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Bug with songs in "Favorite"

Bug with songs in "Favorite"

Plan

Premium

Country

Russia

Device

Redmi Note 7

Operating System

Android

 

My Question or Issue

Songs added to a playlist transferred from another service and marked as "Favorite" are not displaye

Reply
1 Reply

Hey there @Wrwa,

 

Help’s here!
 

Start off by running a clean reinstall of the app on your device to make sure you get the latest version with all necessary updates. This will also refresh your account data including your saved contents. 

 

If you still can't see all songs, try disabling any power saving or data cleaning settings on your mobile device since these might prevent the app from operating at full capacity. It's also a good idea to check this with the customer support team of the original service for more info on the transfer.  

 

Let us know how you get on! We'll be here in case you need any further help with this. 

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