Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryUK>NIDevice(Huawei P9)Operating System(Android 7.0) My Question or IssueEvery widget link on my home screen (very few playlists - they're mostly full albums) automatically enables Shuffle as soon as it's pressed. Never starts on the...
Premium/USA/Samsung Galaxy 7I add the albums I download to my homescreen. I have 24 already, but about 2 weeks ago it quit working. Spotify crashes and the album isnt added.
PlanPremiumCountryGermanyDeviceHuawei P30liteOperating SystemAndroid 9 + Spotify Version 8.5.26.1031 My Question or IssueOn my new phone (also newly installed spotify app) I cant see my podcasts and music/playlist on the "My Library" tab. It's the ol...
Is there a way to download all of the offline music and podcasts? I see that you can delete the cache, but there doesn't seem to be an option for the offline files downloaded.
I recently switched from ios to andriod and I noticed how there's no repeat song button?????
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I have an album of classical music on my desktop (Local files) and I listen to it with ...
Ich habe meine Playlisten über die Desktop-App in Ordnern sortiert. Soweit so normal, jedoch zeigt die Android App diese Ordner in falscher Reihenfolge, teilweise leer und teilweise mit falschem Inhalt ab. Kriegt man das irgendwie gerichtet? Immerhin...
Plan: PremiumCountry: UKDevice: Samsung Galaxy 9Operating System: Android 9 Pie I can't skip or pause tracks from my lock screen controls. I was having no problems until yesterday when I updated the app. I have tried erasing data and cache and uninst...
PlanPremiumCountryBrazilDeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio....
Hey hey,Could someone explain how it is possible to fix this problem or it is okay?In the app, the size of downloaded songs + cache is approximate 12.3GBBut if I check it in settings-application the size (user data) is 13.7 GBWhy there is a differenc...
Plan Free and Premium it doesn't matter Device samsung galaxy whatever Operating System (Android Oreo My Question or Issue Sometimes i just want to play music like a human being would do. I open spotify and that piece of junk won't load anything.it h...
PlanPremiumCountryGermanyDeviceSmartphone, Fire HD10Operating SystemAndroid My Question or IssueWhen I play a saved Album, Spotify can not connect to Heos or Alexa. For a few weeks I'm waiting for a fix, and it makes me feel bad.
Spotify did not use my facebook username for the account username. It used my chinese name that i put as my language specific name. I have removed my chinese name from my facebook account and log in and out of spotify. However, spotify still displaye...
PlanPremiumCountryPHDeviceXiaomi MI9 (stock rom) My Question or Issue is that local files (I've marked with a heart/like) won't appear in my "favourite songs" playlist. The file only appears on my Desktop PC, not my phone meaning I can't add songs (t...
PlanPremiumCountryUSADeviceSamsung Galaxy S6 Edge +Operating SystemAndroid 7.0 (Nougat) My Question or IssueEvery time I use the Spotify Voice, it restarts the app immediately after I say a voice command. It recognizes what I am saying and inputs it,...
PlanPremiumCountryUKDevicePixel 2Operating SystemAndroid 9 My Question or IssueSongs in playlists or albums loop through all the songs fine. However when I search for a song or artist and select the track from the search results, it just plays the sa...
I'm not sure what it's called but the dashboard feature that let's you swipe up to view the song, access the queue and see the length/portion of the song you're listening to can't be accessed anymore. Using Android and the version of Spotify that upd...
PlanPremiumCountryUSADeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or IssueWhen I attempt to go to album radio on albums with songs by differnt artists (Movie or videogame soundtracks mostly) spotify freezes and crashes. I've noticed that...
PlanPremiumCountryUSADeviceKindle Fire 8Operating SystemAndroid My Question or IssueWhen I use Spotify on my Fire, certain songs will stop. I hit play and it will play for about a second then stop again. I've cleared cache, restarted, tried different...
I have an Android Pixel 1. My phone recently updated to Android 10 and now I get clicks and pops when listening to Spotify using wired headphones. It's very annoying and almost makes listening to music intolerable. I am a Premium Family member in the...