Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Saturday
Sumit_Ghosh
Casual Listener
52093 Views
67 replies
25 likes

52093 Views
67 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
882207 Views
11 replies
51 likes
Android
Guide
Troubleshooting

882207 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27434 Views
4 replies
0 likes

27434 Views
4 replies
0 likes

Discover weekly playlist problem

PlanPremiumCountry Russia Device(Samsung Galaxy note 9)Operating System(Android Oreo) My Question or IssueI use spotify for 2 weeks. I havent got discover weekly playlist.Is it normal?I check recomendation.There are 6 mixes, release radar and repeat ...

Snake_Plissken_
Casual Listener
Plan Premium Country Russia Device (Samsung Galaxy note 9) Operating System (Android Oreo) My Question or Issue I use spotify for 2 weeks. I havent got dis...
2020-07-29 6:21:07 PM
2020-07-29 11:27:07 PM
SoundShots
Composer
608 Views
7 replies
0 likes

608 Views
7 replies
0 likes

Problems with searching album

PlanPremiumCountryGermanyDevice(Huawei Mobile, Samsung Tablet)Operating System(Android ) My Question or IssueSearching or loading albums takes an extremely long time. For example, after I have selected an artist and then want to view all of his album...

stefandrea1
Visitor
Plan Premium Country Germany Device (Huawei Mobile, Samsung Tablet) Operating System (Android ) My Question or Issue Searching or loading albums takes an extremely long time. For exa...
2020-07-29 2:15:40 PM
2020-07-29 11:10:39 PM
jesu2323
Casual Listener
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

I don't have the lyrics option

I think there is something with my account, I already update the app. My sister has the same device and she have the lyrics. Help please PlanPremiumCountryPeru DeviceHuawei Psmart 2018Operating SystemAndroid 9 My Question or Issue

Sono_03
Visitor
I think there is something with my account, I already update the app. My sister has the same device and she have the lyrics. Help please 😞 Plan Premium Country Peru Device Huawei Psmart ...
2020-07-29 7:52:10 PM
2020-07-29 8:12:09 PM
Billy-J
Spotify Star
397 Views
1 replies
1 likes
lyrics

397 Views
1 replies
1 likes

Adding liked songs from PC to android

PlanPremiumCountryCroatiaDevice(Xiaomi Mi Redmi Note 8T)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAight here is my question, i got on my PC Spotify app and i store all my music under Liked Music. For some reason i ca...

s_-qatqg6y6e9
Newbie
Plan Premium Country Croatia Device (Xiaomi Mi Redmi Note 8T) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Aight here is my question, i got on m...
2020-07-29 7:31:19 PM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

Spotify app starts automatically in my car

Yes, that is a known issue.I have searched several forums, but no answer is to be found.Every time I start my car, my phone connects to the car system by bluetooth. I have to use that for mobile calls when I drive.But I usually never use Spotify when...

assar_se
Casual Listener
Yes, that is a known issue. I have searched several forums, but no answer is to be found. Every time I start my car, my phone connects to the car system by bluetooth. I have to use that for mobil...
2020-07-29 8:06:02 AM
2020-07-29 3:13:50 PM
assar_se
Casual Listener
520 Views
2 replies
1 likes

520 Views
2 replies
1 likes

Superuser Contribution Skipping/Stuttering/Speeding Up of Songs on Bluetooth

PlanPremiumCountryIrelandDeviceXiaomi Redmi Note 8TOperating SystemAndroid 11/MIUI 11 My Question or IssueAnytime I play a song on Spotify it Glitches/Stutters then speeds the song up until I skip the song . This only happens on Spotify. I have tried...

Frank_42
Visitor
Plan Premium Country Ireland Device Xiaomi Redmi Note 8T Operating System Android 11/MIUI 11 My Question or Issue Anytime I play a song on Spotify it Glitches/Stutters then s...
2020-07-26 10:36:04 PM
2020-07-29 12:58:00 PM
Peter
Spotify Legend
2174 Views
1 replies
0 likes

2174 Views
1 replies
0 likes

Canẗ play offline Songs

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy A7Operating SystemAndroid 10 Hey I have the problem, if I download songs or an Album soon if I am offline the songs vanish from the app. When I'm back online the downloaded Songs are there again. I de...

billi1985
Visitor
Plan Premium Country Switzerland Device Samsung Galaxy A7 Operating System Android 10 Hey 🙂 I have the problem, if I download songs or an Album soon if I am offline the songs vanish...
2020-07-29 11:48:45 AM
2020-07-29 12:36:00 PM
AdamDamon
Spotify Star
399 Views
1 replies
0 likes

399 Views
1 replies
0 likes

When switching a track, the sound in bluetooth headphones disappears

PlanPremiumCountryRussiaDeviceXiaomi Mi A3Operating systemAndroid 10 My question or problemThe problem occurs when navigating the playlist: switching track, pause / play. The sound is heard for a second and immediately dies down. Headphones: Sennheis...

allbe
Visitor
Plan Premium Country Russia Device Xiaomi Mi A3 Operating system Android 10 My question or problem The problem occurs when navigating the playlist: switching track, pause / play. The...
2020-07-29 11:33:44 AM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Solved!! My Spotify Won't Open Any Song or Album List

PlanFree/Country Device( Samsung Galaxy 10)Operating System(Android) My Question or IssueI've noticed that for some people, their attempted opening of artists or playlists are met with black screens and freezing, for me on the other hand, I am able t...

Najeem06
Casual Listener
Plan Free/ Country Device ( Samsung Galaxy 10) Operating System (Android) My Question or Issue I've noticed that for some people, their attempted opening of artists or playlis...
2020-07-28 3:18:00 AM
2020-07-29 10:42:48 AM
Emilia_8
Community Legend
3556 Views
6 replies
1 likes

3556 Views
6 replies
1 likes

Superuser Contribution Spotify 8.5.68.904 not launching on Pixel Android 10

PlanPremiumCountryUnited KingdomDevicePixel 1Operating SystemAndroid 10 My Question or IssueThis started today. When I launch the app, I get the logo and a couple seconds later it goes back to my home screen, and the app never starts. I tried reinsta...

Wh1zz1337
Newbie
Plan Premium Country United Kingdom Device Pixel 1 Operating System Android 10 My Question or Issue This started today. When I launch the app, I get the logo and a couple seconds lat...
2020-07-25 4:45:41 PM
2020-07-29 8:34:21 AM
Ivan
Spotify Legend
877 Views
1 replies
0 likes
Android 10
Crash
Crash Android
Crash launch

877 Views
1 replies
0 likes

[Android][Connect] Spotify not consistently recognizing Roku 3 in Android app

In the past I would be able to listen to music by turning Spotify on my Roku 3 from another room through the app on my phone. I could also do this with other devices in my home. It was very convenient. With the most recent update the app seems to hav...

Sdoig01
Visitor
In the past I would be able to listen to music by turning Spotify on my Roku 3 from another room through the app on my phone. I could also do this with other devices in my home. It was very convenien...
2020-07-29 1:30:27 AM
215 Views
0 replies
0 likes
Android
Connect

215 Views
0 replies
0 likes

Completely unable to use my wifi speakers with downloaded music

I have tried with both my sonos speakers and google home which usually both let me connect and play music very easily, but with downloaded local files it is undoable. The songs play just fine over my phone speakers or headphones, so it feels really w...

jfahey108
Casual Listener
I have tried with both my sonos speakers and google home which usually both let me connect and play music very easily, but with downloaded local files it is undoable. The songs play just fine over my...
2020-07-29 1:29:23 AM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Offline mode isn't working

PlanPremiumCountryUKDeviceMoto G5 PlusOperating SystemAndroid (8.1.0) My Question or IssueMy Spotify app won't play downloaded albums when placed in offline mode. It will play downloaded playlists - just not albums. I get a 'Something went wrong - ha...

Sam1980
Regular
Plan Premium Country UK Device Moto G5 Plus Operating System Android (8.1.0) My Question or Issue My Spotify app won't play downloaded albums when placed in offline mode. It wi...
2020-07-27 11:14:42 PM
2020-07-28 11:04:50 PM
Sam1980
Regular
565 Views
2 replies
0 likes

565 Views
2 replies
0 likes

Spotify Custom Playlists don't have Shuffle/Repeat Buttons

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or IssueThis is more of a suggestion/complaint rather than a bug, but any playlists created for me by Spotify (Discover Weekly and Release Radar which I use ...

rtequida
Visitor
Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android 10 My Question or Issue This is more of a suggestion/complaint rather than a bug, but any playlis...
2020-07-28 9:06:53 PM
434 Views
0 replies
1 likes

434 Views
0 replies
1 likes

Retrieving podcast episode's is slow

PlanPremiumCountryUkDeviceSamsung galaxy s7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe query to retrieve podcast episodes is really slow (takes 30+ seconds for me). Steps to reproduce:Click "Your Library" on bottom...

rdmacken
Newbie
Plan Premium Country Uk Device Samsung galaxy s7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The query to retrieve podcast episodes is really s...
2019-10-10 6:56:48 PM
2020-07-28 4:26:17 PM
beardybrewer
Casual Listener
1805 Views
2 replies
2 likes

1805 Views
2 replies
2 likes

Solved!! Cannot see or like individual songs in a album.

When I am trying to open an album to like individual songs, the app does not allow me to do so. I try clicking the "see more" button, but I cannot see the individual songs. This has been happening for a week now and nobody has contacted me or helped ...

ineedhelp11
Regular
When I am trying to open an album to like individual songs, the app does not allow me to do so. I try clicking the "see more" button, but I cannot see the individual songs. This has been happening fo...
2020-05-29 4:47:57 AM
2020-07-28 10:01:08 AM
faizy1
Newbie
7629 Views
14 replies
0 likes
Android

7629 Views
14 replies
0 likes

Songs skipping to next and restarting

PlanPremiumCountryUSADevicePixel 4Operating SystemAndroid My Question or IssueSongs are randomly cut short and Spotify skips ahead to the next song. It's been happening since I've tried to listen to folklore several days ago. Songs play for maybe a m...

Psmith555
Visitor
Plan Premium Country USA Device Pixel 4 Operating System Android My Question or Issue Songs are randomly cut short and Spotify skips ahead to the next song. It's been happeni...
2020-07-28 7:25:23 AM
264 Views
0 replies
0 likes

264 Views
0 replies
0 likes

Added New Album to Playlist, Won't Shuffle?

PlanPremiumCountryUSADeviceSamsung Galaxy S9 My Question or IssueAfter the new Taylor Swift album "folklore" was released, I added it to my master playlist of all her albums. I shuffled it the other day, started listening, and realized after several ...

GreenDragonGirl
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S9 My Question or Issue After the new Taylor Swift album "folklore" was released, I added it to my master playlist of all her alb...
2020-07-27 10:14:30 PM
2020-07-28 4:16:34 AM
GreenDragonGirl
Casual Listener
519 Views
2 replies
1 likes

519 Views
2 replies
1 likes

Samsung A7 2018 not playing through Bluetooth

PlanPremiumCountryUkDeviceSamsung A7 2018Operating SystemAndroid My Question or IssueNo matter how many thinhs I try, spotify will only play through my phones speakers and not a bluetooth device. When you change the volume it shows both the phone vol...

Garthy_28
Visitor
Plan Premium Country Uk Device Samsung A7 2018 Operating System Android My Question or Issue No matter how many thinhs I try, spotify will only play through my phones speakers and no...
2020-04-18 12:33:19 PM
2020-07-27 12:17:40 AM
Cherie1
Casual Listener
624 Views
1 replies
0 likes

624 Views
1 replies
0 likes

Spotify keeps playing over mobile data

PlanFree/PremiumCountry Device(Samsung Galaxy S10)Operating System(Android 10) My Question or IssueI do not have unlimited data, therefore I very strictly control the functions of my phone (ie only listening to downloaded podcasts when not connected ...

HellsBells24
Music Fan
Plan Free/Premium Country Device (Samsung Galaxy S10) Operating System (Android 10) My Question or Issue I do not have unlimited data, therefore I very strictly control the fu...
2020-07-17 1:09:39 PM
2020-07-27 11:51:19 PM
HellsBells24
Music Fan
1104 Views
9 replies
0 likes
autoplay

1104 Views
9 replies
0 likes

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