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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107390 Views

26 replies

3 likes

  • 107390 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217331 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217331 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571442 Views

79 replies

3 likes

  • 571442 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470755 Views

577 replies

40 likes

Account
Free
  • 470755 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify pauses during a specific song

PlanFreeCountryUnited StatesDeviceSamsung Galaxy a10eOperating SystemAndroidMy Question or IssueSpotify keeps pausing or crashing altogether when a song is played. Specifically, 2:05 of the song Trespass by Monsta X. It's been doing this for about th...

Casual Listener

Plan Free Country United States Device Samsung Galaxy a10e Operating System Android My Question or Issue Spotify keeps pausing or crashing altogether when a song is played. Specifically, 2:0...

Ivan

Spotify Legend

522 Views

1 replies

1 likes

  • 522 Views
  • 1 replies
  • 1 likes

Superuser Contribution Searching and playing song repeats same song

PlanPremiumCountryUK DevicePixel 2Operating SystemAndroid Oreo My Question or IssueIf I search for an artist and play a song, the same song will play on repeat over and over. If I turn repeat off, it will play that one song and that is it. In the pas...

Newbie

Plan Premium Country UK  Device Pixel 2 Operating System Android Oreo    My Question or Issue If I search for an artist and play a song, the same song will play on repeat ove...

Ver

Spotify Legend

2571 Views

2 replies

0 likes

  • 2571 Views
  • 2 replies
  • 0 likes

Where have the daily mixes gone?

PlanPremiumCountryNlDevice(Samsung Galaxy note 10plus)Operating System(Android Oreo) My Question or IssueI can't find my daily mixes any more, they are not under "unique for you"

Roadie

Plan Premium Country Nl Device (Samsung Galaxy note 10plus) Operating System (Android Oreo)   My Question or Issue I can't find my daily mixes any more, they are not under "unique...

AdamDamon

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Can't hear Spotify on Nest Mini at 40% volume

PlanFree/PremiumCountry DeviceGoogle Home Nest MiniOperating SystemGoogle Nest My Question or IssueAt 40% volume on Nest Mini, I almost can't hear that music is playing with Spotify. If I increase the volume from 60 to 70%, sound is better but Google...

Newbie

Plan Free/Premium Country   Device Google Home Nest Mini Operating System Google Nest   My Question or Issue At 40% volume on Nest Mini, I almost can't hear that music is playing ...

401 Views

0 replies

1 likes

  • 401 Views
  • 0 replies
  • 1 likes

App does not wait for SD Card scanning, starts to download to internal storage immediately

PlanPremium (Family) CountryGermany DeviceAll Android devices with SD card slots and support for expanded storage formatting. (In my specific case, an Amazon Kindle Fire HD 8 2018) Operating SystemAndroid 9 (probably also present on Android 7, 8, 10 ...

Newbie

Plan Premium (Family)   Country Germany   Device All Android devices with SD card slots and support for expanded storage formatting. (In my specific case, an Amazon Kindle Fire HD 8 ...

472 Views

0 replies

1 likes

bug
downloads
  • 472 Views
  • 0 replies
  • 1 likes

Continues Syncing Issues

PlanPremiumCountryUKDevice(Computer Also)Samsung S20+, Samsung Galaxy S7 Edge, Samsung Galaxy S8, Samsung Galaxy S10.Operating System(Windows 10) Android 10, Oreo 8, Pie 9, Android 10 My Question or IssueI have seen many treads on this topic and the ...

Visitor

Plan Premium Country UK Device (Computer Also)Samsung S20+, Samsung Galaxy S7 Edge, Samsung Galaxy S8, Samsung Galaxy S10. Operating System (Windows 10) Android 10, Oreo 8, Pie 9, Android 10 ...

evanfig

Visitor

909 Views

1 replies

1 likes

Issues
local files
local files not syncing
songs not syncing
Sync issue
sync local files
Sync to Phone
sync to web client
  • 909 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution I don't want to shuffle play on my phone

I upgraded spotify to premium, but my playlists still shuffle. I don't want them to shuffle. How do I make it so I can just listen to my music in the order I have my playlists?? I'm using a samsung galaxy 4.

Casual Listener

I upgraded spotify to premium, but my playlists still shuffle. I don't want them to shuffle. How do I make it so I can just listen to my music in the order I have my playlists??   I'm using a ...

patrickbucher

Casual Listener

10754 Views

6 replies

1 likes

  • 10754 Views
  • 6 replies
  • 1 likes

Superuser Contribution BMW iDrive integration not working 90% of the time

PlanFree/PremiumCountryUkDeviceOne plus 6tOperating SystemAndroid 10 My Question or IssueWhy is the Spotify integration with BMW iDrive so unreliable and broken and does not work 90% of the time. Is this feature supposed to be working or is a known i...

Casual Listener

  Plan Free/Premium Country Uk Device One plus 6t Operating System Android 10   My Question or Issue Why is the Spotify integration with BMW iDrive so unreliable and broken and d...

Alex

Spotify Legend

1222 Views

3 replies

0 likes

  • 1222 Views
  • 3 replies
  • 0 likes

Playing Downloaded Playlists in Car Head Unit

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify (Premium) on my desktop PC running Windows 10 and in my car's head unit that has Andr...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

572 Views

0 replies

0 likes

  • 572 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem listening to Songs 100+ on Jussi Adler-Olsen"Schändung"

Hi, Since yesterday I'm not able to listen to the Songs 100 and more from the album "Schändung" by Jussi Adler-Olsen. Songs 1-99 work great, but all others don't. Please fix this Bug, I'd like to hear the rest of this book

Visitor

Hi,  Since yesterday I'm not able to listen to the Songs 100 and more from the album "Schändung" by Jussi Adler-Olsen.   Songs 1-99 work great, but all others don't. Please fix this Bug,...

Xenia

Spotify Legend

1107 Views

5 replies

1 likes

  • 1107 Views
  • 5 replies
  • 1 likes

Superuser Contribution Galaxy S9 Just Crashes After Update

Updated to latest Galaxy S9 software QP1A.190711.020.G960FXXU7DTAA with One UI 2.0 and it crashes when I start the app. Spotify version 8.5.44.941. Have tried turned off battery optimization, turned on all permissions, cleared cache and data, reinsta...

Casual Listener

Updated to latest Galaxy S9 software QP1A.190711.020.G960FXXU7DTAA with One UI 2.0 and it crashes when I start the app. Spotify version 8.5.44.941. Have tried turned off battery optimization, tu...

Ver

Spotify Legend

1798 Views

6 replies

3 likes

  • 1798 Views
  • 6 replies
  • 3 likes

Superuser Contribution Spotify Mobile App keeps crashing - Xiaomi Redmi S2

PlanPremiumDeviceXiaomi Redmi S2Operating SystemAndroid Oreo My Question or IssueMy Spotify app keep crashing. It plays for a bit and then consequently crashes after a while. I have already uninstalled and reinstalled the app and checked it has got a...

Casual Listener

Plan Premium Device Xiaomi Redmi S2 Operating System Android Oreo   My Question or Issue My Spotify app keep crashing. It plays for a bit and then consequently crashes after a while...

Ver

Spotify Legend

3207 Views

4 replies

0 likes

Android
mobile app
mobile app crashes
xiaomi redmi s2
  • 3207 Views
  • 4 replies
  • 0 likes

Spotify stops playing after end of song when connected to bluetooth

Hello, i have a premium account in germany and a Samsung phone with android, it works well, till i connect to a bluetooth device. Then the Songs always stops at the end. Why? I can start any song manually, but it stops. I connected to a various group...

Newbie

Hello, i have a premium account in germany and a Samsung phone with android, it works well, till i connect to a bluetooth device. Then the Songs always stops at the end. Why? I can start any song man...

alancaster00

Regular

1011 Views

2 replies

1 likes

  • 1011 Views
  • 2 replies
  • 1 likes

Samsung Galaxy Tab A Doesn't Play in Background

Plan PremiumCountry USA Device: Samsung Galaxy Tab A SM-T510Operating System: Android My Question or IssueSpotify app only plays for a few minutes, then stops playing when the device is left idle, or I am multitasking . I am occasionally prompted to ...

Music Fan

Plan Premium Country USA   Device: Samsung  Galaxy Tab A SM-T510 Operating System: Android   My Question or Issue Spotify app only plays for a few minutes, then stops playin...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Superuser Contribution Move offline playlist to SD-card doesnt work

Hello, when im looking into my local storage of my mobile it says spotify takes 6GB. When i look into Spotify it says the 6GB are located on the SD-card...My problem is that my local storage 16GB is full and spotify takes most of the space. I already...

Casual Listener

Hello,   when im looking into my local storage of my mobile it says spotify takes 6GB. When i look into Spotify it says the 6GB are located on the SD-card... My problem is that my local stora...

Ver

Spotify Legend

899 Views

3 replies

1 likes

  • 899 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify stops responding after search

PlanPremiumCountrySwitzerlandDeviceRedmi Note 8 ProOperating SystemAndroid MIUI Global 12.0.2 Stabil My Question or IssueFor example, when I do a search for "Die drei !!!". I can still go to the channel page, but I can't play anything there.The album...

Visitor

Plan Premium Country Switzerland Device Redmi Note 8 Pro Operating System Android MIUI Global 12.0.2 Stabil   My Question or Issue For example, when I do a search for "Die drei !!!". I...

Ivan

Spotify Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution After I enter my password there is some technical issue my network is working but I can't log in on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivan

Spotify Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Android Redesign

PlanPremiumCountry: United States Device: Samsung Galaxy S9+ Operating System: Android My Question or IssueI noticed on the Google Playstore, Spotify has the newer updated interface iOS got 6 months ago, but I dont have it. Has it not rolled out yet,...

Newbie

Plan Premium Country: United States     Device: Samsung Galaxy S9+   Operating System: Android    My Question or Issue I noticed on the Google Playstore, Spotify ha...

Billy-J

Spotify Star

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Can't log in

One of the Android devices I use Spotify on, mostly offline, is now refusing to let me log in. I can log in to the web player on the device, but not the app. It tells me that the username/password combo is wrong, even though the exact same combo lets...

Visitor

One of the Android devices I use Spotify on, mostly offline, is now refusing to let me log in. I can log in to the web player on the device, but not the app. It tells me that the username/password co...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Solved!! Liked songs empty and can't like any other song on app

PlanPremiumCountry Ireland Device(Samsung Galaxy Operating System(Android version 9) My Question or IssueLiked songs have disappeared from app. I can't listen to them offline, nor like any other song. Desktop is working properly, only the app does no...

Casual Listener

Plan Premium Country Ireland   Device (Samsung Galaxy 😎 Operating System (Android version 9)   My Question or Issue Liked songs have disappeared from app. I can't listen to ...

fahpacheo

Casual Listener

707 Views

3 replies

0 likes

  • 707 Views
  • 3 replies
  • 0 likes