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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7257 Views

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7 likes

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Problems with connection phone and chromecast (only with spotify)

PlanPremiumCountryThe NetherlandsDeviceXiaomi Mi 9 SEOperating SystemAndroid (latest version) My Question or IssueSince a few days I have problems with playing music. I can make a connection and play music via chromecast. But when my phone screen is ...

Casual Listener

  Plan Premium Country The Netherlands Device Xiaomi Mi 9 SE Operating System Android (latest version)  My Question or Issue Since a few days I have problems with playing music. I...

475 Views

0 replies

1 likes

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The latest version of Spotify is so weird.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueToday I updated Spotify. BUT this version of playscreen is completely uncomfortable. I can't ...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Today I...

sihyun359

Music Fan

2116 Views

8 replies

0 likes

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Spotify plays white noise instead of music, but only with headphones

PlanPremiumCountryGermanyDeviceSamsung S6Operating SystemAndoid 7.0 My Question or Issue As of today, when i try to listen to music Spotify only plays white noise, similar to the white noise when a radio is out of a channel. This only happens on my p...

Visitor

  Plan Premium Country Germany Device Samsung S6 Operating System Andoid 7.0   My Question or Issue   As of today, when i try to listen to music Spotify only plays white no...

ashtongate123

Visitor

2001 Views

2 replies

3 likes

  • 2001 Views
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Se saltan algunas partes de canciones

PlanGratisPaísEspañaDispositivoHuawei Y5Sistema operativoAndroide Mi pregunta o problemaBueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spotify hace unas 2 semanas) pero bueno, les cuento mi problema:Cuando me lo inst...

Visitor

Plan Gratis País España Dispositivo Huawei Y5 Sistema operativo Androide   Mi pregunta o problema Bueno, puede que esto sea mar porque yo soy una novata o algo (empecé a utilizar Spot...

Ondy85

Visitor

908 Views

1 replies

0 likes

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Payment problem

PlanPremiumCountryBelgium DeviceSamsung galaxy J5 Operating SystemAndroid My Question or IssueHello, I have been paying spotify with paypal for a few months already now but when I try to pay it again it no longer accepts my paybal account even though...

Visitor

Plan Premium Country Belgium   Device Samsung galaxy J5  Operating System Android   My Question or Issue Hello, I have been paying spotify with paypal for a few months a...

301 Views

0 replies

0 likes

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Superuser Contribution Only hear loud static while using earbuds

So i have this problem where i only hear extremely loud static while playing songs. I have Samsung Galaxy S6. Things i have tried/discovered:- Without earbuds(using the phone's speakers) the songs play fine- There's no loud static in any other app(Yo...

Newbie

So i have this problem where i only hear extremely loud static while playing songs. I have Samsung Galaxy S6. Things i have tried/discovered: - Without earbuds(using the phone's speakers) the songs ...

Sirnelsor

Visitor

1471 Views

2 replies

3 likes

static android
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Superuser Contribution I cant listen to my local files on my phone

PlanPremiumCountryMexicoDeviceXiaomi MIA1 Operating SystemAndroid 9.0 My Question or IssueI added new local files and they were gray, so i updated both apps (my phone and pc) and still in my phone the new songs are gray, but when i tried to listen to...

Regular

Plan Premium Country Mexico Device Xiaomi MIA1  Operating System Android 9.0   My Question or Issue I added new local files and they were gray, so i updated both apps (my phone an...

HeidiGarcia1601

Regular

455 Views

2 replies

0 likes

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Superuser Contribution Sms links not loading properly (Android)

PlanPremiumCountry USA DeviceSamsung galaxy 8Operating SystemAndroid App Version:8.5.54.869 My Question or IssueWhenever I tap on an sms link from a text, spotify will open to the album that was intended to be shared.. But it does not autoplay the sp...

Newbie

Plan Premium Country  USA  Device Samsung galaxy 8 Operating System Android   App Version: 8.5.54.869   My Question or Issue Whenever I tap on an sms link from a text...

863 Views

0 replies

0 likes

links
sharing
SMS
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Superuser Contribution Can't join or create group session

PlanPremium Family (same issue seems to occur on other family member's accounts)CountryUnited StatesDeviceSamsung Galaxy S10+Operating SystemAndroid 10My Question or IssueWhen trying to join or create a group listening session I am not given a code o...

Visitor

Plan Premium Family (same issue seems to occur on other family member's accounts) Country United States Device Samsung Galaxy S10+ Operating System Android 10 My Question or Issue When tryin...

Katerina

Spotify Legend

10702 Views

1 replies

0 likes

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Randomly Stops Playing Android

Plan PremiumCountryusaDeviceSamsung GALAXY S10 My Question or IssueFor a few weeks my music will randomly stop playing. The app is still open. This is super annoying especially when driving with the hands free law. I always update and restart my phon...

Visitor

Plan Premium Country usa Device Samsung GALAXY S10   My Question or Issue For a few weeks my music will randomly stop playing. The app is still open. This is super annoying especiall...

358 Views

0 replies

1 likes

  • 358 Views
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  • 1 likes

Music stops when I use the app in the background

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 2016Operating System(Android) My Question or Issuemusic stops when I use the app in the background. Also the music starts again when I re-enter the application.

Visitor

  Plan Premium Country Turkey Device Samsung Galaxy J7 2016 Operating System (Android)   My Question or Issue music stops when I use the app in the background. Also the music sta...

326 Views

0 replies

0 likes

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Sorting playlists

PlanPremiumCountryIndia Operating Systemandroid 7 and windows 10 My Question or Issue There is an option to sort playlists by recently added so that new songs are added to the top but then i'm unable to change their order. there should be an option t...

Casual Listener

Plan Premium Country India  Operating System android 7 and windows 10   My Question or Issue   There is an option to sort playlists by recently added so that new songs are add...

319 Views

0 replies

0 likes

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Need plain lyrics

PlanPremiumCountryIndia Operating Systemandroid 7 and windows 10 My Question or Issue I don't care about the story of the lyrics or behind the scenes that you give with the genius lyrics. Just need simple plain lyrics, like amazon music. If possible ...

Casual Listener

Plan Premium Country India  Operating System android 7 and windows 10   My Question or Issue   I don't care about the story of the lyrics or behind the scenes that you give wi...

373 Views

0 replies

0 likes

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Managing and deleting downloaded songs

PlanPremiumCountryIndiaOperating SystemI use spotify on android 7 and windows 10 My Question or Issue I want a separate list of ALL my downloaded songs in the library. It should have each and every song i have downloaded on that device. and i need an...

Casual Listener

Plan Premium Country India Operating System I use spotify on android 7 and windows 10   My Question or Issue   I want a separate list of ALL my downloaded songs in the library. It ...

386 Views

0 replies

0 likes

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Chromecast übertragung bricht seit 21.04. ständig ab

Hallo, seit gestern 21.04. bricht die Übertragung auf den "Google Chromecast Ultra" ständig ab. Am häufigsten wenn man die App auf dem Handy aus dem Hintergrund wieder öffnet, hier mit Video: https://youtu.be/qviH2k4ll9s Aber auch im laufenden Betrie...

Regular

Hallo, seit gestern 21.04. bricht die Übertragung auf den "Google Chromecast Ultra" ständig ab.   Am häufigsten wenn man die App auf dem Handy aus dem Hintergrund wieder öffnet, hier mit Video...

Dagmaleo

Regular

5714 Views

1 replies

2 likes

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Superuser Contribution App seems to be opening, but flips away withing miliseconds.

Plan: Premium Country: Belgium Device: Samsung Galaxy S9 Operating System: Android 10 My Question or IssueWhen I want to open the Spotify-app, it seems to be opening, but then within seconds it flips away. No matter how many times I've restarted my p...

Visitor

Plan: Premium Country: Belgium Device: Samsung Galaxy S9 Operating System: Android 10   My Question or Issue When I want to open the Spotify-app, it seems t...

Ivan

Spotify Legend

375 Views

1 replies

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Superuser Contribution New android update removes feature??

My app automatically updated (I presume), and the update removes a feature I loved. I'm on Android, and there used to be a little lightning bolt in the top right hand corner on my screen, just to the left of the settings cog. When the button was push...

Casual Listener

My app automatically updated (I presume), and the update removes a feature I loved. I'm on Android, and there used to be a little lightning bolt in the top right hand corner on my screen, just to the...

Katerina

Spotify Legend

1321 Views

4 replies

2 likes

Android
feed
Update
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How do I view my hidden music?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueI was listening to a radio for an album and heard a song I liked. Tried to add it to my playlist but some one thought it was a good idea to have the fir...

Newbie

Plan Premium Country United States Device Samsung Galaxy S8 Operating System Android   My Question or Issue I was listening to a radio for an album and heard a song I liked. Tried to a...

528 Views

0 replies

0 likes

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Problema con el orden de reproducción el lista

Hola, tengo un plan premium, soy de México y tengo instalado el sistema en mi Samsung J4 Plus, Android, Tengo un play List de unas 900 canciones y hasta hace una semana o semana y media podía reproducir mi lista de favoritos de forma continua es deci...

Visitor

Hola, tengo un plan premium, soy de México y tengo instalado el sistema en mi Samsung J4 Plus, Android, Tengo un play List de unas 900 canciones y  hasta hace una semana o semana y media podía r...

Aspec2

Visitor

5184 Views

1 replies

0 likes

Problema con reproduccion de lista
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Android - blank ads

PlanFree/PremiumCountry DevicePixel 3Operating SystemAndroid 10 My Question or IssueApp keeps getting stuck on endless empty ads. Have to restart the app to resume. It's not every time, but about half of the ads do this. It's like there's a broken on...

Casual Listener

Plan Free/Premium Country   Device Pixel 3 Operating System Android 10   My Question or Issue App keeps getting stuck on endless empty ads. Have to restart the app to resume. It's...

428 Views

0 replies

0 likes

  • 428 Views
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