Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35980 Views
64 replies
25 likes

35980 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874113 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874113 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Ads skipping on Android and iOS

PlanFreeCountryAustraliaDevicePixel 4, iPhone XSOperating SystemiOS 10, Android Oreo, My Question or IssueiOS I can skip ads using my car's control but it is not possible to skip ads on Android. Strangely on both iOS and Android skipping songs are po...

Helium77-au
Visitor
Plan Free Country Australia Device Pixel 4, iPhone XS Operating System iOS 10, Android Oreo, My Question or Issue iOS I can skip ads using my car's control but it is not possibl...
2020-05-14 8:55:21 AM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

Solved!! [All Platforms][Browse] notifications bar

I want the ability to change the song by going to the notifications bar of my phone like we used to be able to do. instead I now have to open the app back up just to go one song forward or back.

Thatsandman
Casual Listener
I want the ability to change the song by going to the notifications bar of my phone like we used to be able to do. instead I now have to open the app back up just to go one song forward or back.
2020-05-11 7:23:13 AM
2020-05-13 4:47:08 PM
Katerina
Spotify Legend
983 Views
3 replies
0 likes
All Platforms
Browse

983 Views
3 replies
0 likes

Spotify App closes after approx 10 minutes

I'm using a Samsung S6 edge+ and when listening to my music the app closes itself after about 10 minutes of no interaction.So I put an album on (doesn't matter if it's online or offline) put the phone in my pocket and then the music stops after a few...

Goonershelbs
Newbie
I'm using a Samsung S6 edge+ and when listening to my music the app closes itself after about 10 minutes of no interaction. So I put an album on (doesn't matter if it's online or offline) put the ph...
2016-02-10 11:05:18 AM
2020-05-13 4:03:18 PM
Ashley2000d
Newbie
1032 Views
2 replies
0 likes
Samsung Galaxy S6 edge+

1032 Views
2 replies
0 likes

Solved!! Albums not loading

PlanPremiumCountryGermanyDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueWhen I go to my "Library" then to the tab "Albums" (with the filter downloads on) and then click on one downloaded Album, I only get an empty screen (See Scr...

fan2020
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy 8 Operating System Android 9 My Question or Issue When I go to my "Library" then to the tab "Albums" (with the filter downloads on)...
2020-05-05 11:39:21 AM
2020-05-13 12:05:40 PM
hanicht
Regular
19162 Views
7 replies
0 likes

19162 Views
7 replies
0 likes

Solved!! Local files won't sync

PlanPremiumCountryAustria DeviceOneplus3, PCOperating SystemAndroid, Windows 10 My Question or Issue I'm having no success syncing the local files from my PC to my OnePlus 3 Android phone. In the past, these files synced perfectly but one day all fol...

TuddMusic
Casual Listener
Plan Premium Country Austria Device Oneplus3, PC Operating System Android, Windows 10 My Question or Issue I'm having no success syncing the local files from my PC to m...
2018-11-29 3:50:39 AM
2020-05-13 11:11:14 AM
aceseejay
Newbie
11739 Views
8 replies
0 likes

11739 Views
8 replies
0 likes

Can't add albums to queue anymore.

With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like myself, I've had to downgrade to an older version (8...

Gabe29
Newbie
With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like m...
2019-09-30 5:53:41 PM
2020-05-13 6:15:05 AM
owright907
Newbie
1337 Views
2 replies
1 likes

1337 Views
2 replies
1 likes

[Android] shuffle defaults on Spotify-created playlists and won't shut off

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid My Question or IssueFor the past couple of weeks, any Spotify generated playlists such as discover weekly default to shuffling and you can't turn it off. No matter how many times I tried to ge...

infiniteave
Newbie
Plan Premium Country USA Device Pixel 3 Operating System Android My Question or Issue For the past couple of weeks, any Spotify generated playlists such as discover weekly default to...
2020-05-12 11:56:26 PM
159 Views
0 replies
0 likes

159 Views
0 replies
0 likes

Chromecast on Android for Premium users only?

PlanFreeCountryUS DeviceLG AristoOperating SystemAndroid My Question or IssueSpotify for Android is now telling me that Chromecast connection is for available for Premium users only. Since when? Is someone at Spotify actively trying to drive away (fr...

jeffhpc1
Gig Goer
Plan Free Country US Device LG Aristo Operating System Android My Question or Issue Spotify for Android is now telling me that Chromecast connection is for available for Premiu...
2018-08-06 5:58:13 PM
2020-05-12 11:11:57 PM
iulianf
Casual Listener
1796 Views
2 replies
0 likes

1796 Views
2 replies
0 likes

Spotify won’t stay installed on my Galaxy S8

My Question or IssueHi, I’ve had the Spotify app downloaded on my Galaxy S8 for months without issue. Went to launch it this morning and it was no longer visible on my home page or shown in my list of downloaded apps. Headed to Google Playstore to re...

StevieD1
Casual Listener
My Question or Issue Hi, I’ve had the Spotify app downloaded on my Galaxy S8 for months without issue. Went to launch it this morning and it was no longer visible on my home page or shown in my list...
2020-05-06 9:41:36 PM
2020-05-12 10:51:15 PM
KlambAU
Casual Listener
621 Views
3 replies
0 likes

621 Views
3 replies
0 likes

Spotify (Android) doesn't see Chromecast (issue report and solution)

I've got Google Chromecast and Yamaha RX-V685 receiver. Android Spotify device list shows the phone and receiver only. No Chromecast is seen. Why?The answer is unexpected. I've named my Yamaha receiver "Salon" and Google Chromecast "Salon" too. Spoti...

sunmoon51
Casual Listener
I've got Google Chromecast and Yamaha RX-V685 receiver. Android Spotify device list shows the phone and receiver only. No Chromecast is seen. Why? The answer is unexpected. I've named my Yamaha rece...
2020-05-12 10:49:58 PM
225 Views
0 replies
1 likes

225 Views
0 replies
1 likes

spotify plays 1 song then stops. have to push next song for it to move on to the next.

PlanFree/PremiumCountry DeviceSamsungOperating SystemAndroid My Question or Issuehave spotify on my ps4, pc, and phone. ps4 and pc work perfectly fine. phone on the other hand does not. i push the shuffle button and it picks a song to play. once the ...

Lungfish666
Casual Listener
Plan Free/Premium Country Device Samsung Operating System Android My Question or Issue have spotify on my ps4, pc, and phone. ps4 and pc work perfectly fine. phone on the othe...
2020-05-11 11:19:21 PM
2020-05-12 9:40:42 PM
Tchay1
Visitor
490 Views
4 replies
2 likes

490 Views
4 replies
2 likes

Superuser Contribution Can not play downloaded music from local files on mobile

PlanPremiumCountrySwedenDeviceHuawei P20 LiteOperating SystemAndroid My Question or IssueAs the title says, i can not play music i have in my playlist from local files i have on my computer, everything have worked great till today when this error occ...

gotagofast1
Visitor
Plan Premium Country Sweden Device Huawei P20 Lite Operating System Android My Question or Issue As the title says, i can not play music i have in my playlist from local file...
2020-05-10 6:55:21 PM
2020-05-12 1:29:45 PM
Elena
Moderator
415 Views
1 replies
0 likes

415 Views
1 replies
0 likes

Superuser Contribution Android App "select music" from local device takes forever to load

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid So I loved the feature on my android app to import local files directly from my phone's files without the need to use the desktop app. But for a few weeks now, the "select music" page lo...

luec33
Visitor
Plan Premium Country Germany Device OnePlus 6 Operating System Android So I loved the feature on my android app to import local files directly from my phone's files without th...
2020-05-11 6:01:48 PM
2020-05-12 10:28:11 AM
Ivan
Spotify Legend
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

Samsung Galaxy watch Bluetooth not shuffle offline

PlanPremiumCountry ItalyDeviceSamsung galaxy watchOperating SystemTIZEN 4.0.0.1 My Question or IssueHi all i think this is RIDICULOUS! But i bought a samsung galaxy watch last week and installed on spotify mobile, when i go out for a run shuffle mode...

