Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
60951 Views
68 replies
26 likes

60951 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28396 Views
5 replies
0 likes

28396 Views
5 replies
0 likes

Solved!! Reverting to a previous update (from version 8.5.6.673)

My Question or IssueThis new UI update has made accessing music I've saved over the years nigh impossible, showing music I have downloaded in artists and albums in random order (instead of alphabetical), showing playlists in random order (instead of ...

Gracchus123
Regular
My Question or Issue This new UI update has made accessing music I've saved over the years nigh impossible, showing music I have downloaded in artists and albums in random order (instead of alphabet...
2019-05-23 8:29:12 PM
2020-08-19 3:23:58 PM
zzrenz
Newbie
17962 Views
5 replies
0 likes
revert
UI
Update
version

17962 Views
5 replies
0 likes

Can't listen to Foo Fighters

Since a few months I can't listen to any song of Foo Fighters. The only message i get, is that this artist wont allowed to play a song on my mobile device (i get the same message on my pc too!). I changed my mobile phone from Honor to OnePlus, re-ins...

moolathemoola
Casual Listener
Since a few months I can't listen to any song of Foo Fighters. The only message i get, is that this artist wont allowed to play a song on my mobile device (i get the same message on my pc too!). &nb...
2020-08-17 11:37:40 AM
2020-08-19 2:46:20 PM
Emilia_8
Community Legend
1068 Views
3 replies
0 likes

1068 Views
3 replies
0 likes

Solved!! Cant login "you're offline"

PlanFreeCountryIsraelDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueI cannot login to Spotify. Always get the message "You're offline. Check your connection and try again"I did a clean install with no help

shacha
Casual Listener
Plan Free Country Israel Device Xiaomi Mi A3 Operating System Android 10 My Question or Issue I cannot login to Spotify. Always get the message "You're offline. Check your connection...
2020-08-19 9:21:40 AM
2020-08-19 11:25:04 AM
shacha
Casual Listener
808 Views
2 replies
0 likes

808 Views
2 replies
0 likes

Artist is blocked even after unblocking

PlanPremiumCountryCzech RepublicDeviceXiaomi Mi 9SEOperating SystemAndroid My Question or IssueHello. I accidentaly clicked "Don't play this" on The Weeknd and I am **bleep**. When I press "Allow to play this" on the phone, sometimes I can play his s...

peterxo
Newbie
Plan Premium Country Czech Republic Device Xiaomi Mi 9SE Operating System Android My Question or Issue Hello. I accidentaly clicked "Don't play this" on The Weeknd and I am ...
2020-08-19 9:11:29 AM
2020-08-19 10:06:10 AM
AdamDamon
Spotify Star
451 Views
1 replies
0 likes

451 Views
1 replies
0 likes

Superuser Contribution Premium user getting popup ads

Hello, I am a premium user but still occasionally get popup ads when opening the Android app. How can I disable ALL advertisements? I have attached a screenshot of an ad I received today.

hborowinski6
Casual Listener
Hello, I am a premium user but still occasionally get popup ads when opening the Android app. How can I disable ALL advertisements? I have attached a screenshot of an ad I received today.
2020-07-08 7:08:56 PM
2020-08-19 9:15:26 AM
Elena
Moderator
420 Views
1 replies
2 likes

420 Views
1 replies
2 likes

the shuffle play button is missing

PlanFreeCountrySingaporeDeviceXiaomi RedmiOperating SystemAndroid My Question or IssueMy shuffle button is completely missing

athena3
Visitor
Plan Free Country Singapore Device Xiaomi Redmi Operating System Android My Question or Issue My shuffle button is completely missing
2020-08-19 1:54:12 AM
448 Views
0 replies
1 likes

448 Views
0 replies
1 likes

Searched songs don't play correctly

I've remember that when i search a song or artist in my liked songs and hit shuffle play or just hit a song, the queue would be my search, now it plays just my liked songs anyways no matter what i search. Example: I've searched "System of a down", an...

Biooz
Visitor
I've remember that when i search a song or artist in my liked songs and hit shuffle play or just hit a song, the queue would be my search, now it plays just my liked songs anyways no matter what i se...
2020-08-18 5:16:47 PM
430 Views
0 replies
0 likes
Queue bug
search bug

430 Views
0 replies
0 likes

Cant play an Artist

PlanPremiumCountryNetherlands DeviceS10+Operating SystemAndroid 10 My Question or IssueHello!I came across a super annoying bug. I followed an artist, and accidently pressed "dont play this artist" on the artist page (in my example: De Snorkelduik).I...

Vleestrampoline
Newbie
Plan Premium Country Netherlands Device S10+ Operating System Android 10 My Question or Issue Hello! I came across a super annoying bug. I followed an artist, and accidently...
2020-08-18 4:47:50 PM
307 Views
0 replies
0 likes

307 Views
0 replies
0 likes

Spotify Camera

PlanPremium FamilyCountryMalaysiaDeviceOppo A5sOperating SystemOppo My Question or Issuemy spotify camera has a weird quality as the pic i've given. i don't know why it look like that, i'm just wondering if this related to spotify, thank you.

postvibes
Visitor
Plan Premium Family Country Malaysia Device Oppo A5s Operating System Oppo My Question or Issue my spotify camera has a weird quality as the pic i've given. i don't know why it look ...
2020-08-17 9:58:32 AM
2020-08-17 8:31:03 PM
Billy-J
Spotify Star
408 Views
1 replies
0 likes

408 Views
1 replies
0 likes

Superuser Contribution Spotify long loading times, especially audiobooks

PlanPremium FamilyCountryGermanyDeviceSamsung Galaxy 8Operating SystemAndroid 9.0 Pie Hello guys,for about the last 2-3 weeks a strange bug occurs regularly on my daily spotify use.When I start the app from cold it is fast and responsible, loads musi...

bastidmn
Casual Listener
Plan Premium Family Country Germany Device Samsung Galaxy 8 Operating System Android 9.0 Pie Hello guys, for about the last 2-3 weeks a strange bug occurs regularly on my daily spoti...
2020-06-01 5:27:44 AM
2020-08-17 6:06:40 PM
kerberos667
Regular
2940 Views
32 replies
1 likes

2940 Views
32 replies
1 likes

Artist and song pages wont load

PlanPremiumCountryUSADeviceLG Aristo 4Operating SystemAndroid My Question or IssueWhenever i try to load an artist page ir song page it just loads and loads and never actually displays anything. My liked or favorited songs also wont load, and the son...

Ssuarez12
Casual Listener
Plan Premium Country USA Device LG Aristo 4 Operating System Android My Question or Issue Whenever i try to load an artist page ir song page it just loads and loads and never actuall...
2020-08-10 12:58:44 PM
2020-08-17 9:58:29 AM
robigouk
Composer
700 Views
5 replies
2 likes

700 Views
5 replies
2 likes

Stops Playing at 10 Seconds

PlanPremium (Student)CountryCanadaDeviceGoogle Pixel 3A XLOperating System My Question or IssueMost of the time when I try to play a song it stops at either 9 or 10 seconds. It doesn't do this with all songs though, and seems to pick the odd one at r...

Icarus374
Visitor
Plan Premium (Student) Country Canada Device Google Pixel 3A XL Operating System My Question or Issue Most of the time when I try to play a song it stops at either 9 or 10 sec...
2020-08-16 12:59:53 AM
2020-08-17 4:30:41 AM
Joel-M
Composer
818 Views
1 replies
1 likes

818 Views
1 replies
1 likes

Superuser Contribution Minhas músicas curtidas sumiram.

Boa tarde, quando entro no aplicativo pelo meu celular Android, e vou na minha playlist de músicas curtidas. Aparece como se a playlists estivesse sem nenhuma música, ou seja a playlist vazia. O que me recomendam para que esse erro ser resolvido? Obr...

Alexandrrezende
Visitor
Boa tarde, quando entro no aplicativo pelo meu celular Android, e vou na minha playlist de músicas curtidas. Aparece como se a playlists estivesse sem nenhuma música, ou seja a playlist vazia. O que ...
2020-06-09 7:51:38 PM
2020-08-16 5:15:07 PM
PedroCapetini
Visitor
18776 Views
38 replies
14 likes

18776 Views
38 replies
14 likes

Sorting Playlist on Samsung active 2 watch

I recently bought the Samsung active 2 watch.I downloaded spotify on the device, and its working very well.For some reason I dont seem to find how to sort my playlist in a way which I will first see the latest songs I added to playlist (which should ...

ThundeR7
Casual Listener
I recently bought the Samsung active 2 watch. I downloaded spotify on the device, and its working very well. For some reason I dont seem to find how to sort my playlist in a way which I will f...
2020-06-29 2:31:40 PM
2020-08-15 12:53:01 AM
ThundeR7
Casual Listener
448 Views
1 replies
0 likes

448 Views
1 replies
0 likes

Solved!!Superuser Contribution Soptify says that i'm offline

PlanFreeCountryItalyDeviceSamsung galaxy s10e Operating SystemAndroid Oreo My Question or Issuehi everyone, for two days Spotify has a problem that I can't solve in any way. In short the problem is that all of a sudden Spotify has logged out of my ac...

Arkadi
Casual Listener
Plan Free Country Italy Device Samsung galaxy s10e Operating System Android Oreo My Question or Issue hi everyone, for two days Spotify has a problem that I can't ...
2020-08-11 8:11:47 PM
2020-08-15 8:34:14 PM
Arkadi
Casual Listener
1253 Views
2 replies
1 likes

1253 Views
2 replies
1 likes

Solved!! Free version

PlanFreeCountryIsrael DeviceSamsung, LenovoOperating SystemAndroid My Question or IssueI have a Samsung and Lenovo tab with which I use the free Spotify and play dedicated songs. So I can play any any song I want. My phones don't and my new Lenovo ta...

Warmmachine
Casual Listener
Plan Free Country Israel Device Samsung, Lenovo Operating System Android My Question or Issue I have a Samsung and Lenovo tab with which I use the free Spotify and play dedicat...
2020-08-15 3:02:21 PM
2020-08-15 6:25:23 PM
Heythatsme
Community Legend
1525 Views
6 replies
0 likes

1525 Views
6 replies
0 likes

Solved!!Superuser Contribution Can't open artist pages

I can't open artist pages in Spotify Android. What happened to this app suddenly? I can't open artist pages, I tried several times. Whenever I try to open the artist page, app automatically closes. It's so irritating. I tried deleting cache and I tri...

Thiru28
Casual Listener
I can't open artist pages in Spotify Android. What happened to this app suddenly? I can't open artist pages, I tried several times. Whenever I try to open the artist page, app automatically closes. I...
2020-08-14 7:36:02 PM
2020-08-15 4:10:49 PM
Ver
Spotify Legend
10575 Views
3 replies
1 likes

10575 Views
3 replies
1 likes

Solved!! Spotify crashes while clicking on artist and ,' view artist'

PlanPremiumCountry India DeviceMotorola one powerOperating SystemAndroid 10 My Question or IssueApp crashes when I search for an artist and click to select it. It also crashes while going via 'view artist' Spotify version is 8.5.71.723

Chetanwalawalka
Gig Goer
Plan Premium Country India Device Motorola one power Operating System Android 10 My Question or Issue App crashes when I search for an artist and click to select it. It a...
2020-08-14 8:54:23 PM
2020-08-15 2:13:26 AM
Billy-J
Spotify Star
490 Views
1 replies
1 likes

490 Views
1 replies
1 likes

Solved!! Lyrics is in Genius but doesn't show up

PlanFreeCountryIrelandDeviceLenovo Tab 4 10 ProOperating SystemAndroid Nougat My Question or IssueHello, On some songs the lyrics feature works, but some other songs don't have the lyrics even though when I go into GENIUS and look up a song, the lyri...

Jeeko
Newbie
Plan Free Country Ireland Device Lenovo Tab 4 10 Pro Operating System Android Nougat My Question or Issue Hello, On some songs the lyrics feature works, but some other songs don't ha...
2020-08-14 8:42:16 PM
2020-08-14 10:07:05 PM
Billy-J
Spotify Star
1023 Views
1 replies
0 likes

1023 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify crashes on "Storage" settings menu

PlanPremiumCountrySweden DeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 My Question or IssueHi, I'm following these instructions to enter the "Storage" settings menu: https://community.spotify.com/t5/Android/How-to-store-offline-music-on-the-ex...

shavedbum
Regular
Plan Premium Country Sweden Device Samsung Galaxy S5 Operating System Android 6.0.1 My Question or Issue Hi, I'm following these instructions to enter the "Storage" sett...
2020-07-24 5:55:17 AM
2020-08-14 5:31:03 PM
iromanyshyn
Regular
2714 Views
10 replies
13 likes

2714 Views
10 replies
13 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts