Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375621 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I'm trying to get my favorite Ben Folds song. It's on the Hoodwinked soundtrack which pops up on the Internet site when I search it but when I click to load it in app nothing happens. The app pops up and shows what I'm currently playing and that's it...
I'm trying to get my favorite Ben Folds song. It's on the Hoodwinked soundtrack which pops up on the Internet site when I search it but when I click to load it in app nothing happens. The app pops up...
Spotify Legend
854 Views
3 replies
0 likes
PlanPremiumCountry DeviceXiaomi redmi 9Operating SystemAndroid My Question or IssuePodcasts page dosent load, i tried reinstalling few times didnt work.
Plan Premium Country Device Xiaomi redmi 9 Operating System Android My Question or Issue Podcasts page dosent load, i tried reinstalling few times didnt work.
Spotify Legend
373 Views
1 replies
0 likes
PlanPremiumGermany Device(Samsung Galaxy 10e, Macbook Pro 2019)Operating System(iOS, Android, Windows 10,etc.) My Question or Issue Hello Spotify Developer Team, i have one question.I programming a little Audio App for the Animal World.For that i nee...
Plan Premium Germany Device (Samsung Galaxy 10e, Macbook Pro 2019) Operating System (iOS, Android, Windows 10,etc.) My Question or Issue Hello Spotify Developer Team, ...
Spotify Legend
337 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 2 XLOperating SystemAndroid 11 My Question or IssueI wanted to search a song and it kept failing by showing no results and showing the infobar claiming I have no internet. I'm not in offline mode. I did have intern...
Plan Premium Country Canada Device Pixel 2 XL Operating System Android 11 My Question or Issue I wanted to search a song and it kept failing by showing no results and showing the inf...
Spotify Legend
604 Views
1 replies
0 likes
Hi...Just unliked two songs by mistake, didn't really notice which ones... and History seems to be unavailable.How do I recover them?!?I'm pretty **bleep** off at this! Thanks!
Hi... Just unliked two songs by mistake, didn't really notice which ones... and History seems to be unavailable. How do I recover them?!? I'm pretty **bleep** off at this! Thanks!
Casual Listener
1400 Views
4 replies
0 likes
PlanFreeCountryBelarusDeviceXiaomi Mi A2 Lite My Question or IssueSpotify app doesn't let me log in. It simply says there is no internet connection, even though i know there is since it works when i use the browser on the phone. I tried it on wifi as...
Plan Free Country Belarus Device Xiaomi Mi A2 Lite My Question or Issue Spotify app doesn't let me log in. It simply says there is no internet connection, even though i know there is s...
Spotify Legend
718 Views
3 replies
0 likes
I'm using spotify premium on Android tablet.Since recently there is new layout : https://www.androidpolice.com/2020/08/14/spotify-gets-a-tablet-optimized-interface-for-android-tablets-and-chromebooks/ The question is - can I disable it somehow and/or...
I'm using spotify premium on Android tablet. Since recently there is new layout : https://www.androidpolice.com/2020/08/14/spotify-gets-a-tablet-optimized-interface-for-android-tablets-and-chromeboo...
Spotify Star
1427 Views
3 replies
0 likes
I downloaded the app last week and signed up for Duo. I downloaded about 20 albums and now I can only download if I add to a playlist. If I go into an album and click download the slider just moves back when I leave that album. I also can't "like" an...
I downloaded the app last week and signed up for Duo. I downloaded about 20 albums and now I can only download if I add to a playlist. If I go into an album and click download the slider ...
Spotify Star
3765 Views
3 replies
0 likes
PlanPremiumCountry Device(Android phone)Operating System My Question or IssueMy podcastes are skipping like a scratched CD. It's just podcasts (music is fine), but every single one, even if it's downloaded my phone. only other question I found like t...
Plan Premium Country Device (Android phone) Operating System My Question or Issue My podcastes are skipping like a scratched CD. It's just podcasts (music is fine), but every s...
Visitor
10345 Views
11 replies
5 likes
PlanFree/PremiumCountryUSA DeviceLG G7Operating SystemAndroid KitKat My Question or IssueOK, I get it that ads need to be run in order to make it worth it for Spotify to provide free music. I don't even mind them, as they are usually short both in du...
Plan Free/Premium Country USA Device LG G7 Operating System Android KitKat My Question or Issue OK, I get it that ads need to be run in order to make it worth it for Sp...
Casual Listener
2598 Views
5 replies
2 likes
PlanPremiumCountryNetherlandsDeviceSamsung galaxy a40 and samsung watch active 2Operating SystemAndroid 10 My Question or IssueI got a problem, the Spotify connection between my watch and phone is bad. The title page of a song is frozen while the mus...
Plan Premium Country Netherlands Device Samsung galaxy a40 and samsung watch active 2 Operating System Android 10 My Question or Issue I got a problem, the Spotif...
Moderator
729 Views
4 replies
0 likes
I have a LG phone and I'm having trouble listening to podcast. When I try to play a podcast is just sounds like a "CD is skipping". My phone or the app updated it's self over a month ago and I've been having problems ever since (both are up to date)....
I have a LG phone and I'm having trouble listening to podcast. When I try to play a podcast is just sounds like a "CD is skipping". My phone or the app updated it's self over a month ago and I've bee...
Visitor
338 Views
1 replies
1 likes
So sometimes at home I'll play Spotify through my phone speakers, but when I open WhatsApp or Telegram while playing Spotify, the audio goes weird and distorted. This issue is fixed for a few seconds by readjusting the volume but goes back to the wei...
So sometimes at home I'll play Spotify through my phone speakers, but when I open WhatsApp or Telegram while playing Spotify, the audio goes weird and distorted. This issue is fixed for a few seconds...
Spotify Legend
3249 Views
4 replies
0 likes
PlanPremium CountryMalaysia DeviceSony TV X80G Operating System Android Version 8.0.0 My QuestionHi, is spotify planning to bring Lyrics Feature (not behind the lyrics, cause its already there) into Android TV app soon? Similar to iOS and Android pho...
Plan Premium Country Malaysia Device Sony TV X80G Operating System Android Version 8.0.0 My Question Hi, is spotify planning to bring Lyrics Featu...
Spotify Legend
9581 Views
5 replies
7 likes
PlanPremium CountryThe Netherlands DeviceSamsung Galaxy A30sOperating SystemAndroid 10So, normally playlist's work fine and aren't slow at all. Whenever I import songs from pc to a playlist on my phone and I scroll through the different songs it seem...
Plan Premium Country The Netherlands Device Samsung Galaxy A30s Operating System Android 10 So, normally playlist's work fine and aren't slow at all. Whenever I import songs from ...
Spotify Legend
362 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
15757 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
294 Views
1 replies
0 likes
PlanFree trialCountryU.S.DeviceNote 10+Operating SystemAndroid Oreo My Question or IssueI just started an account and I want to make some playlists but I am having trouble. In my new playlists I try searching for songs and when I press the plus nothi...
Plan Free trial Country U.S. Device Note 10+ Operating System Android Oreo My Question or Issue I just started an account and I want to make some playlists but I am having troub...
Spotify Legend
378 Views
1 replies
0 likes
Hello.Out of the blue on my LG Stylus phone, all podcasts are completely garbled.Listening to music is fine. No change.Just the podcasts. I uninstalled Spotify, clean the storage data, shut down and re-power my phone, re-installed Spotify from Google...
Hello. Out of the blue on my LG Stylus phone, all podcasts are completely garbled. Listening to music is fine. No change. Just the podcasts. I uninstalled Spotify, clean the storage data, shut dow...
Spotify Legend
706 Views
1 replies
1 likes
I have the problem that many songs that I want to download ablume only won't download the only way the songs download right now are the songs that I added to my favorites. I tryed to reinstall the app like 5 times and this won't fix the issue and no ...
I have the problem that many songs that I want to download ablume only won't download the only way the songs download right now are the songs that I added to my favorites. I tryed to reinstall the ap...
Spotify Legend
517 Views
1 replies
0 likes
