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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118706 Views

27 replies

4 likes

  • 118706 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239400 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239400 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600187 Views

79 replies

3 likes

  • 600187 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492744 Views

581 replies

42 likes

Account
Free
  • 492744 Views
  • 581 replies
  • 42 likes

Widget disappears when paused on lock screen

I'm currently using a Samsung s10e using the free version of Spotify. I belive this started after I cancled my premium account but I cant be too sure of this as I do recall periods where it did occur with the premium account. My Question or IssueFor ...

Newbie

I'm currently using a Samsung s10e using the free version of Spotify. I belive this started after I cancled my premium account but I cant be too sure of this as I do recall periods where it did occur...

545 Views

0 replies

0 likes

  • 545 Views
  • 0 replies
  • 0 likes

Spotify on Android takes too long to connect to device

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueSince an update of aprox. 2 months ago, every time I want to connect Spotify on Android to my notebook takes too long in "Connecting...". Sometimes conne...

Casual Listener

Plan Premium Country Argentina Device Samsung Galaxy S8+ Operating System Android 9   My Question or Issue Since an update of aprox. 2 months ago, every time I want to connect Spotify ...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Although I can play songs via a playlist or a song independently Spotify is refusing to load albums

PlanPremiumCountryUkDeviceMotorolaOperating SystemAndroid Although I can play songs through playlists or independently, Spotify refuses to play artists or albums. All I get is a green circle o'r a message to say that the function isn't available. I'v...

Casual Listener

Plan Premium Country Uk Device Motorola Operating System Android   Although I can play songs through playlists or independently, Spotify refuses to play artists or albums. All I get i...

Soulstew

Casual Listener

485 Views

1 replies

1 likes

  • 485 Views
  • 1 replies
  • 1 likes

Solved!! Just can't use it

PlanPremiumCountryBrazilDeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueNothing seems to work anymore. First, the covers doesn't totally render, it keeps lacking the total art cover to show. Then, my downloads kept being erased out of ...

Regular

Plan Premium Country Brazil Device Moto E4 Operating System Android 7.1.1   My Question or Issue Nothing seems to work anymore. First, the covers doesn't totally render, it keeps lacki...

UndGottWeiss

Regular

1669 Views

3 replies

1 likes

  • 1669 Views
  • 3 replies
  • 1 likes

Superuser Contribution Automatically play playlist

I am using Spotify on my OnePlus 7 Pro. Up until a week or two ago, if I saved a playlist shortcut to my Home Screen via the "Add to Home Screen" option in the Spotify playlist settings and clicked on the shortcut, the playlist would open and automat...

Casual Listener

I am using Spotify on my OnePlus 7 Pro.   Up until a week or two ago, if I saved a playlist shortcut to my Home Screen via the "Add to Home Screen" option in the Spotify playlist settings and ...

Ver

Spotify Legend

7468 Views

3 replies

1 likes

  • 7468 Views
  • 3 replies
  • 1 likes

Superuser Contribution How to lunch Spotify app by using Intent in Android ?

I knew this might be repeated but my question is very simple.How do i lunch Spotify App using Intent in Android ?Right now i am using below type of code (got from Stackoverflow) and it's running and opening particular Album in Spotify App. But i want...

Visitor

I knew this might be repeated but my question is very simple. How do i lunch Spotify App using Intent in Android ? Right now i am using below type of code (got from Stackoverflow) and it's running ...

Mihail

Spotify Legend

8870 Views

3 replies

0 likes

Android
  • 8870 Views
  • 3 replies
  • 0 likes

Superuser Contribution An Error has Occured - Podcasts

PlanPremiumCountry USDeviceSamsung Galaxy 8+Operating System My Question or Issue Trying to listen to different podcasts, but keep getting the same error message. "An error occured". App is up to date, not sure why this is happening.

Newbie

Plan Premium Country  US Device Samsung Galaxy 8+ Operating System     My Question or Issue  Trying to listen to different podcasts, but keep getting the same error mess...

Elena

Moderator

3469 Views

5 replies

2 likes

  • 3469 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify Voice Not Working

PremiumUSA Samsung Galaxy S8 The Spotify page says to activate Spotify Voice (voice search), you must press and hold the search button to activate the microphone. I tried doing this, but it does not work. Any help?

Casual Listener

Premium USA   Samsung Galaxy S8   The Spotify page says to activate Spotify Voice (voice search), you must press and hold the search button to activate the microphone. I tried doing th...

Ver

Spotify Legend

2558 Views

2 replies

2 likes

  • 2558 Views
  • 2 replies
  • 2 likes

Solved!! Artists/Albums/Playlists wont load

I have a premium account and a Samsung J260-A. Spotify works great on my Windows computer but on my phone, I can only load things once in a blue moon. If I have music paused that I was listening to on my PC, I can hit play and play it, but I can't br...

Regular

I have a premium account and a Samsung J260-A. Spotify works great on my Windows computer but on my phone, I can only load things once in a blue moon. If I have music paused that I was listening to o...

Subhadeep

Music Fan

1002 Views

3 replies

0 likes

  • 1002 Views
  • 3 replies
  • 0 likes

App crashes on startup on Samsung S9

PlanDuo planCountryIrelandDeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueOnly just installed Spotify for first time on the phone yesterday but it won't launch. It crashes each time I select the app.Went into settings and check per...

Casual Listener

Plan Duo plan Country Ireland Device Samsung Galaxy S9 Operating System Android   My Question or Issue Only just installed Spotify for first time on the phone yesterday but it won't la...

Subhadeep

Music Fan

1325 Views

5 replies

0 likes

Crash
  • 1325 Views
  • 5 replies
  • 0 likes

Superuser Contribution "Girl Krush" playlist keeps backtracking itself

It's the following playlist published by Spotify themselves: Girl Krush The playlist image & song selection after very different on that link in comparison to the ones listed in the app (am a Premium user), regardless from which device it's accessed....

Newbie

It's the following playlist published by Spotify themselves: Girl Krush    The playlist image & song selection after very different on that link in comparison to the ones listed ...

Ivan

Spotify Legend

826 Views

1 replies

0 likes

Beta
playlists changed
  • 826 Views
  • 1 replies
  • 0 likes

sharing playlists

PlanPremiumif i shared my playlist as a link to someone, does that mean that they have access to my spotify account? can they mess around with my playlists and even hack into my account?

Regular

  Plan Premium if i shared my playlist as a link to someone, does that mean that they have access to my spotify account? can they mess around with my playlists and even hack into my account? ...

Douchiest_Cabin

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Why can't the Android app download local files properly?

PlanPremiumCountryUSADeviceGoogle Pixel 4, Galaxy S10e, LG G8Operating SystemPixel 4 - Android 10, Dec security patchS10e - Android 9, OneUI 1.1, Dec security patchLG G8 - Android 9, Nov security patch My Question or IssueThis question mainly pertain...

Gig Goer

Plan Premium Country USA Device Google Pixel 4, Galaxy S10e, LG G8 Operating System Pixel 4 - Android 10, Dec security patch S10e - Android 9, OneUI 1.1, Dec security patch LG G8 - Android 9...

Mihail

Spotify Legend

4820 Views

14 replies

0 likes

  • 4820 Views
  • 14 replies
  • 0 likes

"Not eligible" for 6months of premium

PlanFree/PremiumCountryUKPhoneSamsung a51 My Question or IssueHelloSamsung have told me that I am eligible for a 6 month trial of spotify premium along with headphones. However when I go and press the payment options, it says I am not eligible. Was l...

Casual Listener

Plan Free/Premium Country UK Phone Samsung a51   My Question or Issue Hello Samsung have told me that I am eligible for a 6 month trial of spotify premium along with headphones. However...

Billy-J

Spotify Star

1272 Views

3 replies

0 likes

  • 1272 Views
  • 3 replies
  • 0 likes

Liked Songs Album Empty and Cant Like/Dislike Songs

PlanPremiumCountryIreland DeviceSamsung Galaxy A20E My Question or IssueI got a new phone and switched from my old Samsung Galaxy J3 to a Samsung Galaxy A20E and since then, when I click on my 'Liked Songs' album either the app shuts down or its empt...

Visitor

Plan Premium Country Ireland   Device Samsung Galaxy A20E   My Question or Issue I got a new phone and switched from my old Samsung Galaxy J3 to a Samsung Galaxy A20E and since the...

Subhadeep

Music Fan

807 Views

3 replies

0 likes

Liked Songs Playlist
  • 807 Views
  • 3 replies
  • 0 likes

Low sample rate playback when Samsung Tab A is connected via headphone jack

PlanPremiumCountryCanadaDeviceSamsung Galaxy Tab A (2019)Operating SystemAndroid 10My Question or IssueMy issue is that when audio using the Spotify app and using the headphone socket to output via either to a set of headphones or PC speaker the audi...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy Tab A (2019) Operating System Android 10 My Question or Issue My issue is that when audio using the Spotify app and using the headphone sock...

claudelam911

Casual Listener

2540 Views

7 replies

0 likes

Android 10
playback
Samsung G2
  • 2540 Views
  • 7 replies
  • 0 likes

"An error has occurred" for all podcasts (not music)

PlanPremiumCountryUSADevice(LG G6+)Operating System(Android 8.0.0) My Question or IssueCan not play podcasts on mobile device. When I try to open a podcast page to see the episodes, i get the message "An error has occurred". I have uninstalled, delet...

Casual Listener

Plan Premium Country USA Device (LG G6+) Operating System (Android 8.0.0)   My Question or Issue Can not play podcasts on mobile device.  When I try to open a podcast page to...

mharrisonbaker2

Casual Listener

582 Views

1 replies

1 likes

  • 582 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify crash when I click the three white dots

PlanPremiumCountryCanadaDeviceumidigi a5 proOperating SystemAndroid 9 My Question or IssueWell, since about 2months now I can't click the 3 whites dots button without the app restarting or crashing. It doesn't matter on which menu or songs I listen, ...

Regular

  Plan Premium Country Canada Device umidigi a5 pro Operating System Android 9   My Question or Issue Well, since about 2months now I can't click the 3 whites dots button without...

Alex

Spotify Legend

2786 Views

6 replies

1 likes

  • 2786 Views
  • 6 replies
  • 1 likes

song playback bug

PlanPremiumCountryAustralia DeviceLenovo tab m7Operating SystemAndroid 9 Pie My Question or Issue So i bought a brand new cheap Lenovo Tab m7 to install into a car dash as a replacement head-unit, I've installed spotify as of today but have this bug ...

Casual Listener

Plan Premium Country Australia   Device Lenovo tab m7 Operating System Android 9 Pie   My Question or Issue   So i bought a brand new cheap Lenovo Tab m7  to insta...

Mavancholy

Casual Listener

1577 Views

3 replies

0 likes

Glitch
no audio
Playback Error
Playback issue
Song Bugged
  • 1577 Views
  • 3 replies
  • 0 likes