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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114616 Views

26 replies

4 likes

  • 114616 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230362 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230362 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589502 Views

79 replies

3 likes

  • 589502 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484490 Views

580 replies

42 likes

Account
Free
  • 484490 Views
  • 580 replies
  • 42 likes

This beta version is absolutely terrible

It hangs up while playing the current podcast but let me go back and start a new one without replacing the pictures on the first one it is playing when it says it is paused and paused when it says it is playing and I pause the old one showing and it ...

Music Fan

It hangs up while playing the current podcast but let me go back and start a new one without replacing the pictures on the first one it is playing when it says it is paused and paused when it says it...

janetbeautiful

Music Fan

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not register as running on my android and causes some odd interactions (detailed).

PlanPremiumCountryUSA DeviceGalaxy S20 Ultra (T-Mobile)Operating SystemAndroid 10Spotify Version (Most recent)8.5.75.766 My Question or IssueFrequently, my Spotify app will not show as if it is running on my phone, even though it is. I will hear musi...

Casual Listener

Plan Premium Country USA   Device Galaxy S20 Ultra (T-Mobile) Operating System Android 10 Spotify Version (Most recent) 8.5.75.766   My Question or Issue Frequently, my Spotify...

T3vin0t3r095

Casual Listener

1228 Views

2 replies

1 likes

Android
bug
  • 1228 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution status bar inside app doesnt change song info

PlanPremiumCountryRussiaDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueI don't know why it happens but sometimes status bar inside the app just froze and even though music keep playing in status bar displays one song and the same tim...

Visitor

Plan Premium Country Russia Device Huawei P20 Pro Operating System Android   My Question or Issue I don't know why it happens but sometimes status bar inside the app just froze and eve...

Alex

Spotify Legend

973 Views

1 replies

0 likes

  • 973 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant load after import

PlanPremiumCountryUkraineDeviceasus zenfone 6Operating SystemAndroid My Question or IssueAdter importing 2500 tracks its not loading in app. From web all is ok

Visitor

Plan Premium Country Ukraine Device asus zenfone 6 Operating System Android    My Question or Issue Adter importing 2500 tracks its not loading in app. From web all is ok

Alex

Spotify Legend

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Suffle.

PlanFreeCountryUSDeviceLG V30+Operating SystemAndroid My Question or IssueHi. Some playlist created by spotify cannot be shuffled. And not all the songs show in my mobile compare to when I'm in desktop. There's only an option to play songs individual...

Casual Listener

Plan Free Country US Device LG V30+ Operating System Android   My Question or Issue Hi. Some playlist created by spotify cannot be shuffled.  And not all the songs show in my mob...

Jeremy

Spotify Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't login on my phone, getting message 'You're offline' while not

hey, I'm trying to login on my huawei p20-lite phone to free spotify through the app. it just won't let me. when i try to log in i get the error message that 'I'm offline. try to connect to the internet' something amongst these lines. I'm online, so ...

Visitor

hey, I'm trying to login on my huawei p20-lite phone to free spotify through the app. it just won't let me. when i try to log in i get the error message that 'I'm offline. try to connect to the inter...

Ver

Spotify Legend

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Xiaomi] Spotify crash with Wi-Fi network

Yesterday my Spotify will crash every time when I use Wi-Fi network, but when I use Data network the app run very well.I try to fix it with everything possible solution (Reinstall, delete cache, manufactured my phone), but it still crash again. PlanF...

Visitor

Yesterday my Spotify will crash every time when I use Wi-Fi network, but when I use Data network the app run very well. I try to fix it with everything possible solution (Reinstall, delete cache, ma...

Alex

Spotify Legend

1087 Views

1 replies

1 likes

  • 1087 Views
  • 1 replies
  • 1 likes

Superuser Contribution Like icon miss

PlanPremiumCountryRussia Device(Samsung A50)Operating System(Android 9) Hello everyone, my issue is I have missing the like icon and now I see on the like icons place - another icon. Why and how I can get back my like icon to like faster?

Newbie

Plan Premium Country Russia   Device (Samsung A50) Operating System (Android 9)   Hello everyone, my issue is I have missing the like icon and now I see on the like icons place - ...

Jeremy

Spotify Legend

1165 Views

1 replies

0 likes

  • 1165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops responding to airpods pro

PlanPremiumCountryUSADeviceGoogle Pixel 4Operating SystemAndroid1 1 (with latest updates) My Question or IssueI recently bought a set of Airpods Pros and have had a lot of trouble using them with spotify. If I press play on the airpods, the music wil...

Visitor

Plan Premium Country USA Device Google Pixel 4 Operating System Android1 1 (with latest updates)   My Question or Issue I recently bought a set of Airpods Pros and have had a lot of tr...

Alex

Spotify Legend

1947 Views

1 replies

0 likes

Airpods Pro
bluetooth
remote
  • 1947 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android) App Freezing to show what song is playing

PlanFamily PremiumCountryUKDeviceOppo Find X2 ProOperating SystemAndroid 10 Color OS 7.1 My Question or IssueWhen using the app and the connection in the sonos app the song that is showing as playing does not match the actual song. I can control the ...

Casual Listener

Plan Family Premium Country UK Device Oppo Find X2 Pro Operating System Android 10 Color OS 7.1   My Question or Issue When using the app and the connection in the sonos app the song t...

Alex

Spotify Legend

1086 Views

4 replies

2 likes

  • 1086 Views
  • 4 replies
  • 2 likes

Daily drive Playlist not shuffling anymore

Premium, Android 10 on Honor 10. Dear team, It's not possible for me to play the Playlist Daily drive in a random order anymore. This has been going on for several months now but it doesn't change.It does not matter if I want to shuffle the whole Pla...

Casual Listener

Premium, Android 10 on Honor 10.   Dear team,  It's not possible for me to play the Playlist Daily drive in a random order anymore. This has been going on for several months now but it d...

622 Views

0 replies

0 likes

  • 622 Views
  • 0 replies
  • 0 likes

Superuser Contribution Car view doesn't start automatically

PlanPremium Country Lithuania DeviceBMW Android multimedia Operating SystemAndroid 9 My Question or IssueHello, I'm not connecting spotify via bluetooth I installed it to BMW android multimedia and design was changed to not comfortable (song and butt...

Casual Listener

Plan Premium   Country  Lithuania   Device BMW Android multimedia   Operating System Android 9   My Question or Issue Hello, I'm not connecting spotify via bluet...

Remmie63

Regular

6678 Views

10 replies

0 likes

  • 6678 Views
  • 10 replies
  • 0 likes

Superuser Contribution Pixel 3a XL - Problems since Android 11 update

PlanPremiumCountryMéxixo DevicePixel 3a XLOperating SystemAndroid 11 My Question or IssueI have problems since I updated my Pixel 3a XL to the Android 11 OS. When I am in my car listening to spotify through bluetooth, the streaming gets intermittent....

Visitor

  Plan Premium Country Méxixo   Device Pixel 3a XL Operating System Android 11   My Question or Issue I have problems since I updated my Pixel 3a XL to the Android 11 OS. W...

Mario

Spotify Legend

1240 Views

1 replies

1 likes

android 11
crashes
intermittent streaming
Pixel 3a XL
  • 1240 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify connection error

PlanPremiumCountryColombiaDeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueSpotify isn't showing any info whenever I open an artist in my library neither search, I can look for songs and play them one by one but not allowed to play my l...

Visitor

Plan Premium Country Colombia Device Moto E4 Operating System Android 7.1.1   My Question or Issue Spotify isn't showing any info whenever I open an artist in my library neither search...

Ivan

Spotify Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files doesnt play in Playlist

PlanPremium CountryGermany DeviceSamsung Galaxy S20+ My Question or IssueI can't play some of my local Files in Playlists on my Smartphone. I've added an Album into my Playlist and of course downloaded it so I can listen to it on this device but 2 So...

Newbie

Plan Premium   Country Germany   Device Samsung Galaxy S20+   My Question or Issue I can't play some of my local Files in Playlists on my Smartphone. I've added an Album in...

Alex

Spotify Legend

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music doesnt play

PlanPremiumCountryUSDeviceSamsung galaxy s20 ultraOperating SystemAndroid 11 My Question or IssueWhen I play a song every thing is normal .but when i stop the song and close my tabs and start the app again , the song doesnt play untill i hit the next...

Visitor

  Plan Premium Country US Device Samsung galaxy s20 ultra Operating System Android 11   My Question or Issue When I play a song every thing is normal .but when  i stop the s...

Elena

Moderator

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't visit Artists or Albums. App is worthless right now.

App Version8.5.78.909PlanPremiumCountryU.S.A.DeviceLG G8X ThinQOperating SystemAndroid 10 My Question or IssueEvery time I click an Artist or Album from the main page."Sorry, something went wrong. That didn't work. Please have another go." If I searc...

Casual Listener

App Version 8.5.78.909 Plan Premium Country U.S.A. Device LG G8X ThinQ Operating System Android 10   My Question or Issue Every time I click an Artist or Album from the main page. "...

Jeremy

Spotify Legend

848 Views

2 replies

1 likes

Android 10
Crash
Crash Android
try again
Useless
  • 848 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Features on the top are constantly changing

Premium AndroidMy question or problem: Top features on the home page are constantly changing; I get used to one, then it changes and the other comes. The feature showing the lists was very good, but it's gone, I want it to come back Screenshot_202010...

Visitor

Premium  Android My question or problem:  Top features on the home page are constantly changing; I get used to one, then it changes and the other comes. The feature showing the lists was ...

Elena

Moderator

708 Views

1 replies

0 likes

Feature
Feature that spotify removed
  • 708 Views
  • 1 replies
  • 0 likes

Superuser Contribution Note 10 plus starts playing music at random when not in use on bluetooth device

PlanPremiumCountryUSADeviceNOTE 10 PlusOperating SystemDroid(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use a bluetooth daily sync to 2 cell phones. When I hang up on a call over 5 min. on my iphone . My droid will start spotify whe...

Visitor

Plan Premium Country USA Device NOTE 10 Plus Operating System Droid (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I use a bluetooth daily sync to 2 cell phones. ...

Elena

Moderator

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Superuser Contribution Possible bug on making collaborative playlists public??

PlanPremiumCountryUKOperating SystemAndroid 9 I know it's probably not a massive app breaking bug, but my android app lets me set any collabortive playlist to public while still remaining collabortive. the option isn't 'greyed out' like it is on desk...

Visitor

Plan Premium Country UK Operating System Android 9     I know it's probably not a massive app breaking bug, but my android app lets me set any collabortive playlist to public while ...

Elena

Moderator

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes