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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryU.S.DeviceOnePlus 6Operating SystemOxygenOS version OP6_O₂_BETA_35My Question or IssueI have added a local file (mp3) to Spotify Desktop and added it to playlists - it plays just fine there. The song shows up on the playlists on my ...
Plan Premium Country U.S. Device OnePlus 6 Operating System OxygenOS version OP6_O₂_BETA_35 My Question or Issue I have added a local file (mp3) to Spotify Desktop and added it to playlists ...
Moderator
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PlanPremium COUNTRY Ireland Device(Huawei P30 Pro)Operating System(Android 9.) My Question or Issue I'm experiencing a constant error on queue display when swiping songs from play list into the queue. The song swiped in duplicates in the display and ...
Plan Premium COUNTRY Ireland Device (Huawei P30 Pro) Operating System (Android 9.) My Question or Issue I'm experiencing a constant error on que...
Moderator
447 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceViewOperating SystemAndroid 7.1.2 My Question or IssueI have been listening to audiobooks on Spotify for quite some time and never had a problem until recently. Spotify keeps crashing when I try to download the audiobo...
Plan Premium Country Germany Device View Operating System Android 7.1.2 My Question or Issue I have been listening to audiobooks on Spotify for quite some time and never had ...
Spotify Legend
927 Views
1 replies
0 likes
Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar.PlanoPremiumPaísBrasilDispositivoSamsung Galaxy S10+Sistema OperacionalAndroid 10 Minha pergunta ou questão:Boa noite a todos. Volte...
Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar. Plano Premium País Brasil Dispositivo Samsung Galaxy S10+ Sistema Operaci...
Moderator
2852 Views
1 replies
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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does my phone starts and forwards to another song while headphones are in or it will conn...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why doe...
Spotify Legend
506 Views
1 replies
0 likes
Plan: PremiumCountry: Poland Device: OnePlus 6Operating System: Android 10 [Android Auto]: Spotify turns on offline mode Hey, When I connect my phone via USB to my car computer that uses Android Auto, Spotify uses offline mode instead of online [the ...
Plan: Premium Country: Poland Device: OnePlus 6 Operating System: Android 10 [Android Auto]: Spotify turns on offline mode Hey, When I connect my phone...
Moderator
584 Views
1 replies
0 likes
PlanFreeCountryNLDeviceSamsung Galaxy s10Operating SystemAndroid 10 My Question or IssueHi, Today I've decided to try out Spotify but my immediate impression wasn't great. I tried to create a playlist but when attempting to add a song (after clicking...
Plan Free Country NL Device Samsung Galaxy s10 Operating System Android 10 My Question or Issue Hi, Today I've decided to try out Spotify but my immediate impression wasn't gr...
Spotify Legend
650 Views
1 replies
0 likes
Hi, I have a Samsung Galaxy s9 and I uninstalled and reinstalled the spotify app. After, I realized that it deleted the hundreds of albums I had saved (using the add to home screen button) on my phones home screen. Is there anyway to recover this or ...
Hi, I have a Samsung Galaxy s9 and I uninstalled and reinstalled the spotify app. After, I realized that it deleted the hundreds of albums I had saved (using the add to home screen button) on my phon...
305 Views
0 replies
0 likes
PlanFree/PremiumCountryBelgiumDeviceSamsung Galaxy S6+Operating SystemAndroid 10 (update to One UI 2 - May 2020) My Question or IssueI notice sound issue when using Spotify since Android 10 latest update two weeks ago.On some tracks, not always the s...
Plan Free/Premium Country Belgium Device Samsung Galaxy S6+ Operating System Android 10 (update to One UI 2 - May 2020) My Question or Issue I notice sound issue when using Spotify s...
426 Views
0 replies
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Plan PremiumCountryUKDeviceOnePlus 6Operating SystemOxygen OS My Question or IssueI am using OnePlus 6 and trying to use Google Assistant to play my own custom playlists. I've looked at forums and help sites and tried every way possible to get Google...
Plan Premium Country UK Device OnePlus 6 Operating System Oxygen OS My Question or Issue I am using OnePlus 6 and trying to use Google Assistant to play my own custom playlists...
Casual Listener
477 Views
1 replies
0 likes
PlanPremiumCountryCzech RepublicDeviceXiaomi Redmi Note 8 ProOperating SystemAndroidMy Question or IssueHi,I am using Spotify for long time already. Including in my car via Bluetooth. Few weeks ago I noticed an issue that Spotify didn't start automat...
Plan Premium Country Czech Republic Device Xiaomi Redmi Note 8 Pro Operating System Android My Question or Issue Hi, I am using Spotify for long time already. Including in my car via Blueto...
641 Views
0 replies
0 likes
Hi all, I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes. But I increasingly find that the same songs recur endlessly. It's even worse if I have "liked" a song, then it comes up even more often. Is there an option to exclu...
Hi all, I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes. But I increasingly find that the same songs recur endlessly. It's even worse if I have "like...
Casual Listener
852 Views
2 replies
3 likes
PremiumCountry UK Moto G8+Operating Android Hi, can I download from Spotify to either my Android phone, or my Windows 10 Laptop, and, if so, how?Thanks,
Premium Country UK Moto G8+ Operating Android Hi, can I download from Spotify to either my Android phone, or my Windows 10 Lap top, and, if so, how? Thanks,  ...
Moderator
391 Views
1 replies
0 likes
Listening to music today and noticed my playlist was shuffling automatically (I had turned it on shuffle a couple days ago and picked it up where it left off). However to my dismay I realized I cannot turn off the shuffle on this playlist because the...
Listening to music today and noticed my playlist was shuffling automatically (I had turned it on shuffle a couple days ago and picked it up where it left off). However to my dismay I realized I canno...
Spotify Legend
2065 Views
8 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Sony eOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI strongly object to having your political views advertised on an supposed entertainmen...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Sony e Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I...
451 Views
0 replies
3 likes
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueHow do you disable the equalizer? Each time I use my phone, the quality of the music become unsatisfactory. I have a Samsung Galaxy S9+ -- Android 10 ...
Plan Premium Country Philippines Device Samsung Galaxy S9+ Operating System Android 10 My Question or Issue How do you disable the equalizer? Each time I use my phone, the quality of...
Moderator
12186 Views
5 replies
1 likes
PlanPremium CountryFinland DeviceSamsung Galaxy J5 (2017) Operating SystemAndroid 9 My Question or Issue Ever since I updated my phone to Android 9 the upcoming song queue resets every time I close the app/just leave it for a while/turn off my screen...
Plan Premium Country Finland Device Samsung Galaxy J5 (2017) Operating System Android 9 My Question or Issue Ever since I updated my pho...
Casual Listener
9794 Views
12 replies
0 likes
PlanPremiumCountry DeviceOneplus 6Operating SystemAndroid 10 My Question or IssueHi,i have often the same problem that my spotify stopp playing after 10 secents and dont wanne countinu. When i skip a song it starts but only 10 secents and then it sto...
Plan Premium Country Device Oneplus 6 Operating System Android 10 My Question or Issue Hi, i have often the same problem that my spotify stopp playing after 10 secents and do...
Spotify Star
551 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceMaze Alpha Smartphone (Android 7.0)Operating SystemAndroid 7.0 My Question or IssueI have trouble's playing music , I ve done all the steps you recommend (reinstall , loggout, ...) The issue: I can search for music i ha...
Plan Premium Country Germany Device Maze Alpha Smartphone (Android 7.0) Operating System Android 7.0 My Question or Issue I have trouble's playing music 😞 , I ve done all the steps ...
Regular
678 Views
4 replies
0 likes
Hello,I am having a reoccurring issue with Spotify Auto pausing. I listen to Spotify mostly in my vehicle and through my Bluetooth speaker. The issue is only happening on when listening on the latter. While listening on my bluetooth speaker, Spotify ...
Hello, I am having a reoccurring issue with Spotify Auto pausing. I listen to Spotify mostly in my vehicle and through my Bluetooth speaker. The issue is only happening on when listening on...
908 Views
0 replies
0 likes
