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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196243 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196243 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538059 Views

78 replies

3 likes

  • 538059 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444232 Views

565 replies

37 likes

Account
Free
  • 444232 Views
  • 565 replies
  • 37 likes

Low sample rate playback when Samsung Tab A is connected via headphone jack

PlanPremiumCountryCanadaDeviceSamsung Galaxy Tab A (2019)Operating SystemAndroid 10My Question or IssueMy issue is that when audio using the Spotify app and using the headphone socket to output via either to a set of headphones or PC speaker the audi...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy Tab A (2019) Operating System Android 10 My Question or Issue My issue is that when audio using the Spotify app and using the headphone sock...

claudelam911

Casual Listener

2330 Views

7 replies

0 likes

Android 10
playback
Samsung G2
  • 2330 Views
  • 7 replies
  • 0 likes

"An error has occurred" for all podcasts (not music)

PlanPremiumCountryUSADevice(LG G6+)Operating System(Android 8.0.0) My Question or IssueCan not play podcasts on mobile device. When I try to open a podcast page to see the episodes, i get the message "An error has occurred". I have uninstalled, delet...

Casual Listener

Plan Premium Country USA Device (LG G6+) Operating System (Android 8.0.0)   My Question or Issue Can not play podcasts on mobile device.  When I try to open a podcast page to...

mharrisonbaker2

Casual Listener

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify crash when I click the three white dots

PlanPremiumCountryCanadaDeviceumidigi a5 proOperating SystemAndroid 9 My Question or IssueWell, since about 2months now I can't click the 3 whites dots button without the app restarting or crashing. It doesn't matter on which menu or songs I listen, ...

Regular

  Plan Premium Country Canada Device umidigi a5 pro Operating System Android 9   My Question or Issue Well, since about 2months now I can't click the 3 whites dots button without...

Alex

Spotify Legend

2619 Views

6 replies

1 likes

  • 2619 Views
  • 6 replies
  • 1 likes

song playback bug

PlanPremiumCountryAustralia DeviceLenovo tab m7Operating SystemAndroid 9 Pie My Question or Issue So i bought a brand new cheap Lenovo Tab m7 to install into a car dash as a replacement head-unit, I've installed spotify as of today but have this bug ...

Casual Listener

Plan Premium Country Australia   Device Lenovo tab m7 Operating System Android 9 Pie   My Question or Issue   So i bought a brand new cheap Lenovo Tab m7  to insta...

Mavancholy

Casual Listener

1394 Views

3 replies

0 likes

Glitch
no audio
Playback Error
Playback issue
Song Bugged
  • 1394 Views
  • 3 replies
  • 0 likes

Podcast menu only shows couldn't load error (works fine on other accounts on same phone)

Free and/or PremiumCanada Honor8xAndroid 10 My podcasts dont work on my account. I get the " couldn't load, try again" error. Does this only on one account. My alternative account works fine. It shows all the podcasts. I cant reproduce the same issue...

Visitor

  Free and/or Premium Canada   Honor8x Android 10   My podcasts dont work on my account. I get the " couldn't load, try again" error. Does this only on one account. My alternati...

Subhadeep

Music Fan

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

CouldNotFindSpotifyApp error on Google Pixel 3

PlanPremium CountryUnited Kingdom DeviceGoogle Pixel 3, Google Pixel 3 AVD (API 30) Operating SystemAndroid 10 My Question or IssueI'm trying to build an app which integrates the Spotify App Remote SDK. However, when I try to connect to Spotify using...

Casual Listener

Plan Premium   Country United Kingdom   Device Google Pixel 3, Google Pixel 3 AVD (API 30)   Operating System Android 10   My Question or Issue I'm trying to build an...

FrenchieSmalls

Casual Listener

1197 Views

1 replies

0 likes

App Development
app remote
SDK
Spotify Integration
  • 1197 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Browse Option Is Missing

SubscriptionPremium Country United States Device(Samsung Galaxy Note Operating System(Android Oreo) So my Samsung Note 8 recently updated Spotify, and I noticed that the browse option on the bottom has completely vanished. I also cannot view any arti...

Newbie

Subscription Premium   Country  United States   Device (Samsung Galaxy Note 😎 Operating System (Android Oreo)   So my Samsung Note 8 recently updated Spotify, and...

subfader

Regular

10467 Views

12 replies

8 likes

  • 10467 Views
  • 12 replies
  • 8 likes

Spotify recognising my android phone as a tablet

This has been bugging me a lot, but the app has been detecting my phone as a tablet, I have a Huawei Nexus 6PIt annoys be because I travel to japan a lot and there is a limitation in japan where I only get 15 hours, I mostly listen songs on my phone ...

Newbie

This has been bugging me a lot, but the app has been detecting my phone as a tablet, I have a Huawei Nexus 6P It annoys be because I travel to japan a lot and there is a limitation in japan where I ...

Rareș

Casual Listener

1723 Views

1 replies

4 likes

  • 1723 Views
  • 1 replies
  • 4 likes

Superuser Contribution SORTING PLAYLISTS (not Songs)

How can i sorting my playlists. Not the song in the lists. I have a lot of playlists and like too sort them. PlanremiumCountrySPain/ GermanyDeviceSamsung Galaxy tablet / mobileOperating SystemAndroid My Question or IssueHow can i sorting my playlists...

Casual Listener

How can i sorting my playlists. Not the song in the lists. I have a lot of playlists and like too sort them.   Plan remium Country SPain/ Germany Device Samsung Galaxy tablet / mobile Op...

Alex

Spotify Legend

697 Views

3 replies

0 likes

  • 697 Views
  • 3 replies
  • 0 likes

Superuser Contribution Choppy playback

PlanPremiumCountry: USADeviceSamsung Galaxy S8Operating System(Oreo) My Question or Issue:Almost everytime I listen to music the playback becomes really choppy. Everything is playing smoothly then all of a sudden the song gets really choppy. Any help...

Casual Listener

  Plan Premium Country: USA Device Samsung Galaxy S8 Operating System (Oreo)   My Question or Issue: Almost everytime I listen to music the playback becomes really choppy. Everyth...

Alex

Spotify Legend

5382 Views

14 replies

5 likes

  • 5382 Views
  • 14 replies
  • 5 likes

Bluetooth Stop command not working

PlanPremiumCountrySwitzerlandDeviceGalaxy s8+ My Issue:I use a bluetooth audio system in my motorcylce helmet (Cardo FreeCom 1)and until yesterday i was able to stop music from playing by holding the play button on my device for a few seconds (an aud...

Casual Listener

Plan Premium Country Switzerland Device Galaxy s8+   My Issue: I use a bluetooth audio system in my motorcylce helmet (Cardo FreeCom 1) and until yesterday i was able to stop music from...

Sebb92

Casual Listener

1129 Views

2 replies

0 likes

  • 1129 Views
  • 2 replies
  • 0 likes

Spotify group session

PremiumUnited states DeviceSamsung s10+Operating SystemAndroid My Question or IssueI tried joining my friends spotify group session and it wasnt working. I realized that the option for me to join or create a session wasn't appearing. Can anybody expl...

Casual Listener

Premium United states   Device Samsung s10+ Operating System Android   My Question or Issue I tried joining my friends spotify group session and it wasnt working. I realized that t...

Billy-J

Spotify Star

1345 Views

3 replies

0 likes

  • 1345 Views
  • 3 replies
  • 0 likes

Solved!! Spotify App for Kindle Fire HD in UK

Sorry to possibly be repeating a question, but the silence on this subject is deafening wherever I try to discover a definitive answer ANYWHERE on the internet . . . Will the US Spotify App work on a Kindle Fire HD in UK and, if not, are there any pl...

Music Fan

Sorry to possibly be repeating a question, but the silence on this subject is deafening wherever I try to discover a definitive answer ANYWHERE on the internet . . . Will the US S...

