Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
41983 Views
65 replies
25 likes

41983 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877702 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877702 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26299 Views
4 replies
0 likes

26299 Views
4 replies
0 likes

Solved!!Superuser Contribution Playlist Image

I've seen various posts claiming that you can change the cover image of a playlist and talking about the Spotify Rock Star program, but none specify how to do it. My question is: Can you change the cover image of a playlist, either through the Chrome...

rowlesrack
Casual Listener
I've seen various posts claiming that you can change the cover image of a playlist and talking about the Spotify Rock Star program, but none specify how to do it. My question is: Can you change the c...
2017-04-13 1:44:48 AM
2020-07-14 10:17:41 AM
Xenia
Moderator
37957 Views
6 replies
1 likes

37957 Views
6 replies
1 likes

Why cant I view an artists album? When I click on the "and more" text it does nothing.

PlanFreeCountryU.S.Device(Samsung Galaxy a10eOperating SystemAndroid My Question or IssueWhen I click on the "and more" text on the artists page or albums it does absolutely nothing and will not let me see the songs on the playlist. It only happens f...

aBiGaIL13
Casual Listener
Plan Free Country U.S. Device (Samsung Galaxy a10e Operating System Android My Question or Issue When I click on the "and more" text on the artists page or albums it does abs...
2020-07-14 3:30:44 AM
2020-07-14 9:51:28 AM
Emilia_8
Community Legend
1046 Views
1 replies
0 likes

1046 Views
1 replies
0 likes

i can't use lyrics on my account

PlanPremiumCountryArgentina DeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or Issuei can't see any song's lyrics, im a premium user, all the members of my family can use this function, and they use older devices. My question is, how c...

faqlo
Visitor
Plan Premium Country Argentina Device Samsung Galaxy A51 Operating System Android 10 My Question or Issue i can't see any song's lyrics, im a premium user, all the members of m...
2020-07-13 5:37:23 PM
2020-07-13 9:00:53 PM
Billy-J
Spotify Star
509 Views
1 replies
0 likes

509 Views
1 replies
0 likes

SD card storage settings + content lost

Me again (see this post), still having a lot of problems with Spotify and the SD card: nothing is solved and I still lost regularly the SD card storage. It is absolutely not usable! But now I have a few more information:- I know why the "storage" ent...

xlegalles
Casual Listener
Me again (see this post), still having a lot of problems with Spotify and the SD card: nothing is solved and I still lost regularly the SD card storage. It is absolutely not usable! But now ...
2017-02-09 10:31:58 PM
2020-07-13 7:34:00 PM
leonscorrea
Newbie
898 Views
2 replies
1 likes
Android

898 Views
2 replies
1 likes

Spotify disappears when I hit pause

Plan: Student/PremiumCountry: United StatesDevice: Samsung Galaxy s10+Operating System: Android 10 My Question or Issue:Spotify disappears from my navigation bar when I hit pause. If I want to restart my music, I have to switch over to the app to con...

Mego182
Visitor
Plan: Student/Premium Country: United States Device: Samsung Galaxy s10+ Operating System: Android 10 My Question or Issue: Spotify disappears from my navigation bar when ...
2020-01-18 4:17:14 AM
2020-07-13 6:32:20 PM
4dprinting
Visitor
875 Views
1 replies
1 likes
disappears
Navigation bar
pause

875 Views
1 replies
1 likes

Solved!! No full album art on lockscreen

PlanPremiumDeviceHuawei P10 LiteOperating SystemAndroid 8.0.0 (EMUI 8.0.0) My Question or IssueOn my phone, when I am listening to music, all it does is give me a small rectangle from which to control play/pause, next song, previous song, etc.However...

l8-a7v_n0bo6
Newbie
Plan Premium Device Huawei P10 Lite Operating System Android 8.0.0 (EMUI 8.0.0) My Question or Issue On my phone, when I am listening to music, all it does is give me a small rectangle...
2019-04-15 10:26:33 PM
2020-07-13 6:00:59 PM
Dmg401
Visitor
3138 Views
2 replies
0 likes

3138 Views
2 replies
0 likes

Add back "recently played" sort option for Albums

PlanPremiumDeviceOneplus 6Operating SystemAndroid 9 My Question or IssueBefore the previous update, it was possible to sort albums by "recently played". However, with the current update, it is only possible to sort by "Title", "Artist", and "Recently...

synthetica99
Casual Listener
Plan Premium Device Oneplus 6 Operating System Android 9 My Question or Issue Before the previous update, it was possible to sort albums by "recently played". However, with the current...
2019-06-20 11:35:56 AM
2020-07-13 4:27:59 PM
gkirczen
Visitor
627 Views
1 replies
21 likes

627 Views
1 replies
21 likes

Superuser Contribution Spotify Creashes when Modifying Play Next Queue

PlanPremiumCountryUSA DeviceSamsung Galaxy 9+Operating SystemASpotify Version8.5.66.1002My Question or IssueApplication crashes during modification of the playlist.1. Start playing any playlist2. Click "Song List" to switch to displaying each song in...

daltron7
Newbie
Plan Premium Country USA Device Samsung Galaxy 9+ Operating System A Spotify Version 8.5.66.1002 My Question or Issue Application crashes during modification of the playlist. 1. S...
2020-07-12 10:46:16 PM
2020-07-13 3:25:13 PM
Ivan
Spotify Legend
444 Views
1 replies
0 likes
Play Next Queue Bug

444 Views
1 replies
0 likes

Superuser Contribution Songs wont add i to playlist

PlanFree/PremiumCountry DeviceOperating SystemAndroid My Question or IssueEvery time when i look up a song and wanna add it into my playlist it does nothing (wont add)How do i fix this

user-removed
Visitor
Plan Free/Premium Country Device Operating System Android My Question or Issue Every time when i look up a song and wanna add it into my playlist it does nothing (wont add) Ho...
2020-07-12 9:34:58 PM
2020-07-13 2:05:53 PM
Ivan
Spotify Legend
517 Views
1 replies
1 likes

517 Views
1 replies
1 likes

Superuser Contribution [Android] App doesn't work properly when accessing Artist Pierce Brown

PlanPremiumCountryGermany DeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueAs soon as I access the Artist page of Pierce Brown the app doesn't work properly anymore: Pages won't load, tracks cannot be played. This issue recove...

swike15
Visitor
Plan Premium Country Germany Device Samsung Galaxy Note 8 Operating System Android 9 My Question or Issue As soon as I access the Artist page of Pierce Brown the app do...
2020-07-12 1:20:07 PM
2020-07-13 1:47:06 PM
Ivan
Spotify Legend
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

Superuser Contribution Can't delete queue

PlanPremiumCountryNLDeviceOneplus 7TOperating SystemAndroid My Question or IssueI can't delete songs from my queue it's grayed outAlso when I want to play a playlist or album it only plays one song after that it continues on the queue that I don't wa...

hvwees
Visitor
Plan Premium Country NL Device Oneplus 7T Operating System Android My Question or Issue I can't delete songs from my queue it's grayed out Also when I want to play a playlist or alb...
2020-07-12 10:55:18 AM
2020-07-13 1:41:24 PM
Ivan
Spotify Legend
2515 Views
1 replies
2 likes

2515 Views
1 replies
2 likes

Superuser Contribution Autoplay is not working

PlanPremiumCountrySpainDeviceOnePlus 7Operating SystemAndroidMy Question or IssueHey there. I just noticed the radio stopped playing music after the preset playlist ends (puts itself on pause and starts over). I tried turning off and on autoplay, del...

mayorca_nic
Newbie
Plan Premium Country Spain Device OnePlus 7 Operating System Android My Question or Issue Hey there. I just noticed the radio stopped playing music after the preset playlist ends (puts itsel...
2020-07-12 5:38:46 PM
2020-07-13 1:30:37 PM
Ivan
Spotify Legend
671 Views
1 replies
0 likes

671 Views
1 replies
0 likes

Superuser Contribution No Way To Clear Cache With New App Update???

Hey Everyone, I just downloaded the new update from Spotify and noticed their is no longer an option to Clear Your Cache. That feature is needed especially if you do a lot of offline playlist. Is there a new way to clear the cache or is this being ad...

exiledone1
Gig Goer
Hey Everyone, I just downloaded the new update from Spotify and noticed their is no longer an option to Clear Your Cache. That feature is needed especially if you do a lot of offline playl...
2012-06-13 5:55:58 PM
2020-07-13 1:08:10 PM
Elena
Moderator
17565 Views
7 replies
1 likes

17565 Views
7 replies
1 likes

HELP! Entire library is gone!

My entire library is gone across all devices. Restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for a while. Spotify's support options are unbelievable poor. P...

JoeyCrozier
Regular
My entire library is gone across all devices. Restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for...
2020-07-11 10:10:17 PM
2020-07-13 5:42:27 AM
Noah
Spotify Star
714 Views
2 replies
0 likes

714 Views
2 replies
0 likes

Help with downloading.

PlanPremiumCountryCanadaDeviceSamsung J2 coreOperating SystemAndroid My Question or IssueI have to re-download my songs every day. I tried uninstalling and restarting my device multiple times, but it won't fix.

Knubcake
Visitor
Plan Premium Country Canada Device Samsung J2 core Operating System Android My Question or Issue I have to re-download my songs every day. I tried uninstalling and restarting my devi...
2020-07-13 2:36:43 AM
2020-07-13 5:22:45 AM
Noah
Spotify Star
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

I can't play anything on the spotify app during a phone call.

PlanFreeCountryU.S.Device(Samsung Galaxy S9)Operating System(ASKS v3.1 Release 2020120; Android version 10) My Question or IssueI'm often on extended phone calls with a lot of dead air, and would like to play my podcasts or some music in the backgrou...

whyy-97
Visitor
Plan Free Country U.S. Device (Samsung Galaxy S9) Operating System (ASKS v3.1 Release 2020120; Android version 10) My Question or Issue I'm often on extended phone calls with a lot o...
2020-07-13 5:05:51 AM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

Cannot view artists' songs

PlanFree/PremiumCountryUSADeviceGalaxy J3 Emerge and Motorola Z4Operating System My Question or IssueI can no longer view any artist's songs when I click on an artist's album. My sister is having the same issue. Is this a glitch or is it because of a...

susannamay16
Visitor
Plan Free/Premium Country USA Device Galaxy J3 Emerge and Motorola Z4 Operating System My Question or Issue I can no longer view any artist's songs when I click on an artist's album. ...
2020-07-12 12:53:42 AM
317 Views
0 replies
0 likes

317 Views
0 replies
0 likes

Pausing closes Spotify notification

planPremiumCountryThe NetherlandsDeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueAnytime I pause a song through the pull down notification bar, spotify automatically close the notification bar so i have to look for the app in ...

Yonathangelaw
Visitor
plan Premium Country The Netherlands Device Samsung Galaxy S10+ Operating System Android 10 My Question or Issue Anytime I pause a song through the pull down notification bar, spotif...
2020-07-12 9:29:12 PM
315 Views
0 replies
1 likes

315 Views
0 replies
1 likes

Superuser Contribution Battery drain Android 10 Samsung S10e

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S10eOperating SystemAndroid 10, android security patch level 1 June 2020, latest Samsung update installed 20 June 2020. My Question or IssueNoticed a battery drain from last Spotify update 23 June...

vander_Heijden
Regular
Plan Premium Country The Netherlands Device Samsung Galaxy S10e Operating System Android 10, android security patch level 1 June 2020, latest Samsung update installed 20 June 2020. My...
2020-06-30 10:52:23 PM
2020-07-12 7:57:55 PM
space_listener
Casual Listener
1535 Views
4 replies
1 likes
Android
battery drain

1535 Views
4 replies
1 likes

My spotify don't automatically play song

When I search a song and listen it's not play other song after it's end. I'm already check for continue playing in setting. This problem was heppened on my mobile only. PlanPremium Duo DeviceHuawei Mate 9

mykaidow
Visitor
When I search a song and listen it's not play other song after it's end. I'm already check for continue playing in setting. This problem was heppened on my mobile only. Plan Premium Duo &n...
2020-07-12 5:15:08 PM
2020-07-12 5:19:25 PM
Billy-J
Spotify Star
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

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