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Plan
Premium
Country
Canada
Device
umidigi a5 pro
Operating System
Android 9
My Question or Issue
Well, since about 2months now I can't click the 3 whites dots button without the app restarting or crashing. It doesn't matter on which menu or songs I listen, as soon as I click the 3 white dots it freezes than crash.
I tried reinstalling, clearing cache , even factory reset of my device and nothing.
Im running version 8.5.23.686
Thanks
Hey @warracer,
Thanks for reaching out to us about this.
This is an issue which we're aware of and currently looking into.
Make sure to head over to this ongoing issue thread and leave the requested info. We'll keep you posted there and let you know as soon as we have any updates.
Thanks! Stay awesome 🙂
Hi. there wa any solution for this? i've the same problem with mine A5 umidigi
Just letting you know that as version 8.5.58.954 this issue is still present.
Honestly is ruining Spotify for me. Its been almost over a year I have this issue and still pay for premium...
Hey there @rivasness,
Welcome to the Community!
This issue is still under investigation. Check out the post from @Peter and add your +Vote to the ongoing issue thread. This way you'll get notified as soon as there is any progress on this.
In the meantime we recommend you check out this post and see if any of the troubleshooting helps you.
If you have more questions, don't hesitate to reach out again.
Have a great day!
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