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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6871 Views

0 replies

7 likes

  • 6871 Views
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Stop pushing your political views on subs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Sony eOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI strongly object to having your political views advertised on an supposed entertainmen...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Sony e Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...

443 Views

0 replies

3 likes

  • 443 Views
  • 0 replies
  • 3 likes

Superuser Contribution How to Disable the Equalizer from Settings.

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueHow do you disable the equalizer? Each time I use my phone, the quality of the music become unsatisfactory. I have a Samsung Galaxy S9+ -- Android 10 ...

Casual Listener

Plan Premium Country Philippines Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue How do you disable the equalizer? Each time I use my phone, the quality of...

Yordan

Moderator

12002 Views

5 replies

1 likes

Android 10
Samsung
Samsung galaxy S9+
  • 12002 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Queue resets

PlanPremium CountryFinland DeviceSamsung Galaxy J5 (2017) Operating SystemAndroid 9 My Question or Issue Ever since I updated my phone to Android 9 the upcoming song queue resets every time I close the app/just leave it for a while/turn off my screen...

Casual Listener

Plan Premium   Country Finland    Device Samsung Galaxy J5 (2017)   Operating System Android 9     My Question or Issue   Ever since I updated my pho...

muhammed98

Casual Listener

9549 Views

12 replies

0 likes

  • 9549 Views
  • 12 replies
  • 0 likes

Songs stopp playing after 10 sec.

PlanPremiumCountry DeviceOneplus 6Operating SystemAndroid 10 My Question or IssueHi,i have often the same problem that my spotify stopp playing after 10 secents and dont wanne countinu. When i skip a song it starts but only 10 secents and then it sto...

Casual Listener

Plan Premium Country   Device Oneplus 6 Operating System Android 10   My Question or Issue Hi, i have often the same problem that my spotify stopp playing after 10 secents and do...

Bittencourt

Spotify Star

536 Views

1 replies

0 likes

  • 536 Views
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Superuser Contribution Setting dont open , cant play music

PlanPremiumCountryGermanyDeviceMaze Alpha Smartphone (Android 7.0)Operating SystemAndroid 7.0 My Question or IssueI have trouble's playing music , I ve done all the steps you recommend (reinstall , loggout, ...) The issue: I can search for music i ha...

Regular

Plan Premium Country Germany Device Maze Alpha Smartphone (Android 7.0) Operating System Android 7.0   My Question or Issue I have trouble's playing music 😞 , I ve done all the steps ...

Johnnyiy

Regular

653 Views

4 replies

0 likes

  • 653 Views
  • 4 replies
  • 0 likes

Auto pause on Bluetooth and Flight mode

Hello,I am having a reoccurring issue with Spotify Auto pausing. I listen to Spotify mostly in my vehicle and through my Bluetooth speaker. The issue is only happening on when listening on the latter. While listening on my bluetooth speaker, Spotify ...

Visitor

Hello, I am having a reoccurring issue with Spotify Auto pausing.   I listen to Spotify mostly in my vehicle and through my Bluetooth speaker. The issue is only happening on when listening on...

887 Views

0 replies

0 likes

auto-cache
Auto-pause
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Superuser Contribution Can't download songs on premium

PlanPremiumCountry DeviceHuawei P9 Lite 2017Operating SystemAndroid My Question or IssueHi, I have this problem. Sometimes I open spotify and find out that I can't play anything offline because it has been deleted. When I try to download the songs ag...

Visitor

Plan Premium Country   Device Huawei P9 Lite 2017 Operating System Android   My Question or Issue Hi, I have this problem. Sometimes I open spotify and find out that I can't play ...

Elena

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Songs wont play

PlanPremiumCountryBelgiumDevicePocophone F1Operating SystemAndroid 10Windows 10 on desktop My Question or Issue Today i upgraded to a premium account and suddenly nothing works anymore...When i start a song on my phone it play like for a half second ...

Casual Listener

Plan Premium Country Belgium Device Pocophone F1 Operating System Android 10 Windows 10 on desktop   My Question or Issue   Today i upgraded to a premium account and suddenly no...

381 Views

0 replies

0 likes

  • 381 Views
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Player de música do spotify

Queria que o player do Spotify fosse modificado pra ficar melhor , como Por exemplo assim :

Visitor

Queria que o player do Spotify fosse modificado pra ficar melhor , como Por exemplo assim :

260 Views

0 replies

0 likes

  • 260 Views
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Superuser Contribution Crossfeed Option

PlanPremiumCountryAustralia Operating SystemAndroid My Question or IssueI think a crossfeed option on the android app is necessary as when listening to Spotify using headphones the sound is imbalanced especially with the vocals favouring one speaker.

Visitor

Plan Premium Country Australia  Operating System Android    My Question or Issue I think a crossfeed option on the android app is necessary as when listening to Spotify using h...

faeblicious

Casual Listener

2878 Views

5 replies

29 likes

  • 2878 Views
  • 5 replies
  • 29 likes

Superuser Contribution Hidden Songs

I am unable to unhide a song. I've accidentally hidden it, and now I can't play it anymore. I've tried to unhide it using both an iPhone X and a Galaxy Note 10, the button simply won't work. I've deleted the app, tried again, to no avail. What do I h...

