Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115158 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231534 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
590970 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485527 Views
580 replies
42 likes
PremiumUSA Samsung Galaxy S8 The Spotify page says to activate Spotify Voice (voice search), you must press and hold the search button to activate the microphone. I tried doing this, but it does not work. Any help?
Premium USA Samsung Galaxy S8 The Spotify page says to activate Spotify Voice (voice search), you must press and hold the search button to activate the microphone. I tried doing th...
Spotify Legend
2551 Views
2 replies
2 likes
I have a premium account and a Samsung J260-A. Spotify works great on my Windows computer but on my phone, I can only load things once in a blue moon. If I have music paused that I was listening to on my PC, I can hit play and play it, but I can't br...
I have a premium account and a Samsung J260-A. Spotify works great on my Windows computer but on my phone, I can only load things once in a blue moon. If I have music paused that I was listening to o...
Music Fan
998 Views
3 replies
0 likes
PlanDuo planCountryIrelandDeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueOnly just installed Spotify for first time on the phone yesterday but it won't launch. It crashes each time I select the app.Went into settings and check per...
Plan Duo plan Country Ireland Device Samsung Galaxy S9 Operating System Android My Question or Issue Only just installed Spotify for first time on the phone yesterday but it won't la...
Music Fan
1309 Views
5 replies
0 likes
It's the following playlist published by Spotify themselves: Girl Krush The playlist image & song selection after very different on that link in comparison to the ones listed in the app (am a Premium user), regardless from which device it's accessed....
It's the following playlist published by Spotify themselves: Girl Krush The playlist image & song selection after very different on that link in comparison to the ones listed ...
Spotify Legend
823 Views
1 replies
0 likes
PlanPremiumif i shared my playlist as a link to someone, does that mean that they have access to my spotify account? can they mess around with my playlists and even hack into my account?
Plan Premium if i shared my playlist as a link to someone, does that mean that they have access to my spotify account? can they mess around with my playlists and even hack into my account? ...
Community Legend
635 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGoogle Pixel 4, Galaxy S10e, LG G8Operating SystemPixel 4 - Android 10, Dec security patchS10e - Android 9, OneUI 1.1, Dec security patchLG G8 - Android 9, Nov security patch My Question or IssueThis question mainly pertain...
Plan Premium Country USA Device Google Pixel 4, Galaxy S10e, LG G8 Operating System Pixel 4 - Android 10, Dec security patch S10e - Android 9, OneUI 1.1, Dec security patch LG G8 - Android 9...
Spotify Legend
4783 Views
14 replies
0 likes
PlanFree/PremiumCountryUKPhoneSamsung a51 My Question or IssueHelloSamsung have told me that I am eligible for a 6 month trial of spotify premium along with headphones. However when I go and press the payment options, it says I am not eligible. Was l...
Plan Free/Premium Country UK Phone Samsung a51 My Question or Issue Hello Samsung have told me that I am eligible for a 6 month trial of spotify premium along with headphones. However...
Spotify Star
1259 Views
3 replies
0 likes
PlanPremiumCountryIreland DeviceSamsung Galaxy A20E My Question or IssueI got a new phone and switched from my old Samsung Galaxy J3 to a Samsung Galaxy A20E and since then, when I click on my 'Liked Songs' album either the app shuts down or its empt...
Plan Premium Country Ireland Device Samsung Galaxy A20E My Question or Issue I got a new phone and switched from my old Samsung Galaxy J3 to a Samsung Galaxy A20E and since the...
Music Fan
797 Views
3 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy Tab A (2019)Operating SystemAndroid 10My Question or IssueMy issue is that when audio using the Spotify app and using the headphone socket to output via either to a set of headphones or PC speaker the audi...
Plan Premium Country Canada Device Samsung Galaxy Tab A (2019) Operating System Android 10 My Question or Issue My issue is that when audio using the Spotify app and using the headphone sock...
Casual Listener
2518 Views
7 replies
0 likes
PlanPremiumCountryUSADevice(LG G6+)Operating System(Android 8.0.0) My Question or IssueCan not play podcasts on mobile device. When I try to open a podcast page to see the episodes, i get the message "An error has occurred". I have uninstalled, delet...
Plan Premium Country USA Device (LG G6+) Operating System (Android 8.0.0) My Question or Issue Can not play podcasts on mobile device. When I try to open a podcast page to...
Casual Listener
578 Views
1 replies
1 likes
PlanPremiumCountryCanadaDeviceumidigi a5 proOperating SystemAndroid 9 My Question or IssueWell, since about 2months now I can't click the 3 whites dots button without the app restarting or crashing. It doesn't matter on which menu or songs I listen, ...
