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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396491 Views

547 replies

35 likes

Account
Free
  • 396491 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8467 Views

0 replies

7 likes

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  • 7 likes

Samsung Galaxy Tab A Doesn't Play in Background

Plan PremiumCountry USA Device: Samsung Galaxy Tab A SM-T510Operating System: Android My Question or IssueSpotify app only plays for a few minutes, then stops playing when the device is left idle, or I am multitasking . I am occasionally prompted to ...

Music Fan

Plan Premium Country USA   Device: Samsung  Galaxy Tab A SM-T510 Operating System: Android   My Question or Issue Spotify app only plays for a few minutes, then stops playin...

404 Views

0 replies

0 likes

  • 404 Views
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Superuser Contribution Move offline playlist to SD-card doesnt work

Hello, when im looking into my local storage of my mobile it says spotify takes 6GB. When i look into Spotify it says the 6GB are located on the SD-card...My problem is that my local storage 16GB is full and spotify takes most of the space. I already...

Casual Listener

Hello,   when im looking into my local storage of my mobile it says spotify takes 6GB. When i look into Spotify it says the 6GB are located on the SD-card... My problem is that my local stora...

Ver

Spotify Legend

806 Views

3 replies

1 likes

  • 806 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify stops responding after search

PlanPremiumCountrySwitzerlandDeviceRedmi Note 8 ProOperating SystemAndroid MIUI Global 12.0.2 Stabil My Question or IssueFor example, when I do a search for "Die drei !!!". I can still go to the channel page, but I can't play anything there.The album...

Visitor

Plan Premium Country Switzerland Device Redmi Note 8 Pro Operating System Android MIUI Global 12.0.2 Stabil   My Question or Issue For example, when I do a search for "Die drei !!!". I...

Ivan

Spotify Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution After I enter my password there is some technical issue my network is working but I can't log in on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivan

Spotify Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Android Redesign

PlanPremiumCountry: United States Device: Samsung Galaxy S9+ Operating System: Android My Question or IssueI noticed on the Google Playstore, Spotify has the newer updated interface iOS got 6 months ago, but I dont have it. Has it not rolled out yet,...

Newbie

Plan Premium Country: United States     Device: Samsung Galaxy S9+   Operating System: Android    My Question or Issue I noticed on the Google Playstore, Spotify ha...

Billy-J

Spotify Star

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Can't log in

One of the Android devices I use Spotify on, mostly offline, is now refusing to let me log in. I can log in to the web player on the device, but not the app. It tells me that the username/password combo is wrong, even though the exact same combo lets...

Visitor

One of the Android devices I use Spotify on, mostly offline, is now refusing to let me log in. I can log in to the web player on the device, but not the app. It tells me that the username/password co...

289 Views

0 replies

0 likes

  • 289 Views
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Solved!! Liked songs empty and can't like any other song on app

PlanPremiumCountry Ireland Device(Samsung Galaxy Operating System(Android version 9) My Question or IssueLiked songs have disappeared from app. I can't listen to them offline, nor like any other song. Desktop is working properly, only the app does no...

Casual Listener

Plan Premium Country Ireland   Device (Samsung Galaxy 😎 Operating System (Android version 9)   My Question or Issue Liked songs have disappeared from app. I can't listen to ...

fahpacheo

Casual Listener

609 Views

3 replies

0 likes

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  • 3 replies
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Account issue

SomethingPlanPremiumCountryArgentina Device Samsung Galaxy J2 My Question or IssueI just install Spotify in my device, so the problem is that when I try to search for an artist an alert appears saying that I'm not connected to internet, I can listen ...

Visitor

Something Plan Premium Country Argentina  Device  Samsung Galaxy J2   My Question or Issue I just install Spotify in my device, so the problem is that when I try to search fo...

Billy-J

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

My favorite songs suddenly disappeared.

My favorite songs suddenly disappeared. And I can't find it. The problem persists even though the version of the application is up to date. PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 PrimeOperating SystemAndroid Oreo My Question or Issue

Visitor

My favorite songs suddenly disappeared. And I can't find it. The problem persists even though the version of the application is up to date.   Plan Premium Country Turkey Device Samsun...

Billy-J

Spotify Star

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Is there a way to download the animated cover art?

I want to download the cover art for some songs, so I can potentially use them as wallpapers on my phone. I use android, so I'd love to have a mobile version, but PC works too.

Visitor

I want to download the cover art for some songs, so I can potentially use them as wallpapers on my phone. I use android, so I'd love to have a mobile version, but PC works too. 

