Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
a week ago
Timbo6sic6
Casual Listener
68317 Views
69 replies
26 likes

68317 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29035 Views
5 replies
0 likes

29035 Views
5 replies
0 likes

Certain songs are not playing in my library

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A51 My Question or IssueCertain songs are not playing in my library. I have tried Uninstalling, updating, logging out on all platforms, and clearing cache.

AlyssaA93
Casual Listener
Plan Premium Country United States Device Samsung Galaxy A51 My Question or Issue Certain songs are not playing in my library. I have tried Uninstalling, updating, logging out on all p...
2020-08-20 4:14:34 AM
2020-08-22 3:35:49 AM
AlyssaA93
Casual Listener
381 Views
2 replies
0 likes

381 Views
2 replies
0 likes

Stop Spotfiy Android re-ordering playlists based on last played

PlanPremiumCountryUKDeviceOnePlus 6TOperating SystemAndroid 10 My Question or IssueThe "Feature" to re-order playlists from the last listened one on Android is infuriating, how on earth do I disable it from doing this so playlists stay in the correct...

GodsDead
Casual Listener
Plan Premium Country UK Device OnePlus 6T Operating System Android 10 My Question or Issue The "Feature" to re-order playlists from the last listened one on Android is infuriating, h...
2020-08-21 12:24:14 AM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

Google Assistant command not working

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S20+My Question or IssueI have a Chromecast device connected to my TV and I used to be able to play a music on it by the voice commands (Google Assistant):- "Ok Google"- "Play Spotify on TV" or "Play ...

CaioZem
Visitor
Plan Premium Country Netherlands Device Samsung Galaxy S20+ My Question or Issue I have a Chromecast device connected to my TV and I used to be able to play a music on it by the voice commands...
2020-08-21 9:36:51 PM
366 Views
0 replies
0 likes

366 Views
0 replies
0 likes

control strip

PlanPremiumCountryIsraelDevicecar multimediaOperating SystemAndroid My Question or IssueOn my car, in the multimedia on android, the control strip, which was always at the bottom, suddenly jumped to the left side and therefore I started having listen...

sergey-58
Visitor
Plan Premium Country Israel Device car multimedia Operating System Android My Question or Issue On my car, in the multimedia on android, the control strip, which was always at the bo...
2020-08-21 5:43:52 PM
367 Views
0 replies
0 likes

367 Views
0 replies
0 likes

Solved!!Superuser Contribution Download progress

PlanPremiumCountryIsraelDeviceS8+Operating SystemAndroid My Question or IssueProgress of download keep appear in notification area , I didn't ask to download something, and it still on 0% and I can't close it even after restart the phone.

Lidor
Casual Listener
Plan Premium Country Israel Device S8+ Operating System Android My Question or Issue Progress of download keep appear in notification area , I didn't ask to download something, and i...
2019-03-28 5:27:35 AM
2020-08-21 8:32:32 AM
Ver
Spotify Legend
7600 Views
5 replies
0 likes

7600 Views
5 replies
0 likes

Sleep Timer - Timer reset to default by Podcast Ads

Plan:Premium Device:Samsung Galaxy S10 Operating System:Mobile My Question or Issue:Every time I set a sleep timer while listening to a podcast, as soon as an ad plays the sleep timer is reset to it's default setting (no timer). So when I want to fal...

SpacemanLF
Visitor
Plan: Premium Device: Samsung Galaxy S10 Operating System: Mobile My Question or Issue: Every time I set a sleep timer while listening to a podcast, as soon as an ad pl...
2020-08-21 7:14:49 AM
1603 Views
0 replies
1 likes
continiue from last listened song
sleep
Sleep mode
Sleep Timer
sleep timer error
timer error

1603 Views
0 replies
1 likes

Number of times a song has been played?

PlanPremiumCountry DeviceMotorola G6 plusOperating System(Android 9) My Question or Issuehow can you see the number of times a song has been played?

Alexander1975
Visitor
Plan Premium Country Device Motorola G6 plus Operating System (Android 9) My Question or Issue how can you see the number of times a song has been played?
2020-08-20 7:22:54 PM
2020-08-21 2:29:09 AM
Billy-J
Spotify Star
628 Views
1 replies
0 likes

628 Views
1 replies
0 likes

I found a bug

PlanFreeCountryIndiaDevice(Redmi Note 7 pro) My Question or IssueHi Spotify Team,I am going through login procedure in my android spotify app and after that when I logged in successfully. I wonder and tap on the settings icon to check my profile deta...

Xanny
Visitor
Plan Free Country India Device (Redmi Note 7 pro) My Question or Issue Hi Spotify Team, I am going through login procedure in my android spotify app and after that when I logged in su...
2020-08-20 8:52:51 PM
2020-08-21 2:26:55 AM
Billy-J
Spotify Star
461 Views
1 replies
0 likes

461 Views
1 replies
0 likes

Hide Song option missing [August 2020]

PlanPremiumDeviceSamsung A70Operating SystemAndroid 10Spotify Version8.5.71.723 My Question or IssueI briefly didn't have a premium account but now that I'm back, the Hide Song option from the context menu is gone. Not sure if there was an update in ...

tronick
Casual Listener
Plan Premium Device Samsung A70 Operating System Android 10 Spotify Version 8.5.71.723 My Question or Issue I briefly didn't have a premium account but now that I'm back, the Hide So...
2020-08-18 7:23:44 PM
2020-08-20 8:16:16 PM
tronick
Casual Listener
1530 Views
2 replies
2 likes

1530 Views
2 replies
2 likes

Spotify logged into wrong facebook account on my mobile

PlanPremiumCountrySouth AfricaDeviceHuawei p9 liteOperating SystemAndroid Oreo My Question or IssueI unlinked my Spotify account from Facebook,disconnected is everywhere,logged out on all my devices.Removed it and Facebook from my mobile but still wh...

KANTL123
Visitor
Plan Premium Country South Africa Device Huawei p9 lite Operating System Android Oreo My Question or Issue I unlinked my Spotify account from Facebook,disconnected is ev...
2020-08-20 7:11:38 PM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

Premium works on PC and Ipad, but not on Android

PlanPremium DuoCountryPortugalDeviceHuawei P30 and Huawei P30 ProOperating SystemAndroid 10 My Question or IssueJust subscribed to Spotify Premium from GPM to move away from the Huawei/Google mess. I'm getting premium features on my PC and Ipad, but ...

finkus
Visitor
Plan Premium Duo Country Portugal Device Huawei P30 and Huawei P30 Pro Operating System Android 10 My Question or Issue Just subscribed to Spotify Premium from GPM to move away from ...
2020-08-20 5:49:41 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

I cant download android app of google play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Alireza1987
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-08-19 11:41:35 PM
2020-08-20 10:13:14 AM
Nico
Community Legend
550 Views
1 replies
0 likes

550 Views
1 replies
0 likes

Can't view queue

PlanStudent premiumCountryNew ZealandDeviceOppo Find X2 LiteOperating SystemAndroid 10My Question or IssueI cannot press the queue button on my spotify mobile, the button is there on the bottom right corner but it's grey and doesn't do anything when ...

lolzapolza
Visitor
Plan Student premium Country New Zealand Device Oppo Find X2 Lite Operating System Android 10 My Question or Issue I cannot press the queue button on my spotify mobile, the button is there o...
2020-08-20 2:55:24 AM
532 Views
0 replies
0 likes
Android
Android 10
Mobile
queue

532 Views
0 replies
0 likes

New problems everyday with Spotify

Almost everyday it's something new. First not being able to click on an artist list of songs or albums. I know I'm not the only one with that problem. Gave all of my operating information to Spotify. They basically gave me the run around. Telling me ...

smdarr
Casual Listener
Almost everyday it's something new. First not being able to click on an artist list of songs or albums. I know I'm not the only one with that problem. Gave all of my operating information to ...
2020-08-20 2:05:38 AM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Search

Plan: PremiumCountry: Philippines Device: Huawei Nova3iOperating System: Android Pie My Question or IssueCannot search any song today, app is updated.

CrissyM
Casual Listener
Plan: Premium Country: Philippines Device: Huawei Nova3i Operating System: Android Pie My Question or Issue Cannot search any song today, app is updated.
2020-08-19 2:34:36 PM
2020-08-19 8:57:32 PM
Billy-J
Spotify Star
382 Views
3 replies
2 likes

382 Views
3 replies
2 likes

Solved!!Superuser Contribution Can no longer see my liked albums only 'recommended albums'

PlanpremiumCountryUkDeviceHuawei mate 20 liteOperating SystemAndroid 10 My Question or IssueWhen I went into 'my library' and then selected 'albums' there always used to be a list of all the albums I had liked. This week the only thing that comes up ...

Hannah81
Regular
Plan premium Country Uk Device Huawei mate 20 lite Operating System Android 10 My Question or Issue When I went into 'my library' and then selected 'albums' there always used...
2020-08-16 12:01:07 PM
2020-08-19 6:30:21 PM
Hannah81
Regular
973 Views
2 replies
0 likes

973 Views
2 replies
0 likes

Weird notification bar color when using dark mode

PlanFreeCountryThailandDeviceVivo S1 ProOperating SystemAndroid 10 My Question or IssueI am getting a very weird notification bar color when using dark mode on my Vivo S1 Pro. The first picture shows notification bar in dark mode.The second picture s...

IttikornTH
Casual Listener
Plan Free Country Thailand Device Vivo S1 Pro Operating System Android 10 My Question or Issue I am getting a very weird notification bar color when using dark mode on my Viv...
2020-08-19 6:05:12 PM
630 Views
0 replies
0 likes

630 Views
0 replies
0 likes

Solved!! Cannot login - you are offline

PlanFreeCountry DeviceSamsung Galaxy a7Operating SystemAndroid 10 My Question or IssueI keep getting error while trying to login "you are offline"I have tried the workaround indicated in the community solution - reinstall app- eliminate the pwd from ...

DanielXX04
Casual Listener
Plan Free Country Device Samsung Galaxy a7 Operating System Android 10 My Question or Issue I keep getting error while trying to login "you are offline...
2020-08-18 11:53:37 PM
2020-08-19 4:04:40 PM
DanielXX04
Casual Listener
913 Views
2 replies
0 likes

913 Views
2 replies
0 likes

Mi spotify no detecta conexion red movil/wifi en solo uno de mis dispositivos

Mi app de spotify no detecta ninguna conexión (wifi/red movil) en un dispositivo huawei p30lite, sin embargo tambien lo tengo activo en un huawei mate20 sin problemas.PlanPremium DuoCountryMexicoDevice(Huawei P30 Lite)Operating System(Android 10) My ...

alexmb27
Visitor
Mi app de spotify no detecta ninguna conexión (wifi/red movil) en un dispositivo huawei p30lite, sin embargo tambien lo tengo activo en un huawei mate20 sin problemas. Plan Premium Duo Country Me...
2020-08-19 3:39:59 PM
369 Views
0 replies
0 likes

369 Views
0 replies
0 likes

Solved!! Reverting to a previous update (from version 8.5.6.673)

My Question or IssueThis new UI update has made accessing music I've saved over the years nigh impossible, showing music I have downloaded in artists and albums in random order (instead of alphabetical), showing playlists in random order (instead of ...

Gracchus123
Regular
My Question or Issue This new UI update has made accessing music I've saved over the years nigh impossible, showing music I have downloaded in artists and albums in random order (instead of alphabet...
2019-05-23 8:29:12 PM
2020-08-19 3:23:58 PM
zzrenz
Newbie
18065 Views
5 replies
0 likes
revert
UI
Update
version

18065 Views
5 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts