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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375431 Views

541 replies

34 likes

Account
Free
  • 375431 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
  • 0 replies
  • 7 likes

Superuser Contribution Shuffel trotz Premium

PlanPremiumCountryGermanyDeviceAdroidOperating SystemAndroid oreo My Question or IssueSeit dem Update shuffelt spotify ausschließlich! Sowohl in playlists als auch in Alben. Der shuffel-modus wird mir nicht angezeigt, kann also nicht über das icon de...

Visitor

Plan Premium Country Germany Device Adroid Operating System Android oreo   My Question or Issue Seit dem Update shuffelt spotify ausschließlich! Sowohl in playlists als auch in Alben. ...

Elena

Moderator

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] settings different for same Spotify version.

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Atoto android headunit A6 standardOperating System(iOS 10, Android Oreo, Windows 10,etc.)Android 6My Question or IssueThe settings are different on my android phone from th...

Visitor

Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)   Atoto android headunit A6 standard Operating System (iOS 10, Android Oreo, Windows 10,etc.) An...

Mario

Spotify Legend

837 Views

1 replies

0 likes

Android 6.0
Android Headunit
Carview
  • 837 Views
  • 1 replies
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Superuser Contribution Spotify has buzzing noise on speaker on LG Android

I have an LG Stylo 3, specifically a model LGL84VL, with operating system Android 7.0. I have spotify premium.Recently, as of this week, my spotify has a buzzing sound every other song played that can be best described as the buzzing that happens whe...

Newbie

I have an LG Stylo 3, specifically a model LGL84VL, with operating system Android 7.0. I have spotify premium. Recently, as of this week, my spotify has a buzzing sound every other song played that ...

Elena

Moderator

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify downloading songs stop current stream from playing

PlanPremiumCountryFranceDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or IssueWhen I launch the app while connected on WiFi (or connect to WiFi while using the app) streaming of the current played song often stop and/or trying to na...

Casual Listener

Plan Premium Country France Device Samsung Galaxy 9+ Operating System Android Oreo   My Question or Issue When I launch the app while connected on WiFi (or connect to WiFi while u...

Mario

Spotify Legend

813 Views

1 replies

0 likes

connection
  • 813 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs gone once again

I've had problems with spotify liked/saved songs for a month. I've clean reinstalled the app multiple times, and each time when the update was available. Still, it's not working as it should. Before update it crashed when I opened 'liked', now it loa...

Regular

I've had problems with spotify liked/saved songs for a month. I've clean reinstalled the app multiple times, and each time when the update was available. Still, it's not working as it should. Before ...

Elena

Moderator

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song quality and volume changes every time I select a track, use manual skip, or the skip button.

So the track volume and quality keeps going back and forth between normal and a lesser, quieter version. It changes each time I interact with a track, but will not fluctuate if I let it autoplay. I've tried turning off/changing normalize, the stream ...

Newbie

So the track volume and quality keeps going back and forth between normal and a lesser, quieter version. It changes each time I interact with a track, but will not fluctuate if I let it autoplay. I'v...

Mario

Spotify Legend

728 Views

2 replies

0 likes

  • 728 Views
  • 2 replies
  • 0 likes

Superuser Contribution Daily drive audio book

PlanPremiumCountryGermany DeviceHuawei p20 proOperating SystemAndroid 9 My Question or IssueI searched for a audio book to listen to on a long drive. Since then my daily drive Playlist is messed up. Why is spotify playing one random chapter of differ...

Visitor

Plan Premium Country Germany  Device Huawei p20 pro Operating System Android 9   My Question or Issue I searched for a audio book to listen to on a long drive. Since then my daily...

Elena

Moderator

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Code Camera Icon Not Showing

PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueI just don't have the camera icon at all when I click search, all I have is the mic icon. I have uninstalled and reinstalled, does this feature not exist anymore?

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 7 Operating System Android   My Question or Issue I just don't have the camera icon at all when I click search, all I have is the mic ico...

Elena

Moderator

2419 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Equalizer

PlanPremiumCountryBelarusDeviceXiaomi Redmi 6Operating SystemAndroid 9 My Question or IssueWhen i Open a Spotify app the equaliser is not active and i have to go to the settings, tap on the equaliser to activate it again.

Newbie

Plan Premium Country Belarus Device Xiaomi Redmi 6 Operating System Android 9   My Question or Issue When i Open a Spotify app the equaliser is not active and i have to go to the setti...

Alex

Spotify Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canvas for podcast m

Hi I haven't found which room to put this request in but it would be a good idea if the canvas could be available for podcasts !PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Ore...

Visitor

Hi I haven't found which room to put this request in but it would be a good idea if the canvas could be available for podcasts ! Plan Free/Premium Country France Device (iPhone 8, Samsung Galax...

Alex

Spotify Legend

1118 Views

1 replies

3 likes

  • 1118 Views
  • 1 replies
  • 3 likes

Superuser Contribution Duplicate warning not displayed when adding recommended song

Open a playlist and go to the recommended songs at the bottom. Click on a recommended song and it will start playing. Manually add this song to the playlist. Return to your playlist and click the Quick add button on the same song. The song is added a...

Visitor

Open a playlist and go to the recommended songs at the bottom. Click on a recommended song and it will start playing. Manually add this song to the playlist. Return to your playlist and click the Qui...

Alex

Spotify Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist folders in Android are not fully populated

My Question or IssueMany of my playlists are organized into folders. On the Web Player and Desktop apps (Windows, Linux), the playlist/folder organization appears as I would like it to be. However, some folders in the Android app are not populated wi...

Newbie

My Question or Issue Many of my playlists are organized into folders. On the Web Player and Desktop apps (Windows, Linux), the playlist/folder organization appears as I would like it to be. However,...

Mihail

Spotify Legend

524 Views

1 replies

2 likes

  • 524 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify playback issue with Navigation on Android Auto

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid OS 10 My Question or IssueI'm sure many have faced this issue but I'm not sure it has been fixed.I've tried this on two different phones, and it happens on both of them, so it seems...

Visitor

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android OS 10   My Question or Issue I'm sure many have faced this issue but I'm not sure it has been fixed. I...

Elena

Moderator

1237 Views

1 replies

0 likes

  • 1237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums or artists' profiles will display an "error" message and not open.

None of the below information is required. However, the more you PlanPremiumCountryMexicoDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueI just installed the August 11, 2020 update on my phone, and after that, when I try to open a...

Newbie

None of the below information is required. However, the more you  Plan Premium Country Mexico Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue I just ins...

Ivan

Spotify Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't log in bc it says I'm offline and the usual workaround don't work

PlanFree/PremiumCountrySpain, however I moved from Lithuania exactly 15 days ago (that might be part of the problem)DeviceSamsung J7 2017Operating SystemAndroid My Question or IssueI was listening to my music during the morning at home. I turned spot...

Casual Listener

  Plan Free/Premium Country Spain, however I moved from Lithuania exactly 15 days ago (that might be part of the problem) Device Samsung J7 2017 Operating System Android   My Ques...

Elena

Moderator

508 Views

3 replies

0 likes

  • 508 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music Titles and Artist Names

So i was wondering if there was a way to change song and artist names to the characters i'm familiar with. I listen to a lot of Japanese music, but i cannot read these names, nor type them in when i want to find a song or artist/group. For example, I...

Casual Listener

So i was wondering if there was a way to change song and artist names to the characters i'm familiar with. I listen to a lot of Japanese music, but i cannot read these names, nor type them in when i ...

Ivan

Spotify Legend

1228 Views

1 replies

1 likes

  • 1228 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can play music but podcasts are not playing correctly on my phone. I can play podcasts on desktop

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Elena

Moderator

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs do not sync to phone

PlanPremiumCountryIsraelDeviceWindows PC & 2 android phones Hi,Most of the time when liking and adding songs to playlists on windows app it does not sync it to all my phones, It recognizes that I liked the missing songs but does not appear in the pla...

Newbie

Plan Premium Country Israel Device Windows PC & 2 android phones   Hi, Most of the time when liking and adding songs to playlists on windows app it does not sync it to all my phones,...

Elena

Moderator

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists tab doesn't load local files with no internet connection

PlanPremiumCountryUKDeviceSamsung S6Operating SystemAndroid My Question or IssueIf I have no internet connection and click `Your Library` -> `Artists` it will load for a while then display a button to add new artists (as it hasn't found any). It seem...

Newbie

Plan Premium Country UK Device Samsung S6 Operating System Android    My Question or Issue If I have no internet connection and click `Your Library` -> `Artists` it will load f...

Mihail

Spotify Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes