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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203630 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203630 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548854 Views

78 replies

3 likes

  • 548854 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456333 Views

571 replies

38 likes

Account
Free
  • 456333 Views
  • 571 replies
  • 38 likes

Liked Songs Album Empty and Cant Like/Dislike Songs

PlanPremiumCountryIreland DeviceSamsung Galaxy A20E My Question or IssueI got a new phone and switched from my old Samsung Galaxy J3 to a Samsung Galaxy A20E and since then, when I click on my 'Liked Songs' album either the app shuts down or its empt...

Visitor

Plan Premium Country Ireland   Device Samsung Galaxy A20E   My Question or Issue I got a new phone and switched from my old Samsung Galaxy J3 to a Samsung Galaxy A20E and since the...

Subhadeep

Music Fan

756 Views

3 replies

0 likes

Liked Songs Playlist
  • 756 Views
  • 3 replies
  • 0 likes

Low sample rate playback when Samsung Tab A is connected via headphone jack

PlanPremiumCountryCanadaDeviceSamsung Galaxy Tab A (2019)Operating SystemAndroid 10My Question or IssueMy issue is that when audio using the Spotify app and using the headphone socket to output via either to a set of headphones or PC speaker the audi...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy Tab A (2019) Operating System Android 10 My Question or Issue My issue is that when audio using the Spotify app and using the headphone sock...

claudelam911

Casual Listener

2401 Views

7 replies

0 likes

Android 10
playback
Samsung G2
  • 2401 Views
  • 7 replies
  • 0 likes

"An error has occurred" for all podcasts (not music)

PlanPremiumCountryUSADevice(LG G6+)Operating System(Android 8.0.0) My Question or IssueCan not play podcasts on mobile device. When I try to open a podcast page to see the episodes, i get the message "An error has occurred". I have uninstalled, delet...

Casual Listener

Plan Premium Country USA Device (LG G6+) Operating System (Android 8.0.0)   My Question or Issue Can not play podcasts on mobile device.  When I try to open a podcast page to...

mharrisonbaker2

Casual Listener

544 Views

1 replies

1 likes

  • 544 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify crash when I click the three white dots

PlanPremiumCountryCanadaDeviceumidigi a5 proOperating SystemAndroid 9 My Question or IssueWell, since about 2months now I can't click the 3 whites dots button without the app restarting or crashing. It doesn't matter on which menu or songs I listen, ...

Regular

  Plan Premium Country Canada Device umidigi a5 pro Operating System Android 9   My Question or Issue Well, since about 2months now I can't click the 3 whites dots button without...

Alex

Spotify Legend

2696 Views

6 replies

1 likes

  • 2696 Views
  • 6 replies
  • 1 likes

song playback bug

PlanPremiumCountryAustralia DeviceLenovo tab m7Operating SystemAndroid 9 Pie My Question or Issue So i bought a brand new cheap Lenovo Tab m7 to install into a car dash as a replacement head-unit, I've installed spotify as of today but have this bug ...

Casual Listener

Plan Premium Country Australia   Device Lenovo tab m7 Operating System Android 9 Pie   My Question or Issue   So i bought a brand new cheap Lenovo Tab m7  to insta...

Mavancholy

Casual Listener

1465 Views

3 replies

0 likes

Glitch
no audio
Playback Error
Playback issue
Song Bugged
  • 1465 Views
  • 3 replies
  • 0 likes

Podcast menu only shows couldn't load error (works fine on other accounts on same phone)

Free and/or PremiumCanada Honor8xAndroid 10 My podcasts dont work on my account. I get the " couldn't load, try again" error. Does this only on one account. My alternative account works fine. It shows all the podcasts. I cant reproduce the same issue...

Visitor

  Free and/or Premium Canada   Honor8x Android 10   My podcasts dont work on my account. I get the " couldn't load, try again" error. Does this only on one account. My alternati...

Subhadeep

Music Fan

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

CouldNotFindSpotifyApp error on Google Pixel 3

PlanPremium CountryUnited Kingdom DeviceGoogle Pixel 3, Google Pixel 3 AVD (API 30) Operating SystemAndroid 10 My Question or IssueI'm trying to build an app which integrates the Spotify App Remote SDK. However, when I try to connect to Spotify using...

Casual Listener

Plan Premium   Country United Kingdom   Device Google Pixel 3, Google Pixel 3 AVD (API 30)   Operating System Android 10   My Question or Issue I'm trying to build an...

FrenchieSmalls

Casual Listener

1224 Views

1 replies

0 likes

App Development
app remote
SDK
Spotify Integration
  • 1224 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Browse Option Is Missing

SubscriptionPremium Country United States Device(Samsung Galaxy Note Operating System(Android Oreo) So my Samsung Note 8 recently updated Spotify, and I noticed that the browse option on the bottom has completely vanished. I also cannot view any arti...

Newbie

Subscription Premium   Country  United States   Device (Samsung Galaxy Note 😎 Operating System (Android Oreo)   So my Samsung Note 8 recently updated Spotify, and...

subfader

Regular

10652 Views

12 replies

8 likes

  • 10652 Views
  • 12 replies
  • 8 likes

Spotify recognising my android phone as a tablet

This has been bugging me a lot, but the app has been detecting my phone as a tablet, I have a Huawei Nexus 6PIt annoys be because I travel to japan a lot and there is a limitation in japan where I only get 15 hours, I mostly listen songs on my phone ...

Newbie

This has been bugging me a lot, but the app has been detecting my phone as a tablet, I have a Huawei Nexus 6P It annoys be because I travel to japan a lot and there is a limitation in japan where I ...

Rareș

Casual Listener

1744 Views

1 replies

4 likes

  • 1744 Views
  • 1 replies
  • 4 likes

Superuser Contribution SORTING PLAYLISTS (not Songs)

How can i sorting my playlists. Not the song in the lists. I have a lot of playlists and like too sort them. PlanremiumCountrySPain/ GermanyDeviceSamsung Galaxy tablet / mobileOperating SystemAndroid My Question or IssueHow can i sorting my playlists...

Casual Listener

How can i sorting my playlists. Not the song in the lists. I have a lot of playlists and like too sort them.   Plan remium Country SPain/ Germany Device Samsung Galaxy tablet / mobile Op...

Alex

Spotify Legend

728 Views

3 replies

0 likes

  • 728 Views
  • 3 replies
  • 0 likes

Superuser Contribution Choppy playback

PlanPremiumCountry: USADeviceSamsung Galaxy S8Operating System(Oreo) My Question or Issue:Almost everytime I listen to music the playback becomes really choppy. Everything is playing smoothly then all of a sudden the song gets really choppy. Any help...

Casual Listener

  Plan Premium Country: USA Device Samsung Galaxy S8 Operating System (Oreo)   My Question or Issue: Almost everytime I listen to music the playback becomes really choppy. Everyth...

Alex

Spotify Legend

5605 Views

14 replies

5 likes

  • 5605 Views
  • 14 replies
  • 5 likes

Bluetooth Stop command not working

PlanPremiumCountrySwitzerlandDeviceGalaxy s8+ My Issue:I use a bluetooth audio system in my motorcylce helmet (Cardo FreeCom 1)and until yesterday i was able to stop music from playing by holding the play button on my device for a few seconds (an aud...

Casual Listener

Plan Premium Country Switzerland Device Galaxy s8+   My Issue: I use a bluetooth audio system in my motorcylce helmet (Cardo FreeCom 1) and until yesterday i was able to stop music from...

Sebb92

Casual Listener

1161 Views

2 replies

0 likes

  • 1161 Views
  • 2 replies
  • 0 likes

Spotify group session

PremiumUnited states DeviceSamsung s10+Operating SystemAndroid My Question or IssueI tried joining my friends spotify group session and it wasnt working. I realized that the option for me to join or create a session wasn't appearing. Can anybody expl...

Casual Listener

Premium United states   Device Samsung s10+ Operating System Android   My Question or Issue I tried joining my friends spotify group session and it wasnt working. I realized that t...