Plan Premium Country Canada Device umidigi a5 pro Operating System Android 9 My Question or Issue Well, since about 2months now I can't click the 3 whites dots button without...
Spotify Legend
2777 Views
6 replies
1 likes
PlanPremiumCountryAustralia DeviceLenovo tab m7Operating SystemAndroid 9 Pie My Question or Issue So i bought a brand new cheap Lenovo Tab m7 to install into a car dash as a replacement head-unit, I've installed spotify as of today but have this bug ...
Plan Premium Country Australia Device Lenovo tab m7 Operating System Android 9 Pie My Question or Issue So i bought a brand new cheap Lenovo Tab m7 to insta...
Casual Listener
1539 Views
3 replies
0 likes
Free and/or PremiumCanada Honor8xAndroid 10 My podcasts dont work on my account. I get the " couldn't load, try again" error. Does this only on one account. My alternative account works fine. It shows all the podcasts. I cant reproduce the same issue...
Free and/or Premium Canada Honor8x Android 10 My podcasts dont work on my account. I get the " couldn't load, try again" error. Does this only on one account. My alternati...
Music Fan
504 Views
1 replies
0 likes
PlanPremium CountryUnited Kingdom DeviceGoogle Pixel 3, Google Pixel 3 AVD (API 30) Operating SystemAndroid 10 My Question or IssueI'm trying to build an app which integrates the Spotify App Remote SDK. However, when I try to connect to Spotify using...
Plan Premium Country United Kingdom Device Google Pixel 3, Google Pixel 3 AVD (API 30) Operating System Android 10 My Question or Issue I'm trying to build an...
Casual Listener
1260 Views
1 replies
0 likes
SubscriptionPremium Country United States Device(Samsung Galaxy Note Operating System(Android Oreo) So my Samsung Note 8 recently updated Spotify, and I noticed that the browse option on the bottom has completely vanished. I also cannot view any arti...
Subscription Premium Country United States Device (Samsung Galaxy Note 😎 Operating System (Android Oreo) So my Samsung Note 8 recently updated Spotify, and...
Regular
10913 Views
12 replies
8 likes
This has been bugging me a lot, but the app has been detecting my phone as a tablet, I have a Huawei Nexus 6PIt annoys be because I travel to japan a lot and there is a limitation in japan where I only get 15 hours, I mostly listen songs on my phone ...
This has been bugging me a lot, but the app has been detecting my phone as a tablet, I have a Huawei Nexus 6P It annoys be because I travel to japan a lot and there is a limitation in japan where I ...
Casual Listener
1780 Views
1 replies
4 likes
How can i sorting my playlists. Not the song in the lists. I have a lot of playlists and like too sort them. PlanremiumCountrySPain/ GermanyDeviceSamsung Galaxy tablet / mobileOperating SystemAndroid My Question or IssueHow can i sorting my playlists...
How can i sorting my playlists. Not the song in the lists. I have a lot of playlists and like too sort them. Plan remium Country SPain/ Germany Device Samsung Galaxy tablet / mobile Op...
Spotify Legend
768 Views
3 replies
0 likes
PlanPremiumCountry: USADeviceSamsung Galaxy S8Operating System(Oreo) My Question or Issue:Almost everytime I listen to music the playback becomes really choppy. Everything is playing smoothly then all of a sudden the song gets really choppy. Any help...
Plan Premium Country: USA Device Samsung Galaxy S8 Operating System (Oreo) My Question or Issue: Almost everytime I listen to music the playback becomes really choppy. Everyth...
Spotify Legend
5810 Views
14 replies
5 likes
PlanPremiumCountrySwitzerlandDeviceGalaxy s8+ My Issue:I use a bluetooth audio system in my motorcylce helmet (Cardo FreeCom 1)and until yesterday i was able to stop music from playing by holding the play button on my device for a few seconds (an aud...
Plan Premium Country Switzerland Device Galaxy s8+ My Issue: I use a bluetooth audio system in my motorcylce helmet (Cardo FreeCom 1) and until yesterday i was able to stop music from...
Casual Listener
1237 Views
2 replies
0 likes
PremiumUnited states DeviceSamsung s10+Operating SystemAndroid My Question or IssueI tried joining my friends spotify group session and it wasnt working. I realized that the option for me to join or create a session wasn't appearing. Can anybody expl...
Premium United states Device Samsung s10+ Operating System Android My Question or Issue I tried joining my friends spotify group session and it wasnt working. I realized that t...
Spotify Star
1445 Views
3 replies
0 likes
