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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

0 replies

7 likes

  • 6872 Views
  • 0 replies
  • 7 likes

Spotify app does not start on Pocophone F1

PlanPremium Device(Pocophone F1)Operating System(Android 10. Miui Global 11.0.8) My Question or IssueSpotify app stopped launching on my Pocophone F1. When I click on the shortcut a black screen with Spotify logo appears for a second and a message po...

Visitor

Plan Premium   Device (Pocophone F1) Operating System (Android 10. Miui Global 11.0.8)   My Question or Issue Spotify app stopped launching on my Pocophone F1. When I click on the ...

652 Views

0 replies

0 likes

  • 652 Views
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Superuser Contribution Same song replayed when autoplay is on

PlanPremiumCountryFranceDeviceHonor v10Operating SystemAndroid 9 My Question or IssueWhen a song I searched ends, this song's radio is automatically played.But the first song of this radio is the song I just listened.So each time I play a song I must...

Casual Listener

Plan Premium Country France Device Honor v10 Operating System Android 9   My Question or Issue When a song I searched ends, this song's radio is automatically played. But the first so...

frobbisher

Casual Listener

925 Views

2 replies

0 likes

  • 925 Views
  • 2 replies
  • 0 likes

Android playback doesn't continues to play after call

PlanPremiumCountry DeviceHuawei p30Operating SystemAndroid My Question or IssueDear all,I am listening to spotify all day on my phone, using bluetooth headset.Recently sometimes after I make a call spotify doesn't continue to play, sometimes is conti...

Visitor

Plan Premium Country   Device Huawei p30 Operating System Android   My Question or Issue Dear all, I am listening to spotify all day on my phone, using bluetooth headset. Recent...

manman10

Newbie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see all episodes in Podcast, just 3

PlanPremiumCountryIsraelDeviceSamsung Galaxy 7, DesktopOperating SystemAndroid , Windows 10 My Question or IssueI usually listen to a particular podcast, and in the past week only the last three episodes are listed.The other episodes are available in...

Visitor

Plan Premium Country Israel Device Samsung Galaxy 7, Desktop Operating System Android , Windows 10   My Question or Issue I usually listen to a particular podcast, and in the past week...

jesster31

Visitor

1678 Views

3 replies

0 likes

  • 1678 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Videos, not on Android and not on Desktop

PremiumSwitzerlandHuawei Pro Lite20Android is up-to-date.On my computer I have Windows 10 Home, up to date aswell.So, basically only installed Spotify because Joe Rogan is switching over here.Got myself a premium test-version to check this app out. B...

Casual Listener

Premium Switzerland Huawei Pro Lite20 Android is up-to-date. On my computer I have Windows 10 Home, up to date aswell. So, basically only installed Spotify because Joe Rogan is switching o...

Xenia

Moderator

391 Views

2 replies

0 likes

  • 391 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics are not showing up

PlanPremiumCountryCanadaDeviceHuawei nova 3iOperating SystemEMUI 9.1My Question or IssueHi,A month ago Behind the lyrics was working well but these days nothing appears, I've tried most of the methods that I found on this forum ( clear uninstall , op...

Casual Listener

Plan Premium Country Canada Device Huawei nova 3i Operating System EMUI 9.1 My Question or Issue Hi, A month ago Behind the lyrics was working well but these days nothing appears, I've trie...

erik_46

Newbie

1209 Views

1 replies

5 likes

  • 1209 Views
  • 1 replies
  • 5 likes

Superuser Contribution Mobile import local files (Android)

PlanPremium (Family)CountryGermanyDeviceLg G8s Operating SystemAndroid 9 (pie) My Question or IssueWhy is this option not available for my account?My friend has that option (and if i sign in with his account i got that option too) (See image)--> So i...

Regular

  Plan Premium (Family) Country Germany Device Lg G8s  Operating System Android 9 (pie)   My Question or Issue Why is this option not available for my account? My friend ha...

Dschogo

Regular

518 Views

2 replies

0 likes

Local files for Spotify Mobile
local music
  • 518 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps shutting down at night.

PlanPremiumCountryUKDeviceOnePlus 6TOperating SystemAndroid 10 I use my spotify at night as a sleep aid. I use offline mode and use downloaded playlists. However after different amounts of time (times are very infrequent... 10 mins, 45 mins, 2 hours ...

Visitor

Plan Premium Country UK Device OnePlus 6T Operating System Android 10   I use my spotify at night as a sleep aid. I use offline mode and use downloaded playlists. However after differen...

Elena

Moderator

1354 Views

1 replies

1 likes

Android 10
OnePlus6T
shut down
  • 1354 Views
  • 1 replies
  • 1 likes

Superuser Contribution can't play uploaded songs

PlanPremiumCountryUSADevice( Samsung Galaxy A10, Macbook ProOperating System( Android 9) My Question or IssueI can't play songs uploaded to spotify I could at first play on all devices but now can't play them and/or will not download them. I have tri...

Casual Listener

  Plan Premium Country USA Device ( Samsung Galaxy A10, Macbook Pro Operating System ( Android 9)   My Question or Issue I can't play songs uploaded to spotify I could at first p...

Pyroman1974

Casual Listener

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

Solved!! The Music Stops when listening offline

PlanFamily PremiumCountryTurkeyDeviceSamsung A5 2017Operating SystemAndroid My Question or IssueWhen I listen to songs that I downloaded , the musics stops after a couple of songs. Like in the middle of the song, or end of it. I reinstalled the app, ...

Casual Listener

Plan Family Premium Country Turkey Device Samsung A5 2017 Operating System Android   My Question or Issue When I listen to songs that I downloaded , the musics stops after a couple of ...

chloebrqt

Regular

3091 Views

13 replies

0 likes

  • 3091 Views
  • 13 replies
  • 0 likes

Superuser Contribution Song Title Not Appearing In Local Files

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI have been trying to acquire every recording and every track performed by my favourite artist and some of them are only available on Youtube as they were either never rel...

Visitor

Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue I have been trying to acquire every recording and every track performed by my favourite artist ...

Mario

Spotify Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution 10 mi. off

PlanPremiumCountrySlovakiaDeviceSony Xpeia XZOperating System Android 9 Offline music playback stops after 10 minutes. I deleted the application and the data on the SD card. It worked, but the next day the problem returned.

Casual Listener

  Plan Premium Country Slovakia Device Sony Xpeia XZ Operating System  Android 9   Offline music playback stops after 10 minutes. I deleted the application and the data ...

i1h

Casual Listener

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs cut randomly for a second or two

PlanPremiumCountryCanada My Question or IssueIt started a few days ago I believe but got worse. Every now and then the songs cut for a second or two. Sometimes it is every 3-6 seconds, sometimes it is once a song. It sometimes happen durring a song t...

Casual Listener

Plan Premium Country Canada   My Question or Issue It started a few days ago I believe but got worse. Every now and then the songs cut for a second or two. Sometimes it is every 3-6 second...

DexterLittle91

Casual Listener

663 Views

3 replies

0 likes

Premium
  • 663 Views
  • 3 replies
  • 0 likes

Superuser Contribution Al compartir música, no funciona el enlace

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSoptify free, España, Android, comparto música por apps y los enlaces no se oyen. Por qué? Gr...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Soptify...

Mario

Spotify Legend

2767 Views

3 replies

0 likes

  • 2767 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music stream stops with some songs

PlanPremiumCountrySpainDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or IssueI play the Daily mix 1 list and some of the songs are not played. They start playing but never pass second 0 staying on play mode. As a result, the music s...

Visitor

  Plan Premium Country Spain Device Samsung Galaxy 9+ Operating System Android Oreo   My Question or Issue I play the Daily mix 1 list and some of the songs are not played. ...

Ivan

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming to Chromcast - shuts down with no reason

Hello,I recently upgraded my Spotify to premium as I purchased new Chromcast 3 and use it with an amplifier and good l stereo speakers. Unfortunately, when listening after few minutes Spotify stops playing and stops streaming to Chromecast. It's very...

Visitor

Hello, I recently upgraded my Spotify to premium as I purchased new Chromcast 3 and use it with an amplifier and good l stereo speakers. Unfortunately, when listening after few minutes Spotify stops...

Ivan

Spotify Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compatibility with OnePlus 6T

Hello, I just Hard rested my device and as I was restoring my apps, all succeeded except Spotify. I'm using OnePlus 6T. The device is running OxygenOS 10.3.3 on top of Android 10.

Visitor

Hello, I just Hard rested my device and as I was restoring my apps, all succeeded except Spotify. I'm using OnePlus 6T. The device is running OxygenOS  10.3.3 on top of Android 10. 

Elena

Moderator

1146 Views

1 replies

0 likes

compatibility
OnePlus 6t
  • 1146 Views
  • 1 replies
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Spotify Drop outs Streaming via Wireless speakers, Android and Windows 10

PlanPremiumCountryUKDeviceAndroid Phone and WIndows 10 LaptopOperating SystemAndroid 10 Kirin Processor 8.0 GB RAM 160GB storageWindows 10 1909 16GB RAM, SSD disk My Question or Issue:Streaming Spotify, Wired and Wireless, from either the Android Pho...

Casual Listener

Plan Premium Country UK Device Android Phone and WIndows 10 Laptop Operating System Android 10  Kirin Processor 8.0 GB RAM 160GB storage Windows 10 1909 16GB RAM, SSD disk   My Qu...

Shydally_Spot

Casual Listener

885 Views

1 replies

0 likes

Drop Outs
freezes
pause
  • 885 Views
  • 1 replies
  • 0 likes

It doesn't plays songs and doesn't downloads them too. Just a few and very randomly.

PlanPremiumCountry DeviceSamsung J7 NeoOperating SystemAndroid My Question or IssueA few days ago, i tried to download a song but it didn't work. I leave it in the Like songs playlist where it should download sooner or later. Today i saw that i wasn'...

Visitor

Plan Premium Country   Device Samsung J7 Neo Operating System Android   My Question or Issue A few days ago, i tried to download a song but it didn't work. I leave it in the Like ...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Superuser Contribution Issues with Connection Confusion between Active2 Watch, Galaxy S20+, and Spotify

PlanPremiumCountryUnited StatesDeviceGalaxy S20 Plus & Active2 Watch Operating System(Android) My Question or Issue So I had to replace my iPhone and Series 4 iWatch, which I replaced with a Galaxy S20+ and Active2 watch with LTE. At first I thought ...

Visitor

Plan Premium Country United States Device Galaxy S20 Plus & Active2 Watch   Operating System (Android)   My Question or Issue  So I had to replace my iPhone and Series 4...

Elena

Moderator

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes