Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111111 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223605 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580750 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478190 Views
577 replies
40 likes
PlanFree (I wanted to go premium but I cannot)CountryPoland/Romania Device(Honor10)Operating System Android 10 My Question or Issue On 14th of August I have created spotify account to see how it works before I get premium. Today I've tired login on m...
Plan Free (I wanted to go premium but I cannot) Country Poland/Romania Device (Honor10) Operating System Android 10 My Question or Issue On 14th of August I hav...
Spotify Legend
489 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceSamsung Note 10 +Operating System Android 10 My Question or IssueGood day to all of you.Just wanted to pick some brains with regards to this please.I have now eventually run out of space on my current SD card and n...
Plan Premium Country South Africa Device Samsung Note 10 + Operating System Android 10 My Question or Issue Good day to all of you. Just wanted to pick some brains with r...
Casual Listener
762 Views
2 replies
0 likes
Most of my spotify playlists have the little shuffle icon on them, meaning that rather than playing them in order. They shuffle, I want to disable this for some of these playlist but there doesn't seem to be an option to disable it. I am very annoyed...
Most of my spotify playlists have the little shuffle icon on them, meaning that rather than playing them in order. They shuffle, I want to disable this for some of these playlist but there doesn't se...
Casual Listener
927 Views
2 replies
0 likes
PlanPremiumCountryUKDevice Samsung Galaxy 9Operating SystemAndroid Version 10, One UI Version 2.1 I have used spotify for years without issue but currently I am having many problems that is making the app unusable. I have tried reinstalling, deleting...
Plan Premium Country UK Device Samsung Galaxy 9 Operating System Android Version 10, One UI Version 2.1 I have used spotify for years without issue but currently I am having man...
Spotify Legend
870 Views
1 replies
0 likes
PlanFree/PremiumCountryFinlandDeviceBV9500Operating SystemAndroid 8.1.0 My Question or IssueMusic stops playing 12 seconds after screen is locked. I did not have this issue with previous version of app, so basically this latest update ruined my app w...
Plan Free/Premium Country Finland Device BV9500 Operating System Android 8.1.0 My Question or Issue Music stops playing 12 seconds after screen is locked. I did not have this ...
Moderator
633 Views
3 replies
0 likes
Cuando estoy escuchando música y empieza a sonar Cradles, se detiene después de la primera parte, es un problema que solo sucede en esta canción, las demás se reproducen bien, pero siempre que Cradles se reproduce, solo puedo escuchar una pequeña par...
Cuando estoy escuchando música y empieza a sonar Cradles, se detiene después de la primera parte, es un problema que solo sucede en esta canción, las demás se reproducen bien, pero siempre que Cradle...
Spotify Legend
960 Views
1 replies
1 likes
PlanPremiumCountryUKDevicePixel 3aOperating SystemAndroid 10Spotify Version8.5.73.824 My Question or IssueAfter not using Spotify for a while (say 4 or 5 hours), when I open the app, and search for a song, and press the song to play it, the default m...
Plan Premium Country UK Device Pixel 3a Operating System Android 10 Spotify Version 8.5.73.824 My Question or Issue After not using Spotify for a while (say 4 or 5 hours), when I o...
Casual Listener
1385 Views
2 replies
0 likes
PlanPremiumCountryUK Operating System(Android 10) My Question or IssueI've recently moved over to Spotify, however i'm having a lot of trouble adding music which isn't available on Spotify (such as albums i've bought elsewhere, e.g. from BandCamp) to...
Plan Premium Country UK Operating System (Android 10) My Question or Issue I've recently moved over to Spotify, however i'm having a lot of trouble adding music which isn't ava...
Spotify Legend
419 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceOne Plus 8 ProOperating SystemAndroid My Question or IssueI recently just bought spotify premium. I have a bunch of songs already on my phone, some are exclusive mixes that are not available on spotify. I am aware of the...
Plan Premium Country Canada Device One Plus 8 Pro Operating System Android My Question or Issue I recently just bought spotify premium. I have a bunch of songs already on my phone, s...
Moderator
534 Views
1 replies
0 likes
BonjourJe suis en abonnement FREE pourtant des debits sur ma carte bleue sont passés du montant de spotify family.Comment puis je contacter Spotify par telephone ou par mail pour regulariser la situation?
Bonjour Je suis en abonnement FREE pourtant des debits sur ma carte bleue sont passés du montant de spotify family. Comment puis je contacter Spotify par telephone ou par mail pour regulariser la s...
Spotify Legend
496 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 9 My Question or IssueI just purchased a pair of bluetooth headphones to pair with my phone while running, so a headphone cord doesn't get tangled up. The headphones I bought are Senso ActivBuds S-250. I have...
Plan Premium Country USA Device Samsung Galaxy 9 My Question or Issue I just purchased a pair of bluetooth headphones to pair with my phone while running, so a headphone cord doesn't g...
Casual Listener
32114 Views
4 replies
2 likes
PlanPremiumCountryUK DeviceGOOGLE PIXEL 2 My Question or IssueNever used to have the problem but the past couple of days when I connect my phone to my car via Bluetooth I get intermittent crackling whilst listening to music. I have deleted and reinst...
Plan Premium Country UK Device GOOGLE PIXEL 2 My Question or Issue Never used to have the problem but the past couple of days when I connect my phone to my car via Bluetooth I ge...
Spotify Legend
8831 Views
5 replies
0 likes
After I download Joe Rogan podcast episodes, I can't play his downloaded content without internet connection.
After I download Joe Rogan podcast episodes, I can't play his downloaded content without internet connection.
Casual Listener
12293 Views
6 replies
12 likes
PlanFreeCountryUkraineDeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or Issue
Plan Free Country Ukraine Device Samsung Galaxy A51 Operating System Android 10 My Question or Issue
Spotify Star
749 Views
1 replies
0 likes
I have a Moto X updated to the latest firmware. For some reason, the last time I synced it, my playlists synced fine, including all the local files. Now, it refuses to sync the local tracks and I can't even play them over wi-fi. WHY?? Also, it would ...
I have a Moto X updated to the latest firmware. For some reason, the last time I synced it, my playlists synced fine, including all the local files. Now, it refuses to sync the local tracks and I can...
Casual Listener
20090 Views
10 replies
1 likes
Hace unos meses que actualicé mi app en Android y cambio el menú y la vista general, pero lo único que me molestó fue que ya no puedo poner mis canciones descargadas en aleatorio, tengo que poner un solo disco o playlist.Por qué lo hicieron ?
Hace unos meses que actualicé mi app en Android y cambio el menú y la vista general, pero lo único que me molestó fue que ya no puedo poner mis canciones descargadas en aleatorio, tengo que poner un ...
Casual Listener
9945 Views
8 replies
0 likes
PlanPremiumCountryRussiaDeviceRedmi Note 7Operating SystemAndroid My Question or IssueSongs added to a playlist transferred from another service and marked as "Favorite" are not displaye
Plan Premium Country Russia Device Redmi Note 7 Operating System Android My Question or Issue Songs added to a playlist transferred from another service and marked as "Favorite" are ...
Spotify Legend
511 Views
1 replies
0 likes
I can't play a specific songs neither on my phone nor on my pc even though i have spotify premium. I found too many songs lately, that cant play on my account. I knew those two that i attached are on spotify, friend send them to me. Dont tell me it's...
I can't play a specific songs neither on my phone nor on my pc even though i have spotify premium. I found too many songs lately, that cant play on my account. I knew those two that i att...
Spotify Legend
743 Views
2 replies
0 likes
Appears that this issue is still not fixed for me! I've had this problem for months now and it's getting ridiculous at this stage, paying for premium and not really having access to my podcasts. Have tried all the fixes suggested to no avail, along w...
Appears that this issue is still not fixed for me! I've had this problem for months now and it's getting ridiculous at this stage, paying for premium and not really having access to my podcasts. Have...
386 Views
0 replies
0 likes
PlanPremiumCountry Device(Oneplus 6) Operating System(Android 10) My Question or IssueThe Shazam Playlist seems to allow itself to be edit and saves the edit successfully. But it doesn't actually reorder the music when returning to the playlist. Also...
Plan Premium Country Device (Oneplus 6) Operating System (Android 10) My Question or Issue The Shazam Playlist seems to allow itself to be edit and saves the edit ...
Spotify Legend
899 Views
3 replies
0 likes
