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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196267 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196267 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538081 Views

78 replies

3 likes

  • 538081 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444278 Views

565 replies

37 likes

Account
Free
  • 444278 Views
  • 565 replies
  • 37 likes

Free version low volume control

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs above I have the free version, just bought a new car and via bluetooth i have very low vol...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As abov...

518 Views

0 replies

1 likes

  • 518 Views
  • 0 replies
  • 1 likes

Notification

It is a new problem for me.Whenever I hit the Pause button, the spotify notification in the status bar disappears.I tried everything but nothing happened...

Visitor

It is a new problem for me. Whenever I hit the Pause button, the spotify notification in the status bar disappears. I tried everything but nothing happened...  

MKJay

Visitor

592 Views

1 replies

2 likes

  • 592 Views
  • 1 replies
  • 2 likes

widget disappeared 2020

PlanPremiumCountryMxDevicesony H8266Operating SystemAndroid v10 My Question or Issuehomescreen widget is now a tiny plain white rectangle. restarting, removing and replacing the widget gets me the same white placeholder instead of the player.app work...

Newbie

Plan Premium Country Mx Device sony H8266 Operating System Android v10   My Question or Issue homescreen widget is now a tiny plain white rectangle. restarting, removing and replacing ...

467 Views

0 replies

1 likes

Android 10
Widget
  • 467 Views
  • 0 replies
  • 1 likes

Group Session Bugs

PlanPremiumCountryPortugal DeviceMi Note 10Operating SystemAndroid My Question or IssueI've been testing Group Session between two Android Phones and I'd like to report the following 2 issues: 1 - Whenever a song is added to the queue, either by a cl...

Regular

Plan Premium Country Portugal   Device Mi Note 10 Operating System Android   My Question or Issue I've been testing Group Session between two Android Phones and I'd like to repor...

1461 Views

0 replies

4 likes

  • 1461 Views
  • 0 replies
  • 4 likes

Broken controller for Jabra Elite 85H after upgrading to Android 11

PlanPremiumCountryPolandDevicePixel 2XL, Jabra Elite 85HOperating SystemAndroid 11, recent version of Spotify and Sound+ My Question or Issue App does not work properly with Jabra Sound+ and Jabra Elite 85H headphones. Controll buttons work only some...

Newbie

  Plan Premium Country Poland Device Pixel 2XL, Jabra Elite 85H Operating System Android 11, recent version of Spotify and Sound+   My Question or Issue   App does not work...

561 Views

0 replies

0 likes

  • 561 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution No se escuchan canciones al cambiarlas

PlanPremiumDeviceSamsung Galaxy J2 CoreOperating SystemAndroid Oreo 8.1 My Question or IssueAl saltear una cancion la que le sigue no se escucha. La barra blanca se mueve como si se estuviera reproduciendo pero no se escucha nada. Si cambio varias ve...

Casual Listener

Plan Premium Device Samsung Galaxy J2 Core Operating System Android Oreo 8.1    My Question or Issue Al saltear una cancion la que le sigue no se escucha. La barra blanca se mu...

Alex

Spotify Legend

2881 Views

6 replies

0 likes

  • 2881 Views
  • 6 replies
  • 0 likes

Superuser Contribution My Spotify app can´t connect Chrome Cast

My spotify app version 8.5.60.1013 can´t connect on my chromeCast TVPlanPremiumCountryBrazailDeviceXiami Mi6 Operating SystemAndroid Muiu Global version 11.06 My Question or IssueA have a network with cabe/Wi-fi hosts my Mi6 phone can´t connect spoti...

Regular

My spotify app version 8.5.60.1013 can´t connect on my chromeCast TV Plan Premium Country Brazail Device Xiami Mi6  Operating System Android Muiu Global version 11.06   My Que...

Mario

Spotify Legend

1735 Views

6 replies

0 likes

spotify web
  • 1735 Views
  • 6 replies
  • 0 likes

Superuser Contribution spotify nicht nutzbar

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns, zu versuchen, zu helfen.PlanenGratisprämieLandDeutschlandGerät(Galaxy s10 und s7edgeBetriebssystemAndroidMeine Frage oder mein Prob...

Casual Listener

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch bereitstellen, desto einfacher wird es für uns, zu versuchen, zu helfen. Planen Gratisprämie Land Deutschland Gerät (Galax...

Alex

Spotify Legend

1090 Views

3 replies

0 likes

  • 1090 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing song on Artist Page doesn't highlight correct song

PlanPremiumCountryThailandDeviceSamsung Galaxy 9Operating SystemAndroid 10 (One UI 2.0) My Question or IssueChanging song on Artist Page doesn't highlight correct song (actually doesn't change at all)1. Go on an Artist Page2. Tap song, this step will...

Newbie

Plan Premium Country Thailand Device Samsung Galaxy 9 Operating System Android 10 (One UI 2.0)   My Question or Issue Changing song on Artist Page doesn't highlight correct song (...

Mihail

Spotify Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution All liked songs are missing on Android app?

I recently (in the last week or two) tried to access my Liked Songs on my Android app but a message just shows up saying "Your liked songs will appear here". I tried liking new songs but the heart won't fill, indicating it is not liked. All of my lik...

Casual Listener

I recently (in the last week or two) tried to access my Liked Songs on my Android app but a message just shows up saying "Your liked songs will appear here". I tried liking new songs but the heart wo...

