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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377202 Views

541 replies

34 likes

Account
Free
  • 377202 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7647 Views

0 replies

7 likes

  • 7647 Views
  • 0 replies
  • 7 likes

Weird Problem

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo...

SilversK

Casual Listener

923 Views

1 replies

0 likes

  • 923 Views
  • 1 replies
  • 0 likes

Spotify Crashes When Attempting to View Storage Options

Hi, I am currently using a Galaxy Note 4 running android 5.1.1.. I've noticed that when in the options of Spotify if I press on "Storage" to switch where my downloads go the app crashes. When I press Storage, the app says it is checking both internal...

Visitor

Hi, I am currently using a Galaxy Note 4 running android 5.1.1.. I've noticed that when in the options of Spotify if I press on "Storage" to switch where my downloads go the app crashes.   Whe...

user-removed

Not applicable

761 Views

4 replies

1 likes

  • 761 Views
  • 4 replies
  • 1 likes

Liked Songs playlist won't show on Android, and now it says my library is full so I can't like songs

PlanPremium CountryUnited States DeviceSamsung s9+Operating SystemAndroid (9.0?) My Question or IssueFor the last few weeks, when I click my "liked songs" playlist on mobile, it shows nothing. I have tried clicking "clear filter" and such, and restar...

Newbie

Plan Premium   Country United States   Device Samsung s9+ Operating System Android (9.0?)   My Question or Issue For the last few weeks, when I click my "liked songs" p...

SoundShots

Composer

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Unable to view the list of songs of an artist or album or play demos.

PlanFreeCountryUSADeviceSamsungOperating SystemAndroid Oreo My Question or IssueWhenever I want to view a new song, what I would usually do is go to the artist's page and click the small list of songs that appears near the middle of the page, underne...

Casual Listener

  Plan Free Country USA Device Samsung Operating System Android Oreo   My Question or Issue Whenever I want to view a new song, what I would usually do is go to the artist's...

gracep0708

Visitor

1198 Views

2 replies

1 likes

  • 1198 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify stops immediately on samsung S9 Android 10

PlanPremiumCountryBelgiumDeviceSammsung S9Operating SystemAndroid 10 My Question or Issue Immediately after starting the psotify app, it shuts down, without any message. I already tried:- rebooting- clearing cache and data- removing/reinstalling the ...

Casual Listener

Plan Premium Country Belgium Device Sammsung S9 Operating System Android 10   My Question or Issue   Immediately after starting the psotify app, it shuts down, without any messag...

beady

Casual Listener

1328 Views

7 replies

1 likes

  • 1328 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution App crashes when trying to select Storage option.

PlanPremiumCountryUSDeviceLG Stylo 2 VOperating SystemAndroidMy Question or IssueI recently put in a larger SD card since the last was pitifully small and the internal storage is close to full. Wanting to move my ~8 gb of songs to the SD card I went ...

Casual Listener

Plan Premium Country US Device LG Stylo 2 V Operating System Android My Question or Issue I recently put in a larger SD card since the last was pitifully small and the internal storage is cl...

Torques

Visitor

3743 Views

4 replies

0 likes

  • 3743 Views
  • 4 replies
  • 0 likes

Android Tablet (Samsung Tab S6) no longer plays songs, & everything is grayed out.

PlanPremiumCountryUSADeviceSamsung Tab S6 (Phone works - LGV35 Thin Q)Operating System My Question or IssueUp until today, Spotify worked perfectly on my Tablet. Today, I can open the app and be logged in, but every song on the app is gray, missing t...

Casual Listener

Plan Premium Country USA Device Samsung Tab S6 (Phone works - LGV35 Thin Q) Operating System   My Question or Issue Up until today, Spotify worked perfectly on my Tablet. Today, I can o...

Ajmcc

Casual Listener

2354 Views

2 replies

0 likes

  • 2354 Views
  • 2 replies
  • 0 likes

App does not work unless it is open and active on the screen

Planpremium familyCountryspain DeviceREDMI S2 2018Operating System Android Oreo My Question or IssueApp does not work unless it is open and active on the screen, cant do anything else but have it on the screen open, forget about doing anything else i...

Visitor

  Plan premium family Country spain   Device REDMI S2 2018 Operating System  Android Oreo   My Question or Issue App does not work unless it is open and active on...

agarcia9303

Visitor

697 Views

1 replies

1 likes

app problems
  • 697 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Liked songs no longer play or download to the Android, latest beta

PlanPremiumCountryUSA DeviceOnePlus 8 Pro and OnePlus 7 ProOperating SystemAndroid 10 My Question or IssueEver sine last two Android spotify betacurrently 8.5.70.848Liked Songs section:-doesn't play on any songs clicked-shuffle button at the top does...

Casual Listener

Plan Premium Country USA   Device OnePlus 8 Pro and OnePlus 7 Pro Operating System Android 10   My Question or Issue Ever sine last two Android spotify beta currently 8.5.70.8...

notspotify

Casual Listener

865 Views

4 replies

0 likes

  • 865 Views
  • 4 replies
  • 0 likes

Superuser Contribution Autoplay not working on playlists (Android + Windows)

PlanPremiumCountrySerbiaDeviceSamsung Galaxy S10/ASUS LaptopOperating SystemAndroid 10/ Windows 10 My Question or IssueMy account is set to "autoplay" and although I read that it works on playlists AND radio, on both my phone and laptop, when I reach...

Regular

Plan Premium Country Serbia Device Samsung Galaxy S10/ASUS Laptop Operating System Android 10/ Windows 10   My Question or Issue My account is set to "autoplay" and although I read tha...

Miljan1982

Regular

4009 Views

11 replies

1 likes

Android
autoplay
Playlists
Windows
  • 4009 Views
  • 11 replies
  • 1 likes

Superuser Contribution Can't open the option panel(three point)

PlanPremiumCountryChileDeviceAndroid Gear Mobile GM 30Operating SystemAndroid 9 pie My Question or IssueWhen I tried yo open the option panel(three point next yo a song)to share on instagram or add that song to a playlist the app close repently and s...

Casual Listener

Plan Premium Country Chile Device Android Gear Mobile GM 30 Operating System Android 9 pie   My Question or Issue When I tried yo open the option panel(three point next yo a song)to sh...

Milenko

Casual Listener

641 Views

3 replies

0 likes

  • 641 Views
  • 3 replies
  • 0 likes

Solved!! Unable to play any artists

PlanFreeCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI have never experienced this issue before, but every artist I go into there is no image or "Shuffle Play" button, of course meaning I am unable to shuffle play that...

Newbie

Plan Free Country United States Device Samsung Operating System Android   My Question or Issue I have never experienced this issue before, but every artist I go into there is no image ...

Billy-J

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Can't find lyrics features in android

PlanPremiumCountryIndonesiaDevice(Samsung Galaxy A70)Operating System(One UI v.2 Android 10) My Question or IssueI can't find the feature lyrics on my phone. I already tried to clear cache, update to the last version of spotify and uninstall the appl...

Visitor

Plan Premium Country Indonesia Device (Samsung Galaxy A70) Operating System (One UI v.2 Android 10)   My Question or Issue I can't find the feature lyrics on my phone. I already tried ...

Billy-J

Spotify Star

468 Views

1 replies

0 likes

lyrics
  • 468 Views
  • 1 replies
  • 0 likes

Can't play Spotify in vehicle through Galaxy S10

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid Version 10Vehicle2010 Ford RangerVehicle DeckPioneer MVH-200EX I cannot get Spotify working in my vehicle after switching phones to a Galaxy S10 from a Galaxy S7. I can play musi...

Visitor

Plan Premium Country Canada Device Samsung Galaxy S10 Operating System Android Version 10 Vehicle 2010 Ford Ranger Vehicle Deck Pioneer MVH-200EX   I cannot get Spotify working in m...

545 Views

0 replies

0 likes

  • 545 Views
  • 0 replies
  • 0 likes

Help with Radio Stations

PlanPremiumDevicePixel 3Operating SystemAndroid 10 My Question or Issue I'm fairly new to Spotify. If I play a pre-defined Spotify radio station based on an artist I can follow it and it gets saved to my playlists. It appears to only have a limited n...

Music Fan

Plan Premium Device Pixel 3 Operating System Android 10   My Question or Issue   I'm fairly new to Spotify.   If I play a pre-defined Spotify radio station based on an artis...

428 Views

0 replies

0 likes

Radio
  • 428 Views
  • 0 replies
  • 0 likes

Superuser Contribution spot

Como fazer o spotify tocar sem parar?Quando outros aplicativos exibem anúncios ele para a música.Como se tivesse recebendo uma ligação. How to make spotify play non-stop? When other apps display ads it stops the music. As if he was getting a call.

Casual Listener

Como fazer o spotify tocar sem parar? Quando outros aplicativos exibem anúncios ele para a música. Como se tivesse recebendo uma ligação.   How to make spotify play non-stop? When other apps...

Killt

Casual Listener

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify does not find Bose WiFi speakers

PlanPremiumCountryGermanyDevice Samsung Galaxy 9Operating System Android Oreo My Question or IssueSince the penultimate update, Spotify can no longer find the Bose WiFi speaker. Before, everything worked smoothly. The WiFi works otherwise without pro...

Casual Listener

Plan Premium Country Germany Device  Samsung Galaxy 9 Operating System  Android Oreo   My Question or Issue Since the penultimate update, Spotify can no longer find the ...

Tom2702

Casual Listener

783 Views

2 replies

0 likes

  • 783 Views
  • 2 replies
  • 0 likes

Soptify closes itselfs on Win10/Android 10 but not on Echo dot for months

PlanPremiumCountryGermanyDeviceMotorola Action One / Windows 10 PCOperating SystemAndroid 10 & Windows 10 My Question or IssueSo, it's around three months now, while I can start Spotify only on my Echo Dot.Did already about 3-4 clean installs done on...

Visitor

Plan Premium Country Germany Device Motorola Action One / Windows 10 PC Operating System Android 10 & Windows 10   My Question or Issue So, it's around three months now, while I ca...

534 Views

0 replies

0 likes

Android 10
Crash
Win10
  • 534 Views
  • 0 replies
  • 0 likes

Solved!! Album Bug - Android

PlanPremium Operating SystemAndroid 9 My Question or IssueAbout 95% of my saved albums no longer show up in my library in-app. On PC, they're all there. The only way I can get them back is to go to the album and unlike, relike. I'm talking HUNDREDS o...

Casual Listener

Plan Premium   Operating System Android 9   My Question or Issue About 95% of my saved albums no longer show up in my library in-app. On PC, they're all there. The only way I can get...

TheAJR1987

Casual Listener

1358 Views

2 replies

1 likes

  • 1358 Views
  • 2 replies
  • 1 likes

Superuser Contribution Disappeared favorite/hide button - premium

PlanPremiumCountry JapanDeviceSharp Android phone S3SHOperating SystemAndroid 9My Question or IssueI started subscription of premium a few days ago.Even though I can listen to all the songs and albums as I like without shuffling, which I appreciate v...

Newbie

Plan Premium Country  Japan Device Sharp Android phone S3SH Operating System Android 9 My Question or Issue I started subscription of premium a few days ago. Even though I can listen t...

Mihail

Spotify Legend

3932 Views

10 replies

0 likes

  • 3932 Views
  • 10 replies
  • 0 likes