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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850299 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850299 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16792 Views
  • 3 replies
  • 0 likes
  • 16792 Views
  • 3 replies
  • 0 likes

Spotify works, then when I change album/track it won't connect to devices

PlanPremiumCountryUKDevicePixel 2 XLOperating SystemAndroid 10 Spotify will work normally, and then when I change album/track it will no longer connect to my device (HEOS). Only way I can find to fix it is uninstalling and reinstalling. This works fo...

  • Casual Listener
  • Plan Premium Country UK Device Pixel 2 XL Operating System Android 10   Spotify will work normally, and then when I change album/track it will no longer connect to my device (HEOS). Onl...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Playing an album skipping un-liked songs

PlanPremiumDeviceOneplus 6Operating SystemAndroid 9, OxygenOS 9 My Question or IssueI have a saved album which some of it's songs are liked (so they will be in the liked songs list) and some are not.Sometimes I want to play the full album, including ...

  • Casual Listener
  • Plan Premium Device Oneplus 6 Operating System Android 9, OxygenOS 9   My Question or Issue I have a saved album which some of it's songs are liked (so they will be in the liked songs li...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Sorting by artist not working / saving

PlanPremium CountryIndonesia DeviceRedmi Note 5 Pro Operating SystemAndroid Pie (9) My Question or IssueHello spotify forum, I'm a long time spotify subscriber. But recently (2-3 months ago) the app on mobile is really annoyed. As the title said, sor...

  • Newbie
  • Plan Premium   Country Indonesia   Device Redmi Note 5 Pro   Operating System Android Pie (9)   My Question or Issue Hello spotify forum,   I'm a long time spo...
  • 245 Views
  • 0 replies
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  • 245 Views
  • 0 replies
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Superuser Contribution Music stopps 10 seconds +/- after I close my phone cass

Hello, I have an Samsung galaxy s10 + and I have the problem that the music on spotify stopps 10 seconds +/- after I close my Phone case even when I've downloaded all the songs from a playlist. Can someone help me?

  • Visitor
  • Hello, I have an Samsung galaxy s10 + and I have the problem that the music on spotify stopps 10 seconds +/- after I close my Phone case even when I've downloaded all the songs from a playlist. Can s...
  • Katerina
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

repeat/back doesn't work over bluetooth devices

When I try and use this app when I am on Bluetooth every once in a while I won't allow me to go back one song or repeat a song it'll just act like I did nothing so far I have used it the to Bluetooth devices my car and headsets that I'm using the gal...

  • Casual Listener
  • When I try and use this app when I am on Bluetooth every once in a while I won't allow me to go back one song or repeat a song it'll just act like I did nothing so far I have used it the to Bluetooth...
  • vlvfallenking
  • Casual Listener
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicated Songs When Random Play On Artist

PlanPremiumCountryBrazilDeviceXiaomi Mi A2Operating SystemAndroid 9 (Android One) My Question or IssueHi, I was trying to hear a band that my friend told me it was very nice. I searched for the band's name and entered they profile, then I clicked in ...

  • Casual Listener
  • Plan Premium Country Brazil Device Xiaomi Mi A2 Operating System Android 9 (Android One)   My Question or Issue Hi,   I was trying to hear a band that my friend told me it was v...
  • Peter
  • Spotify Legend
  • 268 Views
  • 6 replies
  • 0 likes
  • 268 Views
  • 6 replies
  • 0 likes

Superuser Contribution Song Repeats for Artist with Small Number of Songs on Huawei P20

PlanPremium CountryIreland DeviceHuawei P20 Operating SystemOS 9 Kirin 970 IssueI have noticed that for artists with a small number of songs, when pressing “shuffle” that the same song repeats. This is occurring on the Huawei P20 device, not sure if ...

  • Casual Listener
  • Plan Premium   Country Ireland   Device Huawei P20   Operating System OS 9 Kirin 970   Issue I have noticed that for artists with a small number of songs, when press...
  • Peter
  • Spotify Legend
  • 310 Views
  • 4 replies
  • 0 likes
  • 310 Views
  • 4 replies
  • 0 likes

Superuser Contribution Adding many songs to queue at once

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S8Operating SystemAndriod Pie My Question or IssueWhy cant i add multiple songs to queue in one go by holding down on a song anymore? What is spotify doing? Recently removed widget and now this? You are...

  • Regular
  • Plan Premium Country Australia Device Samsung Galaxy S8 Operating System Andriod Pie   My Question or Issue Why cant i add multiple songs to queue in one go by holding down on a song a...
  • DanielP174
  • Regular
  • 698 Views
  • 2 replies
  • 0 likes
  • 698 Views
  • 2 replies
  • 0 likes

Can't see connected Taotronics headphones in connected devices section

PlanPremiumCountryBulgariaDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueWhen I connect the headphones to my phone and play music everyting is fine, exept that I can't see the connected pair of Taotronics headphones in the con...

  • Casual Listener
  • Plan Premium Country Bulgaria Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue When I connect the headphones to my phone and play music everyting is fine, e...
  • 264 Views
  • 0 replies
  • 0 likes
  • Bluetooth headphones
    Connected Device
  • 264 Views
  • 0 replies
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Superuser Contribution Liking a song from the radio not working on Android Auto

PlanPremiumCountry DeviceSamsung S10 - Android AutoOperating SystemLatest version of Android that the S10 supports. My Question or IssueAs of a few weeks ago none of the songs I give a thumbs up in Android Auto actually go into my "Like from Radio" p...

  • Casual Listener
  • Plan Premium Country   Device Samsung S10 - Android Auto Operating System Latest version of Android that the S10 supports.   My Question or Issue As of a few weeks ago none of the...
  • cyprusg
  • Casual Listener
  • 258 Views
  • 2 replies
  • 0 likes
  • 258 Views
  • 2 replies
  • 0 likes

Playlist changes order randomly

PlanPremiumCountryCzech RepublicDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueI love have playlists with music, I always sort song by artist, that means that the songs are sorted by the artist and if it is the same artist it i...

  • Visitor
  •   Plan Premium Country Czech Republic Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue I love have playlists with music, I always sort song by artist, ...
  • Jᴀᴄᴋ
  • Roadie
  • 822 Views
  • 1 replies
  • 0 likes
  • 822 Views
  • 1 replies
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Solved!!Superuser Contribution Showing only downloaded music (Artists)

In the APP we have the possibility when entering the Library to do filtering on Playlist, Artist and Album.For the Playlist and Album we can filter on DOWNLOADED, but on the Artist i find only Filter to be a sort on Artist or added lately.Does anyone...

  • Visitor
  • In the APP we have the possibility when entering the Library to do filtering on Playlist, Artist and Album. For the Playlist and Album we can filter on DOWNLOADED, but on the Artist i find only Filt...
  • Peter
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Beware of Spotify New Strategy to get your money

Hi everyone.I thought I might just put this out there for others benefits. So I recently cancelled my subscription to Spotify when they removed the widget and was planning on moving to another platform. I'm aware that the widget has been reinstated, ...

  • Visitor
  • Hi everyone. I thought I might just put this out there for others benefits.   So I recently cancelled my subscription to Spotify when they removed the widget and was planning on moving to ano...
  • Peter
  • Spotify Legend
  • 218 Views
  • 1 replies
  • 1 likes
  • 218 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Connected Devices won't connect

PlanPremiumCountryUKDeviceLG V30, laptopOperating SystemAndroid Oreo, Windows 10 My Question or IssueI can't connect to any of the listed 'Spotify Connect' devices. These include a PS4, Heos speakes and an Amazon Echo. I reinstalled Spotify yesterday...

  • Casual Listener
  • Plan Premium Country UK Device LG V30, laptop Operating System Android Oreo, Windows 10   My Question or Issue I can't connect to any of the listed 'Spotify Connect' devices. Thes...
  • waylandsmithy
  • Casual Listener
  • 737 Views
  • 2 replies
  • 0 likes
  • 737 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant end shuffle?

PlanPremiumCountryFinlandDeviceSamsung Galaxy A40Operating SystemAndroid 9 My Question or IssueI used shuffle in one of playlists that Spotify offered me. Now every playlist uses shuffle. I have pushed the suffle-button again and again. But shuffle j...

  • Visitor
  • Plan Premium Country Finland Device Samsung Galaxy A40 Operating System Android 9   My Question or Issue I used shuffle in one of playlists that Spotify offered me. Now every playlist ...
  • Peter
  • Spotify Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline feature issue

So I bought the premium version a couple days ago, since then all my downloaded songs have been getting deleted, and I have to download them again and again.I'm a student and I rarely spend on apps and to get this kind of service is unacceptable.Plan...

  • Regular
  • So I bought the premium version a couple days ago, since then all my downloaded songs have been getting deleted, and I have to download them again and again. I'm a student and I rarely spend on apps...
  • SiDMerceR
  • Regular
  • 338 Views
  • 7 replies
  • 0 likes
  • 338 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify plays songs not on the album

Whenever I play an album the shuffle play will play songs that aren't even on the album. I get that Spotify adds a few songs to the album shuffle but it will play a multitude of songs not shown. This is very annoying. What is causing this?

  • Casual Listener
  • Whenever I play an album the shuffle play will play songs that aren't even on the album. I get that Spotify adds a few songs to the album shuffle but it will play a multitude of songs not shown. This...
  • Emilia_8
  • Spotify Star
  • 5213 Views
  • 4 replies
  • 0 likes
  • 5213 Views
  • 4 replies
  • 0 likes

Superuser Contribution Equalizer

The equalizer is not showing up can someone tell how to get it and I have premium

  • Newbie
  • The equalizer is not showing up can someone tell how to get it and I have premium 
  • Guido
  • Spotify Legend
  • 360 Views
  • 2 replies
  • 0 likes
  • 360 Views
  • 2 replies
  • 0 likes

Superuser Contribution SD card issue

People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortunately,I can't save my downloads to SD card.I saw tha...

  • Visitor
  • People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortu...
  • Guido
  • Spotify Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Mobile
    Other
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Consuming mobile data when automatically playing next track?

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid Pie My Question or IssueI have Download Over Cellular turned off. Sometimes Spotify will randomly start playing a track and use mobile data to download it. What part of not downloading over ce...

  • Casual Listener
  • Plan Premium Country USA Device Moto G6 Operating System Android Pie   My Question or Issue I have Download Over Cellular turned off. Sometimes Spotify will randomly start playing a tr...
  • HotHamWater
  • Casual Listener
  • 637 Views
  • 3 replies
  • 0 likes
  • 637 Views
  • 3 replies
  • 0 likes