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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6899 Views

0 replies

7 likes

  • 6899 Views
  • 0 replies
  • 7 likes

Local Files Won't Play On Android

PlanPremiumCountryUSA DeviceAndroid LG Operating SystemWindows My Question or IssueHi! I've been using Spotify on my phone for years, and I have Premium. Until now, local files that I put on my computer transferred over to my phone just fine after co...

Visitor

Plan Premium Country USA   Device Android LG  Operating System Windows   My Question or Issue Hi! I've been using Spotify on my phone for years, and I have Premium. Until no...

370 Views

0 replies

0 likes

Local files not downloading
Mac
PC
Phone app
  • 370 Views
  • 0 replies
  • 0 likes

Superuser Contribution spotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc

PlanPremiumCountryFrance / Japan DeviceUmidigi A5 Pro Operating SystemAndroid version 9 My Question or Issuespotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc

Visitor

  Plan Premium Country France / Japan   Device Umidigi A5 Pro   Operating System Android version 9   My Question or Issue spotify crashes when you click the 3 dots ...

Ivan

Spotify Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Cannot see or like individual songs in a album.

When I am trying to open an album to like individual songs, the app does not allow me to do so. I try clicking the "see more" button, but I cannot see the individual songs. This has been happening for a week now and nobody has contacted me or helped ...

Regular

When I am trying to open an album to like individual songs, the app does not allow me to do so. I try clicking the "see more" button, but I cannot see the individual songs. This has been happening fo...

faizy1

Newbie

8475 Views

14 replies

0 likes

Android
  • 8475 Views
  • 14 replies
  • 0 likes

Superuser Contribution Song shows wrong time

When listening on my pc, I use my phone to control the music. But when any song starts the player skips forward about 1 minute. The actual song still plays normally but the time on the player is wrong. This only happens when I select my PC on the dev...

Casual Listener

When listening on my pc, I use my phone to control the music. But when any song starts the player skips forward about 1 minute. The actual song still plays normally but the time on the player is wron...

Mihail

Spotify Legend

2526 Views

6 replies

3 likes

  • 2526 Views
  • 6 replies
  • 3 likes

Superuser Contribution Spotify Keeps Showing Forgotten Devices

PlanPremiumCountryUSDeviceAndroid (Google Pixel)Operating SystemAndroid My Question or Issue I have forgotten multiple devices (Alexas) and I have signed out everywhere multiple times on my Spotify account. Every time I want to chose my Alexas to pla...

Visitor

Plan Premium Country US Device Android (Google Pixel) Operating System Android   My Question or Issue   I have forgotten multiple devices (Alexas) and I have signed out everywher...

Elena

Moderator

1779 Views

1 replies

0 likes

  • 1779 Views
  • 1 replies
  • 0 likes

Playback skipping on pixel4

PlanPremium duoCountryCanadaDeviceGoogle pixel 4Operating SystemAndroid 10 My Question or IssueI signed up for premium duo yesterday and sent an invite to my girlfriend. When she is trying to listen to songs, the playback is skipping and pausing and ...

Visitor

Plan Premium duo Country Canada Device Google pixel 4 Operating System Android 10   My Question or Issue I signed up for premium duo yesterday and sent an invite to my girlfriend. When...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Lockscreen album picture

Hi,I would like to disable the album art on the lockscreen.I hate that ! I'm on Android with the option of not showing any notif on the lockscreen but I still have the album picture (I listen music day long I would like to enjoy my own lockscreen wal...

Casual Listener

Hi, I would like to disable the album art on the lockscreen. I hate that ! I'm on Android with the option of not showing any notif on the lockscreen but I still have the album picture (I listen mus...

Omenstoner

Casual Listener

1809 Views

2 replies

1 likes

Android
screen
  • 1809 Views
  • 2 replies
  • 1 likes

How to delete downloaded songs?

I have spotify for android, and recently it came to my attention that someone had hacked into my account (someone kept playing music on a device that was unfamiliar). I managed to fix the issue, logged out of all devices, changed my password and emai...

Visitor

I have spotify for android, and recently it came to my attention that someone had hacked into my account (someone kept playing music on a device that was unfamiliar). I managed to fix the issue, logg...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Keeps Closing

PlanPremiumDeviceSamsung Galaxy Note 9Operating SystemAndroid 10My Question or IssueSince last week spotify keeps closing every time I try to do something with another app. In the past I will play games in apps such as happy color, rummikub, facebook...

Visitor

  Plan Premium Device Samsung Galaxy Note 9 Operating System Android 10 My Question or Issue Since last week spotify keeps closing every time I try to do something with another app. In t...

Mario

Spotify Legend

502 Views

1 replies

0 likes

Android
Mobile
  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suggested songs / repeat button

My playlist keeps playing suggested songs. Yes I have autoplay turned off, yes I have log off and log back in and restarted my device. Another thing is where is the repeat buttonPlanFreeCountryUsaDeviceKyocera duroforceOperating SystemAndroid My Ques...

Visitor

My playlist keeps playing suggested songs. Yes I have autoplay turned off, yes I have log off and log back in and restarted my device.  Another thing is where is the repeat button Plan Free ...

Ivan

Spotify Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Shuffle kann nicht ausgeschaltet werden

PlanFreeCountry: Deutschland DeviceSamsung S10Operating System  Ich kann den Shuffle Modus nicht ausschalten. Jedes Lied , was ich auswähle , wird mir in einer Playlist angezeigt und ich kann es nicht direkt anwählen. Das gleiche bei Hörbüchern, auch...

Visitor

  Plan Free Country: Deutschland    Device Samsung S10 Operating System       Ich kann den Shuffle Modus nicht ausschalten. Jedes Lied , was ich auswähle , wir...

Luan

Spotify Star

7982 Views

1 replies

0 likes

  • 7982 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App Crashes whenever I press the options (3 dots) button on any music.

PlanPremiumCountryBrasilDeviceUmidigi A5 ProOperating SystemAndroid 9My Question or IssueWhenever I press the 3 dots button to share a music for example the app crashes immediately (the menu doesn't even render) it happens on any type of connection, ...

Visitor

Plan Premium Country Brasil Device Umidigi A5 Pro Operating System Android 9 My Question or Issue Whenever I press the 3 dots button to share a music for example the app crashes immediately ...

potis

Casual Listener

2854 Views

6 replies

0 likes

  • 2854 Views
  • 6 replies
  • 0 likes

Play-Bug

I like to hear my music via bluetooth on my mobile speaker. However since a few days whenever I try to play Music on it all i can hear is the first millisecond and then it pauses. It works properly on my Sonos Play1 and my Pc but my Phone I keep havi...

Visitor

I like to hear my music via bluetooth on my mobile speaker. However since a few days whenever I try to play Music on it all i can hear is the first millisecond and then it pauses. It works properly o...

Luan

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Spotify android songs/playlist playback interruptions

PlanPremiumCountryPhilippinesDeviceNokia 7+Operating SystemAndroid 10 latest update My Question or IssueHello. Lately I've been annoyed by spotify having these random stops/playback issues:a. sometimes, after a song or two, or even in the middle of a...

Visitor

Plan Premium Country Philippines Device Nokia 7+ Operating System Android 10 latest update   My Question or Issue Hello. Lately I've been annoyed by spotify having these random stops/p...

Jcrace

Visitor

808 Views

4 replies

1 likes

  • 808 Views
  • 4 replies
  • 1 likes

Songs not playing offline.

PlanPremiumCountryIndiaDeviceSamsung A50Operating SystemAndroid V9My Question or Issue1)If I am offline I am unable to login into the Spotify app. It says you are offline kindly login first. Therefore I cannot open the app without Internet in the fir...

Casual Listener

Plan Premium Country India Device Samsung A50 Operating System Android V9 My Question or Issue 1)If I am offline I am unable to login into the Spotify app. It says you are offline kindly log...

Luan

Spotify Star

939 Views

7 replies

0 likes

  • 939 Views
  • 7 replies
  • 0 likes

Local Files on Android make the app slow down

PlanPremium CountryMéxico DeviceXiaomi Mi Note 10 Operating SystemAndroid 10 My Question or IssueI have 2 local files folders saved on my phone, one of them has 18 tracks and I have no problem whahtsoever, but on the other folder, with 7 tracks, the ...

Visitor

Plan Premium   Country México   Device Xiaomi Mi Note 10   Operating System Android 10   My Question or Issue I have 2 local files folders saved on my phone, one of t...

owkle

Newbie

604 Views

1 replies

1 likes

  • 604 Views
  • 1 replies
  • 1 likes

Last.fm no longer scrobbling?

PlanPremiumCountryUSA DeviceLaptop/Pixel 4Operating SystemAndroid 10/Windows 10 My Question or IssueNoticed after updating yesterday my last.fm account is no longer scrobbling. Losing this feature would devastate me as I have almost 15 years of data....

Newbie

Plan Premium Country USA   Device Laptop/Pixel 4 Operating System Android 10/Windows 10   My Question or Issue Noticed after updating yesterday my last.fm account is no longer sc...

SchwaSchlü

Casual Listener

663 Views

2 replies

3 likes

  • 663 Views
  • 2 replies
  • 3 likes

Queue only in portrait mode now

PlanFreeCountryUSA DeviceNexus 7 2013Operating SystemAndroid Marshmallow My Question or IssueI listen to Spotify almost exclusively on my tablet which sits in a holder on my desk in landscape mode. Up until today, everything worked great. But after t...

Gig Goer

Plan Free Country USA  Device Nexus 7 2013 Operating System Android Marshmallow   My Question or Issue I listen to Spotify almost exclusively on my tablet which sits in a holder o...

678 Views

0 replies

5 likes

  • 678 Views
  • 0 replies
  • 5 likes

Superuser Contribution Order playlists when adding songs

When I want to add a song to a playlist, can I reorder playlists to help find the right one? I know when I go to my library I can choose the order when searching for a playlist, but if I find a song I like and want to add it to a playlist clicking on...

Newbie

When I want to add a song to a playlist, can I reorder playlists to help find the right one? I know when I go to my library I can choose the order when searching for a playlist, but if I find a song ...

Elena

Moderator

432 Views

1 replies

1 likes

Playlists
  • 432 Views
  • 1 replies
  • 1 likes

Spotify app crashes on Mi Box S

Hi, I have Mi Box S with latest software update. I can download app, but it immediately crashes after I try to open it. I tried clearing cache, data, reinstalling the app and even factory reset of Mi Box S itself. None of the solutions worked. Can yo...

Visitor

Hi, I have Mi Box S with latest software update. I can download app, but it immediately crashes after I try to open it. I tried clearing cache, data, reinstalling the app and even factory reset of Mi...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes