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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115050 Views

27 replies

4 likes

  • 115050 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231345 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231345 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590763 Views

79 replies

3 likes

  • 590763 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485337 Views

580 replies

42 likes

Account
Free
  • 485337 Views
  • 580 replies
  • 42 likes

Superuser Contribution Cannot add songs to playlist

PlanFreeCountryGB DeviceLG V30Operating SystemAndroid 8 My Question or IssuePretty much what is in the title. Wanted to make a playlist but am unable to.

Visitor

Plan Free Country GB   Device LG V30 Operating System Android 8   My Question or Issue Pretty much what is in the title. Wanted to make a playlist but am unable to.  

Elena

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using Google Assistant to close Spotify

Spotify won't completely close when I ask Google Assistant to close it (the notification that it is open is still there). then it messes up my routine if I try to start Spotify again (it will just open the app but won't play anything). I have my rout...

Visitor

Spotify won't completely close when I ask Google Assistant to close it (the notification that it is open is still there). then it messes up my routine if I try to start Spotify again (it will just op...

Xenia

Spotify Legend

914 Views

1 replies

0 likes

  • 914 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly crashes

PlanPremiumCountrySwedenDeviceXiaomi redmi note 7Operating SystemMIUI 11.0.1 My Question or IssueSpotify keeps randomly crashing,i have reinstalled it and logged out and in and restarted phone and everything and it just keeps randomly crashing.

Visitor

  Plan Premium Country Sweden Device Xiaomi redmi note 7 Operating System MIUI 11.0.1   My Question or Issue Spotify keeps randomly crashing,i have reinstalled it and logged out ...

Elena

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Toyota Touch and go Connected, no audio.

Plan premiumCountryUkDeviceOnePlus 5 TOperating SystemAndroid Oxygen My Question or IssueThe Bluetooth will connect to the phone but when I try and play something on Spotify there's no volume or information on the display yet Spotify shows the song p...

Newbie

Plan premium Country Uk Device OnePlus 5 T Operating System Android Oxygen   My Question or Issue The Bluetooth will connect to the phone but when I try and play something on Spoti...

Mihail

Spotify Legend

5747 Views

2 replies

1 likes

  • 5747 Views
  • 2 replies
  • 1 likes

Superuser Contribution Go! by Spinnin Records songs removed?

I am no longer able to play any of the songs in the Go! by Spinnin Records playlist that I had saved and also all songs were removed from all devices that I had it saved for offline play. Is this playlist being officially removed from Spotify or is t...

Casual Listener

I am no longer able to play any of the songs in the Go! by Spinnin Records playlist that I had saved and also all songs were removed from all devices that I had it saved for offline play.  Is th...

Mihail

Spotify Legend

1983 Views

4 replies

2 likes

Android
Desktop
Songs Disappeared
  • 1983 Views
  • 4 replies
  • 2 likes

Superuser Contribution The app is broken, its so buggy

PlanPremiumCountry ArgentinaDeviceMoto G5s PlusOperating SystemAndroid 7.1.1 My Question or IssueThe controls doesnt show up, I have to manually open the app to change a song, and whenever I change a song, the UI doesnt show it, it just get stuck in ...

Newbie

Plan Premium Country  Argentina Device Moto G5s Plus Operating System Android 7.1.1   My Question or Issue The controls doesnt show up, I have to manually open the app to change a...

Elena

Moderator

3270 Views

5 replies

2 likes

  • 3270 Views
  • 5 replies
  • 2 likes

Solved!! "Playback Failed" For Video Podcasts

PlanPremiumCountryU.S.A DeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueAre video podcasts supported for offline listening with Premium? Regular, non video podcasts work fine offline but if it's specifically a video podcast th...

Casual Listener

Plan Premium Country U.S.A   Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Are video podcasts supported for offline listening with Premium? Regula...

user-removed

Not applicable

19022 Views

4 replies

0 likes

  • 19022 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Automatically plays music when ulocking phone

Hi, Whenever I unlock my phone in the morning, Spotify suddenly starts playing a random song - I have tried everything to stop this but without success. It is infuriating!I am prepared to abandon Spotify altogether if this can't be fixed. Grateful fo...

Music Fan

Hi,   Whenever I unlock my phone in the morning, Spotify suddenly starts playing a random song - I have tried everything to stop this but without success. It is infuriating!I am prepared to ab...

Bilxthebroker

Music Fan

10497 Views

18 replies

1 likes

  • 10497 Views
  • 18 replies
  • 1 likes

Superuser Contribution Spotify werkt offline niet meer

Sinds dat ik de Nokia 6.2 (android one) heb, wilt Spotify niet meer werken offline. Telkens ik de app open, dienen alle nummer opnieuw gedownload te worden. Bovendien kunnen er geen nummer online afgespeeld worden. Ze zijn gedownload wat ik kan zien ...

Visitor

Sinds dat ik de Nokia 6.2 (android one) heb, wilt Spotify niet meer werken offline. Telkens ik de app open, dienen alle nummer opnieuw gedownload te worden. Bovendien kunnen er geen nummer online afg...

Ivan

Spotify Legend

684 Views

1 replies

0 likes

  • 684 Views
  • 1 replies
  • 0 likes

Superuser Contribution HOW TO HIDE OR DELETE A RECOMENDED SPOTIFY PLAYLIST FROM THE BEGINING OF THE APP!?!?

