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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6870 Views

0 replies

7 likes

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Solved!!Superuser Contribution Im listening to a playlist and a song just pops in

I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and I was hearing the songs and then suddenly one I did...

Casual Listener

I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and ...

Mario

Spotify Legend

588 Views

3 replies

0 likes

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Superuser Contribution Volume slider on tablet will not link to the slider on the spotify app

PlanPremiumCountryCanadaDeviceGeneric car tabletOperating SystemAndroid 9 My Question or IssueHello there I am noticing an issue with the in app volume slider. It is on the connect page but while listening on a local device. I notice when I am on my ...

Casual Listener

Plan Premium Country Canada Device Generic car tablet Operating System Android 9   My Question or Issue Hello there I am noticing an issue with the in app volume slider. It is on the c...

Ivan

Spotify Legend

671 Views

3 replies

0 likes

Help
support
  • 671 Views
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Superuser Contribution Google clock won't play my downloaded tune in fly mode

PlanPremiumCountryFranceDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueI set an alarm clock with Google clock, and I select a tune on Spotify to be alarm. This tune is available in offline mode (it is downloaded on my phone).if I set ...

Newbie

Plan Premium Country France Device Moto G5 Operating System Android 8.1.0   My Question or Issue I set an alarm clock with Google clock, and I select a tune on Spotify to be alarm. Thi...

Elena

Moderator

1621 Views

1 replies

2 likes

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Superuser Contribution I can't see lyrics with my spotify account

I have Premium account since last year and the new function "lyrics" is not visible for me, I tried with my account in other cellphone and it's the same issue, I don't know if it is something with the app, my account or what. I really want to see thi...

Newbie

I have Premium account since last year and the new function "lyrics" is not visible for me, I tried with my account in other cellphone and it's the same issue, I don't know if it is something with th...

MafeG

Spotify Legend

20126 Views

13 replies

9 likes

Android
lyrics
Premium
  • 20126 Views
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  • 9 likes

Superuser Contribution Explicit filter not working on Android Spotify Connect

PlanPremiumCountryUKDeviceSamsung Note 8Operating SystemAndroid 9.0 My Question or IssueExplicit songs play even though explicit filter is enabled. I have my explicit filter enabled on my device. I play my music through an Amazon Echo. I have the pro...

Casual Listener

Plan Premium Country UK Device Samsung Note 8 Operating System Android 9.0   My Question or Issue Explicit songs play even though explicit filter is enabled.    I have my e...

Eni

Moderator

1036 Views

4 replies

0 likes

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The "Now playing" screen closes when skipping song

Spotify for Android version 8.5.60.1013 has a very annoying new issue where the "now playing" screen (the album art display with pause/play and skip buttons below) closes/minimizes as soon as I skip to the next song. The whole now playing screen clos...

Regular

Spotify for Android version 8.5.60.1013 has a very annoying new issue where the "now playing" screen (the album art display with pause/play and skip buttons below) closes/minimizes as soon as I skip ...

Noah

Spotify Star

484 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify stops after 10 min

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify stops after 10 min. Three different phones. Three different Androids. Three different...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

Mario

Spotify Legend

661 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution 'local file' shows in playlist on mobile but still unavailable.

PlanPremiumCountryU.S.DeviceOnePlus 6Operating SystemOxygenOS version OP6_O₂_BETA_35My Question or IssueI have added a local file (mp3) to Spotify Desktop and added it to playlists - it plays just fine there. The song shows up on the playlists on my ...

Visitor

Plan Premium Country U.S. Device OnePlus 6 Operating System OxygenOS version OP6_O₂_BETA_35 My Question or Issue I have added a local file (mp3) to Spotify Desktop and added it to playlists ...

Elena

Moderator

333 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Queue Display Error

PlanPremium COUNTRY Ireland Device(Huawei P30 Pro)Operating System(Android 9.) My Question or Issue I'm experiencing a constant error on queue display when swiping songs from play list into the queue. The song swiped in duplicates in the display and ...

Newbie

  Plan Premium   COUNTRY  Ireland   Device (Huawei P30 Pro) Operating System (Android 9.)   My Question or Issue   I'm experiencing a constant error on que...

Elena

Moderator

441 Views

1 replies

0 likes

Queue display
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Superuser Contribution spotify keeps crashing when downloading audiobooks

PlanPremiumCountryGermany DeviceViewOperating SystemAndroid 7.1.2 My Question or IssueI have been listening to audiobooks on Spotify for quite some time and never had a problem until recently. Spotify keeps crashing when I try to download the audiobo...

Visitor

Plan Premium Country Germany   Device View Operating System Android 7.1.2   My Question or Issue I have been listening to audiobooks on Spotify for quite some time and never had ...

