Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
38762 Views
65 replies
25 likes

38762 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
875751 Views
11 replies
51 likes
Android
Guide
Troubleshooting

875751 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2 weeks ago
shahn321
Casual Listener
25959 Views
4 replies
0 likes

25959 Views
4 replies
0 likes

Superuser Contribution See more button is unresponsive so I cannot see individual songs in an album

Spoiler (Highlight to read) PlanFreeCountryUnited StatesDeviceMotorola G5+Operating SystemAndriod 8.1.0 My Question or IssueI have been trying to contact someone or make a post about a problem for 2 weeks but nobody has helped me. Spotify's poor cust...

ineedhelp11
Regular
Plan Free Country United States Device Motorola G5+ Operating System Andriod 8.1.0 My Question or Issue I have been trying to contact someone or make a post about a problem f...
2020-05-29 7:52:18 PM
2020-05-31 11:36:49 AM
Elena
Moderator
1686 Views
1 replies
3 likes
Samsung

1686 Views
1 replies
3 likes

Superuser Contribution No Sound in Android TV

PlanPremiumCountry DeviceMi TV Operating SystemAndroid 9 hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playing more and not being able to control properly. uninstall TV Reboot and back on TV s...

jwinkler1967
Casual Listener
Plan Premium Country Device Mi TV Operating System Android 9 hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playi...
2020-05-31 7:19:45 AM
2020-05-31 10:40:39 AM
Elena
Moderator
685 Views
1 replies
0 likes
No Sound on Android TV

685 Views
1 replies
0 likes

Fire HD 8 for Kids - Spotify music randomly stops playing

I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button. *Power saving mode has been turned off already, and all of t...

rheggy_uy
Casual Listener
I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button. ...
2020-04-17 4:47:17 PM
2020-05-31 7:11:56 AM
rheggy_uy
Casual Listener
1883 Views
4 replies
1 likes
Android
Fire hd 8
Spotify music
spotify stops playing
Troubleshooting

1883 Views
4 replies
1 likes

Solved!! Fire tv

All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.

Fmslouie
Regular
All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.
2020-05-30 3:25:26 PM
2020-05-31 6:23:37 AM
Billy-J
Spotify Star
1080 Views
10 replies
1 likes

1080 Views
10 replies
1 likes

Superuser Contribution What is the wake word for the voice control feature?

What is the wake word for voice control? The legal notice mentions a wake word, but I can't find any information about it. It would seem silly to implement a voice control feature that requires a long press on the screen to activate. I am hoping to s...

binksma
Newbie
What is the wake word for voice control? The legal notice mentions a wake word, but I can't find any information about it. It would seem silly to implement a voice control feature that requires a lon...
2018-11-10 4:44:36 PM
2020-05-31 4:43:10 AM
Galarkin-us
Visitor
3317 Views
4 replies
5 likes

3317 Views
4 replies
5 likes

Nvidia Shield Spotify App - Hanging

Hi Guys, Having a peculiar issue with the spotify android app on my nvidia shield Brief description of the issue: Spotify app seemingly "hanging" when accessing the network Steps to reproduce the issue:Stream Music (Any Playlist)After playing a seemi...

Assailant
Casual Listener
Hi Guys, Having a peculiar issue with the spotify android app on my nvidia shield Brief description of the issue: Spotify app seemingly "hanging" when accessing the network &nbsp...
2017-01-06 4:39:20 PM
2020-05-30 8:17:27 PM
EricBuist
Regular
2181 Views
2 replies
0 likes
Android TV
hanging
Spotify

2181 Views
2 replies
0 likes

Superuser Contribution Bluetooth car controls stopped working [Kenwood]

PlanPremiumCountryDenmarkDeviceOnePlus 6TOperating SystemAndroid 9.0.0 My Question or IssueAfter the recent updates i have issues skipping songs, play/pause ect. using my cars headunit, which is a Kenwood DDX4017BT.Sometimes after closing and opening...

