Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376390 Views

541 replies

34 likes

Account
Free
  • 376390 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

  • 7568 Views
  • 0 replies
  • 7 likes

Superuser Contribution music is fine but all podcasts are garbled

Hello.Out of the blue on my LG Stylus phone, all podcasts are completely garbled.Listening to music is fine. No change.Just the podcasts. I uninstalled Spotify, clean the storage data, shut down and re-power my phone, re-installed Spotify from Google...

Visitor

Hello. Out of the blue on my LG Stylus phone, all podcasts are completely garbled. Listening to music is fine. No change. Just the podcasts. I uninstalled Spotify, clean the storage data, shut dow...

Ivan

Spotify Legend

706 Views

1 replies

1 likes

  • 706 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won't download any songs

I have the problem that many songs that I want to download ablume only won't download the only way the songs download right now are the songs that I added to my favorites. I tryed to reinstall the app like 5 times and this won't fix the issue and no ...

Visitor

I have the problem that many songs that I want to download ablume only won't download the only way the songs download right now are the songs that I added to my favorites. I tryed to reinstall the ap...

Ivan

Spotify Legend

518 Views

1 replies

0 likes

bug
  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Downloaded Music' wont delete.

PlanPremiumCountryUKDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueSo I downloaded some music - 3.9 gb, but internal storage got full, so uninstalled and got a memory card. The issue is the 3.9gb of music is still on internal storage,...

Visitor

Plan Premium Country UK Device Moto G5 Operating System Android 8.1.0   My Question or Issue So I downloaded some music - 3.9 gb, but internal storage got full, so uninstalled and got ...

Ivan

Spotify Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection when i connect via my network

PlanPremiumCountryIndiaDeviceMi note 5 proOperating SystemAndroid My Question or IssueNo internet connection when i connect via my network. i cant even sign into the app on my phone. I have no issues the moment i connect to a wifi.So basically i cant...

Visitor

Plan Premium Country India Device Mi note 5 pro Operating System Android   My Question or Issue No internet connection when i connect via my network. i cant even sign into the app on m...

Elena

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution sleep playlist

PlanPremiumCountryAustralia DeviceSamsung Galaxy s20+Operating System My Question or IssueThe last few nights spotify has started on its own after I've gone to bed and its playing a sleep playlist... how do i stop it from doing this?

Newbie

Plan Premium Country Australia  Device Samsung Galaxy s20+ Operating System     My Question or Issue The last few nights spotify has started on its own after I've gone to bed...

Elena

Moderator

1820 Views

1 replies

0 likes

  • 1820 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist covers are not cropped in Android Auto

Plan: FamFree/Premium: PremiumCountry: USA Device: Android Auto - 2019 Subaru Ascent & Pixel 4Operating System: Latest Android OS My Question or Issue:I have taken the time to add cover art for all my playlists, and it's looking pretty sweet on the p...

Regular

  Plan: Fam Free/Premium: Premium Country: USA   Device: Android Auto - 2019 Subaru Ascent & Pixel 4 Operating System: Latest Android OS   My Question or Issue: I hav...

Elena

Moderator

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working on cellular data

PlanPremiumCountryQatarDeviceOne plus 8 proOperating System My Question or Issue. My Spotify doesn't work on cellular data, and I am unable to change my apn as that makes my cellular data not work. My APN needs to be on data to work. Any other method...

Visitor

Plan Premium Country Qatar Device One plus 8 pro Operating System   My Question or Issue. My Spotify doesn't work on cellular data, and I am unable to change my apn as that makes my...

Elena

Moderator

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist profile photo is shifted to the left.

The artist's profile photo is shifted to the left. Reinstalling the app and clearing the cache didn't help. This is the case with all artists. Please 梁  PremiumDevice(Mi A3)Operating System(Android 10)

Newbie

The artist's profile photo is shifted to the left. Reinstalling the app and clearing the cache didn't help. This is the case with all artists. Please 🥺     Premium Device (Mi A3) Ope...

Elena

Moderator

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Android mobile not connecting to iphone

I am on premium plan, using Spotify on my android device (Sony Xperia Z2) and iphone 8. Everything was working fine and I could control every device from the other smoothly. Then suddenly the android device cannot connect to the iphone over 4g. It ev...

Visitor

I am on premium plan, using Spotify on my android device (Sony Xperia Z2) and iphone 8. Everything was working fine and I could control every device from the other smoothly. Then suddenly the android...

Elena

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can’t play similar songs

PlanPremiumCountryUSDeviceRedmi Note 9SOperating SystemMIUI 11 (Android) My Question or IssueCan’t play similar songs when the selected song end.

Regular

Plan Premium Country US Device Redmi Note 9S Operating System MIUI 11 (Android)   My Question or Issue Can’t play similar songs when the selected song end.

Elena

Moderator

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads playing

PlanPremiumCountryAustriaDeviceHuawei P40 ProOperating SystemAndroid My Question or Issue Hi guys. So, I have a Premium subscription to the Spotify service and just today I found that the Podcast called "creeps mcpasta creepypasta radio" has Ads play...

Visitor

Plan Premium Country Austria Device Huawei P40 Pro Operating System Android   My Question or Issue   Hi guys.    So, I have a Premium subscription to the Spotify serv...

Elena

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing static only when headphones AREN'T connected

PlanFreeCountryUnited States of AmericaDeviceLG AristoOperating SystemAndroid My Question or IssueThe issue is only on Spotify, every other app's audio works perfectly. I already tried uninstalling the app and reinstalling as well as restarting my ph...

Visitor

Plan Free Country United States of America Device LG Aristo Operating System Android   My Question or Issue The issue is only on Spotify, every other app's audio works perfectly. I alr...

Elena

Moderator

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution [ Note 9 ] The list of who listen a song don't load

PlanFamily Premium CountryRomania DeviceSamsung Note 9 Operating SystemAndroid 10 My Question or IssueAt family mix when i want to see who had listen a song, the list dont load. All I got is what can be seen in screenshot.

Visitor

Plan Family Premium   Country Romania    Device Samsung Note 9   Operating System Android 10   My Question or Issue At family mix when i want to see who had list...

Katerina

Spotify Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug Report] Sound Level Decreasing

PlanPremiumCountryUSDeviceLG Stylo 4Operating SystemAndroid 9 (pie) About two weeks ago I noticed that when listening to a podcast the volume would be very low. I keep it all the way up when listening in the car, so that was odd. At first I thought i...

Casual Listener

Plan Premium Country US Device LG Stylo 4 Operating System Android 9 (pie)   About two weeks ago I noticed that when listening to a podcast the volume would be very low.  I keep...

Elena

Moderator

464 Views

1 replies

0 likes

Android 9-Pie
LG Stylo 4
  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song-Radio Bug: Repeat- and Shuffle-Button doesn't work. Also no option to Download whole list.

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueHello Spotify-Community,I would like to report a bug in Song-Radio (I don't know under which listed category, I can do that):It started when I heard a Song in...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android   My Question or Issue Hello Spotify-Community, I would like to report a bug in Song-Radio (I don't know...

Elena

Moderator

831 Views

1 replies

0 likes

Bugs issues
suggestions
  • 831 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't follow anymore / followings stuck at 1168

PlanPremiumCountryGermanyDeviceHuawei P30Operating SystemAndroid 10 My Question or IssueHello,I can't follow artists anymore...When I click follow it says I'm "following now".After close / open Spotify again, I'm not following the exact same artist a...

Regular

Plan Premium Country Germany Device Huawei P30 Operating System Android 10     My Question or Issue Hello, I can't follow artists anymore... When I click follow it says I'm "fo...

Elena

Moderator

1166 Views

10 replies

0 likes

  • 1166 Views
  • 10 replies
  • 0 likes

Superuser Contribution Every other song doesn't have sound

None In my playlist every other song doesn't have sound it shows its playing seek bar counting like it should but no soundPlanFree/PremiumCountryUnited StatesDevice My Question or Issue

Newbie

None In my playlist every other song doesn't have sound it shows its playing seek bar counting like it should but no sound Plan Free/Premium Country United States Device     My Ques...

Elena

Moderator

375 Views

1 replies

1 likes

  • 375 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcasts glitching.. Unable to listen

Plan Premium Country USA DeviceLG Stylo 4 Operating SystemAndroid 8.1.0 My Question or IssueMusic plays fine but I am unable to play any podcasts without them glitching out. I have restarted my phone and reinstalled the app but it didn't help.

Casual Listener

Plan Premium   Country USA   Device LG Stylo 4   Operating System Android 8.1.0   My Question or Issue Music plays fine but I am unable to play any podcasts withou...

Elena

Moderator

1460 Views

10 replies

1 likes

  • 1460 Views
  • 10 replies
  • 1 likes

Superuser Contribution music plays loudly after bluetooth disconnects from car

Plan: PremumFree/PremiumCountry:USA Device: Samsung Galaxy S10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have seen other posts about this dating back at le...

Visitor

Plan: Premum Free/Premium Country:USA   Device: Samsung Galaxy S10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: Android (iOS 10, Android Oreo, Windows ...

Elena

Moderator

941 Views

1 replies

0 likes

  • 941 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics arent showing in any songs even though my region supports them

PlanPremiumCountryParaguayDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueThe lyrics aren't showing for any song that I search for.Recently I found out that lyrics were added to Spotify as a new feature last month in my region. ...

Visitor

Plan Premium Country Paraguay Device Samsung Galaxy S8+ Operating System Android 9   My Question or Issue The lyrics aren't showing for any song that I search for. Recently I found ou...

Alex

Spotify Legend

1134 Views

2 replies

1 likes

Android
lyrics
  • 1134 Views
  • 2 replies
  • 1 likes