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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854603 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854603 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20421 Views
  • 3 replies
  • 0 likes
  • 20421 Views
  • 3 replies
  • 0 likes

Music in app is TOO QUIET- comparing to other apps on Android

PlanPremium Family planCountryPolandDeviceXiaomi Mi Mix2 MDE5, it was attending on Samsung galaxy s9 as wellOperating SystemAndroid 9 Pie, but it was attending before update on 8 Oreo as well My Question or IssueHello, Can You please explain why it i...

  • Casual Listener
  • Plan Premium Family plan Country Poland Device Xiaomi Mi Mix2 MDE5, it was attending on Samsung galaxy s9 as well Operating System Android 9 Pie, but it was attending before update on 8 Oreo a...
  • Lum1r
  • Casual Listener
  • 339 Views
  • 1 replies
  • 1 likes
  • 339 Views
  • 1 replies
  • 1 likes

SD Card self deletes - switches to internal storage. (2nd thread)

PlanPremium (Family)CountryUKDeviceSamsung Note9 + Note10+Operating SystemAndroid Pie My Question or IssueSpotify keeps switching to the internal phone storage and ignoring the SD Card that 4000+ downloads are supposed to be saved to. Saving to the S...

  • Gig Goer
  • Plan Premium (Family) Country UK Device Samsung Note9 + Note10+ Operating System Android Pie   My Question or Issue Spotify keeps switching to the internal phone storage and ignoring t...
  • Flunk
  • Gig Goer
  • 507 Views
  • 1 replies
  • 1 likes
  • 507 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Playlists] Remember Playlist scroll position

Currently for playlists I have created myself, the scroll position is reset to the top if you leave the playlist screen and return to it, ie. viewing play queue, or switch to another app. This doesn't happen when playing music from an Artist or Album...

  • Roadie
  • Currently for playlists I have created myself, the scroll position is reset to the top if you leave the playlist screen and return to it, ie. viewing play queue, or switch to another app. This doesn'...
  • Blazbaros
  • Regular
  • 3479 Views
  • 20 replies
  • 149 likes
  • Android
    Playlists
  • 3479 Views
  • 20 replies
  • 149 likes

Solved!!Superuser Contribution New update deleted most useful feature of Android app - browsing saved tracks by Artists

This is concerning premium users mostly, however I am sure that there are free users that relied on this feature too. Alongside the new update, which changed the library UI in Android app, one of the most useful features disappeared: browsing saved s...

  • Casual Listener
  • This is concerning premium users mostly, however I am sure that there are free users that relied on this feature too.    Alongside the new update, which changed the library UI in Android ...
  • Guido
  • Spotify Legend
  • 12038 Views
  • 123 replies
  • 166 likes
  • 12038 Views
  • 123 replies
  • 166 likes

Android app font size is too big

The font size of Android app has got too big. I got a 5.7" smart phone and this is not convinient when trying to read what's written on the screen. I think there should be an adjustble parameter in the settings for the font size.

  • Newbie
  • The font size of Android app has got too big. I got a 5.7" smart phone and this is not convinient when trying to read what's written on the screen. I think there should be an adjustble parameter in t...
  • osornios
  • Spotify Star
  • 1257 Views
  • 1 replies
  • 0 likes
  • Android
    Customized Settings
    font size
    UI
  • 1257 Views
  • 1 replies
  • 0 likes

Ridiculously slow Android app

PlanPremiumCountryUSA DeviceSamsung Galaxy Note 8Operating SystemAndroid PieMy IssueFor about 2 weeks now my app has been completely unusable. It doesn't load anything. When I am able to search for a song, artist, or album, it just gets stuck with th...

  • Regular
  • Plan Premium Country USA  Device Samsung Galaxy Note 8 Operating System Android Pie My Issue For about 2 weeks now my app has been completely unusable. It doesn't load anything. When I ...
  • osornios
  • Spotify Star
  • 2020 Views
  • 7 replies
  • 3 likes
  • 2020 Views
  • 7 replies
  • 3 likes

Bluetooth media controls not working

PlanPremiumCountryUnited States DeviceOnePlus 5TOperating SystemAndroid Pie My Question or Issue When I connect my phone to my car's stereo, the media controls only allow me to skip one song until I reconnect to the stereo the next time I drive. I ha...

  • Regular
  • Plan Premium Country United States   Device OnePlus 5T Operating System Android Pie   My Question or Issue   When I connect my phone to my car's stereo, the media controls ...
  • anderman1705
  • Casual Listener
  • 4895 Views
  • 19 replies
  • 3 likes
  • 4895 Views
  • 19 replies
  • 3 likes

Solved!! Option to store offline songs on SD car not longer available

PlanPremiumCountryGermanyDeviceSony XZ PremiumOperating SystemAndroid Oreo My Question or IssueAfter ne newest update to version 8.5.27.957, i'm not longer able to move the offline songs to my SD card. The option disapeared and not available.

  • Casual Listener
  • Plan Premium Country Germany Device Sony XZ Premium Operating System Android Oreo   My Question or Issue After ne newest update to version 8.5.27.957, i'm not longer able to move ...
  • Luan
  • Spotify Star
  • 922 Views
  • 6 replies
  • 0 likes
  • 922 Views
  • 6 replies
  • 0 likes

Spotify wont pause songs

PlanPremiumCountry DeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio.Is th...

  • Casual Listener
  •   Plan Premium Country   Device Galaxy J8 Operating System Android 9   My Question or Issue When i'm listening to spotify and i want to hear an audio on whatsapp, spoti...
  • Azell
  • Casual Listener
  • 665 Views
  • 2 replies
  • 0 likes
  • Help
  • 665 Views
  • 2 replies
  • 0 likes

Audio Pro Addon C10 connection problems

PlanPremium FamilyDeviceSony Xperia XZ1 CompactSpeakerAudio Pro Addon C10Operating SystemAndroid PieMy Question or IssueHej,sometime I have trouble connecting to my Audio Pro Addon C10 speakers via wifi. They are shown as available and when I choose ...

  • Visitor
  • Plan Premium Family Device Sony Xperia XZ1 Compact Speaker Audio Pro Addon C10 Operating System Android Pie My Question or Issue Hej, sometime I have trouble connecting to my Audio Pro Addo...
  • Simonsmith32
  • Visitor
  • 1371 Views
  • 1 replies
  • 0 likes
  • 1371 Views
  • 1 replies
  • 0 likes

Please bring back landscape mode

PlanPremiumCountryUSDevicePixel XLOperating SystemAndroid 10 My Question or IssueLandscape mode has been missing for a few months - please bring it back! This is important enough that I'd consider switching to a different streaming platform if I wasn...

  • Newbie
  • Plan Premium Country US Device Pixel XL Operating System Android 10   My Question or Issue Landscape mode has been missing for a few months - please bring it back! This is important en...
  • 519 Views
  • 0 replies
  • 5 likes
  • 519 Views
  • 0 replies
  • 5 likes

Superuser Contribution Spotify for artists app don't show releases menu

PlanFree/PremiumCountry Device(Samsung Galaxy A7)Operating System(Android 9) My Question or IssueIn Spotify for artists android app "Releases" menu is missing from Music section just like "Upcoming" too while both displayed in desktop browsers. I can...

  • Regular
  •   Plan Free/Premium Country   Device (Samsung Galaxy A7) Operating System (Android 9)   My Question or Issue In Spotify for artists android app "Releases" menu is missing fr...
  • Petya
  • Community Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Músicas indisponíveis no android

Boa noite, tenho algumas músicas indisponíveis que eu ouvia sempre e agora não funcionam mais, como faço para escutar elas novamente?

