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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376112 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7553 Views

0 replies

7 likes

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Spotity doesn't want to open some playlists and albums!

Spotify can't open the playlists and albums of an artists page but it let me open one that's not from one. I tried to reinstall the app, unistall it in the most cleanest way, but nothing. I'm using a phone with Android 6.

Visitor

Spotify can't open the playlists and albums of an artists page but it let me open one that's not from one. I tried to reinstall the app, unistall it in the most cleanest way, but nothing. I'm usi...

653 Views

0 replies

0 likes

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Erratic behaviour when using Spotify on my BMW

PlanPremiumCountryBelgiumDeviceXiaomi A3Operating SystemAndroid 10My Question or IssueSpotify is a nightmare since the 2 years I have my BMW 5-series Every time it's a guessing game : - Will it work fine ? (yes 20% of good behaviour) - Will the sound...

Visitor

Plan Premium Country Belgium Device Xiaomi A3 Operating System Android 10 My Question or Issue Spotify is a nightmare since the 2 years I have my BMW 5-series 😞 Every time it's a guessing ...

549 Views

0 replies

0 likes

  • 549 Views
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Spotify use 500 megabytes in 30 minutes

The last days spotify has used a lot of megabytes, wich did not happen before. I tried changing the streaming to normal but it didnt help. When it happend i just had bought jabra elite 65t wireless headphones. They connect with bluetooth so i cant un...

Newbie

The last days spotify has used a lot of megabytes, wich did not happen before. I tried changing the streaming to normal but it didnt help. When it happend i just had bought jabra elite 65t wireless h...

368 Views

0 replies

0 likes

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App crashes when i open it

Have re installed app deleted all its data etc reset phone , tried everything, but for 2 days now as soon as I open the app it just closes instantly...PlanPremiumCountryNew Zealand DeviceHuaweiOperating System Android My Question or Issue app crashin...

Casual Listener

Have re installed app deleted all its data etc reset phone , tried everything, but for 2 days now as soon as I open the app it just closes instantly... Plan Premium Country New Zealand   D...

434 Views

0 replies

0 likes

Android
crashing
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Radio Queue greyed out Galaxy Tab s6, viewable desktop

PlanFreeCountryCanadaDeviceSamsung Galaxy Tab s6Operating SystemAndroid 10 My Question or IssueI've noticed that the "queue" button in Spotify on my Galaxy Tab s6 is greyed out yet on the desktop (Win10) version of Spotify it's clickable just fine.Is...

Regular

Plan Free Country Canada Device Samsung Galaxy Tab s6 Operating System Android 10   My Question or Issue I've noticed that the "queue" button in Spotify on my Galaxy Tab s6 is greyed o...

338 Views

0 replies

0 likes

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No go-to-radio-playlist function

PlanFreeCountryRussiaDeviceHonor 9 LiteOperating SystemAndroid My Question or IssueWhen I chose the playlist and go to the "three-dot" menu there's no go-to-radio-playlist function, but I have one in the desktop version on Windows 10.

Casual Listener

Plan Free Country Russia Device Honor 9 Lite Operating System Android  My Question or Issue When I chose the playlist and go to the "three-dot" menu there's no go-to-radio-playlist func...

430 Views

0 replies

0 likes

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Google alarm not working despite suggested fix

PlanFreeCountryCanadaDeviceTeracubeOperating SystemAndroid 9 My Question or IssueMy alarm is not consistently connecting to Spotify. Sometimes it works, sometimes I get a beeping alarm instead, sometimes I get silence and sleep through my "alarm", an...

Newbie

Plan Free Country Canada Device Teracube Operating System Android 9   My Question or Issue My alarm is not consistently connecting to Spotify. Sometimes it works, sometimes I get a bee...

314 Views

0 replies

0 likes

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Superuser Contribution Spotify app loading/many other issues

Hello friends,I have been having ongoing trouble with the Spotify app for about a year now that Spotify has yet to help me or get back to me about. I was run through a bunch of fixes and nothing worked. I remember at one point the app worked fine for...

Newbie

Hello friends, I have been having ongoing trouble with the Spotify app for about a year now that Spotify has yet to help me or get back to me about. I was run through a bunch of fixes and nothing ...

Xenia

Moderator

489 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Problems with my App

Yesterday everything worked fine. Then while playing Music, the App crashed and I have to log in again. But when I'm trying to log in, it says me that I'm offline. I'm not offline!!! After trying the Link, it says the link is expiredAfter checking my...

Visitor

  Yesterday everything worked fine. Then while playing Music, the App crashed and I have to log in again. But when I'm trying to log in, it says me that I'm offline. I'm not offline!!! After tr...

Peter

Spotify Legend

632 Views

1 replies

0 likes

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Superuser Contribution Stop synching play across devices

Just raising my voice trying to get you to disable automatic sync play across devices. I have one Android smartphone I'm listening pods on. I don't want that one to sync with any other device I use, I always want it to resume the last pod I listen on...

Regular

Just raising my voice trying to get you to disable automatic sync play across devices.   I have one Android smartphone I'm listening pods on. I don't want that one to sync with any other devic...

