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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118752 Views

27 replies

4 likes

  • 118752 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239508 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239508 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600362 Views

79 replies

3 likes

  • 600362 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492874 Views

581 replies

42 likes

Account
Free
  • 492874 Views
  • 581 replies
  • 42 likes

Solved!! Local files won't sync

I have a Moto X updated to the latest firmware. For some reason, the last time I synced it, my playlists synced fine, including all the local files. Now, it refuses to sync the local tracks and I can't even play them over wi-fi. WHY?? Also, it would ...

Music Fan

I have a Moto X updated to the latest firmware. For some reason, the last time I synced it, my playlists synced fine, including all the local files. Now, it refuses to sync the local tracks and I can...

hematocrit

Casual Listener

20198 Views

10 replies

1 likes

Android
problem
  • 20198 Views
  • 10 replies
  • 1 likes

Superuser Contribution Desaparecio modo aleatorio para todas las canciones descargadas

Hace unos meses que actualicé mi app en Android y cambio el menú y la vista general, pero lo único que me molestó fue que ya no puedo poner mis canciones descargadas en aleatorio, tengo que poner un solo disco o playlist.Por qué lo hicieron ?

Newbie

Hace unos meses que actualicé mi app en Android y cambio el menú y la vista general, pero lo único que me molestó fue que ya no puedo poner mis canciones descargadas en aleatorio, tengo que poner un ...

-g_ik8hzckwgb

Casual Listener

9993 Views

8 replies

0 likes

  • 9993 Views
  • 8 replies
  • 0 likes

Superuser Contribution Bug with songs in "Favorite"

PlanPremiumCountryRussiaDeviceRedmi Note 7Operating SystemAndroid My Question or IssueSongs added to a playlist transferred from another service and marked as "Favorite" are not displaye

Visitor

Plan Premium Country Russia Device Redmi Note 7 Operating System Android   My Question or Issue Songs added to a playlist transferred from another service and marked as "Favorite" are ...

Ivan

Spotify Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play a specific songs

I can't play a specific songs neither on my phone nor on my pc even though i have spotify premium. I found too many songs lately, that cant play on my account. I knew those two that i attached are on spotify, friend send them to me. Dont tell me it's...

Casual Listener

I can't play a specific songs neither on my phone nor on my pc even though i have spotify premium.  I found too many songs lately, that cant play on my account. I knew those two that i att...

Alex

Spotify Legend

752 Views

2 replies

0 likes

  • 752 Views
  • 2 replies
  • 0 likes

Re: [Android] Can't access or play podcasts in Your Library

Appears that this issue is still not fixed for me! I've had this problem for months now and it's getting ridiculous at this stage, paying for premium and not really having access to my podcasts. Have tried all the fixes suggested to no avail, along w...

Regular

Appears that this issue is still not fixed for me! I've had this problem for months now and it's getting ridiculous at this stage, paying for premium and not really having access to my podcasts. Have...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't copy the Shazam Tracks playlist or edit the track order

PlanPremiumCountry Device(Oneplus 6) Operating System(Android 10) My Question or IssueThe Shazam Playlist seems to allow itself to be edit and saves the edit successfully. But it doesn't actually reorder the music when returning to the playlist. Also...

Visitor

Plan Premium Country   Device (Oneplus 6)  Operating System (Android 10)    My Question or Issue The Shazam Playlist seems to allow itself to be edit and saves the edit ...

Mario

Spotify Legend

916 Views

3 replies

0 likes

edit
reorder
Reorder playlist
Shazam
  • 916 Views
  • 3 replies
  • 0 likes

Superuser Contribution why does the stream cut out all the time when walking down the street?

this has been happening for 2 weeks now. every time I walk from my place to downtown, the stream of music playing from the phone mobile app and going to my bluetooth buds cuts out like 50-100 times in 30 minutes during the walk. anyone else complaini...

Gig Goer

this has been happening for 2 weeks now. every time I walk from my place to downtown, the stream of music playing from the phone mobile app and going to my bluetooth buds cuts out like 50-100 times i...

Elena

Moderator

1320 Views

1 replies

0 likes

  • 1320 Views
  • 1 replies
  • 0 likes

Solved!! I can't delete and add songs

PlanPremium accountCountryIndonesiaDeviceSamsung Galaxy A8 2018Operating SystemAndroid Oreo My Question or IssueI can't delete and add songs

Casual Listener

Plan Premium account Country Indonesia Device Samsung Galaxy A8 2018 Operating System Android Oreo   My Question or Issue I can't delete and add songs

naufalsdaffa75

Casual Listener

1120 Views

4 replies

0 likes

  • 1120 Views
  • 4 replies
  • 0 likes

Superuser Contribution Album shows up on Internet but not in app.

I'm trying to get my favorite Ben Folds song. It's on the Hoodwinked soundtrack which pops up on the Internet site when I search it but when I click to load it in app nothing happens. The app pops up and shows what I'm currently playing and that's it...

Newbie

I'm trying to get my favorite Ben Folds song. It's on the Hoodwinked soundtrack which pops up on the Internet site when I search it but when I click to load it in app nothing happens. The app pops up...

Ver

Spotify Legend

1058 Views

3 replies

0 likes

  • 1058 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts dosent show

PlanPremiumCountry DeviceXiaomi redmi 9Operating SystemAndroid My Question or IssuePodcasts page dosent load, i tried reinstalling few times didnt work.

Newbie

Plan Premium Country   Device Xiaomi redmi 9 Operating System Android   My Question or Issue Podcasts page dosent load, i tried reinstalling few times didnt work. 

Katerina

Spotify Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Programming my own APP.

PlanPremiumGermany Device(Samsung Galaxy 10e, Macbook Pro 2019)Operating System(iOS, Android, Windows 10,etc.) My Question or Issue Hello Spotify Developer Team, i have one question.I programming a little Audio App for the Animal World.For that i nee...

Visitor

Plan Premium Germany   Device (Samsung Galaxy 10e, Macbook Pro 2019) Operating System (iOS, Android, Windows 10,etc.)   My Question or Issue   Hello Spotify Developer Team, ...

Katerina

Spotify Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app says "No Internet available"

PlanPremiumCountryCanadaDevicePixel 2 XLOperating SystemAndroid 11 My Question or IssueI wanted to search a song and it kept failing by showing no results and showing the infobar claiming I have no internet. I'm not in offline mode. I did have intern...

Visitor

Plan Premium Country Canada Device Pixel 2 XL Operating System Android 11   My Question or Issue I wanted to search a song and it kept failing by showing no results and showing the inf...

Katerina

Spotify Legend

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
  • 0 likes

Solved!! Unliked songs - Recover?!?

Hi...Just unliked two songs by mistake, didn't really notice which ones... and History seems to be unavailable.How do I recover them?!?I'm pretty **bleep** off at this! Thanks!

Casual Listener

Hi... Just unliked two songs by mistake, didn't really notice which ones... and History seems to be unavailable. How do I recover them?!? I'm pretty **bleep** off at this!   Thanks!

spritofreg

Casual Listener

1594 Views

4 replies

0 likes

  • 1594 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify doesn't let me log in in the app

PlanFreeCountryBelarusDeviceXiaomi Mi A2 Lite My Question or IssueSpotify app doesn't let me log in. It simply says there is no internet connection, even though i know there is since it works when i use the browser on the phone. I tried it on wifi as...

Newbie

Plan Free Country Belarus Device Xiaomi Mi A2 Lite   My Question or Issue Spotify app doesn't let me log in. It simply says there is no internet connection, even though i know there is s...

Ver

Spotify Legend

878 Views

3 replies

0 likes

  • 878 Views
  • 3 replies
  • 0 likes

Solved!! Is it possible to go back to previous layout on tablets?

I'm using spotify premium on Android tablet.Since recently there is new layout : https://www.androidpolice.com/2020/08/14/spotify-gets-a-tablet-optimized-interface-for-android-tablets-and-chromebooks/ The question is - can I disable it somehow and/or...

Gig Goer

I'm using spotify premium on Android tablet. Since recently there is new layout : https://www.androidpolice.com/2020/08/14/spotify-gets-a-tablet-optimized-interface-for-android-tablets-and-chromeboo...

Billy-J

Spotify Star

1854 Views

3 replies

0 likes

  • 1854 Views
  • 3 replies
  • 0 likes

Solved!! Can't download albums, just playlists

I downloaded the app last week and signed up for Duo. I downloaded about 20 albums and now I can only download if I add to a playlist. If I go into an album and click download the slider just moves back when I leave that album. I also can't "like" an...

Casual Listener

I downloaded the app last week and signed up for Duo.  I downloaded about 20 albums and now I can only download if I add to a playlist.  If I go into an album and click download the slider ...

Billy-J

Spotify Star

4009 Views

3 replies

0 likes

  • 4009 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts glitching

PlanPremiumCountry Device(Android phone)Operating System My Question or IssueMy podcastes are skipping like a scratched CD. It's just podcasts (music is fine), but every single one, even if it's downloaded my phone. only other question I found like t...

Casual Listener

Plan Premium Country   Device (Android phone) Operating System   My Question or Issue My podcastes are skipping like a scratched CD. It's just podcasts (music is fine), but every s...

_niko81_

Visitor

11191 Views

11 replies

5 likes

  • 11191 Views
  • 11 replies
  • 5 likes

Superuser Contribution Ads while driving

PlanFree/PremiumCountryUSA DeviceLG G7Operating SystemAndroid KitKat My Question or IssueOK, I get it that ads need to be run in order to make it worth it for Spotify to provide free music. I don't even mind them, as they are usually short both in du...

Visitor

Plan Free/Premium Country USA   Device LG G7 Operating System Android KitKat    My Question or Issue OK, I get it that ads need to be run in order to make it worth it for Sp...

cogmo

Casual Listener

3452 Views

5 replies

2 likes

  • 3452 Views
  • 5 replies
  • 2 likes

Superuser Contribution Connection phone with smart watch

PlanPremiumCountryNetherlandsDeviceSamsung galaxy a40 and samsung watch active 2Operating SystemAndroid 10 My Question or IssueI got a problem, the Spotify connection between my watch and phone is bad. The title page of a song is frozen while the mus...

Casual Listener

  Plan Premium Country Netherlands Device Samsung galaxy a40 and samsung watch active 2 Operating System Android 10   My Question or Issue I got  a  problem, the Spotif...

Elena

Moderator

959 Views

4 replies

0 likes

  • 959 Views
  • 4 replies
  • 0 likes