Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35987 Views
64 replies
25 likes

35987 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874116 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874116 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Add files on mobile

PlanPremiumCountryGermanyDeviceHuawei p30liteOperating SystemAndroid 10 My Question or Issue How do I add music Files I have already stored on my phone?

Thaliel
Roadie
Plan Premium Country Germany Device Huawei p30lite Operating System Android 10 My Question or Issue How do I add music Files I have already stored on my phone?
2020-06-24 6:54:24 PM
364 Views
0 replies
0 likes

364 Views
0 replies
0 likes

Superuser Contribution Casting to Google Home Speaker Group, Android app stops running in background after 3-5 minutes

PlanPremium CountryUSA DeviceGoogle Pixel 2Google Home (original)Google Home mini (1st gen) Operating SystemAndroid 10 - April 5th 2020 security patch My Question or IssueUsing Spotify Connect to cast music to a Google Home speaker group, I am able t...

hortonio
Casual Listener
Plan Premium Country USA Device Google Pixel 2 Google Home (original) Google Home mini (1st gen) Operating System Android 10 - April 5th 2020 security patch ...
2020-04-24 10:05:27 PM
2020-06-24 5:50:06 PM
st4hli
Newbie
3383 Views
3 replies
3 likes
Chromecast Android
Google Home
Google Home Mini
Pixel 2

3383 Views
3 replies
3 likes

Superuser Contribution White dot in the song slider missing

PlanPremiumCountryBrazilDeviceLenovo Vibe K5Operating System Android 6.0.1 My Question or Issue After some updates, that little dot which helps sliding the bar and choosing the part you like on the music, doesn't show anymore, I already reinstalled, ...

Tyrant2612
Casual Listener
Plan Premium Country Brazil Device Lenovo Vibe K5 Operating System Android 6.0.1 My Question or Issue After some updates, that little dot which helps sliding the ba...
2020-06-24 1:04:51 AM
2020-06-24 5:49:15 PM
Tyrant2612
Casual Listener
993 Views
2 replies
0 likes

993 Views
2 replies
0 likes

Device connect

my laptop and my mobile doesn't connect with each other...if i play a song on mobile i find my laptop doesn't catch it and reverse..i have tried many solutions as reinstall the app on both of them and changing to google dns and it doesn't work either...

ddx650
Casual Listener
my laptop and my mobile doesn't connect with each other...if i play a song on mobile i find my laptop doesn't catch it and reverse..i have tried many solutions as reinstall the app on both of them an...
2020-06-24 4:09:04 PM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

Superuser Contribution Add more songs button playlist missing

PlanPremium CountryBelgium Operating SystemAndroid My Question or IssueWhen I want to create a new playlist or add more songs to an existing playlist, I can only see my most recent liked songs. The '+' symbol is gone, to see more of my liked songs to...

LVDV
Casual Listener
Plan Premium Country Belgium Operating System Android My Question or Issue When I want to create a new playlist or add more songs to an existing playlist, I can...
2020-06-24 9:34:59 AM
2020-06-24 3:59:22 PM
Ivan
Spotify Legend
1601 Views
3 replies
0 likes

1601 Views
3 replies
0 likes

Solved!!Superuser Contribution Transaction failed but money was deducted

PlanFreeCountryIndiaDeviceRedmi note 8 proOperating SystemAndroid My Question or IssueI tried to upgrade to one month premium of 119 rs/month using my Airtel debit card but it said transaction failed. Money has been deducted and no refund has been in...

adarshappaiah
Casual Listener
Plan Free Country India Device Redmi note 8 pro Operating System Android My Question or Issue I tried to upgrade to one month premium of 119 rs/month using my Airtel debit ca...
2020-06-24 1:20:43 PM
2020-06-24 2:34:17 PM
Mario
Spotify Legend
469 Views
3 replies
0 likes

469 Views
3 replies
0 likes

Superuser Contribution Issues login in offline mode

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid 8.8 Before Spotify upgraded I did not have an issue logging in w...

cirasj
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Samsung Galaxy S7 Operating System Andr...
2020-06-24 12:34:28 PM
2020-06-24 12:55:08 PM
Ivan
Spotify Legend
434 Views
1 replies
0 likes
Android
galaxy s7
Login

434 Views
1 replies
0 likes

Superuser Contribution Moving songs from "Next from" to "Queue" causes track text to freeze on screen

PlanPremiumCountryUKDeviceOnePlus 7T ProOperating SystemOxygen OS 10.0.9 My Question or IssueFor some reason when I shuffle a playlist and drag a song from the list into my "Queue", the song title and artist text of the song I'm dragging duplicates, ...

MightyHams
Casual Listener
Plan Premium Country UK Device OnePlus 7T Pro Operating System Oxygen OS 10.0.9 My Question or Issue For some reason when I shuffle a playlist and drag a song from the list into my ...
2020-06-16 4:31:30 AM
2020-06-24 11:37:56 AM
Mario
Spotify Legend
518 Views
4 replies
0 likes

518 Views
4 replies
0 likes

songs cutting out abruptly mid-track

Songs are stopping abruptly before the track is finished, then the next track in the playlist begins. This is happening on an Android (LG G6) for all songs in my library and playlists (many of them are downloaded). The timing of the cut-off is not co...

coldbeer
Visitor
Songs are stopping abruptly before the track is finished, then the next track in the playlist begins. This is happening on an Android (LG G6) for all songs in my library and playlists (many of them a...
2020-06-24 7:57:11 AM
208 Views
0 replies
0 likes
Android
Other

208 Views
0 replies
0 likes

Superuser Contribution Albums Won't Play

(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can no longer listen to my downloaded albums offline while using Spotify Premium. I have no issues with my playlists, only the albums. When I try to play an album, I get a message saying "...

ghook9
Casual Listener
(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can no longer listen to my downloaded albums offline while using Spotify Premium. I have no issues with my ...
2020-06-23 2:33:42 PM
2020-06-24 2:27:41 AM
ghook9
Casual Listener
598 Views
2 replies
0 likes

598 Views
2 replies
0 likes

Solved!!Superuser Contribution Podcast disappeared completely

PlanPremium - StudentCountryCanadaDeviceSamsung Galaxy S7Operating SystemAndroid 8 My Question or IssueMy favourite podcast (I Hate It But I Love It) has disappeared! While streaming an episode, I tapped "go to podcast" and got the "there's nothing h...

Minibit
Visitor
Plan Premium - Student Country Canada Device Samsung Galaxy S7 Operating System Android 8 My Question or Issue My favourite podcast (I Hate It But I Love It) has disappeared! While s...
2019-07-15 8:40:13 PM
2020-06-23 6:24:41 PM
user-removed
Not applicable
15038 Views
18 replies
1 likes

15038 Views
18 replies
1 likes

Superuser Contribution I don't listen to "The Journal" or "The Daily" podcasts

PlanPremiumCountryUSADeviceSamsung Note 8, Windows PCOperating SystemAndroid, Windows My Question or IssueI honestly don't think I have ever listened to a minute of either of these shows but they are listed as my "Top Podcasts" and they are taking up...

FuriousStyles1
Music Fan
Plan Premium Country USA Device Samsung Note 8, Windows PC Operating System Android, Windows My Question or Issue I honestly don't think I have ever listened to a minute of either of...
2020-06-23 3:51:14 AM
2020-06-23 5:22:54 PM
FuriousStyles1
Music Fan
385 Views
2 replies
0 likes

385 Views
2 replies
0 likes

Spotify keeps disconnecting after 30-50 seconds when casting via Google Chrome

PlanPremiumCountryNLDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify keeps disconnecting after 30-50 seconds when casting via Google Chrome. I've reinstalled Spotify after deleting all data first and that helps only once...

vPutten
Visitor
Plan Premium Country NL Device Samsung Galaxy A50 Operating System Android 10 My Question or Issue Spotify keeps disconnecting after 30-50 seconds when casting via Google Chr...
2020-05-01 1:41:28 PM
2020-06-23 3:44:59 PM
pcope
Regular
1444 Views
5 replies
12 likes

1444 Views
5 replies
12 likes

Superuser Contribution Android app crashes when I try to listen to podcasts

PlanFreeCountrySouth AfricaDeviceHuawei Mate 9Operating SystemAndroid 9 My Question or IssueApp crashes when I try to listen to podcasts. Regardless of downloaded or streaming episode, regardless of length, every podcast episode on every show crashes...

Marelise
Casual Listener
Plan Free Country South Africa Device Huawei Mate 9 Operating System Android 9 My Question or Issue App crashes when I try to listen to podcasts. Regardless of downloaded or s...
2020-06-22 3:28:09 PM
2020-06-23 3:33:41 PM
Marelise
Casual Listener
650 Views
4 replies
0 likes
Spotify

650 Views
4 replies
0 likes

Solved!!Superuser Contribution Spotify Mobile on Android crashes when playing local files

PlanPremiumCountryUSADeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueSince Wednesday of last week I've been having problems with Spotify crashing when it attempts to play my local files. No updates are available for my phone or Spotify...

z_d478y-509g8
Casual Listener
Plan Premium Country USA Device Moto E4 Operating System Android 7.1.1 My Question or Issue Since Wednesday of last week I've been having problems with Spotify crashing when it attem...
2020-06-22 12:20:34 AM
2020-06-23 3:13:15 PM
z_d478y-509g8
Casual Listener
776 Views
3 replies
2 likes

776 Views
3 replies
2 likes

Superuser Contribution Bring back artists playlists

I don’t know why the mobile app version of Spotify has removed the artist playlists with songs liked by that artist. Now instead of being able to listen to a specific set of songs that I’ve liked by an artist, I am brought to that artists page. I thi...

LukeV1
Visitor
I don’t know why the mobile app version of Spotify has removed the artist playlists with songs liked by that artist. Now instead of being able to listen to a specific set of songs that I’ve lik...
2020-06-23 8:51:21 AM
2020-06-23 2:52:18 PM
Peter
Spotify Legend
273 Views
1 replies
0 likes
Mobile

273 Views
1 replies
0 likes

Superuser Contribution [Podcast] Search for episode from the podcasts I follow

Hi, guys! Do you know if somehow I can search for episode from the podcasts I follow? I have idea which keyword can work it out, but I've subscribed to a lot of podcasts and I can't find what I'm looking for. Thank you for the help!

selenium
Gig Goer
Hi, guys! Do you know if somehow I can search for episode from the podcasts I follow? I have idea which keyword can work it out, but I've subscribed to a lot of podcasts and I can't find wha...
2020-06-21 9:35:46 PM
2020-06-23 2:39:39 PM
Elena
Moderator
938 Views
1 replies
0 likes
Podcast Episides
Podcasts

938 Views
1 replies
0 likes

Superuser Contribution Albums will not load

PlanPremiumCountryGermanyDeviceXiaomi MI9T ProOperating SystemMIUI 11.0.6 My Question or Issue I can search for Albums but if i click on an Album the Songs will not Load (in some cases they show up after 5-10 Minutes) Wifi and Mobile data behaves the...

Screenshot_2020-06-23-10-32-51-331_com.spotify.music.jpg

user-removed
Visitor
Plan Premium Country Germany Device Xiaomi MI9T Pro Operating System MIUI 11.0.6 My Question or Issue I can search for Albums but if i click on an Album the Songs wil...
2020-06-23 10:39:30 AM
2020-06-23 10:47:20 AM
Peter
Spotify Legend
256 Views
1 replies
0 likes

256 Views
1 replies
0 likes

Superuser Contribution Link does not work for Android App

PlanPremiumCountryGermany DeviceSamsung Galaxy S10e Operating SystemAndroid 10 My Question or IssueFor example I try to open that linkhttps://open.spotify.com/track/3uHIMtXklRUZS4EtDTQkGu?si=JcTzvg0BSB6UygPqDz4oNQThe app opens, but neither does the t...

Kalmora
Roadie
Plan Premium Country Germany Device Samsung Galaxy S10e Operating System Android 10 My Question or Issue For example I try to open that link https://open.spotify.c...
2020-06-23 7:34:54 AM
2020-06-23 10:29:44 AM
Peter
Spotify Legend
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

Superuser Contribution Setting dont open , cant play music

PlanPremiumCountryGermanyDeviceMaze Alpha Smartphone (Android 7.0)Operating SystemAndroid 7.0 My Question or IssueI have trouble's playing music , I ve done all the steps you recommend (reinstall , loggout, ...) The issue: I can search for music i ha...

Johnnyiy
Regular
Plan Premium Country Germany Device Maze Alpha Smartphone (Android 7.0) Operating System Android 7.0 My Question or Issue I have trouble's playing music 😞 , I ve done all the steps ...
2020-06-03 10:15:41 AM
2020-06-22 9:58:09 PM
Johnnyiy
Regular
504 Views
4 replies
0 likes

504 Views
4 replies
0 likes

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