Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387846 Views

545 replies

34 likes

Account
Free
  • 387846 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

Superuser Contribution sleep playlist

PlanPremiumCountryAustralia DeviceSamsung Galaxy s20+Operating System My Question or IssueThe last few nights spotify has started on its own after I've gone to bed and its playing a sleep playlist... how do i stop it from doing this?

Newbie

Plan Premium Country Australia  Device Samsung Galaxy s20+ Operating System     My Question or Issue The last few nights spotify has started on its own after I've gone to bed...

Elena

Moderator

1854 Views

1 replies

0 likes

  • 1854 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist covers are not cropped in Android Auto

Plan: FamFree/Premium: PremiumCountry: USA Device: Android Auto - 2019 Subaru Ascent & Pixel 4Operating System: Latest Android OS My Question or Issue:I have taken the time to add cover art for all my playlists, and it's looking pretty sweet on the p...

Regular

  Plan: Fam Free/Premium: Premium Country: USA   Device: Android Auto - 2019 Subaru Ascent & Pixel 4 Operating System: Latest Android OS   My Question or Issue: I hav...

Elena

Moderator

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working on cellular data

PlanPremiumCountryQatarDeviceOne plus 8 proOperating System My Question or Issue. My Spotify doesn't work on cellular data, and I am unable to change my apn as that makes my cellular data not work. My APN needs to be on data to work. Any other method...

Visitor

Plan Premium Country Qatar Device One plus 8 pro Operating System   My Question or Issue. My Spotify doesn't work on cellular data, and I am unable to change my apn as that makes my...

Elena

Moderator

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist profile photo is shifted to the left.

The artist's profile photo is shifted to the left. Reinstalling the app and clearing the cache didn't help. This is the case with all artists. Please 梁  PremiumDevice(Mi A3)Operating System(Android 10)

Newbie

The artist's profile photo is shifted to the left. Reinstalling the app and clearing the cache didn't help. This is the case with all artists. Please 🥺     Premium Device (Mi A3) Ope...

Elena

Moderator

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Android mobile not connecting to iphone

I am on premium plan, using Spotify on my android device (Sony Xperia Z2) and iphone 8. Everything was working fine and I could control every device from the other smoothly. Then suddenly the android device cannot connect to the iphone over 4g. It ev...

Visitor

I am on premium plan, using Spotify on my android device (Sony Xperia Z2) and iphone 8. Everything was working fine and I could control every device from the other smoothly. Then suddenly the android...

Elena

Moderator

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can’t play similar songs

PlanPremiumCountryUSDeviceRedmi Note 9SOperating SystemMIUI 11 (Android) My Question or IssueCan’t play similar songs when the selected song end.

Regular

Plan Premium Country US Device Redmi Note 9S Operating System MIUI 11 (Android)   My Question or Issue Can’t play similar songs when the selected song end.

Elena

Moderator

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads playing

PlanPremiumCountryAustriaDeviceHuawei P40 ProOperating SystemAndroid My Question or Issue Hi guys. So, I have a Premium subscription to the Spotify service and just today I found that the Podcast called "creeps mcpasta creepypasta radio" has Ads play...

Visitor

Plan Premium Country Austria Device Huawei P40 Pro Operating System Android   My Question or Issue   Hi guys.    So, I have a Premium subscription to the Spotify serv...

Elena

Moderator

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing static only when headphones AREN'T connected

PlanFreeCountryUnited States of AmericaDeviceLG AristoOperating SystemAndroid My Question or IssueThe issue is only on Spotify, every other app's audio works perfectly. I already tried uninstalling the app and reinstalling as well as restarting my ph...

Visitor

Plan Free Country United States of America Device LG Aristo Operating System Android   My Question or Issue The issue is only on Spotify, every other app's audio works perfectly. I alr...

Elena

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution [ Note 9 ] The list of who listen a song don't load

PlanFamily Premium CountryRomania DeviceSamsung Note 9 Operating SystemAndroid 10 My Question or IssueAt family mix when i want to see who had listen a song, the list dont load. All I got is what can be seen in screenshot.

Visitor

Plan Family Premium   Country Romania    Device Samsung Note 9   Operating System Android 10   My Question or Issue At family mix when i want to see who had list...

Katerina

Spotify Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug Report] Sound Level Decreasing

PlanPremiumCountryUSDeviceLG Stylo 4Operating SystemAndroid 9 (pie) About two weeks ago I noticed that when listening to a podcast the volume would be very low. I keep it all the way up when listening in the car, so that was odd. At first I thought i...

Casual Listener

Plan Premium Country US Device LG Stylo 4 Operating System Android 9 (pie)   About two weeks ago I noticed that when listening to a podcast the volume would be very low.  I keep...

Elena

Moderator

480 Views

1 replies

0 likes

Android 9-Pie
LG Stylo 4
  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song-Radio Bug: Repeat- and Shuffle-Button doesn't work. Also no option to Download whole list.

