Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107505 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217473 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571681 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470903 Views
577 replies
40 likes
PlanFree/PremiumCountryUSDeviceSamsung Galaxy Note 10 My Question or IssueI don't have the Google Clock app. I do have Spotify, but don't use it often....when I do, it's on my Amazon Echo device, not my phone. About two weeks ago, a music alarm start...
Plan Free/Premium Country US Device Samsung Galaxy Note 10 My Question or Issue I don't have the Google Clock app. I do have Spotify, but don't use it often....when I do, it's...
Moderator
1419 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(Xiaomi Redme 8 Pro)Operating System(Android) My Question or IssueIf my phone (Xiaomi Redme8) is conenced via bluetooth to the headset (Plantronics Voyagr Focus) Music stopps immediatly after pushing play. No Idea, how ...
Plan Premium Country Germany Device (Xiaomi Redme 8 Pro) Operating System (Android) My Question or Issue If my phone (Xiaomi Redme8) is conenced via bluetooth to the headset (Plantro...
Moderator
605 Views
1 replies
0 likes
I am a premium user and I saw an entire genre of political ads labelled "play your part", how do I block this so I can stop seeing it?
I am a premium user and I saw an entire genre of political ads labelled "play your part", how do I block this so I can stop seeing it?
Moderator
1203 Views
1 replies
2 likes
PlanPremiumCountryPHDeviceSamsung A50Operating SystemAndroid 10 My Question or Issue Hi, I just notice that all the offline songs I downloaded thru my SD card work fine. The only problem is I didn't allow Spotify to have access to my storage thru per...
Plan Premium Country PH Device Samsung A50 Operating System Android 10 My Question or Issue Hi, I just notice that all the offline songs I downloaded thru my SD card work fin...
Moderator
7578 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
1262 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid 9 My Question or IssueOver the past week or so, when listening to spotify when connected to my bluetooth in the car, playback will randomly stop. It tends to start again once I unlock...
Plan Premium Country UK Device Samsung Galaxy S9 Operating System Android 9 My Question or Issue Over the past week or so, when listening to spotify when connected to my bluetooth in...
Casual Listener
691 Views
1 replies
3 likes
PlanFreeCountryCalifornia DeviceSamsung A 20 and a Samsung ChromebookOperating SystemAndroid My Question or IssueSo I've been trying to change the cover photo of one of my playlist i made and it doesn't even give me the option to do on both my Chrome...
Plan Free Country California Device Samsung A 20 and a Samsung Chromebook Operating System Android My Question or Issue So I've been trying to change the cover photo of...
Spotify Star
725 Views
1 replies
0 likes
CountryIrrelevant DeviceAny. Operating SystemAndroid My Question or IssueSpotify for Android breaks usage of System Equalizer (namely MusicFX). Steps to reproduce: We play a song on Spotify. Open a system equalizer from Spotify Settings. Apply some a...
Country Irrelevant Device Any. Operating System Android My Question or Issue Spotify for Android breaks usage of System Equalizer (namely MusicFX). Steps...
Casual Listener
1806 Views
1 replies
0 likes
PlanPremiumCountryIrelansDevice(Samsungs9,)Operating System(iOS 10,Android Oreo, Windows 10,etc.) My Question or IssueApp keeps crashing, I've tried everything with no success.Delete, reinstall, clear cache, restart phone, reset phone settings etc.I ...
Plan Premium Country Irelans Device (Samsungs9,) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue App keeps crashing, I've tried everything w...
Spotify Legend
1831 Views
3 replies
1 likes
Premium on the latest Android, in the US, if that matters. Title says most of it - is there any way to turn off Last.FM Scrobbling specifically for songs used as alarms through the Android clock app? Even if there's something specific to recognize wh...
Premium on the latest Android, in the US, if that matters. Title says most of it - is there any way to turn off Last.FM Scrobbling specifically for songs used as alarms through the Android c...
Spotify Legend
1055 Views
2 replies
2 likes
PlanPremiumCountryBudapestDeviceGalaxy S20+Operating AndroidMy Question or IssueBass slider not showing on Galaxy S20+
Plan Premium Country Budapest Device Galaxy S20+ Operating Android My Question or Issue Bass slider not showing on Galaxy S20+
Moderator
449 Views
1 replies
1 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid Version 10 My Question or IssueNo matte whether I have a strong wifi connection or cell service when I go to my Podcast Episodes section the circle spins for anywhere from...
Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android Version 10 My Question or Issue No matte whether I have a strong wifi connection or cell service...
Moderator
461 Views
1 replies
1 likes
We have an Android tablet in the kitchen that controls lights, displays recipies, and plays music. Our go to Spotify connect device is a Sony stereo with integrated spotify. Yet if we don't play music for a couple of hours, Spotify forgets that it wa...
We have an Android tablet in the kitchen that controls lights, displays recipies, and plays music. Our go to Spotify connect device is a Sony stereo with integrated spotify. Yet if we ...
Newbie
6792 Views
5 replies
15 likes
PlanIt was premium when the problem started now on freeCountryIndiaDeviceSamsung Galaxy J7NxtAndroid version9Problem/issues im havingSuddenly my liked songs and albums dissapeared.in web version and PC and spotify Lite i can see the likes but in mobi...
Plan It was premium when the problem started now on free Country India Device Samsung Galaxy J7Nxt Android version 9 Problem/issues im having Suddenly my liked songs and albums dissapeared.i...
405 Views
0 replies
0 likes
Plan: PremiumCountry: UKMy Question or Issue:I've trialled and errored this about 20 times now and cannot work out for the life of me what's wrong with it.There's these 2 albums i have downloaded, Spotify doesn't have them thats why i had to download...
Plan: Premium Country: UK My Question or Issue: I've trialled and errored this about 20 times now and cannot work out for the life of me what's wrong with it. There's these 2 albums i have d...
485 Views
0 replies
1 likes
PlanPremiumCountryIrelandDeviceSamsung J3Operating SystemAndroid 5.1.1 My Question or IssueThe spotify app is consistently crashing every time my phone picks up or loses an internet connection. E.g. when moving out of range of a modem it will crash a...
Plan Premium Country Ireland Device Samsung J3 Operating System Android 5.1.1 My Question or Issue The spotify app is consistently crashing every time my phone picks up or loses an i...
Spotify Legend
6746 Views
6 replies
5 likes
With the new UI that utilizes the left nav, the Home button is hidden behind the status bar on my Android Head Unit running Oreo.
With the new UI that utilizes the left nav, the Home button is hidden behind the status bar on my Android Head Unit running Oreo.
Music Fan
2032 Views
9 replies
0 likes
PlanPremiumCountryGermanyDeviceXiaomi Mi 9T ProOperating SystemAndroid 10Spotify App VersionSpotify for Andriod Ver. 8.5.78.909 Question or IssueI encountered some problems that can be categorised into two parts so far:I chose a song to play but the ...
Plan Premium Country Germany Device Xiaomi Mi 9T Pro Operating System Android 10 Spotify App Version Spotify for Andriod Ver. 8.5.78.909 Question or Issue I encountered some proble...
Spotify Legend
894 Views
1 replies
2 likes
When I try to listen to certain podcasts, they stutter as if not loading properly. I've tried deleting my data, reinstalling the app, unmonitoring the app, nothing has worked. This only happens with certain podcasts, not all, and only when I'm using ...
When I try to listen to certain podcasts, they stutter as if not loading properly. I've tried deleting my data, reinstalling the app, unmonitoring the app, nothing has worked. This only happens with ...
Spotify Legend
11394 Views
29 replies
5 likes
PlanPremiumCountryGermanyDeviceOnePlus 7T ProOperating SystemAndroid 10 My Question or IssueWhile streaming music my Spotify app sometimes shows the same song for every song that I play. Restarting the app does not help. The only solution to resolve ...
Plan Premium Country Germany Device OnePlus 7T Pro Operating System Android 10 My Question or Issue While streaming music my Spotify app sometimes shows the same song for every song ...
Casual Listener
1329 Views
4 replies
1 likes
