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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PremiumUSA Google Pixel 4Android 10 Whenever I move my hand over my screen, without touching it, the song either skips forward or back, depending on which way I move. For example, if I'm holding something in my hand and move it to the right, over the...
Premium USA Google Pixel 4 Android 10 Whenever I move my hand over my screen, without touching it, the song either skips forward or back, depending on which way I move.&nb...
Casual Listener
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1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
713 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
311 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueI'm having ongoing problems with Spotify. When I am playing audio back from any other app (BBC Sounds, Soundcloud, Mixcloud, Browser) Spotify occasionally interr...
Plan Premium Country UK Device Samsung Galaxy S10+ Operating System Android My Question or Issue I'm having ongoing problems with Spotify. When I am playing audio back from any...
489 Views
0 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDeviceLG G4Operating SystemAndroidMy Question or IssueMy music is working as usual, but when I go to my library ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device LG G4 Operating System Android My Questi...
Casual Listener
18823 Views
8 replies
0 likes
PlanPremiumCountryUKDeviceHonor 9Operating SystemAndroid 9 Spotify artwork not being picked up / displlayed by 3rd party app / hardware I have a BMW nav VI sat nav on which you can link the device to your phone via BT to listen to your music/ playlis...
Plan Premium Country UK Device Honor 9 Operating System Android 9 Spotify artwork not being picked up / displlayed by 3rd party app / hardware I have a BMW nav VI sat nav o...
419 Views
0 replies
0 likes
Basic - detailsSpotify PremiumUKHonor 9Android 9PS4Xbox one Shuffle play - it's broken / useless/I have some large playlists 350+ songs (lot of roadtrips)so i hit shuffle play, and off it goes Then after about 20 songs it stops shuffling and repeats ...
Basic - details Spotify Premium UK Honor 9 Android 9 PS4 Xbox one Shuffle play - it's broken / useless/ I have some large playlists 350+ songs (lot of roadtrips) ...
Newbie
2494 Views
6 replies
3 likes
When I go to certain artists artist page, or home page it just loads for a very long time. Then when I´m able to enter the page, it won't play the songs and when it does I cant skip, pause or rewind the song(It says that its paused etc, but in realit...
When I go to certain artists artist page, or home page it just loads for a very long time. Then when I´m able to enter the page, it won't play the songs and when it does I cant skip, pause or rewind ...
301 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceSamsung ChromebookOperating SystemChrome OSMy Question or IssueIs there a way to change the playlist cover photo on a Chromebook? I've heard other people say you need to have a desktop computer to change the picture, but I ...
Plan Premium Country USA Device Samsung Chromebook Operating System Chrome OS My Question or Issue Is there a way to change the playlist cover photo on a Chromebook? I've heard other people ...
Music Fan
1672 Views
2 replies
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PlanPremiumCountryIndonesiaDeviceSamsung Note 9Operating SystemAndroid 10 My Question or IssueThere is no option for sharing to instagram.Really appriciate it if you can help to fix this.I already tried to clear data of the Spotify app and uninstall ...
Plan Premium Country Indonesia Device Samsung Note 9 Operating System Android 10 My Question or Issue There is no option for sharing to instagram. Really appriciate it if you can he...
325 Views
0 replies
0 likes
Help me!!!!PlanPremiumCountryCanadaDevice(Samsung Galaxy s9)Operating System(Windows 10,) My Question or IssueHello, I'm having a problem with my local files no longer downloading. They all of a sudden just disappeared from my mobile library and appe...
Help me!!!! Plan Premium Country Canada Device (Samsung Galaxy s9) Operating System (Windows 10,) My Question or Issue Hello, I'm having a problem with my local files no longer down...
Moderator
535 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince last night, I can't play my podcasts. They don't even show up. My music works just fine...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since l...
Spotify Legend
1050 Views
4 replies
0 likes
PlanPremiumCountryPhilippinesDeviceHuawei YII6Operating System(Android Oreo My Question or IssuePodcasts won't play but it worked fine two days ago. Keep getting "Something went wrong" error message when I try to open any podcast. Music works fine. R...
Plan Premium Country Philippines Device Huawei YII6 Operating System (Android Oreo My Question or Issue Podcasts won't play but it worked fine two days ago. Keep getting "Somet...
Newbie
6007 Views
10 replies
3 likes
PlanPremiumCountryUSADevice Samsung Galaxy 10Operating System Android Oreo My Question or Issue Even time I press the play radio option on the genre pages nothing happens no music will play and its that way on even page
Plan Premium Country USA Device Samsung Galaxy 10 Operating System Android Oreo My Question or Issue Even time I press the play radio option on the genre pages...
Spotify Star
513 Views
1 replies
0 likes
I've spent wasted months with Spotify even with upper level support to figure this out but frankly they're extremely incompetent.Used to be: "Okay Google, play my music" and it would play your default Spotify playlist (My Liked Songs it's called now)...
I've spent wasted months with Spotify even with upper level support to figure this out but frankly they're extremely incompetent. Used to be: "Okay Google, play my music" and it would play your...
2913 Views
0 replies
4 likes
SubscriptionPremiumCountryUSADeviceSamsung Galaxy J7 sky pro My Question or IssueWhenever I try to click on a podcast, it says "an error occurred". Whenever I try to do anything in the podcast tab, it says "something went wrong" It was working on my ...
Subscription Premium Country USA Device Samsung Galaxy J7 sky pro My Question or Issue Whenever I try to click on a podcast, it says "an error occurred". Whenever I try to do a...
Visitor
6241 Views
13 replies
3 likes
PlanPremiumCountryPolandDeviceOnePlus 3tOperating SystemAndroid 9 My Question or IssueMy queue (usually over a hundred songs which I add manually) notoriously disappears and never comes back. I have never asked for help before as I could not figure o...
Plan Premium Country Poland Device OnePlus 3t Operating System Android 9 My Question or Issue My queue (usually over a hundred songs which I add manually) notoriously disappears and ...
525 Views
0 replies
0 likes
PlanPremiumCountryPhilippines DeviceSamsung Galaxy S5, Nokia C1Operating SystemAndroid My Question or Issuewhenever i choose an unshuffled song to play, the next song plays the first song on my library and it frustrates me because i need to select ag...
Plan Premium Country Philippines Device Samsung Galaxy S5, Nokia C1 Operating System Android My Question or Issue whenever i choose an unshuffled song to play, the next song ...
Spotify Legend
432 Views
1 replies
1 likes
When a song is linked through facebook or instagram via a story post, the song won't play at all. Sometimes it may take you to the song's album or single page, sometimes it just crashes. PlanPremiumCountryAustraliaDeviceGalaxy S8+Operating SystemAndr...
When a song is linked through facebook or instagram via a story post, the song won't play at all. Sometimes it may take you to the song's album or single page, sometimes it just crashes. &nb...
426 Views
0 replies
0 likes
PlanFree/PremiumCountrySpainDeviceAny Android deviceOperating SystemAndroid 9 My Question or IssueIn the player screen, in a song with more than one artist, when you click in the artist name, it always navigates to the artist detail of the first arti...
Plan Free/Premium Country Spain Device Any Android device Operating System Android 9 My Question or Issue In the player screen, in a song with more than one artist, when you click in...
379 Views
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