Billy-J

Spotify Star

3655 Views

1 replies

1 likes

  • 3655 Views
  • 1 replies
  • 1 likes

Release Radar and discover only play in shuffle mode

PlanPremiumCountryIsraelDeviceSamsung Galaxy 8 noteOperating SystemAndroid My Question or IssueRecently my Discover and Release auto lists only play in shuffle mode.Its very inconvenient for me because I want to listen to the whole list and each time...

Casual Listener

Plan Premium Country Israel Device Samsung Galaxy 8 note Operating System Android  My Question or Issue Recently my Discover and Release auto lists only play in shuffle mode. Its very ...

385 Views

0 replies

0 likes

list shuffle
  • 385 Views
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Track timeline starts with 10:00 when connected to Sonos

PlanFree/PremiumCountryGermanyDeviceSamsung Galaxy S8 / Huawei P30 Pro Operating SystemAndroid 9 & Android 10 IssueOften when i connect to my sonos Box (different generations) the track timeline starts at 10:00 and counts upwards correctly. A track w...

Newbie

  Plan Free/Premium Country Germany Device Samsung Galaxy S8 / Huawei P30 Pro   Operating System Android 9 & Android 10   Issue Often when i connect to my sonos Box (di...

kuhnikuehnast

Visitor

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Spotify crushing after long listen music

DeviceRedmi Note 8 Pro My Question or IssueSpotify crusing after 1 hours listen music it's can fixed?

Visitor

Device Redmi Note 8 Pro   My Question or Issue Spotify crusing after 1 hours listen music  it's can fixed?

Billy-J

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Lyrics won't show up

PlanPremiumCountryMexicoDevicePixel 3Operating SystemAndroid 9 My Question or IssueLyrics are not showing up on my Android phone even for popular songs that I know have lyrics available. The funny thing is I created a dummy account and logged in with...

Casual Listener

Plan Premium Country Mexico Device Pixel 3 Operating System Android 9   My Question or Issue Lyrics are not showing up on my Android phone even for popular songs that I know have lyric...

Billy-J

Spotify Star

1255 Views

5 replies

0 likes

  • 1255 Views
  • 5 replies
  • 0 likes

Widget disappears when paused on lock screen

I'm currently using a Samsung s10e using the free version of Spotify. I belive this started after I cancled my premium account but I cant be too sure of this as I do recall periods where it did occur with the premium account. My Question or IssueFor ...

Newbie

I'm currently using a Samsung s10e using the free version of Spotify. I belive this started after I cancled my premium account but I cant be too sure of this as I do recall periods where it did occur...

490 Views

0 replies

0 likes

  • 490 Views
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  • 0 likes

Spotify on Android takes too long to connect to device

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueSince an update of aprox. 2 months ago, every time I want to connect Spotify on Android to my notebook takes too long in "Connecting...". Sometimes conne...

Casual Listener

Plan Premium Country Argentina Device Samsung Galaxy S8+ Operating System Android 9   My Question or Issue Since an update of aprox. 2 months ago, every time I want to connect Spotify ...

339 Views

0 replies

0 likes

  • 339 Views
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Although I can play songs via a playlist or a song independently Spotify is refusing to load albums

PlanPremiumCountryUkDeviceMotorolaOperating SystemAndroid Although I can play songs through playlists or independently, Spotify refuses to play artists or albums. All I get is a green circle o'r a message to say that the function isn't available. I'v...

Casual Listener

Plan Premium Country Uk Device Motorola Operating System Android   Although I can play songs through playlists or independently, Spotify refuses to play artists or albums. All I get i...

Soulstew

Casual Listener

388 Views

1 replies

1 likes

  • 388 Views
  • 1 replies
  • 1 likes

Solved!! Just can't use it

PlanPremiumCountryBrazilDeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueNothing seems to work anymore. First, the covers doesn't totally render, it keeps lacking the total art cover to show. Then, my downloads kept being erased out of ...

Regular

Plan Premium Country Brazil Device Moto E4 Operating System Android 7.1.1   My Question or Issue Nothing seems to work anymore. First, the covers doesn't totally render, it keeps lacki...

UndGottWeiss

Regular

1532 Views

3 replies

1 likes

  • 1532 Views
  • 3 replies
  • 1 likes

Superuser Contribution Automatically play playlist

I am using Spotify on my OnePlus 7 Pro. Up until a week or two ago, if I saved a playlist shortcut to my Home Screen via the "Add to Home Screen" option in the Spotify playlist settings and clicked on the shortcut, the playlist would open and automat...

Casual Listener

I am using Spotify on my OnePlus 7 Pro.   Up until a week or two ago, if I saved a playlist shortcut to my Home Screen via the "Add to Home Screen" option in the Spotify playlist settings and ...

Ver

Spotify Legend

6133 Views

3 replies

1 likes

  • 6133 Views
  • 3 replies
  • 1 likes