Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFree/PremiumCountry DeviceSamsungOperating SystemAndroid My Question or Issuehave spotify on my ps4, pc, and phone. ps4 and pc work perfectly fine. phone on the other hand does not. i push the shuffle button and it picks a song to play. once the ...
Plan Free/Premium Country Device Samsung Operating System Android My Question or Issue have spotify on my ps4, pc, and phone. ps4 and pc work perfectly fine. phone on the othe...
Visitor
650 Views
4 replies
2 likes
I have an Android 8.1 Radio in my van. Spotify and all features worked great. One day I was listening to music and decided to skip to next song. The sound plays for about half a second then mutes. Sound will not come back on until I hit pause then pl...
I have an Android 8.1 Radio in my van. Spotify and all features worked great. One day I was listening to music and decided to skip to next song. The sound plays for about half a second th...
Composer
3465 Views
13 replies
0 likes
PlanPremiumCountryUSADeviceSamsung G920V.07Operating SystemAndroid version 7.0 My Question or IssueSpotify version 8.5.57.1164 My phone was updated 5/6/2020 and since then it will play one song from a playlist then stop. I have to advance to the next...
Plan Premium Country USA Device Samsung G920V.07 Operating System Android version 7.0 My Question or Issue Spotify version 8.5.57.1164 My phone was updated 5/6/2020 and since...
Spotify Legend
757 Views
4 replies
2 likes
PlanFree/PremiumCountryBrazilDeviceSamsung A10My Question or IssueHi guys, I'm a free user and searching the forums I saw a lot of questions of people having song not on their playlist being played. Songs that were similar the ones on the playlist. I...
Plan Free/Premium Country Brazil Device Samsung A10 My Question or Issue Hi guys, I'm a free user and searching the forums I saw a lot of questions of people having song not on their playlist ...
321 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid So I loved the feature on my android app to import local files directly from my phone's files without the need to use the desktop app. But for a few weeks now, the "select music" page lo...
Plan Premium Country Germany Device OnePlus 6 Operating System Android So I loved the feature on my android app to import local files directly from my phone's files without th...
Spotify Legend
470 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 2016Operating SystemAndroid 10, Oct 2019 Security Patch, Mar 2020 Google Play Security patch My Question or IssueIf playing a song, system becomes unstable and "System UI" crashes, putting phone back...
Plan Premium Country United Kingdom Device Google Pixel 2016 Operating System Android 10, Oct 2019 Security Patch, Mar 2020 Google Play Security patch My Question or Issue If...
Casual Listener
1663 Views
1 replies
1 likes
PlanPremiumCountryTurkey Device LG G4 Operating SystemAndroid My Question or IssueI'm using android app and have a problem with the size of the covers since yesterday. It doesn't seem important but i'm a little bit obsessed about these things. Until ...
Plan Premium Country Turkey Device LG G4 Operating System Android My Question or Issue I'm using android app and have a problem with the size of the covers sinc...
Spotify Legend
440 Views
1 replies
0 likes
PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Indonesia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &nbs...
251 Views
0 replies
0 likes
PlanPremiumCountryMexicoDeviceUlefone armor 6eOperating systemAndroid 9 Whenever I want to use the 3 dots menu of the songs the app crash, I been doing everything and nothing works, it's getting really annoying
Plan Premium Country Mexico Device Ulefone armor 6e Operating system Android 9 Whenever I want to use the 3 dots menu of the songs the app crash, I been doing everything and n...
Spotify Legend
444 Views
1 replies
0 likes
I want the ability to change the song by going to the notifications bar of my phone like we used to be able to do. instead I now have to open the app back up just to go one song forward or back.
I want the ability to change the song by going to the notifications bar of my phone like we used to be able to do. instead I now have to open the app back up just to go one song forward or back.
Spotify Legend
1214 Views
3 replies
0 likes
PlanPremiumCountryAustraliaDevicePixel 2Operating SystemAndroid 10 My Question or IssueHi all, about a week ago the Spotify app on my phone stopped chromecasting to my TV. When I go into my 'Connect to a device' list on the app, my TV is listed as 'u...
Plan Premium Country Australia Device Pixel 2 Operating System Android 10 My Question or Issue Hi all, about a week ago the Spotify app on my phone stopped chromecasting to my TV. Wh...
354 Views
0 replies
1 likes
I used to be able to view song lyrics when using my android phone. I am no longer able to do so for any songs. However, I am able to view the same song lyrics with my iPhone. Any suggestions???
I used to be able to view song lyrics when using my android phone. I am no longer able to do so for any songs. However, I am able to view the same song lyrics with my iPhone. Any su...
548 Views
0 replies
0 likes
The Spotify app keeps basically stop working really frequently (multiple times a day). What I mean by that is, that I can't play songs sometimes I can't search for new artists, however clicking on artists I viewed bevor works. However the album previ...
The Spotify app keeps basically stop working really frequently (multiple times a day). What I mean by that is, that I can't play songs sometimes I can't search for new artists, however clicking on ar...
Spotify Legend
346 Views
1 replies
0 likes
PremiumUnited States DeviceGalaxy Note 9 and Android autoOperating SystemPhone is as up to date as possible. Dont know what system I have a 2020 Chevy Equinox and when using android auto with a usb cable the sound quality with Spotify is awful. Other...
Premium United States Device Galaxy Note 9 and Android auto Operating System Phone is as up to date as possible. Dont know what system I have a 2020 Chevy Equinox and wh...
1279 Views
0 replies
0 likes
PlanPremium FamilyCountryPerúDeviceSamsung Galaxy s6 g920vOperating SystemAndroid 7.0 My Question or IssueSince I hired the premium service that allows me to download the songs to my phone, I have presented a problem that makes it too uncomfortable t...
Plan Premium Family Country Perú Device Samsung Galaxy s6 g920v Operating System Android 7.0 My Question or Issue Since I hired the premium service that allows me to download the son...
Spotify Legend
346 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have given the spotify app permission to access my microphone but when I hold down the search button with the spotify app I can not control the app my...
Plan Premium Country UK Device Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) I have given the spotify app permission to access my microphone b...
Moderator
9876 Views
8 replies
1 likes
Boa noite, galera !É o seguinte, ontem eu decidi formatar meu celular, é um J5 Prime, eu já tinha conta no spotify, tinha a conta premium, onde todo mês eles me enviavam a confirmação de pagamento por e-mail, depois que formatei meu celular, fui entr...
Boa noite, galera ! É o seguinte, ontem eu decidi formatar meu celular, é um J5 Prime, eu já tinha conta no spotify, tinha a conta premium, onde todo mês eles me enviavam a confirmação de pagament...
409 Views
0 replies
1 likes
Escucho una canción y ya cuando termina, se regresa como un minuto y algo y "sigue reproduciendo" pero no se escucha nada y la canción siguiente no se reproduce. Me sucede estando en línea y modo offline. Ya desinstale y volví a instalar la app desde...
Escucho una canción y ya cuando termina, se regresa como un minuto y algo y "sigue reproduciendo" pero no se escucha nada y la canción siguiente no se reproduce. Me sucede estando en línea y modo off...
1117 Views
0 replies
0 likes
PlanPremiumCountrySwedenDeviceHuawei P20 LiteOperating SystemAndroid My Question or IssueAs the title says, i can not play music i have in my playlist from local files i have on my computer, everything have worked great till today when this error occ...
Plan Premium Country Sweden Device Huawei P20 Lite Operating System Android My Question or Issue As the title says, i can not play music i have in my playlist from local file...
Moderator
515 Views
1 replies
0 likes
My Question or IssueHow to see songs across all saved Playlists. For example I have 10 Playlists which are liked but none of the songs in them are liked. Is there a way to see all the songs together across all my Playlists
My Question or Issue How to see songs across all saved Playlists. For example I have 10 Playlists which are liked but none of the songs in them are liked. Is there a way to see all the songs...
434 Views
0 replies
0 likes
