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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118635 Views

27 replies

4 likes

  • 118635 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239209 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239209 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600080 Views

79 replies

3 likes

  • 600080 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492651 Views

581 replies

42 likes

Account
Free
  • 492651 Views
  • 581 replies
  • 42 likes

Storage full on samsung galaxy watch3

Hi, I recently just resolved the playing offline songs problem. Now the new problem arises, basically when downloading more songs, it says storage full and free up some space, but the thing is my watch still have 4gb of extra space, and I cant seem t...

Newbie

Hi, I recently just resolved the playing offline songs problem. Now the new problem arises, basically when downloading more songs, it says storage full and free up some space, but the thing is my wat...

tt6aasvjjo4dcjt

Newbie

3058 Views

1 replies

5 likes

  • 3058 Views
  • 1 replies
  • 5 likes

Superuser Contribution How to remove a device from spotify connect ?

PlanPremiumOperating System(Android, Windows 10) My Question or IssueWhen I play music on my PC, a notification appears on my phone that the music is playing on my PC, how can I get rid of this? It's not very convenient for me.

Visitor

Plan Premium Operating System (Android, Windows 10)   My Question or Issue When I play music on my PC, a notification appears on my phone that the music is playing on my PC, how can I get ...

Elena

Moderator

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to see current playlist

PlanPremiumCountryFranceDeviceXiaomi mi a3Operating SystemAndroid 10 My Question or IssueHi, I'm currently on the last version of the app and I can't access the current playlist (the queue). I can add songs to the queue, but when I want to see the wh...

Visitor

Plan Premium Country France Device Xiaomi mi a3 Operating System Android 10   My Question or Issue Hi, I'm currently on the last version of the app and I can't access the current playl...

Elena

Moderator

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing randomly when phone is locked (Samsung S20)

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This seems to happen intermittently as well. I've gone ...

Casual Listener

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This...

Mihail

Spotify Legend

11354 Views

12 replies

0 likes

random pausing
  • 11354 Views
  • 12 replies
  • 0 likes

Mobile app inorovements

1. search function -- throughout all playlists2. when minimized to show shuffle and repeat options (put an attachment)3. move the songs in a playlist by pressing on them and relocate (change their order manually)4. shuffle throughout all playlists

Visitor

  1. search function -- throughout all playlists 2. when minimized to show shuffle and repeat options (put an attachment) 3. move the songs in a playlist by pressing on them and relocate (cha...

748 Views

0 replies

1 likes

feature requests
  • 748 Views
  • 0 replies
  • 1 likes

Superuser Contribution Hidden song in the Release radar keep on playing

PlanPremiumCountrySpainDeviceSamsung Galaxy S20 My Question or IssueHi,When I hide a song I don't like in the release radar playlist, and play the playlist again later, the hidden song plays anyway (I see the minus icon stating it is hidden but the s...

Visitor

Plan Premium Country Spain Device Samsung Galaxy S20   My Question or Issue Hi, When I hide a song I don't like in the release radar playlist, and play the playlist again later, the hid...

Elena

Moderator

689 Views

1 replies

3 likes

  • 689 Views
  • 1 replies
  • 3 likes

Superuser Contribution Cambio barra botones lateral

PlanPremiumCountryMéxico Device(Samsung Tablet SM-T720)Operating System(Android 9) My Question or IssuePor alguna razón se cambió la apariencia de la App dejando la barra de botones cargada hacia el lado izquierdo de la pantalla y no en la parte de a...

Newbie

Plan Premium Country México  Device (Samsung Tablet SM-T720) Operating System (Android 9)   My Question or Issue Por alguna razón se cambió la apariencia de la App dejando la barr...

Elena

Moderator

1752 Views

1 replies

1 likes

Cambio barra botones lateral
  • 1752 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some songs have a stuck time bar in the notifications

PlanPremiumCountryFranceDeviceNubia RedMagic 5GOperating SystemAndroid 10 My Question or IssueSome of the songs in my library have the time bar stuck at the beginning in the notifications section of my phone for some reason. This breaks the lyrics sy...

Regular

Plan Premium Country France Device Nubia RedMagic 5G Operating System Android 10   My Question or Issue Some of the songs in my library have the time bar stuck at the beginning in the ...

Elena

Moderator

1804 Views

1 replies

0 likes

bug
  • 1804 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see albums, performers. Connection issues.

PlanPremiumCountryRussia DeviceMeizu M5 NoteOperating SystemAndroid 7.0 My Question or IssueI have problems with connection while browsing performers or their albums. Spotify says that something went wrong and offers me to check my connection or try ...

Casual Listener

Plan Premium Country Russia  Device Meizu M5 Note Operating System Android 7.0   My Question or Issue I have problems with connection while browsing performers or their albums. Sp...

Elena

Moderator

949 Views

4 replies

1 likes

  • 949 Views
  • 4 replies
  • 1 likes

Superuser Contribution Text Problem - Localization

PlanPremiumCountryTurkeyDeviceSamsung GalaxyOperating SystemAndroid 8.0.1 My Question or IssueWhen I add a song to one of my playlists, for example name of the playlist is "EDM" it says "EDMiçine eklendi." So it's a text or localization problem. It s...

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy Operating System Android 8.0.1   My Question or Issue When I add a song to one of my playlists, for example name of the playlist is "E...

