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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375471 Views

541 replies

34 likes

Account
Free
  • 375471 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
  • 0 replies
  • 7 likes

Solved!! problème de son

Bonjour, je rencontre un problème étrange avec l'application spotify. Quand j'écoute de la musique et que je veux passer manuellement au morceau suivant, celui-ci se lance bien mais pas des son. En revanche, le son revient sur le morceau d'après. En ...

Casual Listener

Bonjour,   je rencontre un problème étrange avec l'application spotify. Quand j'écoute de la musique et que je veux passer manuellement au morceau suivant, celui-ci se lance bien mais pas des ...

gwigwi35

Casual Listener

1379 Views

1 replies

0 likes

  • 1379 Views
  • 1 replies
  • 0 likes

Superuser Contribution No spotify app in galaxy app store in serbia

PlanPremiumCountrySerbiaDeviceSamsung Galaxy Note 10+ and Galaxy watch active 2Operating SystemAndroid 10 and Tizen 4 My Question or IssueI can't find app for my phone or watch in Galaxy app store. I am living in Serbia and have premium account.Thank...

Visitor

Plan Premium Country Serbia Device Samsung Galaxy Note 10+ and Galaxy watch active 2 Operating System Android 10 and Tizen 4   My Question or Issue I can't find app for my phone or wat...

Alex

Spotify Legend

689 Views

2 replies

0 likes

Galaxy store
galaxy watch active 2
  • 689 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Won't show me a list of all of an artists songs

PlanFreeCountryUSDeviceSamsung J7Operating SystemAndroid My Question or IssueWhenever I click on an artist I can usually click on the "and more..." and it will bring me to a list of all their songs but it no longer brings me anywhere. It does this fo...

Regular

  Plan Free Country US Device Samsung J7 Operating System Android   My Question or Issue Whenever I click on an artist I can usually click on the "and more..." and it will bring ...

Elena

Moderator

3195 Views

3 replies

0 likes

Music
Samsung
  • 3195 Views
  • 3 replies
  • 0 likes

Playlists Default to Shuffle Play

PlanPremiumCountryUKDeviceSamsung Galaxy Note 10 PlusOperating SystemAndroid 10 My Question or IssueLately I have noticed that any playlists I have saved, or the made for me playlists, automatically default to playing in shuffle mode. I have manually...

Visitor

Plan Premium Country UK Device Samsung Galaxy Note 10 Plus Operating System Android 10   My Question or Issue Lately I have noticed that any playlists I have saved, or the made for me ...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Easy way to see albums in chronological order

Is there a simple way to see albums in chronological order on Android? If you haven't added any music from an artist it is that way by default, but the bands I like I now have to jump through way to many hoops to see the same screen. Is the only solu...

Visitor

Is there a simple way to see albums in chronological order on Android?   If you haven't added any music from an artist it is that way by default, but the bands I like I now have to jump throug...

278 Views

0 replies

2 likes

  • 278 Views
  • 0 replies
  • 2 likes

Cannot use the Search feature or view albums

PlanPremiumCountryIrelandDeviceMotorola E4plusOperating SystemAndroidMy Question or IssueI have exactly the same problem as reported by Krycer/Casual Listener/2019-03-14 06:07 AM for which no solution was reached. When clicking on view album, I get: ...

Visitor

Plan Premium Country Ireland Device Motorola E4plus Operating System Android My Question or Issue I have exactly the same problem as reported by Krycer/Casual Listener/2019-03-14 06:07 AM fo...

abenah

Visitor

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to add songs from search

PlanFreeCountry SerbiaDevice Samsung Galaxy S20 Ultra My Question or IssueWhen I search for a song and try to click "+" to add to the playlist, nothing happens. Adding songs from the search option, doesn't work.

Visitor

  Plan Free Country  Serbia Device Samsung Galaxy S20 Ultra   My Question or Issue When I search for a song and try to click "+" to add to the playlist, nothing happens. A...

Ivan

Spotify Legend

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Solved!! Daily mixes don't appear on "home"

PlanPremiumOperating SystemAndroid My Question or IssueI listen to a lot of podcasts, so the "daily mixes" have been kicked off my "home" screen. How do I get them back?

Regular

Plan Premium Operating System Android     My Question or Issue I listen to a lot of podcasts, so the "daily mixes" have been kicked off my "home" screen.  How do I get them back?

Emilia_8

Community Legend

6083 Views

3 replies

1 likes

  • 6083 Views
  • 3 replies
  • 1 likes

I still have the old Spotify Design on Android

PlanPremiunCountryUSA DeviceSamsung Galaxy s20Operating SystemAndroid 10 OneUI 2.5 My Question or IssueHi, has the android redesign been rolled out fully already? I noticed that most screenshots i have seen on the web already have the new redesign, i...

Casual Listener

Plan Premiun Country USA   Device Samsung Galaxy s20 Operating System Android 10 OneUI 2.5   My Question or Issue Hi, has the android redesign been rolled out fully already? I ...

Emilia_8

Community Legend

1430 Views

2 replies

0 likes

Android
redesign
  • 1430 Views
  • 2 replies
  • 0 likes

Superuser Contribution Schlechte Qualitat

Hallo seit tagen ist die Qualität total schlecht obwohl ich im Wlan bin und die Qualität extrem hoch gestellt habe.Weis wer was?

Newbie

Hallo seit tagen ist die Qualität total schlecht obwohl ich im Wlan bin und die Qualität extrem hoch gestellt habe. Weis wer was?

Mihail

Spotify Legend

1594 Views

4 replies

0 likes

  • 1594 Views
  • 4 replies
  • 0 likes

Solved!! Can't download Spotify app on Android. "This item is not available in your country"

I am trying to download Spotify on my Samsung Note 8. But google play states that I am in a wrong country. It works fine on Iphones. I live in Qatar, which is on the list of usable locations, yet i cannot find Spotify in the Google play store, which ...

Casual Listener

I am trying to download Spotify on my Samsung Note 8. But google play states that I am in a wrong country. It works fine on Iphones.   I live in Qatar, which is on the list of usable locations...

donbergaaas

Composer

13278 Views

7 replies

0 likes

  • 13278 Views
  • 7 replies
  • 0 likes

Music stops on Outlook notifications

PlanPremiumCountry DeviceSamsung Tab AOperating SystemAndroid My Question or IssueWhenever a notification from Outlook or Signal comes in, the music just stops. I hear the Outlook chime. The music does not restart. Annoying that I have to walk to the...

Newbie

Plan Premium Country   Device Samsung Tab A Operating System Android   My Question or Issue Whenever a notification from Outlook or Signal comes in, the music just stops. I hear t...

760 Views

0 replies

2 likes

  • 760 Views
  • 0 replies
  • 2 likes

Solved!! Music No Longer Downloads

PlanFree/PremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI have seen this question posted before, but the resolution is not clear. My app will no longer download music. I believe this started after I did a factor...

Casual Listener

Plan Free/Premium Country USA Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue I have seen this question posted before, but the resolution is not clear. My ap...

Billy-J

Spotify Star

563 Views

3 replies

0 likes

  • 563 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded album not playing - "No internet connection message"

PlanPremiumCountryUSADeviceSamsung s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn the road, new premium member. Downloaded albums at home, before leaving. Started an album playing while at a rest stop, started drivi...

Casual Listener

Plan Premium Country USA Device Samsung s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On the road, new premium member. Downloaded albums at h...

Alex

Spotify Legend

2522 Views

3 replies

0 likes

  • 2522 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android app has multiple issues on tablet and phone

PlanPremiumCountryGermany DeviceHuawei phone and Lenovo tablet Operating SystemAndroid My Question or IssueThere are so many issues on both devices that haven't been there in the past:Albums and artists don't load for minutes. Downloads are so slow t...

Casual Listener

Plan Premium Country Germany  Device Huawei phone and Lenovo tablet  Operating System Android  My Question or Issue There are so many issues on both devices that haven't been ...

Elena

Moderator

432 Views

1 replies

1 likes

  • 432 Views
  • 1 replies
  • 1 likes

Superuser Contribution Marking songs as "Don't like" isn't synced between Windows and Android

PlanPremiumCountryGermanyDevice(OnePlus 6T, Samsung Tab S5e, Win10 PC)Operating System(Android 10, Android 9, Windows 10) My Question or IssueIn Spotify's Discover Weekly playlist I'm able to mark a song or an artist as "Don't like". This way Spotify...

Casual Listener

Plan Premium Country Germany Device (OnePlus 6T, Samsung Tab S5e, Win10 PC) Operating System (Android 10, Android 9, Windows 10)   My Question or Issue In Spotify's Discover Weekly pla...

Alex

Spotify Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound is muted after changing song

PlanPremiumCountryPolandDeviceOSSURET ADD8CVW84 (Android Auto)Operating SystemAndroid 10 My Question or IssueWhen i choose to skip to next song timer is counting but sound is not playing. When i pause song and then unpause it the sound returns as not...

Casual Listener

Plan Premium Country Poland Device OSSURET ADD8CVW84 (Android Auto) Operating System Android 10   My Question or Issue When i choose to skip to next song timer is counting but sou...

Ivan

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I don't have a "liked sounds" on my phone

I can't find my liked sounds on phone but ion my pc I have it. Maybe do you help me? PlanPremiumCountryPolandDeviceSamsung Galaxy s8 +Operating SystemAndroid 9.0

Casual Listener

I can't find my liked sounds on phone but ion my pc I have it. Maybe do you help me?   Plan Premium Country Poland Device Samsung Galaxy s8 + Operating System Android 9.0  

Ivan

Spotify Legend

787 Views

6 replies

0 likes

  • 787 Views
  • 6 replies
  • 0 likes

Superuser Contribution shuffle and repeat button gone

i'm not sure if this is just a problem for me but my shuffle and repeat button is nowhere to be found. it wasn't there when i installed it in the first place and it's been bothering me for a while. FYI i use a samsung galaxy a40

Visitor

i'm not sure if this is just a problem for me but my shuffle and repeat button is nowhere to be found. it wasn't there when i installed it in the first place and it's been bothering me for a while.&n...

Ivan

Spotify Legend

1089 Views

1 replies

1 likes

  • 1089 Views
  • 1 replies
  • 1 likes

Behind the Lyrics Genius

Spoiler (Highlight to read)Behind the lyricsBehind the lyricsPlanPremiumCountryNorwayDeviceSamsung Galaxy 9, Samsung Tablet, Samsung QLED TV, Google ChromecastMy Question or IssueI'm getting really tired of the Behind the lyrics feature on Spotify. I...

Newbie

Behind the lyrics Plan Premium Country Norway Device Samsung Galaxy 9, Samsung Tablet, Samsung QLED TV, Google Chromecast My Question or Issue I'm getting really tired of the Behind the lyric...

Billy-J

Spotify Star

602 Views

1 replies

2 likes

Behind the lyrics
Genius
  • 602 Views
  • 1 replies
  • 2 likes