Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
196248 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
538066 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
444245 Views
565 replies
37 likes
PlanPremiunCountryUSA DeviceSamsung Galaxy s20Operating SystemAndroid 10 OneUI 2.5 My Question or IssueHi, has the android redesign been rolled out fully already? I noticed that most screenshots i have seen on the web already have the new redesign, i...
Plan Premiun Country USA Device Samsung Galaxy s20 Operating System Android 10 OneUI 2.5 My Question or Issue Hi, has the android redesign been rolled out fully already? I ...
Community Legend
1566 Views
2 replies
0 likes
Hallo seit tagen ist die Qualität total schlecht obwohl ich im Wlan bin und die Qualität extrem hoch gestellt habe.Weis wer was?
Hallo seit tagen ist die Qualität total schlecht obwohl ich im Wlan bin und die Qualität extrem hoch gestellt habe. Weis wer was?
Spotify Legend
1767 Views
4 replies
0 likes
I am trying to download Spotify on my Samsung Note 8. But google play states that I am in a wrong country. It works fine on Iphones. I live in Qatar, which is on the list of usable locations, yet i cannot find Spotify in the Google play store, which ...
I am trying to download Spotify on my Samsung Note 8. But google play states that I am in a wrong country. It works fine on Iphones. I live in Qatar, which is on the list of usable locations...
Composer
14131 Views
7 replies
0 likes
PlanPremiumCountry DeviceSamsung Tab AOperating SystemAndroid My Question or IssueWhenever a notification from Outlook or Signal comes in, the music just stops. I hear the Outlook chime. The music does not restart. Annoying that I have to walk to the...
Plan Premium Country Device Samsung Tab A Operating System Android My Question or Issue Whenever a notification from Outlook or Signal comes in, the music just stops. I hear t...
832 Views
0 replies
2 likes
PlanFree/PremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI have seen this question posted before, but the resolution is not clear. My app will no longer download music. I believe this started after I did a factor...
Plan Free/Premium Country USA Device Samsung Galaxy S8 Operating System Android 9 My Question or Issue I have seen this question posted before, but the resolution is not clear. My ap...
Spotify Star
637 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSamsung s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn the road, new premium member. Downloaded albums at home, before leaving. Started an album playing while at a rest stop, started drivi...
Plan Premium Country USA Device Samsung s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On the road, new premium member. Downloaded albums at h...
Spotify Legend
2646 Views
3 replies
0 likes
PlanPremiumCountryGermany DeviceHuawei phone and Lenovo tablet Operating SystemAndroid My Question or IssueThere are so many issues on both devices that haven't been there in the past:Albums and artists don't load for minutes. Downloads are so slow t...
Plan Premium Country Germany Device Huawei phone and Lenovo tablet Operating System Android My Question or Issue There are so many issues on both devices that haven't been ...
Moderator
477 Views
1 replies
1 likes
PlanPremiumCountryGermanyDevice(OnePlus 6T, Samsung Tab S5e, Win10 PC)Operating System(Android 10, Android 9, Windows 10) My Question or IssueIn Spotify's Discover Weekly playlist I'm able to mark a song or an artist as "Don't like". This way Spotify...
Plan Premium Country Germany Device (OnePlus 6T, Samsung Tab S5e, Win10 PC) Operating System (Android 10, Android 9, Windows 10) My Question or Issue In Spotify's Discover Weekly pla...
Spotify Legend
382 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceOSSURET ADD8CVW84 (Android Auto)Operating SystemAndroid 10 My Question or IssueWhen i choose to skip to next song timer is counting but sound is not playing. When i pause song and then unpause it the sound returns as not...
Plan Premium Country Poland Device OSSURET ADD8CVW84 (Android Auto) Operating System Android 10 My Question or Issue When i choose to skip to next song timer is counting but sou...
Spotify Legend
406 Views
1 replies
0 likes
I can't find my liked sounds on phone but ion my pc I have it. Maybe do you help me? PlanPremiumCountryPolandDeviceSamsung Galaxy s8 +Operating SystemAndroid 9.0
I can't find my liked sounds on phone but ion my pc I have it. Maybe do you help me? Plan Premium Country Poland Device Samsung Galaxy s8 + Operating System Android 9.0
Spotify Legend
885 Views
6 replies
0 likes
i'm not sure if this is just a problem for me but my shuffle and repeat button is nowhere to be found. it wasn't there when i installed it in the first place and it's been bothering me for a while. FYI i use a samsung galaxy a40
i'm not sure if this is just a problem for me but my shuffle and repeat button is nowhere to be found. it wasn't there when i installed it in the first place and it's been bothering me for a while.&n...
Spotify Legend
1142 Views
1 replies
1 likes
Spoiler (Highlight to read)Behind the lyricsBehind the lyricsPlanPremiumCountryNorwayDeviceSamsung Galaxy 9, Samsung Tablet, Samsung QLED TV, Google ChromecastMy Question or IssueI'm getting really tired of the Behind the lyrics feature on Spotify. I...
Behind the lyrics Plan Premium Country Norway Device Samsung Galaxy 9, Samsung Tablet, Samsung QLED TV, Google Chromecast My Question or Issue I'm getting really tired of the Behind the lyric...
Spotify Star
660 Views
1 replies
2 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryArgentina DeviceSamsung Galaxy Note8Operating SystemAndroid My Question or IssueI can"t see the real-time lyrics f...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Argentina Device Samsung Galaxy Note8 Opera...
563 Views
0 replies
1 likes
PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 4Operating SystemAndroid 11 My Question or IssueAlready mentioned it in the title, duh
Plan Premium Country United Kingdom Device Google Pixel 4 Operating System Android 11 My Question or Issue Already mentioned it in the title, duh
403 Views
0 replies
1 likes
Plan FreeFree/PremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung Windows 10Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android windows 10My Question or IssueSpotify feature of downloading and listening to...
Plan Free Free/Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung Windows 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android windo...
Music Fan
744 Views
1 replies
1 likes
PlanFreeCountryUSADeviceGalaxy S7Operating SystemAndroidMy Question or IssueI can't find my liked songs on Android app. Where did it go? I can find the liked songs on the computer program.
Plan Free Country USA Device Galaxy S7 Operating System Android My Question or Issue I can't find my liked songs on Android app. Where did it go? I can find the liked songs on the computer p...
Spotify Legend
2306 Views
9 replies
1 likes
PlanPremiumCountryArgentinaDevicemoto g(6)Operating SystemAndroid Pie My Question or IssueThe app is closing itself automatically when trying to enter the Liked Songs screen, as well as not seeing it in my playlists. I'm using the Alpha version of th...
Plan Premium Country Argentina Device moto g(6) Operating System Android Pie My Question or Issue The app is closing itself automatically when trying to enter the Liked Songs screen...
Casual Listener
5365 Views
10 replies
16 likes
PlanPremiumCountryUSA Device Samsung Galaxy S20Operating System Android 10 My Question or IssueI have a problem when playing a downloaded Joe Rogan podcast. Even though I have downloaded the podcast, if I lose my network connection, the podcast will ...
Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android 10 My Question or Issue I have a problem when playing a downloaded Joe Rogan p...
Newbie
1520 Views
1 replies
1 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy Note 9 with Samsung KnoxOperating SystemAndroid 10 My Question or IssueI have been using Spotify without problem earlier. I had to recently perform a factory reset on my Galaxy Note 9 and re-install the Sp...
Plan Premium Country Sweden Device Samsung Galaxy Note 9 with Samsung Knox Operating System Android 10 My Question or Issue I have been using Spotify without problem earlier. I had t...
Spotify Legend
4752 Views
16 replies
1 likes
search not working on xiaomi tv box. reinstalling spotify app was not helpfulPlanPremiumCountryIsraelDevicexiaomi tv boxOperating SystemAndroid My Question or Issuesearch not working on xiaomi tv box. reinstalling spotify app was not helpful
search not working on xiaomi tv box. reinstalling spotify app was not helpful Plan Premium Country Israel Device xiaomi tv box Operating System Android My Question or Issue s...
723 Views
0 replies
1 likes