Ivan

Spotify Legend

680 Views

1 replies

1 likes

  • 680 Views
  • 1 replies
  • 1 likes

Solved!! Hundreds of songs are randomly missing from Liked Songs on Android

PlanPremiumCountryUkraineDeviceOnePlus6TOperating SystemAndroid 10 (OxygenOS 10.3.5) My Question or IssueI'm new here and today I started moving to Spotify from another platform and got really frustrated about how inconsistent Spotify is.The main pro...

Casual Listener

Plan Premium Country Ukraine Device OnePlus6T Operating System Android 10 (OxygenOS 10.3.5)   My Question or Issue I'm new here and today I started moving to Spotify from another platf...

Billy-J

Spotify Star

1404 Views

3 replies

0 likes

Android 10
Liked Songs Playlist
Missing liked songs
  • 1404 Views
  • 3 replies
  • 0 likes

can't return audio to device after casting

DevicePixel 3a and chromecast audio and Google home mini etc. Operating SystemAndroid 11 My Question or IssueSince this morning's update of android app to version 8.5.76.962 When casting to another device, audio is ok. When changing cast to a differe...

Visitor

  Device Pixel 3a and chromecast audio and Google home mini etc.   Operating System Android 11   My Question or Issue Since this morning's update of android app to version 8.5....

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Half Of Songs Wont Play

PlanFree/PremiumCountryUnited StatesDeviceMotorola Moto e5 GoOperating SystemAndroid Oreo (8.1) My Question or IssueSomebody please help me. I have a problem where half of my songs play and the other half doesn't. For an example:Song plays, next song...

Visitor

Plan Free/Premium Country United States Device Motorola Moto e5 Go Operating System Android Oreo (8.1)   My Question or Issue Somebody please help me. I have a problem where half of my...

381 Views

0 replies

1 likes

  • 381 Views
  • 0 replies
  • 1 likes

Lg thin Q

PlanPremium (family)CountryUSADeviceLG thin QOperating SystemAndroid My Question or IssueI installed the Android app down in the corner it says get app but it's installed My husband's Android Pixel 3 phone has a library icon there.there are many acti...

Casual Listener

  Plan Premium (family) Country USA Device LG thin Q Operating System Android   My Question or Issue I installed the Android app down in the corner it says get app but it's insta...

643 Views

0 replies

0 likes

Android
  • 643 Views
  • 0 replies
  • 0 likes

Garbled Podcast Sound

PlanPremiumCountryUnited StatesDeviceLG Stylo 4Operating SystemDon't rememebr My Question or IssueI am so annoyed with this at this point.I listen to the R/Slash podcast ALL THE TIME. Lately, however, when I attempt to listen to it the sound is chopp...

Newbie

Plan Premium Country United States Device LG Stylo 4 Operating System Don't rememebr    My Question or Issue I am so annoyed with this at this point. I listen to the R/Slash pod...

Sourgirl90

Visitor

1394 Views

1 replies

1 likes

bad sound
garbled
podcast
  • 1394 Views
  • 1 replies
  • 1 likes

Google Nest redeeming problem on Google store

Duo (owner of account)PremiumUK DevicePixel 2Operating SystemAndroid Oreo Had my email come through on 10th September to claim the google nest mini but when i go onto the google store to claim it its showing as charging me full price so not sure if i...

Visitor

Duo (owner of account) Premium UK   Device Pixel 2 Operating System Android Oreo   Had my email come through on 10th September to claim the google nest mini but when i go onto...

Luan

Spotify Star

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Lyrics

PlanPremiumCountryUruguayDeviceSamsung J2 CoreOperating SystemAndroid Oreo My problem is that even if i have the app updated the lyrics on my account doesn't appear. I logged with mi mother's account on my phone becouse she has the lyrics and they ap...

Visitor

  Plan Premium Country Uruguay Device Samsung J2 Core Operating System Android Oreo   My problem is that even if i have the app updated the lyrics on my account doesn't appea...

Luan

Spotify Star

581 Views

1 replies

0 likes

lyrics
  • 581 Views
  • 1 replies
  • 0 likes

Spotify closes when you click to close all minimized apps

PlanPremiumCountryRussiaDeviceSamsung Galaxy 8+Operating SystemAndroid 9 My Question or IssueWhen you close all open tabs on Android devices while listening to music, Spotify also closes, causing playback to stop ... this is very annoying ... Other m...

Music Fan

Plan Premium Country Russia Device Samsung Galaxy 8+ Operating System Android 9   My Question or Issue When you close all open tabs on Android devices while listening to music, Spotify...

823 Views

0 replies

0 likes

  • 823 Views
  • 0 replies
  • 0 likes

Impossible de ce connecter à mon compte spotify sur android

PlanFreeDeviceredmi note 9 Bonjour, je n'arrive pas à me connecter sur mon android, j'ai ce message "Vous êtes en mode hors connexion.vérifiez votre connexion, puis réessayez"j'ai essayer en WIFI ainsi qu'en 4G mais c'est le même problème.J'ai réussi...

Visitor

Plan Free Device redmi note 9   Bonjour, je n'arrive pas à me connecter sur mon android, j'ai ce message "Vous êtes en mode hors connexion.vérifiez votre connexion, puis réessayez" j'ai es...

1763 Views

0 replies

0 likes

  • 1763 Views
  • 0 replies
  • 0 likes

Superuser Contribution I have a Samsung Galaxy A50. Why is the music I have down loaded not showing up under My Files?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Ivan

Spotify Legend

1040 Views

1 replies

1 likes

  • 1040 Views
  • 1 replies
  • 1 likes