  • Visitor
  • Boa noite, tenho algumas músicas indisponíveis que eu ouvia sempre e agora não funcionam mais, como faço para escutar elas novamente?
  • Petya
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Listening on airplane mode but Sync with 2 devices

PlanPremiumCountryGermanyDeviceMy Phone: Huawei P30 Pro Friends Phone: Huawei P30My Question or IssueHello i am soon having a long plane flight so my question is: is it possible to listen the same songs/playlist/ sync on airplane mode with 2 devices?...

  • Visitor
  • Plan Premium Country Germany Device My Phone: Huawei P30 Pro Friends Phone: Huawei P30 My Question or Issue Hello i am soon having a long plane flight so my question is: is it possible to lis...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't log from Android phone

This is so frustrating. Every morning during the commute, I connect my phone to my car and find out that it can't login! I created the account through facebook so if I try to login through facebook, it says something went wrong and I should try again...

  • Visitor
  • This is so frustrating. Every morning during the commute, I connect my phone to my car and find out that it can't login! I created the account through facebook so if I try to login through facebook, ...
  • Katerina
  • Spotify Legend
  • 402 Views
  • 1 replies
  • 1 likes
  • Android
  • 402 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music stops when phone locks

PlanPremiumCountryUKDeviceSamsung s10 My Question or IssueOnly sometimes when my phone locks my music stops playing. Even when connected to bluetooth devices. The second I light my phone up it starts playing. Phone and spotify both up to date.Anyone ...

  • Casual Listener
  •   Plan Premium Country UK Device Samsung s10   My Question or Issue Only sometimes when my phone locks my music stops playing. Even when connected to bluetooth devices. The second ...
  • Petya
  • Community Legend
  • 1039 Views
  • 5 replies
  • 1 likes
  • 1039 Views
  • 5 replies
  • 1 likes

Bug related to adding a song

When I'm adding a song to favorite is not adding, but if I will add a song to my playlist is adding to favorite...PlanPremium DeviceHuawei P20 lite

  • Newbie
  • When I'm adding a song to favorite is not adding, but if I will add a song to my playlist is adding to favorite... Plan Premium   Device Huawei P20 lite  
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Can't play a specific podcast playlist on Pixel 2XL

PlanPremiumCountrySingaporeDevicePixel 2 XLOperating SystemAndroid 10 My Question or IssueHello! I have trouble playing a podcast playlist on my device. It was working fine until 2 days ago, and it suddenly can't be played nor downloaded. I've tried ...

  • Visitor
  • Plan Premium Country Singapore Device Pixel 2 XL Operating System Android 10   My Question or Issue Hello! I have trouble playing a podcast playlist on my device. It was working fine u...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Why does the message "Restarting App. Won't be long." pop up when I open Spotify on my phone?

PlanPremiumCountryAustraliaDeviceSamsung Galaxy A5Operating SystemAndroid Oreo My Question or IssueWhen I open Spotify on my phone, the message "Restarting App. Won't be long." pops up at bottom of the screen for a few seconds every time, which has b...

  • Regular
  • Plan Premium Country Australia Device Samsung Galaxy A5 Operating System Android Oreo   My Question or Issue When I open Spotify on my phone, the message "Restarting App. Won't be...
  • Chiarocula
  • Regular
  • 1381 Views
  • 4 replies
  • 0 likes
  • 1381 Views
  • 4 replies
  • 0 likes

Spotify pausing and stopping now resolved for me

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10 note My Question or IssueI have seen so many complaints about spotify stopping and pausing - i had the same problem but I found the guide had information that fixed the issue for me so I thought I wo...

  • Visitor
  •   Plan Premium Country Australia Device Samsung Galaxy 10 note     My Question or Issue I have seen so many complaints about spotify stopping and pausing - i had the same pro...
  • 361 Views
  • 0 replies
  • 0 likes
  • pause
    stop
  • 361 Views
  • 0 replies
  • 0 likes