or IssueI'm not sure if this is a Google Home (mini, in my case) issue or a Spotify issue but it's driving me insane. For the last 5 or so days, when...
Plan Premium Country USA Device Samsung Galaxy S9+/Google Home Mini Operating System Android 10 My Question or Issue I'm not sure if this is a Google Home (mini, in my case) iss...
Moderator
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PlanPremiumCountrySwedenDeviceSony Xperia XZ2 CompactOperating SystemAndroid 10 My Question or IssueSpotify plays public playlist when asked to play personal playlist using google assistant. === REPRODUCE: ===* Start google assistant (ok google or pr...
Plan Premium Country Sweden Device Sony Xperia XZ2 Compact Operating System Android 10 My Question or Issue Spotify plays public playlist when asked to play personal playlist using g...
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PlanPremiumDeviceSamsung Galaxy S7 After my phone is locked for 10 minutes and I have not interacted with it my spotify will pause. I have tried various different things to fix this issue but I can't seem to fix it. Data saver in Spotify is off, Data...
Plan Premium Device Samsung Galaxy S7 After my phone is locked for 10 minutes and I have not interacted with it my spotify will pause. I have tried various different things to fix this is...
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PlanPremiumCountryCzech RepublicDeviceHuawei P8 liteOperating SystemAndroid My Question or IssueHello,i have an issue with my podcast. After last update, I am not able to play my podcast. There is always error: "Something went wrong" on podcast home ...
Plan Premium Country Czech Republic Device Huawei P8 lite Operating System Android My Question or Issue Hello, i have an issue with my podcast. After last update, I am not a...
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921 Views
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Hey all. Newcomer to Spotify here. I just downloaded the Spotify app to my Samsung Galaxy A10e and was initially finding everything to be fairly straightforward... right up until I tried to add a song to a playlist. When searching a song to add to a ...
Hey all. Newcomer to Spotify here. I just downloaded the Spotify app to my Samsung Galaxy A10e and was initially finding everything to be fairly straightforward... right up until I tried to add a son...
1200 Views
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1 likes
Plan :PremiumCountry: USADevice: Google Pixel 2 XLOperating System: Android 10My Question or Issue: The ability to choose "I dont like this song" is gone in my "Release Radar" playlist. It's now only letting me hide songs instead, On the PC it lets m...
Plan :Premium Country: USA Device: Google Pixel 2 XL Operating System: Android 10 My Question or Issue: The ability to choose "I dont like this song" is gone in my "Release Radar" playlist. It's ...
749 Views
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4 likes
I have been trying to scroll to the bottom of my playlist so I can see a song or I can preview a song but it doesn’t let me. Whenever I get close to the end my Spotify always crashes and I have tried restarting my phone and have cleared my cache but ...
I have been trying to scroll to the bottom of my playlist so I can see a song or I can preview a song but it doesn’t let me. Whenever I get close to the end my Spotify always crashes and I have tried...
Visitor
1095 Views
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PlanFree/CountryUSADevice Lenovo Tab 4, 8" Android Tablet, Quad-Core Processor, 1.4GHz, 16GB Storage, Slate Black, ZA2B0009US Operating System(, Android 8.1.0 ) My Question or IssueStraight up tell me the truth if spotify starting acting up because i...
Plan Free/ Country USA Device Lenovo Tab 4, 8" Android Tablet, Quad-Core Processor, 1.4GHz, 16GB Storage, Slate Black, ZA2B0009US Operating System (, Android &nbs...
Casual Listener
415 Views
1 replies
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PlanPremiumCountryBrazilDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueThe Spotify app on my phone says that I'm on a tablet. Because of this I can't see the Canvas feature. Reinstalling the app didn't resolve this.
Plan Premium Country Brazil Device Xiaomi Mi A3 Operating System Android 10 My Question or Issue The Spotify app on my phone says that I'm on a tablet. Because of this I can't see th...
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PlanPremiumCountryFinlandDeviceOnePlus 7 ProOperating SystemAndroid 10 My Question or IssueSpotify keeps randomly pausing. I've uninstalled and have disabled battery optimization. I've also updated the app. What do I do to fix this? I am using a VPN,...
Plan Premium Country Finland Device OnePlus 7 Pro Operating System Android 10 My Question or Issue Spotify keeps randomly pausing. I've uninstalled and have disabled battery optimiza...
Casual Listener
538 Views
1 replies
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PremiumUSA Google Pixel 4Android 10 Whenever I move my hand over my screen, without touching it, the song either skips forward or back, depending on which way I move. For example, if I'm holding something in my hand and move it to the right, over the...
Premium USA Google Pixel 4 Android 10 Whenever I move my hand over my screen, without touching it, the song either skips forward or back, depending on which way I move.&nb...
Casual Listener
2540 Views
1 replies
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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
705 Views
2 replies
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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
306 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueI'm having ongoing problems with Spotify. When I am playing audio back from any other app (BBC Sounds, Soundcloud, Mixcloud, Browser) Spotify occasionally interr...
Plan Premium Country UK Device Samsung Galaxy S10+ Operating System Android My Question or Issue I'm having ongoing problems with Spotify. When I am playing audio back from any...
480 Views
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None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDeviceLG G4Operating SystemAndroidMy Question or IssueMy music is working as usual, but when I go to my library ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device LG G4 Operating System Android My Questi...
Casual Listener
18788 Views
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PlanPremiumCountryUKDeviceHonor 9Operating SystemAndroid 9 Spotify artwork not being picked up / displlayed by 3rd party app / hardware I have a BMW nav VI sat nav on which you can link the device to your phone via BT to listen to your music/ playlis...
Plan Premium Country UK Device Honor 9 Operating System Android 9 Spotify artwork not being picked up / displlayed by 3rd party app / hardware I have a BMW nav VI sat nav o...
413 Views
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Basic - detailsSpotify PremiumUKHonor 9Android 9PS4Xbox one Shuffle play - it's broken / useless/I have some large playlists 350+ songs (lot of roadtrips)so i hit shuffle play, and off it goes Then after about 20 songs it stops shuffling and repeats ...
Basic - details Spotify Premium UK Honor 9 Android 9 PS4 Xbox one Shuffle play - it's broken / useless/ I have some large playlists 350+ songs (lot of roadtrips) ...
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2477 Views
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When I go to certain artists artist page, or home page it just loads for a very long time. Then when I´m able to enter the page, it won't play the songs and when it does I cant skip, pause or rewind the song(It says that its paused etc, but in realit...
When I go to certain artists artist page, or home page it just loads for a very long time. Then when I´m able to enter the page, it won't play the songs and when it does I cant skip, pause or rewind ...
297 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceSamsung ChromebookOperating SystemChrome OSMy Question or IssueIs there a way to change the playlist cover photo on a Chromebook? I've heard other people say you need to have a desktop computer to change the picture, but I ...
Plan Premium Country USA Device Samsung Chromebook Operating System Chrome OS My Question or Issue Is there a way to change the playlist cover photo on a Chromebook? I've heard other people ...
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