Kshaky

Music Fan

23478 Views

12 replies

0 likes

  • 23478 Views
  • 12 replies
  • 0 likes

Spotify Sounds really bad

PlanPremiumCountryChileDeviceXiaomi Mi9Operating SystemAndroid 9 My Question or IssueMy Spotify used to sound really good but suddenly when hearing with inner speakers the sound (bass) started to sound extremely saturated like if the speakers where b...

Newbie

Plan Premium Country Chile Device Xiaomi Mi9 Operating System Android 9   My Question or Issue My Spotify used to sound really good but suddenly when hearing with inner speakers the ...

PR2020

Newbie

1505 Views

1 replies

1 likes

Sound Quality
Technical Error
  • 1505 Views
  • 1 replies
  • 1 likes

Playlist issues

A playlist owned by someone else that I follow has a couple of songs that are unaccessible when viewed on a laptop, when I view them on a phone they are not there at all but I can access the songs fine when I search up the artists themselves.

Casual Listener

A playlist owned by someone else that I follow has a couple of songs that are unaccessible when viewed on a laptop, when I view them on a phone they are not there at all but I can access the songs fi...

dinomight

Spotify Star

860 Views

5 replies

0 likes

  • 860 Views
  • 5 replies
  • 0 likes

My playlists are gone

PlanPremiumCountry DeviceXiaomi Mi 8 LiteOperating SystemAndroid 10 My Question or IssueI tried to recover my playlists 2 weeks ago but i couldn't . They were gone , i just have these in the attachment. Help me please

Casual Listener

Plan Premium Country   Device Xiaomi Mi 8 Lite Operating System Android 10   My Question or Issue I tried to recover my playlists 2 weeks ago but i couldn't . They were gone , i j...

ThisCommunitySucks

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Solved!! Weird issue with galaxy watch active & spotify app

PlanPremiumCountryUnited StatesDeviceGalaxy S10e and Galaxy Watch ActiveOperating SystemAndroid 10 My Question or IssueAt the end of the day when I go to play music from my spotify app, it shows one song playing (Album cover, title, artist) that matc...

Casual Listener

Plan Premium Country United States Device Galaxy S10e and Galaxy Watch Active Operating System Android 10   My Question or Issue At the end of the day when I go to play music from my s...

StreamingSnowyy

Casual Listener

1819 Views

2 replies

1 likes

  • 1819 Views
  • 2 replies
  • 1 likes

Easy way to find profiles?

PlanPremiumCountry DeviceS10Operating SystemAndroid Oreo My Question or IssueHow do I find my friends profiles that I follow without having to type it into the search every time? There doesn't seem to be a section in the library tab or anywhere that ...

Visitor

Plan Premium Country   Device S10 Operating System Android Oreo   My Question or Issue How do I find my friends profiles that I follow without having to type it into the sear...

ThisCommunitySucks

Community Legend

1480 Views

1 replies

0 likes

  • 1480 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Blank page and no access to settings when behind a firewall

Hi guys, Recently (after the last update, I think), whenever you have an internet connection but you can't reach the server, Spotify just shows a blank screen and you can't access your offline music or even the settings page, which is blank as well (...

Music Fan

Hi guys, Recently (after the last update, I think), whenever you have an internet connection but you can't reach the server, Spotify just shows a blank screen and you can't access your of...

Mihail

Spotify Legend

6296 Views

18 replies

1 likes

  • 6296 Views
  • 18 replies
  • 1 likes

Solved!!Superuser Contribution Your Music Offline? Android App

The idea of "Your Music" seems great, but I have one question I do not see a solution for: Can you add an album to "Your Music" and make it available offline without putting into a downloaded playlist? Same would go for songs and artist added to "You...

Regular

The idea of "Your Music" seems great, but I have one question I do not see a solution for:   Can you add an album to "Your Music" and make it available offline without putting into a downloa...

GrantS64

Casual Listener

9318 Views

16 replies

7 likes

Your Music
  • 9318 Views
  • 16 replies
  • 7 likes