I HATE TO SEE A PLAYLIST THAT SPOTIFY RECOMEND ME, THIS APPEARS AT THE BEGINING OF THIS APP, IS VERY ANNOYING THAT PLAYLIST BECAUSE I DON'T LIKE THAT TYPE OF MUSIC. I HAVE BEEN LOOKING HOW TO DELETE IT AND I DIDN'T FIND A SOLUCION. PLEASE TELL ME WHA...

Newbie

I HATE TO SEE A PLAYLIST THAT SPOTIFY RECOMEND ME, THIS APPEARS AT THE BEGINING OF THIS APP, IS VERY ANNOYING THAT PLAYLIST BECAUSE I DON'T LIKE THAT TYPE OF MUSIC. I HAVE BEEN LOOKING HOW TO DELETE ...

Mario

Spotify Legend

893 Views

3 replies

1 likes

  • 893 Views
  • 3 replies
  • 1 likes

App needs to add couple of features / bug fixes

Bug 1 -> when song is on repeat, and when app goes in background / closes the app. the repeat is removed and next song is played. Feature to be implemented -> if i have 500 songs, and i am currently on 250th song. when i click go on library tab(botto...

Visitor

Bug 1 -> when song is on repeat, and when app goes in background / closes the app. the repeat is removed and next song is played.   Feature to be implemented -> if i have 500 songs, an...

342 Views

0 replies

0 likes

Android
Developer
  • 342 Views
  • 0 replies
  • 0 likes

Can't play local file on mobile

I have premium plan on my android phone and i have downloaded local files on my desktop but i can't play it on my phone. Help?

Visitor

I have premium plan on my android phone and i have downloaded local files on my desktop but i can't play it on my phone. Help?  

Jose_M

Spotify Star

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Re: Spotify app crashes opening any artist and no liked songs showing on mobile

Hello,my little sister has a similar problem that seems to be linked to her account, not the device. The searches don't load, the artists pages won't load etc. It works slightly better when it is in offline mode, but you need to go online to download...

Newbie

Hello, my little sister has a similar problem that seems to be linked to her account, not the device. The searches don't load, the artists pages won't load etc. It works slightly better when it is i...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Premium for Family shows a black screen

ПланпланПремиумСтранаРоссияУстройство( Samsung Grand 2)операционная система(Android 10 ) Мой вопрос или проблемаПри нажатии кнопки просмотреть кто слушал треки в Premium for Family отображается черный экран

Visitor

  Планплан Премиум Страна Россия Устройство ( Samsung Grand 2) операционная система (Android 10 )   Мой вопрос или проблема При нажатии кнопки просмотреть кто слушал треки в...

Jose_M

Spotify Star

640 Views

3 replies

0 likes

  • 640 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Podcasts] 'Spotify is trying to play'......... Disappointing

I recently joined spotify, mainly for Joe Rogan Experience. So I downloaded a dozen of his episodes and began listening, and I was initially surprised by the addition of the video of the podcast being played while in app. However, spotify does someth...

Visitor

I recently joined spotify, mainly for Joe Rogan Experience.  So I downloaded a dozen of his episodes and began listening,  and I was initially surprised by the addition of the video of the ...

Xenia

Spotify Legend

500 Views

1 replies

0 likes

Android
Podcasts
  • 500 Views
  • 1 replies
  • 0 likes

Samsung S9 plus - Android - downloaded songs

Premium plan DeviceSamsung s9 plusOperating SystemAndroid 10 My Question or IssueEvery Spotify update or phone reboot causes all downloaded songs on SD card to disappear and starts to download onto internal memory.3rd time in about 30 days this has o...

Regular

Premium plan   Device Samsung s9 plus Operating System Android 10   My Question or Issue Every Spotify update or phone reboot causes all downloaded songs on SD card to disappear a...

SirExcel

Regular

1187 Views

3 replies

0 likes

Android
sd card
  • 1187 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app won't play any music

So whenever I start spotify it takes couple seconds, but after that when I try to click on a album or a song or playlist or whatever it is loading for ages and nothing happens. When I start a song on my ps4 and stream in to my smartphone I cannot sto...

Casual Listener

So whenever I start spotify it takes couple seconds, but after that when I try to click on a album or a song or playlist or whatever it is loading for ages and nothing happens. When I start a song on...

Mario

Spotify Legend

839 Views

3 replies

0 likes

  • 839 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops playing

PlanPremium CountrySweden DeviceHuewei p20 lite, Macbook Pro late 2019 Operating SystemLatest android, OSX and Spotify version installed My Question or IssueBoth my laptop and android phone are connected to my Bluetooth speaker. Playing from the MacB...

Newbie

Plan Premium   Country Sweden   Device Huewei p20 lite, Macbook Pro late 2019   Operating System Latest android, OSX and Spotify version installed   My Question or Iss...

Ivan

Spotify Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find any way to add a whole album to a playlist

I just downloaded Spotify to my Android (moto G6, Android version 9). I cannot find any way to add a whole album to a playlist. The three upper-right dots on an album don't give that option; it only appears on individual songs, no matter where I acce...

Visitor

I just downloaded Spotify to my Android (moto G6, Android version 9). I cannot find any way to add a whole album to a playlist. The three upper-right dots on an album don't give that option; it only ...

Ver

Spotify Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android APP informs me I'm offline and I cannot log in

PlanFree (I wanted to go premium but I cannot)CountryPoland/Romania Device(Honor10)Operating System Android 10 My Question or Issue On 14th of August I have created spotify account to see how it works before I get premium. Today I've tired login on m...

Visitor

Plan Free (I wanted to go premium but I cannot) Country Poland/Romania   Device (Honor10) Operating System  Android 10   My Question or Issue   On 14th of August I hav...

Ivan

Spotify Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes