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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Superuser Contribution Casting to Google Home Speaker Group, Android app stops running in background after 3-5 minutes

PlanPremium CountryUSA DeviceGoogle Pixel 2Google Home (original)Google Home mini (1st gen) Operating SystemAndroid 10 - April 5th 2020 security patch My Question or IssueUsing Spotify Connect to cast music to a Google Home speaker group, I am able t...

Casual Listener

Plan Premium   Country USA   Device Google Pixel 2 Google Home (original) Google Home mini (1st gen)   Operating System Android 10 - April 5th 2020 security patch   ...

st4hli

Newbie

3799 Views

3 replies

3 likes

Chromecast Android
Google Home
Google Home Mini
Pixel 2
  • 3799 Views
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  • 3 likes

Superuser Contribution Hide a Song feature should be moved

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid My Question or IssueCan you please move the Hide a Song feature? Every time I go to add a song to my playlist, I accidentally hide the song. This is very frustrating as the Ad...

Casual Listener

Plan Premium Country United States Device Google Pixel 3 Operating System Android   My Question or Issue Can you please move the Hide a Song feature? Every time I go to add a song to m...

SoSoJuicy

Casual Listener

918 Views

2 replies

7 likes

Add a Song
Android
Feature
Hide a Song
Mobile
Premium
united states
  • 918 Views
  • 2 replies
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Superuser Contribution Spotify randomly stops while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

trumpeterdave

Newbie

13349 Views

7 replies

0 likes

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Downloaded songs keep moving to internal storage

Motorola g(7) plusAndroid 10Spotify 8.5.54.869 I have a Motorola G(7) Plus, with 64gb internal storage, and 128gb SD card. I have Spotify set to download songs to the SD card. My phone came pre-installed with Android Pie. Earlier this week it receive...

Music Fan

Motorola g(7) plus Android 10 Spotify 8.5.54.869   I have a Motorola G(7) Plus, with 64gb internal storage, and 128gb SD card. I have Spotify set to download songs to the SD card. My phone c...

CelticJamboy

Casual Listener

2582 Views

4 replies

3 likes

  • 2582 Views
  • 4 replies
  • 3 likes

Stops playing frequently

PlanPremiumCountryPhilippinesDevice(Samsung Galaxy A50)Operating System(Andriod 10) My Question or IssueIts stops playing after i finish 2 or 3 musics. And I've been struggling to fix this problem for like a month now. And as you can see. I dont put ...

Visitor

  Plan Premium Country Philippines Device (Samsung Galaxy A50) Operating System (Andriod 10)   My Question or Issue Its stops playing after i finish 2 or 3 musics. And I've been...

355 Views

0 replies

0 likes

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Superuser Contribution How to unhide a song from a playlist?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry usa Device(Samsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue There's a new feature that let's you...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country usa   Device (Samsung Galaxy 8 Operating Syste...

Peter

Spotify Legend

1722 Views

3 replies

3 likes

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[Android][Playlists] Leave the site alone!

I'm not trying to sound rude here but i've had Spotify Premium for some time now.... it's a very good app for me as a huge music lover. The thing that I don't get is that you guys keep messing with it when long ago it was just fine...almost perfect I...

Visitor

I'm not trying to sound rude here but i've had Spotify Premium for some time now.... it's a very good app for me as a huge music lover. The thing that I don't get is that you guys keep messing with i...

487 Views

0 replies

0 likes

Android
Playlists
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Next song won't play

PlanPremiumCountrySlovakiaDevice(SMP9002)Operating System(Android 4.4.2) My Question or IssueI have this problem on my SMP9002 devices from tomorow 2020 apr 23. When I play music online, the music just stops after some songs and I have to press the n...

Casual Listener

Plan Premium Country Slovakia Device (SMP9002) Operating System (Android 4.4.2)   My Question or Issue I have this problem on my SMP9002 devices from tomorow 2020 apr 23. When I play m...

329 Views

0 replies

0 likes

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Superuser Contribution Every second song plays silently

When playing from an album, playlist or liked songs first song plays normally but on second progress bar continues with no sound. It fixes itself when jumped atleast 7-8 seconds in the song. Third song plays normal, fourth is again broken and so on. ...

Casual Listener

When playing from an album, playlist or liked songs first song plays normally but on second progress bar continues with no sound. It fixes itself when jumped atleast 7-8 seconds in the song. Third so...

Ver

Spotify Legend

1990 Views

3 replies

2 likes

  • 1990 Views
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Superuser Contribution "Hide this song" too easy to tap

PlanPremiumCountry USA Device( Samsung Galaxy 9)Operating System(Android 10) The "Hide this song" is waaaay too easy to tap. Please move it lower down on the actions list. I've accidentally hit "Hide this song" multiple times since it started showing...

Newbie

  Plan Premium Country USA   Device ( Samsung Galaxy 9) Operating System (Android 10)   The "Hide this song" is waaaay too easy to tap. Please move it lower down on th...