Billy-J

Spotify Star

1389 Views

3 replies

0 likes

  • 1389 Views
  • 3 replies
  • 0 likes

Solved!! Spotify App for Kindle Fire HD in UK

Sorry to possibly be repeating a question, but the silence on this subject is deafening wherever I try to discover a definitive answer ANYWHERE on the internet . . . Will the US Spotify App work on a Kindle Fire HD in UK and, if not, are there any pl...

Music Fan

Sorry to possibly be repeating a question, but the silence on this subject is deafening wherever I try to discover a definitive answer ANYWHERE on the internet . . . Will the US S...

Kshaky

Music Fan

23647 Views

12 replies

0 likes

  • 23647 Views
  • 12 replies
  • 0 likes

Spotify Sounds really bad

PlanPremiumCountryChileDeviceXiaomi Mi9Operating SystemAndroid 9 My Question or IssueMy Spotify used to sound really good but suddenly when hearing with inner speakers the sound (bass) started to sound extremely saturated like if the speakers where b...

Newbie

Plan Premium Country Chile Device Xiaomi Mi9 Operating System Android 9   My Question or Issue My Spotify used to sound really good but suddenly when hearing with inner speakers the ...

PR2020

Newbie

1534 Views

1 replies

1 likes

Sound Quality
Technical Error
  • 1534 Views
  • 1 replies
  • 1 likes

Playlist issues

A playlist owned by someone else that I follow has a couple of songs that are unaccessible when viewed on a laptop, when I view them on a phone they are not there at all but I can access the songs fine when I search up the artists themselves.

Casual Listener

A playlist owned by someone else that I follow has a couple of songs that are unaccessible when viewed on a laptop, when I view them on a phone they are not there at all but I can access the songs fi...

dinomight

Spotify Star

936 Views

5 replies

0 likes

  • 936 Views
  • 5 replies
  • 0 likes

My playlists are gone

PlanPremiumCountry DeviceXiaomi Mi 8 LiteOperating SystemAndroid 10 My Question or IssueI tried to recover my playlists 2 weeks ago but i couldn't . They were gone , i just have these in the attachment. Help me please

Casual Listener

Plan Premium Country   Device Xiaomi Mi 8 Lite Operating System Android 10   My Question or Issue I tried to recover my playlists 2 weeks ago but i couldn't . They were gone , i j...

ThisCommunitySucks

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Solved!! Weird issue with galaxy watch active & spotify app

PlanPremiumCountryUnited StatesDeviceGalaxy S10e and Galaxy Watch ActiveOperating SystemAndroid 10 My Question or IssueAt the end of the day when I go to play music from my spotify app, it shows one song playing (Album cover, title, artist) that matc...

Casual Listener

Plan Premium Country United States Device Galaxy S10e and Galaxy Watch Active Operating System Android 10   My Question or Issue At the end of the day when I go to play music from my s...

StreamingSnowyy

Casual Listener

1855 Views

2 replies

1 likes

  • 1855 Views
  • 2 replies
  • 1 likes

Easy way to find profiles?

PlanPremiumCountry DeviceS10Operating SystemAndroid Oreo My Question or IssueHow do I find my friends profiles that I follow without having to type it into the search every time? There doesn't seem to be a section in the library tab or anywhere that ...

Visitor

Plan Premium Country   Device S10 Operating System Android Oreo   My Question or Issue How do I find my friends profiles that I follow without having to type it into the sear...

ThisCommunitySucks

Community Legend

1528 Views

1 replies

0 likes

  • 1528 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Blank page and no access to settings when behind a firewall

Hi guys, Recently (after the last update, I think), whenever you have an internet connection but you can't reach the server, Spotify just shows a blank screen and you can't access your offline music or even the settings page, which is blank as well (...

Music Fan

Hi guys, Recently (after the last update, I think), whenever you have an internet connection but you can't reach the server, Spotify just shows a blank screen and you can't access your of...

Mihail

Spotify Legend

6559 Views

18 replies

1 likes

  • 6559 Views
  • 18 replies
  • 1 likes