Elena

Moderator

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Headset: triple press to previous song

Why triple press in the headset button doesn't play the previous song like any other music apps?It's skiping 2 songs instead.Why someone would like have the ability to skip two songs instead of repeating the song or listening the previous one?Why we ...

Newbie

Why triple press in the headset button doesn't play the previous song like any other music apps? It's skiping 2 songs instead. Why someone would like have the ability to skip two songs ...

MBnk

Regular

3749 Views

5 replies

3 likes

Android
headset
triple press
  • 3749 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution cannot display lyrics/behind the lyrics on android

PlanPremiumCountry Thailand I cannot display behind the lyrics ( either genius or lyrics) across all my android devices.I used to think that it was my previous device issue ( galaxy S9plus, exynos) but recently I moved to my new devices ( xiaomi mi8 ...

Visitor

  Plan Premium Country  Thailand   I cannot display behind the lyrics ( either genius or lyrics) across all my android devices. I used to think that it was my previous device ...

Elena

Moderator

55804 Views

10 replies

1 likes

Android
lyrics
  • 55804 Views
  • 10 replies
  • 1 likes

Superuser Contribution No sound after changing song

PlanPremiumCountryPolandDeviceOSSURET ADD8CVW84Operating SystemAndroid 10 My Question or IssueWhen i choose to skip to next song timer is counting but sound is not playing. When i pause song and then unpause it the sound returns as nothing have happe...

Casual Listener

Plan Premium Country Poland Device OSSURET ADD8CVW84 Operating System Android 10   My Question or Issue When i choose to skip to next song timer is counting but sound is not playi...

Elena

Moderator

654 Views

1 replies

1 likes

  • 654 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify codes dont play anything

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueWhen I scan spotify codes it just takes me to the album that the song came from and doesn't actually play anything

Visitor

Plan Premium Country   Device Samsung Galaxy 9 Operating System Android   My Question or Issue When I scan spotify codes it just takes me to the album that the song came from and ...

Elena

Moderator

720 Views

1 replies

2 likes

  • 720 Views
  • 1 replies
  • 2 likes

Superuser Contribution Songs keep skipping but not pausing?

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 11 My Question or IssueSo whenever I play songs they tend to stop for a while and then resume? especially when my phone is turned off but it doesnt say that theyre paused. an example is when ...

Visitor

Plan Premium Country USA Device Pixel 4a Operating System Android 11   My Question or Issue So whenever I play songs they tend to stop for a while and then resume? especially when my p...

Mario

Spotify Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

No pause button on Android

Plan Premium Duo Country Canada Device Samsung Galaxy S8Operating SystemAndroid My Question or IssueThe pause button is missing. Only play and heart show. Last update Sept 2020

Casual Listener

Plan Premium Duo   Country Canada   Device Samsung  Galaxy S8 Operating System Android   My Question or Issue The pause button is missing. Only play and heart show....

SteveTom

Casual Listener

5003 Views

2 replies

0 likes

  • 5003 Views
  • 2 replies
  • 0 likes

Superuser Contribution Wont let me control audio

My Question or Issueas you know console lowest option is way too loud so I would usually control the audio through my phone through the audio bar that was available, however today it wasnt there. I tried everything and nothing has worked. Any help?

Visitor

My Question or Issue as you know console lowest option is way too loud so I would usually control the audio through my phone through the audio bar that was available, however today it wasnt there. I...

Elena

Moderator

840 Views

2 replies

0 likes

  • 840 Views
  • 2 replies
  • 0 likes

Superuser Contribution Disconnect from bluetooth problem

PlanPremium Family PlanCountryUnited StatesDeviceGalaxy Note 10Operating SystemAndroid 10My Question or IssueWhen I disconnect from a bluetooth device ( my car, my speaker, my earbuds, etc.) Spotify stops showing the correct song that is playing when...

Regular

Plan Premium Family Plan Country United States Device Galaxy Note 10 Operating System Android 10 My Question or Issue When I disconnect from a bluetooth device ( my car, my speaker, my earbu...

Elena

Moderator

2384 Views

1 replies

0 likes

  • 2384 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Now Playing" song gets stuck on the same song

The song listed as currently playing gets stuck on one song. Any song that I play will show as the song that gets stuck, even though my laptop and amazon devices show the correct song that's playing. It fixes itself randomly, but I'm not sure how. Cl...

Casual Listener

The song listed as currently playing gets stuck on one song. Any song that I play will show as the song that gets stuck, even though my laptop and amazon devices show the correct song that's playing....

Elena

Moderator

50443 Views

27 replies

15 likes

  • 50443 Views
  • 27 replies
  • 15 likes

Superuser Contribution Touch Preview Not Working

PlanFreeCountryUSDeviceLG V20Operating SystemAndroid 8.0.0 My Question or Issue6-8 weeks ago, the Touch Preview stopped working (except I can preview songs in my existing playlists). I've updated the App and performed both a quick and clean reinstall...

Casual Listener

Plan Free Country US Device LG V20 Operating System Android 8.0.0   My Question or Issue 6-8 weeks ago, the Touch Preview stopped working (except I can preview songs in my existing p...

Mario

Spotify Legend

2117 Views

5 replies

0 likes

  • 2117 Views
  • 5 replies
  • 0 likes