Nemaides
Casual Listener
Plan Premium Country Denmark Device OnePlus 6T Operating System Android 9.0.0 My Question or Issue After the recent updates i have issues skipping songs, play/pause ect. using my car...
2019-05-09 8:37:42 AM
2020-05-30 7:30:52 PM
anttosuhonen
Visitor
7854 Views
10 replies
3 likes

7854 Views
10 replies
3 likes

How be a betatester?

This is my ask, how i can be a betatester?

jfdezwow
Regular
This is my ask, how i can be a betatester?
2017-12-14 9:37:37 PM
2020-05-30 7:26:46 PM
LatentTwist
Music Fan
369 Views
1 replies
0 likes

369 Views
1 replies
0 likes

Spotify auto-starting when i close a call

Spotify app is close in my phone. I make a call with my bluetooth headphones.When the call ends automatically start spotify and playing music!!I have to stop the music.. and close spotify always.Someone have the same problem and any resolution to sol...

Beralios77
Visitor
Spotify app is close in my phone. I make a call with my bluetooth headphones. When the call ends automatically start spotify and playing music!! I have to stop the music.. and close spotify al...
2020-05-30 2:41:33 PM
471 Views
0 replies
0 likes
auto
bluetooth
start

471 Views
0 replies
0 likes

[Android][Other] Spotify freezes Sony android tv

Hi there,I've a Sony Bravia X8500F and I use Spotify constantly for hours every day.The issue is that, every day, after few hours of listening, Spotify starts to freeze and then freezes the whole TV, remote doesn't work anymore, I can only unplug the...

xeo_it
Casual Listener
Hi there, I've a Sony Bravia X8500F and I use Spotify constantly for hours every day. The issue is that, every day, after few hours of listening, Spotify starts to freeze and then freezes the whole...
2019-08-08 5:23:55 AM
2020-05-30 2:17:51 PM
ebsc
Newbie
2901 Views
7 replies
17 likes
Android
Other

2901 Views
7 replies
17 likes

No sound on Nvidia Shield since 1.29.0

Hello,Since the Android TV version Nvidia Shield impossible to play a spotify sound.Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield1.29.01.30.01.31.0Require to remain in version 1.20.0 Premium Device...

GSLAWI
Visitor
Hello, Since the Android TV version Nvidia Shield impossible to play a spotify sound. Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield 1.29.0 1.3...
2020-05-30 1:15:25 PM
816 Views
0 replies
0 likes
Android TV

816 Views
0 replies
0 likes

Lyrics

PlanPremiumCountryMéxicoDeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHow can I show lyrics (in supported songs of course) on my phone?I have a family plan, my sister has the lyrics showing in her phone, the Spotify app in m...

monigote9
Casual Listener
Plan Premium Country México Device Samsung Galaxy S10+ Operating System Android 10 My Question or Issue How can I show lyrics (in supported songs of course) on my phone? I have a fa...
2020-04-04 4:15:49 PM
2020-05-30 9:43:59 AM
mrgm2891
Visitor
1191 Views
2 replies
0 likes

1191 Views
2 replies
0 likes

I can't see all of my songs on the "add to playlist" button

PlanPremiumCountryBrasilDeviceSamsung Galaxy J6Operating SystemAndroid 10 My Question or IssueWhen i'm adding songs in a playlist via the "add songs" button I get to my songs, but when I get to the end of the list, the arrow doesn’t appear to continu...

lutcho_o
Newbie
Plan Premium Country Brasil Device Samsung Galaxy J6 Operating System Android 10 My Question or Issue When i'm adding songs in a playlist via the "add songs" button I get to my songs...
2020-05-30 2:52:47 AM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Solved!!Superuser Contribution (Galaxy s9) music stops

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android.) My Question or IssueI've had spotify for a few years and never had a problem until I bought the S9. It stops playing after a few songs, sometimes in the middle of a song. I've s...