Joshua2019
Regular
Plan Premium Country Italy Device Samsung galaxy watch Operating System TIZEN 4.0.0.1 My Question or Issue Hi all i think this is RIDICULOUS! But i bought a samsung galaxy watc...
2019-01-24 9:49:52 PM
2020-05-12 10:23:05 AM
Poeps
Casual Listener
1340 Views
4 replies
1 likes

1340 Views
4 replies
1 likes

Mobile restarts moments after start application

PlanPremiumCountry PortugalDeviceHuawei P8 Lite 2017 My Question or Issue When i open Spotify in my android it restart the device. I've tried more than 10 times, everytime that i open the application, my android goes down. I've tried to unistall the ...

zmrevez
Newbie
Plan Premium Country Portugal Device Huawei P8 Lite 2017 My Question or Issue When i open Spotify in my android it restart the device. I've tried more than 10 times, everytim...
2019-01-26 1:10:33 AM
2020-05-12 10:19:58 AM
Neo-soulguy
Regular
510 Views
1 replies
1 likes

510 Views
1 replies
1 likes

Superuser Contribution Playback stops after each song, the playlist doesn't advance to the next song.

PlanPremiumCountryUSADeviceSamsung G920V.07Operating SystemAndroid version 7.0 My Question or IssueSpotify version 8.5.57.1164 My phone was updated 5/6/2020 and since then it will play one song from a playlist then stop. I have to advance to the next...

twenger50
Casual Listener
Plan Premium Country USA Device Samsung G920V.07 Operating System Android version 7.0 My Question or Issue Spotify version 8.5.57.1164 My phone was updated 5/6/2020 and since...
2020-05-11 8:56:23 PM
2020-05-12 10:03:21 AM
Ivan
Spotify Legend
503 Views
4 replies
2 likes

503 Views
4 replies
2 likes

Superuser Contribution The app crashes with the 3 dots menu

PlanPremiumCountryMexicoDeviceUlefone armor 6eOperating systemAndroid 9 Whenever I want to use the 3 dots menu of the songs the app crash, I been doing everything and nothing works, it's getting really annoying

BlazeRlyeh
Visitor
Plan Premium Country Mexico Device Ulefone armor 6e Operating system Android 9 Whenever I want to use the 3 dots menu of the songs the app crash, I been doing everything and n...
2020-05-11 9:21:21 AM
2020-05-12 9:57:10 AM
Ivan
Spotify Legend
328 Views
1 replies
0 likes

328 Views
1 replies
0 likes

Superuser Contribution At the end of a song, the timer goes back 10 seconds, silence plays after the end of the song +more

PlanPremiumCountryCanadaDevice(Samsung Galaxy Note 5)Operating System(Android Oreo? Version 7.0) My Question or IssueAs the title says! Also that once the song and the "10 sec rewind" repeats, it plays dead air and does not autoplay at all. I have tr...

Lollypop9
Visitor
Plan Premium Country Canada Device (Samsung Galaxy Note 5) Operating System (Android Oreo? Version 7.0) My Question or Issue As the title says! Also that once the song and the "...
2020-05-12 5:51:43 AM
2020-05-12 8:42:19 AM
Mario
Spotify Legend
281 Views
2 replies
0 likes

281 Views
2 replies
0 likes

Solved!!Superuser Contribution Next song won't play, again

PlanPremiumCountrySlovakiaDevice(SMP9002)Operating System(Android 4.4.2) My Question or IssueI have this problem on my SMP9002 devices from tomorow 2020 May 11, again. I download Spotify update, and when I play music online, the music just stops afte...

michalmi
Casual Listener
Plan Premium Country Slovakia Device (SMP9002) Operating System (Android 4.4.2) My Question or Issue I have this problem on my SMP9002 devices from tomorow 2020 May 11, ag...
2020-05-12 8:35:44 AM
2020-05-12 8:40:52 AM
Mario
Spotify Legend
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Superuser Contribution The song doesn't end and returns to the middle without playing audio

When I listen to a song and it ends, it returns to the middle of the song and plays without audio and no longer skips to the next song until I press the next button on the player.

rogery22
Casual Listener
When I listen to a song and it ends, it returns to the middle of the song and plays without audio and no longer skips to the next song until I press the next button on the player. &nbs...
2020-05-12 2:35:55 AM
2020-05-12 8:29:28 AM
Mario
Spotify Legend
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

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