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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118728 Views

27 replies

4 likes

  • 118728 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239435 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239435 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600276 Views

79 replies

3 likes

  • 600276 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492765 Views

581 replies

42 likes

Account
Free
  • 492765 Views
  • 581 replies
  • 42 likes

Solved!! Music No Longer Downloads

PlanFree/PremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI have seen this question posted before, but the resolution is not clear. My app will no longer download music. I believe this started after I did a factor...

Casual Listener

Plan Free/Premium Country USA Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue I have seen this question posted before, but the resolution is not clear. My ap...

Billy-J

Spotify Star

702 Views

3 replies

0 likes

  • 702 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded album not playing - "No internet connection message"

PlanPremiumCountryUSADeviceSamsung s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn the road, new premium member. Downloaded albums at home, before leaving. Started an album playing while at a rest stop, started drivi...

Casual Listener

Plan Premium Country USA Device Samsung s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On the road, new premium member. Downloaded albums at h...

Alex

Spotify Legend

2724 Views

3 replies

0 likes

  • 2724 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android app has multiple issues on tablet and phone

PlanPremiumCountryGermany DeviceHuawei phone and Lenovo tablet Operating SystemAndroid My Question or IssueThere are so many issues on both devices that haven't been there in the past:Albums and artists don't load for minutes. Downloads are so slow t...

Casual Listener

Plan Premium Country Germany  Device Huawei phone and Lenovo tablet  Operating System Android  My Question or Issue There are so many issues on both devices that haven't been ...

Elena

Moderator

532 Views

1 replies

1 likes

  • 532 Views
  • 1 replies
  • 1 likes

Superuser Contribution Marking songs as "Don't like" isn't synced between Windows and Android

PlanPremiumCountryGermanyDevice(OnePlus 6T, Samsung Tab S5e, Win10 PC)Operating System(Android 10, Android 9, Windows 10) My Question or IssueIn Spotify's Discover Weekly playlist I'm able to mark a song or an artist as "Don't like". This way Spotify...

Casual Listener

Plan Premium Country Germany Device (OnePlus 6T, Samsung Tab S5e, Win10 PC) Operating System (Android 10, Android 9, Windows 10)   My Question or Issue In Spotify's Discover Weekly pla...

Alex

Spotify Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound is muted after changing song

PlanPremiumCountryPolandDeviceOSSURET ADD8CVW84 (Android Auto)Operating SystemAndroid 10 My Question or IssueWhen i choose to skip to next song timer is counting but sound is not playing. When i pause song and then unpause it the sound returns as not...

Casual Listener

Plan Premium Country Poland Device OSSURET ADD8CVW84 (Android Auto) Operating System Android 10   My Question or Issue When i choose to skip to next song timer is counting but sou...

Ivan

Spotify Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I don't have a "liked sounds" on my phone

I can't find my liked sounds on phone but ion my pc I have it. Maybe do you help me? PlanPremiumCountryPolandDeviceSamsung Galaxy s8 +Operating SystemAndroid 9.0

Casual Listener

I can't find my liked sounds on phone but ion my pc I have it. Maybe do you help me?   Plan Premium Country Poland Device Samsung Galaxy s8 + Operating System Android 9.0  

Ivan

Spotify Legend

978 Views

6 replies

0 likes

  • 978 Views
  • 6 replies
  • 0 likes

Superuser Contribution shuffle and repeat button gone

i'm not sure if this is just a problem for me but my shuffle and repeat button is nowhere to be found. it wasn't there when i installed it in the first place and it's been bothering me for a while. FYI i use a samsung galaxy a40

Visitor

i'm not sure if this is just a problem for me but my shuffle and repeat button is nowhere to be found. it wasn't there when i installed it in the first place and it's been bothering me for a while.&n...

Ivan

Spotify Legend

1195 Views

1 replies

1 likes

  • 1195 Views
  • 1 replies
  • 1 likes

Behind the Lyrics Genius

Spoiler (Highlight to read)Behind the lyricsBehind the lyricsPlanPremiumCountryNorwayDeviceSamsung Galaxy 9, Samsung Tablet, Samsung QLED TV, Google ChromecastMy Question or IssueI'm getting really tired of the Behind the lyrics feature on Spotify. I...

Newbie

Behind the lyrics Plan Premium Country Norway Device Samsung Galaxy 9, Samsung Tablet, Samsung QLED TV, Google Chromecast My Question or Issue I'm getting really tired of the Behind the lyric...

Billy-J

Spotify Star

741 Views

1 replies

2 likes

Behind the lyrics
Genius
  • 741 Views
  • 1 replies
  • 2 likes

Can't see real-time lyrics

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryArgentina DeviceSamsung Galaxy Note8Operating SystemAndroid My Question or IssueI can"t see the real-time lyrics f...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Argentina   Device Samsung Galaxy Note8 Opera...

606 Views

0 replies

1 likes

  • 606 Views
  • 0 replies
  • 1 likes

Songs stop playing when i go off the app, how i am suppose to listen to music, just not use my phone

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 4Operating SystemAndroid 11 My Question or IssueAlready mentioned it in the title, duh

Casual Listener

Plan Premium Country United Kingdom Device Google Pixel 4 Operating System Android 11   My Question or Issue Already mentioned it in the title, duh

426 Views

0 replies

1 likes

  • 426 Views
  • 0 replies
  • 1 likes

Solved!! Podcasts not updating as of Sept 17, 2020

Plan FreeFree/PremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung Windows 10Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android windows 10My Question or IssueSpotify feature of downloading and listening to...

Music Fan

Plan Free Free/Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung Windows 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android windo...

carmendot

Music Fan

794 Views

1 replies

1 likes

  • 794 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution I can't find my liked songs on Android app. Where did it go?

PlanFreeCountryUSADeviceGalaxy S7Operating SystemAndroidMy Question or IssueI can't find my liked songs on Android app. Where did it go? I can find the liked songs on the computer program.

Music Fan

Plan Free Country USA Device Galaxy S7 Operating System Android My Question or Issue I can't find my liked songs on Android app. Where did it go? I can find the liked songs on the computer p...

Peter

Spotify Legend

2582 Views

9 replies

1 likes

  • 2582 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify crashes when opening Liked Songs

PlanPremiumCountryArgentinaDevicemoto g(6)Operating SystemAndroid Pie My Question or IssueThe app is closing itself automatically when trying to enter the Liked Songs screen, as well as not seeing it in my playlists. I'm using the Alpha version of th...

Regular

Plan Premium Country Argentina Device moto g(6) Operating System Android Pie   My Question or Issue The app is closing itself automatically when trying to enter the Liked Songs screen...

Pochs

Casual Listener

5621 Views

10 replies

16 likes

  • 5621 Views
  • 10 replies
  • 16 likes

Trouble playing downloaded podcast (Joe Rogan)

PlanPremiumCountryUSA Device Samsung Galaxy S20Operating System Android 10 My Question or IssueI have a problem when playing a downloaded Joe Rogan podcast. Even though I have downloaded the podcast, if I lose my network connection, the podcast will ...

Casual Listener

  Plan Premium Country USA   Device  Samsung Galaxy S20 Operating System  Android 10   My Question or Issue I have a problem when playing a downloaded Joe Rogan p...

beerens20

Newbie

1682 Views

1 replies

1 likes

  • 1682 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify does not start on Galaxy Note 9 / Android 10 / Knox

PlanPremiumCountrySwedenDeviceSamsung Galaxy Note 9 with Samsung KnoxOperating SystemAndroid 10 My Question or IssueI have been using Spotify without problem earlier. I had to recently perform a factory reset on my Galaxy Note 9 and re-install the Sp...

Casual Listener

Plan Premium Country Sweden Device Samsung Galaxy Note 9 with Samsung Knox Operating System Android 10   My Question or Issue I have been using Spotify without problem earlier. I had t...

Ver

Spotify Legend

5356 Views

16 replies

1 likes

  • 5356 Views
  • 16 replies
  • 1 likes

search not working on xiaomi tv box

search not working on xiaomi tv box. reinstalling spotify app was not helpfulPlanPremiumCountryIsraelDevicexiaomi tv boxOperating SystemAndroid My Question or Issuesearch not working on xiaomi tv box. reinstalling spotify app was not helpful

Visitor

search not working on xiaomi tv box.  reinstalling spotify app was not helpful Plan Premium Country Israel Device xiaomi tv box Operating System Android   My Question or Issue s...

763 Views

0 replies

1 likes

"android""search not working"
  • 763 Views
  • 0 replies
  • 1 likes

Free version low volume control

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs above I have the free version, just bought a new car and via bluetooth i have very low vol...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As abov...

574 Views

0 replies

1 likes

  • 574 Views
  • 0 replies
  • 1 likes

Notification

It is a new problem for me.Whenever I hit the Pause button, the spotify notification in the status bar disappears.I tried everything but nothing happened...

Visitor

It is a new problem for me. Whenever I hit the Pause button, the spotify notification in the status bar disappears. I tried everything but nothing happened...  

MKJay

Visitor

659 Views

1 replies

2 likes

  • 659 Views
  • 1 replies
  • 2 likes

widget disappeared 2020

PlanPremiumCountryMxDevicesony H8266Operating SystemAndroid v10 My Question or Issuehomescreen widget is now a tiny plain white rectangle. restarting, removing and replacing the widget gets me the same white placeholder instead of the player.app work...

Newbie

Plan Premium Country Mx Device sony H8266 Operating System Android v10   My Question or Issue homescreen widget is now a tiny plain white rectangle. restarting, removing and replacing ...

529 Views

0 replies

1 likes

Android 10
Widget
  • 529 Views
  • 0 replies
  • 1 likes

Group Session Bugs

PlanPremiumCountryPortugal DeviceMi Note 10Operating SystemAndroid My Question or IssueI've been testing Group Session between two Android Phones and I'd like to report the following 2 issues: 1 - Whenever a song is added to the queue, either by a cl...

Regular

Plan Premium Country Portugal   Device Mi Note 10 Operating System Android   My Question or Issue I've been testing Group Session between two Android Phones and I'd like to repor...

1539 Views

0 replies

4 likes

  • 1539 Views
  • 0 replies
  • 4 likes