Chelseads214
Newbie
Plan Premium Country USA Device (Samsung Galaxy 9) Operating System (Android.) My Question or Issue I've had spotify for a few years and never had a problem until I bought th...
2019-07-11 8:45:37 PM
2020-05-29 8:51:50 PM
mogrant
Visitor
20931 Views
14 replies
3 likes

20931 Views
14 replies
3 likes

Spotify music Offline stops after a few minutes on Samsung Galaxy phone

PlanPremium Country DeviceSamsung Galaxy A10Operating SystemAndroid 10 My Question or IssueHi all,My SAMSUNG GALAXY A10 stops playing music on Offline Mode after a fewminutes.Searching through the help forum this issue hasn't really helped- I've been...

emem2
Newbie
Plan Premium Country Device Samsung Galaxy A10 Operating System Android 10 My Question or Issue Hi all, My SAMSUNG GALAXY A10 stops playing music on Offline...
2020-05-29 4:31:20 PM
2020-05-29 7:15:37 PM
javiseh
Newbie
571 Views
1 replies
0 likes
Samsung music stops

571 Views
1 replies
0 likes

Solved!! Chromecast broken?

Getting "Can't play this right now" against both Chromcast devices I have from within Spotify. Other apps work fine with Chromecast. Any ideas? I'm using the release version of Spotify.

user-removed
Visitor
Getting "Can't play this right now" against both Chromcast devices I have from within Spotify. Other apps work fine with Chromecast. Any ideas? I'm using the release version of Spotify.
2016-06-19 12:57:19 PM
2020-05-29 1:29:22 PM
naguz
Regular
12540 Views
13 replies
1 likes

12540 Views
13 replies
1 likes

Local Files Won't Play On Android

PlanPremiumCountryUSA DeviceAndroid LG Operating SystemWindows My Question or IssueHi! I've been using Spotify on my phone for years, and I have Premium. Until now, local files that I put on my computer transferred over to my phone just fine after co...

GoodnightSleep
Visitor
Plan Premium Country USA Device Android LG Operating System Windows My Question or Issue Hi! I've been using Spotify on my phone for years, and I have Premium. Until no...
2020-05-29 9:38:52 AM
288 Views
0 replies
0 likes
Local files not downloading
Mac
PC
Phone app

288 Views
0 replies
0 likes

Superuser Contribution Is there a way to get an older version of the spotify app on android?

Its been 6 months since they updated their app and It's still pretty much a big screw you to the free users removing functions so they could put in premium which is a shame. And they're not doing anything to fix it. So if theres a way to find an olde...

lumster49
Roadie
Its been 6 months since they updated their app and It's still pretty much a big screw you to the free users removing functions so they could put in premium which is a shame. And they're...
2018-09-17 1:01:39 AM
2020-05-28 9:23:05 PM
LatentTwist
Music Fan
1652 Views
4 replies
0 likes

1652 Views
4 replies
0 likes

Playback skipping on pixel4

PlanPremium duoCountryCanadaDeviceGoogle pixel 4Operating SystemAndroid 10 My Question or IssueI signed up for premium duo yesterday and sent an invite to my girlfriend. When she is trying to listen to songs, the playback is skipping and pausing and ...

KeonWalsh
Visitor
Plan Premium duo Country Canada Device Google pixel 4 Operating System Android 10 My Question or Issue I signed up for premium duo yesterday and sent an invite to my girlfriend. When...
2020-05-28 6:17:11 PM
189 Views
0 replies
0 likes

189 Views
0 replies
0 likes

Superuser Contribution Music Randomly Pausing on Android

Like i said in title, Spotify randomly pauses the song and keep playing after 1-2 seconds. I tried to turn off the battery optimization, restarting phone, clean install of Spotify, even factory reset. But none of them didn't help. What can I do? *i c...

user-removed
Visitor
Like i said in title, Spotify randomly pauses the song and keep playing after 1-2 seconds. I tried to turn off the battery optimization, restarting phone, clean install of Spotify, even factory reset...
2020-05-17 1:00:42 PM
2020-05-28 4:28:30 PM
Rvo20
Casual Listener
441 Views
2 replies
0 likes

441 Views
2 replies
0 likes

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