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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106766 Views

26 replies

3 likes

  • 106766 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216399 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216399 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569996 Views

78 replies

3 likes

  • 569996 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469978 Views

577 replies

40 likes

Account
Free
  • 469978 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify playing on its own when app is not launched and phone is locked.

PlanPremiumCountryUKDeviceSamsung S20Operating SystemAndriodMy Question or IssueSpotify starts playing on its own when app is not launched, phone is locked. I have the latest operating system and the latest version of the Spotify app. How do I stop t...

Casual Listener

Plan Premium Country UK Device Samsung S20 Operating System Andriod My Question or Issue Spotify starts playing on its own when app is not launched, phone is locked. I have the latest operat...

Mihail

Spotify Legend

1128 Views

5 replies

0 likes

  • 1128 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify on web browser

Greetings! I use Spotify web through mobile browser ( chrome on android) to listen to many podcasts. Recently, I noticed that it fails to open on mobile data ( Jio network) but works with Airtel network. Any way to address this?

Visitor

Greetings!   I use Spotify web through mobile browser ( chrome on android)  to listen to many podcasts.   Recently, I noticed that it fails to open on mobile data ( Jio network) bu...

Elena

Moderator

571 Views

1 replies

0 likes

spotify web
  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution there are no songs in playlists

PlanFreeCountryItalyDeviceS10 liteOperating Systemandroid 10 My Question or Issue whenever i try to play a song that is into a playlist i see this;I tried to cancel cache and reinstall the app but it didn't work. 

Visitor

  Plan Free Country Italy Device S10 lite Operating System android 10   My Question or Issue   whenever i try to play a song that is into a playlist i see this; I tried to...

Elena

Moderator

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify app on android does not start or takes several minutes to start

Plan: PremiumCountry: USA DeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or Issue When I start the Spotify app on my phone, it does not load. It shows a black screen or sometimes a black screen with the spotify logo on it for several mi...

Casual Listener

Plan: Premium Country: USA   Device Samsung Galaxy 9 Operating System Android 10   My Question or Issue   When I start the Spotify app on my phone, it does not load. It shows...

Elena

Moderator

637 Views

1 replies

0 likes

Android
freeze
start
wait
  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist radio not working

When i try to listen to playlist radio it says "radiostation error failed to load radio station try again later"

Visitor

When i try to listen to playlist radio it says "radio station error failed to load radio station try again later"

Elena

Moderator

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family mix not showing song contributors

PlanPremiumDeviceNokia 7 plusOperating SystemAndroid 10. My Question or IssueI can't see who's adding songs to family mix, the list is just empty, work fine on PC. 

Newbie

Plan Premium Device Nokia 7 plus Operating System Android 10.   My Question or Issue I can't see who's adding songs to family mix, the list is just empty, work fine on PC.  

Elena

Moderator

643 Views

1 replies

2 likes

  • 643 Views
  • 1 replies
  • 2 likes

Superuser Contribution My app keeps crashing and ive tried everythjng

My app crashes as soon as I open it. I've reset my phone, updated my phone and reinstalled the app multiple times. Idk what else to do to fix it! Would appreciate any help. I took a video screen recording.PlanPremiumCountry UK DeviceSamsung s9Operati...

Regular

My app crashes as soon as I open it. I've reset my phone, updated my phone and reinstalled the app multiple times. Idk what else to do to fix it! Would appreciate any help. I took a video screen reco...

Jeremy

Spotify Legend

2613 Views

10 replies

1 likes

app crashing
  • 2613 Views
  • 10 replies
  • 1 likes

Superuser Contribution with the new update, crashes sometimes after ads fairly regularily

PlanFreeCountryCanadaDevicePendoo x10 xmaxOperating SystemAndroid 9 My Question or IssueWith the new update, I have a problem with Spotify crashing after ads. It doesn't happen all the time, but probably 2/3rds of the time. The screen just goes black...

Regular

Plan Free Country Canada Device Pendoo x10 xmax Operating System Android 9   My Question or Issue With the new update, I have a problem with Spotify crashing after ads.  It doesn'...

DarkPORT

Regular

809 Views

2 replies

0 likes

  • 809 Views
  • 2 replies
  • 0 likes

Solved!! Can't access queue

PlanPremiumOperating SystemAndroid 9 My Question or IssueHi everyone, Since a few hours ago I can't reach my queued songs list : the button is Grey, as if I hadn't subscribed to Spotify premium.Any ideas on the reason? Thank you's Samuel Padolus

Casual Listener

  Plan Premium Operating System Android 9   My Question or Issue Hi everyone,  Since a few hours ago I can't reach my queued songs list : the button is Grey, as if I hadn't sub...

Caleb_xo

Casual Listener

4323 Views

2 replies

0 likes

  • 4323 Views
  • 2 replies
  • 0 likes

Superuser Contribution Repeat Button not available Premium Duo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Elena

Moderator

886 Views

1 replies

0 likes

  • 886 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Connect] Slow application

Why does the Spotify application keep being so slow? I has been like this for years and whenever I try to use the app it keeps being slow and being stuck trying to load menus, song or anything. It is so annoying and must be solved.

Casual Listener

Why does the Spotify application keep being so slow? I has been like this for years and whenever I try to use the app it keeps being slow and being stuck trying to load menus, song or anything. &nbs...

Ver

Spotify Legend

735 Views

2 replies

0 likes

Android
Connect
  • 735 Views
  • 2 replies
  • 0 likes

Unable to play some songs I want to listen and download even when I have premium account

PlanPremiumCountryPhilippinesDeviceRealme 5 ProOperating SystemAndroid 10 My Question or IssueI searched some songs I'd like to listen to, however, I can't play them. Like on this album from LM.C artist, I want to play their song titled "Love Song" a...

Casual Listener

Plan Premium Country Philippines Device Realme 5 Pro Operating System Android 10   My Question or Issue I searched some songs I'd like to listen to, however, I can't play them. Like on...

Emilia_8

Community Legend

1606 Views

1 replies

1 likes

  • 1606 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify App on Android and Bose Home speaker 300

Plan PremiumCountry IrelandDevice Huawei P30 liteOperating System Android 10 My Question or IssueI am having problems playing Spotify Playlists on Bose Home speaker 300. Spotify app does connect to the Bose via WiFi and recognize it as a device, it p...

Visitor

Plan Premium Country Ireland Device Huawei P30 lite Operating System Android 10   My Question or Issue I am having problems playing Spotify Playlists on Bose Home speaker 300. &...

Mihail

Spotify Legend

1083 Views

1 replies

0 likes

Bose Home speaker 300
  • 1083 Views
  • 1 replies
  • 0 likes

Superuser Contribution Resource hog, long delay times, random pausing, unresponsive to input.

PlanPremiumCountryUSADeviceGalaxy S20+Operating SystemAndroid 10 My Question or IssueI've been having myriad problems utilizing the Spotify app since installing on this phone. Opening the app takes forever and causes lagging in the OS and other apps....

Visitor

  Plan Premium Country USA Device Galaxy S20+ Operating System Android 10   My Question or Issue I've been having myriad problems utilizing the Spotify app since installing on th...

Elena

Moderator

677 Views

1 replies

0 likes

Android
  • 677 Views
  • 1 replies
  • 0 likes

Quiet over car Bluetooth

I know there's already countless threads about this all over the internet and I've already read through many of them. I'm making a new thread anyway so the developers know that this is still a problem for many people and it's the reason I'm not going...

Casual Listener

I know there's already countless threads about this all over the internet and I've already read through many of them. I'm making a new thread anyway so the developers know that this is still a proble...

570 Views

0 replies

0 likes

  • 570 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify pauses and doesn't update current song in Android

PlanPremiumCountryArgentinaDeviceSamsung S8+Operating SystemAndroid 9My Question or Issue I have two issues at the same time that occurs from approx 3 months ago.1- The music stops after playing 10 minutes.2- After this happen, when I play a song on ...

Casual Listener

Plan Premium Country Argentina Device Samsung S8+ Operating System Android 9 My Question or Issue   I have two issues at the same time that occurs from approx 3 months ago. 1- The mus...

Elena

Moderator

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

Superuser Contribution Good morning message doesn't show up

PlanFree/PremiumCountryMéxico DeviceSamsung galaxy A30Operating SystemAndroid Oreo My Question or IssueHello, my home screen doesn't show the good morning/good night message since a couple months ago, my app is updated so i don't know what to do

Visitor

Plan Free/Premium Country México   Device Samsung galaxy A30 Operating System Android Oreo   My Question or Issue Hello, my home screen doesn't show the good morning/good ni...

Jeremy

Spotify Legend

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

[iOS][Other] Update the App Widget to give us Pause/Play/Forward

Recently on iOS 14 an App widget was added, while it is very much appreciated, I feel it's a bit underwhelming.I'd like the ability to Pause/Play, skip ahead, and go backwards when listening to tracks.Why can't we get something similar to the Android...

Casual Listener

Recently on iOS 14 an App widget was added, while it is very much appreciated, I feel it's a bit underwhelming. I'd like the ability to Pause/Play, skip ahead, and go backwards when listening to t...

Billy-J

Spotify Star

932 Views

1 replies

1 likes

  • 932 Views
  • 1 replies
  • 1 likes

No shuffle on Discover weekly now playing screen on Android

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueI use The Clock app by Google as my alarm and have it set to play a random song from my Spotify liked songs. This works and is great except this then tur...

Regular

Plan Premium Country Australia Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue I use The Clock app by Google as my alarm and have it set to play a rand...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Shuffle downloaded and play local songs

PlanPremiumCountryGermanyOperating SystemAndroid 10My Question or IssueI just recently changed from "the big river" and there are two (pretty basic) functions i can't find in the Spotify android app.1.: Just shuffle trough all my downloaded songs. Th...

Casual Listener

Plan Premium Country Germany Operating System Android 10 My Question or Issue I just recently changed from "the big river" and there are two (pretty basic) functions i can't find in the Spot...

luckyN7

Casual Listener

1209 Views

2 replies

0 likes

  • 1209 Views
  • 2 replies
  • 0 likes