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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375364 Views

541 replies

34 likes

Account
Free
  • 375364 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7519 Views

0 replies

7 likes

  • 7519 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify crashes when I try to access artist page in any way.

PlanPremiumCountryIndia My Question or IssueSpotify is playing music, but every time I try to access an artist - either by pressing artist name from under song title, from the three dots --> view artist or even just looking them up in the search, the...

Newbie

Plan Premium Country India   My Question or Issue Spotify is playing music, but every time I try to access an artist - either by pressing artist name from under song title, from the three ...

Elena

Moderator

3315 Views

6 replies

0 likes

Crash
  • 3315 Views
  • 6 replies
  • 0 likes

Superuser Contribution Podcast with video not playing in background

Plan PremiumCountry USADevice Samsung S8Operating System Android 9My Question or Issue While attempting to play an episode of the MISFITS podcast ep 101, I stuck my phone in my pocket to let it just play through my headphones and not on screen. Howev...

Visitor

  Plan Premium Country USA Device Samsung S8 Operating System Android 9 My Question or Issue   While attempting to play an episode of the MISFITS podcast ep 101, I stuck my phone...

Elena

Moderator

6412 Views

8 replies

3 likes

Android
background
podcast
video
  • 6412 Views
  • 8 replies
  • 3 likes

All my favorite songs are gone

I've got a glitch . Re-open Spotify and all my "favorite songs" playlist are gone. there were almost 2500 songs! How can I recover them?

Casual Listener

I've got a glitch . Re-open Spotify and all my "favorite songs" playlist are gone. there were almost 2500 songs! How can I recover them?

MarkusV1

Casual Listener

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Lite

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust installed Spotify Lite on the Fire HD 8 and love it over the full app. The only problem ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Just in...

Ivan

Spotify Legend

836 Views

1 replies

0 likes

Android
Spotify Lite
  • 836 Views
  • 1 replies
  • 0 likes

Superuser Contribution All my liked songs are gone

PlanPremiumCountryGermanyOperating SystemAndroidHeyI recently dipped my phone in water (not on purpose and I switched back to my old smartphone. As I opened Spotify I saw that I didn't have any liked songs. On my broken phone I knew I had over 500 on...

Visitor

Plan Premium Country Germany Operating System Android Hey I recently dipped my phone in water (not on purpose and I switched back to my old smartphone. As I opened Spotify I saw that I didn't ...

Ivan

Spotify Legend

601 Views

2 replies

0 likes

Android
music gone
phone
Songs Disappeared
songs gone
Songs missing
  • 601 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify will start playing music on it's own.

PlanPremium CountryUK DeviceSamsung Galxaxy A40 & S9 Operating SystemNot sure, what ever the latest is as at date of post My Question or IssueI am having a recurring issue where Spotify will start playing music by itself. Both me and my partner exper...

Visitor

Plan Premium   Country UK   Device Samsung Galxaxy A40 & S9   Operating System Not sure, what ever the latest is as at date of post   My Question or Issue I am ha...

Ivan

Spotify Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts playing with out open the app and frozen the music

PlanDuoCountryChileDevice Samsung Galaxy S20Operating SystemAndroid 10 My Question or Issuewhen I disconnect the bluetooth of my cell phone it automatically plays without being able to stop it and the correct track cannot be displayed, it freezes cha...

Visitor

  Plan Duo Country Chile Device  Samsung Galaxy S20 Operating System Android 10   My Question or Issue when I disconnect the bluetooth of my cell phone it automatically play...

Ivan

Spotify Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues after installing Spotify for Wear

PlanPremiumCountrySwedenDeviceGalaxy S20+ 5G (SM-G986B/DS) Galaxy Active 2 LTE (SM-R825F) Operating SystemAndroid 10, OneUI 2.1Tiezen 4.0.0.7, OneUI 1.5 My Question or IssueAfter installing the Spotify app for Wear and setting it to remote, the Spoti...

Newbie

Plan Premium Country Sweden Device Galaxy S20+ 5G (SM-G986B/DS)  Galaxy Active 2 LTE (SM-R825F)  Operating System Android 10, OneUI 2.1 Tiezen 4.0.0.7, OneUI 1.5   My Questi...

Ivan

Spotify Legend

549 Views

1 replies

1 likes

Android
Galaxy Wear
  • 549 Views
  • 1 replies
  • 1 likes

Keyboard not available - Android Tv box

For the past week the keyboard on my app is simply not available - worked perfectly before that. I'm using an Android tv box (Xiaomi Mi) with a television screen. I have tried clearing the cache, clearing the data, then uninstalling Spotify, switchin...

Visitor

For the past week the keyboard on my app is simply not available - worked perfectly before that. I'm using an Android tv box (Xiaomi Mi) with a television screen. I have tried clearing the ...

Modsquad1

Visitor

1027 Views

1 replies

3 likes

  • 1027 Views
  • 1 replies
  • 3 likes

Superuser Contribution App Crashes on Android 5.1.1 immediately after start

PlanFreeCountryGermanyDeviceSony Xperia Z1Operating SystemAndroid 5.1.1 My Question or IssueHi, i just have installed Spotify, but it never starts. Immediately after tapping the icon a message pops up: "Leider wurde Spotify beendet." (German for: Unf...

Casual Listener

  Plan Free Country Germany Device Sony Xperia Z1 Operating System Android 5.1.1   My Question or Issue Hi, i just have installed Spotify, but it never starts. Immediately after ...

Elena

Moderator

1179 Views

4 replies

0 likes

  • 1179 Views
  • 4 replies
  • 0 likes

Shuffle disabled automatically for google alarm

PlanPremiumCountryUnited statesDevicePixel 3a, Pixel 1, Samsung note 20Operating SystemAndroid 10 My Question or IssueMy alarm will not shuffle the songs on the playlist. Select the playlist and it plays the first song. I select open app and select s...

Visitor

Plan Premium Country United states Device Pixel 3a, Pixel 1, Samsung note 20 Operating System Android 10   My Question or Issue My alarm will not shuffle the songs on the playlist. Sel...

Senga2212

Casual Listener

1427 Views

2 replies

0 likes

  • 1427 Views
  • 2 replies
  • 0 likes

Superuser Contribution App wont open

PlanPremiumCountryNew ZealandDeviceHuawei nova 3iOperating SystemAndroid My Question or IssueAs soon as I open the app it crashes. I've tried everything and it still won't work..

Casual Listener

  Plan Premium Country New Zealand Device Huawei nova 3i Operating System Android   My Question or Issue As soon as I open the app it crashes. I've tried everything and it still ...

Alex

Spotify Legend

1303 Views

3 replies

0 likes

  • 1303 Views
  • 3 replies
  • 0 likes

Superuser Contribution Poor color contrast

I don't know where spotify takes these colors from, but it's unreadable. It's always these colors. Please allow me to change it or make it something neutral and readable.

Music Fan

I don't know where spotify takes these colors from, but it's unreadable. It's always these colors. Please allow me to change it or make it something neutral and readable.

Ivan

Spotify Legend

976 Views

3 replies

0 likes

  • 976 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't turn off shuffle play

PlanFreeCountryUsaDeviceMoto g7 supraOperating SystemDon't know what you mean by this but cricket/Android My Question or IssueI can't seem to turn off shuffle play there no button for me to press and I have tried reinstalling it and restarting it so ...

Casual Listener

Plan Free Country Usa Device Moto g7 supra Operating System Don't know what you mean by this but cricket/Android   My Question or Issue I can't seem to turn off shuffle play there n...

Elena

Moderator

1330 Views

4 replies

0 likes

  • 1330 Views
  • 4 replies
  • 0 likes

Podcast stops when lose service even when downloaded.

PlanPremiumCountryUSA DeviceLG G8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJoe Rogan is pretty much the only thing I listen to on my weekend commute of 3 hours each way. The old app I used I would simply download his...

Casual Listener

Plan Premium Country USA   Device LG G8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Joe Rogan is pretty much the only thing I listen to o...

mwhelectrical

Visitor

636 Views

2 replies

4 likes

  • 636 Views
  • 2 replies
  • 4 likes

Podcasts not playing

PlanPremiumCountryUnited StatesDeviceLG Stylo 4Operating SystemAndroid version 8.1.0 My Question or IssueWhile on my phone trying to play podcasts it skips so it sounds like an old CD player be jostled, only worse because it's like every other letter...

Visitor

Plan Premium Country United States Device LG Stylo 4 Operating System Android version 8.1.0   My Question or Issue While on my phone trying to play podcasts it skips so it sounds like ...

247 Views

0 replies

1 likes

  • 247 Views
  • 0 replies
  • 1 likes

Spotify reproduce lo que que quiere

Hola, llevo con Spotify una semana mas o menos y hoy he intentado reproducir una canción y directamente me ha reproducido otra, no se que puede ser porque antes habia puesto esa misma canción y todo iba bien, un rato después se puso un simbolo como e...

Visitor

Hola, llevo con Spotify una semana mas o menos y hoy he intentado reproducir una canción y directamente me ha reproducido otra, no se que puede ser porque antes habia puesto esa misma canción y todo ...

jguzman_9523

Music Fan

3632 Views

1 replies

1 likes

  • 3632 Views
  • 1 replies
  • 1 likes

Manage Offline individual songs

PlanPremiumCountryIsraelDevicePixel 3Operating SystemAndroid 11 * there is no connection between yesterdays android 11 install and the issue, the issue it much older than that. I use spotify to find new music - I am downloading automatically 3 "Disco...

Visitor

Plan Premium Country Israel Device Pixel 3 Operating System Android 11   * there is no connection between yesterdays android 11 install and the issue, the issue it much older than that....

306 Views

0 replies

1 likes

  • 306 Views
  • 0 replies
  • 1 likes

How to set filter on playlist to listen only filtered content.

My Question or IssueHelloHow to set filter on my playlist (or on any playlist or on favorite list or on album list) to listen only filtered songs. In exemple:1. on Tom Waits list I have any song checked as favorite and want to play only these songs o...

Visitor

My Question or Issue Hello How to set filter on my playlist (or on any playlist or on favorite list or on album list) to listen only filtered songs. In exemple: 1. on Tom Waits list I have any son...

369 Views

0 replies

1 likes

Filter songs
  • 369 Views
  • 0 replies
  • 1 likes

Carmode, it doesn't work

PlanFree/PremiumCountryNetherlandsDeviceBlackview BV9700 proOperatingAndroidMy Question or IssueMy car mode is set on 'always on top'. But it never does. I always get the standard screen and have to tap the playing music to get the car mode on the sc...

Regular

Plan Free/Premium Country Netherlands Device Blackview BV9700 pro Operating Android My Question or Issue My car mode is set on 'always on top'. But it never does. I always get the standard s...

380 Views

0 replies

1 likes

car mode
  • 380 Views
  • 0 replies
  • 1 likes