Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107505 Views

26 replies

3 likes

  • 107505 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217473 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217473 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571681 Views

79 replies

3 likes

  • 571681 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470903 Views

577 replies

40 likes

Account
Free
  • 470903 Views
  • 577 replies
  • 40 likes

Superuser Contribution Music stops when my back light goes off on my pixel

Essentiat the title. Whenever I put my phone down and the back light goes out the music gets robotic the it usually just stops. Yes I restarted. PlanPremiumCountryUSDevicePixel 3aOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ...

Newbie

Essentiat the title. Whenever I put my phone down and the back light goes out the music gets robotic the it usually just stops. Yes I restarted.    Plan Premium Country US Device Pix...

Mihail

Spotify Legend

900 Views

1 replies

0 likes

  • 900 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't logon to Android client - response is You're Offline

PlanFreeCountryIrelandDeviceWileyfox Swift 2Operating SystemAndroid Oreo My Question or IssueSee Subject.Always get the same message, doesn't matter whether on WiFi (tried several different ISPs) or on 4G.The app is up to date according to google sto...

Casual Listener

Plan Free Country Ireland Device Wileyfox Swift 2 Operating System Android Oreo     My Question or Issue See Subject. Always get the same message, doesn't matter whether on...

Gurra11

Casual Listener

1371 Views

4 replies

0 likes

  • 1371 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify crash issue on Android

PlanPremiumCountryTurkeyDevice(Xiaomi Redmi note 8 pro)Operating System(Android 10.) My Question or IssueWhen playing music background or while screen is locked the music stops unexpectedly and when I look if someone's calling me or something there i...

Casual Listener

  Plan Premium Country Turkey Device (Xiaomi Redmi note 8 pro) Operating System (Android 10.)   My Question or Issue When playing music background or while screen is locked the m...

Ivan

Spotify Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect - volume issues

PlanPremiumCountryCanadaDevice(Samsung s20) I have always had issues with spotifys volume. The issue is how quickly it turns from 0 to full. My mother realized it tonight when she connected and turned it up and it just cracked to full on my home thea...

Newbie

Plan Premium Country Canada Device (Samsung s20)   I have always had issues with spotifys volume. The issue is how quickly it turns from 0 to full. My mother realized it tonight when she ...

Elena

Moderator

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't leave Group Playlist. The most infuriating thing ever.

Yeesh. Thank goodness I have the option of cancelling my free premium subscription in a few days. I just accepted a friend's Group Playlist request, and found it to be the most infuriating music experience I've ever endured on a digital platform. 1. ...

Visitor

Yeesh. Thank goodness I have the option of cancelling my free premium subscription in a few days.   I just accepted a friend's Group Playlist request, and found it to be the most infuriating m...

Alex

Spotify Legend

859 Views

1 replies

0 likes

  • 859 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify finds device and freezes song

PlanPremiumCountryUK DeviceMotorola G8 Powerlite My Question or IssueWhile playing music Spotify will detect an external device, the music will then freeze and when I look at my phone I've got a big box telling me it's found external speakers (which ...

Regular

  Plan Premium Country UK   Device Motorola G8 Powerlite   My Question or Issue While playing music Spotify will detect an external device, the music will then freeze and whe...

Elena

Moderator

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution download of audio books does not end

PlanPremiumCountryGermanyDeviceBQOperating SystemAndroid 7.1.1 My Question or IssueI'm hearing audio books with spotify. The problem occurred even with two different audio books.While hearing, I dicover that spotify is downloading title 207 of 208 (1...

Casual Listener

Plan Premium Country Germany Device BQ Operating System Android 7.1.1   My Question or Issue I'm hearing audio books with spotify. The problem occurred even with two different audio bo...

Alex

Spotify Legend

546 Views

1 replies

1 likes

  • 546 Views
  • 1 replies
  • 1 likes

Version 8.5.80.1037 Problems

Plan -Premium FamilyCountry UKDevice - Samsung A21Operating System - Android 10My Question or Issue - Spotify will not connect to any devices in my home . Chromecasts through the B+O app. The app runs so slow and becomes un-usable not playing songs ,...

Casual Listener

Plan -Premium Family Country UK Device - Samsung A21 Operating System - Android 10 My Question or Issue - Spotify will not connect to any devices in my home . Chromecasts through the B+O app.&n...

Iaink5573

Casual Listener

682 Views

1 replies

1 likes

  • 682 Views
  • 1 replies
  • 1 likes

Re: [Android] Can't access or play podcasts in Your Library

I have the same issue with a new Galaxy S10 Lite and my husband with a Galaxy S10+. We did a clean reinstall of the app several times. Spotify version 8.5.80.1037, Android 10.Also had the issue before with a Galaxy S7. I also cannot access the podcas...

Casual Listener

I have the same issue with a new Galaxy S10 Lite and my husband with a Galaxy S10+. We did a clean reinstall of the app several times. Spotify version 8.5.80.1037, Android 10. Also had the issue bef...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Google Cast Issue - Connect to my Smart TV from my phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10 and VIZIO Smart TVOperating SystemAndroid version 10 My Question or IssueWhen I try to play Spotify from my phone to my smart TV via "google cast" it does not work 100%. It will connect and play one song,...

Visitor

Plan Premium Country USA Device Samsung Galaxy S10 and VIZIO Smart TV Operating System Android version 10   My Question or Issue When I try to play Spotify from my phone to my smart TV...

642 Views

0 replies

1 likes

  • 642 Views
  • 0 replies
  • 1 likes

[Android] Remove Uninteresting Podcasts from Library

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an android phone and previously liked a bunch of podcasts I was interested in listenin...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Jose_M

Spotify Star

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

Solved!! Local files don't play anymore

PlanPremiumCountrySamsung Galaxy s8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy downloaded local files suddenly won't play. They are downloaded to the phone and have the green mark, and as recently as yesterday they ...

Roadie

Plan Premium Country Samsung Galaxy s8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My downloaded local files suddenly won't play. They are downlo...

geirhong

Roadie

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not giving option of streaming to Google home

PlanPremiumCountry DeviceSamsung Galaxy Note 8Operating SystemPie My Question or Issue  When I click on the button that used to allow me to cast to google home it only allows me to start a session with someone else. If I go through the Google home ap...

Newbie

Plan Premium Country   Device Samsung Galaxy Note 8 Operating System Pie   My Question or Issue     When I click on the button that used to allow me to cast to google h...

Alex

Spotify Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to download podcasts - Android

Plan: Premium (Family)Country: USApp Version: 8.5.76.962 (I did a re-install recently)Device: Pixel 3Operating System: Android 11 Hello,Recently, I have been unable to download podcasts through the app. The podcast will attempt to download for a few ...

Casual Listener

Plan: Premium (Family) Country: US App Version: 8.5.76.962 (I did a re-install recently) Device: Pixel 3 Operating System: Android 11   Hello, Recently, I have been unable to download pod...

Alex

Spotify Legend

1681 Views

3 replies

1 likes

  • 1681 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unable to skip back tracks using the earphones controls on Samsung S7 Edge

I've moved from an iPhone to a Samsung S7 edge and when tracks are playing, I can't skip to the previous track by triple clicking on the earphones control button. At first I thought it was the new earphones that come with the phone but even with my i...

Casual Listener

I've moved from an iPhone to a Samsung S7 edge and when tracks are playing, I can't skip to the previous track by triple clicking on the earphones control button. At first I thought it was the new ea...

Ver

Spotify Legend

4082 Views

6 replies

2 likes

  • 4082 Views
  • 6 replies
  • 2 likes

disparition de l'icone paramètres sur mon mi 10 pro tournant sous android - Spotify version 8.5.80.1

PremiumCountryFranceDeviceXiaomi mi 10 proOperating SystemAndroid 10 My Question or IssueBonjour, depuis quelques temps, la roue crantée permettant l'accession aux paramètres a disparu. Spotify fonctionne sans souci, mais je n'ai forcément plus de ré...

Newbie

Premium Country France Device Xiaomi mi 10 pro Operating System Android 10   My Question or Issue Bonjour, depuis quelques temps, la roue crantée permettant l'accession aux paramètres a...

1583 Views

0 replies

0 likes

  • 1583 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sharing My Forever favourite doesn't work

PlanPremiumCountryGermanyDeviceGoogle pixel 2 XLOperating SystemAndroid 10 - Build number: QQ3A.200805.001Spotify App Version:8.5 76.962 My Question or IssueI can create the list of my forever favourite songs without any problems. After taping on the...

Casual Listener

Plan Premium Country Germany Device Google pixel 2 XL Operating System Android 10 - Build number: QQ3A.200805.001 Spotify App Version: 8.5 76.962   My Question or Issue I can cr...

Alex

Spotify Legend

1916 Views

7 replies

0 likes

  • 1916 Views
  • 7 replies
  • 0 likes

Full version of Spotify on Android TV

Has anyone managed to sideload the full Android version of Spotify on an Android TV. I have tried a couple of apks with no luck.Thanks

Newbie

Has anyone managed to sideload the full Android version of Spotify on an Android TV. I have tried a couple of apks with no luck. Thanks    

665 Views

0 replies

0 likes

  • 665 Views
  • 0 replies
  • 0 likes

turn off spotify on samsung s8

how do I tuen off spotify when done using ? There doesnt appear to be any exit or off button

Visitor

how do I tuen off spotify when done using ? There doesnt appear to be any exit or off button

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Superuser Contribution My device isn't compatible with this version of Spotify

PlanPremiumCountryFranceDeviceRedmi Note 8Operating SystemAndroid 9 PKQ1 My Question or IssueSo...today I had an internet connection with my Spotify app. Even though my connection was good, WiFi and mobile data worked perfectly well but my Spotify ap...

Visitor

Plan Premium Country France Device Redmi Note 8 Operating System Android 9 PKQ1   My Question or Issue So...today I had an internet connection with my Spotify app. Even though my conne...

Ver

Spotify Legend

723 Views

1 replies

1 likes

  • 723 Views
  • 1 replies
  • 1 likes