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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210815 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210815 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561217 Views

78 replies

3 likes

  • 561217 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463102 Views

575 replies

39 likes

Account
Free
  • 463102 Views
  • 575 replies
  • 39 likes

Playlists Default to Shuffle Play

PlanPremiumCountryUKDeviceSamsung Galaxy Note 10 PlusOperating SystemAndroid 10 My Question or IssueLately I have noticed that any playlists I have saved, or the made for me playlists, automatically default to playing in shuffle mode. I have manually...

Visitor

Plan Premium Country UK Device Samsung Galaxy Note 10 Plus Operating System Android 10   My Question or Issue Lately I have noticed that any playlists I have saved, or the made for me ...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Easy way to see albums in chronological order

Is there a simple way to see albums in chronological order on Android? If you haven't added any music from an artist it is that way by default, but the bands I like I now have to jump through way to many hoops to see the same screen. Is the only solu...

Visitor

Is there a simple way to see albums in chronological order on Android?   If you haven't added any music from an artist it is that way by default, but the bands I like I now have to jump throug...

325 Views

0 replies

2 likes

  • 325 Views
  • 0 replies
  • 2 likes

Cannot use the Search feature or view albums

PlanPremiumCountryIrelandDeviceMotorola E4plusOperating SystemAndroidMy Question or IssueI have exactly the same problem as reported by Krycer/Casual Listener/2019-03-14 06:07 AM for which no solution was reached. When clicking on view album, I get: ...

Visitor

Plan Premium Country Ireland Device Motorola E4plus Operating System Android My Question or Issue I have exactly the same problem as reported by Krycer/Casual Listener/2019-03-14 06:07 AM fo...

abenah

Visitor

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to add songs from search

PlanFreeCountry SerbiaDevice Samsung Galaxy S20 Ultra My Question or IssueWhen I search for a song and try to click "+" to add to the playlist, nothing happens. Adding songs from the search option, doesn't work.

Visitor

  Plan Free Country  Serbia Device Samsung Galaxy S20 Ultra   My Question or Issue When I search for a song and try to click "+" to add to the playlist, nothing happens. A...

Ivan

Spotify Legend

624 Views

2 replies

0 likes

  • 624 Views
  • 2 replies
  • 0 likes

Solved!! Daily mixes don't appear on "home"

PlanPremiumOperating SystemAndroid My Question or IssueI listen to a lot of podcasts, so the "daily mixes" have been kicked off my "home" screen. How do I get them back?

Regular

Plan Premium Operating System Android     My Question or Issue I listen to a lot of podcasts, so the "daily mixes" have been kicked off my "home" screen.  How do I get them back?

Emilia_8

Community Legend

6379 Views

3 replies

1 likes

  • 6379 Views
  • 3 replies
  • 1 likes

I still have the old Spotify Design on Android

PlanPremiunCountryUSA DeviceSamsung Galaxy s20Operating SystemAndroid 10 OneUI 2.5 My Question or IssueHi, has the android redesign been rolled out fully already? I noticed that most screenshots i have seen on the web already have the new redesign, i...

Casual Listener

Plan Premiun Country USA   Device Samsung Galaxy s20 Operating System Android 10 OneUI 2.5   My Question or Issue Hi, has the android redesign been rolled out fully already? I ...

Emilia_8

Community Legend

1658 Views

2 replies

0 likes

Android
redesign
  • 1658 Views
  • 2 replies
  • 0 likes

Superuser Contribution Schlechte Qualitat

Hallo seit tagen ist die Qualität total schlecht obwohl ich im Wlan bin und die Qualität extrem hoch gestellt habe.Weis wer was?

Newbie

Hallo seit tagen ist die Qualität total schlecht obwohl ich im Wlan bin und die Qualität extrem hoch gestellt habe. Weis wer was?

Mihail

Spotify Legend

1829 Views

4 replies

0 likes

  • 1829 Views
  • 4 replies
  • 0 likes

Solved!! Can't download Spotify app on Android. "This item is not available in your country"

I am trying to download Spotify on my Samsung Note 8. But google play states that I am in a wrong country. It works fine on Iphones. I live in Qatar, which is on the list of usable locations, yet i cannot find Spotify in the Google play store, which ...

Casual Listener

I am trying to download Spotify on my Samsung Note 8. But google play states that I am in a wrong country. It works fine on Iphones.   I live in Qatar, which is on the list of usable locations...

donbergaaas

Composer

14526 Views

7 replies

0 likes

  • 14526 Views
  • 7 replies
  • 0 likes

Music stops on Outlook notifications

PlanPremiumCountry DeviceSamsung Tab AOperating SystemAndroid My Question or IssueWhenever a notification from Outlook or Signal comes in, the music just stops. I hear the Outlook chime. The music does not restart. Annoying that I have to walk to the...

Newbie

Plan Premium Country   Device Samsung Tab A Operating System Android   My Question or Issue Whenever a notification from Outlook or Signal comes in, the music just stops. I hear t...

858 Views

0 replies

2 likes

  • 858 Views
  • 0 replies
  • 2 likes

Solved!! Music No Longer Downloads

PlanFree/PremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI have seen this question posted before, but the resolution is not clear. My app will no longer download music. I believe this started after I did a factor...

Casual Listener

Plan Free/Premium Country USA Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue I have seen this question posted before, but the resolution is not clear. My ap...

Billy-J

Spotify Star

664 Views

3 replies

0 likes

  • 664 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded album not playing - "No internet connection message"

PlanPremiumCountryUSADeviceSamsung s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn the road, new premium member. Downloaded albums at home, before leaving. Started an album playing while at a rest stop, started drivi...

Casual Listener

Plan Premium Country USA Device Samsung s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On the road, new premium member. Downloaded albums at h...

Alex

Spotify Legend

2679 Views

3 replies

0 likes

  • 2679 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android app has multiple issues on tablet and phone

PlanPremiumCountryGermany DeviceHuawei phone and Lenovo tablet Operating SystemAndroid My Question or IssueThere are so many issues on both devices that haven't been there in the past:Albums and artists don't load for minutes. Downloads are so slow t...

Casual Listener

Plan Premium Country Germany  Device Huawei phone and Lenovo tablet  Operating System Android  My Question or Issue There are so many issues on both devices that haven't been ...

Elena

Moderator

512 Views

1 replies

1 likes

  • 512 Views
  • 1 replies
  • 1 likes

Superuser Contribution Marking songs as "Don't like" isn't synced between Windows and Android

PlanPremiumCountryGermanyDevice(OnePlus 6T, Samsung Tab S5e, Win10 PC)Operating System(Android 10, Android 9, Windows 10) My Question or IssueIn Spotify's Discover Weekly playlist I'm able to mark a song or an artist as "Don't like". This way Spotify...

Casual Listener

Plan Premium Country Germany Device (OnePlus 6T, Samsung Tab S5e, Win10 PC) Operating System (Android 10, Android 9, Windows 10)   My Question or Issue In Spotify's Discover Weekly pla...

Alex

Spotify Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound is muted after changing song

PlanPremiumCountryPolandDeviceOSSURET ADD8CVW84 (Android Auto)Operating SystemAndroid 10 My Question or IssueWhen i choose to skip to next song timer is counting but sound is not playing. When i pause song and then unpause it the sound returns as not...

Casual Listener

Plan Premium Country Poland Device OSSURET ADD8CVW84 (Android Auto) Operating System Android 10   My Question or Issue When i choose to skip to next song timer is counting but sou...

Ivan

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I don't have a "liked sounds" on my phone

I can't find my liked sounds on phone but ion my pc I have it. Maybe do you help me? PlanPremiumCountryPolandDeviceSamsung Galaxy s8 +Operating SystemAndroid 9.0

Casual Listener

I can't find my liked sounds on phone but ion my pc I have it. Maybe do you help me?   Plan Premium Country Poland Device Samsung Galaxy s8 + Operating System Android 9.0  

Ivan

Spotify Legend

943 Views

6 replies

0 likes

  • 943 Views
  • 6 replies
  • 0 likes

Superuser Contribution shuffle and repeat button gone

i'm not sure if this is just a problem for me but my shuffle and repeat button is nowhere to be found. it wasn't there when i installed it in the first place and it's been bothering me for a while. FYI i use a samsung galaxy a40

Visitor

i'm not sure if this is just a problem for me but my shuffle and repeat button is nowhere to be found. it wasn't there when i installed it in the first place and it's been bothering me for a while.&n...

Ivan

Spotify Legend

1174 Views

1 replies

1 likes

  • 1174 Views
  • 1 replies
  • 1 likes

Behind the Lyrics Genius

Spoiler (Highlight to read)Behind the lyricsBehind the lyricsPlanPremiumCountryNorwayDeviceSamsung Galaxy 9, Samsung Tablet, Samsung QLED TV, Google ChromecastMy Question or IssueI'm getting really tired of the Behind the lyrics feature on Spotify. I...

Newbie

Behind the lyrics Plan Premium Country Norway Device Samsung Galaxy 9, Samsung Tablet, Samsung QLED TV, Google Chromecast My Question or Issue I'm getting really tired of the Behind the lyric...

Billy-J

Spotify Star

699 Views

1 replies

2 likes

Behind the lyrics
Genius
  • 699 Views
  • 1 replies
  • 2 likes

Can't see real-time lyrics

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryArgentina DeviceSamsung Galaxy Note8Operating SystemAndroid My Question or IssueI can"t see the real-time lyrics f...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Argentina   Device Samsung Galaxy Note8 Opera...

577 Views

0 replies

1 likes

  • 577 Views
  • 0 replies
  • 1 likes

Songs stop playing when i go off the app, how i am suppose to listen to music, just not use my phone

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 4Operating SystemAndroid 11 My Question or IssueAlready mentioned it in the title, duh

Casual Listener

Plan Premium Country United Kingdom Device Google Pixel 4 Operating System Android 11   My Question or Issue Already mentioned it in the title, duh

413 Views

0 replies

1 likes

  • 413 Views
  • 0 replies
  • 1 likes

Solved!! Podcasts not updating as of Sept 17, 2020

Plan FreeFree/PremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung Windows 10Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android windows 10My Question or IssueSpotify feature of downloading and listening to...

Music Fan

Plan Free Free/Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung Windows 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android windo...

carmendot

Music Fan

764 Views

1 replies

1 likes

  • 764 Views
  • 1 replies
  • 1 likes