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueHello Spotify-Community,I would like to report a bug in Song-Radio (I don't know under which listed category, I can do that):It started when I heard a Song in...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android   My Question or Issue Hello Spotify-Community, I would like to report a bug in Song-Radio (I don't know...

Elena

Moderator

850 Views

1 replies

0 likes

Bugs issues
suggestions
  • 850 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't follow anymore / followings stuck at 1168

PlanPremiumCountryGermanyDeviceHuawei P30Operating SystemAndroid 10 My Question or IssueHello,I can't follow artists anymore...When I click follow it says I'm "following now".After close / open Spotify again, I'm not following the exact same artist a...

Regular

Plan Premium Country Germany Device Huawei P30 Operating System Android 10     My Question or Issue Hello, I can't follow artists anymore... When I click follow it says I'm "fo...

Elena

Moderator

1240 Views

10 replies

0 likes

  • 1240 Views
  • 10 replies
  • 0 likes

Superuser Contribution Every other song doesn't have sound

None In my playlist every other song doesn't have sound it shows its playing seek bar counting like it should but no soundPlanFree/PremiumCountryUnited StatesDevice My Question or Issue

Newbie

None In my playlist every other song doesn't have sound it shows its playing seek bar counting like it should but no sound Plan Free/Premium Country United States Device     My Ques...

Elena

Moderator

385 Views

1 replies

1 likes

  • 385 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcasts glitching.. Unable to listen

Plan Premium Country USA DeviceLG Stylo 4 Operating SystemAndroid 8.1.0 My Question or IssueMusic plays fine but I am unable to play any podcasts without them glitching out. I have restarted my phone and reinstalled the app but it didn't help.

Casual Listener

Plan Premium   Country USA   Device LG Stylo 4   Operating System Android 8.1.0   My Question or Issue Music plays fine but I am unable to play any podcasts withou...

Elena

Moderator

1498 Views

10 replies

1 likes

  • 1498 Views
  • 10 replies
  • 1 likes

Superuser Contribution music plays loudly after bluetooth disconnects from car

Plan: PremumFree/PremiumCountry:USA Device: Samsung Galaxy S10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have seen other posts about this dating back at le...

Visitor

Plan: Premum Free/Premium Country:USA   Device: Samsung Galaxy S10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: Android (iOS 10, Android Oreo, Windows ...

Elena

Moderator

964 Views

1 replies

0 likes

  • 964 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics arent showing in any songs even though my region supports them

PlanPremiumCountryParaguayDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueThe lyrics aren't showing for any song that I search for.Recently I found out that lyrics were added to Spotify as a new feature last month in my region. ...

Visitor

Plan Premium Country Paraguay Device Samsung Galaxy S8+ Operating System Android 9   My Question or Issue The lyrics aren't showing for any song that I search for. Recently I found ou...

Alex

Spotify Legend

1149 Views

2 replies

1 likes

Android
lyrics
  • 1149 Views
  • 2 replies
  • 1 likes

Superuser Contribution Song currently playing not marked green?

PlanPremiumCountrySwedenDeviceHuawei P30 pro My Question or IssueMost of the time when I'm playing music the currently playing song is marked green in the list. But sometimes it isn't. Is this per design or a bug? I wish it was always marked green.

Regular

Plan Premium Country Sweden Device Huawei P30 pro  My Question or Issue Most of the time when I'm playing music the currently playing song is marked green in the list. But sometimes it is...

magnusthome

Regular

1057 Views

4 replies

0 likes

  • 1057 Views
  • 4 replies
  • 0 likes

Superuser Contribution Shuffel trotz Premium

PlanPremiumCountryGermanyDeviceAdroidOperating SystemAndroid oreo My Question or IssueSeit dem Update shuffelt spotify ausschließlich! Sowohl in playlists als auch in Alben. Der shuffel-modus wird mir nicht angezeigt, kann also nicht über das icon de...

Visitor

Plan Premium Country Germany Device Adroid Operating System Android oreo   My Question or Issue Seit dem Update shuffelt spotify ausschließlich! Sowohl in playlists als auch in Alben. ...

Elena

Moderator

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] settings different for same Spotify version.

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Atoto android headunit A6 standardOperating System(iOS 10, Android Oreo, Windows 10,etc.)Android 6My Question or IssueThe settings are different on my android phone from th...

Visitor

Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)   Atoto android headunit A6 standard Operating System (iOS 10, Android Oreo, Windows 10,etc.) An...

Mario

Spotify Legend

850 Views

1 replies

0 likes

Android 6.0
Android Headunit
Carview
  • 850 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify has buzzing noise on speaker on LG Android

I have an LG Stylo 3, specifically a model LGL84VL, with operating system Android 7.0. I have spotify premium.Recently, as of this week, my spotify has a buzzing sound every other song played that can be best described as the buzzing that happens whe...

Newbie

I have an LG Stylo 3, specifically a model LGL84VL, with operating system Android 7.0. I have spotify premium. Recently, as of this week, my spotify has a buzzing sound every other song played that ...

Elena

Moderator

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes