Note 10 plus starts playing music at random when not in use on bluetooth device

[mrcvip]

Plan

Premium

Country

USA

Device

NOTE 10 Plus

Operating System

Droid

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I use a bluetooth daily sync to 2 cell phones. When I hang up on a call over 5 min. on my iphone .  My droid will start spotify when it was never in use. It will not do the same on my iphone just on my Droid. Sometimes when I do a long call on the droid it will also start. Just started this after the last update. 

I tried:

shutting down app

turned off car mode

[Elena]

Hey there @mrcvip,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread. Could you let us know if you’re still having troubles with this?

If you are, can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try a clean reinstall on your android device to clear any old files that might be causing issues.

If that doesn't do it for you, we'll need to know if this happens on all your devices and their models and OS version.

Keep us in the loop here.