Newbie

I am unable to unhide a song. I've accidentally hidden it, and now I can't play it anymore. I've tried to unhide it using both an iPhone X and a Galaxy Note 10, the button simply won't work. I've del...

Katerina

Spotify Legend

1101 Views

1 replies

0 likes

  • 1101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music is interrupted when using another app

PlanPremiumCountryEl SalvadorDeviceHuawei Y7 2019Operating SystemAndroid Oreo My Question or Issue Hello, I have had Spotify for quite long on my phone, but suddenly from some days and on, when I´m playing any song and either lock my phone or start u...

Casual Listener

Plan Premium Country El Salvador Device Huawei Y7 2019 Operating System Android Oreo   My Question or Issue   Hello, I have had Spotify for quite long on my phone, but sudde...

Elena

Moderator

1350 Views

3 replies

0 likes

Glitch
interrupts
Music
  • 1350 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs

PlanPremiumCountryArgentinaDeviceSamsung A10Operating SystemAndroid My Question or IssueHola, spotify no me deja escuchar canciones de unas bandas, hace como si las canciones de estos grupos no existieran ya que en la la plailyst se las salteaAlguna ...

Visitor

Plan Premium Country Argentina Device Samsung A10 Operating System Android   My Question or Issue Hola, spotify no me deja escuchar canciones de unas bandas, hace como si las canciones...

Elena

Moderator

499 Views

1 replies

0 likes

No puedo escuchar algunas canciones
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEMAS CON MUSICA

PlanPremiumPaísMéxicoDispositivoMoto E4 PlusSistema operativoAndorid 7.1 Nougat Mi pregunta o problemaTengo un problema con la aplicación y es que, cuando entro a la playlist "Tus me gusta" aparecen mis canciones guardadas de manera normal pero cuand...

Visitor

  Plan Premium País México Dispositivo Moto E4 Plus Sistema operativo Andorid 7.1 Nougat   Mi pregunta o problema Tengo un problema con la aplicación y es que, cuando entro a la ...

Elena

Moderator

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
  • 0 likes

Album art not showing on lock screen

PlanPremiumCountryHungaryDeviceSamsung Galaxy s10eOperating SystemAndroid 10 I cleared data and cache, also reinstalled Spotify and restarted the phone. The album art only shows on the first album I play after clearing cache.

Visitor

Plan Premium Country Hungary Device Samsung Galaxy s10e Operating System Android 10   I cleared data and cache, also reinstalled Spotify and restarted the phone. The album art only show...

795 Views

0 replies

1 likes

  • 795 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify long loading times, especially audiobooks

PlanPremium FamilyCountryGermanyDeviceSamsung Galaxy 8Operating SystemAndroid 9.0 Pie Hello guys,for about the last 2-3 weeks a strange bug occurs regularly on my daily spotify use.When I start the app from cold it is fast and responsible, loads musi...

Casual Listener

Plan Premium Family Country Germany Device Samsung Galaxy 8 Operating System Android 9.0 Pie   Hello guys, for about the last 2-3 weeks a strange bug occurs regularly on my daily spoti...

kerberos667

Regular

3630 Views

32 replies

1 likes

  • 3630 Views
  • 32 replies
  • 1 likes

[Android][Your Library] An Idea to fix an issue from 2014-20**

No matter how many phones i buy, apps i uninstall and reinstall, new accounts to be made. The End product is still the same,A slow app that has many many many feeds on being slow. I EVERYTHING downloaded, and it takes roughly 7-10 minues of LOADING o...

Regular

No matter how many phones i buy, apps i uninstall and reinstall, new accounts to be made. The End product is still the same, A slow app that has many many many feeds on being slow.   I EVERYT...

460 Views

0 replies

0 likes

Android
Your Library
  • 460 Views
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  • 0 likes

Sony Android TV does not show lyrics animore

Plan PremiumCountry DeviceMany, One Sony Android TVOperating SystemAndroid My Question or IssueLyrics had show for months, not anymore

Casual Listener

  Plan Premium Country   Device Many, One Sony Android TV Operating System Android   My Question or Issue Lyrics had show for months, not anymore

697 Views

0 replies

0 likes

Lyrics Sony android tv
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Superuser Contribution Some videos have gifs

PlanPremiumCountryTurkeyDeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueI know some songs have a gif that is playing instead of the album cover. Some of my friends have but i dont. I have the latest version.

Visitor

Plan Premium Country Turkey Device Samsung Galaxy s10e Operating System Android   My Question or Issue I know some songs have a gif that is playing instead of the album cover. Some of ...

Mario

Spotify Legend

1869 Views

1 replies

0 likes

Gif video
  • 1869 Views
  • 1 replies
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Superuser Contribution can't add personal playlist to artist profile

I'm on premium 3-month trial. I'm in the USA. I use a Samsung Galaxy (Android) with both the Spotify and the Artist apps, and a Windows10 with the desktop app. I have a personal account, where I created a playlist.I want to add this playlist to my ar...

Casual Listener

I'm on premium 3-month trial. I'm in the USA. I use a Samsung Galaxy (Android) with both the Spotify and the Artist apps, and a Windows10 with the desktop app.   I have a personal account, whe...

lhbet1stj-_x

Casual Listener

1997 Views

2 replies

0 likes

  • 1997 Views
  • 2 replies
  • 0 likes