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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryThailand (also Europe)DeviceAndroid car head unit Generic Operating SystemAndroid 7.1Just purchased an android head unit as I love how spotify and Waze (or Android Auto) integrates using my phone as a GPS.. Android unit appears to w...
Plan Premium Country Thailand (also Europe) Device Android car head unit Generic Operating System Android 7.1 Just purchased an android head unit as I love how spotify and Waze (or An...
875 Views
0 replies
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Plan PremiumCountryUSDeviceSamsung Galaxy 8Operating System My Question or IssueWhen listening to playlist, there is no button to repeat the playlist like there is on desktop
Plan Premium Country US Device Samsung Galaxy 8 Operating System My Question or Issue When listening to playlist, there is no button to repeat the playlist...
Community Legend
985 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 10, Samsung One UI 2.0 My Question or IssueI created a playlist of songs and I already knew what most of the songs on it were going to be, but I added some songs through t...
Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 10, Samsung One UI 2.0 My Question or Issue I created a playlist of songs and I already knew wha...
Moderator
1291 Views
1 replies
0 likes
PlanPremiumCountry DeviceMi TV Operating SystemAndroid 9 hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playing more and not being able to control properly. uninstall TV Reboot and back on TV s...
Plan Premium Country Device Mi TV Operating System Android 9 hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playi...
Moderator
901 Views
1 replies
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Recently Spotify has stopped playing sound across multiple of my Android devices. It still works on my IPHONE. I have tried clearing caches, reinstalling the app but without success. This is not specific to one device so I can only think there has be...
Recently Spotify has stopped playing sound across multiple of my Android devices. It still works on my IPHONE. I have tried clearing caches, reinstalling the app but without success. This is not spec...
Moderator
444 Views
1 replies
1 likes
PlanPremiumCountryChileDeviceXiaomi mibox3Operating SystemAndroid 8.0.0 My Question or IssueSince yesterday it's impossible to play music. Additionally, phone app is playing music in wrong devices
Plan Premium Country Chile Device Xiaomi mibox3 Operating System Android 8.0.0 My Question or Issue Since yesterday it's impossible to play music. Additionally, phone app is pl...
Moderator
648 Views
1 replies
1 likes
All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.
All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.
Spotify Star
1442 Views
10 replies
1 likes
Spotify app is close in my phone. I make a call with my bluetooth headphones.When the call ends automatically start spotify and playing music!!I have to stop the music.. and close spotify always.Someone have the same problem and any resolution to sol...
Spotify app is close in my phone. I make a call with my bluetooth headphones. When the call ends automatically start spotify and playing music!! I have to stop the music.. and close spotify al...
564 Views
0 replies
0 likes
Hello,Since the Android TV version Nvidia Shield impossible to play a spotify sound.Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield1.29.01.30.01.31.0Require to remain in version 1.20.0 Premium Device...
Hello, Since the Android TV version Nvidia Shield impossible to play a spotify sound. Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield 1.29.0 1.3...
984 Views
0 replies
0 likes
There's a problem in TaiwanWhen loading image from i.scdn.coISP "CHT"Switch to WiFi or 4Galways load slowly
There's a problem in Taiwan When loading image from i.scdn.co ISP "CHT" Switch to WiFi or 4G always load slowly
Spotify Star
763 Views
3 replies
0 likes
PlanPremiumCountryBrasilDeviceSamsung Galaxy J6Operating SystemAndroid 10 My Question or IssueWhen i'm adding songs in a playlist via the "add songs" button I get to my songs, but when I get to the end of the list, the arrow doesn’t appear to continu...
Plan Premium Country Brasil Device Samsung Galaxy J6 Operating System Android 10 My Question or Issue When i'm adding songs in a playlist via the "add songs" button I get to my songs...
275 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceS9Operating SystemAndroid My Question or IssueThe recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. The sole reason why I purchased spotify was the ability to listen to music wh...
Plan Premium Country USA Device S9 Operating System Android My Question or Issue The recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. T...
Visitor
1209 Views
3 replies
3 likes
Spoiler (Highlight to read) PlanFreeCountryUnited StatesDeviceMotorola G5+Operating SystemAndriod 8.1.0 My Question or IssueI have been trying to contact someone or make a post about a problem for 2 weeks but nobody has helped me. Spotify's poor cust...
Plan Free Country United States Device Motorola G5+ Operating System Andriod 8.1.0 My Question or Issue I have been trying to contact someone or make a post about a problem f...
Moderator
1782 Views
1 replies
3 likes
PlanPremium Country DeviceSamsung Galaxy A10Operating SystemAndroid 10 My Question or IssueHi all,My SAMSUNG GALAXY A10 stops playing music on Offline Mode after a fewminutes.Searching through the help forum this issue hasn't really helped- I've been...
Plan Premium Country Device Samsung Galaxy A10 Operating System Android 10 My Question or Issue Hi all, My SAMSUNG GALAXY A10 stops playing music on Offline...
Newbie
689 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceHuawai P10 liteOperating SystemAndroid 8.0.0App Version8.5.59.1137 My IssueAs of today, my smartphone has been playing music in Spotify, although I didn't start it consciously. I stopped the Spotify app and after a shor...
Plan Premium Country Germany Device Huawai P10 lite Operating System Android 8.0.0 App Version 8.5.59.1137 My Issue As of today, my smartphone has been playing music in Spotify, al...
Casual Listener
562 Views
2 replies
0 likes
This is the 3rd time i have to change my password and sign out everywhere.there are 2 unknown people in my family premium account and i've successfully kick them out, however the sign out everywhere doesn't log out an unknown device can anyone help m...
This is the 3rd time i have to change my password and sign out everywhere. there are 2 unknown people in my family premium account and i've successfully kick them out, however the sign out everywher...
Moderator
438 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceAndroid LG Operating SystemWindows My Question or IssueHi! I've been using Spotify on my phone for years, and I have Premium. Until now, local files that I put on my computer transferred over to my phone just fine after co...
Plan Premium Country USA Device Android LG Operating System Windows My Question or Issue Hi! I've been using Spotify on my phone for years, and I have Premium. Until no...
357 Views
0 replies
0 likes
PlanPremiumCountryFrance / Japan DeviceUmidigi A5 Pro Operating SystemAndroid version 9 My Question or Issuespotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc
Plan Premium Country France / Japan Device Umidigi A5 Pro Operating System Android version 9 My Question or Issue spotify crashes when you click the 3 dots ...
Spotify Legend
348 Views
1 replies
0 likes
When I am trying to open an album to like individual songs, the app does not allow me to do so. I try clicking the "see more" button, but I cannot see the individual songs. This has been happening for a week now and nobody has contacted me or helped ...
When I am trying to open an album to like individual songs, the app does not allow me to do so. I try clicking the "see more" button, but I cannot see the individual songs. This has been happening fo...
Newbie
8370 Views
14 replies
0 likes
When listening on my pc, I use my phone to control the music. But when any song starts the player skips forward about 1 minute. The actual song still plays normally but the time on the player is wrong. This only happens when I select my PC on the dev...
When listening on my pc, I use my phone to control the music. But when any song starts the player skips forward about 1 minute. The actual song still plays normally but the time on the player is wron...
Spotify Legend
2429 Views
6 replies
3 likes