Ivan

Spotify Legend

897 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Retroceder musica pelo botão de fone com fio

Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar.PlanoPremiumPaísBrasilDispositivoSamsung Galaxy S10+Sistema OperacionalAndroid 10 Minha pergunta ou questão:Boa noite a todos. Volte...

Casual Listener

Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar. Plano Premium País Brasil Dispositivo Samsung Galaxy S10+ Sistema Operaci...

Xenia

Moderator

2819 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Stops or changes songs continuesly without touching buttons or goes to google assistance while headp

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does my phone starts and forwards to another song while headphones are in or it will conn...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why doe...

Mario

Spotify Legend

490 Views

1 replies

0 likes

Not sure
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  • 1 replies
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Superuser Contribution [Android Auto]: Spotify turns on offline mode

Plan: PremiumCountry: Poland Device: OnePlus 6Operating System: Android 10 [Android Auto]: Spotify turns on offline mode Hey, When I connect my phone via USB to my car computer that uses Android Auto, Spotify uses offline mode instead of online [the ...

Visitor

Plan: Premium Country: Poland   Device: OnePlus 6 Operating System: Android 10   [Android Auto]: Spotify turns on offline mode   Hey,   When I connect my phone...

Elena

Moderator

567 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Cannot add songs to playlist via search

PlanFreeCountryNLDeviceSamsung Galaxy s10Operating SystemAndroid 10 My Question or IssueHi, Today I've decided to try out Spotify but my immediate impression wasn't great. I tried to create a playlist but when attempting to add a song (after clicking...

Visitor

Plan Free Country NL Device Samsung Galaxy s10 Operating System Android 10   My Question or Issue Hi,  Today I've decided to try out Spotify but my immediate impression wasn't gr...

Ivan

Spotify Legend

628 Views

1 replies

0 likes

Android
Search
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Home screen albums

Hi, I have a Samsung Galaxy s9 and I uninstalled and reinstalled the spotify app. After, I realized that it deleted the hundreds of albums I had saved (using the add to home screen button) on my phones home screen. Is there anyway to recover this or ...

Newbie

Hi, I have a Samsung Galaxy s9 and I uninstalled and reinstalled the spotify app. After, I realized that it deleted the hundreds of albums I had saved (using the add to home screen button) on my phon...

301 Views

0 replies

0 likes

  • 301 Views
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Sound issue on Spotify since latest Android update

PlanFree/PremiumCountryBelgiumDeviceSamsung Galaxy S6+Operating SystemAndroid 10 (update to One UI 2 - May 2020) My Question or IssueI notice sound issue when using Spotify since Android 10 latest update two weeks ago.On some tracks, not always the s...

Music Fan

Plan Free/Premium Country Belgium Device Samsung Galaxy S6+ Operating System Android 10 (update to One UI 2 - May 2020)   My Question or Issue I notice sound issue when using Spotify s...

419 Views

0 replies

0 likes

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Hey Google will not play custom playlist as Premium member

Plan PremiumCountryUKDeviceOnePlus 6Operating SystemOxygen OS My Question or IssueI am using OnePlus 6 and trying to use Google Assistant to play my own custom playlists. I've looked at forums and help sites and tried every way possible to get Google...

Visitor

Plan  Premium Country UK Device OnePlus 6 Operating System Oxygen OS   My Question or Issue I am using OnePlus 6 and trying to use Google Assistant to play my own custom playlists...

1stggman

Casual Listener

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
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Android system app for music instead of Spotify.

PlanPremiumCountryCzech RepublicDeviceXiaomi Redmi Note 8 ProOperating SystemAndroidMy Question or IssueHi,I am using Spotify for long time already. Including in my car via Bluetooth. Few weeks ago I noticed an issue that Spotify didn't start automat...

Visitor

Plan Premium Country Czech Republic Device Xiaomi Redmi Note 8 Pro Operating System Android My Question or Issue Hi, I am using Spotify for long time already. Including in my car via Blueto...

639 Views

0 replies

0 likes

Android
bluetooth
Car
connection
Spotify
  • 639 Views
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Daily Mixes - same songs recurring endlessly

Hi all, I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes. But I increasingly find that the same songs recur endlessly. It's even worse if I have "liked" a song, then it comes up even more often. Is there an option to exclu...

Casual Listener

Hi all,   I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes.  But I increasingly find that the same songs recur endlessly.  It's even worse if I have "like...

anordinaryperson13

Casual Listener

838 Views

2 replies

3 likes

  • 838 Views
  • 2 replies
  • 3 likes

Superuser Contribution Downloading

PremiumCountry UK Moto G8+Operating Android Hi, can I download from Spotify to either my Android phone, or my Windows 10 Laptop, and, if so, how?Thanks,

Visitor

Premium Country  UK   Moto G8+ Operating Android   Hi, can I download from Spotify to either my Android phone, or my Windows 10 Lap top, and, if so, how? Thanks,   &nbsp...

Elena

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes