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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118712 Views

27 replies

4 likes

  • 118712 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239411 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239411 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600229 Views

79 replies

3 likes

  • 600229 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492750 Views

581 replies

42 likes

Account
Free
  • 492750 Views
  • 581 replies
  • 42 likes

Superuser Contribution BMW iDrive integration not working 90% of the time

PlanFree/PremiumCountryUkDeviceOne plus 6tOperating SystemAndroid 10 My Question or IssueWhy is the Spotify integration with BMW iDrive so unreliable and broken and does not work 90% of the time. Is this feature supposed to be working or is a known i...

Casual Listener

  Plan Free/Premium Country Uk Device One plus 6t Operating System Android 10   My Question or Issue Why is the Spotify integration with BMW iDrive so unreliable and broken and d...

Alex

Spotify Legend

1246 Views

3 replies

0 likes

  • 1246 Views
  • 3 replies
  • 0 likes

Playing Downloaded Playlists in Car Head Unit

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify (Premium) on my desktop PC running Windows 10 and in my car's head unit that has Andr...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

596 Views

0 replies

0 likes

  • 596 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem listening to Songs 100+ on Jussi Adler-Olsen"Schändung"

Hi, Since yesterday I'm not able to listen to the Songs 100 and more from the album "Schändung" by Jussi Adler-Olsen. Songs 1-99 work great, but all others don't. Please fix this Bug, I'd like to hear the rest of this book

Visitor

Hi,  Since yesterday I'm not able to listen to the Songs 100 and more from the album "Schändung" by Jussi Adler-Olsen.   Songs 1-99 work great, but all others don't. Please fix this Bug,...

Xenia

Spotify Legend

1134 Views

5 replies

1 likes

  • 1134 Views
  • 5 replies
  • 1 likes

Superuser Contribution Galaxy S9 Just Crashes After Update

Updated to latest Galaxy S9 software QP1A.190711.020.G960FXXU7DTAA with One UI 2.0 and it crashes when I start the app. Spotify version 8.5.44.941. Have tried turned off battery optimization, turned on all permissions, cleared cache and data, reinsta...

Casual Listener

Updated to latest Galaxy S9 software QP1A.190711.020.G960FXXU7DTAA with One UI 2.0 and it crashes when I start the app. Spotify version 8.5.44.941. Have tried turned off battery optimization, tu...

Ver

Spotify Legend

1838 Views

6 replies

3 likes

  • 1838 Views
  • 6 replies
  • 3 likes

Superuser Contribution Spotify Mobile App keeps crashing - Xiaomi Redmi S2

PlanPremiumDeviceXiaomi Redmi S2Operating SystemAndroid Oreo My Question or IssueMy Spotify app keep crashing. It plays for a bit and then consequently crashes after a while. I have already uninstalled and reinstalled the app and checked it has got a...

Casual Listener

Plan Premium Device Xiaomi Redmi S2 Operating System Android Oreo   My Question or Issue My Spotify app keep crashing. It plays for a bit and then consequently crashes after a while...

Ver

Spotify Legend

3238 Views

4 replies

0 likes

Android
mobile app
mobile app crashes
xiaomi redmi s2
  • 3238 Views
  • 4 replies
  • 0 likes

Spotify stops playing after end of song when connected to bluetooth

Hello, i have a premium account in germany and a Samsung phone with android, it works well, till i connect to a bluetooth device. Then the Songs always stops at the end. Why? I can start any song manually, but it stops. I connected to a various group...

Newbie

Hello, i have a premium account in germany and a Samsung phone with android, it works well, till i connect to a bluetooth device. Then the Songs always stops at the end. Why? I can start any song man...

alancaster00

Regular

1029 Views

2 replies

1 likes

  • 1029 Views
  • 2 replies
  • 1 likes

Samsung Galaxy Tab A Doesn't Play in Background

Plan PremiumCountry USA Device: Samsung Galaxy Tab A SM-T510Operating System: Android My Question or IssueSpotify app only plays for a few minutes, then stops playing when the device is left idle, or I am multitasking . I am occasionally prompted to ...

Music Fan

Plan Premium Country USA   Device: Samsung  Galaxy Tab A SM-T510 Operating System: Android   My Question or Issue Spotify app only plays for a few minutes, then stops playin...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Superuser Contribution Move offline playlist to SD-card doesnt work

Hello, when im looking into my local storage of my mobile it says spotify takes 6GB. When i look into Spotify it says the 6GB are located on the SD-card...My problem is that my local storage 16GB is full and spotify takes most of the space. I already...

Casual Listener

Hello,   when im looking into my local storage of my mobile it says spotify takes 6GB. When i look into Spotify it says the 6GB are located on the SD-card... My problem is that my local stora...

Ver

Spotify Legend

924 Views

3 replies

1 likes

  • 924 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify stops responding after search

PlanPremiumCountrySwitzerlandDeviceRedmi Note 8 ProOperating SystemAndroid MIUI Global 12.0.2 Stabil My Question or IssueFor example, when I do a search for "Die drei !!!". I can still go to the channel page, but I can't play anything there.The album...

Visitor

Plan Premium Country Switzerland Device Redmi Note 8 Pro Operating System Android MIUI Global 12.0.2 Stabil   My Question or Issue For example, when I do a search for "Die drei !!!". I...

Ivan

Spotify Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution After I enter my password there is some technical issue my network is working but I can't log in on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivan

Spotify Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Android Redesign

PlanPremiumCountry: United States Device: Samsung Galaxy S9+ Operating System: Android My Question or IssueI noticed on the Google Playstore, Spotify has the newer updated interface iOS got 6 months ago, but I dont have it. Has it not rolled out yet,...

Newbie

Plan Premium Country: United States     Device: Samsung Galaxy S9+   Operating System: Android    My Question or Issue I noticed on the Google Playstore, Spotify ha...

Billy-J

Spotify Star

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Can't log in

One of the Android devices I use Spotify on, mostly offline, is now refusing to let me log in. I can log in to the web player on the device, but not the app. It tells me that the username/password combo is wrong, even though the exact same combo lets...

Visitor

One of the Android devices I use Spotify on, mostly offline, is now refusing to let me log in. I can log in to the web player on the device, but not the app. It tells me that the username/password co...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Solved!! Liked songs empty and can't like any other song on app

PlanPremiumCountry Ireland Device(Samsung Galaxy Operating System(Android version 9) My Question or IssueLiked songs have disappeared from app. I can't listen to them offline, nor like any other song. Desktop is working properly, only the app does no...

Casual Listener

Plan Premium Country Ireland   Device (Samsung Galaxy 😎 Operating System (Android version 9)   My Question or Issue Liked songs have disappeared from app. I can't listen to ...

fahpacheo

Casual Listener

730 Views

3 replies

0 likes

  • 730 Views
  • 3 replies
  • 0 likes

Account issue

SomethingPlanPremiumCountryArgentina Device Samsung Galaxy J2 My Question or IssueI just install Spotify in my device, so the problem is that when I try to search for an artist an alert appears saying that I'm not connected to internet, I can listen ...

Visitor

Something Plan Premium Country Argentina  Device  Samsung Galaxy J2   My Question or Issue I just install Spotify in my device, so the problem is that when I try to search fo...

Billy-J

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

My favorite songs suddenly disappeared.

My favorite songs suddenly disappeared. And I can't find it. The problem persists even though the version of the application is up to date. PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 PrimeOperating SystemAndroid Oreo My Question or Issue

Visitor

My favorite songs suddenly disappeared. And I can't find it. The problem persists even though the version of the application is up to date.   Plan Premium Country Turkey Device Samsun...

Billy-J

Spotify Star

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Is there a way to download the animated cover art?

I want to download the cover art for some songs, so I can potentially use them as wallpapers on my phone. I use android, so I'd love to have a mobile version, but PC works too.

Visitor

I want to download the cover art for some songs, so I can potentially use them as wallpapers on my phone. I use android, so I'd love to have a mobile version, but PC works too. 

Billy-J

Spotify Star

3853 Views

1 replies

1 likes

  • 3853 Views
  • 1 replies
  • 1 likes

Release Radar and discover only play in shuffle mode

PlanPremiumCountryIsraelDeviceSamsung Galaxy 8 noteOperating SystemAndroid My Question or IssueRecently my Discover and Release auto lists only play in shuffle mode.Its very inconvenient for me because I want to listen to the whole list and each time...

Casual Listener

Plan Premium Country Israel Device Samsung Galaxy 8 note Operating System Android  My Question or Issue Recently my Discover and Release auto lists only play in shuffle mode. Its very ...

436 Views

0 replies

0 likes

list shuffle
  • 436 Views
  • 0 replies
  • 0 likes

Track timeline starts with 10:00 when connected to Sonos

PlanFree/PremiumCountryGermanyDeviceSamsung Galaxy S8 / Huawei P30 Pro Operating SystemAndroid 9 & Android 10 IssueOften when i connect to my sonos Box (different generations) the track timeline starts at 10:00 and counts upwards correctly. A track w...

Newbie

  Plan Free/Premium Country Germany Device Samsung Galaxy S8 / Huawei P30 Pro   Operating System Android 9 & Android 10   Issue Often when i connect to my sonos Box (di...

kuhnikuehnast

Visitor

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Spotify crushing after long listen music

DeviceRedmi Note 8 Pro My Question or IssueSpotify crusing after 1 hours listen music it's can fixed?

Visitor

Device Redmi Note 8 Pro   My Question or Issue Spotify crusing after 1 hours listen music  it's can fixed?

Billy-J

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Lyrics won't show up

PlanPremiumCountryMexicoDevicePixel 3Operating SystemAndroid 9 My Question or IssueLyrics are not showing up on my Android phone even for popular songs that I know have lyrics available. The funny thing is I created a dummy account and logged in with...

Casual Listener

Plan Premium Country Mexico Device Pixel 3 Operating System Android 9   My Question or Issue Lyrics are not showing up on my Android phone even for popular songs that I know have lyric...

Billy-J

Spotify Star

1454 Views

5 replies

0 likes

  • 1454 Views
  • 5 replies
  • 0 likes