ZIMMERBERG

Visitor

619 Views

2 replies

4 likes

  • 619 Views
  • 2 replies
  • 4 likes

Local song won't play on smartphone

PlanPremiumCountryGermanyDeviceSamsung Galaxy 9 PlusOperating SystemAndroid 10 on mobile device and Windows 10 on PC My Question or IssueToday I wanted to play a song on my smartphone, which I've locally saved on my pc, but Spotify kept skipping that...

Visitor

Plan Premium Country Germany Device Samsung Galaxy 9 Plus Operating System Android 10 on mobile device and Windows 10 on PC   My Question or Issue Today I wanted to play a song on...

336 Views

0 replies

0 likes

  • 336 Views
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Queued songs are removed or removed songs from queue re-appear

PlanPremium AccountCountryUKDeviceSamsung Galaxy S10My Question or IssueThis has started within the last week or so. Whenever I have added a song to the queue, it is removed. When I remove a song from the queue it re-appears too. This happens whether...

Visitor

Plan Premium Account Country UK Device Samsung Galaxy S10 My Question or Issue This has started within the last week or so. Whenever I have added a song to the queue, it is removed. When I rem...

448 Views

0 replies

1 likes

  • 448 Views
  • 0 replies
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Problems with connection phone and chromecast (only with spotify)

PlanPremiumCountryThe NetherlandsDeviceXiaomi Mi 9 SEOperating SystemAndroid (latest version) My Question or IssueSince a few days I have problems with playing music. I can make a connection and play music via chromecast. But when my phone screen is ...

Casual Listener

  Plan Premium Country The Netherlands Device Xiaomi Mi 9 SE Operating System Android (latest version)  My Question or Issue Since a few days I have problems with playing music. I...

474 Views

0 replies

1 likes

  • 474 Views
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The latest version of Spotify is so weird.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueToday I updated Spotify. BUT this version of playscreen is completely uncomfortable. I can't ...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Today I...

sihyun359

Music Fan

2095 Views

8 replies

0 likes

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  • 8 replies
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Spotify plays white noise instead of music, but only with headphones

PlanPremiumCountryGermanyDeviceSamsung S6Operating SystemAndoid 7.0 My Question or Issue As of today, when i try to listen to music Spotify only plays white noise, similar to the white noise when a radio is out of a channel. This only happens on my p...

Visitor

  Plan Premium Country Germany Device Samsung S6 Operating System Andoid 7.0   My Question or Issue   As of today, when i try to listen to music Spotify only plays white no...

ashtongate123

Visitor

1990 Views

2 replies

3 likes

  • 1990 Views
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  • 3 likes

Se saltan algunas partes de canciones

PlanGratisPaísEspañaDispositivoHuawei Y5Sistema operativoAndroide Mi pregunta o problemaBueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spotify hace unas 2 semanas) pero bueno, les cuento mi problema:Cuando me lo inst...

Visitor

Plan Gratis País España Dispositivo Huawei Y5 Sistema operativo Androide   Mi pregunta o problema Bueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spot...

Ondy85

Visitor

900 Views

1 replies

0 likes

  • 900 Views
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Payment problem

PlanPremiumCountryBelgium DeviceSamsung galaxy J5 Operating SystemAndroid My Question or IssueHello, I have been paying spotify with paypal for a few months already now but when I try to pay it again it no longer accepts my paybal account even though...

Visitor

Plan Premium Country Belgium   Device Samsung galaxy J5  Operating System Android   My Question or Issue Hello, I have been paying spotify with paypal for a few months a...

298 Views

0 replies

0 likes

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Superuser Contribution Only hear loud static while using earbuds

So i have this problem where i only hear extremely loud static while playing songs. I have Samsung Galaxy S6. Things i have tried/discovered:- Without earbuds(using the phone's speakers) the songs play fine- There's no loud static in any other app(Yo...

Newbie

So i have this problem where i only hear extremely loud static while playing songs. I have Samsung Galaxy S6. Things i have tried/discovered: - Without earbuds(using the phone's speakers) the songs ...

Sirnelsor

Visitor

1462 Views

2 replies

3 likes

static android
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Superuser Contribution I cant listen to my local files on my phone

PlanPremiumCountryMexicoDeviceXiaomi MIA1 Operating SystemAndroid 9.0 My Question or IssueI added new local files and they were gray, so i updated both apps (my phone and pc) and still in my phone the new songs are gray, but when i tried to listen to...

Regular

Plan Premium Country Mexico Device Xiaomi MIA1  Operating System Android 9.0   My Question or Issue I added new local files and they were gray, so i updated both apps (my phone an...

HeidiGarcia1601

Regular

443 Views

2 replies

0 likes

  • 443 Views
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Superuser Contribution Sms links not loading properly (Android)

PlanPremiumCountry USA DeviceSamsung galaxy 8Operating SystemAndroid App Version:8.5.54.869 My Question or IssueWhenever I tap on an sms link from a text, spotify will open to the album that was intended to be shared.. But it does not autoplay the sp...

Newbie

Plan Premium Country  USA  Device Samsung galaxy 8 Operating System Android   App Version: 8.5.54.869   My Question or Issue Whenever I tap on an sms link from a text...

859 Views

0 replies

0 likes

links
sharing
SMS
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