Xenia

Moderator

658 Views

1 replies

1 likes

  • 658 Views
  • 1 replies
  • 1 likes

Solved!! Lock screen controls on Pixel 4/Android 10

I just set up my new Pixel 4 yesterday, and one thing I notice is that the Spotify widget with playback controls no longer appears on the lock screen. Now, the Pixel 4 does have the ability to use gestures (i.e. wave your hand) to skip forward or bac...

Regular

I just set up my new Pixel 4 yesterday, and one thing I notice is that the Spotify widget with playback controls no longer appears on the lock screen. Now, the Pixel 4 does have the ability to use ge...

greiko

Visitor

33142 Views

14 replies

7 likes

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  • 14 replies
  • 7 likes

Solved!!Superuser Contribution Reinstalled app - ads still play - Premium

PlanPremiumCountryUSDevicePixel 2Operating SystemLatest Android with updates as of today. My Question or IssueStarted with free account on Android. Upgraded to Premium via PayPal. Cleared Spotify app cache and data files on my Pixel 2. Logged out. Un...

Visitor

  Plan Premium Country US Device Pixel 2 Operating System Latest Android with updates as of today.   My Question or Issue Started with free account on Android. Upgraded to Premiu...

Peter

Spotify Legend

656 Views

1 replies

0 likes

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  • 1 replies
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Missing Artists With Saved Tracks

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited KingdomSamsung S8Operating SystemAndroid My Question or IssueThis topic has been raised before but with no ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United Kingdom Samsung S8 Operating System Android&...

332 Views

0 replies

0 likes

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Superuser Contribution What does this button does?

PlanFreeCountryIndia DeviceMotorola one fusion plusOperating SystemAndroid 10 My Question or IssueWhat does the icon does in the notification bar?? I am attaching an image , which I have marked the icon. I need to know what does that switch do and di...

Visitor

Plan Free Country India  Device Motorola one fusion plus Operating System Android 10   My Question or Issue What does the icon does in the notification bar?? I am attaching an ima...

SoundShots

Composer

572 Views

2 replies

0 likes

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  • 2 replies
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Hide song feature disappeared - Update

PlanPremiumCountryUKDeviceGoogle Pixel 3a XLOperating SystemAndroid v9.0 (Pie) My Question or Issue Hi there, Just following up my previous post on this subject. The hide song feature (launched in April 2020) is still missing and has been since last ...

Visitor

Plan Premium Country UK Device Google Pixel 3a XL Operating System Android v9.0 (Pie)   My Question or Issue   Hi there,    Just following up my previous post on this...

jesse-575

Regular

667 Views

1 replies

1 likes

Hide song feature
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Discover weekly playlist problem

PlanPremiumCountry Russia Device(Samsung Galaxy note 9)Operating System(Android Oreo) My Question or IssueI use spotify for 2 weeks. I havent got discover weekly playlist.Is it normal?I check recomendation.There are 6 mixes, release radar and repeat ...

Casual Listener

  Plan Premium Country Russia   Device (Samsung Galaxy note 9) Operating System (Android Oreo)   My Question or Issue I use spotify for 2 weeks.  I havent got dis...

SoundShots

Composer

1024 Views

7 replies

0 likes

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Problems with searching album

PlanPremiumCountryGermanyDevice(Huawei Mobile, Samsung Tablet)Operating System(Android ) My Question or IssueSearching or loading albums takes an extremely long time. For example, after I have selected an artist and then want to view all of his album...

Visitor

Plan Premium Country Germany Device (Huawei Mobile, Samsung Tablet) Operating System (Android )   My Question or Issue Searching or loading albums takes an extremely long time. For exa...

jesu2323

Casual Listener

463 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I don't have the lyrics option

I think there is something with my account, I already update the app. My sister has the same device and she have the lyrics. Help please PlanPremiumCountryPeru DeviceHuawei Psmart 2018Operating SystemAndroid 9 My Question or Issue

Visitor

I think there is something with my account, I already update the app. My sister has the same device and she have the lyrics. Help please 😞 Plan Premium Country Peru  Device Huawei Psmart ...

Billy-J

Spotify Star

517 Views

1 replies

1 likes

lyrics
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Adding liked songs from PC to android

PlanPremiumCountryCroatiaDevice(Xiaomi Mi Redmi Note 8T)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAight here is my question, i got on my PC Spotify app and i store all my music under Liked Music. For some reason i ca...

Newbie

Plan Premium Country Croatia Device (Xiaomi Mi Redmi Note 8T) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Aight here is my question, i got on m...

345 Views

0 replies

0 likes

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Spotify app starts automatically in my car

Yes, that is a known issue.I have searched several forums, but no answer is to be found.Every time I start my car, my phone connects to the car system by bluetooth. I have to use that for mobile calls when I drive.But I usually never use Spotify when...

Casual Listener

Yes, that is a known issue. I have searched several forums, but no answer is to be found. Every time I start my car, my phone connects to the car system by bluetooth. I have to use that for mobil...

assar_se

Casual Listener

733 Views

2 replies

1 likes

  • 733 Views
  • 2 replies
  • 1 likes