Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115204 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231608 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
591061 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485570 Views
580 replies
42 likes
PlanFree/PremiumCountryUnited StatesDeviceMotorola Moto e5 GoOperating SystemAndroid Oreo (8.1) My Question or IssueSomebody please help me. I have a problem where half of my songs play and the other half doesn't. For an example:Song plays, next song...
Plan Free/Premium Country United States Device Motorola Moto e5 Go Operating System Android Oreo (8.1) My Question or Issue Somebody please help me. I have a problem where half of my...
405 Views
0 replies
1 likes
PlanPremium (family)CountryUSADeviceLG thin QOperating SystemAndroid My Question or IssueI installed the Android app down in the corner it says get app but it's installed My husband's Android Pixel 3 phone has a library icon there.there are many acti...
Plan Premium (family) Country USA Device LG thin Q Operating System Android My Question or Issue I installed the Android app down in the corner it says get app but it's insta...
690 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLG Stylo 4Operating SystemDon't rememebr My Question or IssueI am so annoyed with this at this point.I listen to the R/Slash podcast ALL THE TIME. Lately, however, when I attempt to listen to it the sound is chopp...
Plan Premium Country United States Device LG Stylo 4 Operating System Don't rememebr My Question or Issue I am so annoyed with this at this point. I listen to the R/Slash pod...
Visitor
1516 Views
1 replies
1 likes
Duo (owner of account)PremiumUK DevicePixel 2Operating SystemAndroid Oreo Had my email come through on 10th September to claim the google nest mini but when i go onto the google store to claim it its showing as charging me full price so not sure if i...
Duo (owner of account) Premium UK Device Pixel 2 Operating System Android Oreo Had my email come through on 10th September to claim the google nest mini but when i go onto...
Spotify Star
602 Views
1 replies
0 likes
PlanPremiumCountryUruguayDeviceSamsung J2 CoreOperating SystemAndroid Oreo My problem is that even if i have the app updated the lyrics on my account doesn't appear. I logged with mi mother's account on my phone becouse she has the lyrics and they ap...
Plan Premium Country Uruguay Device Samsung J2 Core Operating System Android Oreo My problem is that even if i have the app updated the lyrics on my account doesn't appea...
Spotify Star
626 Views
1 replies
0 likes
PlanPremiumCountryRussiaDeviceSamsung Galaxy 8+Operating SystemAndroid 9 My Question or IssueWhen you close all open tabs on Android devices while listening to music, Spotify also closes, causing playback to stop ... this is very annoying ... Other m...
Plan Premium Country Russia Device Samsung Galaxy 8+ Operating System Android 9 My Question or Issue When you close all open tabs on Android devices while listening to music, Spotify...
860 Views
0 replies
0 likes
PlanFreeDeviceredmi note 9 Bonjour, je n'arrive pas à me connecter sur mon android, j'ai ce message "Vous êtes en mode hors connexion.vérifiez votre connexion, puis réessayez"j'ai essayer en WIFI ainsi qu'en 4G mais c'est le même problème.J'ai réussi...
Plan Free Device redmi note 9 Bonjour, je n'arrive pas à me connecter sur mon android, j'ai ce message "Vous êtes en mode hors connexion.vérifiez votre connexion, puis réessayez" j'ai es...
1799 Views
0 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Legend
1076 Views
1 replies
1 likes
PlanPremiumCountryPolandDevice(PX5 Car unit)Operating System(Android 10) My Question or IssueHello In old layout I have home library etc on the bottom and all works great. Now its move to the left and I don't have previous song button. How to change ...
Plan Premium Country Poland Device (PX5 Car unit) Operating System (Android 10) My Question or Issue Hello In old layout I have home library etc on the bottom and all works grea...
Visitor
1333 Views
2 replies
2 likes
I know many others have had issues with it, but I was wondering if Spotify's developers have implemented any solutions yet? Everything I've found seemed to be from last year.
I know many others have had issues with it, but I was wondering if Spotify's developers have implemented any solutions yet? Everything I've found seemed to be from last year.
Spotify Legend
1754 Views
4 replies
1 likes
Asus Chromebook Flip C433 with latest Chrome OS. Have Premium Plan Spotify subscription. My Question or Issue I can no longer see the option to use the SD card or internal memory under the Other setting in Spotify. This worked the first time however,...
Asus Chromebook Flip C433 with latest Chrome OS. Have Premium Plan Spotify subscription. My Question or Issue I can no longer see the option to use the SD card or interna...
Casual Listener
1320 Views
1 replies
1 likes
if you get a call while streaming audio to a Bluetooth headset or in another device, like stereocar, speaker, music stops as expected, but then playback fails after the call has been ended. You need to reboot in most cases in order to get back music ...
if you get a call while streaming audio to a Bluetooth headset or in another device, like stereocar, speaker, music stops as expected, but then playback fails after the call has been...
Spotify Legend
1638 Views
3 replies
2 likes
PlanPremiumCountryUnited StatesDeviceNokia 7.2Operating SystemAndroid 9/10Spotify App Version8.5.57.1164 My Question or IssueI have been experiencing an intermittent issue with the audio quality from Spotify. Initially I thought it was an issue with ...
Plan Premium Country United States Device Nokia 7.2 Operating System Android 9/10 Spotify App Version 8.5.57.1164 My Question or Issue I have been experiencing an intermittent issu...
Spotify Legend
2235 Views
4 replies
0 likes
PlanPremiumCountryFranceDeviceXiaomi Redmi Note 5 ProOperating SystemAndroid 9 - MIUI 11 My Question or IssueSituation :- When network (mobile provider or WiFi) is good, Spotify is good. When no network (or Airplane mode), Spotify is good also (obvio...
Plan Premium Country France Device Xiaomi Redmi Note 5 Pro Operating System Android 9 - MIUI 11 My Question or Issue Situation : - When network (mobile provider or WiFi) is good, Sp...
696 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceXiaomi Redmi Note 5 ProOperating SystemAndroid 9 - MIUI 11 My Question or IssueSince a while now, I've been having regular issues when starting Spotify on my android smartphone. Behavior when it happens :- When Spotify s...
Plan Premium Country France Device Xiaomi Redmi Note 5 Pro Operating System Android 9 - MIUI 11 My Question or Issue Since a while now, I've been having regular issues when starting ...
390 Views
0 replies
0 likes
I recently bought a Xiaomi Mi Note 10 ( running Andriod 9) and when I connect to my BMW i3 with Bluetooth I don’t get any sound when playing Spotify.It works with other apps such as Youtube, Acast etc. The settings for “audio” is ON. As soon as I try...
I recently bought a Xiaomi Mi Note 10 ( running Andriod 9) and when I connect to my BMW i3 with Bluetooth I don’t get any sound when playing Spotify. It works with other apps such as Youtube, A...
Spotify Legend
2084 Views
3 replies
0 likes
PlanPremiumCountryIndiaDeviceRealme 2 ProOperating SystemAndroid OreoMy Question or IssueIt's been awhile since Spotify launched in India but still its most important and best features like Discover Weekly, Release Radar and Stations are not availabl...
Plan Premium Country India Device Realme 2 Pro Operating System Android Oreo My Question or Issue It's been awhile since Spotify launched in India but still its most important and best featu...
Spotify Star
1225 Views
2 replies
4 likes
Wondering why spotify can't set a default device to play too? ie when I am at home, and start spotify, EITHER, I shoud be able to set my Chromecast as the default device, or spotify should just fire up connected to the last connected device.Have seen...
Wondering why spotify can't set a default device to play too? ie when I am at home, and start spotify, EITHER, I shoud be able to set my Chromecast as the default device, or spotify should just fire ...
Spotify Legend
2013 Views
2 replies
14 likes
It is no longer possible to download an individual song from an album unless it is already on a playlist???! This is unacceptable!!!
It is no longer possible to download an individual song from an album unless it is already on a playlist???! This is unacceptable!!!
Spotify Legend
1677 Views
2 replies
11 likes
PlanPremiumCountryUSADeviceSamsung A11Operating SystemAndroid My Question or IssueIf I connect my phone to any Bluetooth device, it reshuffles the playlist and skips the current song. If I'm listening to an individual song (outside of a playlist), a ...
Plan Premium Country USA Device Samsung A11 Operating System Android My Question or Issue If I connect my phone to any Bluetooth device, it reshuffles the playlist and skips ...
468 Views
0 replies
0 likes
