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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6890 Views

0 replies

7 likes

  • 6890 Views
  • 0 replies
  • 7 likes

[Android][Your Library] An Idea to fix an issue from 2014-20**

No matter how many phones i buy, apps i uninstall and reinstall, new accounts to be made. The End product is still the same,A slow app that has many many many feeds on being slow. I EVERYTHING downloaded, and it takes roughly 7-10 minues of LOADING o...

Regular

No matter how many phones i buy, apps i uninstall and reinstall, new accounts to be made. The End product is still the same, A slow app that has many many many feeds on being slow.   I EVERYT...

461 Views

0 replies

0 likes

Android
Your Library
  • 461 Views
  • 0 replies
  • 0 likes

Sony Android TV does not show lyrics animore

Plan PremiumCountry DeviceMany, One Sony Android TVOperating SystemAndroid My Question or IssueLyrics had show for months, not anymore

Casual Listener

  Plan Premium Country   Device Many, One Sony Android TV Operating System Android   My Question or Issue Lyrics had show for months, not anymore

697 Views

0 replies

0 likes

Lyrics Sony android tv
  • 697 Views
  • 0 replies
  • 0 likes

Superuser Contribution Some videos have gifs

PlanPremiumCountryTurkeyDeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueI know some songs have a gif that is playing instead of the album cover. Some of my friends have but i dont. I have the latest version.

Visitor

Plan Premium Country Turkey Device Samsung Galaxy s10e Operating System Android   My Question or Issue I know some songs have a gif that is playing instead of the album cover. Some of ...

Mario

Spotify Legend

1870 Views

1 replies

0 likes

Gif video
  • 1870 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't add personal playlist to artist profile

I'm on premium 3-month trial. I'm in the USA. I use a Samsung Galaxy (Android) with both the Spotify and the Artist apps, and a Windows10 with the desktop app. I have a personal account, where I created a playlist.I want to add this playlist to my ar...

Casual Listener

I'm on premium 3-month trial. I'm in the USA. I use a Samsung Galaxy (Android) with both the Spotify and the Artist apps, and a Windows10 with the desktop app.   I have a personal account, whe...

lhbet1stj-_x

Casual Listener

1998 Views

2 replies

0 likes

  • 1998 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs gone missing

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating System Android 9 My Question or IssueOn my phone I recently discovered my Liked song list is empty. Everything was as it should be last week. Now when I view the liked song lost its completely emp...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8 Operating System  Android 9   My Question or Issue On my phone I recently discovered my Liked song list is empty. Everything was...

Dian

Spotify Legend

72289 Views

11 replies

1 likes

Missing liked songs
  • 72289 Views
  • 11 replies
  • 1 likes

Waze (and Android Auto / Maps) connections intermittent

PlanPremiumCountryThailand (also Europe)DeviceAndroid car head unit Generic Operating SystemAndroid 7.1Just purchased an android head unit as I love how spotify and Waze (or Android Auto) integrates using my phone as a GPS.. Android unit appears to w...

Regular

Plan Premium Country Thailand (also Europe) Device Android car head unit Generic  Operating System Android 7.1 Just purchased an android head unit as I love how spotify and Waze (or An...

912 Views

0 replies

0 likes

  • 912 Views
  • 0 replies
  • 0 likes

Repeat Playlist

Plan PremiumCountryUSDeviceSamsung Galaxy 8Operating System My Question or IssueWhen listening to playlist, there is no button to repeat the playlist like there is on desktop

Casual Listener

  Plan  Premium Country US Device Samsung Galaxy 8 Operating System     My Question or Issue When listening to  playlist, there is no button to repeat the playlist...

OviiiOne

Community Legend

1020 Views

3 replies

0 likes

  • 1020 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist Song Suggestions Stuck on One Artist or Unrelated to Playlist

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 10, Samsung One UI 2.0 My Question or IssueI created a playlist of songs and I already knew what most of the songs on it were going to be, but I added some songs through t...

Newbie

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 10, Samsung One UI 2.0   My Question or Issue I created a playlist of songs and I already knew wha...

Elena

Moderator

1324 Views

1 replies

0 likes

Recommended Songs
Suggesting Songs
  • 1324 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Sound in Android TV

PlanPremiumCountry DeviceMi TV Operating SystemAndroid 9 hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playing more and not being able to control properly. uninstall TV Reboot and back on TV s...

Casual Listener

Plan Premium Country   Device Mi TV  Operating System Android 9   hi, my mi tv is connected to an AV receiver via S / PDIF (LWL), since a few days Spotify Sound has been playi...

Elena

Moderator

931 Views

1 replies

0 likes

No Sound on Android TV
  • 931 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify sound has suddenly stopped working on my Android devices.

Recently Spotify has stopped playing sound across multiple of my Android devices. It still works on my IPHONE. I have tried clearing caches, reinstalling the app but without success. This is not specific to one device so I can only think there has be...

Visitor

Recently Spotify has stopped playing sound across multiple of my Android devices. It still works on my IPHONE. I have tried clearing caches, reinstalling the app but without success. This is not spec...

