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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387399 Views

545 replies

34 likes

Account
Free
  • 387399 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Import your music option

Hi all my friends have the "Import your music" option in Settings but I don't and that could be very useful to me. I wanted to know how can I have it or if there's something I have to do in Settings or something, so I can decide if I renew my premium...

Casual Listener

Hi all my friends have the "Import your music" option in Settings but I don't and that could be very useful to me. I wanted to know how can I have it or if there's something I have to do in Settings ...

Elena

Moderator

811 Views

1 replies

0 likes

  • 811 Views
  • 1 replies
  • 0 likes

Cant play an individual song on phone but can on Windows laptop

PlanFreeCountry DeviceSamsung Galaxy A80Operating Systemlatest My Question or IssueWhen i search for a song on my phone i can never play the individual song, only shuffle play a load of songs related to it, but when i login on the same account on my ...

Visitor

Plan Free Country   Device Samsung Galaxy A80 Operating System latest   My Question or Issue When i search for a song on my phone i can never play the individual song, only shuffl...

robigouk

Composer

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Unplayed Podcast don't show up

PlanPremiumCountryGermanyDeviceS20+ 5g, S7 edge, S5, Galaxy Tab s3Operating SystemAndroid Hey,I have the Problem that two of my three Podcast shows don't show up in the unplayed list in the podcast index in your library. This is for all my devices. S...

Visitor

  Plan Premium Country Germany Device S20+ 5g, S7 edge, S5, Galaxy Tab s3 Operating System Android   Hey, I have the Problem that two of my three Podcast shows don't show up in t...

401 Views

0 replies

2 likes

  • 401 Views
  • 0 replies
  • 2 likes

Favorite?

Hello, Why do up two covers to show me? How can i change this? Up right cover (Sonic) is first album than i add after install Spotife. Now i excluding this album from favorite, but it show me every day. PlanPremiumCountryRussiaDevice(Huawei p10 lite)...

Regular

Hello,  Why do up two covers to show me? How can i change this? Up right cover (Sonic) is first album than i add after install Spotife. Now i excluding this album from favorite, but it show me ...

MattSuda

Spotify Star

1128 Views

8 replies

0 likes

  • 1128 Views
  • 8 replies
  • 0 likes

Long press on buds plus does not open Spotify

Plan :FreeCountry :India Device :OnePlus 7Operating System :Android 10 My Question or Issue :There's an option on the Galaxy wearable application that allows you to customize the touch actions on the buds plus. One such feature is the long press on t...

Visitor

Plan : Free Country : India   Device : OnePlus 7 Operating System : Android 10   My Question or Issue : There's an option on the Galaxy wearable application that allows you ...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

App crashes when on an artist page

PlanPremiumCountryBrazilDeviceMoto G6 PlusOperating SystemAndroid 9 My Question or IssueThe app crashes and closes every time that I open any artist page.

Newbie

Plan Premium Country Brazil Device Moto G6 Plus Operating System Android 9   My Question or Issue The app crashes and closes every time that I open any artist page.

Billy-J

Spotify Star

452 Views

1 replies

0 likes

Artist app crash
  • 452 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When is iOS interface coming to Android users?

Plan: Premium PlanCountry: BrazilDevice: Redmi Note 8 ProOperating System: Android 10/MIUI My Question or IssueI wonder when is this update coming to Android users. The new playlist/artists/album page is different, and this update has been rolling on...

Casual Listener

Plan: Premium Plan Country: Brazil Device: Redmi Note 8 Pro Operating System: Android 10/MIUI    My Question or Issue I wonder when is this update coming to Android users. The new pl...

Elena

Moderator

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Android - prevent auto start

PlanPremium FamilyCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueFor this situation - Spotify has NOT be used in a few days.Samsung, BT is not on, so I turn BT on.I connect my BT ear buds. My intention is to make a phon...

Visitor

Plan Premium Family Country USA Device Samsung Galaxy S10 Operating System Android   My Question or Issue For this situation - Spotify has NOT be used in a few days. Samsung, BT is no...

652 Views

0 replies

0 likes

  • 652 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Bring back queue button on now playing screen please

PlanPremiumCountryIndonesia DeviceSamsung galaxy S10Operating SystemAndroid 10 My Question or IssueWhy did you change the queue button on the bottom right of now playing screen into share button!? I'd rather have the ability to control my playlist ea...

Visitor

Plan Premium Country Indonesia   Device Samsung galaxy S10 Operating System Android 10   My Question or Issue Why did you change the queue button on the bottom right of now playi...

Gunnerxp

Regular

6288 Views

19 replies

47 likes

  • 6288 Views
  • 19 replies
  • 47 likes

Solved!!Superuser Contribution Blank screen

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S5Operating SystemAndroid 5.0 My Question or IssueSpotify on my phone stopped working yesterday and I have not been able to fix it. The app only shows a blank screen with the three icons at the bo...

Regular

Plan Premium Country The Netherlands Device Samsung Galaxy S5 Operating System Android 5.0   My Question or Issue Spotify on my phone stopped working yesterday and I have not been ab...

bbaale

Casual Listener

40078 Views

18 replies

7 likes

  • 40078 Views
  • 18 replies
  • 7 likes

Not working on 4G

Showing message " No internet connection" on 4g volte network despite working internet. Works fine on wifi. Tried reinstalling and re-logging but doesn't work.PlanPremiumCountryIndiaDeviceOnePlus 6TOperating SystemOxygenOS version 10.3.4 My Question ...

Visitor

Showing message " No internet connection" on 4g volte network despite working internet. Works fine on wifi. Tried reinstalling and re-logging but doesn't work. Plan Premium Country India Device ...

558 Views

0 replies

0 likes

4G
  • 558 Views
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  • 0 likes

Superuser Contribution Liked songs playlist missing for 2 months, and now crashes app when selected

PlanPremiumCountryUSADeviceT-Mobile REVVLOperating SystemAndroid 7.0 My Question or IssueFor the past 2 months my liked songs playlist has been missing on the Android app but works fine on all other devices. On the Android app, I can click on liked s...

Casual Listener

Plan Premium Country USA Device T-Mobile REVVL Operating System Android 7.0   My Question or Issue For the past 2 months my liked songs playlist has been missing on the Android app but...

Ivan

Spotify Legend

445 Views

1 replies

1 likes

  • 445 Views
  • 1 replies
  • 1 likes

Daily Mix Missing from Phone App

PlanPremiumCountryIndiaDeviceGoogle Pixel 3 (Year of Purchase: December 2018)Operating SystemAndroidMy Question or IssueMy Daily Mixes are missing from the App home page. I can find them on the desktop 'made for you section' on my laptop app. I have ...

Visitor

Plan Premium Country India Device Google Pixel 3 (Year of Purchase: December 2018) Operating System Android My Question or Issue My Daily Mixes are missing from the App home page. I can find...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Playback switches device when on same connection

PlanPremium DevicePC and Android My Question or Issue Ok let me explain. My PC, which is connected to the Internet, plays music on spotify. Then I go take a **bleep**. Pull out my android phone and activate wifi (I don't always keep it on). As soon a...

Gig Goer

Plan Premium   Device PC and Android   My Question or Issue   Ok let me explain. My PC, which is connected to the Internet, plays music on spotify. Then I go take a **bleep**. ...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Can't see album names in playlist anymore?

PlanFamilyCountryCanadaDeviceSamsung Galaxy A90Operating SystemAndroid 10 My Question or IssueI maintain a "master playlist" of some 6000 songs that I regularly update. In editing the playlist today, Spotify stopped showing me the names of the albums...

Newbie

Plan Family Country Canada Device Samsung Galaxy A90 Operating System Android 10   My Question or Issue I maintain a "master playlist" of some 6000 songs that I regularly update. In ed...

drred2510

Regular

1352 Views

1 replies

1 likes

  • 1352 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Haven't received the lyrics update

PlanPremiumCountryIndia DeviceLG G6 ThinQOperating SystemAndroid Pie My Question or IssueA lot of my friends here have received the update so I know it's not a location thing- why won't the lyrics show up on my phone ?

Visitor

Plan Premium Country India   Device LG G6 ThinQ Operating System Android Pie   My Question or Issue A lot of my friends here have received the update so I know it's not a locatio...

user-removed

Not applicable

1205 Views

2 replies

0 likes

Android
lyrics
  • 1205 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Unable to click on non-main artist under the song title

PlanPremium DeviceAll devices with Android + saw its also present on Iphone My Question or IssueI tried to make it most obvious in the title. If I play song on my phone where there are more than 1 artists, I Can't click on artist who is not first lis...

Newbie

Plan Premium   Device All devices with Android + saw its also present on Iphone   My Question or Issue I tried to make it most obvious in the title. If I play song on my phone where ...

Ivan

Spotify Legend

2166 Views

1 replies

2 likes

artist
bug
click
Mobile
multiple
  • 2166 Views
  • 1 replies
  • 2 likes

Solved!! Liked songs not playing/downloading

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemAndroid 10My Question or IssueLiked songs will not play, it will not let me download the liked playlist either, I have tried reinstalling the app, clearing my cache and restarting my...

Casual Listener

Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System Android 10 My Question or Issue Liked songs will not play, it will not let me download the liked playlist either, I...

djboogy12

Casual Listener

862 Views

2 replies

1 likes

  • 862 Views
  • 2 replies
  • 1 likes

Superuser Contribution App freezing / not working

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8.0 My Question or IssueSpotify App kept freezing and crashing yesterday, even freezing the whole phone sometimes. Followed the instructions woth clearing cache etc. and reinstal...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0   My Question or Issue Spotify App kept freezing and crashing yesterday, even freezing the whole phon...

Elena

Moderator

4338 Views

1 replies

0 likes

  • 4338 Views
  • 1 replies
  • 0 likes

Saved Albums disappearing

PlanPremiumCountryGermany DeviceSamsung A6 My Question or Issue I saved some Albums in my Library, and some of them I downloaded. But now most of my saved Albums are disappeared. When I search one of these Albums they say it's still saved and still d...

Visitor

Plan Premium Country Germany  Device Samsung A6   My Question or Issue   I saved some Albums in my Library, and some of them I downloaded. But now most of my saved Albums are ...

SoundShots

Composer

1420 Views

1 replies

1 likes

  • 1420 Views
  • 1 replies
  • 1 likes