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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115220 Views

27 replies

4 likes

  • 115220 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231635 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231635 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591121 Views

79 replies

3 likes

  • 591121 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485610 Views

580 replies

42 likes

Account
Free
  • 485610 Views
  • 580 replies
  • 42 likes

Solved!!Superuser Contribution Spotify won't download any songs

I have the problem that many songs that I want to download ablume only won't download the only way the songs download right now are the songs that I added to my favorites. I tryed to reinstall the app like 5 times and this won't fix the issue and no ...

Visitor

I have the problem that many songs that I want to download ablume only won't download the only way the songs download right now are the songs that I added to my favorites. I tryed to reinstall the ap...

Ivan

Spotify Legend

614 Views

1 replies

0 likes

bug
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Downloaded Music' wont delete.

PlanPremiumCountryUKDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueSo I downloaded some music - 3.9 gb, but internal storage got full, so uninstalled and got a memory card. The issue is the 3.9gb of music is still on internal storage,...

Visitor

Plan Premium Country UK Device Moto G5 Operating System Android 8.1.0   My Question or Issue So I downloaded some music - 3.9 gb, but internal storage got full, so uninstalled and got ...

Ivan

Spotify Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection when i connect via my network

PlanPremiumCountryIndiaDeviceMi note 5 proOperating SystemAndroid My Question or IssueNo internet connection when i connect via my network. i cant even sign into the app on my phone. I have no issues the moment i connect to a wifi.So basically i cant...

Visitor

Plan Premium Country India Device Mi note 5 pro Operating System Android   My Question or Issue No internet connection when i connect via my network. i cant even sign into the app on m...

Elena

Moderator

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution sleep playlist

PlanPremiumCountryAustralia DeviceSamsung Galaxy s20+Operating System My Question or IssueThe last few nights spotify has started on its own after I've gone to bed and its playing a sleep playlist... how do i stop it from doing this?

Newbie

Plan Premium Country Australia  Device Samsung Galaxy s20+ Operating System     My Question or Issue The last few nights spotify has started on its own after I've gone to bed...

Elena

Moderator

2241 Views

1 replies

0 likes

  • 2241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist covers are not cropped in Android Auto

Plan: FamFree/Premium: PremiumCountry: USA Device: Android Auto - 2019 Subaru Ascent & Pixel 4Operating System: Latest Android OS My Question or Issue:I have taken the time to add cover art for all my playlists, and it's looking pretty sweet on the p...

Regular

  Plan: Fam Free/Premium: Premium Country: USA   Device: Android Auto - 2019 Subaru Ascent & Pixel 4 Operating System: Latest Android OS   My Question or Issue: I hav...

Elena

Moderator

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working on cellular data

PlanPremiumCountryQatarDeviceOne plus 8 proOperating System My Question or Issue. My Spotify doesn't work on cellular data, and I am unable to change my apn as that makes my cellular data not work. My APN needs to be on data to work. Any other method...

Visitor

Plan Premium Country Qatar Device One plus 8 pro Operating System   My Question or Issue. My Spotify doesn't work on cellular data, and I am unable to change my apn as that makes my...

Elena

Moderator

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist profile photo is shifted to the left.

The artist's profile photo is shifted to the left. Reinstalling the app and clearing the cache didn't help. This is the case with all artists. Please 梁Screenshot_20200827-204856.png Screenshot_20200827-205140.png PremiumDevice(Mi A3)Operating System(...

Newbie

The artist's profile photo is shifted to the left. Reinstalling the app and clearing the cache didn't help. This is the case with all artists. Please 🥺 Screenshot_20200827-204856.png   Scree...

Elena

Moderator

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Android mobile not connecting to iphone

I am on premium plan, using Spotify on my android device (Sony Xperia Z2) and iphone 8. Everything was working fine and I could control every device from the other smoothly. Then suddenly the android device cannot connect to the iphone over 4g. It ev...

Visitor

I am on premium plan, using Spotify on my android device (Sony Xperia Z2) and iphone 8. Everything was working fine and I could control every device from the other smoothly. Then suddenly the android...

Elena

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can’t play similar songs

PlanPremiumCountryUSDeviceRedmi Note 9SOperating SystemMIUI 11 (Android) My Question or IssueCan’t play similar songs when the selected song end.

Regular

Plan Premium Country US Device Redmi Note 9S Operating System MIUI 11 (Android)   My Question or Issue Can’t play similar songs when the selected song end.

Elena

Moderator

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads playing

PlanPremiumCountryAustriaDeviceHuawei P40 ProOperating SystemAndroid My Question or Issue Hi guys. So, I have a Premium subscription to the Spotify service and just today I found that the Podcast called "creeps mcpasta creepypasta radio" has Ads play...

Visitor

Plan Premium Country Austria Device Huawei P40 Pro Operating System Android   My Question or Issue   Hi guys.    So, I have a Premium subscription to the Spotify serv...

Elena

Moderator

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing static only when headphones AREN'T connected

PlanFreeCountryUnited States of AmericaDeviceLG AristoOperating SystemAndroid My Question or IssueThe issue is only on Spotify, every other app's audio works perfectly. I already tried uninstalling the app and reinstalling as well as restarting my ph...

Visitor

Plan Free Country United States of America Device LG Aristo Operating System Android   My Question or Issue The issue is only on Spotify, every other app's audio works perfectly. I alr...

Elena

Moderator

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution [ Note 9 ] The list of who listen a song don't load

PlanFamily Premium CountryRomania DeviceSamsung Note 9 Operating SystemAndroid 10 My Question or IssueAt family mix when i want to see who had listen a song, the list dont load. All I got is what can be seen in screenshot.

Visitor

Plan Family Premium   Country Romania    Device Samsung Note 9   Operating System Android 10   My Question or Issue At family mix when i want to see who had list...

Katerina

Spotify Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug Report] Sound Level Decreasing

PlanPremiumCountryUSDeviceLG Stylo 4Operating SystemAndroid 9 (pie) About two weeks ago I noticed that when listening to a podcast the volume would be very low. I keep it all the way up when listening in the car, so that was odd. At first I thought i...

Casual Listener

Plan Premium Country US Device LG Stylo 4 Operating System Android 9 (pie)   About two weeks ago I noticed that when listening to a podcast the volume would be very low.  I keep...

Elena

Moderator

582 Views

1 replies

0 likes

Android 9-Pie
LG Stylo 4
  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song-Radio Bug: Repeat- and Shuffle-Button doesn't work. Also no option to Download whole list.

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueHello Spotify-Community,I would like to report a bug in Song-Radio (I don't know under which listed category, I can do that):It started when I heard a Song in...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android   My Question or Issue Hello Spotify-Community, I would like to report a bug in Song-Radio (I don't know...

Elena

Moderator

949 Views

1 replies

0 likes

Bugs issues
suggestions
  • 949 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't follow anymore / followings stuck at 1168

PlanPremiumCountryGermanyDeviceHuawei P30Operating SystemAndroid 10 My Question or IssueHello,I can't follow artists anymore...When I click follow it says I'm "following now".After close / open Spotify again, I'm not following the exact same artist a...

Regular

Plan Premium Country Germany Device Huawei P30 Operating System Android 10     My Question or Issue Hello, I can't follow artists anymore... When I click follow it says I'm "fo...

Elena

Moderator

1570 Views

10 replies

0 likes

  • 1570 Views
  • 10 replies
  • 0 likes

Superuser Contribution Every other song doesn't have sound

None In my playlist every other song doesn't have sound it shows its playing seek bar counting like it should but no soundPlanFree/PremiumCountryUnited StatesDevice My Question or Issue

Newbie

None In my playlist every other song doesn't have sound it shows its playing seek bar counting like it should but no sound Plan Free/Premium Country United States Device     My Ques...

Elena

Moderator

456 Views

1 replies

1 likes

  • 456 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcasts glitching.. Unable to listen

Plan Premium Country USA DeviceLG Stylo 4 Operating SystemAndroid 8.1.0 My Question or IssueMusic plays fine but I am unable to play any podcasts without them glitching out. I have restarted my phone and reinstalled the app but it didn't help.

Casual Listener

Plan Premium   Country USA   Device LG Stylo 4   Operating System Android 8.1.0   My Question or Issue Music plays fine but I am unable to play any podcasts withou...

Elena

Moderator

1880 Views

10 replies

1 likes

  • 1880 Views
  • 10 replies
  • 1 likes

Superuser Contribution music plays loudly after bluetooth disconnects from car

Plan: PremumFree/PremiumCountry:USA Device: Samsung Galaxy S10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have seen other posts about this dating back at le...

Visitor

Plan: Premum Free/Premium Country:USA   Device: Samsung Galaxy S10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: Android (iOS 10, Android Oreo, Windows ...

Elena

Moderator

1052 Views

1 replies

0 likes

  • 1052 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics arent showing in any songs even though my region supports them

PlanPremiumCountryParaguayDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueThe lyrics aren't showing for any song that I search for.Recently I found out that lyrics were added to Spotify as a new feature last month in my region. ...

Visitor

Plan Premium Country Paraguay Device Samsung Galaxy S8+ Operating System Android 9   My Question or Issue The lyrics aren't showing for any song that I search for. Recently I found ou...

Alex

Spotify Legend

1449 Views

2 replies

1 likes

Android
lyrics
  • 1449 Views
  • 2 replies
  • 1 likes

Superuser Contribution Song currently playing not marked green?

PlanPremiumCountrySwedenDeviceHuawei P30 pro My Question or IssueMost of the time when I'm playing music the currently playing song is marked green in the list. But sometimes it isn't. Is this per design or a bug? I wish it was always marked green.

Regular

Plan Premium Country Sweden Device Huawei P30 pro  My Question or Issue Most of the time when I'm playing music the currently playing song is marked green in the list. But sometimes it is...

magnusthome

Regular

1408 Views

4 replies

0 likes

  • 1408 Views
  • 4 replies
  • 0 likes