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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118731 Views

27 replies

4 likes

  • 118731 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239450 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239450 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600302 Views

79 replies

3 likes

  • 600302 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492801 Views

581 replies

42 likes

Account
Free
  • 492801 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify playback issue with Navigation on Android Auto

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid OS 10 My Question or IssueI'm sure many have faced this issue but I'm not sure it has been fixed.I've tried this on two different phones, and it happens on both of them, so it seems...

Visitor

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android OS 10   My Question or Issue I'm sure many have faced this issue but I'm not sure it has been fixed. I...

Elena

Moderator

1515 Views

1 replies

0 likes

  • 1515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums or artists' profiles will display an "error" message and not open.

None of the below information is required. However, the more you PlanPremiumCountryMexicoDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueI just installed the August 11, 2020 update on my phone, and after that, when I try to open a...

Newbie

None of the below information is required. However, the more you  Plan Premium Country Mexico Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue I just ins...

Ivan

Spotify Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't log in bc it says I'm offline and the usual workaround don't work

PlanFree/PremiumCountrySpain, however I moved from Lithuania exactly 15 days ago (that might be part of the problem)DeviceSamsung J7 2017Operating SystemAndroid My Question or IssueI was listening to my music during the morning at home. I turned spot...

Casual Listener

  Plan Free/Premium Country Spain, however I moved from Lithuania exactly 15 days ago (that might be part of the problem) Device Samsung J7 2017 Operating System Android   My Ques...

Elena

Moderator

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music Titles and Artist Names

So i was wondering if there was a way to change song and artist names to the characters i'm familiar with. I listen to a lot of Japanese music, but i cannot read these names, nor type them in when i want to find a song or artist/group. For example, I...

Casual Listener

So i was wondering if there was a way to change song and artist names to the characters i'm familiar with. I listen to a lot of Japanese music, but i cannot read these names, nor type them in when i ...

Ivan

Spotify Legend

1551 Views

1 replies

1 likes

  • 1551 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can play music but podcasts are not playing correctly on my phone. I can play podcasts on desktop

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Elena

Moderator

829 Views

1 replies

0 likes

  • 829 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs do not sync to phone

PlanPremiumCountryIsraelDeviceWindows PC & 2 android phones Hi,Most of the time when liking and adding songs to playlists on windows app it does not sync it to all my phones, It recognizes that I liked the missing songs but does not appear in the pla...

Newbie

Plan Premium Country Israel Device Windows PC & 2 android phones   Hi, Most of the time when liking and adding songs to playlists on windows app it does not sync it to all my phones,...

Elena

Moderator

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists tab doesn't load local files with no internet connection

PlanPremiumCountryUKDeviceSamsung S6Operating SystemAndroid My Question or IssueIf I have no internet connection and click `Your Library` -> `Artists` it will load for a while then display a button to add new artists (as it hasn't found any). It seem...

Newbie

Plan Premium Country UK Device Samsung S6 Operating System Android    My Question or Issue If I have no internet connection and click `Your Library` -> `Artists` it will load f...

Mihail

Spotify Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes when I try to access artist page in any way.

PlanPremiumCountryIndia My Question or IssueSpotify is playing music, but every time I try to access an artist - either by pressing artist name from under song title, from the three dots --> view artist or even just looking them up in the search, the...

Newbie

Plan Premium Country India   My Question or Issue Spotify is playing music, but every time I try to access an artist - either by pressing artist name from under song title, from the three ...

Elena

Moderator

4170 Views

6 replies

0 likes

Crash
  • 4170 Views
  • 6 replies
  • 0 likes

Superuser Contribution Podcast with video not playing in background

Plan PremiumCountry USADevice Samsung S8Operating System Android 9My Question or Issue While attempting to play an episode of the MISFITS podcast ep 101, I stuck my phone in my pocket to let it just play through my headphones and not on screen. Howev...

Visitor

  Plan Premium Country USA Device Samsung S8 Operating System Android 9 My Question or Issue   While attempting to play an episode of the MISFITS podcast ep 101, I stuck my phone...

Elena

Moderator

7062 Views

8 replies

3 likes

Android
background
podcast
video
  • 7062 Views
  • 8 replies
  • 3 likes

All my favorite songs are gone

I've got a glitch . Re-open Spotify and all my "favorite songs" playlist are gone. there were almost 2500 songs! How can I recover them?

Casual Listener

I've got a glitch . Re-open Spotify and all my "favorite songs" playlist are gone. there were almost 2500 songs! How can I recover them?

MarkusV1

Casual Listener

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Lite

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust installed Spotify Lite on the Fire HD 8 and love it over the full app. The only problem ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Just in...

Ivan

Spotify Legend

1029 Views

1 replies

0 likes

Android
Spotify Lite
  • 1029 Views
  • 1 replies
  • 0 likes

Superuser Contribution All my liked songs are gone

PlanPremiumCountryGermanyOperating SystemAndroidHeyI recently dipped my phone in water (not on purpose and I switched back to my old smartphone. As I opened Spotify I saw that I didn't have any liked songs. On my broken phone I knew I had over 500 on...

Visitor

Plan Premium Country Germany Operating System Android Hey I recently dipped my phone in water (not on purpose and I switched back to my old smartphone. As I opened Spotify I saw that I didn't ...

Ivan

Spotify Legend

734 Views

2 replies

0 likes

Android
music gone
phone
Songs Disappeared
songs gone
Songs missing
  • 734 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify will start playing music on it's own.

PlanPremium CountryUK DeviceSamsung Galxaxy A40 & S9 Operating SystemNot sure, what ever the latest is as at date of post My Question or IssueI am having a recurring issue where Spotify will start playing music by itself. Both me and my partner exper...

Visitor

Plan Premium   Country UK   Device Samsung Galxaxy A40 & S9   Operating System Not sure, what ever the latest is as at date of post   My Question or Issue I am ha...

Ivan

Spotify Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts playing with out open the app and frozen the music

PlanDuoCountryChileDevice Samsung Galaxy S20Operating SystemAndroid 10 My Question or Issuewhen I disconnect the bluetooth of my cell phone it automatically plays without being able to stop it and the correct track cannot be displayed, it freezes cha...

Visitor

  Plan Duo Country Chile Device  Samsung Galaxy S20 Operating System Android 10   My Question or Issue when I disconnect the bluetooth of my cell phone it automatically play...

Ivan

Spotify Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues after installing Spotify for Wear

PlanPremiumCountrySwedenDeviceGalaxy S20+ 5G (SM-G986B/DS) Galaxy Active 2 LTE (SM-R825F) Operating SystemAndroid 10, OneUI 2.1Tiezen 4.0.0.7, OneUI 1.5 My Question or IssueAfter installing the Spotify app for Wear and setting it to remote, the Spoti...

Newbie

Plan Premium Country Sweden Device Galaxy S20+ 5G (SM-G986B/DS)  Galaxy Active 2 LTE (SM-R825F)  Operating System Android 10, OneUI 2.1 Tiezen 4.0.0.7, OneUI 1.5   My Questi...

Ivan

Spotify Legend

674 Views

1 replies

1 likes

Android
Galaxy Wear
  • 674 Views
  • 1 replies
  • 1 likes

Keyboard not available - Android Tv box

For the past week the keyboard on my app is simply not available - worked perfectly before that. I'm using an Android tv box (Xiaomi Mi) with a television screen. I have tried clearing the cache, clearing the data, then uninstalling Spotify, switchin...

Visitor

For the past week the keyboard on my app is simply not available - worked perfectly before that. I'm using an Android tv box (Xiaomi Mi) with a television screen. I have tried clearing the ...

Modsquad1

Visitor

1278 Views

1 replies

3 likes

  • 1278 Views
  • 1 replies
  • 3 likes

Superuser Contribution App Crashes on Android 5.1.1 immediately after start

PlanFreeCountryGermanyDeviceSony Xperia Z1Operating SystemAndroid 5.1.1 My Question or IssueHi, i just have installed Spotify, but it never starts. Immediately after tapping the icon a message pops up: "Leider wurde Spotify beendet." (German for: Unf...

Casual Listener

  Plan Free Country Germany Device Sony Xperia Z1 Operating System Android 5.1.1   My Question or Issue Hi, i just have installed Spotify, but it never starts. Immediately after ...

Elena

Moderator

1374 Views

4 replies

0 likes

  • 1374 Views
  • 4 replies
  • 0 likes

Shuffle disabled automatically for google alarm

PlanPremiumCountryUnited statesDevicePixel 3a, Pixel 1, Samsung note 20Operating SystemAndroid 10 My Question or IssueMy alarm will not shuffle the songs on the playlist. Select the playlist and it plays the first song. I select open app and select s...

Visitor

Plan Premium Country United states Device Pixel 3a, Pixel 1, Samsung note 20 Operating System Android 10   My Question or Issue My alarm will not shuffle the songs on the playlist. Sel...

Senga2212

Casual Listener

1582 Views

2 replies

0 likes

  • 1582 Views
  • 2 replies
  • 0 likes

Superuser Contribution App wont open

PlanPremiumCountryNew ZealandDeviceHuawei nova 3iOperating SystemAndroid My Question or IssueAs soon as I open the app it crashes. I've tried everything and it still won't work..

Casual Listener

  Plan Premium Country New Zealand Device Huawei nova 3i Operating System Android   My Question or Issue As soon as I open the app it crashes. I've tried everything and it still ...

Alex

Spotify Legend

1511 Views

3 replies

0 likes

  • 1511 Views
  • 3 replies
  • 0 likes