Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27778 Views
  • 59 replies
  • 23 likes
  • 27778 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870385 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870385 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24742 Views
  • 3 replies
  • 0 likes
  • 24742 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where is my play queue?

PlanPremiumCountryUSADeviceLG G6Operating SystemAndroid My Question or IssueThe play queue is inaccessible. I've got plenty in there, but I can't find or edit it. The queue button in the lower right corner doesn't work. It worked yesterday. I don't h...

  • Visitor
  • Plan Premium Country USA Device LG G6 Operating System Android   My Question or Issue The play queue is inaccessible. I've got plenty in there, but I can't find or edit it. The queue b...
  • Ivan
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clicking Song Changes Playback Settings

PlanPremiumCountryUSDeviceSamsung Galaxy S10EOperating SystemAndroid 10 Whenever I click a song in a playlist, it turns off repeat and shuffle. It should not affect those settings.

  • Regular
  • Plan Premium Country US Device Samsung Galaxy S10E Operating System Android 10   Whenever I click a song in a playlist, it turns off repeat and shuffle. It should not affect those setti...
  • Ivan
  • Spotify Legend
  • 574 Views
  • 1 replies
  • 0 likes
  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't load the covers correctly

PlanPremium/FamilyCountryPeru DeviceSamsung Galaxy S6Operating SystemAndroid Mi pregunta o problemaDesde que contraté el servicio premium que me permite descargar las canciones a mi teléfono,he presentado un problema que hace que sea demasiado incómo...

  • Visitor
  • Plan Premium/Family Country Peru  Device Samsung Galaxy S6 Operating System Android    Mi pregunta o problema Desde que contraté el servicio premium que me permite descargar ...
  • Ivan
  • Spotify Legend
  • 742 Views
  • 1 replies
  • 0 likes
  • Andorid
    Cover Art
  • 742 Views
  • 1 replies
  • 0 likes

[Connect] Marantz receiver disappeared from a list of devices

My Marantz SR5010 AV Receiver suddenly disappeared from my list of devices from both my PC and my Android phone and it's been gone for several days. The issue is not in the receiver, because Apple Airplay works via my wife's iPhone. This is the 2nd t...

  • Newbie
  • My Marantz SR5010 AV Receiver suddenly disappeared from my list of devices from both my PC and my Android phone and it's been gone for several days.   The issue is not in the receiver, because...
  • Basalt
  • Casual Listener
  • 2258 Views
  • 3 replies
  • 0 likes
  • 2258 Views
  • 3 replies
  • 0 likes

Superuser Contribution Al compartir música, no funciona el enlace

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSoptify free, España, Android, comparto música por apps y los enlaces no se oyen. Por qué? Gr...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Soptify...
  • Mario
  • Spotify Legend
  • 1986 Views
  • 3 replies
  • 0 likes
  • 1986 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music stream stops with some songs

PlanPremiumCountrySpainDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or IssueI play the Daily mix 1 list and some of the songs are not played. They start playing but never pass second 0 staying on play mode. As a result, the music s...

  • Visitor
  •   Plan Premium Country Spain Device Samsung Galaxy 9+ Operating System Android Oreo   My Question or Issue I play the Daily mix 1 list and some of the songs are not played. ...
  • Ivan
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming to Chromcast - shuts down with no reason

Hello,I recently upgraded my Spotify to premium as I purchased new Chromcast 3 and use it with an amplifier and good l stereo speakers. Unfortunately, when listening after few minutes Spotify stops playing and stops streaming to Chromecast. It's very...

  • Visitor
  • Hello, I recently upgraded my Spotify to premium as I purchased new Chromcast 3 and use it with an amplifier and good l stereo speakers. Unfortunately, when listening after few minutes Spotify stops...
  • Ivan
  • Spotify Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist

Bonjour, je voudrais supprimé tous mes titres likés. Comment faire?France

  • Casual Listener
  • Bonjour, je voudrais supprimé tous mes titres likés. Comment faire? France
  • Ivan
  • Spotify Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Internet connection not available

Plan- PremiumCountry- IndiaDevice- Oneplus 7TOperating System- Android 10 Spotify says my internet connection is not available. While rest all apps are working absolutely fine. I tried switching to my WiFi as well as different hotspots and my mobile ...

  • Visitor
  •   Plan- Premium Country- India Device- Oneplus 7T Operating System- Android 10   Spotify says my internet connection is not available. While rest all apps are working absolutely fine....
  • Ivan
  • Spotify Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle keep picking same songs everytime

PlanPremium CountryAustraliaDevice(, Samsung Note 10 Operating System( Android 10 My Question or IssueKeeping listen same songs every time ... It probably pick same 200 songs and that it ... Out of 2000 songs of my library ... Is there a fix for this...

  • Casual Listener
  •   Plan Premium   Country Australia Device (, Samsung Note 10  Operating System ( Android 10   My Question or Issue Keeping listen same songs every time ... It probably...
  • Ivan
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Spotify Drop outs Streaming via Wireless speakers, Android and Windows 10

PlanPremiumCountryUKDeviceAndroid Phone and WIndows 10 LaptopOperating SystemAndroid 10 Kirin Processor 8.0 GB RAM 160GB storageWindows 10 1909 16GB RAM, SSD disk My Question or Issue:Streaming Spotify, Wired and Wireless, from either the Android Pho...

  • Casual Listener
  • Plan Premium Country UK Device Android Phone and WIndows 10 Laptop Operating System Android 10  Kirin Processor 8.0 GB RAM 160GB storage Windows 10 1909 16GB RAM, SSD disk   My Qu...
  • Shydally_Spot
  • Casual Listener
  • 668 Views
  • 1 replies
  • 0 likes
  • Drop Outs
    freezes
    pause
  • 668 Views
  • 1 replies
  • 0 likes

It doesn't plays songs and doesn't downloads them too. Just a few and very randomly.

PlanPremiumCountry DeviceSamsung J7 NeoOperating SystemAndroid My Question or IssueA few days ago, i tried to download a song but it didn't work. I leave it in the Like songs playlist where it should download sooner or later. Today i saw that i wasn'...

  • Visitor
  • Plan Premium Country   Device Samsung J7 Neo Operating System Android   My Question or Issue A few days ago, i tried to download a song but it didn't work. I leave it in the Like ...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Spotify won't stop adding songs to my playlist; they're all terrible

PlanFreeMy Question or IssueMy playlist contains 16 songs. Weak, i know, but that's not the issue. The problem is that Spotify keeps adding songs to it and they don't show up in the "We Added:" section anymore, music just begins to play instead of th...

  • Visitor
  • Plan Free My Question or Issue My playlist contains 16 songs. Weak, i know, but that's not the issue. The problem is that Spotify keeps adding songs to it and they don't show up in the "We Added:"...
  • 402 Views
  • 0 replies
  • 0 likes
  • 402 Views
  • 0 replies
  • 0 likes

Waiting to download issue-Moto G7

PlanFree/PremiumCountryEcuadorDeviceMoto G7Operating SystemAndroid 9 My Question or IssueI have succesfully created a playlist on my Aspire V15 laptop downloaded from local files. There is a green arrow that says it's downloaded. My phone is on the s...

  • Casual Listener
  • Plan Free/Premium Country Ecuador Device Moto G7 Operating System Android 9   My Question or Issue I have succesfully created a playlist on my Aspire V15 laptop downloaded from local f...
  • DannyD121
  • Casual Listener
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

spotify is currently set to off line

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuespotify is currently set to off line ??? cant seem to get back on line

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue spotify...
  • Nico
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Adding shared songs to queue

PlanPremiumCountryPoland Operating SystemAndroid 9 My Question or IssueHi! Is there any way to add the song that someone shared with you through for example Messenger to queue, or only show it in search results other than searching it by title manual...

  • Visitor
  • Plan Premium Country Poland   Operating System Android 9   My Question or Issue Hi! Is there any way to add the song that someone shared with you through for example Messenger to q...
  • 310 Views
  • 0 replies
  • 0 likes
  • 310 Views
  • 0 replies
  • 0 likes

App keeps switching memory devices to my phone Samsung A5

PlanPremiumCountry Canada Device Samsung A5 Operating SystemAndroid My Question or IssueI have followed all the steps from previous posts. cleared cache.. mounted memory card.. formatted and started all over.. nothing seems to stop it. you really nee...

  • Regular
  • Plan Premium Country Canada   Device  Samsung A5   Operating System Android   My Question or Issue I have followed all the steps from previous posts. cleared cache.....
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Reseting of play List

PlanFreeCountryIndiaDeviceOne plus 6Operating SystemAndroid Pie IssueHi Good DayWhen selecting a playlist I can see that the playlist has a pause button (The green text view that says pause/play at the start of the playlist). On playing a random song...

  • Visitor
  •   Plan Free Country India Device One plus 6 Operating System Android Pie    Issue Hi Good Day When selecting a playlist I can see that the playlist has a pause button (The ...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Playback stops exactly after 10 mins (meditation track) of a downloaded song

PlanPremiumCountryUSADeviceSamsung Galaxy S10eOperating System Android Oreo My Question or IssueI have some downloaded longer tracks that I'm trying to listen to on airplane mode. Every time playback stops after 10 mins. I make sure I have the app on...

  • Visitor
  •   Plan Premium Country USA Device Samsung Galaxy S10e Operating System  Android Oreo   My Question or Issue I have some downloaded longer tracks that I'm trying to list...
  • 198 Views
  • 0 replies
  • 1 likes
  • 198 Views
  • 0 replies
  • 1 likes

Pausing randomly on Android

I am from Australia running Android 10.0 on a Samsung Galaxy S9+. The music randomly stops - with the phone locked or unlocked - but the symbol doesn't change from a pause to a play sign. I tap the "pause" symbol and the music will begin playing agai...

  • Newbie
  • I am from Australia running Android 10.0 on a Samsung Galaxy S9+. The music randomly stops - with the phone locked or unlocked - but the symbol doesn't change from a pause to a play sign. I tap the "...
  • NikkiMac
  • Visitor
  • 383 Views
  • 1 replies
  • 1 likes
  • 383 Views
  • 1 replies
  • 1 likes