Elena

Moderator

463 Views

1 replies

1 likes

  • 463 Views
  • 1 replies
  • 1 likes

Superuser Contribution Android tv Xiaomi mibox3 nota playing

PlanPremiumCountryChileDeviceXiaomi mibox3Operating SystemAndroid 8.0.0 My Question or IssueSince yesterday it's impossible to play music. Additionally, phone app is playing music in wrong devices

Newbie

Plan Premium Country Chile Device Xiaomi mibox3 Operating System Android  8.0.0   My Question or Issue Since yesterday it's impossible to play music. Additionally, phone app is pl...

Elena

Moderator

671 Views

1 replies

1 likes

Mibox3 playing
  • 671 Views
  • 1 replies
  • 1 likes

Solved!! Fire tv

All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.

Regular

All of a sudden my spotify isnt playing in my fire tv. Sometimes it plays but no music comes out others it doesnt even play. It worked fine yesterday.

Billy-J

Spotify Star

1488 Views

10 replies

1 likes

  • 1488 Views
  • 10 replies
  • 1 likes

Spotify auto-starting when i close a call

Spotify app is close in my phone. I make a call with my bluetooth headphones.When the call ends automatically start spotify and playing music!!I have to stop the music.. and close spotify always.Someone have the same problem and any resolution to sol...

Visitor

Spotify app is close in my phone. I make a call with my bluetooth headphones. When the call ends automatically start spotify and playing music!! I have to stop the music.. and close spotify al...

579 Views

0 replies

0 likes

auto
bluetooth
start
  • 579 Views
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No sound on Nvidia Shield since 1.29.0

Hello,Since the Android TV version Nvidia Shield impossible to play a spotify sound.Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield1.29.01.30.01.31.0Require to remain in version 1.20.0 Premium Device...

Newbie

Hello, Since the Android TV version Nvidia Shield impossible to play a spotify sound. Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield 1.29.0 1.3...

1007 Views

0 replies

0 likes

Android TV
  • 1007 Views
  • 0 replies
  • 0 likes

image on Spotify load slowly

There's a problem in TaiwanWhen loading image from i.scdn.coISP "CHT"Switch to WiFi or 4Galways load slowly

Casual Listener

There's a problem in Taiwan When loading image from i.scdn.co ISP "CHT" Switch to WiFi or 4G always load slowly  

Billy-J

Spotify Star

782 Views

3 replies

0 likes

Images
loading issues
  • 782 Views
  • 3 replies
  • 0 likes

I can't see all of my songs on the "add to playlist" button

PlanPremiumCountryBrasilDeviceSamsung Galaxy J6Operating SystemAndroid 10 My Question or IssueWhen i'm adding songs in a playlist via the "add songs" button I get to my songs, but when I get to the end of the list, the arrow doesn’t appear to continu...

Newbie

Plan Premium Country Brasil Device Samsung Galaxy J6 Operating System Android 10   My Question or Issue When i'm adding songs in a playlist via the "add songs" button I get to my songs...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Unable to listen to music while in call after recent update in May

PlanPremiumCountryUSADeviceS9Operating SystemAndroid My Question or IssueThe recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. The sole reason why I purchased spotify was the ability to listen to music wh...

Casual Listener

Plan Premium Country USA Device S9 Operating System Android   My Question or Issue The recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. T...

Rolando5226

Visitor

1240 Views

3 replies

3 likes

  • 1240 Views
  • 3 replies
  • 3 likes

Superuser Contribution See more button is unresponsive so I cannot see individual songs in an album

Spoiler (Highlight to read) PlanFreeCountryUnited StatesDeviceMotorola G5+Operating SystemAndriod 8.1.0 My Question or IssueI have been trying to contact someone or make a post about a problem for 2 weeks but nobody has helped me. Spotify's poor cust...

Regular

  Plan Free Country United States Device Motorola G5+ Operating System Andriod 8.1.0   My Question or Issue I have been trying to contact someone or make a post about a problem f...

Elena

Moderator

1810 Views

1 replies

3 likes

Samsung
  • 1810 Views
  • 1 replies
  • 3 likes

Spotify music Offline stops after a few minutes on Samsung Galaxy phone

PlanPremium Country DeviceSamsung Galaxy A10Operating SystemAndroid 10 My Question or IssueHi all,My SAMSUNG GALAXY A10 stops playing music on Offline Mode after a fewminutes.Searching through the help forum this issue hasn't really helped- I've been...

Newbie

  Plan Premium   Country   Device Samsung Galaxy A10 Operating System Android 10   My Question or Issue Hi all, My SAMSUNG GALAXY A10 stops playing music on Offline...

javiseh

Newbie

710 Views

1 replies

0 likes

Samsung music stops
  • 710 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starts automatically planning music

PlanPremiumCountryGermanyDeviceHuawai P10 liteOperating SystemAndroid 8.0.0App Version8.5.59.1137 My IssueAs of today, my smartphone has been playing music in Spotify, although I didn't start it consciously. I stopped the Spotify app and after a shor...

Casual Listener

Plan Premium Country Germany Device Huawai P10 lite Operating System Android 8.0.0 App Version 8.5.59.1137   My Issue As of today, my smartphone has been playing music in Spotify, al...

codesport

Casual Listener

590 Views

2 replies

0 likes

Android
  • 590 Views
  • 2 replies
  • 0 likes